153 Snow Jobs - Page 4

Key duties and responsibilities Serve as the single point of contact for end User ICT requests and support issues. Respond to IT requests from all emails, portal, and telephone within the agreed targets. Log and assign all IT requests and work requests accurately in the Apex IT ticketing system. Perform troubleshooting and initial diagnostics of assigned IT tickets, including remote connection to end user devices using remote access tools. When required assign tickets to the relevant team member or external IT suppliers and liaise with the resolver until completion. Communicate clearly to users in a timely and polite manner and keep the end user informed of the progress of IT requests at all appropriate times. Follow standard operating procedures (SOPs) forincident management. Manage creation, modification, and deletion of users account management (FTP, Active Directory, file permissions) andperform clean-up projects of user profiles, files, email accounts. Supporting application such as Microsoft Lync/Skype for Business, conferencing tools such as GoToMeeting, Microsoft Outlook and email archiving tools. Highlight and report all major IT issues and risks to Service Manager in a timely manner. Research, test and implement new systems to improve efficiencies and satisfy user requests. Provide basic PC installations and configuration tasks. Provide on site support when required in Apex offices (may require travel). Other duties in support of the Service Desk, as assigned by the Service Manager, TLs. Experience and skills 2-3 years experience in a computer related support or and IT operational environment. A recognised third level qualification in a computer related discipline. One or more recognised industry certification in PC, Network and Server support (Comptia A+, Server +, Network +, MCP in Windows 7/8/10); Good written and communication skills in English. Experience with documentation and improving SOPs and other process documents. Good customer focus, and excellent time-keeping is a key requirement of the role. Good interpersonal skills, with a focus on listening and questioning skills. Good problem-solving abilities and ability to work under own initiative; Maintain adequate knowledge of operating systems and application software in use in Apex. Familiarity with or a willingness to learn the fundamental principles of ITIL Service Management. Experience with configuring and supporting any version of Windows Desktop (7, 8,10); Experience in virtual desktop environment desirable, particularly CITRIX XenDesktop/XenApp, Azure, AWS. Experience with configuring and supporting Microsoft Office 2013/2016 and/or Office 365. Good Experience in active directory, User Management. Customer support experience in Global Service Desk on call. Some basis experience with supporting physical networking is desirable but not essential. Experience with Ticket Tool, Fresh Service , Service Now (SNOW). 24/7 Work.

Urgent Opening - DocuSign - Contract Life Cycle Management Consultant Kindly note at present the job role is remote but if later on basis the project demands the work location can be either Noida or Bangalore candidate need to be flexible in relocating in future basis project requirement. We are looking for Immediate to 30 days' notice period candidates. Job Description - Experience in Contract Lifecycle Management tools (e.g. Docusign, CLM) Experience in managing DocuSign CLM tool is required User management, template creation, editing, BAU, new additional template, workflow creation First level of Triage for all issues reported via SNOW/Email Building/editing of new and existing Templates / Workflow creation and editing Integration Support (including testing, and raising and following up on defect tickets) with other internal applications Providing support during Global Product rollout Building new Templates, workflow creation etc LLB candidates kindly do not apply.

Job Description: ServiceNow ITSM Developer We are seeking a skilled and experienced ServiceNow ITSM Application Developer with a strong background in Change Management. The ideal candidate will have over 5 years of hands-on development experience with the ServiceNow platform, particularly within ITSM modules, and a deep understanding of ITIL practices. You will be responsible for designing, developing, configuring, and supporting the ServiceNow platform with a focus on Change Management workflows and integrations. ________________________________________ 1. Key Responsibilities: • Develop, configure, and customize ServiceNow ITSM applications, with an emphasis on Change Management. • Collaborate with stakeholders to gather requirements and design scalable solutions on the ServiceNow platform. • Implement and maintain workflows, business rules, UI policies, client scripts, and integrations using REST/SOAP APIs. • Optimize existing Change Management processes and support continual service improvement initiatives. • Ensure platform compliance with best practices, security standards, and ITIL framework. • Troubleshoot and resolve technical issues in ServiceNow applications. • Perform regular system updates and coordinate platform upgrades. • Create and maintain technical documentation and user guides. • Provide knowledge transfer and training to internal teams. ________________________________________ 2. Required Skills & Qualifications: • Bachelors degree in computer science, Information Technology, or a related field. • 5+ years of experience as a ServiceNow Developer with hands-on development in ITSM modules. • In-depth experience with Change Management, including CAB meetings, blackout windows, risk calculations, and change approval policies. • Proficiency in JavaScript, Glide Script, HTML/CSS, and ServiceNow APIs. • Strong understanding of the ServiceNow data model, including CMDB and relationships with ITSM processes. • Experience in integrating ServiceNow with third-party tools and systems. • ITIL v3/v4 certification is a strong plus. • ServiceNow Certified System Administrator (CSA) and ITSM Implementation Specialist certification preferred. • Strong problem-solving, communication, and interpersonal skills. ________________________________________ 3. Preferred Skills: • Experience with Agile and Scrum development methodologies. • Knowledge of ServiceNow Performance Analytics, Flow Designer, and Integration Hub. • Exposure to other ServiceNow modules like Incident, Problem, Asset, and Configuration Management. • Clear written and oral communication • Ability to work independently and in a complex group network • Strong interpersonal skills. Job Description: ServiceNow Architect We are seeking a highly skilled ServiceNow Architect to join our team and help drive our ServiceNow our Technology Architecture organization forward. As a ServiceNow Architect, you will be responsible for collaborating with stakeholders to define requirements, architect solutions, and deliver ServiceNow capabilities tailored to client needs. The role will also encompass platform design, implementation and ensuring the integrity of the ServiceNow application for a client organization. ________________________________________ Key Responsibilities: Engage with customer executives to identify pain points, understand key requirements and opportunities to deliver value. Responsible for understanding business and technical problems addressed by the solutions including key regulations, business drivers, evolving business needs, and security. Translate business needs into compelling ServiceNow solutions. Assures technical integrity of proposed solutions by ensuring that coordination, Organizations governance and change control are applied to technical specifications and to the technical infrastructure. Advises on the impact of design options to related programs and on the process for assessing such impact. Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers. Lead the ServiceNow solution architecture design and enhancement activities across Enterprise ServiceNow program of work, ensuring the technical integrity of any ServiceNow projects Collaborate with cross-functional teams to ensure alignment and support for ServiceNow strategies. Stay updated with the latest ServiceNow developments and industry practices. Should be able to demonstrate hands on experience on the Service Now platform including the workflows(flows), Integration Hub, Workspaces, UI/UX Build, Now Assist, Performance Analytics, and core objects such scripting, business rules, UI actions, UI policies, ACLs, dictionary, catalog items etc. ________________________________________ Qualifications: Proven experience in a delivery architect role, ideally within a consulting environment). At least 8 years of hands-on experience with ServiceNow technology Background in ITIL, Enterprise Service Management, Asset Management, Security Operations, AI and Low-Code/No-Code platform Scripting experience - JavaScript, HTML ServiceNow Certified System Administrator qualification or proven recent experience in system administrative duties in ServiceNow. ServiceNow Implementation Specialist and Application Developer are added advantages. Excellent communication skills to articulate complex technical concepts to diverse audiences Collaborative approach to working with cross-functional teams

Job Summary: We are seeking a skilled and proactive ServiceNow Administrator with strong expertise in IT Service Management (ITSM) to join our IT team. The ideal candidate will be responsible for the day-to-day administration, configuration, and maintenance of the ServiceNow platform, ensuring optimal performance and alignment with business needs. Key Responsibilities: Administer and maintain the ServiceNow platform, including user access, workflows, and configurations. Implement and manage ITSM modules such as Incident, Problem, Change, Request, and Knowledge Management. Customize ServiceNow forms, fields, and UI policies to meet business requirements. Develop and maintain Service Catalog items and workflows. Monitor system performance and troubleshoot issues as they arise. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Ensure platform upgrades and patches are applied timely and without disruption. Maintain documentation for configurations, processes, and procedures. Provide training and support to end-users and internal teams. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 5+ years of hands-on experience as a ServiceNow Administrator. Strong knowledge of ServiceNow ITSM modules and best practices. Experience with ServiceNow scripting (JavaScript, Glide API). Familiarity with ServiceNow integrations using REST/SOAP APIs. ServiceNow System Administrator certification is preferred. Excellent problem-solving and communication skills. Ability to work independently and in a team-oriented environment. Preferred Qualifications: Experience with other ServiceNow modules like CMDB, Asset Management, or HRSD. Knowledge of ITIL framework and processes. Experience in Agile/Scrum environments. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and certification. Collaborative and inclusive work environment. Flexible work arrangements.

Role & responsibilities iScala technical consultant with MS Sql Hands on on ERP Support, JIRA, SNOW tools and with JCI systems knowledge iScala ERP developer

"Experience in ITSM, ITOM and Servicenow Discovery module with experience in implementation, configuration, updates & troubleshooting. Deep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDB Working knowledge to develop on Service Catalog ServiceNow ITSM Incident, Change, Problem management and CMDB Asset Management developers Have a strong understanding of software development and business process engineering in the ServiceNow application. Hands-on experience in integration and Service Portal development Have worked on cloning and upgradation of ServiceNow instance. Must be aware of the latest modules of ServiceNow version Serve as a key technical resource for configuration, development, support, and maintenance of the ServiceNow implementation Good development / configuration knowledge of Incident, Problem, Change and release management. Also, any experience in Asset, CMDB, Service requests, HTML, Angular JS will be an added advantage. "

Criteria : Any Graduate with Minimum 1 Year experience in Technical Support/Service Desk CTC-Upto 4 LPA + Variables + Incentives 24/7 shifts -WFO Both side cab 5 days working Location-Bangalore & Pune Immediate Joiner Only

withstrong expertise insoftware licenseoptimization,cloud cost management, and publisheraudit defense.Thisrole requiresstrategic leadership inmanaging licensing risks, automation,process optimization,and stakeholder engagementacross IT and business.

Job Title: Software Engineer (ServiceNow) Location: Gurugram (Onsite) Job Type: Full-Time Note: Must be available to work in US EST time zone (7 PM IST to 4 AM IST) Company Overview: Serigor Inc is a Maryland based, CMMI L3, Woman Owned Small Business (WOSB) specializing in IT Services, IT Staff Augmentation, Government Solutions and Global Delivery. Founded in 2009, we are a leading IT services firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help US government agencies and Fortune 500 companies confidently face the future while increasing the efficiency of their current operations. Our professional services primarily focus on ITS services portfolio including but not limited to Managed IT Services, Enterprise Application Development, Testing and Management Consulting, Salesforce, Cloud and Infrastructure Consulting, DevOps Consulting, Migration Consulting, Service Management, Custom Implementation and IT Operations & Maintenance, Remote Application & Infrastructure Monitoring and Management, Big Data as a Service, and Data Science Consulting practices. Job Summary: We are seeking a skilled and proactive Software Developer (ServiceNow) to design, develop, and implement innovative solutions on the ServiceNow platform. The ideal candidate will have hands-on experience with ServiceNow modules, excellent problem-solving skills, and the ability to work closely with stakeholders to translate business requirements into technical solutions. Key Responsibilities: Design, configure, and customize ServiceNow applications and services. Develop and implement new workflows, forms, UI policies, business rules, and client scripts. Collaborate with stakeholders to gather and analyze requirements. Integrate ServiceNow with third-party applications and tools using APIs and integration tools. Maintain system security and integrity, including roles, groups, and ACLs. Perform unit testing and support user acceptance testing. Provide support for existing ServiceNow environments and resolve incidents. Stay updated with the latest ServiceNow features and releases. Document technical designs, configurations, and processes. Required Qualifications: Bachelors degree in Computer Science, Information Systems, or a related field. 5+ years of experience in ServiceNow development. Hands-on experience with core ITSM modules (e.g., Incident, Problem, Change, Request). Experience with scripting languages such as JavaScript and Glide. Strong understanding of ServiceNow best practices and architectural standards. Experience with ServiceNow Integration (REST, SOAP, LDAP, SSO, etc.). Familiarity with Agile/Scrum development methodology. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) or other ServiceNow certifications (e.g., Certified Application Developer, ITSM Implementation Specialist). Experience with ITOM, ITBM, HRSD, or CSM modules. Experience with Performance Analytics, Flow Designer, or Service Portal. Exposure to CMDB and Discovery.

Position Purpose As a part of FRESH, SO FRESH (Support On FRESH) team provides a worldwide support as first point of contact for Finance application Stakeholders. Thanks to its multiple locations around the Globe, we provide steady support across time zones. We define the Support level 1 rules to provide the most efficient user experience for current and new systems (Integrity control, Jurisdiction and incident management). We communicate and coordinate Finance Production topics. We participate in the industrialization of the Group Finance departments promoting best practices and knowledge sharing and aligning tools, norms & methodologies. We rationalize finance production processes and reinforce controls within regional processing centers complying with the group policies. Responsibilities The So FRESH Fronting team acts as the Single Point of Contact for OFS & CIB finance end users from Account Payable tools to Reporting applications. Its activities mainly deal with the Incident Management in SNOW, Jurisdiction and the Data Integrity controls. Pillar 1 - Support for Incidents and Requests linked to Finance Systems - Perform first level analysis on reported issues (SNOW tickets) and identify roadmap for resolution. Provide solution when possible or under scope - Coordinate tasks performed on behalf of users by different teams - Coordinate solution implementation with system providersIT Application Support, Developers and Business Analyst teams - Basic technical intervention on system like Mainframe. - Provide support in APAC & EMEA time zones. Pillar 2 - Control Application, Data availability and Integrity - Daily control on availability of systems and their data - Flow monitoring controlreception, analysis and communication to IT teams involved. - Reconciliation and Coordination (Technical accounts /Index reconciliations) - Execute standard processes for data extraction, processing and reporting Pillar 3 - Administer Finance Systems - Access rights administration - Controls and reconciliations - Parameterization, roll-over, configuration to prepare systems Pillar 4 Proactive Communication - Communicate health of Finance systems - Coordination with the main providers on Financial Accounting systems - Coordinate & review contributions for meetings and discussions during critical closing and delivery processes Other functions: - Participate in implementing Projects (new systems/new process) - Ensure the high team standard are respected performing recurrent controls - Training in support tasks Qualification and occupational experience Graduate, Engineer or Master in Information Technology 3-5 years of experience in Support or in Project for Financial Systems ideally Proficiency level of English speaking is mandatory, French will be appreciated Essential specific requirements Hands-on experience of systems, interfaces and IT processes investigation Problem solving and action / change management oriented. Ability to work in team mode and support other colleagues in a changing perimeter. Knowledge of BNPP organization and business lines will also be appreciated Strong analytical skills and ability getting a general overview of situations and issues. Good organization skills and commitment to deliver. Ability to manage multiple responsibilities and duties (support on wide system scope) Excellent communication skills (written and verbal) and capability to work and interact with various people of different expertise. Experience in working in project mode, hands-on experience of systems migrations and management of PMO (project management office) would be a plus. Candidate might have to work in Shift (Morning or EMEA or night shift) depend on business requirement Also might have to work on weekend & India holidays depending on requirement. Very good skills using MS Office Productivity tools like MS Excel, MS Access, MS PowerPoint and MS Projects etc. Experience in collaborating with different IT groups in support, development and security groups will be preferred Knowledge of financial accounting and management accounting processes, standards, controls and systems will be a plus Other Contributions Excellent communication skills in English (written and verbal) are mandatory. French will be an added advantage. Effective communication with all stakeholders, End-users & Technical team

Qualifications: Work Location:- Bangalore Experience:- 7 to 10 years Role Responsibilities: • The ServiceNow Assistant Manager is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond • Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements • Development of ITSM &; other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. • Always follow best development practices during implementation. • Support other developers in their work to integrate existing systems with Service Now • Support business process owners in configuring the platform • Strong expertise in Design, Development and Integration of ServiceNow in ITSM, CSDM, ITOM, Knowledge Management, GRC, SECOPS, HRSD, CSM, ITBM, Reporting/Analytics, Custom application. • Should be proficient to provide functional and Technical insight • Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be an added advantage • Exposure to ITIL Framework, IT Management Tools • Strong verbal communication skills and ability to Establish a rapport with clients and colleagues • Strong organizational and analytical skills • Exceptional Interpersonal Skills & Ability to work Independently and with a team Ability to flexible to stretch and learn new Technologies/process whenever necessary Requirement: • Candidate should have the ability to perform in a dynamically changing environment • Should have prior working experience in ServiceNow tool • Very strong and established track record of managing complex ITSM tool deployment involving multiple stakeholders and team members • Ability to work under pressure and handle crunched timelines • Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work • Must be able to set goals and participate in strategic initiatives for a team; and foster the development of high performance teams and interface with all levels of the organization. Must-Have Certifications • Certified System Administrator (Desired) • ITIL Certifications (desired) • Other Service-Now Certifications (Preferred) • Scrum master (Preferred)

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Mamta 9884629940 for more info Thanks, Mamta 9884629940

Company Overview: At GrowthAXL, were on a mission to incubate and scale innovative product ideas from concept to market. We empower passionate teams to deliver high-impact solutions. If you excel at managing applications and optimizing workflows, this is your chance to lead critical support for our ServiceNow FSM solutions. Job Summary: We are seeking a proactive and experienced Application Support Lead to oversee and optimize the support and administration of our ServiceNow Field Service Management (FSM) applications. You will be responsible for managing day-to-day application operations, reviewing and improving existing FSM workflows, and configuring and implementing solutions in ServiceNow FSM to enhance service delivery. This role demands a strong background in ServiceNow FSM administration, process optimization, and team leadership. What Were Looking For (Qualifications) Education: Bachelors degree in information technology, Computer Science, Engineering, or a related field. TE: 7 + Years onwards Job location: Hyderabad (In-Office) Experience: 6+ years of experience in application support or ServiceNow administration roles. At least 2+ years leading an application support or functional team. Proven experience supporting and configuring ServiceNow FSM applications. Strong background in reviewing, optimizing, and documenting FSM processes and workflows. Experience managing user issues, enhancements, and upgrades for ServiceNow modules. Technical Skills: Deep understanding of ServiceNow FSM modules, including work order management, dispatch, and mobile workforce enablement. Proficiency in configuring, customizing, and administering ServiceNow FSM and related modules. Familiarity with ServiceNow scripting, workflows, and integrations. Good grasp of ITIL and service management principles applied to FSM. Ability to analyze, document, and streamline complex field service processes. Certifications (Preferred): ServiceNow Certified System Administrator (mandatory). ServiceNow Field Service Management Implementation Specialist (preferred). ITIL Foundation Certification. Soft Skills: Strong leadership and mentoring skills. Excellent communication and user engagement abilities. Analytical mindset with a continuous improvement focus. Ability to handle multiple priorities and deliver solutions promptly.

SNOW DEVELOPER Basic Requirements: Minimum 4+ years Relevant ServiceNow Experience . Responsible for handling escalations, participates in escalation meetings and should be solution oriented in decision makings. Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones. Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows. System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS Experience in working on ServiceNow Development using Agile/Scrum methodology. Ability to communicate fluently with client stakeholders. Flexible for rotational shifts including night shift. Preferred Skills: Understanding of Configuration Management as it relates to ITIL Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent Workspace, Mobile app etc., Web Services Integration (SOAP, REST, JSON, JDBC) Experience implementing systems using the Agile/Scrum methodology Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong communication, Strong presentation and writing skills. Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Minimum ServiceNow CSA certified. ITIL certification / CIS/ CAD ServiceNow certification is an advantage. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting in hiring drives.

Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :3 to 13 yrs Work Location :Bangalore/Pune/Hyderabad/Noida Required Skills, Servicenow CMDB Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Warm Greetings from SP Staffing!! Role: Servicenow Developer Experience Required :3 to 13 yrs Work Location :Bangalore/Pune/Hyderabad/Noida Required Skills, Servicenow CMDB Interested candidates can send resumes to nandhini.spstaffing@gmail.com

ServiceNow IRM Developer is a key member of the ServiceNow implementation project team and is responsible for the overall development of the application that meets client business requirements from a systems/technical requirements perspective. The Application Developer works as a team member along with the Scrum Master, Solution Architect and supporting team members to deliver the complete solution for the customer. Experience with Integrated Risk Module (IRM) required RESPONSIBILITIES: Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers Design quality features and thinks about how the applications and solutions will evolve in the future Solving complex problems in a highly dynamic and agile environment Having a strong focus on code quality and reusability PREFERRED SKILLS/EXPERIENCE: Experience with Integrated Risk Module (IRM) required Develop and implement new ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve business processes Understand detailed requirements and own your code from design, implementation, test automation, and delivery of high-quality solutions to our customers Design quality features and thinks about how the applications and solutions will evolve in the future Solving complex problems in a highly dynamic and agile environment Having a strong focus on code quality and reusability A bachelors or masters degree in computer science or related field. A minimum of 3 to 5 Years of working experience with ServiceNow modules like Service Portal, HR Service Delivery, HR Onboarding and Transitions and ITSM is an added advantage. A minimum of 5 years' experience with ServiceNow app development. 3 to 5 years of development experience with creating simple/complex customer-facing web or mobile applications is a plus. Expertise level understanding of ServiceNow Platform & its capabilities are required. Understand the business needs and the needs to standardize processes and build this into the design. and being able to transform customer requirements into a high-level (architectural) solution or supporting model. Good understanding of service-oriented architecture, software application architecture, and the ability to consult with customers about these topics. Experience with web technologies JavaScript, ES5+, HTML, CSS/SCSS, SQL. Experience in one or more JavaScript frameworks like AngularJS or React is a plus. Knowledge of web-based protocols and standards (Web services, SOAP, REST, WSDL, XML); Good understanding of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations. Familiar with Scrum and Agile way of working and developments. Being able to lead small project teams is a plus. Result-oriented and good communication skills

Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow IT Operations Management Good to have skills : ServiceNow IT Service Management Minimum 5 .5 year(s) of experience is required Educational Qualification : Bachelors Degree in Computer Science or IT or Engineering or related field Additional Information Mandatory Certified ServiceNow ITSM Fundamentals Optional Certified ServiceNow ITOM or GRC ITAM Summary: As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements using ServiceNow IT Operations Management. Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities: - Collaborate with cross-functional teams to analyze business requirements and design solutions using ServiceNow IT Operations Management. - Assist in defining requirements and designing applications to meet business process and application requirements. - Develop and maintain technical documentation related to application design and development. - Provide technical guidance and support to development teams during the implementation phase. Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow IT Operations Management. - Good To Have Skills: Experience in ServiceNow IT Service Management. - Experience in designing and implementing complex ServiceNow solutions. - Strong understanding of ITIL processes and best practices. - Experience in developing technical documentation related to application design and development. Additional Information: - The candidate should have a minimum of 5.5 years of experience in ServiceNow IT Operations Management. - The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. - This position is based at our Bengaluru office. Bachelors Degree in Computer Science or IT or Engineering or related field Additional Information Mandatory Certified ServiceNow ITSM Fundamentals Optional Certified ServiceNow ITOM or GRC ITAM

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call kishore 9176149292 for more info Thanks, kishore 9176149292

Job Title: Service Now Developer Hybrid) Location: Across India Tranzeal Fulltime (Payroll) Interview Process: 1. Round 1: Face-to-Face (In-person) 2. Round 2: Virtual (Discussion round) Job Summary: Required Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or related field. Minimum 5 years of direct experience as a ServiceNow Application Developer Experience developing, configuring, and customizing the ServiceNow platform to meet business requirements Working knowledge of the process for developing and supporting custom applications Experience with Service Portals, UI Builders, Workspaces, Playbooks, UI Component Development Hands-on experience with ServiceNow App Engine, Studio, Scripting, Workflows, UI Builder, Workspaces, and Integration Hub Experience with any of the modern UI frameworks like Angular, React JS Strong experience with JavaScript Ability to write clean, efficient, and maintainable code Flexible and adaptable, with the ability to learn new concepts quickly Proven ability to work effectively in a team environment with aggressive deadlines and multiple priorities, as well as independently with minimal supervision Excellent written and verbal communication skills Minimum 5 years of direct experience as a ServiceNow Application Developer Experience developing, configuring, and customizing the ServiceNow platform to meet business requirements

SUMMARY Application Designer - ServiceNow IT Service Management Location: Onsite in Bangalore Experience: 4+ Years Notice Period: Immediate We are seeking an Application Designer to join our team and contribute to defining requirements and designing applications to meet business process and application needs. As an Application Designer, you will play a key role in collaborating with teams to develop innovative solutions and participate in critical project decisions. Roles & Responsibilities: Act as a Subject Matter Expert (SME) Collaborate and oversee the team for effective performance Assume accountability for team decisions Engage with multiple teams and contribute to pivotal decisions Offer problem-solving solutions for the immediate team and across multiple teams Lead the design and development of applications Conduct regular team meetings to monitor project progress Stay abreast of industry trends and best practices Professional & Technical Skills: Proficiency in ServiceNow IT Service Management Strong understanding of ITIL framework Experience in designing and implementing ITSM solutions Knowledge of IT service delivery processes Hands-on experience in application design and development Additional Information: The candidate should possess a minimum of 3 years of experience in ServiceNow IT Service Management This position is based at our Bengaluru office A 15 years full-time education is required

In this role, you will: Participate in and support implementation of business solutions Determine the impact of changes made to existing hardware, software, and schedules Review tactical issues, policies or procedures for which answers can be quickly obtained Perform daily validations of application by performing critical functional checks to ensure that its stable for business users Monitor all the scheduled batch jobs and work on fixing in case of failures Audit complex critical systems delivery for business processes Determine the impact of new products and tools implementation across the business and mitigates potential issues Reduce the impact of application and infrastructure failures on business delivery Present recommendations for resolving more complex situations Provide technology information managers, functional colleagues and stakeholders Required Qualifications: 2+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+ years of experience in System Administration & Desktop troubleshooting skills. Quickly adapt to the business objective of the organization and adhere to the policies and procedures. Proficient knowledge on Microsoft Operating System (Windows 7, Windows 10 and Windows 11) is a Mandate. A good understanding of network terminologies, Cisco products and should have worked on basic to intermediary level on networks. (LAN/WAN) Should have working knowledge on Windows Server administration principles. Should have strong skills on incident management and should have understanding and participation skills on problem management space A strong collaborator willing to tap into past experiences and relationships in order to accomplish goals. Ability to handle multiple assignments simultaneously using a wide range of skills Ability to actively and professionally participate in detailed discussions with various levels of management, senior engineering teams and architects Ability to collaborate with distributed team members on new technology initiativesStrong customer focus and ability to translate high level customer requirements into actionable business and technical requirements. Knowledge of imaging, Backup and storage solutions Should participate and engage in training initiative be it up scaling ones knowledge, as well as training fellow team members and cross functional teams if the need arise Experienced in supporting Apple Operating Systems and Servers. (Apple ACSP or ACTC Certification would be advantageous) Knowledge of Apple hardware Microsoft Experience (preferably but not essential MSCE) incl. AD, Exchange, Office 365, Intune MDM Experience of Network/Firewalls/Printers setup and maintenanceExperience with Mobile Phone/Ipad setup Ability to Manage SLAs and Priorities Good Customer Service skills Able to communicate clearly and precisely Excellent background in Technical Support Managed services environment an advantage Knowledge of ITIL an advantage Minimum Degree ITIL certification Knowledge on VMWare Concepts, Azure Cloud Concepts, SNOW, OS troubleshooting skills

Job Title: ServiceNow Developer Job Summary: We are seeking a skilled ServiceNow Developer with hands-on experience in developing and managing the ServiceNow platform, particularly in IT Service Management (ITSM) and Scoped Applications. The ideal candidate will possess strong expertise in ServiceNow integrations, Agile methodologies, and platform administration to deliver effective business automation solutions. Key Responsibilities: Develop and customize applications on the ServiceNow platform with a focus on ITSM and Scoped Applications. Design and implement integration solutions using key ServiceNow technologies, including Integration Hub, Single Sign-On (SSO), REST APIs, SOAP, MID Server, and email integrations. Collaborate in Agile and Scrum development processes to deliver high-quality software solutions. Execute data loading and migration into ServiceNow from third-party systems using Web Services and Import Sets. Develop and maintain UI components such as UI Scripts, UI Actions, UI Policies, UI Macros, and Business Rules. Create and manage workflows, Flow Designer processes, and Catalog Items to automate business processes effectively. Perform platform administration tasks, including reporting, creating database views, and managing SQL queries within ServiceNow. Produce detailed technical documentation, including design specifications and user manuals for ongoing reference and knowledge sharing. Implement low-code and low-complexity solutions to meet business automation requirements efficiently. Work closely with project managers, process analysts, and team leads to identify project risks and ensure timely delivery of solutions. Qualifications: Proven hands-on development experience in ServiceNow, particularly ITSM modules and Scoped Applications. Strong knowledge of ServiceNow integration technologies such as Integration Hub, SSO, REST/SOAP services, MID Server, and email. Experience with Agile and Scrum methodologies in software development projects. Solid expertise in integrating ServiceNow with third-party tools and systems. Skilled in UI scripting and ServiceNow platform development components (UI Actions, Policies, Business Rules, Workflows, Flow Designer, Catalog Items). Familiarity with ServiceNow platform administration, reporting, and SQL/database views. Ability to create clear technical documentation and user guides. Strong problem-solving skills and ability to implement scalable automation solutions. Excellent collaboration and communication skills to work effectively within cross-functional teams.

Role & responsibilities Job Summary We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes. The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB). CMDB Management: Maintain and manage the Configuration Management Database (CMDB) within ServiceNow. Ensure the accuracy and integrity of CMDB data, implementing best practices and standards. Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information. Discovery and Service Mapping: Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information. Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration. Assist the CMDB Administrator with developing and maintain the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt. Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB. Strong hands-on experience in optimizing discovery, tailoring patterns and development. Validating discovery results and troubleshooting as required Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers Define, create, and manage Service Mapping infrastructure, including patterns. Work with support teams to identify, investigate and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected. Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB. General/Admin Assist with tasks related to implementing the ServiceNow application. Document procedures for the discovery, configuration management functions Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions Preferred candidate profile Qualifications: 1. Over 5+ years of working experience in ServiceNow 2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools 3. Solid understanding of Configuration Management practices and principles 4. Experience implementing ServiceNow Service Mapping 5. ITIL foundations certification preferred 6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally) 7. Effectively working under accelerated deadlines and working independently to complete objectives 8. Experience working in a team-oriented, collaborative environment with good interpersonal skill 9. Ability to translate business requirements into technical specifications and design. 10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision 11. Intelligent, motivated, and competitive with a roll-up-the-sleeves and get the job done” attitude 12. Ability to manage multiple simultaneous tasks within an open and interactive environment.

Location Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the application development process - Ensure successful project delivery Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow - Strong understanding of IT operations management processes - Experience in designing and configuring applications - Knowledge of IT service management principles - Hands-on experience in leading application development projects Additional Information: - The candidate should have a minimum of 5 years of experience in ServiceNow - This position is based at our Bengaluru office - A 15 years full-time education is required Location- Pan India Email- maya@mounttalent.com