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4.0 - 9.0 years

10 - 20 Lacs

Pune, Bengaluru

Hybrid

Hiring Alert Designation: ServiceNow Consultant/Assistant Manager/Manager Location: Bangalore/Pune(Hybrid) F2F Interview in Bangalore -11/12th July'25 (Friday/Saturday)-Bellandur F2F Interview in Bangalore -19th July'25 (Saturday)-Kharadi Role Responsibilities: The ServiceNow GDN Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during implementation. Support other developers in their work to integrate existing systems with Service Now. Strong hands-on ServiceNow implementation or development experience with minimum 3 full cycle implementation of any ServiceNow module. Creating technical design document and writing Unit test cases. Requirement: Candidate should have the ability to perform in a dynamically changing environment. Should have prior working experience in ServiceNow tool Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting. Ability to work under pressure and handle crunched timelines Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and team work. Must-Have Certifications Certified System Administrator (Desired) Experience & Background: B-Tech/BCA/MCA 4.5+ years of IT industry experience. Minimum 3 year of implementation/customization experience on ServiceNow Experience on Service portal will be an advantage. ITIL/ServiceNow certifications will be an added advantage. Set up standards for quality control; measure and report performance against those standards Exposure on Service Now integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Knowledge of web based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL Excellent Communication Skills Interested candidates! , pls share your CV to Bhumika.Soni@weareams.com

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6.0 - 11.0 years

8 - 17 Lacs

Chennai

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• 610 years of experience in HR IT systems, with at least 4 years in ServiceNow HRSD. • Strong understanding of HR processes and workflows. • Hands-on experience with ServiceNow configuration, scripting, and integration tools. • Familiarity with REST/SOAP APIs, JSON, and XML for system integrations. • Excellent analytical and problem-solving skills. • Strong communication and stakeholder management abilities. • ServiceNow HRSD certification preferred. Role & responsibilities Preferred candidate profile

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5.0 - 10.0 years

25 - 35 Lacs

Noida

Hybrid

Service Now Job Description Basic Qualifications: Minimum 5 years experience supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. Minimum total experience in ITSM space of 8-10 years is desired. Must have worked on Web Services Integration (SOAP, REST) Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment. Specifically, candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and ESM applications as well. Must have worked on multiple integrations / eBonding with other ITSM / Non ITSM tools using iPaas solutions. System/Process Automation (Orchestration) experience Experience with working or developing in any one of the following programming languages: JavaScript, Angular JS, Java, Python, HTML, XML Excellent communication skills Understanding of ITIL framework. Job Description: Adapts existing methods and procedures to create possible solutions to complex requirements. Lead and enrich the teamof 5-7 or more technical resources. Uses considerable judgment to determine solution on complex problems. Must be able to manage multiple small to large scale projects on Service Now Duties may include: Perform software configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third-party software integrations Obtain and analyze business requirements and document technical solutions Develop, design and rollout new application modules, workflows and catalog requests Research new functionality and recommend solutions that deliver customer value Provide escalated support on technical issues to team members who are working service now implementations Candidates should demonstrate experience in the following areas: Design and delivery of complex technical solutions based on the ServiceNow platform Leadership skills in technical initiatives Generating detailed documentation Communications that clearly articulate solutions and the ability to perform demonstrations. Preferred Skills: Experience implementing systems using the Agile/Scrum methodology Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design ITIL certification is a plus ServiceNow certifications such asCSA, CIS and CAD are must. Understanding of RDBMS, Infrastructure components, Cloud Management (Azure, AWS) etc is desired

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7.0 - 12.0 years

9 - 14 Lacs

Bengaluru

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The Sr. P2P PE understands the full scope and has thorough knowledge of the Procure to Pay process, from Vendor onboarding and PO creation to invoice processing and payments The role requires a proven track record in process implementation, Purchase to Pay system functionalities and efficiency improvement In this role, the candidate will be continuously looking for ways to improve the current processes by involving the various P2P teams and asking critical questions A critical mindset, ability to multi-task and clear communication with different stakeholders is crucial The role will also include responsibility for training documentation and audit related responsibilities Key Responsibilities: Driving improvements for complex Procure To Payment (PTP) processes and identifying gaps and opportunities to optimize the current process Designing and executing targeted solutions to resolve identified problems, improving process efficiency and accuracy Executing root cause analysis to identify mismatched data, incompatible data formats, or differences in data between SAP and the external system Evaluating the impact of the gap on the multiple ledgers of the financial system Ensuring data accuracy, completeness, conversion, migration, and validation Collaborating closely with regional AP team, cross-functional teams including business, FinTech, etc. Analyzing P2P processes to identify inefficiencies, data discrepancies, and integration issues affecting business operations Reporting of anomalies identified during the integration between SAP and other tools System Functionality, training on the process to (new) colleagues Ensuring compliance and control adherence as company policies Participate in global (cross functional) projects and support in UAT (design/test scope definition) Set and Monitor KPIs for the team Draft and execute processes to enhance the processing teams performance Eg - Quality Checks, Productivity Analysis, etc Performing complex vendor/GRIR reconciliation and ensuring timely resolution of discrepancies Raising tickets or taking action on tickets (SNOW/Zendesk ) Work with Financial Systems product teams to design and embed their technical products into existing scalable operations while understanding how this impacts other departments, SOX & compliance Support PTP manager in achieving departmental priorities through projects controls and related initiatives Identify, design, initiate and drive changes for Purchase-to-Pay authorization, define and drive elimination of PTP SOD issues (GRC). Required Skills: Minimum 7+ years in PTP and a proven track record of Improving operational processes through standardization and/or automation Expert skills in Power BI or Tableau [Mandate] , SQL , Click View, data visualization Certifications in SAP FICO Module (preferred) Certification in Lean Six Sigma (preferred) Thorough knowledge of SAP HANA + FI + MM + VIM or Ivalua [Mandate] Thorough knowledge of SAP (S4H) system in FI and MM module, level - advanced user with understandings of SAP posting standards/rules/elements Knowledge of SAP authorization model/structure / GRC and SOD . Excellent communication skills Excellent Ms Office/Google workspace exposure with strong MS Excel/GoogleSheets knowledge Excellent accounting knowledge Thorough experience managing and improving integration performance (eg between SAP VIM and Ivalua) Experience in KPI system building/data analysis Audit/risk experience (preferred) Structure way of thinking and strong presenting skills Ability to work independently, self-motivated and disciplined Solid understanding of and experience with process audits

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4.0 - 9.0 years

13 - 23 Lacs

Pune, Bangalore Rural, Bengaluru

Hybrid

SHIFT TIMINGS : 3:00PM- 12:00 AM Role Responsibilities: The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during support and development. Support other developers in their work to integrate existing systems with Service Now. Strong hands-on ServiceNow experience (either support or development). Creating technical design document and writing Unit test cases. Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be essential. ServiceNow upgrade hands-on. Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process. Exceptional Interpersonal Skills & Ability to work Independently and with a team. Ability to work in second shift in India when required Requirement: Candidate should have the ability to perform in a dynamically changing environment Should have prior working experience in ServiceNow tool Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting. Ability to work under pressure and handle crunched timelines Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork Must-Have Certifications Certified System Administrator (Desired) ITIL Certifications (desired) Other Service-Now Certifications (Preferred) Experience & Background B-Tech/BCA/MCA 4.5+ years of IT industry experience. Minimum 3 year of support/implementation experience on ServiceNow Experience on Service portal will be an advantage. ITIL/ServiceNow certifications will be an added advantage. Set up standards for quality control, measure and report performance against those standards Exposure on Service Now integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Knowledge of web-based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL, ITOM, HRSD, ITAM, GRC Excellent Communication Skills

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0.0 - 5.0 years

2 - 5 Lacs

Hyderabad, Chennai

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We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Nivetha 9884676582 for more info Thanks, Nivetha 9884676582

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6.0 - 11.0 years

25 - 40 Lacs

Pune, Bengaluru

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The ITSM Configuration Management Governance Analyst will work with the Service Asset and Configuration Management (SACM) Manager, Change Management, Service Managers, and IT support teams to perform day-to-day ITSM Configuration Management operations. The role will perform data analysis, auditing, quality reviews and data entry into the Configuration Management Database (CMDB) reporting under the ITSM Configuration Management Governance Lead. Major Duties: CMDB Governance: Work with CMDB Process owner to implement a comprehensive CMDB governance strategy aligned with the organization's IT and business goals. Collaborate with CMDB specialists to ensure the effective maintenance and governance of the CMDB. Data Management and Integrity: Participating as a member of the SACM team to work with field resources to identify and validate complete life-cycle of end user and enterprise Configuration Items (CIs) Govern the process for CI intake (discovery/federation/manual) and updates in the CMDB and the onboarding of new CI classes and attribute Performs configuration audits to check that the physical/virtual IT inventory is consistent with the asset and CMDB and initiates necessary corrective action Contribute to the process for mapping infrastructure CIs to Applications (Application Services) and Business Services within ITSM Toolset Will engage and work with tower resources and IT service delivery teams to identify and then collect missing Configuration Item (CI) information Governance and Compliance: Enforce CMDB governance policies, standards, and procedures. Conduct regular audits and reviews of the CMDB to identify and rectify data inconsistencies and gaps. Monitor and report on CMDB health, accuracy, and completeness metrics. Data Management and Integrity: Ensure that all Configuration Items (CIs) in the CMDB are properly identified, classified, and maintained. Establish mechanisms for data validation, reconciliation, and correction to maintain high data quality. Collaboration and Stakeholder Engagement: Work closely with IT operations, service management, change management, and asset management teams to ensure accurate and timely updates to the CMDB. Facilitate communication and training for stakeholders on CMDB governance policies and processes. Reporting and Analytics: Develop and deliver regular reports on CMDB status, trends, and issues to IT leadership and other stakeholders. Leverage analytics to provide insights into CMDB usage and opportunities for improvement. Use data-driven approaches to demonstrate the value and impact of CMDB governance on IT operations and business outcomes. Required Skills: Experience with ServiceNow, including implementation and management. ITIL v4 certification required Must have experience with configuration management tools (e.g. ServiceNow, Flexera, SNOW, etc) Ability to analyze data from multiple data sources such as, but not limited to, SCCM, ServiceWatch/ServiceNow Discovery, Altiris and LANDesk or other similar data collecting tools Good technical background and understanding of IT Service Infrastructure and software technologies Presentation and communication skills to deliver CMDB status to stakeholders ServiceNow certifications (e.g., Certified Implementation Specialist, Certified System Administrator). Experience with ITSM Configuration Management required Experience with IT End User Asset Management preferred Good understanding of ITIL Service Management processes Must possess strong computer skills - expert in Excel to analyze large volumes of data CSA certified Preferred/ Recommended: Bachelors degree in Information Technology, Computer Science, or a related field; Masters degree preferred. Good understanding of IT governance frameworks and best practices. Project management skills. Excellent communication and stakeholder management abilities. Familiarity with regulatory and compliance standards relevant to ServiceNow usage. Experience in large-scale IT transformation projects. Knowledge of ITIL practices and methodologies

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5.0 - 8.0 years

5 - 15 Lacs

Jaipur, Bengaluru

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Position Overview This position serves as the technical lead for the IT Asset Management (ITAM) domain within Client's "ServiceNow Implementation" project. This role is responsible for designing the overall architecture and overseeing the technical implementation of the ServiceNow ITAM Professional solution to establish an integrated ITAM foundation across Client's global organization. Roles & Responsibilities ITAM Solution Architecture Design: Analyze Client's asset management requirements to design an optimal solution architecture based on the ServiceNow ITAM Professional module. Design the entire lifecycle management process (Request Receipt Return Disposal) for assets, including hardware, software, and non-IT assets. Incorporate multi-language support and requirements for segregated/unified asset data views by legal entity to support global operations. Design the Configuration Management Database (CMDB) as the foundation for ITAM and define its relationship with asset data. System Integration and Data Consolidation: Design the architecture for integrating with the SAP system to synchronize asset accounting information. Develop a plan to link asset data with user HR/organizational information by integrating with Workday. Design the architecture to automatically discover and update asset information by integrating ServiceNow with existing asset inventory tools such as SCCM, JAMF, and Intune. Data Migration and Validation: Develop and lead the execution of a data migration strategy to transfer data from Client's existing asset management systems to the new ServiceNow ITAM system. Validate the integrity of the migrated data, which includes hardware, software, and office equipment. Lead and Support Technical Implementation: Design functionalities to support physical inventory counts using QR/barcode scanning.' Design an integrated user interface and portal that allows users to view their assigned assets and submit IT asset-related requests. Design reports and dashboards that provide statistics on asset holdings by type, organization, and legal entity. Resolve technical issues within the ITAM project and provide clear guidance to the development team to ensure successful project completion. Required Qualifications: Over 5 years of experience on ITAM solution on the ServiceNow platform. In-depth understanding and hands-on project design experience with the ServiceNow ITAM Professional module (including HAM and SAM). Strong understanding of CMDB design and data modeling. Experience with SAP (for asset accounting) and Workday (for HR information) integration projects. Experience in planning and executing data migration from legacy systems to ServiceNow. Excellent problem-solving and communication skills. Skills Required: ServiceNow CIS-Hardware Asset Management (HAM) or CIS-Software Asset Management (SAM) certification. Experience with integrating endpoint management solutions such as SCCM, JAMF, and Intune. Experience executing ITAM projects in a global corporate environment. Project experience in the gaming or IT/cloud industry. Business-level proficiency in both Korean and English to facilitate communication with global and domestic stakeholders. How You’ll Grow at In Time Tec In Time Tec, has made significant investments to create a stimulating environment for its people to grow. We want each of our employees to grow in their way and play their roles while honing their ownership abilities. As part of those efforts, we provide our professionals with a range of educational opportunities to help them grow in their career. Our guiding principles of leadership, trust, transparency, and integrity serve as the foundation for everything we do and every success we achieve. We are proud of these fundamental principles since they demonstrate our dedication towards them as a “One Team”. We value every individual by giving them the freedom to make daily decisions that can support their health, well-being, confidence, and awareness. Our leadership team is there to offer the safe base by giving the right budding environment, instruction, tools, and chances necessary for your professional development in achieving your goals. Our people and culture work together in a collaborative environment, making In Time Tec a thriving place to work. You can find out more about Life at In Time Tec here.

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5.0 - 10.0 years

17 - 22 Lacs

Pune, Bengaluru

Work from Office

Find below the Job Description: Shift timing - 2PM to 11 PM Role Responsibilities: The ServiceNow Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Development of ITSM & other modules (GRC, SECOPS, HRSD, CSM, ITBM) in ServiceNow Platform. Always follow best development practices during support and development. Support other developers in their work to integrate existing systems with Service Now. Strong hands-on ServiceNow experience (either support or development). Creating technical design document and writing Unit test cases. Knowledge in Web Technologies (XML, HTML, JAVA Script, etc.) Will be essential. ServiceNow upgrade hands-on. Very good knowledge of the ITSM/GRC/SECOPS/HRSD/CSM/ITBM process. Exceptional Interpersonal Skills & Ability to work Independently and with a team. Ability to work in second shift in India when required Requirement: Candidate should have the ability to perform in a dynamically changing environment Should have prior working experience in ServiceNow tool Service Now Integration to various solutions (SaaS, External Apps) using REST API / webservice / JSON / ServiceNow Scripting. Ability to work under pressure and handle crunched timelines Excellent verbal/written communication, collaboration, analytical and presentation skills to lead an environment driven by customer service and teamwork Must-Have Certifications Certified System Administrator (Desired) ITIL Certifications (desired) Other Service-Now Certifications (Preferred)

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6.0 - 11.0 years

5 - 14 Lacs

Pune

Work from Office

Role & responsibilities Looking exp around 6+ Year in Mainframe Developer Detailed JD *(Roles and Responsibilities) Designing, developing, and maintaining mainframe applications using languages like COBOL, DB2, JCL, and others. • Z/OS, PL/1, IMS, DB2, Webservices and SQL. • MQ, Control M, JIRA, SNOW • Experience in 3rd level support • Experience in Writing technical Spec, design solution, coding, testing & impact analysis. • Result-orientated team player with a pragmatic approach and good communication skills • Knowhow about asset servicing area/corporate actions is preferable. • Knowledge of tools like Enterprise Architect, Microsoft Visio, Topaz, ISPW Domain:- Financial and Wealth management Work Location:- Pune Interested candidate can share me resume in recruiter.wtr26@walikingtree.in

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10.0 - 16.0 years

15 - 30 Lacs

Pune

Work from Office

Job Title: ServiceNow Architect Location: Pune Experience: 12+ Years Industry: Technology, Media & Telecommunications (TMT) Domain Focus: Sales and Order Management (SOM) About the Role: We are seeking a seasoned ServiceNow Architect to lead the design and implementation of scalable solutions, with a focus on Sales and Order Management (SOM) and TMT industry modules. You will collaborate with business and technical teams to deliver impactful, enterprise-grade ServiceNow solutions. Key Responsibilities: Architect and implement end-to-end ServiceNow solutions aligned with business goals. Leverage deep TMT industry knowledge to drive adoption of SOM and related applications. Collaborate with stakeholders to gather requirements and translate them into technical designs. Guide development teams, ensure best practices, and conduct architecture reviews. Stay current with ServiceNow releases , especially SOM and TMT suites. Ensure effective use of modules: ITSM, ITOM, CSM, FSM, and Service Portal . Define governance frameworks and ensure compliance with architecture standards. Key Qualifications: 12+ years of hands-on ServiceNow experience with expertise in architecture, integrations (REST/SOAP), and platform configuration. Strong command over CMDB , CSDM , data modeling , and DevOps strategies . Experience working in or with telecom clients is highly desirable. Proven leadership in client-facing roles with excellent communication and stakeholder management skills.

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0.0 - 5.0 years

2 - 5 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Sangeeta 9176078282 for more info Thanks, Sangeta 9176078282

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4.0 - 8.0 years

7 - 10 Lacs

Mysuru, Bengaluru

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Technical Trainers IT Service Desk Support Bangalore & Mysore Required Experience - More than 4 Years Experience and out of which 2 years in giving Trainings - Microsoft, Azure, ServiceNow, Office365, Service Desk Job description Design and deliver technical training programs for Service Desk/Tech Support teams ITIL CERTIFIED TRAINER -- PREFERNCE Conduct training needs analysis in coordination with operations and quality teams Develop training materials, presentations, and knowledge base articles Required Candidate profile Deliver classroom, virtual, & on-the-job training sessions Evaluate training effectiveness implement improvements Support learning initiatives Stay up-to-date with ITIL frameworks &industry practices CALL OR DM - SD TRAINER SIYA ---- 7565006262 DIVYA -- 9821182650 RIYA -- 9628373761 Regards KVC CONSULTANTS LTD NO PLACEMENT CHARGES

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3.0 - 8.0 years

12 - 22 Lacs

Pune, Bengaluru

Hybrid

Location - Bangalore / Pune Notice period - Immediate to max 2 weeks Short Description The ESM Developers main role is to work with ESM Lead Developer, ESM customers and third-party teams (vendor, Avatar, partners, ) to implement and deploy solutions in a cost-effective way (knowing AXA’s business, strategy and goals). His roles include understanding functional requirements, design and propose solutions, write technical specifications, development solution that answers business needs and provides functional support over the solution. The ESM Developer manages the topics assigned to them independently and possess skills on ServiceNow’s all the key module. They are also considered as Primary Subject Matter Developer with key technical skills and high-level exposure within GO in the different programs (ITAM, OneQOS, Harmony, Atlas, ). They have to act as influencers and advisors ensuring the Golden Copy of Enterprise Service Management – SILVA product line. Impact is strong across GO and Opcos as they have to ensure the “ONE FITS ALL” and “ADOPT and not ADAPT” mindset key for the AXA IT transformation. He guarantees the stability, scalability and compliance with ServiceNow standards of the Silva for the work he is performing and also help Lead Developer managing ServiceNow platform in the different Governance meetings. He provides the proper reporting, alerts and mitigating plan when required. He demonstrates the accountability towards our leads and supports the GO strategy by making the right decisions aligned with the target. Detailed description Scope of work will be on all the modules of SILVA broadly classified under SILVA4IT SILVA4Business SILVA4Security As a ServiceNow Developer, you will be tasked with directing the development and implementation of intricate business processes. This also involves the analysis of business requirements at all stages of development. You may have the opportunity to lead a team of consultants during projects or design the architecture of ServiceNow solutions. Skills and attributes for success Outstanding knowledge of Now Platform architecture Experience in product customizations, integrations, implementation or maintenance Experience in project activities as a Developer To qualify for the role, you must have ServiceNow CAD or CIS certification Demonstrated experience with at least two programming languages (JavaScript, C#, Java or others) Proven experience and advanced understanding of ITSM and HRSD Showcased knowledge of Best Practices in Software Development Thorough understanding of ITIL and Agile methodologies Proficiency in English Role & responsibilities Preferred candidate profile

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2.0 - 7.0 years

5 - 10 Lacs

Mysuru, Bengaluru

Work from Office

Design and deliver technical and soft skill training programs for Service Desk/Tech Support teams Conduct training needs analysis in coordination with operations and quality teams Develop training materials, presentations, and knowledge base articles Required Candidate profile Deliver classroom, virtual, & on-the-job training sessions Evaluate training effectiveness implement improvements Support learning initiatives Stay up-to-date with ITIL frameworks &industry practices Perks and benefits Perks and Benefits

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6.0 - 9.0 years

12 - 22 Lacs

Pune, Bengaluru

Hybrid

Org: AXA GBS Role: Servicenow Test Engineer Exp: 6 to 9 Years Location: Pune (Kharadi) & Bangalore (Manyata Tech Park, Nagawara) Work Mode: Hybrid (2 Days Office & 3 Days WFH) Position Overview We are seeking a skilled ServiceNow Test Engineer with 6-9 years of experience in designing, executing, and managing testing activities specifically for ServiceNow applications. The ideal candidate will be responsible for creating comprehensive test plans, test cases, and test scripts based on business requirements and functional specifications related to ServiceNow implementations. Responsibilities / Job Description Design, develop, and maintain automated test scripts for ServiceNow applications using tools such as Selenium, ServiceNow Automated Test Framework (ATF), or similar technologies. Collaborate with project stakeholders to understand product requirements and create detailed test cases for automation. Perform manual testing when necessary to gain insights into application workflows and processes, translating them into automated test scripts. Generate detailed test reports and metrics to communicate the status of testing efforts to stakeholders. Participate in code reviews and provide feedback on testability and automation best practices within the ServiceNow environment. Integrate automated tests into the continuous integration and continuous deployment (CI/CD) pipeline, ensuring efficiency and effectiveness in the testing process. Investigate and troubleshoot issues found during automated testing, working closely with developers to resolve them. Maintain test environments and test data to ensure consistency and reliability of automated tests. Document test cases, test results, and automation processes for future reference and compliance. Collaborate closely with the development team to enhance test automation frameworks and contribute to ongoing improvements in testing methodologies. Stay updated on industry trends and advancements in ServiceNow testing tools and techniques. Qualifications Strong educational background with a degree in IT or a related field. Proficiency in programming languages such as Java, JavaScript, or Python. Experience with ServiceNow platform and understanding of its modules and functionalities. Familiarity with testing methodologies and tools for defect management, such as JIRA or similar. Excellent analytical and problem-solving skills, along with a proactive approach to identifying and resolving issues. Strong communication skills, both written and verbal, with the ability to work effectively in a team-oriented environment. Knowledge of Agile methodologies and experience working in Agile teams will be an advantage. ISTQB Certified Tester Foundation level or equivalent certification is preferred

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7.0 - 10.0 years

7 - 14 Lacs

Pune, Bengaluru

Work from Office

Role & responsibilities Preferred candidate profile Job Description : ServiceNow Developer, Sr. Developer and Tech Lead ( Minimum 4Years to 10 Years ) Con/AM Only Position Overview We are seeking a highly skilled ServiceNow Developer, Sr. Developer and Tech Lead to join our dynamic team. This role requires hands-on expertise in ServiceNow development, with a strong emphasis on scripting and deep knowledge of the ServiceNow platform's processes. The ideal candidate will lead technical initiatives, drive development projects, and ensure the delivery of robust ServiceNow solutions. Note: ServiceNow Administrators are not eligible for this position. Key Responsibilities Development and Scripting : Design, develop, and implement custom applications, workflows, and integrations on the ServiceNow platform using JavaScript, GlideScript, HTML, CSS, and other scripting languages. Technical Leadership : For Tech Lead role, Lead a team of developers, providing technical guidance, code reviews, and best practices to ensure high-quality deliverables. Platform Expertise : Leverage in-depth knowledge of ServiceNow architecture, modules, and processes to deliver scalable and efficient solutions. Solution Design : Collaborate with stakeholders to gather requirements, design technical solutions, and ensure alignment with business objectives. Process Optimization : Implement and optimize ServiceNow processes, ensuring seamless functionality across modules and applications. Integration and Automation : Develop and maintain integrations with third-party systems using Integration hub, REST, SOAP, and other APIs, while driving automation initiatives. Troubleshooting and Support : Identify and resolve complex technical issues, ensuring platform stability and performance. Continuous Improvement : Stay updated on ServiceNow releases, features, and best practices, recommending improvements to enhance platform capabilities. Required Skills and Qualifications Experience : Minimum of 3+ years of hands-on ServiceNow development experience Scripting Expertise : Proficient in ServiceNow scripting (JavaScript, GlideScript, AngularJS) for custom application development, business rules, script includes, and UI scripts. ServiceNow Platform Knowledge : Strong understanding of ServiceNow architecture, data models, and core functionalities (e.g., Incident, Change, Problem, Service Catalog, CMDB, Flow Designer, and Integration Hub). Process Knowledge : In-depth knowledge of ServiceNow processes, including workflow configuration, service catalog development, and platform automation. Module Expertise : Good-to-have understanding of ITSM, HRSD, GRC, ITOM, and ITAM modules, with experience in implementing or customizing these modules being a plus. Integration Skills : Experience with ServiceNow integrations using REST, SOAP, MID Server, and other API-based technologies. Education : Bachelor’s degree or a related field (or equivalent experience). Familiarity with Agile/Scrum methodologies. Understanding of ITIL frameworks and their application within ServiceNow. Eligibility Criteria Candidates must have hands-on development experience on the ServiceNow platform. ServiceNow Administrators without development and scripting experience are not eligible for this role. Must be able to demonstrate expertise through prior projects, code samples, or certifications

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5.0 - 7.0 years

15 - 25 Lacs

Chennai

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Job Summary The Sr. Infra Developer will be responsible for designing implementing and maintaining infrastructure solutions using BMC Helix technologies. This role requires a deep understanding of BMC Helix Remedy-SmartReporting DWP & SmartIT Dashboards CMDB and Remedy. The candidate will work in a hybrid model with rotational shifts ensuring seamless infrastructure operations and contributing to the companys technological advancements. Responsibilities Design develop and maintain integrations from sources of record/tools to BMC CMDB Design and develop Remedy workflow and code. Design develop and maintain CMDB reconciliation and normalization logic. Integrate CMDB with multiple systems using Atrium Spoon and Atrium Integrator. CMDB admin activities including Data load Normalization Reconciliation Precedence rules configuration etc. Knowledge of CMDB data dependencies with ITSM modules like Change Management and Incident Management etc. Design and Develop CMDB reports using Smart Reporting/BMC Helix Dashboards. Good to have third party reporting tool knowledge e.g Power BI. Documentation on CMDB development integration. CMDB enhancements and Developments on BMC SaaS Helix Platform. Configuration and Administration of OOTB BMC Helix CMDB Effective communication Drive and lead designs and development recommendations to standardize improve or redesign processes. Recommend and implement changes to existing data model that will mature use of CMDB. Certifications Required BMC Certified Professional in Helix Remedy or equivalent certification.

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6.0 - 11.0 years

0 - 0 Lacs

Navi Mumbai, Pune, Mumbai (All Areas)

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A First Meridian Company is hiring for ServiceNow Developer for MNC Group. This is a Permanent Job opportunity with A First Meridian Company and working out at Client premises at Location: Navi Mumbai Work Mode: General Shift Please find the below details with resume on dipti@firstmeridianglobal.com Total Exp: Relevant Exp: C CTC: E CTC: Notice Period(LWD): Location: PF Included (Yes/No) : We are looking only immediate joiners/- We are looking ServiceNow Developer Do not share cv 1 month 2 month notice candidate. We are looking only notice period serving candidate and notice period served candidates

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6.0 - 11.0 years

10 - 20 Lacs

Chennai

Hybrid

Dear Candidate, We are having Openings for Devops role @ Tech Mahindra .. Below are the details. Location: Chennai Exp: 6+ yrs NP: 0-30 Days Mode of Work: Hybrid Skill Set Expertise in OS (RHEL & Windows) Expertise in Cloud (AWS) Expertise in Kubernetes & Container platform Vulnerability Patch management Automation (Shell scripting, Ansible, Python) SNOW Knowledge for Change management Knowledge in monitoring tools, Prometheus, Grafana, Geneos Interested ones please share your resumes to sa00961356@TechMahindra.com for faster response. Total Yrs of Exp: Relevant exp in Kubernets and Container: Exp in AWS: Exp in OS( RHES and Windows): Exp in Vulnerability Patch management : Exp in Automation (Shell scripting, Ansible, Python): CTC: ECTC: Offer amount (if holding any offer ) : Notice Period (LWD if serving NP ) Preferred Location: Are you having PF deduction for all companies (If not pls mention for which companies you dont have) Are You Permanent Employee for all Companies (If not Pls mention your Payroll Company Names): Thank you Tech Mahindra Team

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5.0 - 8.0 years

15 - 17 Lacs

Bengaluru

Work from Office

Should have capability to design backend databases, front end user interfaces and logical layers as per the business requirements. Data capture and navigation desktop and mobile apps in Microsoft Power apps that connect to distribution center solutions design analytics in Power BI. Set up Microsoft Flow (Power Automate) to provide auto-approval and status update features based on predefined criteria. Should have knowledge to develop applications in PowerApps(Mandatory) using Common Data Service CDS, Flow, Excel, Forms and SharePoint online and Dataverse. Should have knowledge to develop canvas and model driven apps(Mandatory). Involve in manual testing of the application, IT Support and Testing & Application Development. Should have skills in Agile Development and Test-Driven Development. Should have knowledge for BA work (time 2-time work with business, document/ meeting/ requirement gathering). Should have knowledge of incident/Request management through JIRA, SNOW, Azure DevOps. Must have good Verbal Communication and email writing skills. Ability to work in a fast-paced, reactive, and challenging environment. Ability to anticipate issues and suggest resolution.

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5.0 - 10.0 years

8 - 15 Lacs

Chennai

Work from Office

Responsibilities: * Collaborate with clients on project requirements and deliverables. * Develop custom solutions using ServiceNow platform. * Ensure compliance with ITIL best practices and industry standards. * ITSM, CMDB, HRSD Work from home

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6.0 - 11.0 years

19 - 30 Lacs

Pune

Hybrid

Primary Skill: Service Now ATF, ITSM & ITAM module Secondary Skill: Excellent problem-solving and analytical skills Ability to work in a collaborative team environment JD: The ATF Specialist is responsible for designing, implementing, and maintaining automated testing solutions within the ITSM and ITAM modules. This role ensures the reliability, efficiency, and accuracy of system functionalities by leveraging ServiceNows Automated Test Framework. Key Responsibilities: Develop and execute automated test cases for ITSM and ITAM modules using ServiceNow ATF. Identify and document test scenarios, ensuring comprehensive coverage of business processes. Collaborate with developers, business analysts, and stakeholders to define testing requirements. Maintain and enhance test scripts to align with system updates and enhancements. Monitor and analyze test results, identifying defects and ensuring timely resolution. Ensure compliance with best practices for automated testing and quality assurance. Provide training and guidance on ATF usage to internal teams. Required Skills & Qualifications: 5+ years of hands-on experience with ServiceNow ATF. Strong understanding of ITSM and ITAM processes. Experience in test automation, scripting, and debugging. Familiarity with ServiceNow platform and its testing capabilities. Excellent problem-solving and analytical skills. Ability to work in a collaborative team environment.

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10.0 - 18.0 years

12 - 30 Lacs

Chennai

Work from Office

Responsibilities: * Design, implement, and optimize ServiceNow SAM & CMDB solutions using ITAM best practices. * Ensure compliance with industry standards through regular audits and reporting. * Stakeholder Management and projec reviews

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2.0 - 3.0 years

3 - 5 Lacs

Pune, Bengaluru

Work from Office

Experience and skills 2-3 years experience in a computer related support or and IT operational environment. A recognised third level qualification in a computer related discipline. One or more recognised industry certification in PC, Network and Server support (Comptia A+, Server +, Network +, MCP in Windows 7/8/10); Good written and communication skills in English. Experience with documentation and improving SOPs and other process documents. Good customer focus, and excellent time-keeping is a key requirement of the role. Good interpersonal skills, with a focus on listening and questioning skills. Good problem-solving abilities and ability to work under own initiative; Maintain adequate knowledge of operating systems and application software in use in Apex. Familiarity with or a willingness to learn the fundamental principles of ITIL Service Management. Experience with configuring and supporting any version of Windows Desktop (7, 8,10); Experience in virtual desktop environment desirable, particularly CITRIX XenDesktop/XenApp, Azure, AWS. Experience with configuring and supporting Microsoft Office 2013/2016 and/or Office 365. Good Experience in active directory, User Management. Customer support experience in Global Service Desk on call. Some basis experience with supporting physical networking is desirable but not essential. Experience with Ticket Tool, Fresh Service , Service Now (SNOW). 24/7 Work.

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