153 Snow Jobs - Page 2

We are looking for service now developer with 5+ years of experience.

Job Summary: The Group Manager for Order Management will oversee the entire order management process, ensuring efficient and accurate order processing, fulfillment, and customer satisfaction. This role involves leading a team, coordinating with various departments, and implementing strategies to optimize order management operations. Key Responsibilities: Leadership and Team Management: Lead, mentor, and develop a team of order management specialists. Set performance goals and conduct regular performance reviews. Foster a collaborative and high-performance team environment. Order Processing and Fulfillment: Oversee the end-to-end order management process, from order entry to delivery. Ensure timely and accurate processing of sales orders. Coordinate with inventory, logistics, and sales teams to ensure product availability and timely delivery. Customer Service: Address and resolve customer inquiries and issues related to orders. Maintain high levels of customer satisfaction through effective communication and problem-solving. Process Improvement: Identify and implement process improvements to enhance efficiency and accuracy. Utilize order management systems and software to streamline operations. Monitor key performance indicators (KPIs) and implement strategies to achieve targets. Identify inefficiencies in the order management system and work on the process Optimization to enhance Speed & Accuracy - Implement and oversee automation possibilities to streamline order processing, reduce manual intervention, and enhance operational Compliance and Reporting: Ensure compliance with company policies and industry regulations. Identify and mitigate risks that could impact the process operations or performance, including operational, or compliance risks. Prepare and present regular reports on order management performance to senior management. Qualifications: Bachelor's degree, Supply Chain Management, or a related field. 10+ years of experience in order management or a related field, with at least 3 years in a leadership role. Strong knowledge of order management systems ( Oracle and SNOW). Excellent communication, leadership, and problem-solving skills. Ability to work effectively in a fast-paced and dynamic environment. Preferred Skills: Experience with process improvement methodologies (e.g., Lean, Six Sigma). Proficiency in data analysis and reporting tools. Strong customer service orientation. Shift Timings- EMEA (12pm to 9pm) and US shift (5:30pm to 2:30pm) (Candidate should be okay with both the shifts) Job Location- Pune (Viman Nagar)

Responsibilities: Reference Point for Analytics: Serve as the primary reference point for ServiceNow analytics, providing expertise, guidance, and support to all organizations leveraging reporting and analytics capabilities. This includes being familiar with and supporting initiatives such as the ServiceNow Reporting Capabilities. Data Model Expertise: Demonstrate a thorough understanding of the ServiceNow data model, ensuring accurate and efficient data retrieval and analysis. Analytics & Reporting: Led the design, development, and deployment of comprehensive ServiceNow reports, dashboards, Performance Analytics, and Platform Analytics solutions, aligning with business objectives and leveraging tools such as the System Health Dashboard and Periodic Instance Monitoring. Support the transition to Platform Analytics. KPIs & Metrics: Define, track, and report on key performance indicators (KPIs), metrics, and indicators to measure the effectiveness of ServiceNow services and identify areas for improvement. Be aware of the business value of Performance Analytics. ServiceNow Development: Utilize ServiceNow development skills to customize and enhance analytics capabilities, including scripting, configuration, and integration with other systems, aligning with the capabilities of the Now Platform. Stakeholder Collaboration: Collaborate with stakeholders to gather requirements, define analytical needs, and translate business objectives into actionable insights and solutions. Technical Leadership: Provide technical leadership and guidance on ServiceNow Analytics and Development best practices. Documentation: Develop and maintain comprehensive technical documentation for analytics solutions, development efforts, and reporting processes, aligning with the importance of documentation procedures noted in other provided contexts. Continuous Improvement: Proactively identify opportunities to enhance analytics processes, reporting capabilities, and overall ServiceNow platform performance. Required Skills and Qualifications: Customer-oriented mindset with the ability to prioritize and meet customer needs effectively Fluency in English (written and verbal). Proven experience as a Technical Lead with ServiceNow expertise in Analytics and Development. Deep understanding of the ServiceNow data model and platform architecture. Extensive hands-on experience with ServiceNow Reporting, Dashboards, Performance Analytics, and Platform Analytics. Strong knowledge of KPIs, metrics, and indicators relevant to ServiceNow service delivery. Solid ServiceNow development skills, including scripting, configuration, and integration. Excellent communication, interpersonal, and stakeholder management skills. Proactive mindset with a strong sense of ownership and accountability. Ability to analyze complex data, identify trends, and translate insights into actionable recommendations. Strong problem-solving and troubleshooting skills. Certifications: Certified System Administrator Certified Implementation Specialist ITSM Certified Application Developer Certified Implementation Specialist Human Resources Service Delivery - Nice to have Certified Implementation Specialist Data Foundations (CMDB and CSDM) - Nice to have

The ServiceNow Architect is responsible for the overall design and development of the ServiceNow platform for the organization. They will act as the technical lead for implementation, customization, and optimization of ServiceNow, driving architectural decisions and ensuring solutions are scalable, efficient, and aligned with business goals. The role requires collaboration with various teams to deliver high-quality ServiceNow implementations, integrations, and workflows that improve the organization's operational efficiency. Role & responsibilities: Architectural Design & Strategy: Lead the overall architecture and technical roadmap for ServiceNow implementations. Define and document technical architecture, integrations, and data flows to ensure successful platform design and optimization. Ensure alignment with IT and business strategies while recommending best practices for technical design, performance, scalability, and security. Platform Development: Oversee and provide guidance for development efforts on the ServiceNow platform including platform upgrades, configurations, and customizations. Develop solutions to support the organization's IT Service Management (ITSM), IT Operations Management (ITOM), IT Business Management (ITBM), HR Service Delivery (HRSD), Customer Service Management (CSM), and other ServiceNow modules. Lead the creation of workflows, business rules, client scripts, UI policies, UI actions, notifications, and other configurations. Integration & Data Management: Design and implement integrations between ServiceNow and other enterprise systems (e.g., ERP, CRM, Active Directory, third-party applications). Ensure data integrity, standardization, and security throughout integrations and the ServiceNow instance. Leadership & Stakeholder Collaboration: Serve as the subject matter expert (SME) for ServiceNow platform within the organization. Collaborate with business analysts, project managers, developers, and other stakeholders to translate business requirements into scalable ServiceNow solutions. Provide technical leadership and mentoring for ServiceNow administrators and developers. Lead platform governance and ensure adherence to ServiceNow best practices. Solution Implementation & Optimization: Lead complex ServiceNow implementation projects from conception through deployment, ensuring alignment with timelines and budgets. Optimize the ServiceNow platform through proactive monitoring, testing, and tuning. Conduct technical reviews, code audits, and platform health checks to ensure system stability and performance. Security & Compliance: Ensure the ServiceNow platform is secure, compliant with internal and external policies, and follows industry-standard security protocols. Collaborate with security teams to ensure that ServiceNow access and integrations meet data privacy and security standards. Documentation & Reporting: Maintain detailed technical documentation, including architecture diagrams, design documents, and configuration guides. Provide regular reporting to management regarding platform performance, incidents, and enhancements. Preferred candidate profile: Education: Bachelor's degree in computer science, Information Systems, or a related field (master's degree preferred). Experience: 7+ years of experience with ServiceNow platform development and architecture. Deep expertise with core ServiceNow modules (ITSM, ITOM, ITBM, CSM, etc.). Proven track record in leading ServiceNow implementations and large-scale architecture design. Certifications: ServiceNow Certified System Administrator (CSA) (Required). ServiceNow Certified Implementation Specialist (CIS) in relevant modules (Preferred). ServiceNow Certified Application Developer (CAD) (Preferred). Note: Looking immediate-15 days joiner.

Work Locations : Bangalore, Chennai, Hyderabad, Noida Experience (Relevant) : 5+ years Shift Timings : Rotational (Morning and Afternoon) Hybrid/Remote : Hybrid Start date : Immediate We need ServiceNow Admin candidates , who having production support experience (App Dynamics / Data Dog / Splunk are the tools) Note : ServiceNow Admin Certification is must to have. Copies should be attached at submission level. Resources on Observability tools. Production Support resources with 16*5 support and the ability to be on call on the weekends. App Dynamics / Data Dog / Splunk are the tools for prod support, main tasks are triaging issues, monitoring and dashboarding Should know how to use SNOW, and triage incidents assigned in SNOW.

Role & responsibilities Preferred candidate profile Job Description : ServiceNow Developer, Sr. Developer and Tech Lead ( Minimum 4Years to 10 Years ) Con/AM Only Position Overview We are seeking a highly skilled ServiceNow Developer, Sr. Developer and Tech Lead to join our dynamic team. This role requires hands-on expertise in ServiceNow development, with a strong emphasis on scripting and deep knowledge of the ServiceNow platform's processes. The ideal candidate will lead technical initiatives, drive development projects, and ensure the delivery of robust ServiceNow solutions. Note: ServiceNow Administrators are not eligible for this position. Key Responsibilities Development and Scripting : Design, develop, and implement custom applications, workflows, and integrations on the ServiceNow platform using JavaScript, GlideScript, HTML, CSS, and other scripting languages. Technical Leadership : For Tech Lead role, Lead a team of developers, providing technical guidance, code reviews, and best practices to ensure high-quality deliverables. Platform Expertise : Leverage in-depth knowledge of ServiceNow architecture, modules, and processes to deliver scalable and efficient solutions. Solution Design : Collaborate with stakeholders to gather requirements, design technical solutions, and ensure alignment with business objectives. Process Optimization : Implement and optimize ServiceNow processes, ensuring seamless functionality across modules and applications. Integration and Automation : Develop and maintain integrations with third-party systems using Integration hub, REST, SOAP, and other APIs, while driving automation initiatives. Troubleshooting and Support : Identify and resolve complex technical issues, ensuring platform stability and performance. Continuous Improvement : Stay updated on ServiceNow releases, features, and best practices, recommending improvements to enhance platform capabilities. Required Skills and Qualifications Experience : Minimum of 3+ years of hands-on ServiceNow development experience Scripting Expertise : Proficient in ServiceNow scripting (JavaScript, GlideScript, AngularJS) for custom application development, business rules, script includes, and UI scripts. ServiceNow Platform Knowledge : Strong understanding of ServiceNow architecture, data models, and core functionalities (e.g., Incident, Change, Problem, Service Catalog, CMDB, Flow Designer, and Integration Hub). Process Knowledge : In-depth knowledge of ServiceNow processes, including workflow configuration, service catalog development, and platform automation. Module Expertise : Good-to-have understanding of ITSM, HRSD, GRC, ITOM, and ITAM modules, with experience in implementing or customizing these modules being a plus. Integration Skills : Experience with ServiceNow integrations using REST, SOAP, MID Server, and other API-based technologies. Education : Bachelor’s degree or a related field (or equivalent experience). Familiarity with Agile/Scrum methodologies. Understanding of ITIL frameworks and their application within ServiceNow. Eligibility Criteria Candidates must have hands-on development experience on the ServiceNow platform. ServiceNow Administrators without development and scripting experience are not eligible for this role. Must be able to demonstrate expertise through prior projects, code samples, or certifications

Please find the below JD : Job Summary: We are seeking a highly skilled and forward-thinking Senior Software Developer to join our growing team. The successful candidate will have a strong foundation in ServiceNow development, JavaScript, DevOps, and UI/UX design, with added expertise in AI integration, unit testing, and performance optimization. This role includes leading design initiatives, writing clean, efficient, and scalable code, conducting code reviews, and contributing to automation and AI-powered solutions. Key Responsibilities: Develop and extend ServiceNow applications, including workflows, business rules, UI policies, and integrations. Lead the design and front-end development of intuitive and user-friendly interfaces using modern frameworks. Write efficient, performant, and secure code following industry best practices. Implement comprehensive unit tests and test automation to ensure code quality and reduce regression issues. Apply DevOps practices to streamline development pipelines using tools like Jenkins, Git, Docker, and CI/CD workflows. Conduct peer code reviews, mentor junior developers, and uphold high standards for software design and implementation. Collaborate with product, design, and business teams to translate requirements into technical solutions. Integrate and help build AI/ML-powered features, such as intelligent automation, recommendation engines, or conversational interfaces. Continuously monitor, analyze, and improve application performance and reliability. Stay current with technology trends and contribute to innovation and knowledge sharing. Required Qualifications: Bachelors or Master’s degree in Computer Science, Software Engineering, or a related field. 5+ years of professional experience in software development, including: 2+ years of hands-on ServiceNow development Strong proficiency in JavaScript and front-end frameworks (React, Vue, or similar) Experience building and maintaining unit tests using Jest, Mocha, Jasmine, or similar Demonstrated ability to write performant, optimized code Understanding of UI/UX design principles and experience creating accessible and responsive interfaces Familiarity with DevOps tools and practices (CI/CD, version control, containerization) Involvement in AI/ML projects or integrating AI APIs/services into applications Proven ability to lead system and application design discussions, enforce code quality, and perform structured code reviews Strong analytical and problem-solving skills Excellent verbal and written communication skills Preferred Qualifications: ServiceNow certifications (CSA, CAD, or other relevant modules) Experience with REST/SOAP APIs and enterprise integrations Knowledge of AI tools such as OpenAI, TensorFlow, or Azure Cognitive Services Agile/Scrum experience in a cross-functional team environment

We are seeking a skilled and experienced Automation Engineer to join our automation team. The ideal candidate will be responsible identify the automation scope, designing, developing, and implementing automated solutions to streamline our business processes and improve overall efficiency. The Automation Engineer will collaborate with cross-functional teams to identify opportunities for automation, assess feasibility and implement robust and scalable solutions. Responsibilities: Automation Strategy: Collaborate with stakeholders to identify areas for automation and assess the feasibility of automation solutions. Design and Development: Design, develop, and implement automated solutions to optimize workflows. Utilize programming languages and scripting tools to create efficient automation scripts. Work with various automation tools and platforms to deploy and manage automation solutions. Collaboration: Work closely with cross-functional teams, including IT, operations, and other departments, to understand business requirements and develop automation solutions that meet organizational needs. Documentation: Create comprehensive documentation for automation processes, including design specifications, test plans, and user manuals. Keep documentation up-to-date as automation solutions evolve. Monitoring and Maintenance: Monitor automated processes to ensure continuous operation and performance. Troubleshoot and resolve issues with automation solutions in a timely manner. Qualifications: Bachelor’s degree in computer science, Engineering, or a related field. Proven experience in automation development and implementation. Strong scripting skills, with proficiency in languages such as Python, Ansible , Groovy etc Experience with automation tools and frameworks. Excellent problem-solving and troubleshooting skills. Ability to work independently and as part of a team. Preferred Qualifications: Scripting : Groovy , bash, PowerShell, python Ansible ,puppet understanding of various integration for platforms Tools : JIRA,SNOW, Logic monitor, API integration, Terraform Good to Have: RPA , UiPath , Cloud ( GCP,Azure,AWS )

We are seeking a skilled and experienced Automation Engineer to join our automation team. The ideal candidate will be responsible identify the automation scope, designing, developing, and implementing automated solutions to streamline our business processes and improve overall efficiency. The Automation Engineer will collaborate with cross-functional teams to identify opportunities for automation, assess feasibility and implement robust and scalable solutions. Responsibilities: Automation Strategy: Collaborate with stakeholders to identify areas for automation and assess the feasibility of automation solutions. Design and Development: Design, develop, and implement automated solutions to optimize workflows. Utilize programming languages and scripting tools to create efficient automation scripts. Work with various automation tools and platforms to deploy and manage automation solutions. Collaboration: Work closely with cross-functional teams, including IT, operations, and other departments, to understand business requirements and develop automation solutions that meet organizational needs. Documentation: Create comprehensive documentation for automation processes, including design specifications, test plans, and user manuals. Keep documentation up-to-date as automation solutions evolve. Monitoring and Maintenance: Monitor automated processes to ensure continuous operation and performance. Troubleshoot and resolve issues with automation solutions in a timely manner. Qualifications: Bachelor’s degree in computer science, Engineering, or a related field. Proven experience in automation development and implementation. Strong scripting skills, with proficiency in languages such as Python, Ansible , Groovy etc Experience with automation tools and frameworks. Excellent problem-solving and troubleshooting skills. Ability to work independently and as part of a team. Preferred Qualifications: Scripting : Groovy , bash, PowerShell, python Ansible ,puppet understanding of various integration for platforms Tools : JIRA,SNOW, Logic monitor, API integration, Terraform Good to Have: RPA , UiPath , Cloud ( GCP,Azure,AWS )

Network security with at least 3 years in working on PROXY solutions Proficiency with management PROXY Experience in working with Windows, Linux, Unix environments Experience in associated tools like SNOW, VPN technologies, OS networking on Windows

A ServiceNow Java/Python Developer is responsible for developing and customizing the ServiceNow platform to streamline business processes and automate workflows. This role requires strong skills in both Java and Python, as well as proficiency in ServiceNow development, including scripting, workflows, and integrations. The developer will work with various ServiceNow tools and features, potentially collaborating with stakeholders to define business requirements and implement solutions that meet organizational needs. Key Responsibilities: ServiceNow Customization and Development: Configure and customize ServiceNow instances, including developing workflows using Flow Designer and Classic Workflow, creating Service Catalogs, and customizing Service Portals. Scripting: Develop and implement scripts (Business Rules, UI Macros, UI Pages, etc.) to enhance functionality and automate tasks within ServiceNow. Integrations: Develop and maintain integrations between ServiceNow and other systems using REST and SOAP APIs. Software Development Lifecycle: Participate in all phases of the software development lifecycle, from requirements gathering to testing and deployment. Collaboration: Work closely with business analysts, stakeholders, and other IT resources to understand requirements and deliver effective solutions. Troubleshooting and Maintenance: Troubleshoot and resolve issues related to ServiceNow functionality and integrations. ITSM/ITOM Processes: Gain familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes and align development efforts accordingly. Required Skills and Experience: ServiceNow Expertise: Strong experience with ServiceNow development, including scripting, workflows, and integrations. Java and/or Python: Proficiency in one or both of these programming languages, as they are often used in ServiceNow development and customization. Software Development Methodologies: Experience with Agile or Waterfall methodologies is desirable. Problem-Solving and Analytical Skills: Ability to analyze complex problems and develop effective solutions. Communication and Collaboration: Excellent communication and collaboration skills to work effectively with cross-functional teams. ITIL/ITSM Knowledge: Understanding of ITIL/ITSM processes is helpful. In addition to the core responsibilities, a ServiceNow Java/Python developer may also: Develop custom applications: Build new functionality within the ServiceNow platform to meet specific business needs. Contribute to continuous improvement: Identify opportunities to improve existing applications and processes. Ensure code quality: Follow best practices for development and deployment. Participate in code reviews: Provide and receive feedback on code quality.

QA Lead with a strong background in Data Testing. candidate will have hands-on experience in modern data platforms and tools such as Snowflake, DBT, Fivetran, and proficiency in Agile methodologies and tools like JIRA, writing complex SQL queries

Candidate should have the ability to perform in a dynamically changing environment Minimum 3 years of implementation/customization experience on ServiceNow Exposure on ServiceNow integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Knowledge of web based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL ITIL/ServiceNow certifications will be an added advantage Excellent Communication Skills Must-Have Certifications • Certified System Administrator (Desired) ITIL Certifications (Preferred) Other Service-Now Certifications (Preferred)

It's an exciting opportunity for a Junior Operational Enablement Manager role in Computacenters dynamic and rapidly expanding FLS Team. You will bring your knowledge and deliver the quality of services to our customers across the globe and will help us to shape the team. You'll get to work with some of the most talented and passionate people in the business and get exposure to leading edge technologies which will enable you to advance your skills. Supporting new business take on, projects and service extensions, as well as participating in migration and change projects. Taking the lead for minor In Life Changes that affects purely GSC RUN teams. New business: Taking part in process workshops and represent GSC requirements supported by an Operational Enablement Manager. Achieves customer satisfaction on projects through proactive and solution-orientated behaviour. Build and maintain strong relationships both internally and externally in order to achieve project objectives. Update and track required project documentation to enable successful project outcomes and up to date information on project progress. Coordinate and plan requirements to ensure project outcome deadlines are adhered to. Carrying out customer related Training and knowledge transfer for GSC Run teams. Supporting testing phase and creation of testcases for GSC Run. Support during hyper care phase for GSC. Contribute to the acceptance of service into GSC BAU. Work closely with Operational Enablement Manager and support them during Business take on / Changes. Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation. Command over English in written and spoken. Continuous improvement focused. Experience of developing best practice policies and procedures for functional area. Experience of working in a project team and first involvements in projects. Basic understanding of change management. Proven experience of Microsoft applications. (Very) good GSC process know-how and network. Experience of relevant business systems e.g. SAP, ITSM, SNOW. Excellent interpersonal skills and ability to build relationships. Good literacy and numeracy skills. An understanding of the importance of Knowledge Management. Manages own and others workload. Confident spoken and written communication on management level. With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world's greatest organisations, driving digital transformation, enabling people and their business.,

As a seasoned Artificial Intelligence and Machine Learning professional with over 6 years of experience, you will be responsible for leveraging your deep understanding of AI and machine learning algorithms, including large language models (LLMs) like Azure OpenAI and Mystral. Your proficiency in deploying LLM on On-Prem or local Server will be crucial in this role. In this position, it is mandatory for you to have a strong grasp of cloud platforms such as Azure for deploying AI solutions and utilizing existing AI capabilities of the cloud platform. Additionally, familiarity with Azure Container Registry, Azure Container Instance, and App Services will be essential. Your programming skills should include strong coding abilities in languages like Python, as well as experience in Fast API, Flask API creation, and integration of APIs from third-party tools such as SNOW and Sharepoint. Proficiency in UI development using Angular, Streamlit, HTML, CSS, and JavaScript will also be required. Expertise in TensorFlow, PyTorch, and other relevant AI/ML libraries to fine-tune models is a must-have for this role. Moreover, familiarity with monitoring tools like Solarwinds, Splunk, and NewRelic will be advantageous. As part of the Data Engineering aspect, you will need to create data flow diagrams and ensure data security at rest and in motion. Collaborating with the team to analyze business data, implement solutions, and ensure data security and compliance will also be part of your responsibilities. In terms of Solution Architecture, you should demonstrate the ability to design and implement scalable AI solutions tailored to business needs. This includes architecture, design development, and walkthroughs with customers. You will also be involved in designing hardware and software requirements to deploy AI solutions for On-Prem or Cloud environments. A good understanding of Multi-factor Authentication is essential for this role. Additionally, the ability to estimate costs for deploying AI solutions on Cloud Platforms will be beneficial. At Wipro, we are reinventing the future of technology. Join us in building a modern Wipro where constant evolution is encouraged. We are looking for individuals who are inspired by reinvention and are eager to realize their ambitions in a purpose-driven environment. If you are ready to design your own reinvention and be part of a business that values diversity and inclusivity, Wipro is the place for you. Applications from individuals with disabilities are encouraged and welcome.,

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call sangeeta 9176078282 for more info Thanks, sangeeta 9176078282

Position: ServiceNow Senior Developer Location : Bengaluru Who are we ? Krones Digital Solutions India (KDSI) is a subsidiary of the Krones Group and is a part of the Krones.Digital community. The Krones Group, headquartered in Neutraubling, Germany, plans, develops, and manufactures machines and complete lines for the fields of process technology, bottling, and packaging, plus intralogistics and recycling. Every day, millions of bottles, cans and containers are "processed" in Krones lines - in alcoholic and non-alcoholic beverage industries, dairy and liquid food industry as well as in the chemical, pharmaceutical and home & personal care industries. It is quite likely that the bottle of water, cola or juice in your hand is manufactured in one of the Krones lines!! Krones Digital Solutions India is created as of 2023 to be the Technology Competence Centre for Krones, focusing on developing software solutions for the Internal organization as well as for the customers of Krones Global. Who are we looking for? We are currently looking for a ServiceNow Senior Developer who will play a crucial role in designing, developing and deploying solutions using the ServiceNow platform. Primary expertise in ServiceNow SPM (Strategic Portfolio Management), with hands-on experience in ITSM, ITOM, and other modules. The role will directly report to Head of ServiceNow, KDSI and will be based in Bangalore. What are you in for? (Roles and responsibilities) Your responsibilities would include but are not limited to the below: • Assists Business Process Analyst in estimating release-level effort. Takes ownership of complex business requirements. • Review requests for enhanced feature functionality and prioritize accordingly. Design and develop new ServiceNow applications and services. Work across applications to deliver new functionality and innovative solutions. • Work with the ServiceNow platform team, Platform and Process Owners to configure and maintain platform components. • Lead ServiceNow upgrades by planning and execution. Ensure latest platform upgrades and features are enabled. Manage instance security, user/group access and Access Control Lists (ACLs). • Manage and resolve incidents related to ServiceNow applications. Ensure platform stability and performance through application maintenance, user management and incident support. Contribute to ServiceNow releases and incident resolution. Conduct extensive reviews of new version release notes, identifying and documenting changes to platform functionality and assessing their impact. Work with ServiceNow and the broader community by participating in local user groups and knowledge events to expand platform knowledge and network. What are we looking for? (Experience/Qualifications/Skillsets/Must-haves) Qualifications: Bachelors degree in engineering/computer science/mathematics/physics or a comparable qualification with 8 - 10 years of relevant ServiceNow experience. Must have : Minimum of two ServiceNow project implementations or support experiences in SPM, ITSM or ITOM. SPM Module Experience Demand Management Project Management Portfolio Management Financial Planning Resource Planning ITSM Module Experience Incident Management Problem Management Change Management CMDB Request Management Release Management Asset Management ITOM Module Experience Discovery Service Mapping CMDB/CSDM Event Management Certificate Management Skillsets: ServiceNow Expertise: Deep hands-on experience in SPM, ITSM or ITOM and custom app development Development Skills: Proficient in scripting (JavaScript, Glide), Flow Designer, UI policies and integrations (REST/SOAP) Platform Knowledge: Strong understanding of CMDB, ACLs, Service Catalog and Performance Analytics Agile Delivery: Active participation in Scrum ceremonies, sprint planning and backlog grooming Collaboration: Works closely with BAs, architects and cross-functional teams to deliver scalable solutions Tools: ServiceNow, JIRA, Confluence, Git, Postman Quality & Support: Unit testing, peer reviews, documentation and post-deployment support Solution Mindset: Focused on scalable design, platform best practices and continuous improvement Certifications: • Certified ServiceNow System Administrator (CSA) - Must have • Certified ServiceNow Certified Application Developer (CAD) - Preferred • ServiceNow Certified Implementation Specialist: SPM & ITSM - Good to have

Position : ServiceNow Business Analyst Location : Bengaluru Who are we? Krones Digital Solutions India (KDSI) is a subsidiary of the Krones Group and is a part of the Krones.Digital community. The Krones Group, headquartered in Neutraubling, Germany, plans, develops, and manufactures machines and complete lines for the fields of process technology, bottling, and packaging, plus intralogistics and recycling. Every day, millions of bottles, cans and containers are "processed" in Krones lines - in alcoholic and non-alcoholic beverage industries, dairy and liquid food industry as well as in the chemical, pharmaceutical and home & personal care industries. It is quite likely that the bottle of water, cola or juice in your hand is manufactured in one of the Krones lines!! Krones Digital Solutions India is created as of 2023 to be the Technology Competence Centre for Krones, focusing on developing software solutions for the Internal organization as well as for the customers of Krones Global. Who are we looking for? Krones Digital Solutions India (KDSI) is looking for a ServiceNow Business Analyst to work with Krones AG Group entities and partner stakeholders. The Consultant will analyze and document business requirements, design efficient and scalable solutions, including workflows, integrations and customizations and lead the implementation of ServiceNow ITSM modules, with opportunities to drive initiatives across ITOM, SPM, HRSD and other ServiceNow product areas. The role will directly report to Head of ServiceNow, KDSI and will be based in Bangalore. What are you in for? (Roles and responsibilities) Your responsibilities would include but are not limited to the below: - Perform business analysis tasks such as stakeholder interviews, requirement elicitation and documentation of business needs. Consult with sponsors and stakeholders, presenting solution options with pros, cons, and risks and offering strategic insights. Facilitate workshops and customer meetings to gather input, present ideas and guide discussions. Gather and analyze business requirements and create detailed documentation, including process flows, gap analyses and functional specifications. Lead the definition and deployment of future-state processes and ServiceNow solutions aligned with best practices. Design scalable and efficient solutions, including workflows, integrations and customizations across ITSM, ITOM, SPM, HRSD and other ServiceNow modules. Write and refine user stories and acceptance criteria to ensure they are clear, concise and actionable. Conduct user story mapping sessions to visualize and plan product features and enhancements. Collaborate with the ServiceNow CoEI team within the Krones AG Group and other departments to ensure alignment and successful delivery. Work closely with Product Owners to prioritize the backlog and ensure alignment with business goals. Actively participate in Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews and retrospectives. Maintain strong communication with clients and team members throughout the project lifecycle. Conduct demos, deliver end-user training and provide ongoing support to drive continuous process improvement. Provide mentorship and training to other team members to build internal capabilities. What are we looking for? (Experience/Qualifications/Skillsets/Must-haves) Qualifications: Bachelors degree in engineering/computer science/mathematics/physics or a comparable qualification with 10 - 14 years of total experience and 6 - 8 years of relevant ServiceNow experience. Must haves : Minimum of two ServiceNow project experiences in ITSM, ITOM, or SPM process implementation or support, in the capacity of a Functional Consultant or Business Analyst. ITSM Module Experience Incident Management Problem Management Change Management CMDB Request Management Release Management Asset Management ITOM Module Experience Discovery Service Mapping CMDB/CSDM SPM Module Experience Demand Management Project Management Portfolio Management Financial Planning Resource Planning HRSD Module Experience Case Management Knowledge Management Virtual Agent Skillsets: ServiceNow Expertise: Hands-on experience with ITSM, ITOM, SPM, HRSD modules (any two or more) Business Analysis: Requirement gathering, process mapping, gap analysis, user stories Agile Delivery: Strong understanding of Scrum, backlog management and sprint planning Communication: Clear articulation of technical concepts to business stakeholders Collaboration: Cross-functional teamwork with CoE, developers and product owners Tools: ServiceNow, JIRA, Confluence, MS Office Training & Support: End-user training, documentation and post-go-live support Consulting Mindset: Problem-solving, stakeholder engagement and solution-oriented thinking Certifications: Certified ServiceNow System Administrator (CSA) - Must have

Job Title: Asset Management Engineer (Hardware & Software) Location: Bangalore, Karnataka About the Role We are seeking an Asset Management Engineer with 3-4 years of experience in both hardware and software asset management to join our IT Operations team. In this role, you will be responsible for managing IT assets throughout their lifecycle, ensuring data accuracy, updating software entitlements, and optimizing licensing. You will use ServiceNow for hardware assets and Snow Software for software license tracking, ensuring compliance and cost efficiency. Key Responsibilities Hardware Asset Management (HAM) Manage the end-to-end lifecycle of hardware assets, including procurement, deployment, maintenance, and disposal. Use ServiceNow to maintain asset records, ensuring all hardware assets are accurately tracked in the CMDB. Conduct regular inventory audits and update CMDB records to maintain data accuracy. Implement and enforce asset management policies and best practices for hardware lifecycle processes. CMDB Data Quality and Governance Maintain data integrity within ServiceNow CMDB by ensuring all asset data is up-to-date, complete, and accurate. Regularly review CMDB records and reconcile any discrepancies in asset data, working closely with IT and finance teams to ensure alignment. Implement data governance standards, ensuring consistent practices are followed for asset tracking and data updates. Software Asset Management (SAM) Use Snow Software to manage software entitlements, monitor usage, and ensure compliance with license agreements. Update and maintain software entitlements, ensuring accurate records of licenses and allocations in alignment with organizational requirements. Regularly review and reconcile license usage against entitlements, identifying any compliance gaps or over/under-utilization. Assist in software audits by providing accurate entitlement and usage data from Snow Software, supporting compliance efforts. License Optimization and Cost Control Analyze software usage to identify opportunities for cost optimization, re-harvesting unused licenses, and aligning entitlements with user needs. Track license renewals and assist in planning renewals, ensuring license quantities are aligned with forecasted requirements. Reporting and Data Analysis Generate and maintain asset reports, providing insights into asset utilization, compliance status, and cost-savings opportunities. Use reporting tools (Excel, ServiceNow, Snow Software) to analyze asset data, producing actionable insights for internal stakeholders. Develop regular reports for leadership on software compliance, hardware lifecycle metrics, and asset usage trends. Required Skills and Qualifications Technical Skills: 3-4 years of experience in both hardware and software asset management. Hands-on experience with ServiceNow for hardware asset management and Snow Software for software asset and license management. Knowledge of software license management principles, entitlement updates, and compliance requirements. Analytical and Reporting Skills: Proficiency in Excel or other reporting tools for data analysis, with the ability to interpret and present asset data. Strong attention to detail and data quality, ensuring consistent accuracy across asset records and reports. Soft Skills: Excellent communication skills, with the ability to collaborate effectively across teams and articulate asset-related information clearly. Problem-solving mindset with a commitment to maintaining high data quality and process accuracy.

Position : ServiceNow CMDB Expert Location : Bengaluru Who are we? Krones Digital Solutions India (KDSI) is a subsidiary of the Krones Group and is a part of the Krones.Digital community. The Krones Group, headquartered in Neutraubling, Germany, plans, develops, and manufactures machines and complete lines for the fields of process technology, bottling, and packaging, plus intralogistics and recycling. Every day, millions of bottles, cans and containers are "processed" in Krones lines - in alcoholic and non-alcoholic beverage industries, dairy and liquid food industry as well as in the chemical, pharmaceutical and home & personal care industries. It is quite likely that the bottle of water, cola or juice in your hand is manufactured in one of the Krones lines!! Krones Digital Solutions India is created as of 2023 to be the Technology Competence Centre for Krones, focusing on developing software solutions for the Internal organization as well as for the customers of Krones Global. Who are we looking for? We are currently looking for a ServiceNow CMDB expert who will be responsible for administering and executing the configuration management changes, ensuring CMDB data integrity & robustness. This role works closely with the IT & Digital ServiceNow System Admin and all process owners within Digital & IT teams. In addition, the consultant should be experienced in stakeholder management to gather, analyse and launch requirements related to ITOM, ITSM & CMDB/Asset areas. The consultant will work in an international, distributed and multi-functional team, using an agile mindset and methodology. The role will directly report to the Head of DigiOps, KDSI and will be based in Bangalore. He/She will work closely with the ServiceNow CoEI team. What are you in for? (Roles and responsibilities) Your responsibilities would include but are not limited to the below: CMDB Data Management: Maintaining the accuracy and completeness of CMDB data by identifying and resolving data inconsistencies. Defining and enforcing naming conventions for configuration items (CIs). Establishing relationships between CIs to accurately reflect dependencies within the IT infrastructure. Performing data cleansing and deduplication activities. Manage the CMDB module, improving data representation accuracy. Develop and track key performance indicators for CMDB health. Discovery and Integration: Configuring and managing data discovery tools to automatically populate the CMDB with information from various IT systems. Integrating CMDB data with other ServiceNow modules like Incident Management, Problem Management and Change Management. Mapping data from external systems to the CMDB schema. Data Governance: Defining data quality standards and metrics for the CMDB. Establishing data ownership and accountability across different teams. Implementing data validation processes to ensure data integrity. CSDM Hands on Experience in CSDM model and Life cycle. What are we looking for? (Experience/Qualifications/Skillsets/Must-haves) Qualifications: Bachelors degree in engineering/computer science/mathematics/physics or a comparable qualification with 8 - 10 years of total experience and 5 8 years of experience in ServiceNow CMDB, Asset Management & ITOM. Skillsets: Experience with ServiceNow CMDB or CSDM, Discovery & Service Mapping. Strong understanding of IT infrastructure and components (servers, networks, applications). Experience defining, documenting and implementing CMDB governance processes and procedures and ensuring that the processes are followed. Experience defining, documenting and implementing CI Data audits. Experience managing CI data in a ServiceNow CMDB. Experience creating CI Data Health reports, identifying and resolving CI data gaps to maintain CI data integrity. Certifications: Certified ServiceNow System Administrator (CSA) Must have CMDB Fundamentals | CSDM Fundamental | ITOM Discovery Implementation

Hi, We are hiring for the Leading ITES Company for Accounts Payable Role. Overview This role involves end-to-end invoice processing (PO and Non-PO) in SAP, including manual entry, exception handling, and reconciliations. Candidates must have experience with global AP processes, tax/GST return filing, and travel & expense (T&E) management. Proficiency in SAP Ariba, Concur, and Snow Application is essential. Responsibilities also include preparing financial reports, managing client queries, and ensuring SLA/KPI targets are met. Strong attention to detail, communication skills, and a collaborative mindset are key. Key Skills: a) Minimum 2 years of strong experience in Accounts Payable b) Knowledge of SAP Ariba, Snow Application & Concur is must c) Experience in recording and processing of Invoices (PO and Non-PO invoices) d) Any Graduate Job Description: Perform day to day financial transactions, including verifying, classifying, recording and processing of Invoices (PO and Non-PO invoices) on daily basis. Should have knowledge of Invoice processing for global client. Manually keying the invoices into SAP Clearing Exceptions for unprocessed invoices as a part of daily activity. Filing of Tax Returns / GST Returns Preparation of monthly financials / GLs Performing T&E Reversal and reposting the invoices in ERP (as per request on supplier and internal team). Monitoring generic Email boxes and actioning on it without any dependency. Preparing reports for internal and clients on weekly bases. Reconcile processed invoices to ensure 100% accuracy by verifying entries and comparing system reports to balances Queries to be managed and responded via Snow Application Handling Client escalations and preparing RCA for the query Manage the region wise exceptions Ensuring SLAS & KPIs are met Qualification required Bachelors degree in accounting or finance related discipline Candidates with 3 to 5 years of strong experience in Accounts Payable Process Ability to use MS office I, e Excel and Word Excellent Attention to detail Effective communication Skills Knowledge of SAP Ariba, Snow Application & Concur is must Good team player with positive approach to work environment.

Primary skills : ServiceNow SPM testing, ServiceNow ATF for automated testing. Secondary skills : Agile/Scrum methodologies Experience : 5+ Yrs We are looking for a skilled and detail-oriented ServiceNow SPM Tester with over 5 years of experience in testing enterprise applications, particularly within the ServiceNow Strategic Portfolio Management (SPM) suite. The ideal candidate will have hands-on experience in preparing test strategies, executing test plans, and creating and maintaining Automated Test Framework (ATF) test cases to ensure high-quality delivery of ServiceNow solutions. Key Responsibilities: • Develop and execute comprehensive test plans and test cases for ServiceNow SPM modules (Demand, Project, Resource, Portfolio, Financial Management). • Design, build, and maintain ATF test cases to support automated regression and functional testing. • Collaborate with business analysts, developers, and stakeholders to understand requirements and ensure test coverage. • Perform functional, integration, regression, and UAT testing. • Identify, document, and track defects using standard defect management tools. • Participate in Agile ceremonies including sprint planning, reviews, and retrospectives. • Ensure testing best practices and standards are followed throughout the SDLC. • Provide test reports and metrics to project stakeholders. Required Skills & Qualifications: • 5+ years of experience in software testing, with at least 2+ years in ServiceNow SPM testing. • Strong understanding of ServiceNow SPM modules and workflows. • Hands-on experience with ServiceNow ATF for automated testing. • Experience in writing test cases, test scripts, and test data preparation. • Familiarity with Agile/Scrum methodologies. • Excellent analytical, troubleshooting, and communication skills. Preferred Qualifications: • ServiceNow Certified System Administrator (CSA) • Experience with ServiceNow Test Management or other test automation tools • ITIL Foundation Certification • Experience with tools like JIRA, Confluence, and TestRail

We are heavily dependent on BigQuery/Snowflake, Airflow, Stitch/Fivetran, dbt , Tableau/Looker for our business intelligence and embrace AWS with some GCP. As a Data Engineer,Developing end to end ETL/ELT Pipeline.

Network security with at least 3 years in working on PROXY solutions Proficiency with management PROXY Experience in working with Windows, Linux, Unix environments Experience in associated tools like SNOW, VPN technologies, OS networking on Windows

You will be a valuable member of a Large Global Organization, where your primary focus will be on IT Service Management processes. You will need to possess expertise in ITIL Process, specifically in Change/Problem/Incident Management. Proficiency in tools like SNOW and CMDB is essential, along with advanced analytical skills. Your responsibilities will include gaining a thorough understanding of various IT processes such as incident management, problem management, and change management. You will be required to maintain accurate documentation of IT processes, procedures, and configurations. Additionally, creating and updating knowledge base articles to aid in issue resolution will be part of your routine tasks. Collaboration with cross-functional teams and other departments will be crucial to ensure seamless communication and coordination in delivering IT services. Close cooperation with fellow IT professionals will be necessary to address and resolve issues promptly. Adherence to ITIL principles and practices is a must to align IT services with business requirements. You will actively participate in continuous improvement initiatives to enhance IT service delivery and efficiency. Proposing and implementing process improvements based on feedback and analysis will be an integral part of your role. Participation in training programs to enhance technical skills and staying updated on industry trends and technologies will be essential. Adaptability to new technologies and tools as per the organization's evolving IT landscape is expected. You must work collaboratively with team members to achieve common goals and objectives related to IT service delivery. Your major accountabilities will revolve around the mentioned job purpose and accountabilities. As a professional, you are expected to be an Engineering/Arts and Science Graduate with excellent communication skills. Logical thinking, fast learning abilities, and adaptive skills are crucial for this role. The key skills required for this position include a strong understanding of ITSM processes, excellent problem-solving and troubleshooting skills, effective communication and collaboration abilities, the ability to work in a fast-paced environment, strong documentation and reporting skills, knowledge of the ITIL framework and best practices, and adaptability to new technologies and tools. Your educational background should include a Bachelor's Degree in a related field.,