108 Snow Jobs - Page 2

Seeking an experienced Delivery Lead to oversee the overall service delivery management for our Oracle Managed Services project. The Delivery Lead will ensure adherence to Service Levels described in the agreement and collaborate closely with the client's Service Delivery management personnel. The role involves managing the compilation of metrics around open tickets, backlog, aging, etc., and driving metrics-driven continuous improvement and customer satisfaction. Responsibilities: Oversee overall service delivery management. Ensure adherence to Service Levels. Collaborate with client Service Delivery management personnel. Manage the compilation of metrics around open tickets, backlog, aging, etc. Drive metrics-driven continuous improvement and customer satisfaction. Must-Have: Proven experience in delivery management. Strong leadership and team management skills. Excellent communication and stakeholder management abilities. Proficiency in using ServiceNow (SNOW) toolset for incident management. Good-to-Have: Experience in managing Oracle-related projects. Familiarity with ITIL processes and frameworks. Mandatory Key Skills ServiceNow,team management,ITIL,Service delivery management*,client service*

Role: ServiceNow Architecture Role & responsibilities: The primary focus of this engagement is to assist and oversee migration activities: Work with development teams and Product Managers to ideate software solutions. Design and architect ServiceNow solutions that align with business needs. Create technical architecture and design documents that outline system configurations and customizations. Lead the implementation of ServiceNow modules and applications. Collaborate with cross-functional teams to ensure seamless integration with other systems. Establish and enforce best practices and governance standards for ServiceNow development. Stay up-to-date with ServiceNow releases and features to leverage new capabilities. Guide the development of custom applications, workflows, and scripts within ServiceNow. Review and approve development work to ensure compliance with design specifications. Identify areas for improvement and implement enhancements. Assist with migration related activities from the existing vendor. Collaborate with business stakeholders to gather requirements and translate them into technical solutions. Conduct workshops and training sessions to educate users on ServiceNow functionalities. Provide technical guidance and support for ServiceNow-related issues.

We have the opening for Application Production Support role for one of our leading investment banking client in Mumbai location. Exp: 2 to 5 years Responsibilities Direct Responsibilities Understanding of the flow & overall business in investment banking Ensuring the accurate calculation of capital measures such as value-at-risk (VaR), stress VaR, Incremental Risk Charge (IRC), and Comprehensive Risk Measure (CRM) including the floor calculation, counterparty risk exposure capital and VaR-on-CVA for the perimeter covered by the approved internal models. Ensuring the timely re-calibration of these models and performance of back-testing to support the usage of these models for the capital declaration. Ensuring the accurate calculation of other critical risk measures such as credit value adjustments and market risk reserves that impact the banks P&L Ensuring the timely provision of other risk measures such as stress testing and Greeks required by users for limit monitoring, analysis and reporting. Ensuring users of the system receive the agreed level of service Responsible Data integrity: responsible to check the data integrity within the system. Research, diagnose, troubleshoot and identify solutions to resolve functional/data issues/queries Able to understand KPI reporting, prepare accurate and timely reports Provide a first level of explanation on level and the movements of the risk metrics displayed and computed within Risk Systems: Risk Sensitivities, Capital Charges, Reserves, Stress Tests, CVA, Limits, and Exposure. Appropriate and timely communication with all stakeholders Successful candidate is expected to perform the above tasks in collaboration and agreement with the team leaders, project leads and other development staff, and where necessary with the Business Analysts, Application Production and Infrastructure teams. Functional/Business Support experience. Awareness Market and counterparty risk If interested , please share your cvs to ashwini.shetty@kiya.ai

Job Summary The encounters technical analyst role is primarily responsible for Encounter claim analysis and developing custom business rules in EDM product for reducing the encounter rejection through systematic fixes Responsibilities Ensure accurate and timely Encounter file processing and submission to State and federal agencies. Provide analytical research and technical data support for regulatory business-oriented processes for Encounter Data Operations. Analyze and interprets encounter data to identify potential issues and trends Review research investigate and correct encounter issues through data and process analysis. Propose short term and long-term solutions for fixing Encounters data validation errors and State rejects to improve submission and acceptance rates and to meet State and client Service level agreements. Perform User acceptance testing for new requirements\system fixes

Ideally, we are looking for someone with 5+ yrs in Discovery, Service Mapping and ITOM capabilities. Working knowledge of ServiceNow capabilities involving ITSM, SPM, ServiceWatch, Midserver and security architecture for SaaS platforms Required Candidate profile Strong configuration of base capabilities and examples of platform integration models. Strong grasp on team interoperation and collaboration. Call Vikas - 8527840989 vikasimaginators@gmail.com

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Durga 9884244311 for more info Thanks, Durga 9884244311

ServiceNow Developer- Detailed JD *(Roles and Responsibilities) ServiceNow developer with knowledge on configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations. Knowledge on automation using Service now tools / features Experience in writing PowerShell scripts. Mandatory skills* Working knowledge with SNOW Integration Hub Workflow administration, third party integration Designing forms in SNOW Desired skills* Working knowledge with SNOW Integration Hub Workflow administration, third party integration Designing forms in SNOW Domain* Retail Work Location - Chennai Mcity Total Yrs. of Experience - 5+Yrs Relevant Yrs. of experience - 4+Yrs

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Sangeeta 9176078282 for more info Thanks, Sangeta 9176078282

Role & responsibilities Minimum 7+ years Relevant ServiceNow Experience . Responsible for handling escalations, participates in escalation meetings and should be solution oriented in decision makings. Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones. Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows. System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS Experience in working on ServiceNow Development using Agile/Scrum methodology. Ability to communicate fluently with client stakeholders. Flexible for rotational shifts including night shift. Preferred Skills: Understanding of Configuration Management as it relates to ITIL Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent Workspace, Mobile app etc., Web Services Integration (SOAP, REST, JSON, JDBC) Experience implementing systems using the Agile/Scrum methodology Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong communication, Strong presentation and writing skills. Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Minimum ServiceNow CSA certified. ITIL certification / CIS/ CAD ServiceNow certification is an advantage. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation Preferred candidate profile

Job Description: We are looking for an experienced ServiceNow Developer / Lead Consultant with over 11 years of IT experience and deep expertise in the ServiceNow platform / Snow Development . The ideal candidate will be responsible for the design, development, and implementation of ServiceNow solutions, while also mentoring junior developers and collaborating with business stakeholders for effective service delivery. Key Responsibilities: Lead the design, development, and deployment of complex ServiceNow modules including ITSM, ITOM, HRSD, CSM, and custom applications. Engage with clients and stakeholders to gather requirements, define architecture, and propose scalable solutions. Customize and configure ServiceNow workflows, business rules, UI policies, client scripts, script includes, ACLs, and notifications. Lead ServiceNow upgrades, patch management, and instance cloning. Integrate ServiceNow with other enterprise tools using REST/SOAP APIs, MID Server, and integration hubs. Drive implementation of ServiceNow best practices across development, deployment, and governance. Work with cross-functional teams to ensure quality assurance and UAT sign-offs. Manage ServiceNow instance security, performance tuning, and licensing optimization. Guide and mentor a team of junior ServiceNow developers and administrators. Participate in pre-sales, solution design, and proposal writing for ServiceNow opportunities. Required Skills: 5+ years hands-on experience with ServiceNow platform. Strong understanding of ServiceNow ITSM, CMDB, Discovery, Orchestration, and Flow Designer. Proven experience in implementation of at least 3 full-scale ServiceNow projects . Proficiency in JavaScript, Glide API, AngularJS, and REST/SOAP integrations. Experience with ServiceNow IntegrationHub, App Engine Studio, and Scoped Applications. Strong analytical, troubleshooting, and problem-solving skills. Excellent written and verbal communication skills.

ServiceNow & Salesforce Dev with 4 yrs exp. BE CS. Certified in ServiceNow (Admin/Dev). Skilled in-Service Cloud, Flow Designer, Process Builder, REST APIs, MID Server, testing & deployment. Strong integration & automation expertise.

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 5 lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Sangeeta 9176078282 for more info Thanks, Sangeta 9176078282

SNOW DEVELOPER Basic Requirements: Minimum 4+ years Relevant ServiceNow Experience . Responsible for handling escalations, participates in escalation meetings and should be solution oriented in decision makings. Should have managed a team of ServiceNow resources and is able to manage a team working remotely and on different time zones. Experience in supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment. Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows. System/Process Automation (Orchestration) experience. System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Experience with working or developing in any one of the following programming languages: JavaScript, CSS, HTML or HTML 5, Angular JS Experience in working on ServiceNow Development using Agile/Scrum methodology. Ability to communicate fluently with client stakeholders. Flexible for rotational shifts including night shift. Preferred Skills: Understanding of Configuration Management as it relates to ITIL Experience in the new ServiceNow scoped applications, Virtual agent, Performance Analytics, ATF, Predictive Intelligence, Agent Workspace, Mobile app etc., Web Services Integration (SOAP, REST, JSON, JDBC) Experience implementing systems using the Agile/Scrum methodology Fundamental knowledge of networking including TCP/IP ports and firewalls, network protocols, and IP networks Strong communication, Strong presentation and writing skills. Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members. Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Minimum ServiceNow CSA certified. ITIL certification / CIS/ CAD ServiceNow certification is an advantage. (1.) To adhere to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans. (4.) To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (5.) To provide support for on call escalations orL3 level support and doing incident and problem management (6.) Work on value adding activities such Knowledge base update and management,Training freshers, coaching analysts and conducting interviews or participation in hiring drives.

Service Now Developer - J49030 Exp: 6 to 8 Years Job Location: Mumbai (Powai) 5 Days work from Office Key Accountabilities & Responsibilities: Application Development: Design, develop, and implement custom applications, workflows, and integrations within the ServiceNow platform and modules (HRSD, WSD) to meet business needs in a DoD environment. Support integrations between ServiceNow and other systems e.g. SAP Success Factors, SAP HCM, Security Centre SaaS, Microsoft Office ServiceNow Installation & Configuration: Install, configure, and deploy the ServiceNow platform, ensuring optimal performance and reliability, specifically for both SIPR and NIPR networks. Upgrades: Manage the upgrade process for ServiceNow instances within the DoD environment, ensuring successful transitions to new versions of ServiceNow with minimal disruption and maintaining compliance with DoD security standards. Customization & Configuration: Customize ServiceNow modules, forms, and UI to meet client requirements, including scripting and creating business rules, client scripts, and UI policies. Collaboration: Work closely with cross-functional teams, including business analysts, system administrators, and project managers, to understand requirements and deliver effective solutions. Testing & Troubleshooting: Perform testing to ensure functionality works as intended, and troubleshoot issues to resolve them efficiently. Key Competencies & Skills required: Proven experience with a minimum of 3 years with ServiceNow development in enterprise environment including custom applications, UI customization, scripting, and integrations. JavaScript Glide API for ServiceNow platform integrations and enhancements PowerShell, Python, or Shell scripting Extensive experience with ServiceNow HRSD and/or WSD (priority), including case management, ticketing systems, and HR lifecycle events (On-boarding, offboarding etc.) Profound knowledge with ServiceNow modules such as Incident Management, Change Management, Service Catalog, and CMDB. Nice to have: Experience with ServiceNow installations, upgrades, and platform management. Education/Qualification: A degree in Computer Science or equivalent or a related discipline; or equivalent work experience Knowledge & Experience: Bachelors degree in Computer Science, Information Technology or a related field proven by a full track record of experience in the cv. Strong programming and scripting skills. Minimum of 3 years of practical experience in the SNOW environment Required Candidate profile Candidate Experience Should Be : 6 To 8 Candidate Degree Should Be : BE-Comp/IT,BE-Other,BSc-Comp/IT,BSc-Other,BTech-Comp/IT,BTech-Other,MCA,ME-Comp/IT,ME-Other,MSc-Comp/IT,MSc-Other,MTech-Comp/IT,MTech-Other

Hi All, We are looking for Energetic ServiceNow developers for our dynamic team. if intrested please share your resume on sandeep.poredi@tiuconsulting.com 1. 08+ years of strong experience of software development including 6+ years of relevant experience in ServiceNow applications development and implementation of IT products (minimum two product suites, related to the domain they will be working in) such as ITSM, SPM CSM, HRSD, ITAM, ITOM, Sec-Ops, GRC, Legal, etc 2. Experience in all facets of software development life cycle like analysis, design, development, data conversion, data security, system integration and implementation. 3. Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) 4. Proficiency in ServiceNow platform components like business rules, client scripts, UI policies. UI actions, Form designer, Flow designer, ACLs etc. 5. Proven experience as a key technical resource leading the development of solutions in various environments that have implemented and provided design architecture in areas such as UI Builder, ITSM, ITOM, CPG, Portals, etc. 6. Extensive Experience with extending the ServiceNow schema to custom applications and working on ServiceNow platform capabilities and implementation of Scoped Applications 7. Knowledge of MID Server setup, troubleshooting and 3rd party integrations 8. Extensive knowledge of scripted Web-Services (SRAPI, Import Set APIs), such as AJAX, Business Rules, JavaScript, SOAP, REST, SSO-SAML Setup and Integration of ServiceNow to Other Applications. 9. ServiceNow UI Builder & Now Experience Framework Now Components: Utilizing and customizing out-of-the-box components or building new ones. UI Builder: Understanding the drag-and-drop UI builder to create layouts and organize components visually. Creating Custom Pages: Building pages for Workspaces using UI Builders drag-and-drop interface and defining component layouts. Must have exposure of React.js : Now Experience Component Framework (NECF). 10. Ability to take role of Solution Architect and deliver projects for implementation and enhancements for stakeholders along with Product Managers. 11. Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery 12. Extensive knowledge and working experience on UI Builder, Workspaces, custom components. 13. Certifications and academics : a. ServiceNow CSA Certified Sys Admin (Mandatory) b. ServiceNow CAD Certified Application Developer (Mandatory) c. ServiceNow CIS (mainline certifications) 2 Mandatory - ITSM + at least one other (CSM, HRSD, SPM etc., with relevance to the domain they will be working in) d. BE / B Tech/ ME / MS / MTech in Computer Sciences, Electronics and Communications or Electrical Engineering fields with a proven academic track record .

Youll make a difference by: Drive Digital Transformation : Lead the development and rollout of enterprise digital solutions, ensuring alignment with business objectives Define & Execute Roadmap : Break down goals into actionable tasks, deliverables, and milestones, managing the project from concept to deployment. Application Development & Integration : Provide expertise in Mendix or low-code platforms, ensuring scalability, security, and performance. Stakeholder Collaboration : Gather and document technical & business requirements, acting as the bridge between business and IT teams. System Integrations : Oversee third-party integrations with platforms like Workday, ServiceNow (SNOW), and APIs to ensure seamless data flow. Project Leadership : Develop detailed project plans, including timelines, budgets, resources, and risk mitigation strategies. Ensure Quality & Performance : Conduct technical reviews, enforce coding standards, and lead testing & validation (unit, system, and UAT). Risk Management : Identify and address technical challenges, implementing strategies to mitigate risks effectively. Continuous Innovation : Stay ahead of emerging digital trends and propose innovative technology solutions for process improvement. Your success is grounded in Bachelors degree in IT, Computer Science, Business Technology, or a related field. 5+ years of experience in digital solutions implementation, enterprise software development, or IT transformation projects. Expertise in low-code platforms (Mendix preferred) or enterprise application development. Strong understanding of enterprise system integrations, including Workday, SNOW, and APIs. Proven ability to lead projects, collaborate with stakeholders, and manage cross-functional teams. Knowledge of software development best practices, security standards, and performance optimization. Experience in budget planning, risk assessment, and project execution. Excellent problem-solving, analytical, and communication skills. Ability to thrive in a fast-paced, global environment with multiple stakeholders.

We are currently looking for a Team Lead- MDM to join us at our facility in Gurugram, Haryana. Technical Competencies: Should have hands on experience on Master data creation and maintenance (Material/Vendor/Pricing/Customer/PIRs/Source List/BOM data etc) Hands on experience on SAP toolsets in Data space including Data extraction programs from SAP, SQVIs, ETL processes, Load programs, LSMW, data quality maintenance and cleansing etc. Knowledge of Request Management tools eg: SNOW, Remedy etc Knowledge of key database concepts, data models, relationships between different types of data An understanding of end-to-end set-up and business impact of master data key fields Knowledge about SAP, S/4 HANA, SAP-MDG, Ariba , SFDC, MW (Informatica etc) or additional ERP platforms, IT tools and technologies is desirable Experience in Data Management Processes (Data Profiling & Cleansing, Workflows, Data Quality, Governance Process, relationships & dependencies with IT teams etc.), or functional knowledge in SAP MM/PP or OTC modules will be an added advantage Should have prior experience of handling a team. Primary Responsibilities/ Role Expectations: As an MDM Team Lead, the role would involve: Getting adept with MDM process and gaining knowledge by initially working on daily business requests for master data objects - creation/update/obsolete/reactivate. Responsible for holding key business stakeholder interactions for feedbacks, business requirements and to maintain data governance and data quality. Testing master data creations/updates across tools and interfaces Getting the team and the allocated region ready for future additional tasks/requirements/projects as and when needed Responsible for maintaining data governance, data quality and for data cleansing activities Mentoring the team members on topics of expertise Strong ownership focus, drive to excel & deliver Flexibility to work in shifts. Other Skills & Experience: Professional experience of 8+ years Good communication skills, stakeholder alignment, experience of interaction with end clients/ international colleagues across geographies Ability to resolve conflicts, share, collaborate and work as a leader for the allocated team.

Lead Application Support Engineer (Tuesday to Saturday, 6AM to 3PM) The impact you will have in this role : Being member of the Development family is responsible for creating, designing, deploying, and supporting applications, programs, and software solutions. May include research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities related to software products used internally or externally on product platforms supported by the firm. The software development process requires in-depth subject matter expertise in existing and emerging development methodologies, tools, and programming languages. Software Developers work closely with business partners and / or external clients in defining requirements and implementing solutions. The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. Works closely with development teams, infrastructure partners, and internal / external clients to escalate and resolve technical support incidents. What Youll Do Experience supporting applications doing L2/L3 support. Experience with using ITIL Change, Incident and Problem management processes. Resolve critical production issues by leading Major Incident calls, engaging accurate teams, and driving root cause analysis. Troubleshoot and debug system component(s) to resolve technical issues in sophisticated and highly supervised environments comprised of ground and cloud applications and services. Analyze proposed application design(s) and provide feedback on potential gaps or provide recommendations for optimization. Contribute to Monthly Service Reviews (MSR) with Development partners to go over KPI metrics. Participate in Disaster Recovery / Loss of Region events (planned and unplanned) performing tasks and collecting evidence. Collaborate both within the team and across teams to resolve application issues and bring up as needed. Partner with development teams to provide recommendations into the design and development stages of applications. Support audit requests in a timely fashion providing needed documentation and evidence. Plan and complete certificate creation/renewals as needed. Build, Modify and Monitor Dashboards to better catch potential issues and aide in observability. Strong ability to capture and analyze project requirements and translate them into technical specification(s). Resolve Critical application alerts in a timely manner including production defects, providing business impact and analysis to teams. Review and update knowledge articles and runbooks with application development teams to confirm information is most updated. Identify and implement automation opportunities to reduce manual effort associated with application monitoring. Implement the pre-production/production application code deployment plans and end to end vendor application upgrade process (e.g., SNOW, SF, etc) Aligns risk and control processes into day-to-day responsibilities to supervise and mitigate risk; calls out appropriately. **NOTE: The Primary Responsibilities of this role are not limited to the details above. ** Sounds Like You? Minimum of 6 years of related experience Bachelor's degree preferred or equivalent experience Talents Needed for Success: Fosters a culture where honesty and transparency are expected. Stays current on changes in his/her own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date. Invests effort to individually coach others. Builds collaborative teams across the organization. Communicates openly keeping everyone across the organization informed.

JD: Proficient in Salesforce.com, Configuration and administration, Apex Code, Visual Force and experienced in Data Cloud. Should have good knowledge of CRM Analytics, AI and Data Cloud related configuration. Good communication, SNOW knowledge, Production Support skills to work in production support, work on RFCs /Projects, co-ordinate with team members, ready to work On Call support and 2nd shift.

Analyze complex issues, identify root causes, and propose practical and scalable solutions Develop quick Proof of Concepts (PoCs) and recommend effective technical alternatives Lead mentor teams Work directly with stakeholders Required Candidate profile Strong experience working ServiceNow (SNOW), especially in the following modules Customer Service Mgt (CSM) IT Service Management (ITSM) Product Catalog Management Order Mgt Project Mgt Perks and benefits Perks and Benefits

We have vacancy for international voice process with our Client for various location. Working days: 5 Days working, 2 rotational off Freshers or Experience: 1 year in Customer service (Voice/ Non-Voice) Salary upto 4lakhs + Allowance + Incentives Roles and Responsibilities Ability to engage in communication and build a conversation around it Building relationships on Chat and Emails. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. Must be an immediate Joiner with Good communication skills. Immediate joining required. Good communication Pls call Albeena 8667573371 for more info Thanks, Albeena 8667573371

GRC (ServiceNow IRM and SecOps Solution) POSITION Functional Consultant ServiceNow IRM and SecOps Solution EXPERIENCE 8+ Years KEY RESPONSIBILITIES & JOB DESCRIPTION Responsible for requirement gathering, process design and configuration/ customization of ServiceNow IRM Platform Work in capacity of ServiceNow IRM Business Analyst in client engagements Create High-level & low-level technical design documents and participate in architecture design for deployment Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform Assess as-is IRM GRC processes for maturity and automation on ServiceNow platform Create & execute test plans and participate in client UAT & production migration Manage GRC User-stories in agile team and lead the iterations from delivery perspective Understand Observables, Indicators of Compromise (IOC) and IoC Look Ups Required experience with configuring and implementing ServiceNow GRC IRM Applications/Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies Experience with Design Thinking, Agile methodology, user-centered design & user analysis Strong analytical, management and organizational skills Strong verbal and written communication abilities: must effectively communicate with technical and non-technical people SKILLS Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory) Experience in JavaScript, API, Web Services Practical experience in information security in a corporate or government setting is valuable, along with familiarity with information security standards and frameworks such as ISO/IEC 27001 and NIST Certifications such as Certified in Risk and Information Systems Control (CRISC) are desirable PLATFORM /TOOL EXPERTISE ServiceNow IRM & SecOps QUALIFICATIONS B.E/B.Tech , BCA/MCA ServiceNow Certified Consultant

Location- Pan India Roles & Responsibilities: - Design and develop ServiceNow IT Service Management applications to meet business process and application requirements. - Collaborate with cross-functional teams to ensure successful cloud migration and implementation projects. - Assist in defining requirements and designing applications to meet business process and application requirements. - Provide technical expertise and guidance to team members and stakeholders on ServiceNow IT Service Management applications. - Ensure the quality and integrity of ServiceNow IT Service Management applications through testing and debugging.Role & responsibilities

1. Solution Design 2. Configuration and Customization: 3. Integration: 4. Workflow Automation:

Job Title: ServiceNow Practice Lead / Delivery Lead Location: Hyderabad, India (5 days WFO) Experience: 10+ years Employment Type: Full-time Industry: IT Services / Digital Transformation Role Overview: The ServiceNow Practice Lead / Delivery Lead is responsible for leading the strategic direction, implementation, and delivery of ServiceNow solutions. This role demands a blend of technical expertise, leadership acumen, and business development skills to drive digital transformation initiatives and ensure client satisfaction Key Responsibilities: Strategic Leadership: Define and execute the ServiceNow practice strategy, aligning with organizational goals and market trends. Project Oversight: Lead end-to-end ServiceNow implementations, ensuring projects are delivered on time, within scope, and budget. Team Management: Build, mentor, and manage a high-performing team of ServiceNow professionals, fostering a culture of excellence and continuous learning. Client Engagement: Act as the primary point of contact for clients, understanding their needs, and providing tailored ServiceNow solutions. Solution Architecture: Design scalable and sustainable ServiceNow architectures, ensuring integration with existing systems and alignment with best practices. Pre-Sales Support: Collaborate with sales teams to develop proposals, conduct product demonstrations, and contribute to business development activities. Quality Assurance: Establish and enforce governance frameworks, ensuring the quality and consistency of ServiceNow deliverables. Continuous Improvement: Stay abreast of the latest ServiceNow features and industry trends, integrating innovative solutions to enhance service offerings. Required Qualifications: Experience: Minimum of 10 years in IT consulting with at least 5 years specializing in ServiceNow solutions. Technical Proficiency: Deep expertise in ServiceNow modules such as ITSM, ITOM, SecOps, HRSD, and GRC. Leadership Skills: Proven experience in leading cross-functional teams and managing large-scale ServiceNow projects. Certifications: ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in relevant modules. Communication: Excellent verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels. Project Management: Strong understanding of project management methodologies, with certifications like PMP or ITIL being advantageous. Business Acumen: Ability to identify business opportunities, develop client relationships, and contribute to practice growth. Preferred Qualifications: Advanced Certifications: ServiceNow Certified Application Developer (CAD) or other advanced certifications. Industry Experience: Experience working in sectors like federal services, healthcare, or finance. Global Exposure: Experience in managing global teams and delivering projects across different geographies. Key Competencies: Strategic Thinking: Ability to envision long-term market trends and align the ServiceNow practice accordingly. Problem-Solving: Strong analytical skills to address complex business challenges with innovative solutions. Collaboration: Foster a collaborative environment, working seamlessly with internal teams and external partners. Adaptability: Stay flexible and adapt to changing client needs and technological advancements. Application Process: Interested candidates are encouraged to submit their resume, highlighting relevant experience and certifications. Shortlisted candidates will be contacted for further discussions. This role offers an exciting opportunity to lead and shape the ServiceNow practice within a dynamic organization, driving innovation and delivering impactful solutions to clients. Share your updated resume to smokkapati@vsoftconsulting.com