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4.0 years

0 Lacs

Trivandrum, Kerala, India

On-site

Job Description It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc . magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way. We are looking for a Senior Knowledge Management Specialist to join our Support Operations team in Trivandrum, reporting to the Senior Manager of Enterprise Technical Support. In this role, you will own the creation and continuous improvement of technical knowledge base content to help our customers and internal teams resolve issues more effectively. You will collaborate cross-functionally with Engineering, Product Management, QA, and Technical Support to ensure all KB content is accurate, current, and easy to consume. You are the ideal candidate if you’re a technical writer or support engineer with strong documentation skills, a passion for simplifying complex topics, and a talent for driving knowledge excellence at scale. What you’ll do: Write, update, and maintain high-quality, technically accurate Knowledge Base articles following company documentation standards Regularly review and revise existing KB content to ensure alignment with product updates, customer feedback, and support case trends Communicate with Product Management, Development, QA, and Support to gather product knowledge and technical insights for KB article creation Analyze support case trends to identify missing or unclear KB content that needs to be addressed Collaborate with cross-functional teams to recommend and develop new KB articles based on recurring customer issues and product advancements Optimize KB articles by improving metadata, tagging, and categorization for better searchability and discoverability Monitor KB performance metrics to measure article effectiveness, user engagement, and self-service success rates Suggest improvements to KB processes, structure, and organization to enhance efficiency and searchability What you’ll bring: 4+ years of experience in technical writing, knowledge management, or technical support within a networking or enterprise IT environment Solid understanding of networking fundamentals, such as TCP/IP, DNS, DHCP, SNMP, routing/switching, and Unix/Linux Experience with TCP/IP, DNS, DHCP, SNMP, routing/switching, and Unix/Linux Familiarity with customer support platforms, ticketing systems, and knowledge base tools Ability to write clear, concise, and structured content optimized for readability and searchability Experience with documentation source control and content reuse strategies Proven ability to collaborate across functions and manage multiple documentation projects Excellent communication, analytical thinking, and problem-solving skills What success looks like: After six months, you will... Learn Infoblox product portfolio and develop a strong technical foundation Create and maintain customer-facing KB articles aligned with support needs and feedback Actively participate in Transfer of Information (TOI) and cross-functional meetings with SMEs and Support teams Deliver training sessions for new engineers and contributors on KB processes Integrate AI into the knowledge base for better effectiveness and usability and use AI tools for automated content creation, detecting knowledge gaps, and gaining insights from support cases Leverage AI to improve search optimization and provide personalized recommendations to users After About a Year, You Will... Lead the KB development process by identifying content gaps and driving improvements Develop and maintain documentation plans and schedules for upcoming releases and initiatives Establish yourself as a knowledge SME and a go-to resource for cross-team collaboration Contribute to the continuous improvement of KB infrastructure, search optimization, and quality assurance processes We’ve got you covered: Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox? We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So whether you are a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer . We think you’ll be excited to join our team. Show more Show less

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12.0 - 15.0 years

10 - 14 Lacs

Bengaluru

Work from Office

At least 12 + years of experience as IBM Mainframe specialist (zSeries) with focus on network technologies, Configure, debug and maintain TCPIP and VTAM subsystems configurations, Knowledge of all products using SNA & IP (DB2, CICS, TSO/ISPF, Netview, Connect:Direct, JES2), Configure and implement AT-TLS rules, Configure and implement IPSEC policies, Secure Encrypted data transfers (NDM, SFTP and FTP/TLS), Tcpip trace analysis IP, Socket, OSA adapter, SNA, EE, Very good understanding of network related technologies (routing, protocols, IPv4, IPv6, etc) Installation, upgrade and maintenance of VTAM, TCPIP, OSA and related products on the mainframe. Strong Networking knowledge. Knowledge of SMP/E To support 12X5 Oncall support. Skills in Printers configuration, FTP, SMTP, SNMP configurations. Interface with operations, Network management software (includes NetView and NPM) File transfer software (includes TCP/IP FTP, Netview FTP and Connect: Direct) Session Management software (includes CA-TPX, CA-Solve Access and Candle Super Session) Printing software (includes InfoPrint server and LRS VPS) NCP and NPSI/X25 Very good written and verbal English skills, Ability to work as a part of the team. Methodical approach to work. Excellent analytical skills. Stress resistant and problem-solving capabilities in case of emergency situations, Ability to deal with multi-task issues.

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3.0 - 5.0 years

8 - 12 Lacs

Gurugram

Work from Office

As a Technical Care Specialist, you will be responsible for providing advanced technical support for broadband and IP network solutions, ensuring high customer satisfaction through effective issue resolution and proactive service. You will analyze, diagnose, and troubleshoot complex network problems, collaborate with R&D and cross-functional teams, and contribute to service improvement through root cause analysis, documentation, and knowledge sharing. You have: 3-5 years of experience in network operations, customer support, or telecommunications, with a relevant degree in Electronics, Computer Engineering, or IT. Strong understanding of GPON, XGS-PON, SDAN, FWA, and related broadband access technologies. Familiarity with IP networking protocols (IPv4/IPv6), and protocols like SIP, IGMP, SNMP, SNTP, DHCP, PPPoE, ERPS. Hands-on experience with troubleshooting, diagnostics, and RCA reporting in live customer environments. Proficient in working on UNIX/Linux systems and using support tools for network/system analysis. Strong analytical thinking, communication skills, and a customer-first mindset; comfortable working under pressure and in 24x7 support environments. It would be nice if you also have: Basic programming or scripting knowledge in Python, Java, JavaScript, and familiarity with SQL/MariaDB and web technologies. Experience with Nokia products like Lightspan, Altiplano (SDAN), ISAM 7302/7330/7360, 5520 AMS, and network management systems like 5529 APC, IDM, OAD, SDC, NA 5530. Work independently using best practices and industry knowledge to address business and technical challenges. Lead or contribute to small-scale technical projects with minimal risk and resource demand. Assist experts in advanced troubleshooting, including system-level tracing, debugging, and protocol analysis. Identify, reproduce, and document defects; collaborate closely with R&D teams to ensure timely resolution. Engage with customers on complex issues, providing workarounds and technical guidance as needed. Ensure compliance with SLA timelines for escalated cases and emergency processes when applicable. Contribute to root cause analysis (RCA) efforts and participate in the creation of technical reports. Create and review technical documents, guidelines, and knowledge base articles to support continuous learning and issue resolution.

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12.0 - 17.0 years

16 - 20 Lacs

Chennai

Work from Office

As a Technical Architect, you will design and develop cutting-edge solutions using Java/J2EE, Microservices, Kubernetes, Elastic Search, React, and SDN technologies. You will contribute to the product architecture, rapidly prototype designs, and work closely with a distributed team to ensure high-quality engineering and performance. You have: Bachelors or Masters degree in Computer Science or related field with 12+ years of relevant experience in Java/J2EE. Experience testing cloud-based solutions and understanding of Unix, Java, and J2EE concepts. Deep knowledge of fixed broadband (DSL/PON) products. L2/L3 networking knowledge with hands-on experience in SNMP/Netconf protocols. Experience in design patterns, understanding architecture, and coding. It would be nice if you also had: Knowledge of OSGi, Microservices, Kubernetes, and SDN/NFV. Contribute to product architecture by quickly prototyping and validating design approaches to align with evolving product requirements. Design and develop solutions using advanced technologies such as Java/J2EE, Microservices, Kubernetes, and SDN. Mentor and coach a distributed engineering team to ensure high performance, quality, and efficient design practices. Collaborate closely with various teams to translate requirements into technical solutions and refine the development process. Contribute to test design, test bed setup, execution, and reporting, ensuring product quality through various software testing methodologies. Gain hands-on experience working in a cloud-based, CI/CD, and DevOps environment, optimizing the development lifecycle. Leverage experience with broadband solutions (DSL/PON) and networking protocols like SNMP and Netconf to build efficient and scalable systems.

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9.0 - 12.0 years

5 - 9 Lacs

Mumbai

Work from Office

Responsible for carrying out LAN;SD-WAN;TCP/IP;WAN monitoring operations as well configuring network and telecommunication equipment in datacenter and other organizations. Experience of handling Enterprise or Datacentres LAN/WAN Infrastructure (Router and Switches Juniper; Cisco and Dell) and perform day to day Network operational activities (Monitoring; Troubleshooting and Resolution of Monitoring alerts/Incidents reported by Customers) Hands-on Experience on Cisco and Complete understanding of Implementation and management of Routing (Cisco ) Switching (Cisco )Advanced skills in Routing (BGP; OSPF; QoS; Static Routing; Etc.);EtherChannel; Nexus VPC; VLANs; Fibre; ISDN; SNMP; Netflow Proficiency in TCP/IP protocols with a solid understanding of how data packets traverse the network. Expertise in configuring and optimizing routing and switching environments to ensure robust network performance. Hands-on experience with LAN/WAN technologies for effective local and wide area network setups Proven ability to troubleshoot network issues; identify root causes; and implement effective solutions. Must have excellent analytical skills for monitoring network performance and identifying improvement areas. Assist in the planning and deployment of new network projects and expansions. Primary skills Responsible for carrying out LAN;SD-WAN;TCP/IP;WAN monitoring operations as well configuring network and telecommunication equipment in datacenter and other organizations. Experience of handling Enterprise or Datacentres LAN/WAN Infrastructure (Router and Switches Juniper; Cisco and Dell) and perform day to day Network operational activities (Monitoring; Troubleshooting and Resolution of Monitoring alerts/Incidents reported by Customers) Hands-on Experience on Cisco and Complete understanding of Implementation and management of Routing (Cisco ) Switching (Cisco )Advanced skills in Routing (BGP; OSPF; QoS; Static Routing; Etc.);EtherChannel; Nexus VPC; VLANs; Fibre; ISDN; SNMP; Netflow Secondary skills Strong knowledge of DNS services and their role in resolving network queries efficiently. Knowledge in cloud networking concepts in Azure (VNET; NSG; ASG; UDR; Express Route;etc.) and other Cloud providers including GCP and AWS.

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8.0 - 10.0 years

17 - 20 Lacs

Pune

Work from Office

As an Infrastructure Specialist at IBM, you will support the infrastructure running industries likes transportation, energy, insurance, banking or healthcare which are rapidly changing as the worlds relationship with technology evolves. Ready to help our clients take the next step forward Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Associate Infrastructure Specialist, you'll be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products. In your role you may be responsible for: Define, analyse, and review technical architecture on required platform and coming up with architecture options and recommendations. Define, detail, and scope the technical requirements into solutions. Work across key activities in configuration, systems management tools and backup and recovery Support Technical Consultants and lead in building solutions and providing technical mentoring and guidance Your primary responsibilities include: Innovative thinking capability, with a passion for thinking out of the box and introduction of new technologies. Be Service-oriented, interpersonal skills and adaptable to a fast-paced dynamic environment. Knowledge of command structures and system component relationships for latest generation Network and Security infrastructure. Problem solving skills. Ability to analyse complex problems and determine solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 8 -10 years of experience in the telecommunications field in managing and deployment of mid to large enterprise networks. Experiencing with networking and associated protocols including TCP/UDP, DMVPN, OSPF, BGP, DNS, SNMP, and other internet associated protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS) Knowledge in multiple architectural domains and network design to include routing, switching, DataCenter and security. Good understanding of network infrastructure and network hardware along with good understanding on NSX/SDN administration. Knowledge in CISCO Switches (Cisco Catalyst), Firewall (Checkpoint, SonicWall, FortiGate), Transceiver, PROXY, Router, DNS, VPN, WAF and IPS etc Preferred technical and professional experience Knowledge of LAN, WAN and Data Centre network architectures, enterprise design and industry standards relevant to data communications / networking and computing. Knowledge of setting up SDN and VSX and supporting the same. Professional certification in CISSP, CCIE, CCNA, or CCNP are advantageous and possess SonicWALL Related Certification will be an added advantage

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10.0 - 15.0 years

35 - 40 Lacs

Bengaluru

Work from Office

This position is a hands-on Engineering Leader for new Network Surveillance Management technology that supports AT&T s leading-edge networks and services, such as network virtualization and 5G, which require extensive surveillance and cross-domain correlation across multiple services. Evaluate and introduce strategic technology to enable Service Assurance architectural goals and transformation goals. This position requires technical leadership, innovation, and deep subject matter expertise in Network Service Assurance. Will be responsible for leading software development, testing, deployment, and support of Network Service Assurance applications. Required work includes collaborating with system engineers, participating in scrum, development and testing code to meet requirements, troubleshoot issues, monitor performance, and optimize processes for continuous improvement and fixing security vulnerabilities. This role involves people management for up to 20 team members. Key Responsibilities : Team Leadership & Development: Mentoring, coaching, and developing individual team members. Setting clear expectations and providing regular feedback. Fostering a collaborative and inclusive team culture. Resolving conflicts and removing obstacles that impede team progress. Project Management & Delivery: Planning, organizing, and executing software development projects. Ensuring projects stay on time and within budget. Managing project scope, timelines, and resources. Tracking project progress and communicating updates to stakeholders. Technical Oversight & Quality: Providing technical, functional guidance and support to the team. Ensuring adherence to coding standards and best practices. Reviewing code and providing feedback to improve quality. Identifying and mitigating technical risks. Stakeholder Management: Collaborating with product managers, designers, and other stakeholders. Communicating project status, technical issues, and team performance to senior management. Recruiting & Onboarding: Participating in the hiring process to build a high-performing team. Onboarding new team members and ensuring they are equipped for success. Continuous Improvement: Staying abreast of industry trends and emerging technologies. Identifying opportunities for process improvement and innovation. Required Skills/Qualifications : Leadership Skills: Personnel and project management skills Strategic thinking Leadership, teambuilding, and mentoring skills Strong communication, interpersonal, and conflict resolution skills Critical thinking and problem-solving skills Data analytics skills and experience Attention to detail Flexible thinking, including the ability to pivot and try new approaches when faced with challenges Organizational, planning, and documentation skills Ability to explain complex information to non-technical management personnel and other stakeholders Ability to work on multiple projects in various stages simultaneously Technical/functional skills: Strong hand-on experience in Software Development using Java, python. Expertise with developing and deploying applications and Micro services to Public Cloud, preferably Azure. Looking for Telecom OSS knowledge preferrably Experience in Linux/Unix, shell scripting. Experience in Databases (SQL/NoSQL) like CASSANDRA, Postgres, MySQL and Snowflake. Knowledge in microservices Architecture and Design Patterns Knowledge of real-time data streaming and messaging solutions like Kafka, IEBUS Experience with tools like Maven, GIT, Jenkins, JFrog, Sonar and security scans (like Veracode) Knowledge of containerization and orchestration with Docker, Helm, and Kubernetes Experience in front-end development using Angular. Knowledgeable of key networking technologies such as 5G Core, RAN, Transport, IP Routing, Ethernet, and Access Wireline Networks. Data collection approaches through adoption of industry standard methods and open-source capabilities and dashboards through Grafana Experience with the TICK stack: Telegraf, InfluxDB, Chronograf and Kapacitor is a plus. Experience with the ELK stack: ElasticDB, Logstash, Kibana is a plus. Azure/AWS/Google Cloud certified Cloud developer/Cloud architecture Understanding of key protocols including HTTP, SNMP, DNS, SSH. Experience in all phases of Software Development Lifecycle including Requirements, Design and Architecture, Development, testing and Quality Assurance, Deployment and Release Management and Maintenance and Support. Any prior experience in a telecommunications industry setting is a plus. Overall Experience: 10+ years in relevant technologies. Flexible to work with overlapping hours with USA team. Location: IND:KA:Bengaluru / Innovator Building, Itpb, Whitefield Rd - Adm: Intl Tech Park, Innovator Bldg Job ID R-59821 Date posted 06/06/2025

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4.0 - 10.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About Marvell Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead. Your Team, Your Impact Marvell is a leading provider of innovative technologies, including high end Packet Processors running SONiC for Data Centers SONiC is an open source network operating system based on Linux that runs on switches from multiple vendors and ASICs. SONiC offers a full-suite of network functionality, like BGP and RDMA, that has been production-hardened in the data centers of some of the largest cloud-service providers. It offers teams the flexibility to create the network solutions they need while leveraging the collective strength of a large ecosystem and community. This Group is responsible for developing and qualifying SONiC based Platform for Marvell Packet Processors targeted for Data Center. What You Can Expect In this position, you will be responsible for design, implementation f Participate in all phases of development and support including architecture, requirements, design, coding, unit testing, benchmarking, and support. Work closely with the Hardware, Firmware, and internal test teams on resolving issues during unit and integration testing. Ensure that our solutions meet our OEM/ODM qualification criteria. Provide necessary support with customers using our solutions. Availability to coordinate with team members at different geographical locations. What We're Looking For Bachelors/Masters in CS/ECE/EE with 4 to 10 years of relevant work experience as Individual contributor (Technical leader/Architect) Extensive experience in handling complex data structures and algorithms in routing/switching software. Extensive technical depth in L2 and L3 Ethernet switching and routing protocols. Extensive experience in OS development experience in Switching/Routing ASIC Hands on experience on switch/router embedded system software development Experience architecting innovative, scalable Linux based Embedded products. Extensive experience in network programming languages such as C or equivalent. Extensive experience in Linux/Unix/FreeBSD/ network programming skills such as TCP/IP, socket programming Extensive experience in understanding requirements/architect/design of networking communications standard bodies like IEEE, IETF etc. Ability to deliver high quality features with extensive automation coverage, including experience applying test driven development methodology Demonstrated experience in developing multiple products from conception to shipping in Switching/Routing. Ability to communicate technical concepts to a wide range of audiences spanning executives to junior engineers Proven knowledge in SDLC of high complex and large software development – Waterfall, Agile, Extreme programming, or similar. Proven knowledge in Source version control of R&D internal and customer releases along with Continuous Integration methodologies. Working experience in L2 switching/forwarding areas such as LAG, VLAN, xSTP, LLDP, Link OAM, ARP, VxLAN, DC fabric switching, etc. Working experience in L3 unicast/multicast routing protocols such as RIP, OSPF, IGMP, BGP, ISIS, etc. Working experience in areas like ACL, QoS, Policers, TCAM, etc. Experience in chassis or pizza box-based switching/routing products. Working experience in UT framework such as google test or similar. Good experience in software repository tools GIT, SVN and Perforce Good experience in traffic testing tools IXIA, Wireshark, Scapy, Tcpdump or similar Hands-on experience in routing/switching abstraction interfaces like FPA, SAI or any OCP Hands-on experience with Network Operating system , SONiC or similar. Experience in handling Tier-1 customer requirements Datacenter or similar. Experience scripting languages such as Unix shell, Python, Perl or similar. Experience in management of high complex switching/routing lab infrastructure for Development activities. Experience in handling fault tolerant switch management areas such as High availability, DB persistency, Hitless software upgrade, In-Service software upgrade, etc Hands-on experience in L4 protocols such as TCP, UDP, etc Hands-on experience working with open source software Knowledge in Data center switches/network management areas – CLI, SNMP, Yang Models etc Additional Compensation And Benefit Elements With competitive compensation and great benefits, you will enjoy our workstyle within an environment of shared collaboration, transparency, and inclusivity. We’re dedicated to giving our people the tools and resources they need to succeed in doing work that matters, and to grow and develop with us. For additional information on what it’s like to work at Marvell, visit our Careers page. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Show more Show less

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1.0 - 2.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Join our Team About this opportunity: We are currently looking for a dedicated IT Infrastructure Engineer to ensure that our IT services are delivered as expected to all stakeholders and end users. This role is fundamental to the technical and process delivery of services within our IT Infrastructure Operations India portfolio. Empowered within Digital Infrastructure Operations, the successful candidate will be tasked with coordinating, communicating, and, when necessary, circumventing standard support processes to ensure the optimal approach to service restoration or risk mitigation. Purpose: To provide L1 support on Incidents resolutions and technical operations on wide area network technologies & Products such as Routers, Switches, Firewalls, proxies, load balancers, VPNs, Cloud, Windows & Linux servers, etc. Key Responsibilities: Utilize strong technical skills on L2 and L3 networking protocols to support network operations. Apply understanding of cloud platforms such as GCP, AWS, Azure, and IBM to enhance network performance and reliability. Implement ITIL incident, problem, and change management practices, adhering to defined service level agreements. Demonstrate flexibility in work approach and responsibilities, including participation in 24/7 rotational shifts. Investigate and resolve network faults, handling incidents (P1 through P4) within specified SLAs. Collaborate closely with external suppliers (e.g., BT, Verizon) to address ongoing issues effectively. Report network status to key stakeholders, ensuring transparency and timely communication. Exhibit self-starter qualities, capable of working with minimal supervision. Display self-motivation and the ability to multitask efficiently. Maintain a positive and cooperative attitude, even in stressful situations. Qualification: Certifications (Preferred but Not Mandatory): CCNA (Cisco Certified Network Associate) – Fundamental networking knowledge. General networking concepts. ITIL Foundation – Understanding IT service management processes. Technical Skills: Networking Basics: OSI Model, TCP/IP, VLANs, Subnetting, Palo Alto Firewalls, Routing & Switching. Monitoring Tools: Experience with tools like BMC Helix, Nagios. Incident Handling: Familiarity with ticketing systems like SMP, Remedy, or Jira. Basic Troubleshooting: Ability to perform ping, traceroute, telnet, SSH, SNMP checks for connectivity issues. Linux/Windows Basics: Understanding log analysis and CLI commands. Cloud & Virtualization (Optional): Exposure to AWS, Azure, or GCP can be beneficial. Soft Skills & Competencies: Strong analytical and problem-solving skills. Good communication skills (to interact with L2 teams, vendors, and stakeholders). Attention to detail for monitoring alerts and logs. Ability to work in shifts (24/7 operations). Incident documentation and escalation skills. Work Experience: Minimum 1-2 year experience, Network Monitoring or Technical Support roles. Key Differentiators Between Role Proficiencies (Optional): Primary Responsibilities: All Event management related tasks for all the IP Connectivity managed CIs by following support guidelines/ZLDs. L1 investigation based on alert occurrence & issues reported by end users Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us We are proud to announce Ericsson India is ranked 19th among all 50 countries and is once again officially Great Place to Work Certified™ in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. Primary country and city: India (IN) || Noida Req ID: 768006 Show more Show less

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4.0 - 7.0 years

1 - 5 Lacs

Mumbai

Work from Office

Ensure that updated Configuration Item information is always available to Customer in the Configuration Management database (CMDB) and EA Tool. Understanding Network topology and should be responsible for migrations/ deployments Required Hands on knowledge for ACI and leaf / spine architecture. Candidates must have good hands-on knowledge in routing protocols like BGP, EIGRP and OSPF. Candidate should have good knowledge of switching protocols. (VLAN, Port channel, VTP / STP and SNMP) Candidates should have hands-on knowledge with SolarWinds. Candidate should have hands on knowledge with Meraki Dashboard and Meraki switches. Track points of traffic congestion, latency, bottle necks, jitters etc. Hardware asset discovery, tracking and reporting (including firmware versions-N-1 and configuration details) Support multi-vendor Network appliances Maintain and update the operational documentation. Document any Customer-approved exceptions to Network standards and reference Architecture, Install, test, and certify operating system service packs, hot fixes, patches and/or Upgrades, Perform all performance tuning for Network devices, Manage and perform configuration planning for Network devices

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1.0 - 2.0 years

4 - 7 Lacs

Noida

On-site

Join our Team About this opportunity: We are currently looking for a dedicated IT Infrastructure Engineer to ensure that our IT services are delivered as expected to all stakeholders and end users. This role is fundamental to the technical and process delivery of services within our IT Infrastructure Operations India portfolio. Empowered within Digital Infrastructure Operations, the successful candidate will be tasked with coordinating, communicating, and, when necessary, circumventing standard support processes to ensure the optimal approach to service restoration or risk mitigation. Purpose: To provide L1 support on Incidents resolutions and technical operations on wide area network technologies & Products such as Routers, Switches, Firewalls, proxies, load balancers, VPNs, Cloud, Windows & Linux servers, etc. Key Responsibilities: Utilize strong technical skills on L2 and L3 networking protocols to support network operations. Apply understanding of cloud platforms such as GCP, AWS, Azure, and IBM to enhance network performance and reliability. Implement ITIL incident, problem, and change management practices, adhering to defined service level agreements. Demonstrate flexibility in work approach and responsibilities, including participation in 24/7 rotational shifts. Investigate and resolve network faults, handling incidents (P1 through P4) within specified SLAs. Collaborate closely with external suppliers (e.g., BT, Verizon) to address ongoing issues effectively. Report network status to key stakeholders, ensuring transparency and timely communication. Exhibit self-starter qualities, capable of working with minimal supervision. Display self-motivation and the ability to multitask efficiently. Maintain a positive and cooperative attitude, even in stressful situations. Qualification: Certifications (Preferred but Not Mandatory): CCNA (Cisco Certified Network Associate) – Fundamental networking knowledge. General networking concepts. ITIL Foundation – Understanding IT service management processes. Technical Skills: Networking Basics: OSI Model, TCP/IP, VLANs, Subnetting, Palo Alto Firewalls, Routing & Switching. Monitoring Tools: Experience with tools like BMC Helix, Nagios. Incident Handling: Familiarity with ticketing systems like SMP, Remedy, or Jira. Basic Troubleshooting: Ability to perform ping, traceroute, telnet, SSH, SNMP checks for connectivity issues. Linux/Windows Basics: Understanding log analysis and CLI commands. Cloud & Virtualization (Optional): Exposure to AWS, Azure, or GCP can be beneficial. Soft Skills & Competencies: Strong analytical and problem-solving skills. Good communication skills (to interact with L2 teams, vendors, and stakeholders). Attention to detail for monitoring alerts and logs. Ability to work in shifts (24/7 operations). Incident documentation and escalation skills. Work Experience: Minimum 1-2 year experience, Network Monitoring or Technical Support roles. Key Differentiators Between Role Proficiencies (Optional): Primary Responsibilities: All Event management related tasks for all the IP Connectivity managed CIs by following support guidelines/ZLDs. L1 investigation based on alert occurrence & issues reported by end users Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us We are proud to announce Ericsson India is ranked 19th among all 50 countries and is once again officially Great Place to Work Certified™ in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. Primary country and city: India (IN) || Noida Req ID: 768006

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4.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Bounteous x Accolite is a premier end-to-end digital transformation consultancy dedicated to partnering with ambitious brands to create digital solutions for today’s complex challenges and tomorrow’s opportunities. With uncompromising standards for technical and domain expertise, we deliver innovative and strategic solutions in Strategy, Analytics, Digital Engineering, Cloud, Data & AI, Experience Design, and Marketing. Our Co-Innovation methodology is a unique engagement model designed to align interests and accelerate value creation. Our clients worldwide benefit from the skills and expertise of over 4,000+ expert team members across the Americas, APAC, and EMEA. By partnering with leading technology providers, we craft transformative digital experiences that enhance customer engagement and drive business success. Information Security Responsibilities Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.) Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information Senior Network Administrator Maintaining and administering computer networks that are related computing environments including systems software, applications software, hardware, and configurations. Maintain, monitor, and analyses system components to make recommendations regarding network system security. Troubleshooting, diagnosing, and resolving hardware, firmware related to LAN/WAN Networks. Roles And Responsibilities Maximizes performance by troubleshooting network problems and outages and scheduling upgrades. Replacing faulty network hardware components when required. Protecting data, software, and hardware by coordinating, planning, and implementing network security measures. Performing VLAN, IP address, asset auditing and redundancy mock test. Perform technical analysis and design to execute, test, and rollout solutions. Collaborates with network architects/specialist and ISPs on network optimization. Vendor management related to procurement, maintenance, support, and replacement. Provide support to Team members who escalate network related issues up to the network administration group. Remote assistance to the global helpdesk team on basic network related issues. Preferred Qualifications Strong understanding of network infrastructure and network hardware. Strong knowledge of Ethernet standards 802.3, Wireless standards 802.11 and VLAN 802.1q , 802.1x ., 802.1p Strong knowledge of STP, LACP, EtherChannel. Strong knowledge of BGP, OSPF, EIGRP, route redistribution, PBR, PfR routing. Strong knowledge of Next Generation Firewalls and SASE Cloud Firewalls (Web/App Filtering, IDS/IPS, Sandbox, DLP, Zero Trust etc). Knowledge of redundancy protocols HSRP, VRRP, GLBP. Knowledge of RADIUS, SCEP, EAP-TLS, PEAP-MSCHAPv2. Knowledge of passive networks IO ports, cables, rack design. Ability to create accurate network diagrams and documentation for design and planning network communication systems. Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources. Working knowledge of web servers hosting, SSL, DNS, SNMP, TCP/IP & UDP. Working knowledge of Logging & Monitoring with NMS Tools Working knowledge of SSL VPN, Split Tunneling, IPSEC, Route and Policy based VPN. Knowledge of Linux shell, Windows power shell and/or Ansible scripts. Good analytical and problem-solving skills. Understanding of security implications of architecture decisions. 4-5 Years’ relevant experience in Cisco, Meraki, Fortinet, HPE Aruba, Zscaler network products. Certification in any of the above switching, routing, firewall network technologies. Willingness to work in cross time zones. We invite you to subscribe to our monthly and quarterly newsletters to stay up to date with the latest job openings as well as resources and tips for job seekers here . Research shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and intelligence, and possess a technical knack (even if you’re missing some of the above), we encourage you to apply. Bounteous is focused on promoting an inclusive environment and is proud to be an equal opportunity employer. We celebrate the different viewpoints and experiences our diverse group of team members bring to Bounteous. Bounteous does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. In addition, you have the opportunity to participate in several Team Member Networks, sometimes referred to as employee resource groups (ERGs), that host space with individuals with shared identities, interests, and passions. Our Team Member Networks celebrate communities of color, life as a working parent or caregiver, the 2SLGBTQIA+ community, wellbeing, and more. Regardless of your respective identity, there are various avenues we involve team members in the Bounteous community. Bounteous is willing to sponsor eligible candidates for employment visas. Apply for this job Bounteous x Accolite is proud to be an equal opportunity employer. Bounteous x Accolite does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status, or any other status protected under federal, state, or local law. Bounteous x Accolite is willing to sponsor eligible candidates for employment visas. Show more Show less

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7.0 - 11.0 years

13 - 17 Lacs

Noida

Work from Office

Experience designing and supporting Cisco enterprise networks. Solidunderstanding of network-based segmentation strategies and IoT designs Extensive experience with TCP/IP, VLANs, VLAN Trunking, ACLs, load balancing,QOS, PBR, WCCP, VPN, NAT, VoIP, IPSec, Multicast, DNS services, firewalls,SNMP, Netflow. Extensive experience with Network mirroring technologies SPAN,ERSPAN, RSPAN, TAP. Experience configuring network security policies onfirewalls and/or routers. Strong knowledge of network and securityarchitecture best practice Strong knowledge of enterprise switching androuting, and LAN/WAN technologies Experience with cisco DNA Center, CiscoPrime Advanced understanding of networking principles, subnetting and theOSI model Network Security ,Macro/Micro Segmentation. 1. Experience designing and supporting Cisco enterprise networks. 2. Solid understanding of network-based segmentation strategies and IoT designs 3. Extensive experience with TCP/IP, VLANs, VLAN Trunking, ACLs, load balancing, QOS, PBR, WCCP, VPN, NAT, VoIP, IPSec, Multicast, DNS services, firewalls, SNMP, Netflow. 4. Extensive experience with Network mirroring technologies SPAN, ERSPAN, RSPAN, TAP. 5. Experience configuring network security policies on firewalls and/or routers. 6. Strong knowledge of network and security architecture best practice 7. Strong knowledge of enterprise switching and routing, and LAN/WAN technologies 8. Experience with cisco DNA Center, Cisco Prime 9. Advanced understanding of networking principles, subnetting and the OSI model

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5.0 - 9.0 years

9 - 14 Lacs

Bengaluru

Work from Office

Compute, UCS Manager Administration RBAC - Delegate and control user accessprivileges according to the role Communication Service- Configure CIM XML,HTTP, HTTPS, SMASH CLP, SNMP, SSH, and Telnet to interface Organizations -policies, pools, and service profiles CIMC - Close the KVM, vMedia, and SOLsessions Backup and Restore - full state, all configuration, systemconfiguration, and logical configuration backup Virtualization (VMware, 5.Xand 6.X) Installing and Managing, Administration, performance fine tune (host,VM, virtual Appliance, vCenter) Virtual Network Configuration Administration Virtual Storageconfiguration Administration Backup recovery Wintel Administration Investigate, debug and solve windows Operating System Analyze and update theplatforms where needed to keep them secure and compliant with any relevantsecurity standards Wintel Administration. Compute, UCS Manager Administration RBAC - Delegate and control user access privileges according to the role Communication Service- Configure CIM XML, HTTP, HTTPS, SMASH CLP, SNMP, SSH, and Telnet to interface Organizations - policies, pools, and service profiles CIMC - Close the KVM, vMedia, and SOL sessions Backup and Restore - full state, all configuration, system configuration, and logical configuration backup. Virtualization (VMware, 5.X and 6.X) Installing and Managing, Administration, performance fine tune (host, VM, virtual Appliance, vCenter) Virtual Network Configuration Administration Virtual Storage configuration Administration Backup recovery Wintel Administration Investigate, debug and solve windows Operating System Analyze and update the platforms where needed to keep them secure and compliant with any relevant security standards

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4.0 - 7.0 years

11 - 15 Lacs

Bengaluru

Work from Office

Experience designing and supporting Cisco enterprise networks Solid understanding of network-based segmentation strategies and IoT designs Extensive experience with TCP/IP, VLANs, VLAN Trunking, ACLs, load balancing, QOS, PBR, WCCP, VPN, NAT, VoIP, IPSec, Multicast, DNS services, firewalls,SNMP, Netflow Extensive experience with Network mirroring technologies SPAN,ERSPAN, RSPAN, TAP Experience configuring network security policies onfirewalls and/or routers Strong knowledge of network and security architecture best practice Strong knowledge of enterprise switching and routing, and LAN/WANtechnologies Experience with cisco DNA Center, Cisco Prime Advanced understanding of networking principles, subnetting and the OSI model Able to understand multi-tier network environments (Core, Distribution, Access,)

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0 years

0 Lacs

Vadodara, Gujarat, India

Remote

Firewall Support (on Call Support) Location: Vadodara, India Office Shift Time: US Shift time Number of Position: 05 This Position Firewall support Level 1 provides excellent customer service for a fast-paced multitasking service desk environment that supports remote access internet VPN products, managed security and network services, Software as a Service Products (SaaS), with high first call resolution. Responsibilities Phone/Chat/Email Support Apply handling processes consistently. Log and track all communications received into the ticketing system. Establish a quality working relationship with a variety of customers. Follow defined standards to resolve a specific set of problems. Follow defined standards to collect and follow up on escalated issues. Escalate issues within the defined standards. 2. Level I Support Research and resolve caller inquiries by utilizing established procedures, user manuals, accessing on-line applications, or interacting with internal and external support groups. Troubleshoot and resolve hardware, software, and communications issues by interacting with application end users, application engineers, system engineers and hardware / software vendors. 3. Continuous Improvement Meet individual metrics for Level 1 Support Engineer Identify and suggest process improvements as they arise. Participate in departmental training activities including training programs in support of new technologies, procedures, and customer service enhancements. 4. Technical Skills Knowledge and experience with network protocols and concepts including SSH, FTP, ICMP, TCPIP (IPv4 & IPv6), Network Address Translation (NAT), SNMP, IPSec, GRE, QoS, and VLANs. Ability to interpret output from network traffic analysis tools such as Ethereal (Wireshark) Effective interpersonal and consulting skills to be used to align customer needs to tactical and strategic solutions. Hands-on experience with Meraki and Fortinet firewalls . Ability to effectively collaborate in a dynamic team environment. Firewall Implementation and Support Installing Managed Network Solutions including Fortinet firewalls. Making changes to firewalls in support of customer’s needs. Solving technical customer issues around firewalls, filtering, IP Networking, Routing, VPNs, and application connectivity. Respond to firewall/network issues on a rotating on-call basis. This will, depending on the situation, may require work outside the traditional work hours, including weekends and holidays, and will require carrying and responding to a cell phone or other contact device, as determined by management. Monitor performance, capacity, and availability of the firewalls on an ongoing basis. Recommend improvements in technologies and practices to increase these metrics. Maintain awareness of and familiarity with trends and new developments in technologies used in, or appropriate for use in, firewall support and operating infrastructure. Work with other technical staff to develop firewall architectures, technologies, and quality assurance policies and procedures. Deliver better than agreed customer SLAs. Firewall and VPN Management Perform incident, problem, and change management process for firewalls according to ITIL standards. Improve customer satisfaction metric, through stable transparent service Qualifications Provide excellent first line customer service. Respond to all chats, emails, and phone calls consistently. Enter all relevant data from customer contact channels into tracking system. Assist with troubleshooting and resolution of all tickets that can be processed from start to finish by level 1 as defined by management. Great interpersonal skills; superior customer service skills; excellent multi-channel communication skills. Works well under pressure with limited supervision while consistently displaying a professional demeanor. Ability to follow processes and escalate issues consistently. Resolve a variety of external technical requests including virtual private networks, protecting data integrity, and assisting the retail industry with the send/receive of proprietary data. Support the technical management team with call data analysis. Experienced in Windows operating systems. Familiar with TCP/IP and networking concepts. High level of ethics and integrity. Scheduling flexibility required. We are an Equal Opportunity Employer Show more Show less

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4.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion. Job Description The world is how we shape it. Responsibilities What will I be doing? Maintain, improve and extend different software components (Applications servers, controllers, executors, different types of connectors, transformation engines) written in Java (1.8) as part of sustaining activities (Customer/Support tickets); Troubleshooting/investigations within sustaining tickets. Strong focus on the product quality (unit and integration tests); Work closely with QA and support teams in different investigations that are both on functional side (QA) and code (DEV). Perform the audit of issues found by Security Tools Contribute to the strategic decisions on the new features and the technical choices (e.g. high availability, API’s, migration tools, security standards alignments); DevOPS activities: work with Maven, SVN, Jenkins in configuring the needed items for delivering a new version. Qualifications 4+ years of professional experience in software development IDE (Eclipse, Intellij IDEA) Development Tools (Maven) Java Standard (threading, streaming, socketing, RMI) Core Java/J2EE, Spring Boot Understanding of Web Services(REST) OOP and Design Patterns in Java Security Concepts (PKI, Certificates, SSL, S/Mime) Script Programming (shell) Experience with SQL (Oracle or MySQL or MS/SQL Server) Operating Systems: Unix, AIX, Windows. Modular systems (OSGi); Total Experience Expected: 02-04 years Qualifications Qualifications 4+ years of professional experience in software development IDE (Eclipse, Intellij IDEA) Development Tools (Maven) Java Standard (threading, streaming, socketing, RMI) Core Java/J2EE, Spring Boot Understanding of Web Services(REST) OOP and Design Patterns in Java Security Concepts (PKI, Certificates, SSL, S/Mime) Script Programming (shell) Experience with SQL (Oracle or MySQL or MS/SQL Server) Operating Systems: Unix, AIX, Windows. Modular systems (OSGi); Nice to have DevOPS knowledge: Jenkins, GIT/ SVN. XML Technologies (EDI, XML, XSD, JABX, XSLT) ; Docker & Docker container management (Docker Swarm , Kubernetes, etc); Messaging systems (JMS) SAP systems administration Network and Internet Standards (TCP/IP, FTP, SMTP, HTTP, SFTP, SNMP) Additional Information At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities. Show more Show less

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9.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Meet the Team Cisco’s Distributed Systems Engineering (DSE) team builds the foundational software that powers the world’s largest, most demanding data centers . The PI-Common team is at the core if this, as we build the routing protocols and infra, that are the heart of data centers. As AI/ML workloads explode and cloud-scale infrastructure becomes the norm, the industry is transforming—and Cisco is leading the way. Our NX-OS operating system, running on industry-leading Cisco Nexus switches , delivers the performance, programmability, and reliability needed for modern data center networks. At DSE, we combine open-source innovation, deep systems engineering, and hardware-software co-design to build platforms that scale globally and evolve rapidly. We’re looking for passionate engineers who thrive on solving complex problems, building distributed systems, and working hands-on with real-world infrastructure. Your Impact You’ll be part of a high-performing team driving innovation across Cisco’s data center portfolio , which includes Nexus 9000 series switches , NX-OS , and technologies like Routing Protocols, Routing Infra, Virtualization, VXLAN EVPN , segment routing , and telemetry . You’ll engage closely with senior engineers, architects, and open-source communities, influencing product direction and technical strategy. Minimum Qualifications B.E./B.Tech in Computer Science, ECE, or a related field 5–9 years of software development experience Strong proficiency in C programming in multi-threaded, embedded environments In-depth understanding of routing protocols such as OSPF, ISIS, and BGP Solid grasp of networking fundamentals (TCP/IP, multicast, switching, forwarding) Experience working with or developing for NX-OS or similar network operating systems Strong understanding of OS internals, IPC, memory management, and HA systems Familiarity with YANG, SNMP, or model-driven telemetry Experience in scripting with Python Strong problem-solving and debugging skills Excellent communication and collaboration skills Preferred Qualifications Exposure to data center protocols such as Routing, VXLAN, EVPN, or segment routing Exposure to open-source tools, network automation, or configuration frameworks Prior experience building infrastructure at scale Why Cisco At Cisco, we don’t just build products—we build the internet . Nearly every data packet in the world touches Cisco hardware or software. Our data center platforms serve as the backbone for hyperscalers, enterprises, and mission-critical services globally. We combine the stability of a global brand with a culture of innovation . You’ll work on meaningful technology, grow with the best minds in the industry, and help create the next wave of networking solutions— AI-ready, cloud-native, and highly programmable . We support individuality, diversity, and continuous learning. And yes, we give back—every Cisco employee gets dedicated days each year for community impact. Ready to engineer the future? Apply now and join the PI-Common team at Cisco DSE. Show more Show less

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5.0 years

0 Lacs

Ahmedabad, Gujarat, India

On-site

Position: Quality Assurance Engineer Location: Ahmedabad (On-site) Experience: 3–5 Years Key Responsibilities Perform manual and automation testing to ensure product quality Develop and maintain test cases, plans, and scripts Conduct functional, regression, integration, and performance testing Identify and track bugs using tools like JIRA or TestRail Collaborate with dev and product teams to align on requirements and fixes Work with CI/CD pipelines and contribute to automation testing Validate networking-related features and ensure ITIL/ITSM compliance Analyze logs, support root cause analysis, and suggest improvements What We’re Looking For Bachelor's/Master’s in Computer Science, Engineering, or related field 3+ years of QA experience, preferably in ITSM or networking products Strong understanding of manual testing, bug tracking, and agile processes Basic experience with APIs, SQL, and performance testing tools like JMeter Familiarity with tools like Selenium, Postman, Appium (a plus) Knowledge of networking protocols (TCP/IP, DNS, DHCP, VPNs, SNMP) Exposure to CI/CD pipelines and scripting in Python, Java, or JavaScript Show more Show less

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0.0 - 4.0 years

0 Lacs

Hyderabad, Telangana

Remote

Hyderabad, Telangana, India/ Indore, Madhya Pradesh, India/ Hyderabad, Telangana, India/ Indore, Madhya Pradesh, India Qualification : Skills: Candidates with experience in following o Linux / Windows Administrations / Docker / REST API o LAN technologies (Good to have) Candidates with certification will be preferred Hands on Experience in deployment and maintaining of product staging Infrastructure including o Desktops o Servers o Virtual Machines / SaaS (AWS Basic) Experience in DOS, Pearl, Python and Shell Scripting will be an advantage Experience in performance monitoring using SNMP, WMI, SysLogs Experience in using monitoring tools like Nagios Experience/Knowledge in ticketing tool for issue tracking, reporting. (Must Have) Excellent written, verbal communication and presentation skills Experience on Database : MySQL, MSSQL Strong organizational skills and ability to work independently. Experience of working with End Users will be advantage. Qualifications:  Job Title: Technical Support Engineer  Experience: 2-4 years  Location: Hyderabad / Indore  Education: BE / B. Tech (IT/Computers) / MCA Skills Required : Linux/Windows Administration/Docker/Rest API, LAN Technologies, Monitoring Tools like Nagios Role : About the Job: You will be serving as the first point of contact for customers looking for technical assistance over the phone or email (Via service Desk). You will be performing remote troubleshooting through diagnostic techniques, logs analysis and pertinent questions & finding the best solution based on the issue and details acquired from customer. You will work in Shift Structure with customers to resolve any first and second level product related issues reported. Interact with QA and Engineering team to co-ordinate issue resolution within the promised SLA to customer. Roles and Responsibilities: Walk the customer through the problem-solving process. Re-direct unresolved issues to the next level of support personnel. Record events and problems and their resolution in logs to create repository for troubleshooting reference. Use automation for deployments and system upgrades. Diagnose customer reported problems or configuration issues and recommend possible solutions within agreed SLAs Contribute in creation and reviews of user documentation, product requirements documents, and other functional specifications. Assist with knowledge-sharing initiatives. Product release, training and documentation for customer. Maintaining and keeping customer database updated. Experience : 2 to 4 years Job Reference Number : 10409

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0.0 - 6.0 years

0 Lacs

Indore, Madhya Pradesh

On-site

Indore, Madhya Pradesh, India Qualification : Deploying various Open-Source Network Security Solutions Integrate relevant components. Performance Optimization and Optimization of Rules set. Event driven process flow and actions – customization of IPC and enrichments. System Engineering for reliability and system performance improvement Research on new approaches and IP creation. Skills Required : IP Networks, Linux Internals, Scripting, LUA, Event Driven Scripting, YARA, SIGMA Role : Rich Experience in working on Network Security Products such as IDS / IPS, Next Generation Firewall, Experience of as product Development / Solution Engineering Experience in working on IP networking, IP networking Protocols, Computer System internals, IPCs. Good understanding and knowledge of TCP/IP networking: Including L2/L3/L4/L7 protocols (SIP, RTP, SMTP, HTTP, POP3, FTP, STP, VLAN, VTP, TCP/IP, BGP, OSPF, GTP, GRE,DHCP, DNS, FTP, HTTP/S and SNMP) Strong Understanding of PCAP, DPI (Deep Packet Inspection) Deployment and performance optimization of– Suricata / SNORT/ Zeek. Creating and adopting Rules for IDS/IPS, Experience in working large networks ~ 10G/100G/400G. Network Clustering, Parallel processing, Virtual Appliances, Working on Linux, Cloud Environment, Network Processing Cards (NICs), Parallel processing, Off-loading, Accelerations Qualifications Postgraduate in Com Sc. Engineering with specialization in IP Networking Programming Skills in C/C++, Python Operating Systems: Linux Experience: 4-6 years. Experience : 4 to 6 years Job Reference Number : 11592

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0.0 - 2.0 years

0 Lacs

Noida, Uttar Pradesh

On-site

Noida,Uttar Pradesh,India Job ID 768006 Join our Team About this opportunity: We are currently looking for a dedicated IT Infrastructure Engineer to ensure that our IT services are delivered as expected to all stakeholders and end users. This role is fundamental to the technical and process delivery of services within our IT Infrastructure Operations India portfolio. Empowered within Digital Infrastructure Operations, the successful candidate will be tasked with coordinating, communicating, and, when necessary, circumventing standard support processes to ensure the optimal approach to service restoration or risk mitigation. Purpose: To provide L1 support on Incidents resolutions and technical operations on wide area network technologies & Products such as Routers, Switches, Firewalls, proxies, load balancers, VPNs, Cloud, Windows & Linux servers, etc. Key Responsibilities: Utilize strong technical skills on L2 and L3 networking protocols to support network operations. Apply understanding of cloud platforms such as GCP, AWS, Azure, and IBM to enhance network performance and reliability. Implement ITIL incident, problem, and change management practices, adhering to defined service level agreements. Demonstrate flexibility in work approach and responsibilities, including participation in 24/7 rotational shifts. Investigate and resolve network faults, handling incidents (P1 through P4) within specified SLAs. Collaborate closely with external suppliers (e.g., BT, Verizon) to address ongoing issues effectively. Report network status to key stakeholders, ensuring transparency and timely communication. Exhibit self-starter qualities, capable of working with minimal supervision. Display self-motivation and the ability to multitask efficiently. Maintain a positive and cooperative attitude, even in stressful situations. Qualification: Certifications (Preferred but Not Mandatory): CCNA (Cisco Certified Network Associate) – Fundamental networking knowledge. General networking concepts. ITIL Foundation – Understanding IT service management processes. Technical Skills: Networking Basics: OSI Model, TCP/IP, VLANs, Subnetting, Palo Alto Firewalls, Routing & Switching. Monitoring Tools: Experience with tools like BMC Helix, Nagios. Incident Handling: Familiarity with ticketing systems like SMP, Remedy, or Jira. Basic Troubleshooting: Ability to perform ping, traceroute, telnet, SSH, SNMP checks for connectivity issues. Linux/Windows Basics: Understanding log analysis and CLI commands. Cloud & Virtualization (Optional): Exposure to AWS, Azure, or GCP can be beneficial. Soft Skills & Competencies: Strong analytical and problem-solving skills. Good communication skills (to interact with L2 teams, vendors, and stakeholders). Attention to detail for monitoring alerts and logs. Ability to work in shifts (24/7 operations). Incident documentation and escalation skills. Work Experience: Minimum 1-2 year experience, Network Monitoring or Technical Support roles. Key Differentiators Between Role Proficiencies (Optional): Primary Responsibilities: All Event management related tasks for all the IP Connectivity managed CIs by following support guidelines/ZLDs. L1 investigation based on alert occurrence & issues reported by end users Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?

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5.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description Summary Design, implement and validate the equipment control hardware and software for general industry automation systems and high current rectifier systems. Create and maintain Design documentation throughout the project lifecycle. Provide Technical interface to the customer and suppliers. Liaise with cross functional team, Sales, Project, Commissioning and Service teams. Job Description Essential Responsibilities 5 to 6 years of experience to carry out the engineering and software development for industry systems (like metals, mining, test bench), electrolyser applications, high current rectifier control systems. Be part of a multi-disciplined project team, control system development and Validation for different domain projects. Establish and maintain contract design documentation. Improve the efficiency of the engineering process, through development and use of standard engineering solutions for projects. Manage change using the engineering change control system. Liaise with other company, customers, suppliers, and sub-contractors in order to support the Project execution. Provide Technical advice and assistance to sales and tendering teams. Adapt Project specific system controls for general industry automation system and high current rectifier application. Comply with all company and customer health and safety regulations. Qualifications/Requirements Masters /bachelor’s degree or equivalent in Electrical/Electronics/Instrumentation engineering Minimum 5 Year hands on experience in automation systems for Industries and high current rectifier controls. Autonomous hands-on experience in Beckhoff & Rockwell automation products (PLCs, I/O etc.,) for multiple applications. Good knowledge in automation architectures, hardware engineering, I/O selection, component selection etc., Good Programming knowledge in FBD, Ladder in any industrial PLC (especially in Beckhoff and Rockwell systems), HMI system – TwinCAT, Studio 5000. Good knowledge in redundancy in PLC and SCADA systems. Good knowledge in different industrial networks, managed and unmanaged switch settings, virtual networking, ring networking and hands on experience in implementing in Projects. Expertise in various communication protocols like Profibus, Profinet, TCP/IP, EtherCAT, Modbus (TCP), IEC61850, SNMP, etc., Good experience in various field instruments of high current / large DC systems and their interfaces + signal processing Good experience in DC measurement system, current transformers. Good experience in current and voltage regulation in rectifier control systems. Proficient in understanding of electrical schematics, SLD and it’s symbols. Capable of working as part of a multi-disciplined international team Ability to multi-task on a variety of projects to strict time scales Excellent communication skills and report writing skills. Good interpersonal and organisational skills. Willing to travel within India and overseas for short term/Long-term working at customer sites/Regional units. Work may include extended hours of working during the weekends/holidays during critical times. Desired Characteristics Basic knowledge and experience in power electronics components, thyristor, IGBT, diode, Transformers, protection relays, Isolators etc., SCADA/HMI (Rockwell Factory Talk, PcVue, Intouch etc.,) Systems for any Process Industries Expertise in control system hardware engineering Knowledge in Drives Engineering Basic knowledge in power system components and substation equipment Experience of system integration working on multi-discipline projects Working in a multi-disciplined international team with good personal organisation skills. Ability to multi-task on a variety of projects to strict time scales. Excellent communication and report writing skills. France /German Language skills Additional Information Relocation Assistance Provided: No Show more Show less

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2.0 years

6 Lacs

Thiruvananthapuram

On-site

Years of experience : 2 Years+ Work Location: Trivandrum Responsibilities: : Creating and developing Automation programs Researching, creating, testing, and documenting IoT solutions Providing solutions to issues related to the connection of networks and platforms Analyzing user needs and working as service designers Designing platform solutions that are cloud-compatible and work with IoT applications Design and develop IoT applications and solutions for connected devices Requirements and skills: In-depth understanding of python programming Experience with micro python Knowledge on SNMP, TCP/IP Understanding of MQTT protocol Proficient knowledge of IoT sensors Knowledge on esp32, esp8266 and Jetson boards Experience with custom-build firmware Well-versed with multiple programming languages such as Embedded-C, Embedded C++, JavaScript and Python Firm understanding of IoT architecture Work and collaborate well with others Strong communication skills Strong analytical and problem-solving skills. Job Type: Full-time Pay: From ₹600,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Trivandrum, Kerala: Reliably commute or planning to relocate before starting work (Preferred) Experience: Esp32: 1 year (Preferred) esp8266: 1 year (Preferred) Work Location: In person

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0 years

0 Lacs

Bengaluru East, Karnataka, India

On-site

Strong skills in C, Linux & core product/feature development skills with networking domain: Switching/Routing/Networking protocols development experience such as for e.g. OSPF/BGP/DOCSIS/DHCP/SNMP/DOCSIS etc. A day in the life of an Infoscion Strong skills in C, Linux & core product/feature development skills with networking domain: Switching/Routing/Networking protocols development experience such as for e.g. OSPF/BGP/DOCSIS/DHCP/SNMP/DOCSIS etc. Domain : Networking (wireline / wireless) with Product development experience must Expertise of Communication Network and Protocols such as DOCSIS, LTE or TCP/IP or DHCP or SNMP DOCSIS is highly preferred. Self-motivated software development lead to define, design, implement, and test embedded software for communication network elements. In-Depth Debugging and Troubleshooting for System, Functional and Non-Functional issues, Identify root-cause and guide team to fix them Show more Show less

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