1372 Snmp Jobs - Page 35

Join us as a Domain Architect in the Autonomous Network domain and be a part of our success journey! In this role, youll have an opportunity to shape innovative solutions and make a real impact. As an advisor, youll work closely with stakeholders to address their unique needs and translate them into practical, high-value solutions. With a focus on industry best practices and architectural excellence, you'll help customers achieve their business goals with confidence, while growing your expertise in a dynamic, forward-thinking environment. Join us and be a part of something extraordinary! You have: Bachelors degree in engineering/technology or equivalent with 10+ years of hands-on experience in autonomous networks driving large programs, and should have worked as an Architect/Designer for at least 5 years. Experience in at least one or two domains like Orchestration/fulfillment/Flowone/CDPA/CDFF/NoRC; Assurance/NAC; InventoryUIV, Discovery and Reconciliation domain; SSO/Security product suites/NIAM; Analytics Hands-on experience in Java, Expect scripting, Python, Kubernetes, Microservices, Databases, XML, XSLT, Data Parsing, SNMP, REST, SOAP, CORBA, LDAP, JMS, and FTP. Exposure to Oracle, Postgres, MongoDB, MariaDB, Neo4J, containerization, orchestration tools, agile methodologies It would be nice if you also had: Understanding of 5G Slicing, 5G SA/NSA network, IP/MPLS, Optics, IMS, VoLTE, NFV/SDN, Fixed network Independent, disruptive thinking with a results-oriented mindset and strong communication skills. Ability to work in a fast-paced global environment with cross-cultural teams and customers. Develop a Requirement Definition Document (RDD), High-Level Design (HLD), and Low-Level Design (LLD). Stay updated on customer architecture within the dedicated technical area and regional requirements. Apply solution architecture standards, processes, and principles. Define and develop the full scope of solutions, working across different teams and organizations to create effective outcomes. Work effectively in diverse environments, leveraging best practices and industry knowledge to enhance products and services. Serve as an advisor and mentor to team members, guiding projects and tasks. Lead projects with manageable risks and resource requirements or oversee small teams, managing day-to-day operations, resource allocation, and workload distribution. Act as a key troubleshooter and subject matter expert on the Autonomous product portfolio, including fulfillment, assurance, inventory, security, and analytics.

Join our dynamic Network Services Platform (NSP) team as a Technical Lead, where youll collaborate with designers and product managers to enhance the Nokia Network Management platform for carrier-grade IP networks, with a strong focus on quality. In this role, youll drive test automation using frameworks like Robot, Selenium, and Cypress, while expanding your expertise in network technologies such as IP/MPLS, GNMI, and NETCONF/YANG. Youll work alongside skilled engineers, solving complex challenges and contributing to cutting-edge solutions. Be part of a culture that fosters collaboration, innovation, and continuous growth. You have: Degree in Computer Science Engineering or equivalent with 3 to 5 years of relevant experience. Hands-on experience with Python and JavaScript. Working experience with automation frameworks like Selenium, Cypress, or Robot. Knowledge of Linux, Docker/Kubernetes. Experience in EMS/NMS products. Knowledge of Network Management protocols like SNMP, GNMI, NETCONF/YANG, and other networking technologies like IP/MPLS. It would be nice if you also had: Strong interpersonal, written, and verbal communication skills. Ability to work both independently and collaboratively within a team. Create and execute test plans for functional and system testing. Review test plans, test procedures, and infrastructure for adequacy and correctness. Develop and maintain automated test scripts using JavaScript/Python, ensuring comprehensive test coverage and reliability. Integrate automation into the regression infrastructure. Enhance test strategies with real-world customer deployment scenarios. Collaborate with the product documentation team to create and maintain customer documentation.

As a Senior Technical Specialist in Nokias Network Automation team, you will leverage your expertise in IP network management and protocols like SNMP, NetConf, and gNMI to develop and test carrier-grade automation solutions, collaborate with passionate professionals on high-impact projects, and contribute to shaping the future of network management in a flexible, innovative environment. You have: Degree in Computer Engineering, Computer Science, or related field with 8-10 years of work experience. Experience in testing design, writing test cases, raising defects, verifying fixes, patches & enhancements. Strong in test automation; including GUI automation (Selenium, JavaScript, html5, Mocha) and script development (shell/PERL/python) Experience in technologies like K8S, ELK, Prometheus, Kafka, Docker and databases like Postgres DB Knowledge of network management (EMS/NMS) concepts and basic protocols like SNMP, Netconf/Restconf, GNMI etc. It would be nice if you also had: Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams. In-depth Understanding of IP Networking (Routing & Switching) is must. Work with cross-functional agile teams in designing and developing innovative solutions to solve complex problems. Collaborate closely with product managers and stakeholders to refine technical requirements. Develop and maintain solid automation pipelines for cross functional use cases Work on developing simulations at network scale. Drive innovation by exploring new ideas, tools, and methodologies to enhance team performance and project outcomes. Contribute to challenging projects that push the boundaries of technology, working alongside some of the industrys brightest engineers.

In this role, you will play a key role in shaping innovative solutions for customers, acting as their trusted advisor in autonomous network domains like Orchestration/fulfillment/Flowone/CDPA/CDFF/NoRC; Assurance/NAC; InventoryUIV, Discovery and Reconciliation; SSO/Security product suites/NIAM; Analytics. You'll work closely with stakeholders to understand their unique needs and translate them into practical, high-impact solutions. If you have a flair for crafting smart, customer-focused solutions, this role is for you ! You'll design and deliver end-to-end architectures using Nokias cutting-edge portfolio (and beyond) to help customers achieve their goals with confidence and long-term technical integrity. You have: Bachelors degree in engineering/technology or equivalent with 10+ years of hands-on experience in autonomous networks driving large programs, and should have worked as an Architect/Designer for at least 5 years. Experience in at least one or two domains like Orchestration/fulfillment/Flowone/CDPA/CDFF/NoRC; Assurance/NAC; InventoryUIV, Discovery and Reconciliation; SSO/Security product suites/NIAM; Analytics. Hands-on experience in Java, expect scripting, Python, Kubernetes, Microservices, Databases, XML, XSLT, Data Parsing, SNMP, REST, SOAP, CORBA, LDAP, JMS, and FTP. Exposure to Oracle, Postgres, MongoDB, MariaDB, Neo4J, containerization, orchestration tools, and agile methodologies. It would be nice if you also had: Understanding of 5G Slicing, 5G SA/NSA network, IP/MPLS, Optics, IMS, VoLTE, NFV/SDN, Fixed network. Been a independent, disruptive thinker with a results-oriented mindset and strong communication skills. Ability to work in a fast-paced global environment in collaboration with cross-cultural teams and customers. Develop a Requirement Definition Document (RDD), High-Level Design (HLD), and Low-Level Design (LLD). Stay updated on customer architecture within the dedicated technical area and regional requirements. Apply solution architecture standards, processes, and principles. Define and develop the full scope of solutions, collaborating across teams and organizations to create effective outcomes. Work effectively in diverse environments, leveraging best practices and industry knowledge to enhance products and services. Serve as a trusted advisor and mentor to team members, providing guidance on projects and tasks. Drive projects with manageable risks and resource requirements or oversee small teams, managing day-to-day operations, resource allocation, and workload distribution. Act as a key troubleshooter and subject matter expert on the Autonomous product portfolio, including fulfillment, assurance, inventory, security, and analytics.

As a Datacom Protocol Engineer, this role focuses on the development and testing of software for advanced access networks, specifically within the Nokia Lightspan product family. It involves designing and implementing new features for the Lightspan products. You have: Graduate or Postgraduate in Engineering stream with 8+ years of experience in L2 & L2+ protocol development, including Ethernet, VLAN, QoS, and ARP. Advanced programming skills in C or C++, with expertise in Object-Oriented Programming (OOP) and the design and development of complex software systems. Any combination of L2 & L2+ protocols => Layer 2 Forwarding, Switching, VLAN, xSTP, LLDP, IGMP, ARP, 802.1x, QoS, DHCP, PPPoE, ERPS, CFM, EFM-OAM, ANCP, Radius and LACP. Experience with products like xDSL, GPON, and IPDSLAM, aligning well with the product line will be added advantage. Experience in recruitment analysis, architecture and design. It would be nice if you also had: Understanding of network configuration protocols like NetConf and YANG. Troubleshooting and analytical skills to address complex issues in both software and, minimizing product downtime. A commitment to maintaining high-quality standards across all stages of the product lifecycle, which is central to my approach to software development. Apply expertise in IP-based networks and Layer 2/Layer 2+ protocols to develop software for the Lightspan family, ensuring it meets required standards. Leverage customer feedback to continually refine and enhance product features, ensuring robustness in live deployments. Collaborate closely with R&D, product management, and customer support to ensure a seamless development process and timely delivery of features. Design both manual and automated tests to improve test coverage and accelerate bug resolution, driving quality improvements. Deepen expertise in L2 & L2+ protocols such as Ethernet, VLAN, QoS, IGMP, and stay updated with emerging network technologies. Mentor and guide junior team members, gaining leadership experience and overseeing projects with limited risks. Enhance troubleshooting skills by diagnosing and resolving complex hardware and software issues across customer environments. Continue to innovate and enhance the products software architecture and development processes, learning new tools and methods to improve efficiency.

As a Technical Specialist in Nokias Network Automation team, you will leverage your expertise in IP network management and protocols like SNMP, NetConf, and gNMI to develop and test carrier-grade automation solutions, collaborate with passionate professionals on high-impact projects, and contribute to shaping the future of network management in a flexible, innovative environment. You have: Degree in Computer Engineering, Computer Science or related field with 4-6 years of work experience Experience in testing design, writing test cases, raising defects, verifying fixes, patches & enhancements. Strong in test automation; including GUI automation (Selenium, javascript, html5, Mocha) and script development (shell/PERL/python) Experience in technologies like K8S, ELK, Prometheus, Kafka, Docker and databases like Postgres DB Knowledge of network management concepts and basic protocols like SNMP, Netconf/Restconf, GNMI etc. Understanding of Basic IP Networking (Routing & Switching) is must. It would be nice if you also had: Knowledge of Network Technologies like Internal Protocol(IP)/Multi Protocol Label Switching(MPLS). Experience of designing systems for high scale and performance. Work with cross-functional agile teams in designing and developing innovative solutions to solve complex problems. Collaborate closely with product managers and stakeholders to refine technical requirements. Develop and maintain solid automation pipelines for cross functional use cases Work on developing simulations at network scale. Drive innovation by exploring new ideas, tools, and methodologies to enhance team performance and project outcomes. Contribute to challenging projects that push the boundaries of technology, working alongside some of the industrys brightest engineers.

As Technical Care Specialist acting as a key interface with R&D, youll lead issue resolution, provide expert analysis, and ensure timely case management. Your role includes mentoring, creating technical documentation, supporting early product phases, and driving root cause analysis. You'll play a vital role in maintaining service quality, enabling seamless customer operations, and contributing to continuous product improvement. You have: Bachelor Degree with 8-12 years of experience. Provide Tier 2 and Tier 3 post-sales technical support for NMS products like WS-NOC, 1353 NM, 1354 RM, OMS, and NFM-T. Troubleshoot and replicate customer issues in lab environments, ensuring timely updates. Handle assistance requests independently, meeting strict resolution and restoration KPIs. Act as a liaison with 3rd/4th level support and development teams for escalated issues and create technical documentation, including RCAs, knowledge base articles, FAQs, and MoPs. It would be nice if you also had: Proficient in Unix/Linux systems with CLI, and experienced in Docker and Kubernetes. Strong understanding of Optical Networking (SDH, DWDM, OTN) and IP routing. Skilled in troubleshooting Java applications, ReST APIs, SNMP, and NETCONF protocols. Familiar with databases like MySQL, Oracle, and Hadoop and scripting knowledge in Shell, Perl, and Python is an added advantage. Delivers advanced troubleshooting using system tracing, debug, and protocol analysis. Identifies, reproduces, and escalates complex defects to R&D for resolution. Leads technical issue resolution during upgrades, audits, and network changes. Mentors and trains junior team members, sharing technical knowledge and best practices. Ensures SLA compliance for escalated cases and drives root cause analysis (RCA). Supports early product phases, including trials and pilot deployments. Creates and reviews technical documentation and knowledge articles. Collaborates with customers, R&D, and vendors to resolve critical and complex issues

Network Engineering Advisor SD WAN Implementation:Design/Manage SD-wan LAN Operations insightProtocolsExperience in L2/L3protocols NOC Builddesigning, SOP preparations, Documentation. leading the Team and monitoring NOC Operations, troubleshooting network systems, Tools like SNMP tools, WindRiver. Experience in cisco switches and CPE devices Knowledge on firewall to understand the network security.

As an senior developer you will – Influence the technical direction for client’s systems and solutions. Collaborate with other developers and product managers to identify the right technical solutions that achieve Customer’s goals Continuously broaden and deepen your skill set to solve new technical challenges Provide Fanatical Support for our production system by fixing bugs and triaging alerts Write clean, maintainable code using engineering best practices Must have skills: 7+ years of professional experience in C# and .NET development. Responsibilities: Migrate Job Engine plugins and supporting libraries to .NET Standard 2.0 or .NET 8 in dependency order. Ensure libraries shared by other .NET Framework services target .NET Standard 2.0 for compatibility. Address compatibility issues with third-party NuGet packages by upgrading versions or identifying functionally equivalent alternatives. Participate in SDLC: Follow documented best practices for security, coding style guides, pull requests, documentation. Collaborate with engineering team to perform unit and integration testing for migrated libraries. Technical Skills: Strong proficiency in C# and.NET Framework. Experience in migrating applications from .NET Framework to .NET Standard 2.0 or .NET 8. Familiarity with Windows Communication Foundation (WCF) and gRPC (desired). Additional Skills: Proven experience with plugin-based architectures and device polling protocols such as SNMP or WMI. Excellent problem-solving skills and ability to work independently and as part of a team. Strong communication skills to provide detailed progress updates and collaborate effectively. Good to have skills: Experience being part of a team that practices CI/CD automation Should be capable to maintain existing customers product or create and new products Soft skills Good communication skills - both verbal and written. Creative problem solver, will own issues until full resolution Effective with time management and expectation management (for deliverables) Good team player who is keen to share knowledge as well as to listen and learn from others Willingness to learn and a quick learner. Demonstrated passion for independent learning and knowledge sharing Educational Requirements

Job Description As a Technical Architect, you will design and develop cutting-edge solutions using Java/J2EE, Microservices, Kubernetes, Elastic Search, React, and SDN technologies. You will contribute to the product architecture, rapidly prototype designs, and work closely with a distributed team to ensure high-quality engineering and performance. How You Will Contribute And What You Will Learn Contribute to product architecture by quickly prototyping and validating design approaches to align with evolving product requirements. Design and develop solutions using advanced technologies such as Java/J2EE, Microservices, Kubernetes, and SDN. Mentor and coach a distributed engineering team to ensure high performance, quality, and efficient design practices. Collaborate closely with various teams to translate requirements into technical solutions and refine the development process. Contribute to test design, test bed setup, execution, and reporting, ensuring product quality through various software testing methodologies. Gain hands-on experience working in a cloud-based, CI/CD, and DevOps environment, optimizing the development lifecycle. Leverage experience with broadband solutions (DSL/PON) and networking protocols like SNMP and Netconf to build efficient and scalable systems. Key Skills And Experience You have: Bachelor’s or Master’s degree in Computer Science or related field with 12+ years of relevant experience in Java/J2EE. Experience testing cloud-based solutions and understanding of Unix, Java, and J2EE concepts. Deep knowledge of fixed broadband (DSL/PON) products. L2/L3 networking knowledge with hands-on experience in SNMP/Netconf protocols. Experience in design patterns, understanding architecture, and coding. It would be nice if you also had: Knowledge of OSGi, Microservices, Kubernetes, and SDN/NFV. About Us Come create the technology that helps the world act together Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work What we offer Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered. Nokia is committed to inclusion and is an equal opportunity employer Nokia has received the following recognitions for its commitment to inclusion & equality: One of the World’s Most Ethical Companies by Ethisphere Gender-Equality Index by Bloomberg Workplace Pride Global Benchmark At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect. Join us and be part of a company where you will feel included and empowered to succeed. About The Team The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

We are seeking a highly experienced Senior Embedded Software Engineer to lead the development of our Linux-based ARM industrial gateways. You will be responsible for designing, implementing, and optimizing complex embedded software, focusing on performance, reliability, and security. This role requires a deep understanding of embedded Linux, C++ development, industrial protocols, and hardware-software integration. You will also be instrumental in driving our CI/CD initiatives and ensuring the quality and efficiency of our software development lifecycle. Responsibilities : Embedded Software Development : - Design and develop robust embedded C++ software for ARM-based industrial gateways. - Develop and maintain Linux-based systems using Yocto Project. - Implement multithreaded applications and utilize design patterns for maintainability and scalability. - Develop CLI/SSH-based diagnostic commands for system health monitoring and troubleshooting. Industrial Protocol Integration : - Implement and integrate industrial communication protocols such as CAN, Modbus RTU, Modbus TCP/IP, and SNMP. Peripheral Driver Development : - Develop and implement drivers for embedded peripherals such as I2C, SPI, and UART. System Architecture and Integration: - Design and implement embedded systems architecture, ensuring seamless hardware-software interaction and low-level system integration. CI/CD and Agile Development: - Implement and maintain CI/CD pipelines using tools like Jenkins, GitLab CI, and GitHub Actions. - Participate in agile development processes, including sprint planning, code reviews, and testing. Linux Application Development: - Develop applications for ported SBCs (e.g., Raspberry Pi, BeagleBone, NXP i.MX). - Integrate web servers and RESTful APIs for remote management. Debugging and Testing: - Utilize debugging tools (GDB, JTAG, serial debugging) and command-line services for testing and troubleshooting. - Develop and implement testing strategies for embedded systems. HMI Development (Desired) : - Design and implement HMIs (graphical user interfaces, touchscreens) using frameworks like TouchGFX, Qt, or LVGL for Embedded. Qualifications: - Bachelor's or Master's degree in Electrical Engineering, Computer Engineering, or a related field. - 9-11 years of experience in embedded software development. - Strong proficiency in Embedded C++ programming. - Extensive experience with ARM-based microcontrollers and Linux-based systems (Yocto preferred). - Proven experience with multithreading, IPC, and design patterns. - Hands-on experience with industrial protocols (CAN, Modbus RTU, Modbus TCP/IP, SNMP). - Strong understanding of embedded systems architecture and low-level system integration. - Experience with CI/CD pipelines and agile development methodologies. - Proficient in using debugging tools (GDB, JTAG, serial debugging). - Experience with baremetal programming. - Experience with webserver and RESTful API integration. Sl.No Check List 1 Specify the total number of years spent in the following: 1. Embedded C 2. Embedded C++ development Microcontrollers, RTOS, and Linux-based platforms. Please mention specific controller families you've worked with (e.g., STM32, PIC, Infineon). Note: Excluding testing, documentation, and management tasks. 2 How many years of experience do you have in: 1. Embedded C/C++ programming with RTOS (e.g., FreeRTOS, Zephyr) 2. Linux-based systems (e.g., Yocto, Ubuntu for embedded)? 3 Have you worked with low-level BareMetal programming (e.g., memory management, I/O configuration, setting up interrupts, timers)? Specify your experience in bare metal development or working with peripherals directly. 4 Do you have experience with multithreading (e.g., thread synchronization, mutexes, condition variables) and IPC (e.g., message queues, semaphores, shared memory)? Provide examples of projects where you've used these techniques, especially in RTOS or Linux. 5 Please list the peripherals you have worked with (e.g., UART, SPI, I2C, ADC, RS485, CAN). 6 Industrial Protocol Experience - Modbus RTU, MODBUS TCP/IP. Please say "Yes" if ONLY you have hands on Implementation knowledge. Mention the Years. 7 Have you developed or integrated a web server or worked with RESTful APIs for remote management or data exchange in embedded systems? Please mention any cloud services (e.g., AWS, Azure) or communication protocols (e.g., HTTP/HTTPS) you've worked with. 8 Do you have experience with Linux application development on ported SBCs (e.g., Raspberry Pi, BeagleBone, NXP i.MX)? Please describe your experience in developing applications for Linux-based embedded systems. 9 Have you designed or worked with HMIs (graphical user interfaces, touchscreens) in embedded systems? Describe the frameworks or libraries you've used (e.g., TouchGFX, Qt, LVGL for Embedded), and how you integrated them into your embedded projects. 10 Do you have experience with debugging tools (e.g., GDB, JTAG, serial debugging) and command-line services for testing and troubleshooting embedded systems? How do you approach debugging, testing, and continuous integration in embedded environments?

We are seeking an experienced Cisco ACI Engineer to implement, configure, and support Cisco Application Centric Infrastructure (ACI) environment. This role requires deep knowledge of ACI architecture, network operations, and data center technologies. The ideal candidate will have deep technical knowledge of Cisco ACI, strong troubleshooting skills, and hands-on experience with complex data center transformation projects. INTERNAL Key Responsibilities:  Lead or support migrations from traditional L2/L3 data center networks to Cisco ACI using an application-centric approach.  Perform application dependency mapping and define ACI constructs such as tenants, application profiles, EPGs, and contracts.  Translate existing firewall rules, VLANs, and routing policies into ACI policy models.  Deploy, configure, and troubleshoot ACI components including APIC, Nexus 9000 series switches, leaf/spine fabrics, and fabric access policies.  Collaborate with application teams to ensure accurate mapping of workloads and security policies.  Integrate ACI with virtualization environments (e.g., VMware vCenter, ESXi).  Monitor and troubleshoot ACI fabric issues, using tools like APIC GUI/CLI, SNMP, and Syslog.  Conduct detailed cutover planning, testing, and rollback strategies for ACI migrations.  Integrate ACI with virtual environments (VMware, Hyper-V), firewalls, and load balancers.  Document technical designs, migration plans, and operational procedures.  Train operations staff and provide post-migration support to ensure environment stability. Required Qualifications:  Bachelor’s degree in computer science, Network Engineering, or related field (or equivalent experience).  8+ years of experience in enterprise networking and 4+ years with Cisco ACI deployments.  Strong understanding of data center networking, including VXLAN, routing protocols BGP, OSPF, multicast, and Layer 2/3 technologies.  Experience with Cisco Nexus switches (especially Nexus 9000 series), APIC CLI/GUI, and troubleshooting ACI fabric issues.  Strong understanding of ACI policy-driven networking, including bridge domains, contracts, L3Outs, and service graphs.  Understanding of hybrid cloud networking and micro-segmentation concepts.  Experience in ACI Migrations from Network-centric to application-centric migration in Cisco ACI.  Demonstrated experience in application-centric ACI migrations, including dependency mapping and policy translation.  Experience in analyzing existing network-centric environments, mapping applications to ACI constructs (tenants, EPGs, contracts), and executing migrations with minimal disruption.  Strong troubleshooting and diagnostic skills. Preferred Skills: INTERNAL  Hands-on experience with ACI Multi-Pod or Multi-Site environments.  Knowledge of network automation (Python, Ansible) and ACI REST APIs.  Experience with tools like Cisco NDP, MSO, or third-party app mapping solutions (e.g., Tetration, Algosec).  Cisco certifications such as CCNP Data Center, Cisco ACI Field Engineer Specialist, or DevNet Professional.

Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Work with clients to understand their IT operations requirements and recommend ITOM solutions that meet their business needs. Design, configure, and customize ServiceNow ITOM modules, including Discovery, Event Management, Service Mapping, and Configuration Management. Develop and maintain ServiceNow workflows, business rules, client scripts, UI pages, UI actions, and other ServiceNow customization features as needed. Collaborate with other IT teams to ensure the smooth integration of ServiceNow ITOM with other systems and applications. Provide ongoing support and maintenance for ServiceNow ITOM solutions. Document technical specifications, processes, and procedures for ServiceNow ITOM solutions. Serve as primary technical point-of-contact ServiceNow ITOM for business users and internal teams Define technical solutions for architecture and design that are aligned with business problems and ServiceNow ITOM/ Automation/ CMDB implementation best practices Maintain expert knowledge of the ServiceNow ITOM / CMDB Products; Discovery, Service Mapping, Event Management, HLA, AIOps, Orchestration, Integration Hub, Cloud Management, including ServiceNow Common Service Data Model, CSDM. Co-lead requirements gathering workshops with internal business stakeholders to provide technical guidance, and assist with capturing all necessary business, functional and technical requirements necessary to design and implement the solution Collaborate with internal business stakeholders to write/estimate stories Oversee developers’ work, and own overall quality and delivery of development Capable of executing hands-on development for stories that cannot be delegated Responsible for sprint demos internally, delivery of additional development artifacts and documentation, and knowledge transfer activities as required Work collaboratively with ServiceNow team and business stakeholders to monitor for scope creep and resolve critical path technical issues and challenges Provide mentorship to developers and platform engineers on technical design standards and best practices. Required Knowledge of ServiceNow CMDB Architecture 5+ years working on the ServiceNow platform preferably in global implementation projects Working knowledge of IT Operations Management and CMDB Processes (Event Management, Discovery Service Mapping, CMDB/CSDM, AIOps, Cloud Management, Orchestration) Strong knowledge of JavaScript, HTML, CSS, and other web development technologies. Experience with WMI, SSH, SNMP, PowerShell, REST, SOAP, and JavaScript Experience integrating with tools to federate data into the CMDB Expert in IT Asset Management Lifecycle processes (including hardware and software) Good interpersonal skills, including collaboration, communication, relationship building, and negotiation Intermediate Windows and Unix administration skills Expert in IT Asset Management process & operational delivery Familiarity with network concepts (routers, switches, firewalls, NAT, load balancing) and storage. Familiarity with the following concepts: XML, JSON/script language, database. Ability to discuss credentials, install a product, troubleshoot permission issues, discuss and trouble shoot network connectivity with network engineers Familiar with Cloud environment like AWS, Azure etc. Ability to work independently and as part of a team. Excellent problem-solving, analytical, and communication skills. ServiceNow Certified Implementation Specialist Event Management ServiceNow Certified Implementation Specialist Service Mapping ServiceNow Certified Implementation Specialist Discovery. ServiceNow Certified Implementation Specialist Cloud Provisioning and Governance. Up-to date knowledge of ServiceNow Versions, product features, its release & end of life details. Scripting capabilities such as JavaScript, jelly, SQL Acquaintance with Web and Application Servers, Load Balancers, Databases, Cloud (AWS, Azure etc.) and Virtualization (WebSphere, MQ, IIS, Apache, VMware)

Company Description BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for its customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India. We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities. Learn more at betsol.com Job Description NOC Engineer This is a full-time NOC Engineer role. The NOC Engineer will be responsible for monitoring and maintaining network systems and servers, identifying and troubleshooting issues. You would be working closely with the Incident Management, IT teams and 3rd party service providers to ensure the availability of all systems & applications to our internal users & external members. Skills and Responsibilities: Supporting NOC operations for continuous monitoring of Global IT Infrastructure (24x7) and services. Understanding on Cisco Routers and Switches, for gather diagnostics and do initial troubleshooting Expertise in troubleshooting Interface and routing issues Understanding of GobalProtect Operations, ability to gather and analyze user logs and troubleshooting Understanding of Palo Alto Operations, ability to check routing and firewall rules, ability to analyze traffic logs Ability to log into Windows Servers, gather diagnostic's and do initial troubleshooting Ability to do basic DNS troubleshooting Ability to work on issues with Windows/Linux servers Ability to aid IT Teams as or when needed and work closely with the vendors. Comfortable in working 24X7 environment. Comfortable in working in rotational shifts. Understanding of Active Directory. Monitor all the Consoles and Ensure every Alerts is picked for investigation. Immediate response to alerts generated from the monitoring tools. Basic Understanding of Monitoring Tools like SolarWinds/PingDom/Datadog/CloudWatch etc. Basic Understanding on AWS Cloud and how are they monitored using AWS CloudWatch. Basic Understanding of polling methods like SNMP/ICMP/WMI/Agents etc. Understanding of IT Infrastructure to be able to effectively escalate issues to the right team/individual Understanding of Jira Service Management for ticketing of alerts. Ability to multitask and handle multiple alerts Ability to contextualize alerts and identify criticality of alerts Excellent verbal and written skills Ability to Collaborate across departments and work as part of a team. Average experience of 5 years Good To have Knowledge on Configuring, Monitoring and tracking Alerts generated by different Monitoring Systems (Solarwinds, Pingdom, AppDynamics, Datadog). Operational knowledge of Confluence for knowledge base and articles(Atlassian – Jira). Knowledge on observability Tools and their concepts. Knowledge of Application Performance Monitoring (APM). Working Knowledge on any of the Observability Tool (like Datadog).

Exp - 8 - 10 yrs cbr- 190K location - Bangalore/ Pune/ Coimbatore ServiceNow Platform Developer The candidate will be responsible for designing, deploying, and managing ServiceNow applications development and solutions that meet both current and anticipated requirements. Responsibilities: 5+ years of experience and expertise in ServiceNow development and applications/ modules ITSM and ITOM Experienced in ServiceNow Event Management module Integration of Different Monitoring sources through Connector Instances based and API based Deep understanding of domain concepts like SNMP Traps, servers, databases etc., for Integration understanding Event Field MappingCreation, modification and customization Event Rules and Alert Management rulesCreation, modification and customization Subflow and flow designer development and customization Alert Co-relation rulesCreation, modification and customization Reg-ex creation and customization Experience in Service Operations WorkspaceEnable, customize using UI builder and for List views and access Dashboards and ReportsCreation, modification and customization Event Management properties and their importance Creation of Business Rules including script for custom solutions Java script expert knowledge inline to ServiceNow functions, tables Collaborate with Business Functional team members to write/estimate stories Hands-on development experience in ServiceNow Platform Can handle sprint demos, delivery of additional development artifacts and documentation, and knowledge transfer activities as required Assist in identifying and implementing key business KPI metrics Develop, document, implement, and maintain ServiceNow governance processes, procedures, and policies Create and maintain design, SOP, training related documentation Design, develop, and deploy new ServiceNow functionalities Identify, investigate and resolve ServiceNow issues Experience with scripting in the ServiceNow platform using JSBusiness Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc. Excellent interpersonal skills, customer centric attitude, and situational awareness Experience with SDLC processes implementing in a variety of project methodologieswaterfall, iterative, SAFe, Agile/Scrum Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: ServiceNow - Event Management. Experience5-8 Years.

Exp - 11 - 15 yrs Band C1 CBR - 240K Location - Bangalore/ Pune/Coimbatore ServiceNow Architect The candidate will be responsible as a Solution Architect for designing, deploying, and managing ServiceNow applications development and solutions that meet both current and anticipated requirements. Responsibilities: 11+ years of experience in ServiceNow ITSM, ITOM modules. Planning, Designing & Implementation ServiceNow Event Management solution which includes Integration, Configuration along with Service Operations Workflow Enable the module inline to number of licenses required, understanding on license Integration of Different Monitoring sources through Connector Instances based and API based Deep understanding of domain concepts like SNMP Traps, servers, databases etc., for Integration understanding Event Field MappingCreation, modification and customization Event Rules and Alert Management rulesCreation, modification and customization Subflow and flow designer development and customization Alert Co-relation rulesCreation, modification and customization Reg-ex creation and customization Understanding of Java scripts Experience in Service Operations WorkspaceEnable, customize using UI builder and for List views and access Dashboards and ReportsCreation, modification and customization Event Management properties and their importance MID server Installation for Event Management capabilities Understanding of Metric Intelligence and Health Log analytics Able to create Remediation solutions using flows and external API/script calls Create/update detailed documentation of all products including but not limited to design documentation, technical operations, support documentation, and release notes. Ensure all work adheres to standard work, policies, and best practices for development and platform maintenance. Collaborate with Enterprise Architecture teams to ensure enterprise design decisions align with ServiceNow best-practices Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: ServiceNow - Event Management. Experience8-10 Years.

India Hyderabad / Aruba Wireless Rate :- 140k/m JD Wireless Engineer Working experience on Wireless controller/access points - Design, installation, configuration, upgrades and operations ( Preferably Aruba) . Conduct/supervise site wireless surveys and RF interference assessments to optimize wireless coverage and performance. Troubleshoot and resolve wireless network issues, including connectivity, performance and security issues. Collaborate with cross-functional teams to integrate wireless solutions with existing infrastructure . Industry certifications such as CCNP Wireless, CWNP or equivalent preferred. Proficiency in network protocols and standards including TCP/IP, DHCP,DNS,VRRP,SNMP, STP/RSTP, VLANS, Routing protocols(ISIS/OSPF/BGP). Excellent Communication skills. Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Aruba Wireless Admin. Experience5-8 Years.

Location :- India Hyderabad / rate :- up to 60K Experience:- 5 to 8 years JD Network Engineer 5-10 years of Working experience on Routers and Switches - Design, installation, configuration, upgrades and operations . Troubleshoot and resolve Network issues, including connectivity, performance and security issues. Collaborate with cross-functional teams to integrate Network Devices with existing infrastructure. Industry certifications such as CCNA/CCNP or equivalent preferred. Proficiency in network protocols and standards including TCP/IP, DHCP,DNS,VRRP,SNMP, STP/RSTP, VLANS, Routing protocols(ISIS/OSPF/BGP). Excellent Communication skills. Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco Routing and Switching. Experience5-8 Years.

Mandatory - Routing , switching , sdwan , Wireless experience and CCNP certified Location HYD only Exp - 10+ year rates including mark up - 150 K - 160 K Sr Network Engineer Position Bachelors degree in technology or any other bachelors degree ~10 years of Enterprise / Telecom Network infrastructure relevant experience. Detailed, oriented with excellent communication skills (written & oral) particularly the ability to communicate with staff who aren't technically trained. Presentation skills, quick learner, self-initiated, team player, open to work in shifts to support and monitor the Global Network Infrastructure. Excellent interpersonal skills needed to work with various levels of technical staff members. Strong analytical and problem-solving skills with demonstrated ability to execute against deadlines. Work with internal customers in managing requests/changes/incidents for your areas of work. Work with global teams to provide support and complete IT projects. Manage and prioritize multiple tasks. Ability to manage timelines and meet tight deadlines. Self-motivated, constructive and positive attitude. Possess good understanding of infrastructure management processes; knowledge on ITIL framework. Skills: Knowledge on network troubleshooting for Large Data Centers, Large WAN/Network environment. Good knowledge and experience on Routing, Switching, Wireless, load balancers, WAN optimizers, DNS, DHCP, VXLAN, VPN. Good knowledge on automation / scripting and ability to automate repetitive tasks. Expert level knowledge in at least one of the cloud technologies (Azure, GCP, AWS). Knowledge in working with SDWAN products (SilverPeak). Up-to-date knowledge and understanding of your employer's business and industry needs, as well as the technical demands. Expert level Knowledge/experience on network device administration (Cisco, Aruba, HPE, F5 LTM/GTM, Riverbed, Aruba Wireless, Fiber optic skills, MPLS/WAN/LAN management) Expert level knowledge in working with various routing protocols such as BGP, OSPF. Hand-On experience working with a large Infoblox and Aruba ClearPass deployment. Expert level knowledge with various protocols such as VRRP, HSRP, STP, LACP, SNMP. Recognize the importance of customer focus and/or of serving the needs of the end user. Productivity ToolsWord, Excel, PowerPoint & Visio. Certifications CCNP Certification would be an added advantage. Responsibilities 24x7 Remote Network Monitoring & Management. Own the networking issues connecting and supporting the corporate and shared network environment. Drive critical issue resolution/Break-Fix for P1/P2 issues. Coordinate and work with the external vendors for various operational issues and projects. Provide hardware support & maintenance for all networking components. Manage existing and new networking solutions, including monitoring the network stability and uptime. Handle various projects related to site expansion, Hardware Refresh, Technology refresh as required. Handle escalated issues from L1/L2 team and provide timely resolution. Responding and documenting outages and circuits down through incident reporting. Identify corrective actions for critical incidents and drive them to closure to ensure stability through Problem management process. Interact with various internal users in evaluating the needs and building a right solution to meet the requirements. Documentation and change control. Mentor junior team members and provide guidance in various change tasks. Monitor event logs and services to be proactive in identifying potential issues. Attend scheduled network change calls impacting the network availability. Shift Handover and Shift Updates. Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Network Data Admin. Experience5-8 Years.

Use and knowledge of Cisco / Fortinet (routers, switches, Firewall, wireless, load balancers cable testing equipment. Expertise in the design, analysis, optimization, and operation of LAN/WAN, wireless and security devices. Packet capturing and interpretation. Solid analytical and logical troubleshooting skills. SNMP for Network Management. NetFlow for baseline and troubleshooting communications. Follow procedures and guidelines to install, patch, configure, customize, troubleshoot, upgrade, integrate, and maintain infrastructure technology. Identifying and implementing ways to prevent problems and future proofing the technologies. Ability to guide future decisions to ensure Network services continue to meet the needs of customers. Maintain disaster recovery documentation. Hands-on experience in some of or all following areas: Data Center Technologies, QoS, VoIP SSL VPN/IPsec VPN, Wireless technologies, Load balancers, Cisco Nexus, SAN Connectivity. Good experience on site-to-site VPN, remote VPN, data protection, URL filtering, NAT, QOS, IPSEC. Experience with performance monitoring tools. Joe Redwine Joe brings almost 25 years of experience building innovative higher education technology services companies. He is a retired USAF officer providing leadership in the areas of space, intelligence, and flight operations. Joe is a collaborative leader known for his passion for building teams focused on customer needs. He previously served as VP of Client Experience at CampusWorks and COO of Dynamic Campus.

Required Skills Technology | Infrastructure Monitoring Tool - SolarWinds Technology | Infrastructure Monitoring Tool - SCOM Domain | IT in Banking | Customer Support Behavioral | Aptitude | Communication Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | SCP Key Responsibilities: - Should be familiar with tool administration, design, configuration, developing Dashboards, automation and managing daily operations. - Monitoring Tool Deployment, Administration, Configuration and Troubleshooting - Assist with the design of system architecture for new or existing complex computer systems. - Integration of 3rd party element managers with APIs (application programming interfaces) - Assist with the design of subsystems and integration of the total system. - Identify, analyze, and resolve program support deficiencies. - Develop and recommend corrective actions. - Maintaining and Configuring Rules Fand Managing Alerts etc. - Performance tuning of application and finding automation methods - Assist with trade studies, to determine system (hardware, software, architecture) improvements. - Develop high-quality technical documentation, including user guides, test plans, and contract deliverable items. - Able to install, configure and administer SolarWinds components, including Network Performance Monitor (NPM), NCM (Network Configuration Manager) and NTA (Network Traffic Analyzer) - Should have expertise in SolarWinds tool implementation, migration, and administration on (NPM, NCM (Network Configuration Manager), NTA, WPM (Web Performance Monitor), VNQM (VoIP and Network Quality Manager) SAAS (Software as a Service) Product - Experience configuring monitors using SNMP, SSH (Secure Shell), WinRM (Windows Remote Management), WMI (Windows Management Instrumentation), JMX and other technologies. - Experience configuring collection of Syslog messages from various devices and storing and forwarding as required by local policies. - Provide expertise to define, monitor, and report on SLAs (service level agreements) - Provide expertise to detect and verify performance issues and determine the scope of the performance issue - Experience in developing and creating of dashboards - Ability to provide consultation for new projects, functionalities

Description & Requirements Job Description Introduction: A Career at HARMAN Digital Transformation Solutions (DTS) We re a global, multi-disciplinary team that s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound. Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson, and Revel Unite your passion for audio innovation with high-tech product development Create pitch-perfect, cutting-edge technology that elevates the listening experience About the Role The person will be responsible for the end-to-end technical support for Network security. What You Will Do Expert-level technical support for network security products. Handling customer technical escalations. Troubleshooting, diagnosing, and resolving technical customer issues. Recreating, tracking, and verifying software defects in the field or under lab conditions reported by customers. Authoring technical knowledge base articles for other technical support personnel and/or customers and partners. What You Need to Be Successful Advanced Networking Skills - Detailed understanding of the protocols surrounding IP service provider networks. Strong network security skills required. Networking skills should include: a. TCP/IP fundamentals b. IP subnetting and supernetting and hierarchical routing principles c. Routing protocol operation (BGP) d. Routing policies at BGP peering points e. VPNs and the associated tunneling technologies (GRE/IP. L2TP, MPLS, etc.) f. Hands-on configuration and operational knowledge of Cisco and Juniper routers g. Hands-on Understanding and knowledge of Netflow, SNMP Security skills - DDOS, IPS, IDS, Threat detection and mitigation Operating systems - Basic to Intermediate knowledge of Linux Database: Basic to Intermediate knowledge of database - postgres, sqlite Good to have: Scripting - shell and/or high level languages (Python, Perl, Php) Bonus Points if You Have Bachelor s degree required. Customer focused candidate, strong attention to detail, ability to establish and maintain strong working relationships with key internal and customer personnel to work effectively. Outstanding customer service and advanced written and verbal communications skills. What Makes You Eligible Work Mode: Hybrid Work location: Bangalore. What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement Be Brilliant employee recognition and rewards program An inclusive and diverse work environment that fosters and encourages professional and personal development You Belong Here About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you re ready to innovate and do work that makes a lasting impact, join our talent community today ! HARMAN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training, and competitive compensation. ( www.harman.com ) Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an @harman.com email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in @harman.com about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com.

About the Job: A managed service CyberArk engineer plays a key role in the daily operations of the system, ensuring it s running efficiently and that requests via ticketing systems are completed with SLAs. The candidate requires hands-on experience with CyberArk Privileged Access Solution and managing its business as usual type tasks The role frequently involves investigating and resolving technical problems, so demonstrated troubleshooting skills are required, along with effective organization skills, the ability to multi-task, and efficient time-management skills. Responsibilities: Responsible for implementing part or all the technical solution to the client, in accordance with an agreed technical design. Occasionally responsible for providing a detailed technical design for enterprise solutions. Understands a broad spectrum of Privileged Access Management technology to provide part or all detailed technical design which meets customer requirements. Develop maintainable, scalable, and secure source code that meets business requirements and team standards. Able to communicate and present complex issues with assurance and confidence. Demonstrates the use of consulting skills including questioning, listening, ideas development, permission, and rapport, and influencing. Able to discuss (within own area of expertise) requirements with a customer, and to challenge and clarify when appropriate. From the requirements, able to develop a high-level design or plan, and then estimate the amount of effort required to deliver. Able to advise the engagement owner about the risks associated with this work package. Requirements: Minimum 2 to 5 years administration experience in working on large, complex CyberArk environments Experience on working with PCloud environment & Standalone/High-Availability - cluster environment for CyberArk Core PAS modules. Experience with onboarding different platform accounts such as Windows, Unix, Databases (Oracle, Sybase, MSSQL, MySQL), Web applications (AWS/Azure), Network/Security Devices, etc. Knowledge on integrating CyberArk solution with HSM, LDAP, SIEM, SNMP, ticketing system and multi- factor authentication etc. Knowledge on custom PSM Connectors/CPM Plugins (with AutoIT/Shell Scripting) and good knowledge on auto-detection configuration and usage of Discovery Scanning tools. Experience on AAM (CP and CCP). Knowledge upgrading CyberArk version and managing patch/upgrade/security fix strategy. Knowledge in DR Drill activities, Backup, Reporting etc. Knowledge in Vault OS/Infra patching and connector management. Perform health check monitoring on all the CyberArk servers to ensure consistent availability of system to end users. Experience/Knowledge troubleshooting CyberArk Core PAS (Vault, PVWA, CPM, PSM, PSMP), AAM, HTML5 gateway & Remote Access (Alero). In-depth Knowledge of ITIL processes like Incident Management, Problem Management, Configuration Management and Change Management processes. Advanced trouble shooting skills and identifying the severity of the issue, ability to resolve issues quickly to account/customer satisfaction and conduct RCA. Documentation of technical configuration Provide operational support on a 24x7/8X5 rotation basis. Provides production support and participates in on-call rotation. CyberArk Defender/Sentry is mandatory. Add-on: CDE-PAM/CDE-CPC. Add-on (Key Values) Knowledge/Experience on CyberArk EPM & WPM. Knowledge in Remote Access (Alero), HTML5GW, Identity, Conjur etc. Knowledge in integrating Conjur with various DevOps tools like Jenkins, Ansible, Kubernetes, OpenShift, Gitlab, and Terraform.

Network Engineer Location : Vadodara (Work from Office) Shift Hours : US Shift About VikingCloud VikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to make informed, predictive, and cost-effective risk mitigation decisions - faster. Powered by the Asgard Platform- , the industry's largest repository of anonymized cybersecurity and compliance event data, we continuously monitor and analyze over 6+ billion online events every day. VikingCloud is the one-stop partner trusted by 4+ million customers to provide the predictive intelligence and competitive edge they need to stay one step ahead of cybersecurity and compliance disruptions to their business. Our 1,000 dedicated cybersecurity and compliance expert advisors understand that it's not just about technology. It's about transacting business and delivering an exceptional customer experience every day, without fail. That's the measurable value we deliver. And that's what we call, Business Uninterrupted. This Position Network Engineer (L2 Support) with 3 to 5 years of experience that has strong firewall, IP Networking and VPN skills. Candidates will be part of the VIKING CLOUD Engineering team completing customer implementations and providing ongoing customer support. They will need experience with Meraki and Fortinet firewalls (required) and other major firewalls including Ubiquiti , Checkpoint, Juniper, Cisco (preferred), and good customer relationship skills. Responsibilities Firewall Implementation and Support Installing VIKING CLOUD Managed Network Solutions including Fortinet firewalls. Making changes to VIKING CLOUD firewalls in support of customers’ needs. Solving technical customer issues in firewalls, filtering, IP Networking, Routing, VPNs and application connectivity. Respond to firewall/network issues on a rotating on-call basis. This will, depending on the situation, may require work outside the traditional work hours, including weekends and holidays, and will require carrying and responding to a cell phone or other contact device, as determined by management. Monitor performance, capacity, and availability of the firewalls on an ongoing basis. Recommend improvements in technologies and practices to increase these metrics. Maintain awareness of and familiarity with trends and new developments in technologies used in, or appropriate for use in, firewall support and operating infrastructure. Work with other technical staff to develop firewall architectures, technologies, and quality assurance policies and procedures. Deliver better than agreed customer SLAs. Firewall and VPN Management Perform incident, problem and change management process for firewalls according to ITIL standards. Improve customer satisfaction metric, through stable transparent service. Continuous Improvement: ü Assist in training and development of internal resources ü Create relevant documentation for new issues ü Assist in the development, approval and maintenance of knowledge base articles Qualifications 3-7 years’ experience in Information Technology with specific knowledge in IT firewall, IP Networking and VPN. Hands-on experience with Meraki and Fortinet firewalls will Level 2 or Level 3 Support. Knowledge and experience with network protocols and concepts including: SSH, FTP, ICMP, TCPIP (IPv4 & IPv6), Network Address Translation (NAT), SNMP, IPSec, GRE, QoS, and VLANs. Ability to interpret output from network traffic analysis tools such as Ethereal (Wireshark) Effective interpersonal and consulting skills to be used to align customer needs to tactical and strategic solutions. Ability to effectively collaborate in a dynamic team environment. Strong written and verbal communication skills necessary for clear client communication, definition of scope, project deliverables, appropriate system documentation and client communication. Documentation (Excel & Vision) Must have professional demeanor and ability to prioritize and work in a fast-paced environment. Bachelor’s Degree in related fields

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform. A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support. Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success. Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers. Qualifications Qualifications and technical skills that will lead to success: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. Qualification & Experience Must have bachelor’s degree in Computer Science or related field (or equivalent degree and experience) 2+ years providing customer facing technical support (Web based products or e-commerce preferred) Candidates will lesser experience will be considered for appropriate roles. In order to be successful in this role, we need someone who has: Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and Powershell. Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies. Remote administration via SSH, SNMP, WMI, PowerShell Understanding of SNMP traps and MIBs/OIDs Ability to understand and modify XML, JSON, Regular Expressions (RegEx) Familiarity with AWS, Azure, VMWare, Amazon EC2 including appropriate template types (ARM templates, CFT) Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST Experience with troubleshooting tools such as Wireshark, Traceroute Solid understanding of object-oriented programming skills (Java strongly preferred) Good understanding of database concepts. A fundamental understanding of ITOM, CMDB and ITIL business process Strong troubleshooting/root cause isolation skills Demonstrated creative problem-solving approach and strong analytical skills Must be proficient with analyzing log files and standard debugging concept. Experience providing web development support is highly desirable. Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management. Excellent communication skills (verbal and written). Preferred Skills (Great To Have) Previous experience working with the ServiceNow platform (Asset Management, Orchestration, Discovery, Mid Server, BSM Map & Service Mapping) Understanding of JavaScript. Familiarity with Eclipse IDE. Previous experience in software development(or) software consulting. Experience supporting and troubleshooting e-commerce applications with catalog, shopping cart, merchandising and payment handling is highly desirable. Experience providing SaaS support is desirable. Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate! Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.