89 Snagit Jobs - Page 2

Job Summary PO03854 Backfill 939007 - Nelson Vazquez Technical documentation tools Wiki Confluence Writing skills Responsibilities As a Technical Writer Associate at Cognizant TriZetto you will be responsible for writing and editing documentation to help customers understand and effectively use Cognizant TriZetto products. The documentation encompases wiki topics help topics and videos as well as traditional documents.

Greetings from Encora Innovation Labs!(Encora)! We are seeking a skilled Technical Writer / Senior Technical Writer to join our team. The ideal candidate will have hands-on experience in responsible for writing and editing product related documentation. Work closely with the Development and QA teams to design, develop, and verify the documentation. Please find the below detailed job description and the company profile for your better understanding. Position: Technical Writer / Senior Technical Writer Experience: 7-12 years Job Location: Chennai / Bangalore/ Pune / Hyderabad Position Type: Full time Qualification: Any graduate Job Summary: Responsible for writing and editing product related documentation. Work closely with the Development and QA teams to design, develop, and verify the documentation. Skills Required: Excellent written and verbal English language skills Proficiency in Oxygen, Madcap flare, and graphic tools such as Visio and SnagIT Experience of writing API docs, especially Java and Javascript Very technical with some development experience preferred Familiarity with Integration domain, tools preferred Familiarity with video creation tools like Camtasia or Captivate would be desirable Should be a quick learner, self-driven, independent, and highly motivated Should be well organized, meticulous, and detail-oriented Ability to work in a deadline-driven environment with a strong emphasis on quality Ability to quickly grasp complex technical concepts and make them easily understandable in text Good analytical and multi-tasking skills Should be able to adapt to changing requirements and handle deadlines Roles and Responsibilities: Respond to queries and ask right questions Write and update existing or new product manuals Work with Development, Quality Assurance, and other cross-functional teams to ensure technical accuracy in the manuals Demonstrate excellent communication skills working with horizontal teams Read and analyze functional specifications or other technical documents to interpret overall functionality and product intricacies Work extensively on the product to gain an understanding of the technical details Mentor and guide team members for tools, processes, or product Help test new tools, technologies, and processes Maintain and update templates and internal process documents Handle multiple products and manuals simultaneously; should be able to manage time and tasks effectively Work independently through all stages of the Document Development Life Cycle (DDLC) Contribute to the user interface design and content Communication: Facilitates team and stakeholder meetings effectively Holds regular status meetings / scrum meeting Resolves and/or escalates issues in a timely fashion Understands how to communicate difficult/sensitive information tactfully Astute cross-cultural awareness and experience in working with international teams (especially US) You should be speaking to us if; You are looking for a career that challenges you to bring your knowledge and expertise to bear for designing implementing and running a world class IT organization You like a job that brings a great deal of autonomy and decision-making latitude You like working in an environment that is young, innovative and well established You like to work in an organization that takes decisions quickly, is non-hierarchical and where you can make an impact Why Encora Innovation Labs? Are you are looking for a career that challenges you to bring your knowledge and expertise to bear for designing implementing and running a world class IT organization? Encora Innovation Labs is a world class SaaS technology Product Engineering company and focused on transformational outcomes for leading-edge tech companies. Encora Partners with fast growing tech companies who are driving innovation and growth within their industries. Who We Are: Encora is devoted to making the world a better place for clients, for our communities and for our people. What We Do: We drive transformational outcomes for clients through our agile methods, micro-industry vertical expertise, and extraordinary people. We provide hi-tech, differentiated services in next-gen software engineering solutions including Big Data, Analytics, Machine Learning, IoT, Embedded, Mobile, AWS/Azure Cloud, UI/UX, and Test Automation to some of the leading technology companies in the world. Encora specializes in Data Governance, Digital Transformation, and Disruptive Technologies, helping clients to capitalize on their potential efficiencies. Encora has been an instrumental partner in the digital transformation journey of clients across a broad spectrum of industries: Health Tech, Fin Tech, Hi-Tech, Security, Digital Payments, Education Publication, Travel, Real Estate, Supply Chain and Logistics and Emerging Technologies. Encora has successfully developed and delivered more than 2,000 products over the last few years and has led the transformation of a number of Digital Enterprises. Encora has over 25 offices and innovation centers in 20+ countries worldwide. Our international network ensures that clients receive seamless access to the complete range of our services and expert knowledge and skills of professionals globally. Encora global delivery centers and offices in the United States, Costa Rica, Mexico, United Kingdom, India, Malaysia, Singapore, Indonesia, Hong Kong, Philippines, Mauritius, and the Cayman Islands. Encora is Certified Great Place to Work in India. Please visit us at Website: encora.com LinkedIn: EncoraInc Facebook: @EncoraInc Instagram: @EncoraInc Regards , Ravisankar P Talent Acquisition +91-9994599336 encora.com

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Deliver No. Performance Parameter Measure 1. Technical Writing Project process adherence tasks allocated, checklists, quality standards First Time Right (FTR) On-time release of the document (rework within time) Error free work/ Number of reviews Client feedback Mandatory Skills: Technical Writing. Experience5-8 Years.

Freespace is looking for a Senior Technical Writer to produce high-quality documentation that contributes to the overall success of our products. We are looking for a seasoned Technical Writer who can set up the Document charter, work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use. You should have excellent knowledge of the B2B SaaS product documentation requirements and tools with all its artifacts and techniques. You ll also need the ability to coordinate people and projects with your mind set on deliverables. If you re a strong communicator, a capable leader and you re invested in IOT-SaaS Product documentation, we d like to meet you. Objectives of the role Work with product team to create documentation of the hardware and software for the customers. This includes both user-facing documentation, such as product overview, user manuals, customer facing troubleshooting guides, implementation guides etc AND technical specifications for hardware, such as Product Information, Specifications, Installation procedures, support documentation etc. Having a strong understanding of the products being documented to explain complex concepts in simple language. Also play a role in editing and proofreading the existing or new documentation that other members of the product teams have created. Conducting user testing, to ensure that documentation is suitable for the end-user. The goal is to produce high-quality documentation that meets the needs of its intended audience. Role & Responsibilities Develop comprehensive documentation that meets organizational standards Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content Writes user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications Evaluate current content and develop innovative approaches for improvement Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation Work with product teams to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation Use photographs, drawings, diagrams, animation, and charts that increase users understanding Select appropriate medium for message or audience, such as manuals or online videos Standardize content across platforms and media Gather usability feedback from customers, designers, and manufacturers Revise documents as new issues arise Required skills & experience Proven working experience in technical writing of product documentation Ability to deliver high quality documentation paying attention to detail Understand and explain complex technical concepts Strong research and analytical skills Ability to undertake multiple projects and deliver on tight deadlines Excellent written skills in English Excellent verbal communication skills Strong working knowledge of Microsoft Office Solid grip on documentation publishing software such as Atlassian Confluence, SnagIt and other product documentation tools Documentation using text, pictures and videos Strong understanding of end user ease on usage of the documentation over the Web using Menu, TOC, Related Articles, Search Keywords etc. Basic familiarity with the SDLC and software development University degree in Computer Science, Engineering or equivalent preferred Behaviours and Mindset Be an advocate for high data quality standards. Ensure high standards by instilling data quality checks and documentation in work and team practices. Be a clear thinker with a systematic problem-solving approach, breaking the problem down into simple achievable and realistically estimated steps. Able to challenge processes & tools in zeal to creating the best Product Documentation practice. Create an open, trusting working environment with open communication and input from all. Be unafraid to own mistakes and push their own development as well as others in collaborating teams Always ensure customer priority and focus

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Aircraft Maintenance Manual Authoring Guidelines Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Engineering Services Practitioner, you will be responsible for providing end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Your typical day will involve working on Authoring of AMM for LR program A330/A340.Roles and Responsibilities:-Overall experience of at least 5+ years in AMM for LR program A330/A340.-Experience in the field of Aircraft maintenance will be an advantage-Experienced in creation and revision of AMM, specially LR program A330/A340.-Should have knowledge of aerospace tech data process-Tools knowledge – GIPSY/GIDOCA/AIRINA/IMS/DACAS, will be an added advantage.-Knowledge on ATA25 would be an added advantage-Should be able to understand and use ASD-STE-Excellent understanding of ATA iSpec 2200 and S1000D standards-Analyzing and interpretation of engineering drawings and reports-Should have Aircraft and systems knowledge-Excellent Written and Verbal Communication Skills-Should be a strong team player.Professional and Technical Skills: -Must To Have Skills: In-depth knowledge of aircraft maintenance -Good To Have Skills: Technical writing experience.-Strong understanding of scientific, socio-economic, and technical knowledge.-Experience in collaborating with cross-functional teams.-Solid grasp of project management principles and practices. Additional Information:-The candidate may have minimum of 5 years of experience in aircraft maintenance manual authoring guidelines.-The ideal candidate will possess a strong educational background in engineering or a related field, along with a proven track record of delivering impactful engineering solutions.-This position is based at our Bengaluru office. Qualification 15 years full time education

Experience Requires 1 to 3 years of experience in Technical Writing (preferably in a software product development environment) Writes and edits information to industrys standards Ability to grasp knowledge of the functionality of at least two CDK applications simultaneously Spends time to gain operational and architectural knowledge of assigned products, with strong focus on domain Attends relevant meetings and training sessions to gain operational and functional knowledge of product, tools, processes, domain and technology Follows departmental guidelines, the Microsoft Manual of Style, and the Chicago Manual of Style Eligibility Bachelors or Masters degree in any discipline English Literature, Mass Communication, Advertising disciplines preferred; Engineering and B Tech streams least preferred. Required Attributes Working knowledge of advanced authoring tools such as MadCap Flare, Robohelp, Visio, Snagit, Camtasia and/or similar tools Knowledge or familiarity of digital adoption tools like WalkMe, Pendo, Whatfix and/or similar tools Strong focus on domain and grasp of technology Self-starter

Manage the overall coordination of technical writing projects. Responsible for Biology product User guides, letters, and inserts. Excellent oral and written English skills. Planning, time management, organization, and attention to detail. Work with stakeholders to define and set priorities, deadlines, and deliverable schedules. Working experience with tools such as inDesign, Lytho, Acrobat Pro, etc Basic understanding of VBA, Macros, Excel formulas.

Position: Sr. Technical Writer Location: Chennai Experience: 5 to 10 years Qualifications Bachelor's degree in computer science or related field. A minimum of 5-10 years of experience as software technical writer. Job purpose Software technical writer is responsible for producing high-quality documentation appropriate to its intended audience. This includes working with internal teams on product and document requirements Duties and responsibilities Experience in Technical documentation process like information gathering , planning , content specification, content development, implementation and evaluation . Hands on experience in creation of user guides, standard operating procedures, release notes, troubleshooting guides . Having knowledge in handling documents in DDLC and SDLC Good knowledge of using language consistency, remove redundancy, and maintain style consistency. Ability to gather information from the SME , developers, coworkers and management. Following style guide ( MSTP ) and adhering to company specific style guides. Ability to break down complicated sentences and make them simpler for average user understanding Learn new Tools/ Technologies as per business requirements. Strong adherence towards process orientation and promote best practices in the team. Promote Knowledge management & documentation in the organization. Document the knowledge base and share with team members Responsibilities Excellent written and verbal communication skills. Familiar with MS office applications and has a good understanding of DDLC / SDLC and ITIL concepts. Good understanding on technical writing tools: Confluence , Markdown , SharePoint, Possess strong problem solving, analytical and time management skills. Versatile team member with good communication and collaboration skills. Experience using ticketing portals like ServiceNow/ JIRA Adaptability to changing work environment and technologies. Willing to enhance skills and knowledge as required.

Siplont Sytems Pvt Ltd is looking for Technical Writer to join our dynamic team and embark on a rewarding career journey. Writing, editing, and proofreading technical documentation, including user manuals, product specifications, and process documentation Collaborating with cross-functional teams, to gather information and ensure accuracy of technical documentation Conducting research and gathering information from subject matter experts to develop technical documentation and other materials Organizing and managing documentation, including updating and maintaining document libraries and version control systems Creating and maintaining templates, style guides, and other documentation standards to ensure consistency and clarity of technical documentation Ensuring technical documentation meets regulatory and compliance requirements Publishing technical documentation in various formats, including online help, PDFs, and printed materials Should have excellent writing and editing skills, as well as strong attention to detail and the ability to explain complex technical concepts in clear and concise language Strong research and analytical skills

? Do 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : Aircraft Maintenance Manual Authoring Guidelines Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BE Mechanical Aero or AME Mechanical Avionics What you would do in this role Take end-to-end responsibility for timely delivery of work orders. Analyze source data available to create technical documentation, request additional source from clients whenever needed. Quality control for the created/Revised technical documents. Creation and revision of AMM using standards like Ispec2200, S1000D. Preparation of supporting Documents like Lessons learnt, RCA, Enhancement trainings and etc. Mentoring the team. Coordination calls with onsite coordinator and customer. Who are we looking for? Overall experience of at least 2 to 5 years. Experience in the field of Aircraft maintenance will be an advantage Experienced in creation and revision of AMM Should have knowledge of aerospace tech data process Tools knowledge GIPSY/GIDOCA/ZAMIZ/IMS/DACAS, will be an added advantage. Knowledge on ATA25 would be an added advantageShould be able to understand and use ASD-STE Excellent understanding of ATA iSpec 2200 and S1000D standards Analyzing and interpretation of engineering drawings and reports Should have Aircraft and systems knowledge. Excellent Written and Verbal Communication Skills Should be a strong team player. Qualification BE Mechanical Aero or AME Mechanical Avionics

Project Role : Technical Writing Representative Project Role Description : Produce written or visual documentation. Provide product development, design, and marketing documentation. Translate complex technical solutions, strategies and themes into easily understandable, readable responses. Must have skills : Technical Writing Good to have skills : No Technology Minimum 2 year(s) of experience is required Educational Qualification : Regular 15 years of education Summary :As a Technical Writing Representative, you will be responsible for producing written or visual documentation, providing product development, design, and marketing documentation. Your typical day will involve translating complex technical solutions, strategies, and themes into easily understandable, readable responses using your expertise in Technical Writing. Roles & Responsibilities: Create and maintain technical documentation, including user manuals, installation guides, and release notes. Collaborate with cross-functional teams, including developers, product managers, and quality assurance engineers, to ensure documentation accuracy and completeness. Translate complex technical information into clear, concise, and easy-to-understand language for a variety of audiences. Develop and maintain a comprehensive understanding of the product and its features to ensure accurate and effective documentation. Ensure documentation adheres to established style and formatting guidelines, and is consistent with company branding and messaging. Professional & Technical Skills: Must To Have Skills:Strong technical writing skills, including the ability to translate complex technical information into clear, concise, and easy-to-understand language. Good To Have Skills:Experience with documentation tools such as MadCap Flare or Adobe FrameMaker. Excellent written and verbal communication skills, with the ability to collaborate effectively with cross-functional teams. Strong attention to detail and ability to work independently with minimal supervision. Familiarity with software development processes and terminology. Experience with version control systems such as Git or SVN. Additional Information: The candidate should have a minimum of 2 years of experience in Technical Writing. The ideal candidate will possess a strong educational background in Technical Writing, English, Communications, or a related field, along with a proven track record of delivering high-quality technical documentation. This position is based at our Bengaluru office. Qualification Regular 15 years of education

STED LLP is looking for BOQ Expert to join our dynamic team and embark on a rewarding career journey. Provide specialized expertise and advice in a particular field or industry. Analyze complex problems and develop effective solutions. Collaborate with stakeholders to implement best practices and strategies. Conduct research and stay updated on industry trends and advancements. Mentor and support team members in their professional development. Develop and present reports, recommendations, and technical documentation. Ensure compliance with relevant regulations and standards.

Every career journey is personal. Thats why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. Job Summary Bread Financial is a leading global provider of tailored marketing and loyalty solutions, delivered through branded credit programs that drive more profitable relationships between our Brand partners and their cardmembers. We offer private label, co-brand, and commercial products to many of the worlds most recognizable brands. We leverage unmatched customer insights, advanced analytics, and broad-reaching innovative capabilities. It is how we deliver increased sales to our partners, build enduring loyalty to their brands, and provide more value to our cardmembers. The Technical writer will create, update and maintain technical and non-technical documentation for the Digital Capabilities group. It is required to work closely with the internal product owners and business teams to discuss and understand the enterprise level products and capabilities and publishing the information into clear, concise and accurate content for end user consumption. We are required to write documents that cater to both the external and internal audience. Our external brand facing documents provides direction to our Brand partners on integrating our capabilities into their software ecosystem when launching one of our products. The internal facing documents provides detailed information about a capability and are meant for our internal associate(s) or team(s) who are interested to learn and understand our capabilities. To be successful at this role, the writer will need to have a strong technical aptitude and quickly adapt to learning the products and capabilities. Essential Job Functions Ability to grasp complex business and technical information and write and organize net new documents for new products or capabilities Understand and analyze the content in the existing documents to help identify gaps, update and organize those documents to keep it up to date Work with the various technical and business teams to accurately and effectively gather product information/requirements, researching independently is necessary Ability to interact efficiently with product owners, business, technology subject matter experts and other internal teams to ensure that specialized topics are appropriately addressed and discussed Determine the clearest and most logical way to present information and instructions for greatest reader comprehension and writes and edits technical information accordingly Ability to prioritize and manage multiple documentation projects simultaneously in an ever-changing, fast paced environment Regular follow-ups with stakeholders are a must to ensure timely review-feedback and other dependable tasks to help with timely closure of the document Ability to respond to (and explain) feedback and synthesize information from multiple sources Identify gaps in processes and/or content then drive to obtain necessary information Create strong content that fulfills company standards and audience goals Utilize a variety of media forms; include editing of images and screenshots Adapt and strictly follow project schedules and deadlines Inquisitive in nature to ensure documentation is detailed and thorough and a penchant to learn Reports to: Manager or above Direct reports: No, this role is an individual contributor role Minimum Qualifications: Bachelor s degree in either Information Technology, Communications, Journalism, or equivalent professional experience. Two to Five years of experience working in the technical writing field Proven working experience in technical writing of product and/or software documentation. Strong working knowledge and skill in working with Microsoft Word, Microsoft Visio and Snagit. Requirement gathering skills and experience is a must. Good knowledge of the Documentation Development Life Cycle (DDLC). Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar (fluent with the MSTP style guide). Ability to proofread documents of peers Ability to be self-directed and effective working independently and also to work as a team (Lead writer, peers and a global team environment) Be responsible and accountable for your deliverables, workload and deadlines Strong organizational and self-management skills Ability to deliver high quality documentation by paying attention to details Ability to efficiently communicate information and ideas in writing or verbally, to help others understand easily Preferred Experience: Background or knowledge in banking or the credit card industry Other Duties This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time. About Bread Financial At Bread Financial, you ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We ve been consistently recognized as a best place to work nationally and in many markets and we re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression. Bread Financial (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending, and saving solutions to millions of U.S consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel entertainment, health beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers. To learn more about Bread Financial, our global associates and our sustainability commitments, visit breadfinancial.com or follow us on Instagram and LinkedIn . All job offers are contingent upon successful completion of credit and background checks. Bread Financial is an Equal Opportunity Employer. Job Family: Marketing Job Type: Regular

Required skills: Fluent English speaker/writer The candidate must have the aptitude and willingness to embrace unfamiliar technology and learn new skills. Deep technical understanding of software (mainframe software an advantage). Thorough knowledge of DITA markup language and developing structured, topic-based documentation, with a heavy emphasis on conditional formatting (conref) to produce a single-source model for content reuse across different documentation deliverables and output formats. Experience using DITA-based tools to develop and transform online and PDF documentation and help. Active participation in the end-to-end software development process. Ability to write for a global audience and to follow IBM/HCL style guidelines, including: Documentation translation process and requirements. Accessibility requirements for online documentation. Usability, retrievability, and consistency. Message and indexing standards. Educational background: A certificate, undergraduate degree, or other formal training in technical and/or professional writing, combined with a technical certificate or degree, and a strong technical background or aptitude, or equivalent job experience. Willingness to demonstrate your skills at an interactive technical interview (with a portfolio showcasing your work). The successful candidate must have excellent written and organizational skills, the ability to see things from the users point of view. The candidate must promote an atmosphere of teamwork and collaborate with all members of the project team. The position requires excellent interpersonal & teamwork skills, and the ability to work with and assist others in a geographically distributed team, as well as the ability to work independently, manage schedules, meet deadlines, and escalate issues to management when necessary. Multiple years of experience developing documentation using tools like: Oxygen XML Author or other single-source authoring software DITA Open Toolkit PDF generation using Oxygen CSS, XML FO or Adobe Acrobat Pro Oxygen WebHelp for online documentation IBM ID Tools: IBM DCS Workflow Manager Advantageous skills: Sufficient years of experience on IBM z/OS mainframes, to the point that you are familiar with all its main features, sub-systems, common utilities & tools and can navigate around (PCOMM, TSO, ISPF, JCL, CICS, batch etc). Experience with IBM Fault Analyzer for z/OS or similar products. Jira, Git/GitHub, Jenkins, workflow automation. Familiarity with graphics and experience in the production of technical video and audio resources. This job role is a senior position in the IBM Fault Analyzer for z/OS product development team. The role will suit a person used to dealing with mainframes on a regular basis. You will be expected to work with other developers/specialists/subject matter experts across the organization which is mostly based in Perth, Western Australia. The successful candidate will be expected to interact with the HCL global documentation team, bringing new ideas to the table (eg tools, workflows, automations, best practices etc), and incorporate and improve deliverables using customer feedback, analytics, and input from technical support. Ideally, you will need to come into the role with previous hands-on experience working on the IBM mainframe platform preparing user documentation. Knowledge of IBM Fault Analyzer for z/OS is not essential as initial product training will be provided, but previous experience with mainframe abend analysis tools will be a distinct advantage when working with the team and understanding the current documentation structure. Knowledge of related mainframe subsystems such as databases and transaction control systems would be an advantage, but the candidate will also be expected to develop a range of these skills on the job, through a mix of training opportunities and self-learning.

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization"”enterprise, government agencies and SMBs"”around the world. For more information, visit www.sonicwall.com or follow us on Twitter, LinkedIn, Facebook and Instagram. SonicWall is looking for talented individuals who want to work in cutting-edge technology with a dynamic, fast-growing company. Our Technical Writer position is responsible for developing and maintaining technical content to support multiple SonicWall product lines, including Network Security, Managed Security Services, Cloud Secure Edge, and Endpoint Security solutions. Specific responsibilities include planning document deliverables for new products and features, participating in cross-functional team meetings, tracking and reporting on user-visible product changes, writing content help for new products and features, and maintaining existing documentation for ongoing releases. Responsibilities. Ability to write clearly and succinctly, including conceptual information and procedural instructions. Work in a modular fashion to ensure all product features are documented within a tight deadline Create accurate, concise, usable, highly-polished content for administrator guides, online help, and release notes. Collaborate effectively with globally-distributed teams to gather information, get technical review of content drafts, and communicate product documentation requirements and schedules. Deliver all content and help on schedule with a high degree of quality. Put strong emphasis on performing content reviews and self-edits. Use the product software to create and verify procedures and take screenshots for documentation. Use the product hardware to perform initial cabling, network configuration, and product registration for creating Getting Started Guides or Quick Start Guides. Requirements. 5+ years of strong Technical Writing experience. Expert level proficiency in written and oral English language. Strong communication and coordination skills with global teams. Ability to work on multiple projects simultaneously in a fast-paced environment while maintaining attention to detail. Proficiency with MS Office, Adobe Illustrator, Photoshop, and MadCap Flare or equivalent. Independent, self-driven, responsible, collaborative, results-driven, organized, passionate, and innovative. Education And Experience. BS or BA degree in Computer/Engineering, Technical Communications, or English with a technical minor or proficiency with technology. Experience creating content aimed at administrators and users of complex technical products, including ability to consolidate appropriate information from functional specifications written by developers. Experience working in a professional technical publications environment and owning a document from beginning to end. Experience with content sharing and content management strategies. Experience acting as project lead within the department, including training and mentoring other team members. Experience writing content that supports localization needs. SonicWall is an equal opportunity employer. We are committed to creating a diverse environment and are an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law. At SonicWall, we pride ourselves on recruiting a diverse mix of talented people and providing active security solutions in 100+ countries. Applicant Privacy Notice. Show more Show less

AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. It seamlessly integrates with existing accounts payable, expense, and card workflows to read, understand, and make real-time decisions based on your unique spend profile, leading to faster processing times and fewer instances of fraud or wasteful spend. Global enterprises, including one-third of the Fortune 500, use AppZen s invoice, expense, and card transaction solutions to replace manual finance processes and accelerate the speed and agility of their businesses. To learn more, visit us at www.appzen.com Duties Responsibilities: We are looking for a Technical Writer with 6 years of experience for a full-time hybrid role based in Pune. Create user guides, how-to guides, and FAQs. Review and improve existing technical documentation to ensure consistency, clarity, and compliance with industry standards. Collaborate with subject matter experts to gather information and validate technical details. Requirements: Bachelor s degree in Technical Communication, Communications, English, or a related field Mandatory experience in Financial or Fintech Domain. 6+ years of experience writing software documentation Good understanding of software concepts, architectures, and processes Excellent verbal and written communication skills Detail-oriented with a strong focus on grammar, technical accuracy, and consistency Ability to effectively manage time and workload Ability to collaborate with Cross Functional Teams Experience with single source authoring tools such as Madcap Flare. Experience with image capture tools such as Snagit.

About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader. We're looking for an experienced Technical Writer to join our Technical Publications team. Reporting to the Senior Manager, Technical Publications you'll be responsible for: Translating complex technical information into clear, concise, and user-friendly documentation tailored for both technical and non-technical audiences Creating post-sales content and enhance documentation with visuals to support UX and engineering teams Collaborating cross-functionally with subject matter experts (SMEs) from Engineering, Field Support, Sales, Training, and Product Marketing teams Leading and mentoring fellow technical writers, while also supporting documentation project scheduling and management Contributing to the creation and maintenance of standards, style guides, and terminology best practices What We're Looking for (Minimum Qualifications) A minimum of 3+ years of experience in technical writing Bachelor’s degree in Technical Writing, Communications, or a related field (certifications in technical writing or communications are also acceptable) Proven experience in writing REST API documentation Practical knowledge and hands-on experience with Open API Specification (Swagger) and JSON Proficiency in using tools like JIRA and/or Confluence What Will Make You Stand Out (Preferred Qualifications) Experienced in Agile development environments with a proven track record of creating online help documentation and knowledge base articles. Background in network and/or cloud security. Experience with web-based or mobile products Hands-on expertise with HTML5 and CSS #LI-Hybrid #LI-RG At Zscaler, we believe that diversity drives innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs. For more information on our commitments to Diversity, Equity, Inclusion, and Belonging, visit the Corporate Responsibility page of our website. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here . Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

As a Senior Engineer for the Oxygen Plant E&I WML, you will be responsible for ensuring the smooth operation and maintenance of electrical and instrumentation equipment in the oxygen plant. You will be expected to have a deep understanding of regulatory acts/laws, process know-how, compliance, and safety. You will be responsible for preventive maintenance and electrical maintenance & engineering. Knowledge of iron and oxygen is a must.

Description We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use. Job Responsibilities Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience Write easy-to-understand user interface text, online help and user guides Create tutorials to help end-users use a variety of applications Analyze existing and potential content, focusing on reuse and single-sourcing opportunities Key Skills Proven working experience in technical writing of software documentation Ability to deliver high quality documentation paying attention to detail Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures Excellent verbal and written skills in English. Experience with advanced authoring software such as MadCap Flare, Robohelp, Acrobat. Experience with graphics editing software such as Illustrator, SnagIT, or PaintShop Pro preferred. Creating online videos/tutorials are a plus. Qualifications Bachelors degree in Information System, Communications, or related technology focused field. Experience with a technical subject, such as computer science, Web design are a plus. Experience 3 or more years of technical writing experience or related discipline. Employment Type - Permanent Equality Statement SmartStream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.

QUALIFICATIONS AND EDUCATION REQUIREMENTS • Bachelor's Degree and certification in in Technical writing, masters Degree (preferred) and 3 - 5 years working in a technical writing role with responsibility for endtoend development of documentation for a technical audience. • Must be able to prioritize and complete multiple tasks and follow through with team members to achieve group and individual goals. • Highly organized and detailedoriented. Ability to build and maintain positive and productive interdepartmental working relationships. Ability to influence team members and stakeholders on change management. • Understanding of DITA/XML • Have an understanding of technical certification methods for global audiences. • Must be flexible and possess outstanding decisionmaking skills. • Excellent verbal, written and interpersonal communication skills; ability to work cross functionally, maintain, and regularly update multiple project schedules. • Must be a quick learner, selfstarter and have the ability to work with minimal supervision in a fastpaced, hightech environment. TOOL KNOWLEDGE • DITA/XML • Adobe FrameMaker • ArbotText Editor • SnagIT • MS Word • MS PowerPoint • MadCap Flare

Technical Writer (Oil & Gas / Electric Industry) 3-5 Years Experience Job Details: Position: Technical Writer Experience: 3-5 Years Location: Bangalore (Work from Office) Availability: Must be available to join within 30 days Industry: Oil & Gas / Electric Industry Job Description: We are seeking a detail-oriented and experienced Technical Writer with 3-5 years of experience to join our team. The ideal candidate should have a strong background in technical documentation, formatting, and alignment, with proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, and Visio). This role requires excellent American English communication skills (both written and spoken) and the ability to collaborate with clients via calls and meetings. Candidates with experience in the Oil & Gas or Electric industry are preferred. Key Responsibilities: Create, edit, and maintain technical documents, user manuals, process documentation, and standard operating procedures (SOPs) . Ensure documents are well-structured, formatted, and aligned according to company and industry standards. Work closely with Subject Matter Experts (SMEs), engineers, and technical teams to gather and clarify information. Proofread and edit content to ensure accuracy, clarity, and compliance with American English grammar and style guidelines . Develop and maintain templates for reports, manuals, and presentations using Microsoft Word, PowerPoint, and Excel . Participate in client calls and meetings to understand project requirements and provide updates. Research and analyze industry trends to keep documentation up-to-date. Ensure technical content is easy to understand for the target audience, including internal teams, clients, and field technicians. Refine and enhance PG&E's Safe Work Practices (SWPs). Collaborate with PG&E stakeholders to transform compliance-heavy documents into clear, actionable procedures that field personnel can easily reference. Eliminate redundancy, simplify language, and integrate intuitive graphics to ensure SWPs are both regulatory-compliant and user-friendly. Support the development of a structured process for SWP creation, governance, and updates, ensuring consistency across all documentation. Required Qualifications & Skills: 3-5 years of experience as a Technical Writer , preferably in the Oil & Gas or Electric industry . Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, and Outlook) . Expertise in document formatting, alignment, and structuring for professional reports and manuals. Excellent written and verbal communication skills in American English . Ability to participate in client calls, discussions, and reviews . Familiarity with technical concepts related to energy, oil & gas, or electrical systems . Strong research and analytical skills to interpret complex technical information. Ability to work independently and meet deadlines. Experience in refining and enhancing Safe Work Practices (SWPs) to ensure regulatory compliance and user-friendliness. The ability to collaborate with stakeholders to transform compliance-heavy documents into clear, actionable procedures. Preferred Qualifications: Experience with content management systems (CMS) and documentation tools . Basic knowledge of graphic design tools (e.g., Adobe Acrobat, Snagit, or Visio) for visual documentation. Understanding of industry regulations and standards in Oil & Gas or Electric industries. About TIMS Learning Solution: Our team in India is a think tank comprising Instructional Designers, visual designers, communication experts, and engineers who use the latest world-class methodologies to support pipeline operators in responding to the unprecedented asset information management challenges in recent years. Innovative solutions: At the forefront of e-learning technology is our team of experts who leverage the latest Web based training development (WBT) and design advancements to create engaging and interactive web-based experience. Our modules are highly customized to meet your specific needs, ensuring your learners stay motivated and invested in the learning process. Immersive learning: Bring your learners into a world of limitless possibilities with our augmented, virtual, and mixed reality training experiences. Our team of experts blends the latest technology with expertise to create immersive and engaging learning environments. Our simulations range from exploring ancient civilizations to practicing complex surgical procedures, making learning an exciting and memorable adventure.

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We collaborate with education organizations to develop strategies and implement solutions that enable the transformative change our clients need to own their future. Together, we empower clients to drive innovation, create sustainable funding streams and deliver better student outcomes. Today, leaders of higher education institutions and academic medical centers are spending too much time reacting to market forces, rather than focusing on the essential priorities that help students, faculty and staff thrive. The most productive path forward requires an intentional approach and innovative thinking, whereby stakeholders across the entire institution rally around a shared vision and embrace the hard work of effecting change. You ll help our clients to achieve organizational effectiveness, improve student outcomes, implement new technologies and align resources and investments to ensure long-term sustainability. Join our team as the expert you are now and create your future. Technical Writer We are looking for a bright, passionate individual who wants to work on a fun team in a dynamic environment where you can impact the success of technology. If you enjoy challenges in a fast-paced company, we would love to hear from you. This position is a technical writer responsible for developing documentation and training targeted at a wide range of users, including developers and end-users. This person will work closely with other technical writers and application developers to organize, write, and edit documentation for a variety of sophisticated, Web-based applications. In addition, they might be asked to produce training videos for the same applications. This person will be responsible for writing various types of information, such as concepts, procedures, and examples using single-source authoring tools. Key Responsibilities Develop comprehensive documentation that meets organizational requirements. Translate complex information into simple, clear, informative, and engaging content. Evaluate current content and develop innovative approaches for improvement. Research, outline, write, and edit new and existing content by working closely with various groups to understand their requirements. Follow and enhance the in-house style guide to develop content with a consistent voice across all documentation. Present various types of information, such as concepts, procedures, and examples/scenarios using a variety of formats. Offer guidance and support for more junior members of the team Minimum Qualifications Bachelor s degree in professional or technical writing, or in any educational field such as journalism, or English. 6-8 years of technical writing experience. Experience documenting web-based applications and solutions. Or experience producing online documentation for enterprise software. Proven ability to quickly acquire subject matter expertise on sophisticated business applications and understand high level technical concepts. Ability to deal with changing priorities and multiple assignments. Excellent communication skills and ability to work effectively with all levels of the organization. Experience working with product managers and developers to produce end-user training and other education materials. Experience using single-source authoring tools for multi-channel publishing. Preferred Qualifications Experience in using Madcap Flare as an authoring tool. General experience with Microsoft technologies and tools Familiar with the Agile development methodology. Experience in using screen capture tools such as SnagIt or Capture. Experience with CSS. Experience in writing scripts/storyboards and producing online videos with tools, such as TechSmith Camtasia or Captivate. Posting Category Education Opportunity Type Regular Country India

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for a Technical Writer to create documentation primarily for our athenaOne products but also attain knowledge and cross-over with our athenaIDX product. Your job will be to work collaboratively in an Agile environment with subject matter experts to document functionality in online help and release notes for customers who use athenahealth SaaS based services on every bi-weekly and tri-annual releases, meeting hard deadlines. But enough about us; let s talk about you. You are an excellent communicator and presenter with an ability to maintain poise and a sense of humor in a fast-paced environment with immovable deadlines. As a diplomat, you can work effectively with a wide array of personality types and all job levels. You demonstrate the ability to write clearly, simply, and accurately. You have a knack for quickly and creatively solving problems and a capacity to assume sole and independent responsibility for the success of various projects. You are a consummate team player with dedication to client service. The Team: Our Technical Writing team engages closely with engineering and product teams to document functionality implemented as part of regular release schedules. Job Responsibilities Document functionality in online help, release notes, and other documentation for biweekly and tri-annual releases of the athenaOne products using the MadCap Flare and MadCap Central authoring and hosting tools. Work to attain a deep knowledge of athenaOne functionality with continuous learning and online training. Ensure quality of all deliverables by working closely with subject matter experts (SMEs) from Product and Services teams on content accuracy and by testing all functionality in an environment to ensure a hands-on working knowledge of the functionality being documented - not just a theoretical understanding. Identify opportunities for improvement in existing processes and deliverables. Proactively seek out and foster relationships and connections across scrum teams and enablement partners to support cohesion and consistency throughout the user s experience. Use JIRA to track documentation. Typical Qualifications Bachelor s Degree in Technical Writing, English, Journalism, Computer Science, or commensurate level of professional experience. 5+ years of professional experience that includes authoring process documentation, online help, reference manuals. Exceptional writing and interpersonal communication skills, including group presentation and relationship building. Experience maintaining a large amount of documentation for a product and establishing new content structures within it. Demonstrated initiative in innovating and implementing workflow, process, and technical solutions. Experience in an Agile development environment preferred. Experience with Madcap Flare, Contentful, Adobe RoboHelp, or similar authoring tool preferred. Experience with SnagIt, Camtasia, Photoshop, or similar graphics tool preferred. Working knowledge of Bugzilla, JIRA, or similar bug tracking tool preferred. Proficiency in Microsoft Office Suite: Outlook, Excel, and PowerPoint. About athenahealth Our Vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our Location : This role will be based in our global headquarters in Watertown, MA, just a few miles from Boston. Our Culture: At athenahealth, our employees (or athenistas ) are committed to making healthcare smarter. Our success is dependent on the diversity, collective spirit, and contributions of our people, clients, and partners. We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills. If you are looking for a company that will enable you to work outside of your comfort zone to transform the healthcare ecosystem, athenahealth is the place for you. Our Perks : Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support, collaborative workspaces and dog-friendly offices - just to name a few. About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations? From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our work? That s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you? Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Experience in creating visual design and visual assets, visual design tools and programs, Design UI interfaces for e-learning courses & videos, Develop visual & multimedia assets to design guidelines, Develop high level eLearning courses (WBTs) Required Candidate profile Advanced experience with content layout, formatting, data and content visualization, image, audio/video editing tools (e.g., Photoshop, Illustrator, Snagit, Premier Pro etc, Advanced CSS/HTML skills.