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SMS NOC Engineer Bankai Infotech

3.0 - 7.0 years

3 - 7 Lacs

Ahmedabad, Gujarat, India

On-site

Provide 24X7X365 NOC Support for VAS related issues Manage day to day operations of SMS NOC Customer/Vendor/Route/Rate Configuration Management, Trace Capturing Troubleshooting New clients interconnect and interconnection testing Monitoring of all alarms/alerts from system and System health checklist for various nodes Monitoring Disk Space, log files, Dumps/logs purging, application up-time Capacity management and reporting in case of possible breach of capacity Answer customer emails/calls and provide timely high level of service Use a variety of tools (Ethereal/Wireshark, ping, traceroute, browser, etc.) to quickly verify reported events Head to Head testing/configuration with clients Mana...

Posted 5 months ago

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