335 Sms Jobs - Page 4

Job Title: Customer Support Engineer Job Overview: In this role, youll become an expert on our products which use the latest technologies and provide technical solution support to customers primarily through voice, ticketing system and screen sharing sessions. You will be responsible for performing basic investigation and troubleshooting to resolve customer issues quickly and effectively. Your customers may often include engineers and highly skilled technical people. Hence you will need to continuously develop your technical / troubleshooting skills by various means and keep yourself updated on our products. What will qualify you for this role? Essential: Excellent writing and verbal communication skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Education: Any Graduate - Preferred Key Responsibilities Provide technical assistance with software and best solutions based on customers requirements. Excellent knowledge of product. Resolve issues or provide information for customers via phone, chat, or email. Create and maintain tips and tricks solutions for online knowledgebase and websites. Resolve product issues in a timely manner using available resources Complete ownership of issues/cases and well versed in escalation protocols Work with engineering and Product Management teams for resolution of customer issues. What working at SMS Magic Offers? At SMS Magic, people growth is parallel to company s growth and our work culture supports our commitment to creating a world class CRM messaging company. Our work culture is built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people and our clients. We offer a sense of balance, we want our people to be active, healthy, and happy, not just in their jobs but in their lives outside of work. Our competitive compensation package where you ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, we do our best to make your time with us a rewarding learning experience that helps you grow as an individual. Plus, we offer The freedom and flexibility to handle your role in a way that s right for you Gain exposure to a dynamic and growing global business environment Exposure to innovative and cutting-edge technology and tools Scope to showcase one s analytical capabilities and make high impact contributions to Business teams Whenever you join, however long you stay, the exceptional SMS Magic experience lasts a lifetime. Recognized as industry leader, we continually strive to be a great place to work and with a commitment to hiring and developing the most passionate people, we ll make our ambition to be the World s best Messaging Partner a reality. About SMS Magic: Founded over 10 years, we ve become a trusted messaging leader for businesses around the world. We work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness and more. Our customers range from small and mid-size businesses to large global enterprises. Our commitment to every customer is, We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition . If you can confidently demonstrate that you meet the criteria mentioned above, please contact us as soon as possible. SMS Magic is committed to inclusiveness, fairness, and accessibility. We encourage all qualified candidates to apply. Read mode about us at: www.sms-magic.com

Job Description: Sales Enablement Manager Location: Pune (Onsite) Company Overview: Founded over 15 years, we are a trusted messaging leader for businesses around the globe.We work with customers from small, mid-size businesses to large global enterprises across industries including contact centers, financial services, higher education, retail, staffing, wellness and more. Our commitment to every customer is, We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition . Read more about us at: https://beconversive.com/ https://www.sms-magic.com Company Overview: Here Position Overview We are seeking a dynamic Sales Enablement Manager to be the storytelling engine behind our sales team. This role will be pivotal in creating impactful sales materials, decks, and enablement assets that empower our sales and partner teams to close deals faster and smarter. The ideal candidate will possess a strong background in product marketing or sales enablement, with the ability to translate product capabilities into compelling customer value narratives. Roles and Responsibilities Develop engaging and persuasive sales and partner presentations tailored to various industries, customer journeys, and use cases. Build a suite of sales enablement assets , including pitch decks, battle cards, demo flows, one-pagers, and objection-handling frameworks. Partner closely with Product Marketing to turn product capabilities into value-driven sales narratives . Support GTM campaigns and new sales play rollouts , ensuring alignment across Sales, Marketing, and Product teams. Create and maintain a centralized sales asset library to ensure easy access to updated materials. Collaborate with Sales leadership, AEs, SDRs, and Partner teams to gather feedback, measure asset effectiveness, and optimize continuously. Design enablement playbooks, templates, and sales process documentation to support repeatable, scalable selling. Contribute to sales training initiatives by providing content and tools that support knowledge transfer and skill enhancement. Key Result Areas (KRAs) Sales conversion rate improvement in deals influenced by enablement assets. % adoption of decks, templates, and playbooks by sales and partner teams. Average reduction in sales cycle length (deal velocity) for opportunities supported by enablement initiatives. Qualifications and Skills Essential: Proven expertise in crafting compelling sales and partner decks , customer journey-aligned solution selling, and storytelling-driven messaging. Ability to develop industry-specific sales stories and narratives customized to varied platforms and audiences. Strong experience in building playbooks, enablement templates, objection-handling frameworks , and demo flows. Demonstrated ability to collaborate with cross-functional teams including Sales, Product, and Marketing. Technical Skills: Proficiency with tools like Gamma, Canva, ChatGPT , or similar content creation and enablement platforms. Desired: Deep understanding of B2B SaaS buying journeys and sales enablement best practices. Exposure to Consulting, CPaaS, messaging solutions, or CRM platforms . Hands-on experience in sales training, content management systems, and enablement analytics.

Key Duties & Responsibilities (in decreasing Critical Emphasis order) 1 Implementation of SIP or VPN interconnects 2 Implementation of SMPP binds in to our providers 3 Test the new interconnects and SMPP binds to ensure they are fully functioning as required by Movius 4 Producing documentation to confirm testing criteria, results. 5 Creating processes 6 Planning work with Carriers 7 Country & Number Testing of existing providers. 8 Number management activities Experience: Telecommunications experience, preferably Mobile. 1+ Years SBC/PBX experience 1+ Years Understanding of SIP/SMPP Understanding of Voice and SMS functionality Skill: Good Time management Able to manage multiple work streams at once. Project management, Excel JIRA, Work flow management tools

Job Title Telephony Engineer Created 16-Sep-2024 Department SRE Revised Job Summary As a Telephony Engineer, you will join our SRE team to play a pivotal role in supporting our growing voice infrastructure and SMS/Messaging services. You will leverage your expertise in SBC technologies, Linux deployment, and SIP protocols to ensure the reliability, performance, and quality of our voice services. Key Duties & Responsibilities 1 SBC Administration: Configure, manage, and maintain SBC devices (e.g., Metaswitch Perimeta, Sonus). 2 Linux Deployment: Deploy and manage Linux-based voice platforms and applications. 3 Troubleshooting: Diagnose and resolve voice network issues, including SIP signaling, RTP media, and SBC-related problems. 4 Integration: Integrate voice systems with other applications and platforms. 5 Performance Optimization: Optimize voice network performance for quality and efficiency, focusing on call quality metrics. 6 Operation & Support: Provide support for production environments related to voice services. 7 Incident Resolution: Deliver timely and high-quality incident resolution, focusing on root cause analysis, prevention, and ticket elimination. 8 Business Continuity: Participate in site-to-site quarterly/annual failover and validation exercises, as well as tabletop drills for disaster recovery planning. 9 Incident Handling: Conduct fault isolation, fault repair, and root cause analysis. Qualifications/Skills/Abilities Minimum Requirements Formal Education Bachelor s degree in computer science, Information Technology, or a related field (or equivalent experience). Experience (type & duration) 5+ years of experience in telephony engineering. Strong knowledge of SBC technologies and protocols Proficiency in Linux administration. Skills Software Management: Extensive experience in software patch management and deployment using Jenkins CI/CD. VOIP Expertise: Deep knowledge of VOIP protocols (SIP, WebRTC, RTP, RTCP, HTTPS, VOIP, CTI, TLS1.3) and certificate management. Deep understanding of SIP protocol and the ability to understand, pull, and fix issues related to call quality metrics. Systems Engineering: 3+ years of hands-on experience in systems engineering, infrastructure operations, or site reliability engineering. Automation: Proficiency in scripting and automation using languages like Python, Bash, or PowerShell. Networking and Security: Solid understanding of networking principles and security best practices. Problem-Solving: Excellent problem-solving and troubleshooting skills, capable of diagnosing and resolving complex technical issues under pressure. Accreditation / certifications / licenses Relevant certifications (e.g., RHCE, RHCSA) are a plus. Travel Requirements . Qualifications/Skills/Abilities Preferred Formal Education Experience (type & duration) Experience with specific SBC technologies or platforms. Knowledge of network security best practices. Skills Accreditation / certifications / licenses Travel Requirements

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Sr. Speciaist - Net Promoter Score (NPS) to join our Customer Service team in Mumbai. Your typical week might include the following: NPS Program Management with end-to-end ownership of the NPS framework, covering both Transactional NPS (post-service interactions) and Relational NPS (periodic customer surveys). Define survey strategy, frequency, touchpoints, sampling logic, and response tracking. Survey Execution with design and launch of surveys through platforms like SMS, Email, and WhatsApp. Manage survey delivery and efficacy through NPS tools by ensuring ensuring localization, mobile responsiveness, and customer-friendly formats. Analyze NPS results by channel, product, customer segment, geography, and agent. Derive actionable insights from detractor comments and verbatim. Present findings to leadership and cross-functional teams Drive detractor recovery & closure loop initiatives with Servicing touchpoints like Contact Center, Branch, Claims, and Sales teams, and drive improvements. Monitor resolution quality and TAT on detractor recovery. Convert NPS insights into CX improvement plans with business functions. Track progress on identified pain points whether tech, process, or people-related. Create and maintain NPS dashboards and reports for senior leadership and regulator IRDAI (if required). Benchmark internal NPS trends against industry/customer experience standards. Identify and build programs for Promoters such as testimonials, referrals, and case studies. You could be the right candidate if you: Have 7-8 years of experience with 4-5 years in customer experience in driving NPS, CSAT surveys, VOC programs, driving process re-engineering and quality; in health insurance, general insurance or financial services industry. Familiarity with NPS and CSAT Survey tools prevailing in the market. Familiarity with CRM tools like MS Dynamics, Salesforce, CRM Next, SimpleCRM, etc. Have knowledge of text and customer sentiment analysis and statistical interpretation. Have strong analytical skills to identify trend deviations and pain areas for quick redressal. Have excellent communication and negotiation skills. Have a bachelor s degree from a recognized University. Certification in marketing or analytics will be an added advantage. Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing. This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for . We are eager to catch-up!

Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Analyst Qualifications: BE,BTech,MCA Years of Experience: 3 - 5 Years Language - Ability: English - Expert What would you do? Responsible for list extraction for different type of campaigns on UNICA platform. Strong SQL knowledge is preferred. Maintain campaign calendar with real time status of campaigns and go live status. Ensure timely completion of tasks and requests Ensure accurate reporting at required frequency Escalate risks as per the escalation matrix defined Identify gaps and areas for improvement in execution processes and propose improvement solutions Apply learning and industry standard best practices from experience Ability to master the current UNICA CRM environment.The role may require for you to have a good understanding of digital marketing, email marketing and technologies like UNICA & SQL What are we looking for? Experience working in campaign eco-system specially email, SMS, or direct mail channels Execution experience in UNICA platform or similar marketing automation platform Hands on experience on SQL to perform data extraction using relevant tools Understanding of offers, collaterals, segment, and collateral mapping concepts. Execution experience in database marketing, experience working in high pressure environments. 1-3 years of experience in marketing technology and operations focusing on execution of marketing campaigns on behalf of the Client. Execution experience in database marketing, experience working in high pressure environments. Digital Marketing Campaigns Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Qualifications BE,BTech,MCA

About Max Life Insurance Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Companys website a t www.maxlifeinsurance.com We Stand for Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. Collaboration A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization s ask. A leader who addresses challenges with a solution oriented approach to create win-win partnerships within & outside teams through inspired cooperation and teamwork. Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. "Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity." Job Description Job Title Deputy Manager /Manager/Sr. Manager Location Branch Name Department Distribution Capability Centre Function DCC - Agency Training Reporting to Title of reporting manager Band 5B/4 and 4A Function Summary DCC (Distribution Capability Development) Department is dedicated to equipping all sales employees with the essential knowledge and product skills across the company s diverse financial product offerings. The department s primary objective is to empower the sales channels, ensuring that they possess the expertise needed to position the organization as the leading insurance firm in India. By focusing on continuous development, this department drives internal mobility for training employees across various verticals, fostering their personal growth while simultaneously enhancing the growth and success of the firm s sales teams. This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of mutual progress and achievement. Job Summary Experienced Trainer with a strong background in the life insurance sector, specializing in developing and delivering impactful training programs for employees and agents. Skilled in product knowledge, sales training, and compliance, with a focus on improving performance and achieving organizational goals. Adept at identifying training needs, creating engaging learning content, and measuring the effectiveness of training initiatives. Passionate about fostering continuous learning and development to drive success within the team and enhance customer service and sales outcomes. Key Responsibilities Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendaring and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendaring all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents Key skills required Industry Knowledge Strong understanding of life insurance products, regulations, and market trends. Communication Skills Ability to explain complex concepts clearly and engage with a diverse audience. Presentation Skills Skilled in creating and delivering effective training sessions and workshops. Coaching and Mentoring Ability to guide and motivate employees, helping them improve their skills and performance. Product Knowledge Deep knowledge of life insurance policies, claims processes, underwriting, and sales techniques. Training Development Experience in designing training materials, modules, and assessments tailored to the audiences needs. Adaptability Ability to adjust training methods and content to fit different learning styles and levels. Sales Skills Familiarity with sales techniques, as training often focuses on improving sales performance within the life insurance space. Problem-Solving Skills Ability to address any performance issues or knowledge gaps in trainees effectively. Technology Proficiency Familiarity with e-learning platforms, learning management systems (LMS), and other training tools. Interpersonal Skills Strong relationship-building skills to connect with trainees and collaborate with other departments. Assessment and Feedback Ability to assess trainee progress and provide constructive feedback for improvement. Desired qualification and experience Graduate in any discipline At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus

Description Job Title: Digital Marketing Operations Associate Job Location: Bengaluru Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 570 employees work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativity always in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And we re searching for passionate, talented people to join the Rightpoint team. Our Commitment to You No matter who you are, where you come from, who you love, what you believe, or what you get excited about, we bring people together to make phenomenal work. Thats what makes us Rightpoint! Introduction We are currently seeking an Associate Digital Marketing Operations Specialist who will be responsible for assisting in execution for Marketing strategy to meet the needs of the business in a variety of channels including Email and SMS. This role is essential to the success of the marketing programs and reports into the Digital Marketing Operations Lead. What You ll Be Doing and the Impact You ll Make: Responsibilities: QA the Creative Review form for Email and SMS channel programs - this involves checking links and products on the site for pricing and accuracy Initiate edits in Workflow by Design ( Routing ) and communicate with the appropriate team members Ensure timelines and project task boards are updated to reflect any changes during the duration of all projects. Update Marketing Operations Lead regarding any issues, timelines, assets required, delays, challenges, if any, to deliver in required timelines, dependencies on technical or creative consultant. Set up and manage channel project management in Monday.com or other similar project management tools Communicate weekly performance report to key stakeholders Requirements: 1-3 years marketing experience Exceptional attention to detail and has quality assurance (qa) experience Ability to operate in a fast-paced, rapidly evolving environment Work cross functionally and able to communicate effectively Ability to manage several projects at one time with specific attention to detail and very well organized Degree in marketing or related experiences (Bachelor s degree preferred) Benefits and Perks at Rightpoint 30 Paid leaves Public Holidays Casual and open office environment Flexible Work Schedule Family medical insurance Life insurance Accidental Insurance Regular Cultural & Social Events including Diwali Party, Team Parties, Team outings, etc. Continuous Training, Certifications, and Learning Opportunities First-hand experience dealing with security incidents. EEO Statement

1. Understanding of Health and safety standards and courses offered by the organization 2. Well versed with cultural and social etiquettes of middle east and nearby region s 3. Driving team efficiently to achieve sales targets 4. Map potential customers and generate leads for the organization 5. Promote the company s products/services addressing or predicting customer objectives 6. Maintaining and improving relationships with the client 7. Develop entry level staff into valuable salespeople 8. Create and publish periodical sales report and performance glide for sales team 9. Develop lucrative incentive schemes and introduce monetary benefits to encourage them to deliver their level best. Requirements Qualification Skills 1. Any Graduate - Preferably Graduate / Masters in Business Management / Administration 2. Minimum 7+ years in international Sales 3. Proven working experience as a business development manager, sales executive or a relevant role 4. Proficiency in MS Office and CRM software 5. Experience in customer support is a plus ability to build rapport 6. Proficiency in Communication and negotiation skills 7. Market knowledge

Maintaining physical and digital personnel records like employment contracts and PTO requests Update internal databases with new hire information Create and distribute guidelines and FAQ documents about company policies Gather payroll data like bank accounts and working days Publish and remove job ads Schedule job interviews and contact candidates as needed Prepare reports and presentations on HR-related metrics like total number of hires by department Develop training and onboarding material Respond to employees questions about benefits (for example, number of vacation days they re eligible for) Requirements Work experience as an HR Admin experience, HR Administrative Assistant or similar role. Freshers can also apply Familiarity with Human Resources Information Systems (HRIS) Basic knowledge of labor legislation Experience using MS Office, especially Excel, word and PowerPoint Organizational skills *Good verbal and written communication skills Any graduate in any field People and customer centric Ability to multi task Ready to accept challenges and deliver

1. Plan, organize, and execute financial tasks and projects of the organization. 2. Make estimates of funds required for the short and long-term financial objectives of the organization. 3. Complete financial reports, lead the month-end closing process and conduct monthly financial forecast. 4. Develop and implement plans for budgeting, forecasting, and reporting. 5. Achieve a proper mix of equity and debt to minimize cost and maximize operational profit. 6. Strategize on fund procurement through banks and other financial institutions. 7. Prudently make investments on assets that maximize returns. 8. Provide financial insight and analysis to drive the business performance of the organization. 9. Manage and monitor metrics, KPI tracking, and reports. 10. Evaluate the financial performance of the organization and measure returns on investments. 11. Understand and calculate the risks involved in the financial activities of the organization. Requirements Qualification Skills 1. Degree in finance/accounting or related (essential). 2. Certified Public Accountant (CA) license (essential) 3. 5 years of work experience as a Finance Manager / Consultant. 4. Thorough understanding of Generally Accepted Accounting Principles (GAAP). 5. Analytical thinker with strong conceptual and problem-solving skills. 6. Meticulous attention to detail with superb organizational skills. 7. Ability to work independently and as part of a team. 8. Excellent report-writing and communication skills. 9. Solid proficiency in Microsoft Office, SAP, and other financial planning software.

1. Conduct Administrative duties, including filing, Corresponding with Faculty and students, responding to emails and preparing documents, addressing grievances 2. Coordinate project deliverables and monitor the production staff 3. Perform accounting tasks, including invoicing and budget tracking 4. Schedule meetings and travel arrangements for Faculty members of the company 5. Provide administrative support for operations team 6. Forming and maintaining employee records 7. Updating databases internally 8. Preparing and amending where necessary HR documents 9. Reviewing and renewing company policies and legal compliance 10. Communicating with external partners 11. Being the first point of contact for employees on any HR related queries Requirements Qualifications Skills 1. Bachelor s degree preferred Any Graduate 2. 2+ years experience working in an office setting 3. Excellent written and verbal communication skills 4. Ability to multi-task and prioritize projects 5. Service oriented 6. Able to complete complex administrative tasks with minimal supervision 7. Driving business with innovation and automation

1. Develop a growth strategy focused both on financial gain and Business enhancement 2. Conduct research to identify new markets and customer needs 3. Arrange business meetings with prospective clients 4. Promote the company s products/services addressing or predicting customer objectives 5. Prepare sales contracts ensuring adherence to law-established rules and guidelines 6. Keep records of sales, revenue, invoices etc. 7. Provide trustworthy feedback and after-sales support 8. Build long-term relationships with new and existing customers 9. Develop entry level staff into valuable salespeople Requirements Qualifications skills 1. Graduate / Masters in Business Management / Administration 2. Minimum 5+ years in relevant profile 3. Proven working experience as a business development manager, sales executive or a relevant role 4. Proficiency in MS Office and CRM software 5. Experience in customer support is a plus ability to build rapport 6. Proficiency in Communication and negotiation skills 7. Market knowledge 8. Time management and planning skills

1. Regularly produce various content types, including email, social media posts, blogs and white papers 2. Create content marketing campaigns to drive leads and subscribers Use SEO best practices to generate traffic to our sites 3. Actively manage and promote our blog, and pitch articles to relevant third-party platforms 4. Edit content produced by other members of the team 5. Analyse content marketing metrics and make changes as needed 6. Collaborate with other departments to create innovative content ideas. Requirements Qualification Skills 1. Any Graduate freshers 2. Excellent written communication skills 3. Should have good Proofreading and editing abilities 4. Research Proficiency 5. Should have the ability to adapt the culture of the organisation and sufficient knowledge of the target readers. 6. Should have a good knowledge of social media and SEO 7. Should have a good personality depicting integrity, perseverance and adaptability.

Oracle EBS SCM Functional consultant with 6 -10 years of experience Minimum 6-10 years experience implementing and supporting Oracle SCM Good understanding of latest industry trends in supply chain and manufacturing related business processes and practices. Domain experience of managing the Supply chain function of a large organization would be an added advantage. Responsibilities will include handling client user day today issues triaging and co-ordination with the offshore team. Should have hands on experience in Oracle PO, OM, Inventory and Discrete manufacturing . Will be responsible for providing subject matter expertise during the user day to day issues handling. Will continuously evaluate the market opportunities in the realm of Oracle SCM applications. Expected to coordinate with people working in different time zone Candidate with good English (Written + Verbal) communication skills, team player, ready to travel / relocate available at short notice Excellent communication skills, expected to work/manage multiple stakeholders simultaneously

Customer Success Management - Head (Cpaas Business).The Impact you will create in the Job:The leader will own the full responsibility for 100% retention, organic growth and inorganic growth ofstrategic accounts, new accounts balancing well on the nature of time/effort/ results thatis needed to ensure the success of the customer. The leader is expected to have abalanced approach toward all customer and ensure that each stakeholder managing theteam are getting the right amount of care for success.The leader will be working across the organization to get his or her success- a matrixworkload will involve working with engineering, support, sales, and other functions toget things done.CSAT and NPS are critical metrics and Churn is something Netcore prefers to be zero,hence the leader will have these as metric measurements on a monthly basis. You will drive client retention, customer satisfaction, upselling and cross-selling. Understand technical roadblocks and make recommendations on solutionimplementation and core integrations to clients using Netcore to overcome them You will be the voice of the customer when engaging with internal teams Collaborate with a team of experienced professionals and driving them in theemail/sms/whatsapp/rcs marketing space towards retention and growth with a customer-centricapproach. Maintaining and expanding on excellent executive client relationships as well asbuilding strong internal relationships across the departments to deliver superiorperformance. Investigate the core of the problem and suggest a long-term solution to it. Work on strategy in generating and developing business growth opportunities,creating new opportunities. Focus on Growth + Engagement Work with internal account teams to identify and resolve renewal risk, identifyexpansion opportunities, build strategies to drive further customer adoption Monitoring and managing the accounts to ensure >100% NRR for the clients andextending end-to-end support throughout the customer lifecycle.What we look for?Exp : 10 - 12 Years Transformational talent who shows leading attributes of Problem solving,Efficiency, Passion and Self direction. A true partner and a concierge for our clients who can go out of his/her way to meettheir KPIs. Understanding of roles and responsibilities within organizations to understand whodoes what at a high level to involve the right people, at the right time Strong analytical skills, in-depth knowledge about the communication channels and themarketing automation space. Build and maintain relationships internally and externally with ease and manageexpectations. 10 -12 years of experience in a client-facing/account management role- Strong understanding of [specific technologies, protocols, or platforms] such as APIs, email deliverability, cloud infrastructure, etc.- Ability to interpret and explain technical concepts to business stakeholders.- Comfort in working with engineering/product teams and understanding technical documentation. Business savvy approach with consultative, problem solving, and issue resolution skillsand works calmly under pressure. Self-motivated, Self-starter and strategic mindset, quick learner.Why Netcore?Being first is in our nature. The first and leading AI/ML-powered marketing automationenabling better customer engagements for businesses of all sizes with cutting-edgetechnologies that include AI, automation, top-notch product experience, customer dataplatform, communication API and multi-channel client engagement options, - acomprehensive customer experience platform to enhance and exhilarate the clientjourney.Netcore has a perfect combo of experience as well as agile mind. We are currentlyserving more than 70% of B2C Unicorns in India and 5000+ brands across 18 countries,making us among the top-rated marketing automation suite for enterprises.Headquartered in Mumbai, we have our global footprints across 10 countries worldwide.Being certified as a Great Place to Work for three consecutive years only reinforcesNetcore s principle of being a people-centric company - where you will not be just anemployee but a family member of the organisation. A career at Netcore is more than just a job it s an opportunity to shape the future. Formore information, please visit netcorecloud.com or follow us on LinkedIn.What s in it for you? Immense growth, continuous learning and consult the top-notch brands Work with some of the most innovative brains Opportunity to explore your entrepreneurial mindset Open culture where your creative bug gets activated.

Create high-quality and engaging content for various platforms, including blogs, articles, whitepapers, social media posts, and website copy. Knowledge and prior experience in SEO will be a plus. Develop a deep understanding of our brand voice, target audience, and industry to create content that aligns with our brand and resonates with our audience. Write compelling branding emails, SMS or WhatsApp marketing collateral that effectively communicate our message and drive engagement with our subscribers and customers. Craft engaging LinkedIn posts to promote our brand, products, and thought leadership in the industry. Collaborate with the marketing team and subject matter experts to research and gather information for content creation. Conduct thorough research on industry trends, competitor activities, and relevant topics to ensure our content stays fresh, informative, and valuable to our audience. Coordinate content production, including collaborating with designers, developers, and other team members to ensure timely delivery of content assets. Edit and proofread content to ensure accuracy, clarity, grammar, and adherence to brand guidelines. Utilize ChatGPT creatively and effectively to enhance content creation and brainstorm new ideas for engaging and innovative content. "} {"heading":"Qualifications" , "id":2 , "content":" Minimum of 1 year of professional experience in content writing, preferably in a digital marketing or similar role. Proven ability to write clear, concise, and engaging content for various platforms and target audiences. Excellent written and verbal communication skills with a strong command of grammar and attention to detail. Familiarity with SEO principles and best practices for optimizing content for search engines. Experience in writing compelling branding emails that drive engagement and conversion. Proficiency in crafting effective LinkedIn posts to promote brand awareness and thought leadership. Strong coordination skills to work effectively with cross-functional teams and meet content production deadlines. Creative thinking and the ability to generate unique and innovative content ideas. Experience in using ChatGPT or similar AI language models to enhance content creation is highly desirable. Bachelors degree in English, Journalism, Communications, or a related field is preferred, but not compulsory. "} We are looking for a talented and experienced Content Writer to join our team. The ideal candidate will have a minimum of 1 year of professional experience in content writing and a passion for creating engaging and compelling written content. The role will involve writing blogs, branding emails, LinkedIn posts, and coordinating content production. Additionally, proficiency in using ChatGPT creatively and effectively is highly desirable.

Manpower Resources India Pvt. Ltd., a leading Executive Search & Selection Company offers services to Manufacturing, Engineering, Infrastructure & Healthcare domain. We have been mandated by a large conglomerate for the below mentioned role . Position Name : Assistant Manager / Manager-SMS-Mechanical-Project Location : Chaliyama Qualification :Diploma / B Tech-(Mechanical) Experience : 6+ Years Key Responsibilities: Candidate must have SAP Experience SMS Maintenance & Project work of Induction Furnace, EOT Cranes, LRF, FES, Water Cooling System, Material Handling System etc. Should have experience in Structure fabrication & erection work Inspection of material quality & contractors bill checking works Erection & maintenance of Induction Furnace & its equipment Erection & maintenance of Ladle Furnace & its equipment Erection & maintenance of EOT Cranes, DG & Compressor Erection & maintenance of Pump House & pipe work Erection & maintenance of Fume Extraction System Erection & maintenance of Sponge feeding system Erection & maintenance of Transfer Trolley & Ladle Pre-Heaters Knowledge of MS Office is must. Working in AutoCAD & SAP will be an added advantage., Responsible for all project related site execution maintaining quality parameters safety coordination. Responsible for ensuring Work front clearance and work availability to the Contractor, Following up with Consultant and Project Team for the timely availability of drawings. Coordination with other departments for job facilitation. Follow the Time Schedule, Construction Plan with help from the Contractor, Consultant. Review and approve of contractors schedule & plan

Job Description Job Title AM-Axis Credit Life Reporting To- Manager - Credit Life Location Will be responsible for managing a leading bank Loan Verticals and branches based out of Delhi Purpose of the Job (overall high level summary of the job) Managing the Group credit life business, across locations and to achieve business volume (premium) and desired penetration. Regularly engage and provide market update, training & drive the ASCs (Loan Centre) to implement the set processes and ensuring seamless functioning of Grp Cr Life product within ASCs. He/she will be closely working with the Retail Asset Teams of the Bank to sell Group credit life Scheme along with the bank s primary product. He/she would plan, monitor, coach, communicate and execute sales strategies and gain mind share of the bank officials (at all levels) and then provide feedback. He/she will also in turn work with the Group Operations to follow up on issuance and clearing of pendency, if any. Principal Accountabilities How they are achieved/measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner. Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market. Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service. Tracking penetration performance and publishing dashboards, along with Group Operations. To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement. Monitoring and control process of Post Sales. Managing complete claims operation & end to end process. Job Description Job Title AM-Axis Credit Life Reporting To- Manager - Credit Life Location Will be responsible for managing a leading bank Loan Verticals and branches based out of Delhi Purpose of the Job (overall high level summary of the job) Managing the Group credit life business, across locations and to achieve business volume (premium) and desired penetration. Regularly engage and provide market update, training & drive the ASCs (Loan Centre) to implement the set processes and ensuring seamless functioning of Grp Cr Life product within ASCs. He/she will be closely working with the Retail Asset Teams of the Bank to sell Group credit life Scheme along with the bank s primary product. He/she would plan, monitor, coach, communicate and execute sales strategies and gain mind share of the bank officials (at all levels) and then provide feedback. He/she will also in turn work with the Group Operations to follow up on issuance and clearing of pendency, if any. Principal Accountabilities How they are achieved/measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner. Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market. Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service. Tracking penetration performance and publishing dashboards, along with Group Operations. To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement. Monitoring and control process of Post Sales. Managing complete claims operation & end to end process.

JOB DESCRIPTION Job Code Job Title Branch Manager Band 4A Reporting To Office Head Grade - Senior Manager Department Agency JOB SUMMARY Responsible for o Revenue targets of the unit o Productivity of the unit o Recruit, coach and develop Sales Managers and Agent Advisors o Adherence to Customer service standards KEY RESPONSIBILITIES Meet unit targets Achieve revenue targets Ensure implementation of GOLD system Supervise the activity plan of Sales Managers & Agents to ensure that these are fulfilled as per the desired standards Ensure that all Sales Managers and Agents under supervision perform as per the company s rules and regulations Track productivity measures as for the unit AFYP Case rate Annual mode business Persistency Paid cases per agent YTD appointments SM appointments Pro active agent retention Annual FYC standards Execute plans for growth of the agency Identify, interview and select new Sales Managers from natural market and by networking Ensure adherence to laid down sales and service standards for Sales Managers Conduct weekly performance review and planning (PRP) for Sales Managers Ensure retention of Sales Managers by formulating their development plans, meeting their training needs and communicating with them on a regular basis Build leadership pipeline of future SMs & APs from the unit. OTHER RESPONSIBILITIES HO co-ordination Sales promotion activities Assist in overall running of the G.O MEASURES OF SUCCESS CGPA AFYP Case Rate Recruitment Retention Persistency GOLD Audit Rating Active Retention Number of promotions MINIMUM EDUCATION Graduate preferably with an MBA MINIMUM/SPECIFIC EXPERIENCE Graduate preferably with an MBA If MBA, minimum of 6 years of experience in sales and sales management, recruitment, supervision and development of people. A graduate should have a minimum of 8-10 years of experience in the above domain. Should have local market exposure and experience in process driven, quality sales organizations Graduate JOB DESCRIPTION Job Code Job Title Branch Manager Band 4A Reporting To Office Head Grade - Senior Manager Department Agency JOB SUMMARY Responsible for o Revenue targets of the unit o Productivity of the unit o Recruit, coach and develop Sales Managers and Agent Advisors o Adherence to Customer service standards KEY RESPONSIBILITIES Meet unit targets Achieve revenue targets Ensure implementation of GOLD system Supervise the activity plan of Sales Managers & Agents to ensure that these are fulfilled as per the desired standards Ensure that all Sales Managers and Agents under supervision perform as per the company s rules and regulations Track productivity measures as for the unit AFYP Case rate Annual mode business Persistency Paid cases per agent YTD appointments SM appointments Pro active agent retention Annual FYC standards Execute plans for growth of the agency Identify, interview and select new Sales Managers from natural market and by networking Ensure adherence to laid down sales and service standards for Sales Managers Conduct weekly performance review and planning (PRP) for Sales Managers Ensure retention of Sales Managers by formulating their development plans, meeting their training needs and communicating with them on a regular basis Build leadership pipeline of future SMs & APs from the unit. OTHER RESPONSIBILITIES HO co-ordination Sales promotion activities Assist in overall running of the G.O MEASURES OF SUCCESS CGPA AFYP Case Rate Recruitment Retention Persistency GOLD Audit Rating Active Retention Number of promotions MINIMUM EDUCATION Graduate preferably with an MBA MINIMUM/SPECIFIC EXPERIENCE Graduate preferably with an MBA If MBA, minimum of 6 years of experience in sales and sales management, recruitment, supervision and development of people. A graduate should have a minimum of 8-10 years of experience in the above domain. Should have local market exposure and experience in process driven, quality sales organizations Graduate

Delivery Lead: To have Java or Angular or Python and UI/UX development and testing knowledge and Strong understanding of how Messaging tools like SMS messaging protocol and Push Notification Alerts at the server level. The candidate will be working along with Delivery Lead to support the squads deliverable and will liaise with the product owner for any specific modules assigned directly for delivery. To be part of the Agile ceremonies along with other squad members. Coordinating with business stakeholders to understand application design and functionality and resolve provide timely resolution for any issues reported by stakeholders or business users. Expectation is to bring in value adds on the product lifecycle and enhance existing product capabilities. Key Responsibilities Strategy Awareness and understanding of the Group s business strategy and model appropriate to the role. Business Awareness and understanding of the wider business, economic and market environment in which the Group operates Processes Lead all stages of software development lifecycle Design, implement and maintain Java-based applications that can be high-volume and low-latency Analyze user requirements to define business objectives Envisioning system features and define application objectives and functionality Identify and resolve any technical issues arising Assuming situation manager role during incidents and crisis. Conducting software analysis, programming, testing, and debugging Manage Java and Java EE application development Prepare and produce releases of software components Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review Governance People & Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. Employ, engage and retain high quality people, with succession planning for critical roles. Responsibility to review team structure/capacity plans. Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Risk Management The ability to interpret and identify key risks issues in system and put in place appropriate controls and measures Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committees Governance Accountable to govern the adherence to tech policies and processes required to support applications in production environment. Accountable to govern the adherence to tech policies and processes required for change of applications in production Accountable to govern the adherence to tech policies and processes required for incident and problem management Other Responsibilities Regulatory & Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e. g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Business domain head, Tribe leaders, Application and Interface teams, CERT team, CTM, Country and Group Businesses. Other Responsibilities Embed Here for good and Group s brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Skills Our Ideal Candidate : - 10 to 12 years of IT experience in Application development. Knowledge of Dart, Java, Kotlin, SQLite, Webpack, HTML, JavaScript, CSS3 Designing reusable code and modules Third-party libraries and RESTful APIs Code versioning tools like Git, Jenkins, etc. Prior knowledge of native programming languages Android and iOS development State management and app architecture Experience in Firebase, PWA, Azure DevOps Familiarity with Material Design guidelines Networking and handling push notifications Microservices architecture and containers Offline storage, performance tuning, and threading Knowledge in Linux administration, OpenShift, Kubernetes Experience in Azure DevOps and OpenShift container platform. Drive and report achievements through key performance indicators and success stories Responsible for creating a framework for periodic reporting and identification for areas of improvement in operational performance parameters Define and help to develop interactive dashboards / analytical reports Support department head on general and team administrative, strategy execution, transformation, stakeholders and vendor management Technical and Soft Skills Technical Skills: Have technical knowledge and hands on experience on Java architecture/framework such as Struts, Spring MVC, Hibernate, Tomcat 8, Apache http and UI/UX design. Knowledge of Dart, Java, Kotlin, SQLite, Webpack, HTML, JavaScript, CSS3 Designing reusable code and modules Third-party libraries and RESTful APIs Microservices management tools such as Kong, Api Gateway. In-memory/Distributed databases like Postgres DevOps tool stack such as ADO, Jenkins, Ansible, GIT, Maven, Docker, Rundeck. Experience in Firebase, PWA, Azure DevOps Programming/Scripting languages such as Python, Perl, Power shell, Bash, Java / J2EE, Angular JS, Spring & Microservices Soft skills: Excellent communicator with strong command in English Expressive, creative and ability to think out-of-box Enthusiastic problem solver with exceptional analytical skill Strong team player but able to complete tasks independently with minimal guidance Never settle mindset, always challenge the status quo High learning aptitude, able to learn new products and technology very quickly Skills and Experience Java, J2EE, Spring, Python, UI/UX PostgreSQL, IBM DB2, Oracle, My SQL Unix, Containerization AWS Cloud and Openshift container platform Tomcat 8, Apache http Agile Practices Qualifications Field of Study Computer Science/Information Technology & related fields Certification Bachelor of Science or higher. Dart, Java, Kotlin, SQLite, Webpack, HTML, JavaScript, CSS3 JAVA / Python / Angular UI/UX designer API Development / MICROSERVICES About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment Assessments Some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www. sc. com/careers www. sc. com/careers 21475

Execute targeted campaigns via Email, WhatsApp, SMS, etc., using tools like MoEngage/Clevertap. Analyze CTRs, conversions, manage cohorts, run A/B tests, and coordinate across product categories to drive personalized, data-driven communication.

Job Description As an AR Collections Officer, you will be responsible for managing overdue receivables, ensuring timely follow-ups with clients and internal stakeholders to drive resolution and improve cash flow. This role requires you to have excellent communications skills as well as attention to detail. Responsibilities: Manage a portfolio of customer accounts and follow up on overdue invoices to ensure timely cash collections. Deal with customers & internal stakeholders diligently, courteously, and professionally while collecting payments. Monitor and collect accounts receivable for assigned portfolio by contacting customers via email, both inbound and outbound. Update collection systems with Non-Payment Reason Codes, Invoice status & relevant comments. Initiate strategies for collection processes and procedures. Respond to customer inquiries. Collaborate with accounts receivables staff, internal Operations and Sales regarding collection of payments. Provide accurate forecasting of collection promises and broken promises to the manager. Retain customer loyalty while initiating processes for collection of payments. Maintain and update record of customers from whom collections are made. Your Profile: 8 to 9 years of experience in cash collection & billing. Strong Stakeholder management and coordination skills. Previous experience working as a Collections Officer. Good written and verbal communication skills. Knowledge of accounting and accounting procedures. Knowledge of S4HANA Cloud is a plus. Bachelor s degree in Accounting, Business Management, or a similar field WHAT WE OFFER: We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, birthday leave Continuous mentoring along your career progression Active sports, events and social committees across our offices Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location

JOB DESCRIPTION: You are part of a global team developing and operating high-volume data processing services that serve our clients in financial services and other industries. You learn our technology stack, our systems architecture, and our business to interact with other developers, business analysts, and quality assurance teams. You work closely with senior engineers on operations and development teams to: Ensure our production services are operating within parameters, resolving or escalating issues as necessary. Develop features and fixes for a dynamic and complex application deployed on a major cloud provider. QUALIFICATIONS: Bachelor degree (or equivalent) in Computer Science, Software Engineering, Computer Information Systems, or a related field. 0-1 years working experience or equivalent contributions to open source, academic, or personal projects. Exposure or expeirence with one or more of .NET, C#, React, Helm, Kubernetes, Entity Framework, relational databases, MongoDB, gRPC, Protocol Buffers, Prometheus, Grafana is an asset. Understanding of root cause analysis and resolution. Passion for hands-on software development and modern software architecture. Strong interpersonal and communication skills with the ability to interact effectively with others, particularly in a remote work environment. Fluent oral and written communication skills in English is an asset. WHAT WE OFFER: We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, birthday leave Continuous mentoring along your career progression Active sports, events and social committees across our offices Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location

You will work on building and maintaining web applications, optimizing performance, and collaborating with designers and other developers to deliver high-quality solutions.