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1.0 - 4.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Supplier Support Analyst I R0139905 Hybrid Bengaluru, India Full time Add to favorites Favorited View favorites The Supplier Support Analyst-I provides advanced administrative support for Supplier Management within the Corporate Supply Chain Services organization. These duties can vary within the department. Serves in a supportive role for Deltek Costpoint vendor management and MRO/Supplier Management System. Principal Accountabilities (Typical duties include the following, although specific duties vary by assignment or contract.) Review supplier onboarding documentation and perform input into Deltek Costpoint vendor master for new suppliers and for changes to existing suppliers as per the SLA. Review Supplier Documents in Supplier Management System (SMS) for compliance and approval Provide support for suppliers/procurement personnel on SMS questions/clarifications. Provide SMS technical support: SMS User, Supplier Access, Create User Accounts, PO acknowledgement, Late Line, Online RFQ, Password Resets, etc. Review Supplier On-boarding process: Initiate Temp ID s in Supplier Registration, Document approvals/rejections, tracking of non-standard document approvals, final approval requests, creation of supplier accounts/contacts Monitor and resolve inquiries submitted through the Supplier Management Support Inbox Support SMS improvement collaboration Submit Supplier Communications and Coordinate responses as applicable Escalate and analyze identified issues and concerns to the Team Lead for timely resolution Maintain central vendor file database and assist in obtaining supplier information. Process daily and weekly reports as required. Perform other duties as assigned. Knowledge Skills Ability to read, write and communicate effectively in English. Ability to develop and maintain excellent customer relationships. Knowledge in the various functional areas of supply chain and or Vendor Master is preferred. Experience working directly with suppliers preferred. Experience in Deltek Costpoint vendor master required. Knowledge of the Federal Acquisition Regulation (FAR) and government property accountability procedures preferred. Proficient in Microsoft Word, Excel, and Outlook software. Ability to organize and prioritize multiple work assignments and work well under pressure. Additional knowledge/skills may be required depending on assignment. Experience Education Bachelor s degree in accounting, business, or associated discipline. Two (2) or more years administrative experience in supplier support, procurement environment or related area. Physical Requirements/Working Environment Generally works in a normal office environment. Ability to work various shifts which may include evening and weekend hours. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters .
Posted 1 week ago
3.0 - 8.0 years
20 - 25 Lacs
Bengaluru
Work from Office
You belong to the top echelon of talent in your field. At one of the worlds most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role. As an Infrastructure Engineer III at JPMorgan Chase within the Infrastructure Platforms team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope. Job responsibilities Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications Resolves most nuances and determines appropriate escalation path Executes conventional approaches to build or break down technical problems Drives the daily activities supporting the standard capacity process applications Collaborating with other mainframe technical teams to provide architectural and technical guidance Developing automation, tooling, reports, and utilities to assist in mainframe access administration Participating in on call and off-hours technology events Required qualifications, capabilities, and skills Formal training or certification on infrastructure disciplines concepts and 3+ years applied experience Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments Initialize new DASD volumes and Add new tape volumes. Perform the space management activities such as VTOC resizing, Defrag, Compress / Reclaim / Release / Cleaning of datasets. Manage and Define SMS rules and ACS routines along with reorganization of storage dataset (HSM CDS Catalog file). Strong knowledge of various storage products like Catalog Recovery Plus, Vantage, STOPX37, DSS, JCLs, VSAM, HSM, CA1, CSM, DS8K, VTS and GDPS replication. Adopt the given technology to meet the drift of customer and business requirements. Demonstrated problem determination and resolution within expected time frame. Root Cause Analysis preparation and meeting Service level agreement for submission. Hands on experience with disaster recovery planning and performing the recovery test (Tape recovery / DASD Replication / Tape Replication) and Managing the Copy services / GDPS. Has the ability to develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments as well as incremental backups as required. Preferred qualifications, capabilities, and skills Strong problem-solving skills Excellent verbal and written communication skills Strong knowledge in programming in REXX or other languages strongly desire
Posted 1 week ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Responsibilities: Lead and manage a team of QA professionals across the globe, including manual testers and automation engineers. Actively collaborate with cross functional teams including Business System Analysts, Developers, Project/Deliver Mgmt. Teams, and Product Managers to ensure quality throughout the development lifecycle. Embed the QA team early on in projects where we can work hand in hand with the BSA team during the data discovery process to build out well executed use cases. Provide feedback to the team on product quality, call out risks/issues, and balance quality with time bound delivery with a release perspective. Document and maintain manual as well as automated test result. Understand the product domain, understand the vision, roadmap, and team goals of the product. Identify opportunities for process improvement and implement solutions to enhance product quality and team efficiency. Design and develop robust automation frameworks and manage the execution of automated and manual tests. Establish and evolve formal QA processes, ensuring that the team is using best practices. Maintain detailed testing documentation related to the software or system. Leverage new technologies (AI) to expand testing accuracy and velocity on projects. Implementation, monitoring, and reporting on QA KPIs. Qualifications: Bachelor's degree in computer science, Engineering, or a related field (or equivalent experience). Minimum of 5 years of management experience, overseeing at least 5 direct reports. Strong experience in coaching and developing team members to support their career growth. Proven ability to work collaboratively with cross-functional teams to identify and resolve issues. Hands-on experience with manual testing, as well as the design and development of automation frameworks. Strong problem-solving and analytical skills. Strong written and spoken English communication skills. Skills and Competencies: Proficiency in testing frameworks, such as Robot, Selenium, TestRail, Python with PyCharm IDE. ETL Strong understanding of transforming complex data sets as well as working with various data sets, including delimited, XML, and JSON. Database - Hands on experience with the following database Technologies. Snowflake (Required) MYSQL/PostgreSQL Nice to have Familiar with NOSQL DB methodologies (Nice to have) Programming Languages Can demonstrate knowledge of any of the following. PLSQL Strong Plus JavaScript Strong Plus Python - Strong Plus AWS Knowledge of the following AWS services: S3 Experience with MarTech including, email, SMS, CDM (customer data management). Experience with AI Agents to assist with data observability and governance is a plus. Jira for Bug and Time tracking.
Posted 2 weeks ago
0.0 - 7.0 years
2 - 9 Lacs
Panipat
Work from Office
Principal Accountabilities How they are achieved/measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner. Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market. Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service. Tracking penetration performance and publishing dashboards, along with Group Operations. To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement. Monitoring and control process of Post Sales. Managing complete claims operation & end to end process. Principal Accountabilities How they are achieved/measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner. Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market. Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service. Tracking penetration performance and publishing dashboards, along with Group Operations. To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement. Monitoring and control process of Post Sales. Managing complete claims operation & end to end process.
Posted 2 weeks ago
2.0 - 3.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Job Description Position Manager - Training No. Of Position TBC Department Training Function Training Reporting to Regional Head - Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter Job Description Position Manager - Training No. Of Position TBC Department Training Function Training Reporting to Regional Head - Training Band 4a / 4b KEY RESPONSIBILITIES Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendarizing and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendarizing all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents MEASURE OF SUCCESS Participant feedback Number of days of training Customer survey rating Pass percentage of agents Digital adoption / adoption of digital learning platform Pass percentage of Agents in IRDA exams Attendance of Agents and employees in training sessions Activating agents month-on-month against the target Compliance on IRDA requirements Monthly Achievement against the target for the agents across multiple performance parameters for agents and AADM Reduction in training cost Awareness level of agents on competition DESIRED QUALIFICATIONS AND EXPERIENCE a. Graduate in any discipline b. At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus KNOWLEDGE / SKILLS / ABILITIES Competency Level Result Orientation 5 Working With & Through Others 4 Innovation 5 Customer Centricity 4 Technical Expertise 4 Business Acumen 4 Impact & Influence 4 Communication 4 Role Modelling Core Values 4 Strategic Planning & Execution 4 Learning ability Logical thinking Must be able to motivate agents Should be self motivated, self starter
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Noida
Work from Office
Senior Python Engineer 1 Open Role Team: Product Team: Product Location: Noida Work Schedule: Full-time Work Schedule: Full-time Work Mode: On-site Job Description: DPDP Consultants is a leading technology and compliance solutions firm specializing in data privacy platforms, digital consent frameworks, and secure API ecosystems. We work with top-tier clients across healthcare, finance, and tech industries to help them comply with the Digital Personal Data Protection (DPDP) Act and global data privacy regulations. Job Summary: We are looking for a highly skilled Senior Python React Engineer to join our growing product engineering team. The ideal candidate will be responsible for developing scalable backend services using Python Flask and building responsive front-end interfaces using React.js. You will play a critical role in designing, developing, and maintaining key modules of our flagship DPDP compliance platform. Responsibilities: Lead the design and development of backend APIs using Python Flask. Develop dynamic and responsive front-end components using React.js and integrate with REST APIs. Collaborate with cross-functional teams including Product, DevOps, and QA to deliver high-quality solutions. Work on performance optimization, security best practices, and code quality. Manage deployments via Docker and CI/CD pipelines. Integrate third-party services and APIs (e.g., WhatsApp/SMS, OAuth, LinkedIn). Troubleshoot and resolve complex technical issues. Mentor junior developers and conduct code reviews. Required Skills and Qualifications: Strong experience in Python Flask and API development. Proficient in React.js and frontend development using modern JavaScript (ES6+). Solid understanding of PostgreSQL or other relational databases. Experience with Docker , Git, and version control systems. Hands-on experience with JWT authentication , role-based access control (RBAC), and secure coding. Familiarity with cloud platforms (preferably AWS) is a plus. Experience working with APIs like WhatsApp/SMS (e.g., MSG91), LinkedIn, etc. Strong debugging, problem-solving, and analytical skills. Nice to Have: Experience in microservices and distributed systems. Working knowledge of Linux-based systems and shell scripting. What We Offer: Opportunity to work on impactful products in the rapidly growing data privacy space. Collaborative and inclusive work environment. Modern tech stack and agile development culture. Competitive compensation and performance incentives. Note: This is a full-time Work from Office role based in Noida. Remote or hybrid options are currently not available. Education: Bachelor??s degree in Computer Science, Engineering, or a related field is Mandatory. Apply Now Job Description: DPDP Consultants is a leading technology and compliance solutions firm specializing in data privacy platforms, digital consent frameworks, and secure API ecosystems. We work with top-tier clients across healthcare, finance, and tech industries to help them comply with the Digital Personal Data Protection (DPDP) Act and global data privacy regulations. Job Summary: We are looking for a highly skilled Senior Python React Engineer to join our growing product engineering team. The ideal candidate will be responsible for developing scalable backend services using Python Flask and building responsive front-end interfaces using React.js. You will play a critical role in designing, developing, and maintaining key modules of our flagship DPDP compliance platform. Python Flask and API development. React.js and frontend development using modern JavaScript (ES6+). Work from Office role based in Noida. Remote or hybrid options are currently not available.
Posted 2 weeks ago
6.0 - 8.0 years
8 - 10 Lacs
Bengaluru
Work from Office
Our division prevents, detects and mitigates compliance, regulatory and reputational risk across the firm and helps to strengthen the firm s culture of compliance. Compliance accomplishes these through the firm s enterprise-wide compliance risk management program. As an independent control function and part of the firm s second line of defense, Compliance assesses the firm s compliance, regulatory and reputational risk; monitors for compliance with new or amended laws, rules and regulations; designs and implements controls, policies, procedures and training; conducts independent testing; investigates, surveils and monitors for compliance risks and breaches; and leads the firm s responses to regulatory examinations, audits and inquiries. Youll be part of a team with members from a wide range of academic and professional backgrounds, such as law, accounting, sales, and trading. We look for those who possess sound judgment, curiosity, and are able to adapt to a changing regulatory landscape. BUSINESS UNIT OVERVIEW: SDC Monitoring and Surveillance ( SMS ) / Programmatic Review Execution Team (PRET) is part of the Securities Division Compliance team which provides compliance coverage and monitors trading activity of the Equities and FICC (Fixed Income, Currency and Commodities) Sales and Trading businesses. Primary function of team is to manage compliance and regulatory risk through the development and oversight of controls, and review of trading activity of these businesses. Team helps identify and prioritize the compliance and regulatory risks across the Securities Division businesses and works to develop and/or enhance appropriate risk control measures to mitigate such risks. The controls include monitoring preventative front-end trading system controls and processes, developing surveillance reports and processes to be able to monitor the trading activity of the business, and create management information systems, where necessary. Post development, SMS performs reviews of such trading activity that is generated through the surveillance reports and provides oversight of such controls to ensure the continuing integrity, relevance and proper performance of those controls. Team works closely with the Business, Line Compliance and Technology as well as other groups within the Firm. Team has team members globally across the US, EMEA and Asia, and as such, aims to bring a global perspective and a globally coordinated approach as well as customized solutions to mitigate local regulatory risks. Bangalore is an integral part of the Goldman Sachs global footprint that works seamlessly as a full and equal partner with Federation and Revenue areas of the firm to deliver banking, sales and trading, and asset management capabilities to clients around the world. Increased depths in capabilities and functional expertise have resulted in the creation of centres of excellence that drive many critical businesses around the globe. The Compliance Division has established a dynamic team of professionals in Bangalore. The Bangalore team plays a central role in the division s global strategy to provide solutions to the firm s traditional business and growth market strategy. We work alongside functional counterparts in many global offices to implement the firm s regulatory and reputational risk management program. Functional Responsibilities: Review and Oversight of Controls Review of surveillance exceptions with Business Personnel and Compliance Officers. Ensure that surveillance reviews are being performed properly from a qualitative and timeliness perspective. Oversight of exception reviews generated by detective controls. Identify enhancements to existing controls. Test the integrity of system controls and surveillance reports by participating in testing programs and validating test results. Participate in periodic risk assessments. Development of Controls Partner with Business Personnel, Compliance Officers, and Compliance Technology to develop and/or enhance system controls, surveillances and associated procedures and training. Apply a consistent approach across businesses, products and regions. Develop associated functional specifications and testing scripts. Develop and/or enhance systematic processes for escalating issues. Develop and/or enhance tools to track repeat offenders and identify patterns of problematic activity across businesses, products and regions. Coordinate issues, findings and practices with colleagues across regions and/or divisions. Generation of management reports / Management information Systems. Reporting of exception reviews generated by detective controls. Preferred Qualifications: Inquisitive and proactive in identifying risks and proposing solutions. Good interpersonal skills and excellent written/oral communication skills. Ability to work with a variety of senior and junior people and build smooth working relationships. Highest attention to detail. Good team player - one who is able to prioritize in a fast moving, constantly changing environment. Entrepreneurial inclination - ability to work alone and act as project manager. Strong analytical and problem solving skills with the ability to exercise sound and balanced judgment. Ability to handle multiple tasks simultaneously and work under tight deadlines. Good understanding of Equity and Futures market.
Posted 2 weeks ago
8.0 - 10.0 years
25 - 30 Lacs
Hyderabad
Work from Office
Data & Analytics Job Level: Senior Officer Senior Software Engineer II ABOUT US We are looking for a talented senior software engineer with an experience in modern technology stack to join our Data & Analytics team based in Hyderabad. It s an exciting moment to accept this challenge, our fast-growing company is passing through an innovation and cloud journey, which will give you the possibility to work in different scenarios and with various technologies. From legacy on-premises applications to modern cloud apps which will definitely contribute to your professional grown. In this role, you should be able to write functional code with a sharp eye for spotting defects. You should be a team player and excellent communicator. If you are also passionate about coding and software design/architecture, we d like to meet you. Roles and Responsibilities: This role involves working with a team of talented developers Responsible for the analysis, design, and development of software solutions Ability to participate and contribute in requirement refinement sessions for new applications and customizations, adhering to standards, processes, and best practices Experience in understanding complex distributed architectures and creating a high-level design, working with other technical leaders to drive out the detailed design and implementation of complex applications, interfaces and integrations Applies technical capabilities within own discipline to lead junior employees Ability to understand, lead and contribute for performance engineering and security assessments of the enterprise software architecture, and assisting guidance, advice, and/or training to other application developers when needed Researches and evaluates tools and software as needed in the ecosystem Develops documentation throughout the software development life cycle (SDLC) Requirements and skills: Bachelor s degree in Computer Science, Engineering, or a related technical field 8-10 years of professional software development, experience working in the Financial Services industry is highly preferred Professional experience building large-scale public facing enterprise applications (React.js, Node.js. PostgreSQL and TypeScript) Preferred experience in AWS and GraphQL. Experience developing in a Cloud Platform (Azure/AWS) Experience working with microservices and distributed systems Experience working with developing APIs, a good understanding of REST API principles and best practices. Solid experience working with relational and non-relational databases (e.g. PostgreSQL Server, MongoDB) Solid experience writing unit, component, and integration tests Experience with container (Docker) and container orchestration platforms like Kubernetes Proficient with CI/CD principles and best practices Experience with Agile Software Development Lifecycle methodologies Highly motivated with a strong sense of commitment and teamwork Highly analytical and strong problem-solving skills An open mind willing and capable to learn in a fast-paced environment across the entire development stack WHAT WE OFFER: We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, birthday leave Continuous mentoring along your career progression Active sports, events and social committees across our offices Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DE&I Committee and network of DE&I Champions, we empower all of our people to be truly invested in the alternative. We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: ) #LI-HYBRID Share this job Hyderabad, India May. 21, 2025 No previously viewed jobs Our stories Amanda Donohue, Senior Manager, Cork Think ahead to five years time and where you would like to see yourself. That s what I did and Alter Domus offered me the right path. Aristidis Halikias, Managing Director, Chicago Many might think that the financial services industry is primarily numbers and math, but I believe we are a people business. The people at Alter Domus make it what it is, and we have some of the best in the entire industry. Carla Walmsley, Senior Manager, Jersey Alter Domus were fully supportive through my studying path, providing study support in the way of study fees and study leave, as well as some flexible working towards nearer each exam to help me manage with work/life (and exam!) balance. Shania Galea, Corporate Services Officer, Malta As a junior, I learn a lot from all colleagues around me. In addition, the AD Academy keeps on providing us with all the training we need. Join our talent community Already a member? Log in here Email Address First Name Last Name Country Code Phone Number Upload your CV/Resume below Interested In Please select a category or location option. Click Add to create your job alert. 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Posted 2 weeks ago
1.0 - 6.0 years
9 - 13 Lacs
Mumbai
Work from Office
As a Paid Media - Sr. Associate at IIDEs Lower Parel office, you will play a critical role in strategizing, leading, and optimizing paid advertising campaigns across multiple platforms. Your core objective is to generate high-quality leads through performance-driven media buying. This role requires both analytical precision and strategic vision, as well as the ability to collaborate across departments to drive growth through digital advertising. What Youll Do: Campaign Strategy & Execution: Develop and execute a full-funnel paid media strategy across platforms such as Google, YouTube, Facebook, Instagram, LinkedIn, Quora, and Bing. Create, manage, and optimize paid media campaigns including Search, Display, Video, and Re-marketing ads. Data-Driven Optimization: Track and analyze campaign metrics (CTR, CPC, CPL, ROI) to drive ongoing improvements and growth. Use insights from Google Analytics and CRM to optimize campaigns and target new opportunities. Reverse-engineer media budgets based on lead targets and revenue goals. Creative Collaboration: Write and test ad copies for various platforms; give clear creative briefs to designers and video editors. Strategize and review landing pages and content to maximize conversions and lead quality. Audience & Segmentation: Conduct consumer profiling to define target audience personas and map digital touchpoints. Clean and upload audience databases for custom targeting on platforms like Facebook Ads. Requirements Must-Have: Experience: Minimum 13 years in paid media campaign execution with experience managing a small team. Platform Expertise: Hands-on experience with Google Ads (Search, Display, Video), Facebook Ads Manager, Bing, LinkedIn Ads, and Quora Ads. Analytical Skills: Strong understanding of campaign metrics, budget forecasting, and ROI analysis. Proficient in Google Analytics. Communication: Excellent written and verbal communication skills for team coordination and ad copywriting. Technical Skills: Proficiency in MS Excel and Google Sheets for audience segmentation and reporting. Should Have: Strong grasp of keyword bidding strategies, match types, remarketing logic, and landing page testing. Experience strategizing content for ad creatives and landing pages. Nice to Have: Basic knowledge of WordPress, CRM systems, Email & SMS marketing, and marketing automation tools. Ability to ideate growth strategies based on historical campaign performance and market insights.
Posted 2 weeks ago
1.0 - 4.0 years
5 - 9 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign standard. Specifically (but not limited to): Work with Clients to assess requirements Configure Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and data-flows Configure the Adobe Campaign solution to customers requirement including Campaigns set-ups, building web pages using Scripting Develop customer-specific solutions where necessary and document them Proactive problem diagnosis, troubleshooting and, resolution Create Implementation plans for new and existing clients Translates business requirements into technical details relevant to program objectives. Lead and work with Team including Administrators, Developers and QA to ensure a quality delivery to time, scope and provide status updates to clients and team members on a regular basis Creation, configuration and integration of templates, components, workflows, and other necessary artifacts. Should have hands-on with the integral components of Adobe Campaign Standard. Should have good knowledge of HTML, CSS, JavaScript, Ajax, JSON and XML. Should have knowledge of developing custom component, templates, data models in Adobe Campaign Standard Should have knowledge of developing EMAIL Templates using Adobe Campaign Standard. Should have experience in creating Segmentation Workflows, Technical Workflows for DATA Acquisition and Delivery Workflows for association with different types of Channels (Email, SMS). Should have knowledge of Tagging in Email Templates and building Custom Workflows. Should have good knowledge of Adobe Analytics for integration with Adobe Campaign. Experience in Agile Scrum environment and should have knowledge of Landing Pages, Forms architecture for development of secure web application development and deployment process. Excellent in communication and help Team in implementation and understanding design aspects and employ best practices. Strong coding standards for efficiency, readability, and reuse and provide defect fixes and support during the life cycle of the project What you need to succeed Adobe Campaign Standard(Implementation Experience) Expertise and Experience in SQL (Oracle SQL Server PostgreSQL) Programming experience (Javascript / Java / VB / C# / PHP) Knowledge of Web Technologies like HTML, and CSS would be a plus Good communication skills to ensure effective customer interactions, communications, and documentation Knowledge of HTML DOM manipulation and page load events a plus
Posted 2 weeks ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
JOB PURPOSE This incumbent is responsible to ensure environmental legal and regulatory compliance requirements are stringently met by GHIAL at all times. He is also responsible for timely follow-up and renewal of GHIALs CFE, CFO and other applicable state pollution control board requirements on continual basis. Similarly, he is responsible to ensure GHIALs compliance to DGCA Civil Aviation Requirement on environmental protection norms. To that effect he will be responsible for timely completion of all documentation process and onward submission to the appropriate government agencies. Under the guidance of HOD, he will be responsible for IMS/ISO compliances as well as applicable process review and documentation. He will support all new projects/modifications to the existing facilities initiated by GHIAL from the environmental clearance perspective in coordination with the other internal departments. He will be responsible for managing the environmental departments inventories/equipment and closely monitor all outsourced departmental activities. He will work in close coordination with the HOD on various environmental awareness trainings, promotion programmes among the airport stakeholders. He will be responsible to conduct periodical environmental audits of all the airport stakeholders to ensure their compliance to all applicable state PCB norms. He will assist HOD in departmental functions in terms of overall administration, budget preparation & procurements, internal/external correspondence etc. . To plan and ensure the implementation of Safety Management System (SMS) at RGIA to achieve the Safety parameters in compliance with the Director General of Civil Aviation requirements. ORGANISATION CHART KEY ACCOUNTABILITIES Accountabilities Key Performance Indicators Evolve and implement SMS processes - Ensure compliance to DGCA CAR Section 1, Series C, Part I, Annexure II SMS Implementation plan: Planned vs actual DSS & Internal Process management- Ensure end to end effectiveness of the internal processes defined for the SMS functioning. The processes related to Reactive management (Investigations, Corrective and Preventive actions taken), Proactive management (Audits and Inspections), Process efficiency: Safety Data base that provides intelligence and information on the data collected through the adherence of the process by the operations team. (% of Action complete reports relating to end to end process adherence. ) Stakeholder s management-Integration of the SMS of external stakeholders (Airlines, Ground handlers, Refuellers, Caterers and service providers) with the RGIA SMS procedure. Safety-Meetings, Trainings, Audits and Inspections, . No of Meetings, Trainings, Audits and Inspections, Communication and Joint safety initiatives. Safety promotion- Ensure safety promotion through Safety newsletters/notices/learning s, Awards and recognition, Safety library/Gallery, Safety week/month/theme based programmes involving the entire Airport community; Administering safety-related surveys. No of Safety promotional initiatives annually. Safety performance- Identifying the Safety indicators and defining the Safety targets; Monitoring and evaluating the results of corrective actions; Ensuring that risk assessments are conducted when applicable; Monitoring the industry for safety concerns that could affect the organization; Being involved with actual or practice emergency responses; Ensure safety-related information, including organizational goals and objectives, are made available to all personnel through established communication processes. Composite safety incident score; Safety Reports (Monthly, Quarterly, Half yearly, Annual, Accident/Incident investigation reports, any additional) Team management: Staff supervision, Building team safety competencies and efficient administrative process within the department to ensure feel, reach and deliverability from/towards the overall goal of the organization. No of safety trainings programs undergone by the team members/No of competency trainings imparted to other departments and organizations KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS Stakeholders: Airlines, Ground handlers, Refuellers, Caterers, other service providers. Airport Authority of India. Statutory authorities: Director General of Civil Aviation, International Civil Aviation Organization, Airports Council International, Government bodies. Other Airports: National and International INTERNAL INTERACTIONS Interact with Departmental heads of operations department. Interaction with the Safety representatives/Department heads of all departments within the organization. FINANCIAL DIMENSIONS Capital Expenditure for creating Safety management tools that assist in the SMS implementation process. (Rs 35, 00, 000) Operational Expenses for PPE, Safety promotional and training initiatives; Safety awards and recognition. (Rs 4, 00, 000) (The above is from the EHS department AOP budget plan) OTHER DIMENSIONS Direct reports Indirect reports-Safety representatives of internal departments. (Approx 5 who would take forward the deliverables within their own teams) Indirect Reports - Safety representatives of all stakeholders(Approx 15 representatives from stakeholders who would take forward the deliverables in turn to about 100 within their respective organizations ) Implement DSS Initiatives as per the deliverables EDUCATION QUALIFICATIONS B Tech with relevant Safety certifications Aviation Specialized trainings and qualifications preferable (Training modules of pilots, Air Traffic Controllers and Airside management specialists that covers the ICAO, Annexures related to Airside in great detail during their training phase. ) A management degree would be preferable as it adds value to the analytical skills that is required of the role. RELEVANT EXPERIENCE At least 12 years of overall experience in Airside operations with at least 2 years of experience in Safety management. (Most suitable profile would be an Aviator/Air Traffic Control/Airside management specialist. ). or At least 12 years of overall experience in Safety management in any industry plus at least 2 years of experience in Airside operations of an Airport. COMPETENCIES Networking Personal Effectiveness Teamwork & Interpersonal influence Stakeholder Focus Entrepreneurship Capability Building Social Awareness Planning & Decision Making Execution & Results Strategic Orientation Problem Solving & Analytical Thinking
Posted 2 weeks ago
4.0 - 8.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Job Title: General Manager - Growth Product Marketing (CREW) Location: Bangalore Company: CREW - Personal Concierge Services Employment Type: Full-Time About CREW CREW is a premium personal concierge service designed to simplify and elevate the everyday lives of time-starved professionals, entrepreneurs, and high-net-worth individuals. From errands to exceptional experiences, we re redefining what convenience looks like. We re now seeking a Growth Product Marketing Manager to help us scale smartly and build deep, lasting relationships with our members. Role Overview We re looking for a highly strategic and execution-focused Growth Product Marketing Manager who can own both acquisition and lifecycle initiatives , while also driving product adoption, frequency of use, and feature activation . You will play a pivotal role in aligning growth goals with the user journey from first touch to long-term loyalty. Key Responsibilities Growth Marketing Develop and manage omni-channel acquisition strategies across paid media, SEO, partnerships, and referral loops Run and optimize performance marketing campaigns (Google, Meta, LinkedIn, etc.) to acquire high-intent users Build and test landing pages, lead capture flows, and funnel optimizations to improve conversion rates Own CRM and lifecycle campaigns (email, SMS, push) to drive re-engagement, upsells, and LTV Leverage customer segmentation and behavioral data to personalize campaigns at scale Product Marketing Partner with product and operations teams to launch new features and services that increase retention and usage Define messaging, positioning, and go-to-market strategies for new product features and concierge offerings Create user education content (emails, onboarding flows, FAQs, tutorials) to reduce friction and deepen usage Develop and analyze cohort behavior to identify drop-offs, opportunities for frequency increases, and feature adoption gaps Gather member insights through surveys, interviews, and usage data to inform product roadmap and communications Strategy Analytics Define and track KPIs across acquisition, activation, and retention funnels Set up experimentation frameworks (A/B testing, multivariate) to rapidly validate hypotheses Deliver regular performance reporting and insight-driven recommendations to leadership Stay on the pulse of the market identify new channels, competitor tactics, and user needs Qualifications 4-8 years of experience in growth, product marketing, or lifecycle marketing roles Proven success in scaling a consumer product or service ideally in a premium, subscription-based or concierge/luxury environment Deep understanding of marketing funnel metrics and behavioral analytics Experience working closely with product, design, and engineering teams Strong writing and positioning skills with an eye for branding and UX Tools: AI first Tools, Google Ads, Meta Ads, Klaviyo or similar CRM tools, Segment, Mixpanel/Amplitude, Google Analytics, Webflow/Landing page tools Self-starter with high attention to detail and strong project management skills AI first in problem solving Nice to Have Experience in luxury/lifestyle services, wellness, hospitality, or fintech Prior startup or high-growth company experience Familiarity with customer research methods (JTBD, surveys, user testing) What We Offer A unique opportunity to shape the growth engine of a high-touch, high-impact service Cross-functional exposure and room to experiment and own outcomes Competitive salary + performance-based incentives Team that s deeply committed to excellence, service, and innovation
Posted 2 weeks ago
12.0 - 17.0 years
20 - 25 Lacs
Hyderabad
Work from Office
This incumbent is responsible to ensure environmental legal and regulatory compliance requirements are stringently met by GHIAL at all times. He is also responsible for timely follow-up and renewal of GHIALs CFE, CFO and other applicable state pollution control board requirements on continual basis. Similarly, he is responsible to ensure GHIALs compliance to DGCA Civil Aviation Requirement on environmental protection norms. To that effect he will be responsible for timely completion of all documentation process and onward submission to the appropriate government agencies. Under the guidance of HOD, he will be responsible for IMS/ISO compliances as well as applicable process review and documentation. He will support all new projects/modifications to the existing facilities initiated by GHIAL from the environmental clearance perspective in coordination with the other internal departments. He will be responsible for managing the environmental departments inventories/equipment and closely monitor all outsourced departmental activities. He will work in close coordination with the HOD on various environmental awareness trainings, promotion programmes among the airport stakeholders. He will be responsible to conduct periodical environmental audits of all the airport stakeholders to ensure their compliance to all applicable state PCB norms. He will assist HOD in departmental functions in terms of overall administration, budget preparation procurements, internal/external correspondence etc.. To plan and ensure the implementation of Safety Management System (SMS) at RGIA to achieve the Safety parameters in compliance with the Director General of Civil Aviation requirements. ORGANISATION CHART KEY ACCOUNTABILITIES Accountabilities Key Performance Indicators Evolve and implement SMS processes - Ensure compliance to DGCA CAR Section 1, Series C, Part I, Annexure II SMS Implementation plan: Planned vs actual DSS Internal Process management- Ensure end to end effectiveness of the internal processes defined for the SMS functioning. The processes related to Reactive management (Investigations, Corrective and Preventive actions taken), Proactive management (Audits and Inspections), Process efficiency: Safety Data base that provides intelligence and information on the data collected through the adherence of the process by the operations team. (% of Action complete reports relating to end to end process adherence.) Stakeholder s management-Integration of the SMS of external stakeholders (Airlines, Ground handlers, Refuellers, Caterers and service providers) with the RGIA SMS procedure. Safety-Meetings, Trainings, Audits and Inspections, . No of Meetings, Trainings, Audits and Inspections, Communication and Joint safety initiatives. Safety promotion- Ensure safety promotion through Safety newsletters/notices/learning s, Awards and recognition, Safety library/Gallery, Safety week/month/theme based programmes involving the entire Airport community; Administering safety-related surveys. No of Safety promotional initiatives annually. Safety performance- Identifying the Safety indicators and defining the Safety targets; Monitoring and evaluating the results of corrective actions; Ensuring that risk assessments are conducted when applicable; Monitoring the industry for safety concerns that could affect the organization; Being involved with actual or practice emergency responses; Ensure safety-related information, including organizational goals and objectives, are made available to all personnel through established communication processes. Composite safety incident score; Safety Reports (Monthly, Quarterly, Half yearly, Annual, Accident/Incident investigation reports, any additional) Team management: Staff supervision, Building team safety competencies and efficient administrative process within the department to ensure feel, reach and deliverability from/towards the overall goal of the organization. No of safety trainings programs undergone by the team members/No of competency trainings imparted to other departments and organizations KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS Stakeholders: Airlines, Ground handlers, Refuellers, Caterers, other service providers. Airport Authority of India. Statutory authorities: Director General of Civil Aviation, International Civil Aviation Organization, Airports Council International, Government bodies. Other Airports: National and International INTERNAL INTERACTIONS Interact with Departmental heads of operations department. Interaction with the Safety representatives/Department heads of all departments within the organization. FINANCIAL DIMENSIONS Capital Expenditure for creating Safety management tools that assist in the SMS implementation process.(Rs 35,00,000) Operational Expenses for PPE, Safety promotional and training initiatives; Safety awards and recognition.(Rs 4,00,000) (The above is from the EHS department AOP budget plan) OTHER DIMENSIONS Direct reports Indirect reports-Safety representatives of internal departments.(Approx 5 who would take forward the deliverables within their own teams) Indirect Reports - Safety representatives of all stakeholders(Approx 15 representatives from stakeholders who would take forward the deliverables in turn to about 100 within their respective organizations ) Implement DSS Initiatives as per the deliverables EDUCATION QUALIFICATIONS B Tech with relevant Safety certifications Aviation Specialized trainings and qualifications preferable (Training modules of pilots, Air Traffic Controllers and Airside management specialists that covers the ICAO, Annexures related to Airside in great detail during their training phase.) A management degree would be preferable as it adds value to the analytical skills that is required of the role. RELEVANT EXPERIENCE At least 12 years of overall experience in Airside operations with at least 2 years of experience in Safety management. (Most suitable profile would be an Aviator/Air Traffic Control/Airside management specialist.). or At least 12 years of overall experience in Safety management in any industry plus at least 2 years of experience in Airside operations of an Airport. COMPETENCIES Networking Personal Effectiveness Teamwork Interpersonal influence Stakeholder Focus Entrepreneurship Capability Building Social Awareness Planning Decision Making Execution Results Strategic Orientation Problem Solving Analytical Thinking
Posted 2 weeks ago
5.0 - 10.0 years
16 - 20 Lacs
Bengaluru
Work from Office
About Credit Saison India Established in 2019, CS India is one of the country s fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partnerships with Non-Bank Financial Companies (NBFCs) and fintechs. Its tech-enabled model coupled with underwriting capability facilitates lending at scale, meeting India s huge gap for credit, especially with underserved and under penetrated segments of the population. Credit Saison India is committed to growing as a lender and evolving its offerings in India for the long-term for MSMEs, households, individuals and more. CS India is registered with the Reserve Bank of India (RBI) and has an AAA rating from CRISIL (a subsidiary of SP Global) and CARE Ratings. Currently, CS India has a branch network of 45 physical offices, 1.2 million active loans, an AUM of over US$1.5B and an employee base of about 1,000 people. Credit Saison India (CS India) is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact. Across its business arms of lending and corporate venture capital, Saison International is committed to being a transformative partner in creating opportunities and enabling the dreams of people. Based in Singapore, over 1,000 employees work across Saison s global operations spanning Singapore, India, Indonesia, Thailand, Vietnam, Mexico, Brazil. Saison International is the international headquarters (IHQ) of Credit Saison Company Limited, founded in 1951 and one of Japan s largest lending conglomerates with over 70 years of history and listed on the Tokyo Stock Exchange. The Company has evolved from a credit-card issuer to a diversified financial services provider across payments, leasing, finance, real estate and entertainment. Job Summary: We are seeking a data-driven and strategic professional to lead our collection strategy for retail and SME loans in India. The ideal candidate will develop, implement, and optimize debt collection strategies that improve recovery rates, reduce delinquency, and ensure compliance with regulatory guidelines. The role requires a strong understanding of analytics, collection processes, RBI regulations, and customer segmentation. Key Responsibilities: Strategy Development: Design and implement end-to-end collection strategies across delinquency buckets (soft, hard, and legal collections). Develop risk-based segmentation to prioritize accounts and personalize recovery actions. Optimize contact strategies (SMS, IVR, email, field visits, call center) based on customer behavior and risk profile. Portfolio Management: Monitor portfolio performance, delinquency trends, and recovery rates. Identify stress segments and design focused recovery campaigns. Analytics Reporting: Use data analytics and machine learning models to forecast recoveries and predict roll rates. Work closely with the data science team to improve scoring models. Build dashboards and performance reports for senior management. Process Optimization: Drive automation and digitization of collections processes. Collaborate with tech teams to implement collection systems (CRM, dialers, payment gateways). Identify and fix bottlenecks in existing collection flows. Agency Vendor Management: Onboard and manage third-party collection agencies and legal vendors. Define SLAs and ensure adherence to compliance and performance metrics. Compliance Risk: Ensure adherence to RBI guidelines, fair practices code, and regulatory requirements. Mitigate reputational and operational risk through effective control mechanisms. Qualifications Skills: Bachelor s degree in Business, Finance, Economics, or related field; MBA preferred. 5-10 years of experience in debt collections, preferably in a fintech, NBFC, or bank. Experience in managing unsecured and secured loan portfolios. Strong knowledge of Indian regulatory framework (RBI, DRA guidelines, SARFAESI). Proficient in Excel, SQL, Power BI/Tableau; knowledge of SAS/R/Python is a plus. Excellent problem-solving, analytical, and communication skills. Experience in working with cross-functional teams (tech, legal, product, operations). Preferred: Exposure to collections strategy in digital lending or consumer finance. Experience with AI/ML-based collection scorecards or decision engines. Multilingual proficiency to deal with regional agencies across India. About Credit Saison IndiaEstablished in 2019, CS India is one of the country s fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled p...
Posted 2 weeks ago
1.0 - 4.0 years
4 - 5 Lacs
Anjar
Work from Office
1. Overall Shift Operations management 2. Shift planning as per production schedule released3. Ensuring targeted output achievement in shift4. Manage manpower and ensure raw material planning for smooth operations of shift Product Management,Plant Management,Process Improvement,Process Automation Support SMS Process Operations 1. Production :Ensure to Achieve Production as per daily, weekly and monthly target. Minimize the cost for Production Process. Ensure to achieve desired yield as per Business Plan2. Plan and Perform activity : Preparing weekly, daily production plan based other schedules released by PPC department. Preparing List of resource requirement. Collation of relevant information to be shared with the HOD. Ensuring adherence of production inline with specifications. Maintaining all records as required as per documentation as per organizational defined process and SOP. Recommend changes to be carried out to improve production. Carrying out routine health checkup of equipments, to ensure continuity of operations.3. Industrial Safety : Ensure Safe Working Condition ,Safe work practices and Safety culture
Posted 2 weeks ago
5.0 - 10.0 years
12 - 17 Lacs
Mumbai
Work from Office
i. BE/B. TECH/BCA/B.SC/M.SC/MCA/M. Tech-(Computers/Electronics/IT) ii. Minimum one certification such as CEH/CPTC/OSCP/ECSA/CEPT and/or equivalent. iii. Having at least 5+ years of post-qualification relevant work experience including appearance before court of law while presenting the extracted cyber evidence. iv. Experience of managing large scale digital evidence media. v. Comprehensive knowledge on forensic digital device data preservation, acquisition, analysis and documentation. vi. Experience in-depth practical knowledge on Ethical Hacking, Penetration Testing, OSINT, Deep and Dark Net Investigations. vii. Experience in handling real-life cyber- crime cases would be preferred. viii. Experience in investigation on Web Defacement/Site Down activities ix. Experience in investigation of Email and VOIP call Analysis and trace Down Methods. x. Experience in investigation on Web SMS/Image/Reverse Image/Video Source tracing methods. xi. Experience in practical knowledge multiple enterprise and open source which have industry benchmark. xii. Experience in comprehensive knowledge on System, Mobile Forensics, Internet Forensics, Cloud Forensics, CC Footage/AV Forensics, Database Forensics, Network Forensics, Malware Forensics, Stegano and Crypto Forensics, Memory Forensics, UAV Forensics and /or other variety of Forensic formats. xiii. Experience in-depth practical knowledge on Malware Forensics, Memory Analysis, Ethical Hacking, Penetration Testing, OSINT, Deep and Dark Net Investigations, Advanced persistent threats (APTs), Sophisticated analysis of malware, cyber security incident (Packet tracing, Web Logs, taking a copy of the mail store and aggregated log analysis), performing threat modeling, and producing intelligence threat assessments. xiv. Experience in practical knowledge on multiple enterprise, open-source tools, Static and Dynamic Malware Analysis Tools. xv. Experience in generating forensic documents for case investigation. xvi. Graduation from premier institutes (IITs, NITs, NFSL, IIIT, etc.) shall be preferred. xvii. Bug-bounty program winners will be preferred. .
Posted 2 weeks ago
3.0 - 8.0 years
1 - 2 Lacs
Siliguri
Work from Office
":" The Social Media Marketer will be responsible for developing and implementing social media strategies to enhance brand awareness, drive engagement, and generate leads. This role requires a creative and analytical individual with a strong understanding of social media platforms and digital marketing trends. Responsibilities include executing social media campaigns, optimising digital engagement, and driving brand awareness through innovative strategies. The candidate must be capable of efficiently handling multiple marketing functions. Key Responsibilities: 1. Social Media Management: Manage and maintain the companys social media accounts (Instagram, Facebook, LinkedIn, YouTube, etc.). Develop and maintain a comprehensive social media content calendar. Create engaging and relevant content, including text, images, and videos. 2. Performance Analysis: Monitor, analyse, and report on social media performance using analytics tools. Measure and review the performance of social media ads and website traffic. Provide insights and recommendations for optimising social media strategies. 3. SEO Optimization: Improve on-page and off-page SEO of the website to increase organic traffic. Conduct keyword research for blogs and titles. 4. Content Collaboration: Partner with the design and development teams to create compelling content and optimize its performance. 5. Advertising Campaigns: Plan, execute, and monitor Meta Ads campaigns, including ad set creation, targeting, and re-targeting. Conduct Google Ads keyword research, competitor analysis, and campaign management. Manage SMS campaigns. 6. Market Awareness: Stay up-to-date with the latest social media trends, tools, and best practices. Conduct competitor analysis to identify opportunities and threats. 7. Reporting: Provide regular reports on social media performance, including key metrics and insights. Requirements Qualifications: Graduate or Masters degree in Marketing, Communications, or a related field. Experience: 3+ years of proven experience in social media marketing. Certification in Digital Marketing is a plus. ","
Posted 2 weeks ago
1.0 - 2.0 years
10 - 15 Lacs
Bengaluru
Work from Office
Designation :- DevOps Engineer About FloBiz: FloBiz is Indias first neobusiness platform, revolutionizing the way Small and Medium-sized Enterprises (SMEs) operate in India. Our mission is to digitize 65 million MSMEs in the country, and we are well on our way to achieving this goal. Our flagship product, myBillBook, has already empowered over 10 million businesses across 2000+ towns with its billing, accounting, inventory management, and payment collection solutions. With over $25 billion in annual transactions, we are proud to be a rapidly growing tech startup serving the needs of SMBs in India. About myBillBook: myBillBook is India s leading GST billing accounting software available for both mobile desktop platforms. It offers full capabilities of a miniature accounting system comprising invoicing, inventory maintenance, AR/AP management and business reporting, along with a horde of value add features like CRM, Staff Attendance Payroll Management, SMS WhatsApp Marketing etc. myBillBook has been designed from the business owner s point of view and supports usage across multiple companies, users, devices and platforms with state-of-the-art data security synchronization technologies for business on-the-go. Position Overview Their primary responsibilities include building and maintaining CI/CD pipelines, automating tasks, monitoring system performance, and troubleshooting issues. Also collaborate with development and operations teams to improve processes and workflows. Key Responsibilities: CI/CD Pipelines: Assist in setting up and maintaining continuous integration and continuous delivery pipelines. Automation: Write scripts and automate repetitive tasks to improve efficiency. Monitoring: Use monitoring tools to track system health and identify potential issues. Troubleshooting: Investigate and resolve issues in development, testing, and production environments. Collaboration: Work with development and operations teams to improve processes and workflows. Infrastructure: Assist in managing and configuring infrastructure. Security: Help ensure the security of systems by implementing security measures and performing vulnerability assessments. Documentation: Document processes and procedures for troubleshooting and maintenance. Learning and Development: Continuously learn new technologies and tools to enhance their skills. Required Skills and Experience: Basic knowledge of scripting and automation : (e.g., Python, Bash). Familiarity with version control systems : (e.g., Git). Basic understanding of network protocols and configurations . Knowledge of containerization tools : (e.g., Docker). Understanding of Linux/Unix-based operating systems . Basic knowledge of database management and SQL . Strong problem-solving skills . Good communication skills . Enthusiasm to learn and adapt to new technologies . Preferred Skills: Experience with cloud platforms : (e.g., AWS, Azure, GCP). Experience with configuration management tools : (e.g., Ansible, Chef, Puppet). Familiarity with Infrastructure as Code (IaC) . Experience with monitoring tools : (e.g., Prometheus, ELK). Knowledge of security best practices . Work Location - Remote Minimum Year experience - 1 to 2 Years
Posted 2 weeks ago
5.0 - 8.0 years
5 - 9 Lacs
Bengaluru
Work from Office
OUR STORY Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. OUR VALUES Customer First. Customer satisfaction is our highest priority. High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about. Essential design. We don t chase trends, and we don t sell everything. We re expert curators that find the very best and bring it to you at the lowest prices. Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners. Environmentally and Socially conscious. We re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers. OUR TEAM AND SUCCESS Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc. RESPONSIBILITIES: Vendor Coaching and Development - Train factory teams on correct interpretation and execution of fit blocks, tolerance rules, grading, and construction method. Lead in-factory fit reviews at Proto, SMS, and pre-production stages; document and communicate precise revision notes. Coach teams on best practices for seam performance, stitching standards, trim application, and garment finishing. Identify root causes of fit and construction failures and drive real-time corrective actions in the sample room. Fit Session Participation and Alignment - Attend weekly fit sessions (virtual or in-person) with the SF Fit Team to stay aligned on fit priorities and evolving standards. Apply insights from fit sessions directly to vendor coaching and sample reviews. Serve as the on the ground extension of the Fit Team in factory settings. Technical Standards Enforcement Audit tech pack understanding during early stage development; ensure vendors are working from current and complete specs. Maintain vendor-facing guidelines on fit blocks, tolerances, construction specs, and finishing requirements. Track and report on sample approval rates, fit rework rates, and construction quality issues by factory. Factory Engagement and Coordination Establish regular on-site coaching schedules and checkpoints with factory technical leaders. Be physically present 4 days per week minimum at designated vendor factory sample rooms. Partner with Sourcing and Quality to flag chronic vendor issues early. REQUIREMENT: 5-8+ years in apparel technical development, fit, or factory quality management. Strong technical skills in garment construction, grading, fit evaluation, and finishing. Experience coaching vendors and sample rooms inside factory environments. Detail-obsessed eye for fit, seams, stitches, trims, and overall garment integrity. Effective communicator in English with cross-cultural sensitivity. Highly organized, proactive, and passionate about vendor development.
Posted 2 weeks ago
6.0 - 8.0 years
8 - 10 Lacs
Mumbai
Work from Office
Principal Accountabilities How they are achieved/measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner. Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market. Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service. Tracking penetration performance and publishing dashboards, along with Group Operations. To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement. Monitoring and control process of Post Sales. Managing complete claims operation & end to end process. Principal Accountabilities How they are achieved/measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner. Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market. Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service. Tracking penetration performance and publishing dashboards, along with Group Operations. To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement. Monitoring and control process of Post Sales. Managing complete claims operation & end to end process.
Posted 2 weeks ago
3.0 - 5.0 years
3 - 7 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Analyst Qualifications: BTech/BSc/BCA Years of Experience: 3 to 5 years Language - Ability: English(International) - Proficient About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do This is a key role where campaign specialist is the end-to-end campaign executor of build and segmentation during the campaign execution lifecycle and will be responsible for delivering agreed activities for campaign deployment and He/she will support delivery via designated marketing automation tool such as UNICA. The role will require high level of expertise in consumer segmentation and loyalty tools, eye for detail and quality output. Ability to master the current UNICA CRM environment but also learn new CRM technologies as they roll out. Responsible for list extraction for different type of campaigns on UNICA platform. Strong SQL knowledge is required. Experience with campaign creation and ability to build campaign on different automation platforms as per clients BRD document. Understanding of offers, collaterals, segment, and collateral mapping concepts. Maintain campaign calendar with real time status of campaigns and go live status. Ensure timely completion of tasks and requests Ensure accurate reporting at required frequency Risk & Issue management Escalate risks as per the escalation matrix defined Identify gaps and areas for improvement in execution processes and propose improvement solutions Apply learning and industry standard best practices from experience What are we looking for Experience working in campaign eco-system specially email, SMS, or direct mail channels Execution experience in UNICA platform or similar marketing automation platform Hands on experience on SQL to perform data extraction using relevant tools Execution experience in database marketing, experience working in high pressure environments. 3 - 5 years of experience in marketing technology and operations focusing on execution of marketing campaigns on behalf of the Client Bachelor s degree in Computer Science, Computer Engineering, Computer Information Systems will be preferred Understanding of integrated marketing and customer data as it relates to targeting, segmentation, test/control design, and campaign analytics Understanding of marketing operations, processes, business requirements Comfortable operating in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects Strong written and verbal communication skills with strong analytical and problem-solving skills. Digital Marketing Campaigns Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BTech,BSc,BCA
Posted 2 weeks ago
4.0 - 8.0 years
5 - 6 Lacs
Kurnool
Work from Office
Roles and Responsibilities Develop digital marketing strategies to drive business growth and brand awareness. Create engaging content for social media platforms, including Facebook, Instagram, LinkedIn, Twitter, and YouTube. Analyze campaign performance using Google Analytics and provide regular reports on ROI analysis and lead generation metrics. Manage email marketing campaigns through Mailchimp or similar tools to nurture leads through the sales funnel. Collaborate with cross-functional teams to identify trends and opportunities for improvement in digital marketing efforts. Desired Candidate Profile 4-8 years of experience in digital marketing with expertise in SMS, Email & WhatsApp Marketing. Proven track record of developing successful digital marketing strategies that drive results. Strong analytical skills with ability to interpret data insights from Google Analytics and other tools.
Posted 2 weeks ago
4.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Provide L2/L3 level support to customers in isolating, diagnosing, reproducing and solving technical issues in a timely manner. Understand and manage client expectations to ensure strong client service and satisfaction Communicate with the customer on the status and provide regular progress updates by o Attending Incident resolution calls with clients and internal stakeholders o Representing the team on routine Incident update calls with clients o Managing clients on live calls Work with respective support teams for Incident investigation, diagnosis and resolution. Determine if an incident needs to be escalated according to priority and severity of issue Participate in Incident review following major Incidents Draft and prepare final RCAs for Sev-1s and Sev-2s Facilitate and support lessons learned reviews and track RCA and remediation items. Monitor the Incidents and manage workload in their respective queues to ensure that client s SLAs and internal OLAs are respected Actively contribute to the Knowledge Base and other organization driven initiatives. Have a level-headed customer-first approach and be passionate about solving customer issues. Have a strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. Able to work independently, responding to customer issues and driving them to resolution with minimal supervision Prepare incident reports and trackers ( Internal/ External / Ad hoc) Work on real-time notifications for incident communication to clients We are looking for a self-motivated, client-facing and knowledgeable Incident Managers who embraces challenges supporting a Global Customer Base. Critical Skills Communication Ability to communicate confidently and effectively at all levels- Both verbally and in written, with clients and within org. Logical approach to problem solving Adhere to predefined Incident Management Process Should be able to distinguish between different severities and priorities as per defined definitions and act accordingly Should be able to recognize incidents eligible to be escalated to Engineering and Dev teams Technical Should be able to understand and collect the prerequisites helpful for primary troubleshooting of the issue reported. Mandatory Requirements In depth knowledge of Linux and troubleshooting skills Hands on experience on Telco Call flows (MO & MT) / VoIP and Telecom networking protocol Strong previous experience with various telecom technologies, including knowledge of hosted and SIP technologies - SIP Error Codes/Methods Experience on SMSC, USSD, VAS, SDP (Service Delivery Platform) SDP / RDP knowledge SS7 protocol & concepts Knowledge of Wireshark, SMS and TCPdump Networking Concepts Desired Hands on experience with MySQL or PgSQL, Mongo DB Knowledge of CLOUD based operations.
Posted 2 weeks ago
4.0 - 8.0 years
8 - 13 Lacs
Mumbai
Work from Office
Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Sr. Speciaist - Net Promoter Score (NPS) to join our Customer Service team in Mumbai. Your typical week might include the following: NPS Program Management with end-to-end ownership of the NPS framework, covering both Transactional NPS (post-service interactions) and Relational NPS (periodic customer surveys). Define survey strategy, frequency, touchpoints, sampling logic, and response tracking. Survey Execution with design and launch of surveys through platforms like SMS, Email, and WhatsApp. Manage survey delivery and efficacy through NPS tools by ensuring ensuring localization, mobile responsiveness, and customer-friendly formats. Analyze NPS results by channel, product, customer segment, geography, and agent. Derive actionable insights from detractor comments and verbatim. Present findings to leadership and cross-functional teams Drive detractor recovery & closure loop initiatives with Servicing touchpoints like Contact Center, Branch, Claims, and Sales teams, and drive improvements. Monitor resolution quality and TAT on detractor recovery. Convert NPS insights into CX improvement plans with business functions. Track progress on identified pain points whether tech, process, or people-related. Create and maintain NPS dashboards and reports for senior leadership and regulator IRDAI (if required). Benchmark internal NPS trends against industry/customer experience standards. Identify and build programs for Promoters such as testimonials, referrals, and case studies. You could be the right candidate if you: Have 7-8 years of experience with 4-5 years in customer experience in driving NPS, CSAT surveys, VOC programs, driving process re-engineering and quality; in health insurance, general insurance or financial services industry. Familiarity with NPS and CSAT Survey tools prevailing in the market. Familiarity with CRM tools like MS Dynamics, Salesforce, CRM Next, SimpleCRM, etc. Have knowledge of text and customer sentiment analysis and statistical interpretation. Have strong analytical skills to identify trend deviations and pain areas for quick redressal. Have excellent communication and negotiation skills. Have a bachelor s degree from a recognized University. Certification in marketing or analytics will be an added advantage. Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing. This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for you, drop in a line with your story at careers@prudentialhealth.in . We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
Posted 2 weeks ago
2.0 - 7.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Marketing Bengaluru Hybrid CRM Executive We usually respond within three days About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UKs largest and fastest-growing services marketplace, were on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that you can always find the best professional for any job. With a talented team of over 270 dedicated individuals, were committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently placed in the Sunday Times Best Places to Work 2024, and previously were 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. Youll have ownership, agility, responsibility and stimulation without any of the worry. About Bark India Bark India is the largest operation of Bark outside the UK with more than 50 staff members. Bark India started operations in December 2022 and currently manages Marketing and Sales functions for India, South Africa and Singapore. In addition, there is also customer support team that provides support to India and Global operations. About the Role We have an opportunity for a dynamic and experienced CRM Executive to join Bark to help deliver personalised and relevant multi-channel communications for our customers and professionals. Reporting directly into a Senior CRM Manager, your time will be split between leading campaigns and supporting delivery of strategically relevant projects. You will be passionate about all things CRM, consider the customer experience and feed in innovative ideas into our strategy whilst delivering a best in class CRM experience for our customers and professionals. Responsibilities Manage set-up and configuration of data-driven campaigns to deliver engagement, retention & conversion Building emails, push notifications and SMS within Iterable Devise testing strategies, including A/B/MVT tests for ongoing BAU trading activities Optimise performance of existing campaigns/automations Oversee campaigns from creation to execution, including analysis and reporting Be comfortable with audience selection, segmentation & analysis Proactively communicate with stakeholders to ensure workloads & deadlines are managed efficiently Required Skills and Experience At least 2 years of experience in a CRM or marketing role Very skilled and experienced working within an ESP platform (Iterable advantageous) Strong analytical skills with previous experience reporting on A/B tests Hands-on experience in delivering CRM campaigns and/or automation including dynamic content and personalisation Data visualisation tools (Tableau Advantageous) Demonstrate strong organisation and prioritisation skills Proactive, strong work ethic, personal accountability and ownership Understanding of best practices with regards to email deployment Exceptional time management & organisational skills Proactive and go-getting attitude Strong communication abilities to effectively collaborate with cross-functional teams Perks and Benefits Share options in a rapidly growing company whose founders have a proven track record and are Private Equity backed Office located in central Bangalore Personal annual L&D Budgets with 52,000 to spend on your development Enhanced Gympass membership for all employees with access to mental health courses and fitness classes Fully stocked kitchen and monthly lunches Regular wellness weeks with industry leading talks through to massages in the office Being at the forefront of an industry with new and exciting problems to solve Interview Process Screening Call with Talent Partner (30 mins) 1st Stage - Hiring Manager Stage (30 mins) 2nd Stage - Technical Task (60 mins) 3rd Stage - Values interview (30 mins) Diversity Statement At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about. Department Bengaluru Remote status Hybrid Marketing Bengaluru Hybrid CRM Executive Loading application form Already working at Bark? Let s recruit together and find your next colleague.
Posted 2 weeks ago
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