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8 - 10 years

25 - 30 Lacs

Bengaluru

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Notice : Immediate to 30 days 8+ years experience in DB2 for z/OS database administration and Experiance in Oracle/ MS SQL Server administration Proven experience with DB2 z/OS version upgrades and migrations Strong knowledge of REORG, RUNSTATS, LOAD utilities and JCL Experience with DB2 data sharing and Parallel Sysplex environments Proficiency in DB2 catalog queries and system monitoring Understanding of VSAM, SMS, and z/OS storage concepts Experience with DB2 security implementation and auditing Knowledge of disaster recovery procedures in a mainframe environment

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3 - 7 years

10 - 15 Lacs

Noida

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We are seeking a strategic, data-driven Retention Marketing Expert to join our marketing team. In this role, you will be responsible for developing and executing retention strategies aimed at increasing customer loyalty, reducing churn, and improving lifetime value (LTV). You will leverage data analytics and customer insights to create personalized retention campaigns, build strong relationships with customers, and ensure seamless experiences across multiple touchpoints. This role requires someone with a strong background in CRM, email marketing, customer segmentation, and lifecycle marketing, with hands-on experience using Various CRM and Marketing Automation tools. Key Responsibilities: o Strategy Development: Develop and implement CRM strategies, including segmentation, personalization, and automation, to enhance customer engagement, retention, and lifetime value. Customer Journey Mapping: Analyze the customer journey and identify touchpoints where CRM efforts can enhance the overall experience. o Email Marketing: Lead the email marketing efforts, including planning, designing, executing, and analyzing email campaigns to optimize open rates, click-through rates, and conversions. o Push Notifications and SMS: Develop and execute push notification and SMS campaigns, ensuring relevant and timely messages that drive user engagement and conversions. o A/B Testing: Implement A/B testing and conduct post-campaign analysis to refine CRM strategies, continually improving performance. - Customer Service Management - Develop and implement customer service strategies - Ensure timely resolution of customer issues - Analyze customer feedback and metrics • • Plan and execute multichannel retention campaigns including email, SMS, Whatsapp, push notifications, and in-app messages to drive repeat purchases and subscription renewals. • • - Data-Driven Insights: • Utilize data analytics to identify key drivers of churn, segment customers, and measure the effectiveness of retention efforts. Provide actionable insights to optimize campaigns. • • - Customer Segmentation & Personalization: • Leverage customer data and behavior to create segmented, personalized marketing campaigns that speak directly to specific customer needs and preferences • • - Cross-Functional Collaboration: • Work closely with product, marketing, creative, customer support, and other teams to align retention strategies with overall business goals, ensuring a seamless customer experience. • • - Churn Prevention & Win-Back Campaigns: • Develop targeted campaigns to prevent churn and re-engage lapsed customers through personalized communication, special offers, and loyalty programs. • • - A/B Testing & Optimization: • Design and implement A/B tests to continually optimize retention strategies, focusing on open rates, conversion rates, and customer satisfaction metrics. • • - Reporting & KPIs: • Monitor key retention KPIs such as churn rate, customer retention rate, LTV, and customer satisfaction (NPS). Regularly present performance metrics and insights to senior leadership. • • - Technology & Tools: • Utilize CleverTap and other marketing automation platforms, CRM systems, and analytics tools (e.g. CleverTap Journeys, Google Analytics) to design, implement, and measure retention campaigns. • o CRM Tools/Vendor Collaboration: Work closely with CRM vendors, to maximize the efficiency and effectiveness of CRM efforts and drive new initiatives. Should have strong knowledge in using e-CRM platforms. o Cost and Revenue Attribution : Monitor and analyze cost and revenue generated from CRM campaigns, ensuring a clear understanding of the ROI for each initiative. o Enhance And Monitor The Brands Visibility Work with creative/in-house agency to create, develop and manage content for brand’s online presence. Performing ad-hoc SEO audits and analysis to validate the content plan and approach. Identify and curate existing relevant content in line with the brand sense of purpose. Create compelling and engaging brand content on social and e-retailer platforms which will attract viewers as well as amplification and interaction through social sharing. Qualifications: • Minimum of 4-6 years of experience in digital marketing, CRM, email marketing, customer service or related roles. • Proven track record of successfully developing and executing digital and CRM strategies that resulted in increased customer engagement and revenue. • Strong analytical and data-driven mindset. • Exceptional communication and project management skills. • Team player with the ability to collaborate cross-functiona

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5 - 10 years

7 - 12 Lacs

Pune

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Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP Master Data Governance MDG Tool Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : A 15 years of fulltime education Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have Skills : SAP Master Data Governance MDG Tool Good to Have Skills : No Technology Specialization Job Requirements : Key Responsibilities : A Responsible for process design, configuration, assistance with testing, requirements gathering and ultimately setup a fully functional development, test, and production environment to delivery MDG C/V/M/F B S/4 Hana Implementation Work Experience and exposure to Life Science Technical Experience : A Create an Integration test Plan with for MDG Data Services Information Steward and ECC backend Gather requirements and ultimately setup a fully functional development, test, and production environment to deliver MDG C/V/M/F scope to the client Professional Attributes : A Should have Good Communication Skills B Should have Good analytical skills presentation skills Educational Qualification: A 15 years of fulltime education

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3 - 5 years

5 - 7 Lacs

Mumbai

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Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? will be responsible for managing Client's customer relationship management (CRM) systems and initiatives, ensuring the effective use of customer data to drive engagement, retention, and growth. This role will play a key part in the development and execution of CRM strategies that enhance customer experiences, foster long-term loyalty, and maximize customer value. The CRM Advisor will collaborate with multiple internal teams, leveraging data and insights to ensure that Client's CRM tools and processes deliver measurable results aligned with the company's business goalsRole requires Digital Marketing Ads & Promotion creation/design Campaign Planning Digital Marketing Campaigns Customer Loyalty Program Problem-solving skills What are we looking for? Customer-Centric Approach:Strong focus on understanding and anticipating customer needs, using CRM tools to deliver personalized, relevant customer experiences. Analytical Thinking:Ability to analyze data and identify trends, insights, and opportunities for CRM improvements and business growth. Project Management:Excellent organizational and time management skills, with the ability to manage multiple projects simultaneously, ensuring delivery on time and within scope. Collaboration & Communication:Strong interpersonal and communication skills, capable of working cross-functionally with diverse teams and engaging stakeholders effectively. Problem-Solving:Proactive in identifying challenges in CRM processes or customer interactions, developing effective solutions to enhance performance. Attention to Detail:High attention to detail in managing customer data and executing campaigns to ensure accuracy and quality in all CRM-related activities.Technical Skills: CRM Systems Expertise:Good understanding of CRM platforms such as Salesforce, Adobe Campaign, Dot Digital to manage customer relationships and deliver targeted campaigns. Data Management & Analytics:Strong ability to manage and analyze customer data to derive insights and inform strategic decisions. Familiarity with tools like Excel, Google Analytics, or Tableau for reporting and analysis. Customer Segmentation:Ability to analyze customer data and create actionable customer segments for targeted communications, leveraging analytics and insights to personalize engagement. Marketing Automation:Knowledge of marketing automation platforms to streamline customer interactions and campaigns across channels (email, SMS, etc.). Integration & Data Flow Management:Familiarity with integrating CRM tools with other business systems (e.g., marketing platforms, sales systems) to enable seamless data flow and customer experience. Roles and Responsibilities: CRM Strategy Development and Implementation:Develop and execute CRM strategies to enhance customer engagement, drive retention, and support business objectives. Collaborate with marketing, sales, and digital teams to align CRM efforts with overall customer experience strategies. CRM System Management:Oversee the configuration, management, and optimization of Client's CRM systems (e.g., Salesforce, Dynamics 365), ensuring the systems are fully utilized to meet customer and business needs. Troubleshoot issues and work with IT to resolve technical challenges. Customer Data Management:Ensure data quality and integrity by implementing best practices for customer data collection, segmentation, and enrichment. Maintain a customer database that allows for targeted, personalized marketing and communication strategies. Campaign Planning and Execution:Lead the creation and execution of CRM campaigns, including email, SMS, loyalty programs, and push notifications, ensuring they are aligned with business objectives and customer preferences. Performance Monitoring and Reporting:Track the effectiveness of CRM campaigns through key performance indicators (KPIs), such as customer retention rates, engagement levels, and ROI. Provide regular reports to senior leadership on campaign results and customer insights. Collaboration Across Functions:Work closely with marketing, digital, sales, and customer service teams to ensure CRM strategies are integrated across all touchpoints and deliver a consistent and exceptional customer experience. Continuous Improvement:Stay up to date with industry best practices, CRM trends, and technological advancements. Recommend improvements to Client's CRM strategies, tools, and processes based on market research and customer feedback. Qualifications Any Graduation

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3 - 5 years

5 - 7 Lacs

Chennai

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Role not for you, but know the perfect person for itRefer a friend, and make Rs 10K if successfully placed :) Refer & Earn! About us: An NSE-listed company and part of a renowned Indian business conglomerate with a strong presence across consumer durables, personal care, and sexual wellness, is looking to expand its D2C digital footprint. The group is home to some of the country s most iconic brands across categories, having pioneered several market-firsts including introducing condoms to India and now leads efforts in normalizing and democratizing pleasure through India s largest pleasure superstore . We are looking for a sharp, detail-obsessed Website Product & Retention Manager who can own and grow our D2C platform, and help drive retention and revenue from every visitor and customer. If you get excited about Shopify hacks, conversion experiments, lifecycle nudges, and using data to unlock LTV, we want you. You ll need to be equal parts product thinker, CRO specialist, retention marketer, and UX nerd. You also must be someone who isn t afraid to work on a bold brand in a taboo category. Responsibilities As the Website & Retention Product Manager, your goal is simple: Turn visits into conversions. Turn customers into loyalists. You ll lead everything from optimization experiments and lifecycle strategy to product development across our owned platforms. Core Website & Product Ownership Own the product roadmap and performance Constantly optimize user flows to reduce drop-offs and increase purchase rates Run CRO experiments (A/B tests, personalization, CTA testing) to improve site KPIs Identify feature gaps and UX improvements based on heatmaps, session recordings, and user feedback Coordinate with design, brand, and tech partners to build seamless experiences Ensure that the Shopify tech stack is well-utilized with the right plugins and app integrations Stay updated with D2C best practices across India and global markets Develop strategies to drive repeat purchases and plug drop-offs, using email, SMS, push, whatsapp and loyalty triggers Collaborate with marketing to plan and optimize lifecycle journeys Partner with agency and marketing to enhance PDPs, offers, and recommendations Work closely on analytics to create & track dashboards that track retention, LTV, cohort behavior, and funnel health Constantly push for incremental gains in average order value, repeat rate, and revenue per session You are a great fit if you: Have 3-5 years of product/website/retention experience in a D2C company Have worked on Shopify stores and understand its ecosystem deeply Understand the lifecycle marketing stack especially tools like Clevertap, WebEngage, Klaviyo, etc. Are hands-on with analytics platforms like GA4, Hotjar, MS Clarity, or Mixpanel Have owned website CRO, ideally running experiments to move the needle Have experience owning full website life cycles from idea to launch to iteration Think like a builder and operator, not just a planner Collaborate well with designers, devs, and marketers Are equally comfortable discussing retention strategy and mobile UX in the same meeting

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3 - 8 years

2 - 5 Lacs

Ahmedabad

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Plan and execute digital marketing campaigns (SEO and social media) Track and analyze campaign performance and adjust strategies as needed Optimize website content for search engines (on-page and off-page SEO). Manage Google Ads and other paid advertising platforms. Manage and grow the company s presence on platforms like Instagram, Facebook, LinkedIn, and Twitter. Use tools like Google Analytics, Search Console, and others to monitor website traffic and campaign results. Create performance reports and present findings to stakeholders. Should handle the website dashboard Monitor product page performance (CTR, conversion rates) and suggest improvements. Create and automate SMS campaigns for cart abandonment, promotions, and customer re-engagement

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3 - 8 years

4 - 8 Lacs

Ahmedabad

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Produce and execute all email and SMS campaigns, including building emails from templates and HTML, copywriting, asset coordination, QA, and scheduling. Support various strategic programs via manual and triggered campaigns across the customer lifecycle including prospecting, win-back, nurturing, post-purchase, loyalty, retention, surveys, and transactional emails. Build effective target audiences and segments for every message to drive engagement and revenue performance against KPI goals. Manage and execute email/SMS marketing calendar and ensure alignment with business priorities, demand forecasts, and internal stakeholders. Use customer data, such as web behavior, to drive the message and content personalization. Devise and execute A/B tests, manage testing calendar, record results, and advise on improvements. Testing includes subject lines, message content, CTAs, customer cohorts, and segments, send time, and new features intended to drive performance lift. Work in partnership with designers and copywriters to optimize email creative and template structure based on best practices. Requirements 3 years of B2B email marketing experience Proven track record of successful email campaigns Experience with email automation platforms Ability to analyze and report on email performance Strong understanding of email deliverability best practices Experience with A/B testing and optimization Knowledge of GDPR and CAN-SPAM regulations

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3 - 6 years

4 - 8 Lacs

Guwahati, Silchar, Dibrugarh

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Job Purpose This job is responsible for the effective management of active franchise stores in the region. Job Context & Major Challenges Core of this role is to manage Strong Merchandise Planning , Profit & Loss management for the Franchisee business , Marketing Planning ,Training and development of the front end team which includes MRM & SM, Strong Operational Efficiency. Major challenges are: Merchandising planning can be a rigorous task, needs to be done efficiently Training the front end team and ensuring necessary skills Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Financial Aspect Improve the profitability of business Reduce working capital KRA2 Customer Aspect Strong customer relationship building for long term KRA3 Operations and Process Aspect Operational Excellence Merchandise planning KRA4 People Learning and Development of Team Members - MRMs & SMs KRA5 Program effectiveness evaluation Ensure analysis of the feedback post the development event. Liaison with the facilitator in the event of any adverse feedback to make quick corrections to the planned course. Ensure post program evaluation plan is implemented immediately after the program. *Updation of MIS Ensure updation of the training & cost MIS. Report planned v/s actual development performance to Head of HR. Career stage categorization for identifying the Talent Pool members Career stage categorization of all employees every year. Facilitate functional managers in conducting potential assessment for their respective team members. Arrive at the Talent pool in adherence to Talent management process. KRA6 DAC implementation & IDP Creation Ensure implementation of DAC for talent pool members in co-ordination with the Corporate Talent Management team. Facilitate the functional managers in the process of writing Individual Development Plans (IDPs) from the DAC for the talent pool members. Ensure implementation of IDPs by linking the same to the Talent Development process to ensure enhancement of competencies. Ensure updation of MIS on IDPs implemented. Facilitate the process of Talent Reviews with the Unit Head and Business Head. YOUNG TALENT MANAGEMENT Internship & Recruitment planning and budgeting Finalize the list of institutes to be visited during the year. Finalize the number of interns & Management Trainees to be recruited during the year. KRA7 Intern and Management Trainee Recruitment process Finalize the selection methodology for selection of interns and Management Trainees. Ensure liaison with the empanelled institutes for internship and final placements. Ensure implementation of the recruitment process and facilitate where required. Induction and orientation Conceptualize the induction and orientation of interns and Management Trainees (MTs). Ensure implementation of the detailed Management Training program STRIDE. Interact with the interns and MTs on a regular basis to ensure course corrections in the program, if required. Acts as a mentor/guide to the MTs. KRA8 Performance evaluation & compensation review Plan for the evaluation of the interns & MTs. Ensure implementation of the plan and use the inputs obtained during the process for their development. Interact with the Rewards team to finalize on the compensation review for the MTs. Campus Branding Activities Maintain relations with the recognized institutes by way of guest lectures, participating in jury, sponsorships and other campus branding activities. Ensure implementation of the Campus Branding plan. Qualifications: Under Graduate Minimum Experience Level: 3-6 Years Report to: Deputy Manager

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1 - 2 years

2 - 5 Lacs

Ahmedabad

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To assist the student in choosing right program University for abroad education. Effective follow-ups with students and their parents through telephone, emails, SMS, Social media and other electronic media. Scanning and uploading student documents and support the application process. Supporting and assisting promotional activities like educational fair, spot evaluation or admission process held at venue. Occasional visit to the Schools / Colleges if required. Participating in Education fairs and assisting University representative visits. Attending telephonic inquires and providing information along with daily student walk-ins. Maintenance of office records and documentation for student application to Colleges/ Universities Desired profile of the candidate Degree level education is a pre-requisite. Understanding of leading English language (IELTS / TOEFL / PTE) formats. A confident, friendly and pleasing personality with good written and oral communication skills. Quick learner and a Team player. Proven track record and success of counseling students to Canada, USA, Australia, New Zealand other countries. (necessary but not essential) Comfortable in using internet, Google, Facebook, email and Microsoft office packages. Good office manners and accomplished telephone manners. Punctuality is must required and able to communicate at all levels.

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- 3 years

2 - 5 Lacs

Hyderabad

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A Multi-Player Gaming Company Head Digital Works is the pioneer & one of Indias largest online skill-gaming companies that develop and operate zeal-driven applications for online gaming enthusiasts. With more than 75 million+ users and multiple brand verticals like A23Rummy and Cricket.com , We have come a long way in the past 18 years. What started from a small garage in 2006 with nothing but a dream - "To become Indias leading online gaming portal" has now turned into one of the most profitable start-ups in India that have gone through cycles of angel, venture capital and private equity investments. Were a diverse group of thinkers and doers who are reimagining whats possible to make it easier for all of us to do what we love in new ways. Role Overview Design GTM (Marketing) plan for product feature launch Identify gaps in the existing processes or features & improve Identify and analyse relevant ideas leading to right product features for retention team Make user journeys with specific KPI s for player targeting Be able to identify & upgrade legacy processes (Automation) Identify bugs/enhancements required to improve marketing programs/user flows Understand player behavior and patterns and there by create segmented campaigns. Exhibit sound product judgment, ability to formulate product strategy and present clear measurable objectives that will lead to achieving our business CRM goals. Expected to gain in-depth knowledge on tools such as Clever Tap, Mixpanel, MSTR and internal Admin interfaces. Required Skills Experience on tools like Clevertap, Mixpanel, Webengage, Moengage, Mixpanel, Appsflyer, Localytics, Firebase etc will be preferred Excellent communication skills, ability to simplify complex topics for broad audiences Knowledge of Automation Marketing, Facebook Marketing, Email marketing, SMS marketing, push notifications, user segmentation and behavior is a plus Work experience in gaming is a plus What we offer - 1. Competitive salary 2. Mediclaim Policy - Best in Industry 3. Flexible working hours 4. Career Development Program 5. Best in Industry Reward and Recognition program 6. Inclusive and Collaborative Work Culture 7. Complimentary snacks are served every day

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2 - 8 years

4 - 10 Lacs

Gurugram

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Job Title: Real Time Analyst Job Description . Role and Key Responsibilities Intraday real time monitoring of service levels for all queues for all the sites throughout the operating window (24/7/365) Real time monitoring of associates performance from all teams at all sites Managing Real Time updates on Service Levels, Contact data and other KPIs Drive real-time impacts to staffing for both internal and outsourced teams vs. requirements metric goals Communicate and call out changes to incoming contact patterns to operations and the broader WFM team Have a real time communication with the WFM team and operations when call outs or changes need to be done (Agent States, queue conditions, weather) Support changes within routing profiles to move associates as needed Update and send reports related to the performance of each site including but not limited to shrinkage, occupancy, other KPIs and NPT usage Build and maintain strong relationships with key stakeholders from all sites to ensure shared objectives are met Review and work TTs assigned to the WFM team that require real-time assistance to different stakeholders Review and process VTO/PTO/OT/Non-Prod time requests in real-time Provide assistance to the other WFM teams as needed. Key Skills & Knowledge MS Excel Knowledge is required. Knowledge of IEX, Avaya and other Workforce Scheduling tools (Admin, setup, use, updated, edits, reporting) will be considered as an added advantage Graduate with 2+ years contact centre experience and Good Communication Skill MS Office - PowerPoint, Word, Access, Outlook, etc. InContact/Oracle - ACD and other ACD platforms to support multi-channel Environment - (Voice/Chat/Email/SMS) 1+ years Workforce Experience (RTA or greater) Basic knowledge of the call center industry. Basic understanding of the financial impact of all decisions made within the Command Center (i.e.; system downtime; overtime; home early; utilization; percent answered; etc.). Knowledge of ACD and Call Center Workforce applications - preferred. Strong oral and written communication skills. Proficient in Microsoft Office. Ability to multi-task, prioritize, and meet timelines of deliverables. Self-starter, sense of urgency, and works well under pressure. High attention to detail, sense of professionalism and ability to develop relationships Education Qualification :- Graduate Disclaimer: - Location: IND Gurgaon - Bld 14 IT SEZ Unit 1, 17th C & D and Gd Flr D Language Requirements: Time Type: Full time

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3 - 5 years

5 - 7 Lacs

Bengaluru

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We are seeking a highly skilled and detail-oriented individual to join our team as a Medical Billing Specialist with solid AR calling experience. As a Medical Billing Specialist, you will play a crucial role in ensuring the accuracy and efficiency of our billing operations while maintaining compliance with regulatory requirements. Role & responsibilities Demographics Verification: Verify and update patient demographic information in the billing system with 100% accuracy of patient demographic data such as name, address, insurance information, and contact details. Resolve discrepancies or missing information in patient demographics to prevent claim denials or delays. Charge Entry: Enter charges into the billing system based on the services provided to patients. Verify the accuracy of charges entered, including the correct procedure codes, modifiers, and unit counts. Ensuring compliance with coding guidelines and payer requirements during charge entry. Claim Submission: Prepare and submit electronic or paper claims to insurance companies, ensuring compliance with billing regulations and payer requirements. Claims Management: Monitor outstanding claims, aging reports, and accounts receivable to ensure prompt resolution of unpaid or underpaid claims. AR Follow up with insurance companies and patients to address outstanding balances. Resubmit corrected claims when necessary. Insurance Verification: Verify patient insurance coverage, eligibility, and benefits prior to claim submission. Obtain pre-authorizations or referrals as necessary. Payment Posting: Post insurance and patient payments accurately into the billing system. Reconcile payments with billed amounts and resolve any discrepancies. Denial Management: Review and resolve rejected or denied claims. Identify reasons for denials, correct errors, and resubmit claims for reimbursement. Provide coaching and feedback to junior team members to ensure performance levels are met. Preferred candidate profile Minimum of 3-5 years of experience in medical billing with AR calling expertise. Proficiency in medical billing software and electronic health record (EHR) systems. Excellent communication skills, both verbal and written, with the ability to interact professionally with patients, insurance companies, and healthcare providers. Commitment to maintaining confidentiality and compliance with regulatory standards, including HIPAA. Male candidates are preferred.

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5 - 7 years

7 - 9 Lacs

Kolkata, Mumbai, New Delhi

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In the minute it takes you to read this job description, Bluecore has launched over 100,000 individually personalized marketing campaigns for our retail ecommerce customers! Job Title: Product Manager - Content Intelligence Team Location: India Department: Product Management Experience Level: 5+ Years About the Role Bluecore is seeking a technically proficient Product Manager with 5+ years of experience to lead our Content Intelligence efforts, powering real-time content personalization, modular campaign logic, and the operationalisation of machine learning across billions of shopper interactions. This role sits at the core of how our system transforms raw data and predictive insights into dynamic, scalable content experiences for marketers.. You ll work closely with engineering teams focused on recipe rules services, catalog ingestion and serving, recommendation infrastructure, and ML operations, helping retailers deliver intelligent messages with precision and scale. Why Bluecore Join a high-impact team shaping the future of digital commerce. At Bluecore, you will play a key role in developing products that redefine how leading brands connect with consumers. This is an opportunity to drive innovation, lead strategic initiatives, and make a tangible impact on the global shopping experience. Key Responsibilities Own the full product lifecycle for backend systems powering content intelligence, including catalog ingestion, personalization logic, and modular rules-based and predictive content delivery.. Prioritize initiatives based on customer value, engineering effort, and strategic alignment, balancing infrastructure needs with user-facing innovation Define and articulate a product vision informed by deep understanding of consumer shopping behavior, data usage patterns, and technical capabilities. Collaborate closely with Engineering, Data Science, Design, Marketing, and Customer Success to ensure successful product delivery and adoption. Act as a subject matter expert in content intelligence, including real-time personalization, rule orchestration, and model operationalization across marketing campaigns.. Conduct competitive analysis and monitor industry trends to inform product innovation and differentiation. Use data-driven decision-making and continuous feedback loops to iterate on product improvements. Define and own product success metrics; use qualitative insights and quantitative data to evaluate impact and guide iteration. Take ownership of complex problems, drive stakeholder alignment, and lead projects with autonomy and clarity. Partner with engineers and technical leads to design scalable infrastructure for ingesting, enriching, and activating catalog and behavioral data. Monitor industry trends across dynamic content personalization, data pipeline optimizations, and ML operations to inform product vision and competitive differentiation. Partner cross-functionally with Product Marketing, Customer Success, and Sales to synthesize user feedback, advocate for customer needs, and ensure product capabilities align with business outcomes and upsell opportunities. Lead product discovery through customer interviews, internal feedback loops, and data insights to define clear problems, hypothesis, and product specs. Qualifications Bachelor s degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience. 5+ years of experience in Product Management, preferably within SaaS, e-commerce, or AI-driven personalization domains. Demonstrated ability to work with technical teams, understand system architecture, and translate technical concepts for non-technical audiences. Proven track record of delivering scalable, user-centric products with measurable business impact. Strong analytical, problem-solving, and strategic thinking skills. Excellent communication and collaboration skills with cross-functional teams. Ability to operate independently in a fast-paced and evolving environment. Bonus Points: Experience working at a B2B SaaS company Experience at a high-scale technology startup (we operate at the scale of billions of users) Experience in personalization, recommendations systems, or building dynamic content infrastructure in a marketing or commerce platform Familiarity with machine learning operations or experience partnering with engineers to deploy, monitor, and tune machine learning models in production Experience building internal systems or tools that enable marketers to manage, test, and scale personalization content What We Value Intellectual curiosity and a bias toward action in solving complex problems. Ability to influence without authority and drive cross-functional alignment. A balanced product mindset that considers user needs, business goals, and technical constraints. End-to-end product ownership and accountability. Empathy for users and a passion for delivering meaningful customer experiences. More About Us: Bluecore is a multi-channel personalization platform that gives retailers a competitive advantage in a digital-first world. Unlike systems built for mass marketing and a physical-first world, Bluecore unifies shopper and product data in a single platform, and using easy-to-deploy predictive models, activates welcomed one-to-one experiences at the speed and scale of digital. Through Bluecore s dynamic shopper and product matching, brands can personalize 100% of communications delivered to consumers through their shopping experiences, anywhere . This comes to life in three core product lines: Bluecore Communicate a modern email service provider (ESP) + SMS Bluecore Site an onsite capture and personalization product Bluecore Advertise a paid media product Bluecore is credited with increasing lifetime value of shoppers and overall speed to marketing for more than 400 brands, including Express, Tommy Hilfiger, The North Face, Teleflora and Bass Pro Shops. We have been recognized as one of the Best Places to Work by Fortune, Crains, Forbes and BuiltIn as well as ranked on the Inc. 5000, the most prestigious ranking of the nation s fastest-growing private companies. We are proud of the culture of flexibility, inclusivity and trust that we have built around our workforce. We are a remote first organization with the option to potentially work in our New York headquarters on occasion moving forward. We love the opportunity to come together - but employees will always have the option on where they work best. At Bluecore we believe in encouraging an inclusive environment in which employees feel encouraged to share their unique perspectives, demonstrate their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to building a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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5 - 10 years

7 - 12 Lacs

Bengaluru

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Minimum 5 years medical coding work experience, should be working in healthcare department. Hands on experience in Radiology and multi-specialty is a must Must have the Knowledge of general accounting principles, revenue cycle processes, medical insurance, and associated regulations High degree of accuracy and attention to detail Ability to manage a Team and multiple tasks/projects. Screen deadlines simultaneously and to identify and resolve exceptions and to interpret data; Customer service orientation including the ability to interface with third party payers Excellent communication skills, both verbal and written Proficient computer skills, including Microsoft Office applications Assign CPT, HCPCS, ICD-10-CM, and DRG codes Examine documents for missing information, corrects information as needed Extract relevant information from patient records and acts as liaison with providers and other parties to clarify information Answers questions, advises, and trains providers and staff on medical coding Informs supervisor of issues with equipment and billing software, and serves as point person for billing software issues, complications and submits service tickets through AMD Ensures compliance with medical coding policies and guidelines; understands the application of each code set Maintains current knowledge regarding coding and diagnostic procedures Works towards compliance in all aspects of coding, participates in compliance activities as requested, and conducts/participates in provider coding reviews and education, as requested

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5 - 10 years

7 - 12 Lacs

Bengaluru

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We are seeking an experienced Marketing Manager with comprehensive 360-degree marketing capabilities, including strong digital marketing expertise. This role is key to driving brand awareness, lead generation, market positioning, and executing digital marketing strategies for MedVoice within the U.S. healthcare industry. The ideal candidate will have a deep understanding of healthcare solutions and a strategic mindset to enhance our growth in the U.S. market. Key Responsibilities: Develop and execute a 360-degree marketing strategy for the U.S. healthcare sector, incorporating digital channels such as SEO, SEM, PPC, email, social media, LinkedIn, and content marketing to enhance brand visibility and generate leads. Oversee the creation of high-quality, engaging content across digital platforms to maintain consistent brand messaging that resonates with the target audience. Track, analyze, and report on campaign performance, using insights to refine strategies and optimize user experience. Lead and manage a team of digital marketing specialists, coordinating with sales, operations, and external agencies to ensure marketing efforts align with business objectives and promote MedVoice s services effectively. Research competitive trends and emerging technologies in the U.S. healthcare market to keep strategies relevant and impactful. Manage the marketing budget effectively, assessing ROI to ensure efficient use of resources and optimize campaign outcomes. Preferred Candidate Profile: Bachelor s degree in Marketing, Business, or a related field. 5+ years of experience in a marketing role, ideally within healthcare, B2B with a focus on the U.S. market. Proven expertise in both digital and traditional marketing strategies, with hands-on experience in digital tools (Google Analytics, HubSpot, SEMrush, etc.). Strong understanding of healthcare services marketing, particularly in the U.S. market. Excellent analytical, communication, and project management skills. Ability to thrive in a fast-paced, collaborative environment.

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3 - 4 years

6 - 7 Lacs

Kharagpur

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Experienced Trainer with a strong background in the life insurance sector, specializing in developing and delivering impactful training programs for employees and agents. Skilled in product knowledge, sales training, and compliance, with a focus on improving performance and achieving organizational goals. Adept at identifying training needs, creating engaging learning content, and measuring the effectiveness of training initiatives. Passionate about fostering continuous learning and development to drive success within the team and enhance customer service and sales outcomes. Key Responsibilities Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendaring and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendaring all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents Key skills required Industry Knowledge Strong understanding of life insurance products, regulations, and market trends. Communication Skills Ability to explain complex concepts clearly and engage with a diverse audience. Presentation Skills Skilled in creating and delivering effective training sessions and workshops. Coaching and Mentoring Ability to guide and motivate employees, helping them improve their skills and performance. Product Knowledge Deep knowledge of life insurance policies, claims processes, underwriting, and sales techniques. Training Development Experience in designing training materials, modules, and assessments tailored to the audiences needs. Adaptability Ability to adjust training methods and content to fit different learning styles and levels. Sales Skills Familiarity with sales techniques, as training often focuses on improving sales performance within the life insurance space. Problem-Solving Skills Ability to address any performance issues or knowledge gaps in trainees effectively. Technology Proficiency Familiarity with e-learning platforms, learning management systems (LMS), and other training tools. Interpersonal Skills Strong relationship-building skills to connect with trainees and collaborate with other departments. Assessment and Feedback Ability to assess trainee progress and provide constructive feedback for improvement. Desired qualification and experience Graduate in any discipline At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus

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- 2 years

0 Lacs

Ahmedabad

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We are looking for a Digital Marketing Intern to support the marketing initiatives of Solvative across digital platforms. Your primary focus will be on promoting our brand, services, and products, as well as contributing to marketing efforts for client projects. Youll collaborate with a passionate team of Solvers working across various layers of digital infrastructure. A strong commitment to teamwork, creativity, and producing high-quality content is essential. Experience- Fresher Responsibilities and Duties- Monitor and analyze website traffic using tools like Google Analytics and prepare internal performance reports. Plan and manage digital marketing campaigns across Facebook, Instagram, LinkedIn, and other relevant platforms. Optimize content across social media channels including Facebook, Twitter, Instagram, etc. Assist with on-site and off-site SEO analysis, including job post listings on various platforms. Contribute to the company s blog and assist in on-page and off-page SEO efforts. Generate creative ideas for content marketing and help update the website and Solvative s social channels. Create, edit, and publish engaging content, including blog posts, social media posts, and podcast materials. Promote Solvative s products and services across digital platforms to boost visibility and engagement. Execute social media strategies to improve reach, visibility, and audience engagement (likes, shares, retweets, etc.). Assist in designing and executing SMS and email marketing campaigns. Collaborate with the Digital Marketing team to run campaigns and achieve performance targets. Support in tracking and improving performance metrics and KPIs for the digital marketing function. Skills Understanding of digital marketing concepts, channels, and tools. Familiarity with Google Ads, Facebook Ads, LinkedIn campaigns, and SEO/SEM strategies. Basic knowledge of web analytics tools (e.g., Google Analytics). Strong communication and interpersonal skills. Analytical thinking and problem-solving attitude. Good understanding of design tools and content creation is a plus (e.g., Canva, Adobe Suite). Ability to work independently and collaboratively in a fast-paced environment. Preferred Qualifications: Pursuing or completed a degree in Marketing, Business, Communications, or a related field. What We Offer MacBooks for all team members. Flexible working hours to support work-life balance. Exciting and challenging projects that leverage cutting-edge AI technologies. Supportive and collaborative work environment. Professional growth and development opportunities.

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7 - 8 years

10 - 11 Lacs

Mumbai

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Meet unit targets Achieve revenue targets Ensure implementation of GOLD system Supervise the activity plan of Sales Managers & Agents to ensure that these are fulfilled as per the desired standards Ensure that all Sales Managers and Agents under supervision perform as per the company s rules and regulations Track productivity measures as for the unit AFYP Case rate Annual mode business Persistency Paid cases per agent YTD appointments SM appointments Pro active agent retention Annual FYC standards Execute plans for growth of the agency Identify, interview and select new Sales Managers from natural market and by networking Ensure adherence to laid down sales and service standards for Sales Managers Conduct weekly performance review and planning (PRP) for Sales Managers Ensure retention of Sales Managers by formulating their development plans, meeting their training needs and communicating with them on a regular basis Build leadership pipeline of future SMs & APs from the unit OTHER RESPONSIBILITIES HO co-ordination Sales promotion activities Assist in overall running of the G O MEASURES OF SUCCESS CGPA AFYP Case Rate Recruitment Retention Persistency GOLD Audit Rating Active Retention Number of promotions MINIMUM EDUCATION Graduate preferably with an MBA MINIMUM/SPECIFIC EXPERIENCE Graduate preferably with an MBA If MBA, minimum of 6 years of experience in sales and sales management, recruitment, supervision and development of people A graduate should have a minimum of 7-8 years of experience in the above domain Should have local market exposure and experience in process driven, quality sales organizations Graduate preferably with an

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8 - 12 years

11 - 15 Lacs

Bengaluru

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The Sales Capability Manager is responsible to support the sales capability programs in the region/branches assigned as per the business requirements. The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders. Job Responsibilities: Identification of training needs and support in developing relevant modules, activities, and tools to ensure a consistent and professional approach across with the aim of increasing standards of sales performance. Monitoring sales KPIs dashboard (DSP, Pipeline etc) and work with branches to improve on sales KPIs. Fully implement sales performance assessment tools and sales capability initiatives Work closely with Branch Managers to improve their ability to manage & support sales teams in the field and their ability to manage performance in their area of responsibility. Delivery of country specific sales activities to ensure consistency & continuous improvement of sales performance standards. This includes supporting Rentokil PCI Sales Academy Programs. Work closely with the local HR team in the recruitment process as needed. This is to ensure that the calibre of salespeople joining the sales team is consistently high and that new recruits possess the appropriate competencies at the right levels. This includes the recruitment of CSEs. Active participation & contribution to business strategy development & deployment and in measuring the progress of these strategies. Monitors sales team progress against these initiatives and provides feedback to the business/leadership team as and when required. Key Result Areas: Support Sales Capability development plan/programs with an objective of improving CSE performance. Delivery of Sales Capability Workshop as per the plan Branch visit/Field visit with CSEs/SMs

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4 - 5 years

25 - 30 Lacs

Bengaluru

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Job Description: About The Company DXC offers competitive compensation and benefits, along with career growth opportunities, while prioritizing employee well-being and work-life balance. Key benefits include onboarding support, a recognition platform, flexible working hours, an Employee Assistance Program, and referral rewards Who We Are At DXC, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Why choose DXCAs the largest independent mainframe services provider globally, we excel in running, optimizing, and modernizing mainframes to boost resilience. The Role As a member of the Mainframe team at DXC, youll tackle complex challenges and foresee potential issues across various mainframe service line components. Youll be at the cutting edge of technology and modernization, working with some of our largest global clients. Your role will involve managing client systems data, providing daily solutions, and ensuring security compliance. Youll handle a queue of tasks, collaborate directly with technicians, and prioritize tickets to deliver optimal solutions. We as part of the worlds largest independent mainframe services provider, youll have the opportunity to recommend modernization strategies, identify new business opportunities, and build relationships with other teams and stakeholders. While the work can be demanding, youll work with a diverse and talented team, gaining valuable management and organizational skills that will benefit your career progression. Your future at DXC !! Customers trust us to manage their applications running on mainframes, and benefit from 3, 000 experts who manage these applications. We optimise core applications and have a strong mainframe heritage, but we do not box customers into the platform. DXC has successfully completed 250+ Mainframe Migrations and 140+ IBM z/Series mainframe platforms under management running 1 million+ MIPS. We have strong mainframe knowledge base, teams of experts where you can share and learn new in this cutting-edge technology. DXC Offers a way forward to grow your career, from Associate to Architect. We have opportunities for Cloud that you won t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in major platforms. In DXC we have variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Job Role Possesses expertise in mainframe storage technologies. Candidate will be responsible for the Management of Storage and related devices within a mainframe complex. Required Technical and Professional Expertise Mainframe Storage Experience - 8+ yrs Location - Any DXC India Location Job Description Mainframe Storage Administrator with minimum 4- 5 years of experience. Capable of maintaining and managing DASD & tape environments, Backup & Restore of data, Disaster Recovery setup using various storage management products/utilities including DFSMS components, device support facility, backup & restore utilities (vendor products). Capable of supporting z/OS and storage management product upgrades & customization. Must have good working knowledge in maintaining SMS configuration, monitoring, and maintaining space availability, performing basic backup & restore using various storage management components/utilities and good experience in basic z/OS facilities including TSO, ISPF, JCL and problem determination procedures. Capable of maintaining and managing DASD replication at various sites and replication software, should have good knowledge and expertise on DASD migration projects, Good knowledge on Storage architect, should be capable of analysis customer data growth and advise accordingly. Must have handle large customer independently. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

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1 - 4 years

3 - 6 Lacs

Chennai, Pune, Delhi

Work from Office

Who You Are: Pride yourself on a job well done. You take ownership of the task at hand, ensuring you deliver accurate and effective solutions every time. Customer support is a team effort, and you embrace feedback, actively listening to customers and colleagues alike. Collaborative and empathetic. You put others first and commit to the right solution, not just your own. You enjoy collaborating with others, learning from them, and sharing your own knowledge in a way that benefits the team. Disciplined curiosity. When something s unclear, you approach it head-on, asking the right questions and seeking to expand your technical knowledge. You re passionate about learning and improving, always curious to explore new technologies and share your insights. Customer-focused. You understand the bigger picture of what matters to our customers and make sure to communicate clear solutions that address their needs. Every interaction is intentional and designed to build confidence toward solving their challenges. Proactive and adaptable. You stay ahead of issues, identifying patterns in client problems, and work with internal teams to address them swiftly. You re comfortable working in a 24x7 shift culture to ensure that client issues are addressed around the clock. What You ll Do: Client Support & Troubleshooting: Provide expert technical support for clients using Bluecore, BigQuery, Datadog, and other tools. Help them resolve issues, optimize campaigns, and maximize the platform s capabilities. Campaign Management: Assist clients in configuring, optimizing, and troubleshooting email/SMS campaigns, including segmentation, automation, and reporting. Problem Resolution: You ll quickly identify technical issues, solve them, and communicate the solution clearly to clients. Whether it s a data issue or a platform error, you ll ensure it s resolved efficiently. Collaboration & Knowledge Sharing: Collaborate with Product, Engineering, and Technical Support teams to escalate and resolve complex issues. Share patterns, trends, and learnings with your team to help improve the overall customer experience. Continuous Learning: Develop your technical skills through hands-on experience with our tools and contribute to our internal knowledge base. Share insights and best practices with the team. Qualifications: 1+ years in product support, technical support, or related roles (preferably SaaS, eCommerce, or digital marketing environments). Hands-on experience with tools like Bluecore , BigQuery , Datadog , Looker , or similar platforms. Strong technical troubleshooting skills in a customer-facing role. Excellent written and verbal communication skills , with the ability to simplify complex technical issues for clients. Customer-first attitude , ensuring every interaction is aligned with the customer s needs and provides a clear path to resolution. Bachelor s degree in Computer Science, Engineering, or a related field (or equivalent experience). Open to 24x7 shift work culture.

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