521 Sms Jobs - Page 18

Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign standard. Specifically (but not limited to): Work with Clients to assess requirements Configure Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and data-flows Configure the Adobe Campaign solution to customers requirement including Campaigns set-ups, building web pages using Scripting Develop customer-specific solutions where necessary and document them Proactive problem diagnosis, troubleshooting and, resolution Create Implementation plans for new and existing clients Translates business requirements into technical details relevant to program objectives. Lead and work with Team including Administrators, Developers and QA to ensure a quality delivery to time, scope and provide status updates to clients and team members on a regular basis Creation, configuration and integration of templates, components, workflows, and other necessary artifacts. Should have hands-on with the integral components of Adobe Campaign Standard. Should have good knowledge of HTML, CSS, JavaScript, Ajax, JSON and XML. Should have knowledge of developing custom component, templates, data models in Adobe Campaign Standard Should have knowledge of developing EMAIL Templates using Adobe Campaign Standard. Should have experience in creating Segmentation Workflows, Technical Workflows for DATA Acquisition and Delivery Workflows for association with different types of Channels (Email, SMS). Should have knowledge of Tagging in Email Templates and building Custom Workflows. Should have good knowledge of Adobe Analytics for integration with Adobe Campaign. Experience in Agile Scrum environment and should have knowledge of Landing Pages, Forms architecture for development of secure web application development and deployment process. Excellent in communication and help Team in implementation and understanding design aspects and employ best practices. Strong coding standards for efficiency, readability, and reuse and provide defect fixes and support during the life cycle of the project What you need to succeed Adobe Campaign Standard(Implementation Experience) Expertise and Experience in SQL (Oracle SQL Server PostgreSQL) Programming experience (Javascript / Java / VB / C# / PHP) Knowledge of Web Technologies like HTML, and CSS would be a plus Good communication skills to ensure effective customer interactions, communications, and documentation Knowledge of HTML DOM manipulation and page load events a plus

JOB PURPOSE This incumbent is responsible to ensure environmental legal and regulatory compliance requirements are stringently met by GHIAL at all times. He is also responsible for timely follow-up and renewal of GHIALs CFE, CFO and other applicable state pollution control board requirements on continual basis. Similarly, he is responsible to ensure GHIALs compliance to DGCA Civil Aviation Requirement on environmental protection norms. To that effect he will be responsible for timely completion of all documentation process and onward submission to the appropriate government agencies. Under the guidance of HOD, he will be responsible for IMS/ISO compliances as well as applicable process review and documentation. He will support all new projects/modifications to the existing facilities initiated by GHIAL from the environmental clearance perspective in coordination with the other internal departments. He will be responsible for managing the environmental departments inventories/equipment and closely monitor all outsourced departmental activities. He will work in close coordination with the HOD on various environmental awareness trainings, promotion programmes among the airport stakeholders. He will be responsible to conduct periodical environmental audits of all the airport stakeholders to ensure their compliance to all applicable state PCB norms. He will assist HOD in departmental functions in terms of overall administration, budget preparation & procurements, internal/external correspondence etc. . To plan and ensure the implementation of Safety Management System (SMS) at RGIA to achieve the Safety parameters in compliance with the Director General of Civil Aviation requirements. ORGANISATION CHART KEY ACCOUNTABILITIES Accountabilities Key Performance Indicators Evolve and implement SMS processes - Ensure compliance to DGCA CAR Section 1, Series C, Part I, Annexure II SMS Implementation plan: Planned vs actual DSS & Internal Process management- Ensure end to end effectiveness of the internal processes defined for the SMS functioning. The processes related to Reactive management (Investigations, Corrective and Preventive actions taken), Proactive management (Audits and Inspections), Process efficiency: Safety Data base that provides intelligence and information on the data collected through the adherence of the process by the operations team. (% of Action complete reports relating to end to end process adherence. ) Stakeholder s management-Integration of the SMS of external stakeholders (Airlines, Ground handlers, Refuellers, Caterers and service providers) with the RGIA SMS procedure. Safety-Meetings, Trainings, Audits and Inspections, . No of Meetings, Trainings, Audits and Inspections, Communication and Joint safety initiatives. Safety promotion- Ensure safety promotion through Safety newsletters/notices/learning s, Awards and recognition, Safety library/Gallery, Safety week/month/theme based programmes involving the entire Airport community; Administering safety-related surveys. No of Safety promotional initiatives annually. Safety performance- Identifying the Safety indicators and defining the Safety targets; Monitoring and evaluating the results of corrective actions; Ensuring that risk assessments are conducted when applicable; Monitoring the industry for safety concerns that could affect the organization; Being involved with actual or practice emergency responses; Ensure safety-related information, including organizational goals and objectives, are made available to all personnel through established communication processes. Composite safety incident score; Safety Reports (Monthly, Quarterly, Half yearly, Annual, Accident/Incident investigation reports, any additional) Team management: Staff supervision, Building team safety competencies and efficient administrative process within the department to ensure feel, reach and deliverability from/towards the overall goal of the organization. No of safety trainings programs undergone by the team members/No of competency trainings imparted to other departments and organizations KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS Stakeholders: Airlines, Ground handlers, Refuellers, Caterers, other service providers. Airport Authority of India. Statutory authorities: Director General of Civil Aviation, International Civil Aviation Organization, Airports Council International, Government bodies. Other Airports: National and International INTERNAL INTERACTIONS Interact with Departmental heads of operations department. Interaction with the Safety representatives/Department heads of all departments within the organization. FINANCIAL DIMENSIONS Capital Expenditure for creating Safety management tools that assist in the SMS implementation process. (Rs 35, 00, 000) Operational Expenses for PPE, Safety promotional and training initiatives; Safety awards and recognition. (Rs 4, 00, 000) (The above is from the EHS department AOP budget plan) OTHER DIMENSIONS Direct reports Indirect reports-Safety representatives of internal departments. (Approx 5 who would take forward the deliverables within their own teams) Indirect Reports - Safety representatives of all stakeholders(Approx 15 representatives from stakeholders who would take forward the deliverables in turn to about 100 within their respective organizations ) Implement DSS Initiatives as per the deliverables EDUCATION QUALIFICATIONS B Tech with relevant Safety certifications Aviation Specialized trainings and qualifications preferable (Training modules of pilots, Air Traffic Controllers and Airside management specialists that covers the ICAO, Annexures related to Airside in great detail during their training phase. ) A management degree would be preferable as it adds value to the analytical skills that is required of the role. RELEVANT EXPERIENCE At least 12 years of overall experience in Airside operations with at least 2 years of experience in Safety management. (Most suitable profile would be an Aviator/Air Traffic Control/Airside management specialist. ). or At least 12 years of overall experience in Safety management in any industry plus at least 2 years of experience in Airside operations of an Airport. COMPETENCIES Networking Personal Effectiveness Teamwork & Interpersonal influence Stakeholder Focus Entrepreneurship Capability Building Social Awareness Planning & Decision Making Execution & Results Strategic Orientation Problem Solving & Analytical Thinking

Job Title: General Manager - Growth Product Marketing (CREW) Location: Bangalore Company: CREW - Personal Concierge Services Employment Type: Full-Time About CREW CREW is a premium personal concierge service designed to simplify and elevate the everyday lives of time-starved professionals, entrepreneurs, and high-net-worth individuals. From errands to exceptional experiences, we re redefining what convenience looks like. We re now seeking a Growth Product Marketing Manager to help us scale smartly and build deep, lasting relationships with our members. Role Overview We re looking for a highly strategic and execution-focused Growth Product Marketing Manager who can own both acquisition and lifecycle initiatives , while also driving product adoption, frequency of use, and feature activation . You will play a pivotal role in aligning growth goals with the user journey from first touch to long-term loyalty. Key Responsibilities Growth Marketing Develop and manage omni-channel acquisition strategies across paid media, SEO, partnerships, and referral loops Run and optimize performance marketing campaigns (Google, Meta, LinkedIn, etc.) to acquire high-intent users Build and test landing pages, lead capture flows, and funnel optimizations to improve conversion rates Own CRM and lifecycle campaigns (email, SMS, push) to drive re-engagement, upsells, and LTV Leverage customer segmentation and behavioral data to personalize campaigns at scale Product Marketing Partner with product and operations teams to launch new features and services that increase retention and usage Define messaging, positioning, and go-to-market strategies for new product features and concierge offerings Create user education content (emails, onboarding flows, FAQs, tutorials) to reduce friction and deepen usage Develop and analyze cohort behavior to identify drop-offs, opportunities for frequency increases, and feature adoption gaps Gather member insights through surveys, interviews, and usage data to inform product roadmap and communications Strategy Analytics Define and track KPIs across acquisition, activation, and retention funnels Set up experimentation frameworks (A/B testing, multivariate) to rapidly validate hypotheses Deliver regular performance reporting and insight-driven recommendations to leadership Stay on the pulse of the market identify new channels, competitor tactics, and user needs Qualifications 4-8 years of experience in growth, product marketing, or lifecycle marketing roles Proven success in scaling a consumer product or service ideally in a premium, subscription-based or concierge/luxury environment Deep understanding of marketing funnel metrics and behavioral analytics Experience working closely with product, design, and engineering teams Strong writing and positioning skills with an eye for branding and UX Tools: AI first Tools, Google Ads, Meta Ads, Klaviyo or similar CRM tools, Segment, Mixpanel/Amplitude, Google Analytics, Webflow/Landing page tools Self-starter with high attention to detail and strong project management skills AI first in problem solving Nice to Have Experience in luxury/lifestyle services, wellness, hospitality, or fintech Prior startup or high-growth company experience Familiarity with customer research methods (JTBD, surveys, user testing) What We Offer A unique opportunity to shape the growth engine of a high-touch, high-impact service Cross-functional exposure and room to experiment and own outcomes Competitive salary + performance-based incentives Team that s deeply committed to excellence, service, and innovation

This incumbent is responsible to ensure environmental legal and regulatory compliance requirements are stringently met by GHIAL at all times. He is also responsible for timely follow-up and renewal of GHIALs CFE, CFO and other applicable state pollution control board requirements on continual basis. Similarly, he is responsible to ensure GHIALs compliance to DGCA Civil Aviation Requirement on environmental protection norms. To that effect he will be responsible for timely completion of all documentation process and onward submission to the appropriate government agencies. Under the guidance of HOD, he will be responsible for IMS/ISO compliances as well as applicable process review and documentation. He will support all new projects/modifications to the existing facilities initiated by GHIAL from the environmental clearance perspective in coordination with the other internal departments. He will be responsible for managing the environmental departments inventories/equipment and closely monitor all outsourced departmental activities. He will work in close coordination with the HOD on various environmental awareness trainings, promotion programmes among the airport stakeholders. He will be responsible to conduct periodical environmental audits of all the airport stakeholders to ensure their compliance to all applicable state PCB norms. He will assist HOD in departmental functions in terms of overall administration, budget preparation procurements, internal/external correspondence etc.. To plan and ensure the implementation of Safety Management System (SMS) at RGIA to achieve the Safety parameters in compliance with the Director General of Civil Aviation requirements. ORGANISATION CHART KEY ACCOUNTABILITIES Accountabilities Key Performance Indicators Evolve and implement SMS processes - Ensure compliance to DGCA CAR Section 1, Series C, Part I, Annexure II SMS Implementation plan: Planned vs actual DSS Internal Process management- Ensure end to end effectiveness of the internal processes defined for the SMS functioning. The processes related to Reactive management (Investigations, Corrective and Preventive actions taken), Proactive management (Audits and Inspections), Process efficiency: Safety Data base that provides intelligence and information on the data collected through the adherence of the process by the operations team. (% of Action complete reports relating to end to end process adherence.) Stakeholder s management-Integration of the SMS of external stakeholders (Airlines, Ground handlers, Refuellers, Caterers and service providers) with the RGIA SMS procedure. Safety-Meetings, Trainings, Audits and Inspections, . No of Meetings, Trainings, Audits and Inspections, Communication and Joint safety initiatives. Safety promotion- Ensure safety promotion through Safety newsletters/notices/learning s, Awards and recognition, Safety library/Gallery, Safety week/month/theme based programmes involving the entire Airport community; Administering safety-related surveys. No of Safety promotional initiatives annually. Safety performance- Identifying the Safety indicators and defining the Safety targets; Monitoring and evaluating the results of corrective actions; Ensuring that risk assessments are conducted when applicable; Monitoring the industry for safety concerns that could affect the organization; Being involved with actual or practice emergency responses; Ensure safety-related information, including organizational goals and objectives, are made available to all personnel through established communication processes. Composite safety incident score; Safety Reports (Monthly, Quarterly, Half yearly, Annual, Accident/Incident investigation reports, any additional) Team management: Staff supervision, Building team safety competencies and efficient administrative process within the department to ensure feel, reach and deliverability from/towards the overall goal of the organization. No of safety trainings programs undergone by the team members/No of competency trainings imparted to other departments and organizations KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS Stakeholders: Airlines, Ground handlers, Refuellers, Caterers, other service providers. Airport Authority of India. Statutory authorities: Director General of Civil Aviation, International Civil Aviation Organization, Airports Council International, Government bodies. Other Airports: National and International INTERNAL INTERACTIONS Interact with Departmental heads of operations department. Interaction with the Safety representatives/Department heads of all departments within the organization. FINANCIAL DIMENSIONS Capital Expenditure for creating Safety management tools that assist in the SMS implementation process.(Rs 35,00,000) Operational Expenses for PPE, Safety promotional and training initiatives; Safety awards and recognition.(Rs 4,00,000) (The above is from the EHS department AOP budget plan) OTHER DIMENSIONS Direct reports Indirect reports-Safety representatives of internal departments.(Approx 5 who would take forward the deliverables within their own teams) Indirect Reports - Safety representatives of all stakeholders(Approx 15 representatives from stakeholders who would take forward the deliverables in turn to about 100 within their respective organizations ) Implement DSS Initiatives as per the deliverables EDUCATION QUALIFICATIONS B Tech with relevant Safety certifications Aviation Specialized trainings and qualifications preferable (Training modules of pilots, Air Traffic Controllers and Airside management specialists that covers the ICAO, Annexures related to Airside in great detail during their training phase.) A management degree would be preferable as it adds value to the analytical skills that is required of the role. RELEVANT EXPERIENCE At least 12 years of overall experience in Airside operations with at least 2 years of experience in Safety management. (Most suitable profile would be an Aviator/Air Traffic Control/Airside management specialist.). or At least 12 years of overall experience in Safety management in any industry plus at least 2 years of experience in Airside operations of an Airport. COMPETENCIES Networking Personal Effectiveness Teamwork Interpersonal influence Stakeholder Focus Entrepreneurship Capability Building Social Awareness Planning Decision Making Execution Results Strategic Orientation Problem Solving Analytical Thinking

About Credit Saison India Established in 2019, CS India is one of the country s fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partnerships with Non-Bank Financial Companies (NBFCs) and fintechs. Its tech-enabled model coupled with underwriting capability facilitates lending at scale, meeting India s huge gap for credit, especially with underserved and under penetrated segments of the population. Credit Saison India is committed to growing as a lender and evolving its offerings in India for the long-term for MSMEs, households, individuals and more. CS India is registered with the Reserve Bank of India (RBI) and has an AAA rating from CRISIL (a subsidiary of SP Global) and CARE Ratings. Currently, CS India has a branch network of 45 physical offices, 1.2 million active loans, an AUM of over US$1.5B and an employee base of about 1,000 people. Credit Saison India (CS India) is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact. Across its business arms of lending and corporate venture capital, Saison International is committed to being a transformative partner in creating opportunities and enabling the dreams of people. Based in Singapore, over 1,000 employees work across Saison s global operations spanning Singapore, India, Indonesia, Thailand, Vietnam, Mexico, Brazil. Saison International is the international headquarters (IHQ) of Credit Saison Company Limited, founded in 1951 and one of Japan s largest lending conglomerates with over 70 years of history and listed on the Tokyo Stock Exchange. The Company has evolved from a credit-card issuer to a diversified financial services provider across payments, leasing, finance, real estate and entertainment. Job Summary: We are seeking a data-driven and strategic professional to lead our collection strategy for retail and SME loans in India. The ideal candidate will develop, implement, and optimize debt collection strategies that improve recovery rates, reduce delinquency, and ensure compliance with regulatory guidelines. The role requires a strong understanding of analytics, collection processes, RBI regulations, and customer segmentation. Key Responsibilities: Strategy Development: Design and implement end-to-end collection strategies across delinquency buckets (soft, hard, and legal collections). Develop risk-based segmentation to prioritize accounts and personalize recovery actions. Optimize contact strategies (SMS, IVR, email, field visits, call center) based on customer behavior and risk profile. Portfolio Management: Monitor portfolio performance, delinquency trends, and recovery rates. Identify stress segments and design focused recovery campaigns. Analytics Reporting: Use data analytics and machine learning models to forecast recoveries and predict roll rates. Work closely with the data science team to improve scoring models. Build dashboards and performance reports for senior management. Process Optimization: Drive automation and digitization of collections processes. Collaborate with tech teams to implement collection systems (CRM, dialers, payment gateways). Identify and fix bottlenecks in existing collection flows. Agency Vendor Management: Onboard and manage third-party collection agencies and legal vendors. Define SLAs and ensure adherence to compliance and performance metrics. Compliance Risk: Ensure adherence to RBI guidelines, fair practices code, and regulatory requirements. Mitigate reputational and operational risk through effective control mechanisms. Qualifications Skills: Bachelor s degree in Business, Finance, Economics, or related field; MBA preferred. 5-10 years of experience in debt collections, preferably in a fintech, NBFC, or bank. Experience in managing unsecured and secured loan portfolios. Strong knowledge of Indian regulatory framework (RBI, DRA guidelines, SARFAESI). Proficient in Excel, SQL, Power BI/Tableau; knowledge of SAS/R/Python is a plus. Excellent problem-solving, analytical, and communication skills. Experience in working with cross-functional teams (tech, legal, product, operations). Preferred: Exposure to collections strategy in digital lending or consumer finance. Experience with AI/ML-based collection scorecards or decision engines. Multilingual proficiency to deal with regional agencies across India. About Credit Saison IndiaEstablished in 2019, CS India is one of the country s fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled p...

1. Overall Shift Operations management 2. Shift planning as per production schedule released3. Ensuring targeted output achievement in shift4. Manage manpower and ensure raw material planning for smooth operations of shift Product Management,Plant Management,Process Improvement,Process Automation Support SMS Process Operations 1. Production :Ensure to Achieve Production as per daily, weekly and monthly target. Minimize the cost for Production Process. Ensure to achieve desired yield as per Business Plan2. Plan and Perform activity : Preparing weekly, daily production plan based other schedules released by PPC department. Preparing List of resource requirement. Collation of relevant information to be shared with the HOD. Ensuring adherence of production inline with specifications. Maintaining all records as required as per documentation as per organizational defined process and SOP. Recommend changes to be carried out to improve production. Carrying out routine health checkup of equipments, to ensure continuity of operations.3. Industrial Safety : Ensure Safe Working Condition ,Safe work practices and Safety culture

i. BE/B. TECH/BCA/B.SC/M.SC/MCA/M. Tech-(Computers/Electronics/IT) ii. Minimum one certification such as CEH/CPTC/OSCP/ECSA/CEPT and/or equivalent. iii. Having at least 5+ years of post-qualification relevant work experience including appearance before court of law while presenting the extracted cyber evidence. iv. Experience of managing large scale digital evidence media. v. Comprehensive knowledge on forensic digital device data preservation, acquisition, analysis and documentation. vi. Experience in-depth practical knowledge on Ethical Hacking, Penetration Testing, OSINT, Deep and Dark Net Investigations. vii. Experience in handling real-life cyber- crime cases would be preferred. viii. Experience in investigation on Web Defacement/Site Down activities ix. Experience in investigation of Email and VOIP call Analysis and trace Down Methods. x. Experience in investigation on Web SMS/Image/Reverse Image/Video Source tracing methods. xi. Experience in practical knowledge multiple enterprise and open source which have industry benchmark. xii. Experience in comprehensive knowledge on System, Mobile Forensics, Internet Forensics, Cloud Forensics, CC Footage/AV Forensics, Database Forensics, Network Forensics, Malware Forensics, Stegano and Crypto Forensics, Memory Forensics, UAV Forensics and /or other variety of Forensic formats. xiii. Experience in-depth practical knowledge on Malware Forensics, Memory Analysis, Ethical Hacking, Penetration Testing, OSINT, Deep and Dark Net Investigations, Advanced persistent threats (APTs), Sophisticated analysis of malware, cyber security incident (Packet tracing, Web Logs, taking a copy of the mail store and aggregated log analysis), performing threat modeling, and producing intelligence threat assessments. xiv. Experience in practical knowledge on multiple enterprise, open-source tools, Static and Dynamic Malware Analysis Tools. xv. Experience in generating forensic documents for case investigation. xvi. Graduation from premier institutes (IITs, NITs, NFSL, IIIT, etc.) shall be preferred. xvii. Bug-bounty program winners will be preferred. .

":" The Social Media Marketer will be responsible for developing and implementing social media strategies to enhance brand awareness, drive engagement, and generate leads. This role requires a creative and analytical individual with a strong understanding of social media platforms and digital marketing trends. Responsibilities include executing social media campaigns, optimising digital engagement, and driving brand awareness through innovative strategies. The candidate must be capable of efficiently handling multiple marketing functions. Key Responsibilities: 1. Social Media Management: Manage and maintain the companys social media accounts (Instagram, Facebook, LinkedIn, YouTube, etc.). Develop and maintain a comprehensive social media content calendar. Create engaging and relevant content, including text, images, and videos. 2. Performance Analysis: Monitor, analyse, and report on social media performance using analytics tools. Measure and review the performance of social media ads and website traffic. Provide insights and recommendations for optimising social media strategies. 3. SEO Optimization: Improve on-page and off-page SEO of the website to increase organic traffic. Conduct keyword research for blogs and titles. 4. Content Collaboration: Partner with the design and development teams to create compelling content and optimize its performance. 5. Advertising Campaigns: Plan, execute, and monitor Meta Ads campaigns, including ad set creation, targeting, and re-targeting. Conduct Google Ads keyword research, competitor analysis, and campaign management. Manage SMS campaigns. 6. Market Awareness: Stay up-to-date with the latest social media trends, tools, and best practices. Conduct competitor analysis to identify opportunities and threats. 7. Reporting: Provide regular reports on social media performance, including key metrics and insights. Requirements Qualifications: Graduate or Masters degree in Marketing, Communications, or a related field. Experience: 3+ years of proven experience in social media marketing. Certification in Digital Marketing is a plus. ","

Designation :- DevOps Engineer About FloBiz: FloBiz is Indias first neobusiness platform, revolutionizing the way Small and Medium-sized Enterprises (SMEs) operate in India. Our mission is to digitize 65 million MSMEs in the country, and we are well on our way to achieving this goal. Our flagship product, myBillBook, has already empowered over 10 million businesses across 2000+ towns with its billing, accounting, inventory management, and payment collection solutions. With over $25 billion in annual transactions, we are proud to be a rapidly growing tech startup serving the needs of SMBs in India. About myBillBook: myBillBook is India s leading GST billing accounting software available for both mobile desktop platforms. It offers full capabilities of a miniature accounting system comprising invoicing, inventory maintenance, AR/AP management and business reporting, along with a horde of value add features like CRM, Staff Attendance Payroll Management, SMS WhatsApp Marketing etc. myBillBook has been designed from the business owner s point of view and supports usage across multiple companies, users, devices and platforms with state-of-the-art data security synchronization technologies for business on-the-go. Position Overview Their primary responsibilities include building and maintaining CI/CD pipelines, automating tasks, monitoring system performance, and troubleshooting issues. Also collaborate with development and operations teams to improve processes and workflows. Key Responsibilities: CI/CD Pipelines: Assist in setting up and maintaining continuous integration and continuous delivery pipelines. Automation: Write scripts and automate repetitive tasks to improve efficiency. Monitoring: Use monitoring tools to track system health and identify potential issues. Troubleshooting: Investigate and resolve issues in development, testing, and production environments. Collaboration: Work with development and operations teams to improve processes and workflows. Infrastructure: Assist in managing and configuring infrastructure. Security: Help ensure the security of systems by implementing security measures and performing vulnerability assessments. Documentation: Document processes and procedures for troubleshooting and maintenance. Learning and Development: Continuously learn new technologies and tools to enhance their skills. Required Skills and Experience: Basic knowledge of scripting and automation : (e.g., Python, Bash). Familiarity with version control systems : (e.g., Git). Basic understanding of network protocols and configurations . Knowledge of containerization tools : (e.g., Docker). Understanding of Linux/Unix-based operating systems . Basic knowledge of database management and SQL . Strong problem-solving skills . Good communication skills . Enthusiasm to learn and adapt to new technologies . Preferred Skills: Experience with cloud platforms : (e.g., AWS, Azure, GCP). Experience with configuration management tools : (e.g., Ansible, Chef, Puppet). Familiarity with Infrastructure as Code (IaC) . Experience with monitoring tools : (e.g., Prometheus, ELK). Knowledge of security best practices . Work Location - Remote Minimum Year experience - 1 to 2 Years

OUR STORY Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. OUR VALUES Customer First. Customer satisfaction is our highest priority. High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about. Essential design. We don t chase trends, and we don t sell everything. We re expert curators that find the very best and bring it to you at the lowest prices. Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners. Environmentally and Socially conscious. We re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers. OUR TEAM AND SUCCESS Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc. RESPONSIBILITIES: Vendor Coaching and Development - Train factory teams on correct interpretation and execution of fit blocks, tolerance rules, grading, and construction method. Lead in-factory fit reviews at Proto, SMS, and pre-production stages; document and communicate precise revision notes. Coach teams on best practices for seam performance, stitching standards, trim application, and garment finishing. Identify root causes of fit and construction failures and drive real-time corrective actions in the sample room. Fit Session Participation and Alignment - Attend weekly fit sessions (virtual or in-person) with the SF Fit Team to stay aligned on fit priorities and evolving standards. Apply insights from fit sessions directly to vendor coaching and sample reviews. Serve as the on the ground extension of the Fit Team in factory settings. Technical Standards Enforcement Audit tech pack understanding during early stage development; ensure vendors are working from current and complete specs. Maintain vendor-facing guidelines on fit blocks, tolerances, construction specs, and finishing requirements. Track and report on sample approval rates, fit rework rates, and construction quality issues by factory. Factory Engagement and Coordination Establish regular on-site coaching schedules and checkpoints with factory technical leaders. Be physically present 4 days per week minimum at designated vendor factory sample rooms. Partner with Sourcing and Quality to flag chronic vendor issues early. REQUIREMENT: 5-8+ years in apparel technical development, fit, or factory quality management. Strong technical skills in garment construction, grading, fit evaluation, and finishing. Experience coaching vendors and sample rooms inside factory environments. Detail-obsessed eye for fit, seams, stitches, trims, and overall garment integrity. Effective communicator in English with cross-cultural sensitivity. Highly organized, proactive, and passionate about vendor development.

Principal Accountabilities How they are achieved/measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner. Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market. Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service. Tracking penetration performance and publishing dashboards, along with Group Operations. To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement. Monitoring and control process of Post Sales. Managing complete claims operation & end to end process. Principal Accountabilities How they are achieved/measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner. Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market. Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service. Tracking penetration performance and publishing dashboards, along with Group Operations. To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement. Monitoring and control process of Post Sales. Managing complete claims operation & end to end process.

Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Analyst Qualifications: BTech/BSc/BCA Years of Experience: 3 to 5 years Language - Ability: English(International) - Proficient About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do This is a key role where campaign specialist is the end-to-end campaign executor of build and segmentation during the campaign execution lifecycle and will be responsible for delivering agreed activities for campaign deployment and He/she will support delivery via designated marketing automation tool such as UNICA. The role will require high level of expertise in consumer segmentation and loyalty tools, eye for detail and quality output. Ability to master the current UNICA CRM environment but also learn new CRM technologies as they roll out. Responsible for list extraction for different type of campaigns on UNICA platform. Strong SQL knowledge is required. Experience with campaign creation and ability to build campaign on different automation platforms as per clients BRD document. Understanding of offers, collaterals, segment, and collateral mapping concepts. Maintain campaign calendar with real time status of campaigns and go live status. Ensure timely completion of tasks and requests Ensure accurate reporting at required frequency Risk & Issue management Escalate risks as per the escalation matrix defined Identify gaps and areas for improvement in execution processes and propose improvement solutions Apply learning and industry standard best practices from experience What are we looking for Experience working in campaign eco-system specially email, SMS, or direct mail channels Execution experience in UNICA platform or similar marketing automation platform Hands on experience on SQL to perform data extraction using relevant tools Execution experience in database marketing, experience working in high pressure environments. 3 - 5 years of experience in marketing technology and operations focusing on execution of marketing campaigns on behalf of the Client Bachelor s degree in Computer Science, Computer Engineering, Computer Information Systems will be preferred Understanding of integrated marketing and customer data as it relates to targeting, segmentation, test/control design, and campaign analytics Understanding of marketing operations, processes, business requirements Comfortable operating in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects Strong written and verbal communication skills with strong analytical and problem-solving skills. Digital Marketing Campaigns Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BTech,BSc,BCA

Roles and Responsibilities Develop digital marketing strategies to drive business growth and brand awareness. Create engaging content for social media platforms, including Facebook, Instagram, LinkedIn, Twitter, and YouTube. Analyze campaign performance using Google Analytics and provide regular reports on ROI analysis and lead generation metrics. Manage email marketing campaigns through Mailchimp or similar tools to nurture leads through the sales funnel. Collaborate with cross-functional teams to identify trends and opportunities for improvement in digital marketing efforts. Desired Candidate Profile 4-8 years of experience in digital marketing with expertise in SMS, Email & WhatsApp Marketing. Proven track record of developing successful digital marketing strategies that drive results. Strong analytical skills with ability to interpret data insights from Google Analytics and other tools.

Provide L2/L3 level support to customers in isolating, diagnosing, reproducing and solving technical issues in a timely manner. Understand and manage client expectations to ensure strong client service and satisfaction Communicate with the customer on the status and provide regular progress updates by o Attending Incident resolution calls with clients and internal stakeholders o Representing the team on routine Incident update calls with clients o Managing clients on live calls Work with respective support teams for Incident investigation, diagnosis and resolution. Determine if an incident needs to be escalated according to priority and severity of issue Participate in Incident review following major Incidents Draft and prepare final RCAs for Sev-1s and Sev-2s Facilitate and support lessons learned reviews and track RCA and remediation items. Monitor the Incidents and manage workload in their respective queues to ensure that client s SLAs and internal OLAs are respected Actively contribute to the Knowledge Base and other organization driven initiatives. Have a level-headed customer-first approach and be passionate about solving customer issues. Have a strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment. Able to work independently, responding to customer issues and driving them to resolution with minimal supervision Prepare incident reports and trackers ( Internal/ External / Ad hoc) Work on real-time notifications for incident communication to clients We are looking for a self-motivated, client-facing and knowledgeable Incident Managers who embraces challenges supporting a Global Customer Base. Critical Skills Communication Ability to communicate confidently and effectively at all levels- Both verbally and in written, with clients and within org. Logical approach to problem solving Adhere to predefined Incident Management Process Should be able to distinguish between different severities and priorities as per defined definitions and act accordingly Should be able to recognize incidents eligible to be escalated to Engineering and Dev teams Technical Should be able to understand and collect the prerequisites helpful for primary troubleshooting of the issue reported. Mandatory Requirements In depth knowledge of Linux and troubleshooting skills Hands on experience on Telco Call flows (MO & MT) / VoIP and Telecom networking protocol Strong previous experience with various telecom technologies, including knowledge of hosted and SIP technologies - SIP Error Codes/Methods Experience on SMSC, USSD, VAS, SDP (Service Delivery Platform) SDP / RDP knowledge SS7 protocol & concepts Knowledge of Wireshark, SMS and TCPdump Networking Concepts Desired Hands on experience with MySQL or PgSQL, Mongo DB Knowledge of CLOUD based operations.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Sr. Speciaist - Net Promoter Score (NPS) to join our Customer Service team in Mumbai. Your typical week might include the following: NPS Program Management with end-to-end ownership of the NPS framework, covering both Transactional NPS (post-service interactions) and Relational NPS (periodic customer surveys). Define survey strategy, frequency, touchpoints, sampling logic, and response tracking. Survey Execution with design and launch of surveys through platforms like SMS, Email, and WhatsApp. Manage survey delivery and efficacy through NPS tools by ensuring ensuring localization, mobile responsiveness, and customer-friendly formats. Analyze NPS results by channel, product, customer segment, geography, and agent. Derive actionable insights from detractor comments and verbatim. Present findings to leadership and cross-functional teams Drive detractor recovery & closure loop initiatives with Servicing touchpoints like Contact Center, Branch, Claims, and Sales teams, and drive improvements. Monitor resolution quality and TAT on detractor recovery. Convert NPS insights into CX improvement plans with business functions. Track progress on identified pain points whether tech, process, or people-related. Create and maintain NPS dashboards and reports for senior leadership and regulator IRDAI (if required). Benchmark internal NPS trends against industry/customer experience standards. Identify and build programs for Promoters such as testimonials, referrals, and case studies. You could be the right candidate if you: Have 7-8 years of experience with 4-5 years in customer experience in driving NPS, CSAT surveys, VOC programs, driving process re-engineering and quality; in health insurance, general insurance or financial services industry. Familiarity with NPS and CSAT Survey tools prevailing in the market. Familiarity with CRM tools like MS Dynamics, Salesforce, CRM Next, SimpleCRM, etc. Have knowledge of text and customer sentiment analysis and statistical interpretation. Have strong analytical skills to identify trend deviations and pain areas for quick redressal. Have excellent communication and negotiation skills. Have a bachelor s degree from a recognized University. Certification in marketing or analytics will be an added advantage. Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing. This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for you, drop in a line with your story at careers@prudentialhealth.in . We are eager to catch-up! Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Marketing Bengaluru Hybrid CRM Executive We usually respond within three days About Bark Bark is revolutionising the way people find professionals in over 1,000 unique categories. As the UKs largest and fastest-growing services marketplace, were on a mission to make finding the right professional quick and easy. With a presence in eleven countries and plans for further expansion, joining us at this genuinely exciting time will be a journey like no other. Our cutting-edge technology ensures that you can always find the best professional for any job. With a talented team of over 270 dedicated individuals, were committed to providing exceptional service and ensuring that our customers are satisfied every step of the way. This is an exciting time to join our scaling business, we recently placed in the Sunday Times Best Places to Work 2024, and previously were 64th in the Sunday Times 100 fastest growing private tech companies in 2023. As a profitable scale-up, Bark is in a unique position to offer the best of both worlds; the excitement and agility of a start up combined with the financial security and backing of a renowned private equity firm, EMK Capital. Youll have ownership, agility, responsibility and stimulation without any of the worry. About Bark India Bark India is the largest operation of Bark outside the UK with more than 50 staff members. Bark India started operations in December 2022 and currently manages Marketing and Sales functions for India, South Africa and Singapore. In addition, there is also customer support team that provides support to India and Global operations. About the Role We have an opportunity for a dynamic and experienced CRM Executive to join Bark to help deliver personalised and relevant multi-channel communications for our customers and professionals. Reporting directly into a Senior CRM Manager, your time will be split between leading campaigns and supporting delivery of strategically relevant projects. You will be passionate about all things CRM, consider the customer experience and feed in innovative ideas into our strategy whilst delivering a best in class CRM experience for our customers and professionals. Responsibilities Manage set-up and configuration of data-driven campaigns to deliver engagement, retention & conversion Building emails, push notifications and SMS within Iterable Devise testing strategies, including A/B/MVT tests for ongoing BAU trading activities Optimise performance of existing campaigns/automations Oversee campaigns from creation to execution, including analysis and reporting Be comfortable with audience selection, segmentation & analysis Proactively communicate with stakeholders to ensure workloads & deadlines are managed efficiently Required Skills and Experience At least 2 years of experience in a CRM or marketing role Very skilled and experienced working within an ESP platform (Iterable advantageous) Strong analytical skills with previous experience reporting on A/B tests Hands-on experience in delivering CRM campaigns and/or automation including dynamic content and personalisation Data visualisation tools (Tableau Advantageous) Demonstrate strong organisation and prioritisation skills Proactive, strong work ethic, personal accountability and ownership Understanding of best practices with regards to email deployment Exceptional time management & organisational skills Proactive and go-getting attitude Strong communication abilities to effectively collaborate with cross-functional teams Perks and Benefits Share options in a rapidly growing company whose founders have a proven track record and are Private Equity backed Office located in central Bangalore Personal annual L&D Budgets with 52,000 to spend on your development Enhanced Gympass membership for all employees with access to mental health courses and fitness classes Fully stocked kitchen and monthly lunches Regular wellness weeks with industry leading talks through to massages in the office Being at the forefront of an industry with new and exciting problems to solve Interview Process Screening Call with Talent Partner (30 mins) 1st Stage - Hiring Manager Stage (30 mins) 2nd Stage - Technical Task (60 mins) 3rd Stage - Values interview (30 mins) Diversity Statement At Bark, we are a platform for people, revolutionising the way professionals and individuals connect since 2014. Our culture is defined by excitement, ambition, and a commitment to raising the bar. We value diversity, equity, inclusion, and belonging (DEIB) and are dedicated to embedding these principles into everything we do. We are committed to fostering an inclusive environment where everyone can thrive, and our focus is on hiring, retaining and developing a globally diverse workforce that is passionate about excelling our platform and supporting our customers succeed. Be part of our dynamic team, where bold ideas thrive, and create a future worth shouting about. Department Bengaluru Remote status Hybrid Marketing Bengaluru Hybrid CRM Executive Loading application form Already working at Bark? Let s recruit together and find your next colleague.

About the Role: As a Bilingual Customer Experience Associate at Ethos you will be responsible for delivering an exceptional experience to both new and existing Spanish/English speaking customer/ insurance agents who refer business to Ethos. To succeed in this role, you should have a relentless focus on the customer, strong attention to detail and problem solving skills, and exceptional communication skills. Ethos is looking for a Customer Support Associate who thrives on helping customers and solving problems as well as working in a dynamic environment.Creating a positive customer experience is of the utmost importance to Ethos and will continue to determine our success in the life insurance industry. This is a remote working role. Working exclusively US hours - 8 AM - 6 PM Central Time (CDT) Candidate must be fluent in Spanish & English language both verbal and written Mandatory - Required minimum or equivalent to B2 certificate in Spanish language. Mandatory - Required minimum or equivalent to C1 certificate in English language. Duties and Responsibilities: Ensure accuracy in information being communicated to agents, especially when it comes to policy status and the agent s compensation Become efficient in systems dealing with both consumer policy information as well as partner agent systems Able to understand and communicate complex agent payments and contract details. Provide excellent service via email, live chat, SMS, and phone, and providing answers to incoming inquiries both in Spanish & English relating the partner insurance agent and their business Develop strong understanding and knowledge of Ethos products and processes in order to support customers/agents and act as a resource for partnership account managers Identify customer/agent needs and process requests efficiently and effectively within defined service levels Build rapport and gain the respect of agents through clear and transparent communication Meet individual and customer support team goals and objectives Identify opportunities for process improvements for assigned functions, collaborating with management to implement agreed upon solutions Skills & Experience: 1- 3 years Bilingual experience in customer support , customer success, operations, or related role Experience in life insurance or related industry a plus, but not required Very detail oriented, especially while working with agent compensation and contract details Bachelor s degree preferred Proficiency working with Salesforce or equivalent support/help desk software preferred, but not required Strong intellectual curiosity and drive to solve problems Excellent time management , highly organised and prioritization necessary to balance all responsibilities Possess grit and can adapt to changes quickly Adaptable to change and ability to change tasks quickly with maintaining attention to detail Excellent phone presence handling Spanish & English calls , screen navigation and written communications skills. #LI-AK1 #LI-Onsite Don t meet every single requirement? If you re excited about this role but your past experience doesn t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.

Job Title: Customer Support Engineer Job Overview: In this role, youll become an expert on our products which use the latest technologies and provide technical solution support to customers primarily through voice, ticketing system and screen sharing sessions. You will be responsible for performing basic investigation and troubleshooting to resolve customer issues quickly and effectively. Your customers may often include engineers and highly skilled technical people. Hence you will need to continuously develop your technical / troubleshooting skills by various means and keep yourself updated on our products. What will qualify you for this role? Essential: Excellent writing and verbal communication skills Ability to listen and active problem solving skills Good interpersonal skills Ability to handle pressure Education: Any Graduate - Preferred Key Responsibilities Provide technical assistance with software and best solutions based on customers requirements. Excellent knowledge of product. Resolve issues or provide information for customers via phone, chat, or email. Create and maintain tips and tricks solutions for online knowledgebase and websites. Resolve product issues in a timely manner using available resources Complete ownership of issues/cases and well versed in escalation protocols Work with engineering and Product Management teams for resolution of customer issues. What working at SMS Magic Offers? At SMS Magic, people growth is parallel to company s growth and our work culture supports our commitment to creating a world class CRM messaging company. Our work culture is built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people and our clients. We offer a sense of balance, we want our people to be active, healthy, and happy, not just in their jobs but in their lives outside of work. Our competitive compensation package where you ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, we do our best to make your time with us a rewarding learning experience that helps you grow as an individual. Plus, we offer The freedom and flexibility to handle your role in a way that s right for you Gain exposure to a dynamic and growing global business environment Exposure to innovative and cutting-edge technology and tools Scope to showcase one s analytical capabilities and make high impact contributions to Business teams Whenever you join, however long you stay, the exceptional SMS Magic experience lasts a lifetime. Recognized as industry leader, we continually strive to be a great place to work and with a commitment to hiring and developing the most passionate people, we ll make our ambition to be the World s best Messaging Partner a reality. About SMS Magic: Founded over 10 years, we ve become a trusted messaging leader for businesses around the world. We work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness and more. Our customers range from small and mid-size businesses to large global enterprises. Our commitment to every customer is, We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition . If you can confidently demonstrate that you meet the criteria mentioned above, please contact us as soon as possible. SMS Magic is committed to inclusiveness, fairness, and accessibility. We encourage all qualified candidates to apply. Read mode about us at: www.sms-magic.com

Job Description: Sales Enablement Manager Location: Pune (Onsite) Company Overview: Founded over 15 years, we are a trusted messaging leader for businesses around the globe.We work with customers from small, mid-size businesses to large global enterprises across industries including contact centers, financial services, higher education, retail, staffing, wellness and more. Our commitment to every customer is, We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition . Read more about us at: https://beconversive.com/ https://www.sms-magic.com Company Overview: Here Position Overview We are seeking a dynamic Sales Enablement Manager to be the storytelling engine behind our sales team. This role will be pivotal in creating impactful sales materials, decks, and enablement assets that empower our sales and partner teams to close deals faster and smarter. The ideal candidate will possess a strong background in product marketing or sales enablement, with the ability to translate product capabilities into compelling customer value narratives. Roles and Responsibilities Develop engaging and persuasive sales and partner presentations tailored to various industries, customer journeys, and use cases. Build a suite of sales enablement assets , including pitch decks, battle cards, demo flows, one-pagers, and objection-handling frameworks. Partner closely with Product Marketing to turn product capabilities into value-driven sales narratives . Support GTM campaigns and new sales play rollouts , ensuring alignment across Sales, Marketing, and Product teams. Create and maintain a centralized sales asset library to ensure easy access to updated materials. Collaborate with Sales leadership, AEs, SDRs, and Partner teams to gather feedback, measure asset effectiveness, and optimize continuously. Design enablement playbooks, templates, and sales process documentation to support repeatable, scalable selling. Contribute to sales training initiatives by providing content and tools that support knowledge transfer and skill enhancement. Key Result Areas (KRAs) Sales conversion rate improvement in deals influenced by enablement assets. % adoption of decks, templates, and playbooks by sales and partner teams. Average reduction in sales cycle length (deal velocity) for opportunities supported by enablement initiatives. Qualifications and Skills Essential: Proven expertise in crafting compelling sales and partner decks , customer journey-aligned solution selling, and storytelling-driven messaging. Ability to develop industry-specific sales stories and narratives customized to varied platforms and audiences. Strong experience in building playbooks, enablement templates, objection-handling frameworks , and demo flows. Demonstrated ability to collaborate with cross-functional teams including Sales, Product, and Marketing. Technical Skills: Proficiency with tools like Gamma, Canva, ChatGPT , or similar content creation and enablement platforms. Desired: Deep understanding of B2B SaaS buying journeys and sales enablement best practices. Exposure to Consulting, CPaaS, messaging solutions, or CRM platforms . Hands-on experience in sales training, content management systems, and enablement analytics.

Key Duties & Responsibilities (in decreasing Critical Emphasis order) 1 Implementation of SIP or VPN interconnects 2 Implementation of SMPP binds in to our providers 3 Test the new interconnects and SMPP binds to ensure they are fully functioning as required by Movius 4 Producing documentation to confirm testing criteria, results. 5 Creating processes 6 Planning work with Carriers 7 Country & Number Testing of existing providers. 8 Number management activities Experience: Telecommunications experience, preferably Mobile. 1+ Years SBC/PBX experience 1+ Years Understanding of SIP/SMPP Understanding of Voice and SMS functionality Skill: Good Time management Able to manage multiple work streams at once. Project management, Excel JIRA, Work flow management tools

Job Title Telephony Engineer Created 16-Sep-2024 Department SRE Revised Job Summary As a Telephony Engineer, you will join our SRE team to play a pivotal role in supporting our growing voice infrastructure and SMS/Messaging services. You will leverage your expertise in SBC technologies, Linux deployment, and SIP protocols to ensure the reliability, performance, and quality of our voice services. Key Duties & Responsibilities 1 SBC Administration: Configure, manage, and maintain SBC devices (e.g., Metaswitch Perimeta, Sonus). 2 Linux Deployment: Deploy and manage Linux-based voice platforms and applications. 3 Troubleshooting: Diagnose and resolve voice network issues, including SIP signaling, RTP media, and SBC-related problems. 4 Integration: Integrate voice systems with other applications and platforms. 5 Performance Optimization: Optimize voice network performance for quality and efficiency, focusing on call quality metrics. 6 Operation & Support: Provide support for production environments related to voice services. 7 Incident Resolution: Deliver timely and high-quality incident resolution, focusing on root cause analysis, prevention, and ticket elimination. 8 Business Continuity: Participate in site-to-site quarterly/annual failover and validation exercises, as well as tabletop drills for disaster recovery planning. 9 Incident Handling: Conduct fault isolation, fault repair, and root cause analysis. Qualifications/Skills/Abilities Minimum Requirements Formal Education Bachelor s degree in computer science, Information Technology, or a related field (or equivalent experience). Experience (type & duration) 5+ years of experience in telephony engineering. Strong knowledge of SBC technologies and protocols Proficiency in Linux administration. Skills Software Management: Extensive experience in software patch management and deployment using Jenkins CI/CD. VOIP Expertise: Deep knowledge of VOIP protocols (SIP, WebRTC, RTP, RTCP, HTTPS, VOIP, CTI, TLS1.3) and certificate management. Deep understanding of SIP protocol and the ability to understand, pull, and fix issues related to call quality metrics. Systems Engineering: 3+ years of hands-on experience in systems engineering, infrastructure operations, or site reliability engineering. Automation: Proficiency in scripting and automation using languages like Python, Bash, or PowerShell. Networking and Security: Solid understanding of networking principles and security best practices. Problem-Solving: Excellent problem-solving and troubleshooting skills, capable of diagnosing and resolving complex technical issues under pressure. Accreditation / certifications / licenses Relevant certifications (e.g., RHCE, RHCSA) are a plus. Travel Requirements . Qualifications/Skills/Abilities Preferred Formal Education Experience (type & duration) Experience with specific SBC technologies or platforms. Knowledge of network security best practices. Skills Accreditation / certifications / licenses Travel Requirements

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Sr. Speciaist - Net Promoter Score (NPS) to join our Customer Service team in Mumbai. Your typical week might include the following: NPS Program Management with end-to-end ownership of the NPS framework, covering both Transactional NPS (post-service interactions) and Relational NPS (periodic customer surveys). Define survey strategy, frequency, touchpoints, sampling logic, and response tracking. Survey Execution with design and launch of surveys through platforms like SMS, Email, and WhatsApp. Manage survey delivery and efficacy through NPS tools by ensuring ensuring localization, mobile responsiveness, and customer-friendly formats. Analyze NPS results by channel, product, customer segment, geography, and agent. Derive actionable insights from detractor comments and verbatim. Present findings to leadership and cross-functional teams Drive detractor recovery & closure loop initiatives with Servicing touchpoints like Contact Center, Branch, Claims, and Sales teams, and drive improvements. Monitor resolution quality and TAT on detractor recovery. Convert NPS insights into CX improvement plans with business functions. Track progress on identified pain points whether tech, process, or people-related. Create and maintain NPS dashboards and reports for senior leadership and regulator IRDAI (if required). Benchmark internal NPS trends against industry/customer experience standards. Identify and build programs for Promoters such as testimonials, referrals, and case studies. You could be the right candidate if you: Have 7-8 years of experience with 4-5 years in customer experience in driving NPS, CSAT surveys, VOC programs, driving process re-engineering and quality; in health insurance, general insurance or financial services industry. Familiarity with NPS and CSAT Survey tools prevailing in the market. Familiarity with CRM tools like MS Dynamics, Salesforce, CRM Next, SimpleCRM, etc. Have knowledge of text and customer sentiment analysis and statistical interpretation. Have strong analytical skills to identify trend deviations and pain areas for quick redressal. Have excellent communication and negotiation skills. Have a bachelor s degree from a recognized University. Certification in marketing or analytics will be an added advantage. Are a highly driven individual who goes that extra mile to deliver an outstanding product to the business team and end users/customers. Have demonstrated the ability to work in a fast paced and hyper-growth environment using agile methodologies where Customer and Distributor expectations can be changing. This could be the gig for you if you Are passionate about bringing truly consumer centric ideas and products into reality and have an attentive ear listen to new ideas. Thrive in environments that celebrate co-creation and collaboration. Are passionate about leveraging new age digital tools and technologies to transform customer experience. Like to work in a culture where everyone can see what others are doing Take help from others when stuck and encourage others when there are setbacks Take full responsibility for your team s contribution output while thinking wing to wing across the organization; to solve for the customer. What can make you extra special if you Have walked extra mile in solving business problems by adopting offbeat path Proven track record of exceeding Service level expectations from stakeholders. Demonstrate visible leadership supporting colleagues in a diverse, inclusive, and collaborative team environment. Be a team player who is goal orientated, committed, and an advocate and early adopter of change. A proven track record working in complex business environments executing and delivering initiatives across multiple domains, stakeholder groups and technology solutions. We are keen to listen to your story; doesn t matter if you tell these stories with a sigh or with excitement. We respect both versions. Truly. If you think this is the one for . We are eager to catch-up!

Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Analyst Qualifications: BE,BTech,MCA Years of Experience: 3 - 5 Years Language - Ability: English - Expert What would you do? Responsible for list extraction for different type of campaigns on UNICA platform. Strong SQL knowledge is preferred. Maintain campaign calendar with real time status of campaigns and go live status. Ensure timely completion of tasks and requests Ensure accurate reporting at required frequency Escalate risks as per the escalation matrix defined Identify gaps and areas for improvement in execution processes and propose improvement solutions Apply learning and industry standard best practices from experience Ability to master the current UNICA CRM environment.The role may require for you to have a good understanding of digital marketing, email marketing and technologies like UNICA & SQL What are we looking for? Experience working in campaign eco-system specially email, SMS, or direct mail channels Execution experience in UNICA platform or similar marketing automation platform Hands on experience on SQL to perform data extraction using relevant tools Understanding of offers, collaterals, segment, and collateral mapping concepts. Execution experience in database marketing, experience working in high pressure environments. 1-3 years of experience in marketing technology and operations focusing on execution of marketing campaigns on behalf of the Client. Execution experience in database marketing, experience working in high pressure environments. Digital Marketing Campaigns Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Qualifications BE,BTech,MCA

About Max Life Insurance Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Companys website a t www.maxlifeinsurance.com We Stand for Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. Collaboration A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization s ask. A leader who addresses challenges with a solution oriented approach to create win-win partnerships within & outside teams through inspired cooperation and teamwork. Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. "Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity." Job Description Job Title Deputy Manager /Manager/Sr. Manager Location Branch Name Department Distribution Capability Centre Function DCC - Agency Training Reporting to Title of reporting manager Band 5B/4 and 4A Function Summary DCC (Distribution Capability Development) Department is dedicated to equipping all sales employees with the essential knowledge and product skills across the company s diverse financial product offerings. The department s primary objective is to empower the sales channels, ensuring that they possess the expertise needed to position the organization as the leading insurance firm in India. By focusing on continuous development, this department drives internal mobility for training employees across various verticals, fostering their personal growth while simultaneously enhancing the growth and success of the firm s sales teams. This dynamic approach supports a thriving ecosystem where both employees and the organization are set on a path of mutual progress and achievement. Job Summary Experienced Trainer with a strong background in the life insurance sector, specializing in developing and delivering impactful training programs for employees and agents. Skilled in product knowledge, sales training, and compliance, with a focus on improving performance and achieving organizational goals. Adept at identifying training needs, creating engaging learning content, and measuring the effectiveness of training initiatives. Passionate about fostering continuous learning and development to drive success within the team and enhance customer service and sales outcomes. Key Responsibilities Conduct training modules for Agent Advisors and ADMs Conducting induction and on-boarding training programs Training on selling skills Training on all MLI Insurance products and processes Training on all MLI Digital tools and Assets All other training programs as outlined in the Agent and ADM learning journey Conducting GID s and IID s Conducting PRP and FOD as and when required Conducting training in blended delivery format Delivering training in accordance with the learning journey design and blended delivery format - classroom training and/or virtual trainings Developing facilitation skills and virtual delivery skills to ensure seamless training delivery across all sessions Administrative Manager-trainer to drive adoption of the digital learning platform across all roles Responsible for driving digital assessments amongst Agents and ADMs Responsible for driving self-learning among Agents and ADMs Responsible for calendaring and effectively planning all training sessions with the OH / OHs Responsible for delivering all training adhering to the training calendar designed Responsible for driving business performance of all learners Responsible to drive attendance to all training sessions Responsible to capture attendance in TMS/ELM within the stipulated time defined Responsible to coordinate with the OH / OHs in calendaring all training sessions for an office Responsible to plan travel for training sessions in various locations as required Look after training logistics Schedule training sessions Ensure wider participation of agents in programs Ensure set-up of SMART Classroom is in place before commencing a session Monitor progress of agents on a continuous basis Seek regular feedback from agents, Sales Managers, Partner and Managing Partner Ensure that agents follow moral and ethical standards when dealing with clients Monitor Agent development Update training material Review present training material Scan environment Incorporate feedback from Agents, Customers, SMs, Ps, MPs Ensure that the agents get updated and continuous information on MLI products Facilitate self- development of agents Key skills required Industry Knowledge Strong understanding of life insurance products, regulations, and market trends. Communication Skills Ability to explain complex concepts clearly and engage with a diverse audience. Presentation Skills Skilled in creating and delivering effective training sessions and workshops. Coaching and Mentoring Ability to guide and motivate employees, helping them improve their skills and performance. Product Knowledge Deep knowledge of life insurance policies, claims processes, underwriting, and sales techniques. Training Development Experience in designing training materials, modules, and assessments tailored to the audiences needs. Adaptability Ability to adjust training methods and content to fit different learning styles and levels. Sales Skills Familiarity with sales techniques, as training often focuses on improving sales performance within the life insurance space. Problem-Solving Skills Ability to address any performance issues or knowledge gaps in trainees effectively. Technology Proficiency Familiarity with e-learning platforms, learning management systems (LMS), and other training tools. Interpersonal Skills Strong relationship-building skills to connect with trainees and collaborate with other departments. Assessment and Feedback Ability to assess trainee progress and provide constructive feedback for improvement. Desired qualification and experience Graduate in any discipline At least 2-3 years in sales and 3-4 years in conducting sales training, life insurance domain would be a plus

Description Job Title: Digital Marketing Operations Associate Job Location: Bengaluru Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 570 employees work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativity always in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens. Are you someone who wants to create change in the way business is done? Do you want to work with inspired and like-minded intrapreneurs? Us too! We take our work very seriously, but we have fun doing it. And we re searching for passionate, talented people to join the Rightpoint team. Our Commitment to You No matter who you are, where you come from, who you love, what you believe, or what you get excited about, we bring people together to make phenomenal work. Thats what makes us Rightpoint! Introduction We are currently seeking an Associate Digital Marketing Operations Specialist who will be responsible for assisting in execution for Marketing strategy to meet the needs of the business in a variety of channels including Email and SMS. This role is essential to the success of the marketing programs and reports into the Digital Marketing Operations Lead. What You ll Be Doing and the Impact You ll Make: Responsibilities: QA the Creative Review form for Email and SMS channel programs - this involves checking links and products on the site for pricing and accuracy Initiate edits in Workflow by Design ( Routing ) and communicate with the appropriate team members Ensure timelines and project task boards are updated to reflect any changes during the duration of all projects. Update Marketing Operations Lead regarding any issues, timelines, assets required, delays, challenges, if any, to deliver in required timelines, dependencies on technical or creative consultant. Set up and manage channel project management in Monday.com or other similar project management tools Communicate weekly performance report to key stakeholders Requirements: 1-3 years marketing experience Exceptional attention to detail and has quality assurance (qa) experience Ability to operate in a fast-paced, rapidly evolving environment Work cross functionally and able to communicate effectively Ability to manage several projects at one time with specific attention to detail and very well organized Degree in marketing or related experiences (Bachelor s degree preferred) Benefits and Perks at Rightpoint 30 Paid leaves Public Holidays Casual and open office environment Flexible Work Schedule Family medical insurance Life insurance Accidental Insurance Regular Cultural & Social Events including Diwali Party, Team Parties, Team outings, etc. Continuous Training, Certifications, and Learning Opportunities First-hand experience dealing with security incidents. EEO Statement