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5.0 - 11.0 years
5 - 11 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Strong knowledge of SMS HUB Good knowledge of messaging protocols Knowledge of 3GPP, 5G SMSF, Diameter, SIP Knowledge of telecom architecture & messaging flows (SMS) Knowledge of SMSC, USSD, SMS Firewall flows Cloud exposure - AWS, GCP, Azure Knowledge of infrastructure & telecom network components Strong documentation skills Technical Presales Excellent client handling abilities
Posted 1 month ago
5.0 - 11.0 years
5 - 11 Lacs
Hyderabad / Secunderabad, Telangana, Telangana, India
On-site
Strong knowledge of SMS HUB Good knowledge of messaging protocols Knowledge of 3GPP, 5G SMSF, Diameter, SIP Knowledge of telecom architecture & messaging flows (SMS) Knowledge of SMSC, USSD, SMS Firewall flows Cloud exposure - AWS, GCP, Azure Knowledge of infrastructure & telecom network components Strong documentation skills Technical Presales Excellent client handling abilities
Posted 1 month ago
5.0 - 11.0 years
5 - 11 Lacs
Delhi, India
On-site
Strong knowledge of SMS HUB Good knowledge of messaging protocols Knowledge of 3GPP, 5G SMSF, Diameter, SIP Knowledge of telecom architecture & messaging flows (SMS) Knowledge of SMSC, USSD, SMS Firewall flows Cloud exposure - AWS, GCP, Azure Knowledge of infrastructure & telecom network components Strong documentation skills Technical Presales Excellent client handling abilities
Posted 1 month ago
0.0 - 3.0 years
10 - 15 Lacs
Kota, Ghaziabad, Lucknow
Work from Office
ART Housing Finance (India) is looking for Relationship Manager / Officer to join our dynamic team and embark on a rewarding career journey Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Noida
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team Unified Payments Interface is an instant real-time payment system developed by NPCI to facilitate inter-bank transactions through mobile phones. Unified Payments Interface (UPI) Team is directly responsible for growth of UPI transactions at Paytm. About the role This role contribute towards improvement in operational efficiency and campaign performance. Responsibilities Own the execution of product marketing campaigns, partner with content team to maintain a communication calendar for products. Drive business volumes through digital campaigns (SMS/Whatsapp) and targeting right set of prospective customers Work closely with the growth and product managers in shaping the Go-to-market strategy of individual product/features. Execute multi-variate experiments to shape up real-time insights on the consumer behavior, create reporting dashboards to keep the leadership updated with key metrics Track campaign level metrics, efficiency, landings etc. on daily basis Work with the creative teams and external agencies to develop marketing assets to support category requirements. Key 1-3 years relevant experience in a consumer internet company A customer-first approach with an innate curiosity to understand our customers Knowledge and previous working experience of marketing automation and attribution tools such Clevertap, Moengage, Branch, or similar tools. Someone who s great at executing things, demonstrates curiosity and strives for constant improvement High attention to detail including precise and effective written & verbal communications and proven ability to manage multiple, competing priorities simultaneously Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions Engineering degree is preferred Why join us We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people s collective energy and unwavering focus on the customers, and that s how it will always be. We are the largest merchant acquirer in India. Compensation If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it. India s largest digital lending story is brewing here. It is your opportunity to be a part of the story!
Posted 1 month ago
4.0 - 9.0 years
6 - 15 Lacs
Angul, Vijaynagar, Pen
Work from Office
Role & responsibilities Quality: Monitors the performance of all products, basic troubleshooting, and analysis of the same. Provides feedback related to product performance to customer and Corporate team within the organization. Prepares and shares periodic technical and product performance monitoring reports on or before the scheduled dates. Identifies the technical issues related to application operations and initiates, recommends for corrective and preventive actions. Raises CCARs as per Vesuvius norms, submits reports and provides necessary feedback to customer. Be responsible for implementation of Lean practices in plant: - Work with shop floor assistants, team/section leaders to implement 5S - Value Stream Mapping - Improve SWI, Work combination table. Delivery: Manages the application process in any or multiple product segment. Responsible for completing the application cycle as per the agreed deliverables as mentioned in scope of work of the Contract. Being the frontline customer interface, coordinates and manages the relationship with the operational management team from customers side and provides clarifications / problem resolutions to customer related to operation. Manages Supply chain / Inventory Management Achieving OTIF Ensuring 100 % compliance on pre planned preventive maintenance schedule. People: Leads a fairly large group of shift supervisors/Technicians to deliver the refractory application services. Coordinates with the Contractors to ensure on time availability of resources. Trains, builds and retains a performing team of technicians to deliver operational excellence. Cost: Focuses on improving the operational efficiencies through resource optimization and achievement of set business targets (e.g. Specific consumption, waste reduction, lean inventory, control overtime etc.) to improve the cost competitiveness. Safety: Implements and ensures the adherence to Vesuvius safety standards at the respective contract site through continuous awareness creation and close monitoring. Product Marketing & Technology: Analyse and understand the need of each customer [technical, commercial, application] and propose solution. Collaborate with the account managers / commercial managers to prepare the technical proposals Prepare marketing presentations & selling tools, conduct technical discussions with customers to convince them to buy / evaluate Vesuvius products. Develop process and norms to monitor performance of all slide gate/Tundish products being used at different steel plants. SWIs review and technical audit during site visits. Organise Trials of new products collaborate with Engineering and Sales team to understand sites need as per specific application. Make trial protocol and performance evaluation tracking To spend enough time at customers application sites to analyse Vesuvius and competition product performance and document the same properly. Presentation of Vesuvius Product Launch tools [brochure, product marketing presentation] and for new business. Preferred candidate profile BE / B. Tech (Production, Mechanical, Ceramics, Metallurgy) 4-6 years of relevant hands-on experience
Posted 1 month ago
4.0 - 5.0 years
4 - 5 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Strong working knowledge of HTML, CSS and JSON. Familiarity with VSCode or similarly capable IDE. Experience with Agile development. Experience using Git. Familiar with the unique challenges related to building HTML emails. Understanding of email design and development best practices. Experience with cross-client compatibility and testing. Develop precise HTML email, SMS and Autocall templates. Adhering to established design and copy standards.
Posted 1 month ago
3.0 - 7.0 years
11 - 15 Lacs
Pune
Work from Office
Do you want to help solve the worlds most pressing challenges? Feeding the worlds growing population and slowing climate change are two of the worlds greatest challenges. AGCO is a part of the solution! Join us to make your contribution. Your Impact 1. Digital Communications Set-up Set up of regional and market variations of campaign emails, SMS and WhatsApp within Salesforce Marketing Cloud and Mobile Studio using personalization strings and dynamic content to tailor communications to customer segments. Set up communications journeys within Salesforce Marketing Cloud based on a brief provided. o Set up of regional and market variations of campaign social media (both organic and ads) within Meta, Sprinklr or any other social scheduling tool. 2. Digital Communications Deployment Preview and test communications ahead of deployment. Deploy campaign email, SMS and WhatsApp journeys to segmented audiences using Salesforce Data Cloud with careful consideration of timing to optimize engagement. Deploy social media ads which use multiple content formats, setting the most effective objective, defining the most appropriate target audiences and setting a suitable budget to optimize engagement during the campaign period. 3. Social media add budget Tracking social advertising spend. Submitting add spend expenses. Managing annual ad spend budget across a 12-month calendar of activities. As needed, work as back up for back office team in answering dealer & customer requests. Collaborate with Product Management and Training teams to bridge training gaps for AGCO dealers & act as Train-The-Trainer for Customer Support Team Drive NPS (Net Promoter Score) survey feedback findings to resolution to ensure that negative customer feedback is addressed Your Experience and Qualifications Bachelor s Degree in Marketing and Digital Marketing professional certification. Mandatory Experience and high-level competency in using Salesforce Marketing Cloud, Mobile Studio, Journey Builder and Data Cloud to set up and deploy email, SMS and WhatsApp communications journeys including segmentation, personalization, and automation on a global scale. Mandatory Experience and high-level competency in setting up ads in Meta and using social media scheduling tools on a global scale. Understanding of reporting within Salesforce and Meta. Familiarity of leveraging Salesforce Einstein would be a strong advantage. Familiarity of managing data extensions and importing data into Salesforce would be an advantage. Your Benefits GLOBAL DIVERSITY - Diversity means many things to us, different brands, cultures, nationalities, genders, generations - even variety in our roles. You make us unique! ENTERPRISING SPIRIT- Every role adds value. Were committed to helping you develop and grow to realize your potential. POSITIVE IMPACT - Make it personal and help us feed the world. INNOVATIVE TECHNOLOGIES - You can combine your love for technology with manufacturing excellence - and work alongside teams of people worldwide who share your enthusiasm. MAKE THE MOST OF YOU - Benefits include health care and wellness plans and flexible and virtual work option... Your Workplace We value inclusion and recognize the innovation a diverse workforce delivers to our farmers. Through our recruitment efforts, we are committed to building a team that includes a variety of experiences, backgrounds, cultures and perspectives. Join us as we bring agriculture into the future and apply now! Please note that this job posting is not designed to cover or contain a comprehensive listing of all required activities, duties, responsibilities, or benefits and may change at any time with or without notice. AGCO is proud to be an Equal Opportunity Employer
Posted 1 month ago
15.0 - 24.0 years
30 - 35 Lacs
Bengaluru
Work from Office
Product Development DGM for Alloy steel industry to support in Business Development. Play active role in New Business Development from feasibility review to samples submission Conduct Manufacturing Feasibility Review Customer Complaint PPAP enquiries Required Candidate profile BE in Metallurgy 15+ yrs in strong Special Bar Quality & automotive customer requirements. working with OEMs and Tier-1 automotive suppliers. Hands-on exposure to metallurgical testing and analysis.
Posted 1 month ago
10.0 - 15.0 years
12 - 17 Lacs
Hyderabad
Work from Office
We are seeking an experienced Partner Success Manager to drive growth and success within our Partner RCS ecosystem. This role focuses on managing strategic partnerships with mobile carriers, messaging service providers, and enterprise clients to accelerate RCS Business Messaging adoption and maximize partner value realization. What youll be responsible for Strategic Partner Management Own end-to-end relationship management for high-value RCS partners including tier-1 carriers, CPaaS providers. Develop and execute strategic success plans aligned with partner business objectives and RCS capabilities. Conduct quarterly business reviews, identifying growth opportunities and addressing challenges. Serve as POC for critical partner issues and ensure rapid resolution. Instill and drive learning and development with respect to product features, market trends (India and International), Drive enterprise adoption vis Solution demos and feature adoption. Drive partner success with internal and external impact markers for success partner NPS, Lighthouse case studies etc. Build trusted advisor relationships with key stakeholder and decision-makers. RCS Implementation Technical Enablement Guide partners through complex RCS Business Messaging integrations and deployments Provide expert consultation on RCS protocol implementation, carrier interoperability, and message optimization Collaborate with partner technical teams on API integration, webhook configuration, and testing procedures Support partners in achieving RCS certification requirements and industry compliance standards Troubleshoot technical issues and coordinate with engineering teams for resolution Business Growth Expansion Identify upsell and cross-sell opportunities within existing partner accounts Drive adoption of advanced RCS features including rich cards, suggested replies, and verified sender profiles Support new use case development and pilot program launches Analyze partner usage patterns and recommend optimization strategies Facilitate partner-to-partner collaboration and ecosystem development Product Market Intelligence Gather and synthesize partner feedback on RCS platform capabilities and roadmap priorities Conduct market analysis on RCS adoption trends, competitive landscape, and emerging opportunities Collaborate with product management to influence feature development and prioritization Represent partner voice in internal strategy discussions and planning sessions Create and maintain competitive intelligence reports and partner insights Performance Management Analytics Monitor key partner health metrics including message volumes, engagement rates, and revenue growth Develop and maintain partner scorecards and success dashboards Conduct regular performance analysis and identify improvement opportunities Implement data-driven retention strategies for at-risk partnerships Report on partner success metrics to executive leadership Qualification and other skills Professional Experience 10+ years in partner success, strategic account management, or business development roles 4+ years experience in telecommunications, messaging platforms, or mobile technology sector Proven track record managing complex B2B partnerships with revenue responsibility Experience with API-based integrations and developer ecosystem management Background in customer success methodologies and partner lifecycle management Technical Expertise Deep understanding of messaging technologies (SMS, MMS, RCS, OTT messaging) Knowledge of mobile carrier infrastructure, interconnection agreements, and industry standards Familiarity with RESTful APIs, JSON/XML protocols, and integration platforms Familiarity with cloud messaging services and CPaaS platforms Understanding of mobile app ecosystems and push notification technologies Business Communication Skills Exceptional communication skills with ability to present to technical and executive audiences Strong analytical capabilities with experience in data analysis and performance metrics Project management expertise with complex, multi-stakeholder initiatives Consultative selling approach with solution-oriented mindset Cross-functional collaboration skills across engineering, product, and sales teams Preferred Qualifications Experience with RCS Business Messaging implementations or similar rich messaging platforms Background and professional experience with major mobile carriers or messaging aggregators Knowledge of conversational commerce, chatbots, and customer engagement platforms Familiarity with Google Business Messages, Apple Business Chat, or WhatsApp Business Technical degree in Computer Science, Telecommunications, or Engineering MBA or advanced degree in Business Administration from Tier I insitute Travel Requirements This role requires approximately 50% travel for partner meetings, Enterprise meetings, and strategic planning sessions.
Posted 1 month ago
7.0 - 12.0 years
14 - 18 Lacs
Bengaluru
Work from Office
Job Title: Software Engineer - Marketing Automation (RDU IT) Work Location: Manyata Tech Park, Bangalore, India Work Schedule: Three days on-site, two days remote (3/2) Career Level: D2 - Individual Contributor position. Introduction to role Are you ready to disrupt an industry and change livesAs a Software Engineer specializing in Marketing Automation, youll play a pivotal role in developing and delivering digital strategies across web, email, SMS, and social channels. Your expertise will be crucial in launching campaigns that align with strategic business goals, enabling future growth globally. Youll be responsible for the technical delivery of projects and ongoing operations, driving process and technology on a global scale. Collaborate with business and IT colleagues to become a trusted partner, providing strategic thinking with tactical execution. Are you up for the challenge Accountabilities Collaborate with marketing/sales and IT executives to execute strategy and deliver business solutions that contribute to success. Develop transactional and marketing email campaigns, social media initiatives, and other integrated digital capabilities. Lead documentation efforts using lean methodologies suitable for the rapidly changing Global Commercial model. Educate teams on digital capabilities and delivery of websites, email, and integrated digital marketing journeys. Drive and coordinate digital corporate, marketing, and commercial technical capabilities globally. Establish collaborative relationships within the Technology Services team for seamless delivery of new technologies. Define business requirements for digital systems evaluation, piloting, and integration. Align IT digital roadmap with annual tactical plans and manage day-to-day operations. Serve as liaison between IT and business to leverage enterprise tools, processes, and best practices. Manage vendor relationships to align portfolio work with business priorities and drive IT project execution. Govern assigned marketing automation platforms, apps, and modules. Essential Skills/Experience Bachelor s degree in MIS, Marketing, CS or equivalent work experience Overall, 7 years of proven experience with 5+ years of experience in IT or Marketing with exposure to marketing operations Experience with Marketing Automation tools like Salesforce Marketing Cloud; especially marketing automation and journey integration with web Experience with Web CMS tools; especially web development and deployment Experience in developing and operationalizing global digital technologies (mobile, web, custom applications) Experience designing digital channels to support corporate, marketing, and commercial plans Experience in project management (hybrid-waterfall-agile), development, and support of complex projects Experience interacting with remote onshore and offshore technical teams Experience working in a multi-disciplined, multi-functional matrix organization Experience working in Biotech or Pharmaceutical preferred but not required At AstraZenecas Alexion division, we champion diversity and foster an energizing culture where new ideas thrive. Our commitment to inclusion ensures that life-changing innovations can come from anywhere. We celebrate each others successes and take pride in giving back to our communities. Here, your career is more than just a path; its a journey to making a difference where it truly counts. Ready to make a differenceApply now to join our team! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 13-Jun-2025 19-Jun-2025 Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. . Alexion participates in E-Verify.
Posted 1 month ago
6.0 - 11.0 years
14 - 18 Lacs
Bengaluru
Work from Office
Job Title: Software Engineer - Marketing Automation (RDU IT) Work Location: Manyata Tech Park, Bangalore, India Work Schedule: Three days on-site, two days remote (3/2) Career Level: D1 - Individual Contributor position. Introduction to role Are you ready to disrupt an industry and change livesAs a Software Engineer specializing in Marketing Automation, youll play a pivotal role in developing and delivering digital strategies across web, email, SMS, and social channels. Your expertise will be crucial in launching campaigns that align with strategic business goals, enabling future growth globally. Youll be responsible for the technical delivery of projects and ongoing operations, driving process and technology on a global scale. Collaborate with business and IT colleagues to become a trusted partner, providing strategic thinking with tactical execution. Are you up for the challenge Accountabilities Collaborate with marketing/sales and IT executives to execute strategy and deliver business solutions that contribute to success. Develop transactional and marketing email campaigns, social media initiatives, and other integrated digital capabilities. Lead documentation efforts using lean methodologies suitable for the rapidly changing Global Commercial model. Educate teams on digital capabilities and delivery of websites, email, and integrated digital marketing journeys. Drive and coordinate digital corporate, marketing, and commercial technical capabilities globally. Establish collaborative relationships within the Technology Services team for seamless delivery of new technologies. Define business requirements for digital systems evaluation, piloting, and integration. Align IT digital roadmap with annual tactical plans and manage day-to-day operations. Serve as liaison between IT and business to leverage enterprise tools, processes, and best practices. Manage vendor relationships to align portfolio work with business priorities and drive IT project execution. Govern assigned marketing automation platforms, apps, and modules. Essential Skills/Experience Bachelor s degree in MIS, Marketing, CS or equivalent work experience Overall, 6 years of proven experience with 4+ years of experience in IT or Marketing with exposure to marketing operations Experience with Marketing Automation tools like Salesforce Marketing Cloud; especially marketing automation and journey integration with web Experience with Web CMS tools; especially web development and deployment Experience in developing and operationalizing global digital technologies (mobile, web, custom applications) Experience designing digital channels to support corporate, marketing, and commercial plans Experience in project management (hybrid-waterfall-agile), development, and support of complex projects Experience interacting with remote onshore and offshore technical teams Experience working in a multi-disciplined, multi-functional matrix organization Experience working in Biotech or Pharmaceutical preferred but not required At AstraZenecas Alexion division, we champion diversity and foster an energizing culture where new ideas thrive. Our commitment to inclusion ensures that life-changing innovations can come from anywhere. We celebrate each others successes and take pride in giving back to our communities. Here, your career is more than just a path; its a journey to making a difference where it truly counts. Ready to make a differenceApply now to join our team! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 13-Jun-2025 19-Jun-2025 Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. . Alexion participates in E-Verify.
Posted 1 month ago
8.0 - 12.0 years
14 - 18 Lacs
Gurugram
Work from Office
Creating and managing SEO, SEM, SMO and PPC strategies and plans to achieve our desired ranking and traffic. Tracking regular performance if the team is going in the right direction towards achieving set targets. Managing in-depth keyword research, competitor analysis, website analysis, and audience research. Excellent management in MIS reports that clearly states the performance analysis. Solve the problems in the process and utilize the resources at their maximum. Arranging regular performance checks and update the team with good candidates only. Weekly meetings to analyze the performance and brainstorming. Required Experience, Skills and Qualifications: Ideal candidate should have minimum 8-12 years online promotion, digital marketing, SEO, SEM, videos marketing, competitor research and online brand building. Must have managed a team of at least 15 or more team members. Should have sound knowledge of technical aspects. Ability to multitasking meeting deadlines. Excellent knowledge of SEO, SEM, and SMM. Broad understanding of technologies, social platforms, email marketing, SMS marketing. Strong presentation and communication skills and excellent problem-solving skills with collaboration with the team. Self-motivated and self-starter. Perks and Benefits: Salary will be discussed according to the current CTC.
Posted 1 month ago
22.0 - 29.0 years
50 - 70 Lacs
Bengaluru
Work from Office
Quality Head alloy steel manufacturing plant all quality related Activity for finished product like - Round Bars, Bright Bars Strong Leadership Managing & development of analytical methods for Iron & Steel preparations. SMS, Rolling Mill, Bright Bar Required Candidate profile B. Tech in Metallurgy 22 to 28 years Alloys Steel Manufacturing plant IMS ISO 9001-OMS ISO14001-EMS & ISO 45001-OHS) certification QMS & auditing Metallurgical Operations Root Cause Analysis, Testing
Posted 1 month ago
1.0 - 3.0 years
5 - 8 Lacs
Hyderabad
Work from Office
Job Description We are seeking a proactive and technically skilled IT Field Services Engineer to join our IT Operations team. This role will primarily be responsible for providing hands-on technical support for laptops, desktops, mobile devices, and peripherals, including imaging, hardware diagnostics, inventory management, and windows-based systems as well as Mac system troubleshooting to end users. The ideal candidate will be technically competent, highly organized, excellent problem-solving skills and possess strong verbal communication skills to effectively support and guide end-users in a professional manner. Key Responsibilities: Performing imaging, configuration and deployment of laptops/desktops using tools such as SCCM or Intune. Set up and configure device for new hires onboarding by preparing and delivering fully functional IT equipment. Troubleshoot Hardware issue (e.g. Screens, batteries, memory, hard drives, keyboard, RAM upgrades) and coordinate repairs or replacements. Manage and update IT asset inventory, including asset tagging, tracking and decommissioning of devices. Perform regular audits of IT assets and update records in asset management system. Respond to IT Service desk tickets in ServiceNow, ensuring accurate documentation of issues, resolution and follow-ups. Escalate unresolved issues to the appropriate team and follow up to ensure closure. Ensure timely resolution of incidents and request while meeting defined SLAs. Install and configure peripherals including printer, scanner, docking stations, and monitors. Assist with installations, updates. Maintain accurate records of service calls, repairs, and other maintenance activities. Setup, configure, and troubleshoot audio visual equipment s for meetings, presentations and events. Provide remote and on-site support, including mobile device setup and VPN troubleshooting. Collaboration with other IT teams on infrastructure upgrades, projects and process improvement. Create and update technical documentation, including knowledge base articles for common issue. This is a customer facing role require professionalism, responsiveness, and a commitment to service excellence. Requirement: Diploma or bachelor s degree in information technology, Computer Science, or a related field. 1-3 years of experience in IT support, desktop support or end-user services. Proven experience as a Field Service Engineer or similar role. Involves physical activities of lifting and moving IT equipment s. Strong technical knowledge with windows operating system, common desktop applications, and basic networking knowledge. Working knowledge of ServiceNow or similar ITSM/ticketing platform. Familiarity with Active Directory and other end user workplace related technologies. Proficiency in Mac operating system is an advantage. Strong problem-solving and customer service skills Ability to manage time effectively and prioritize tasks in a fast-paced environment. Willingness to work outside scheduled business hours. Strong communication and interpersonal skills to effectively interact with clients and team members. Ability to adapt to dynamic work environments and unforeseen technical challenges. IT certifications ITIL foundation are a plus. WHAT WE OFFER: We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, birthday leave Continuous mentoring along your career progression Active sports, events and social committees across our offices Support with mental, physical, emotional and financial support 24/7 from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Plus additional local benefits depending on your location Equity in every sense of the word We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. Thanks to the work of our Group DEI Committee and network of DEI Champions, we empower all of our people to be truly invested in the alternative. We are committed to ensuring an inclusive recruiting and onboarding process. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you. (Alter Domus Privacy notice can be reviewed via Alter Domus webpage: ) #LI-HYBRID Share this job Hyderabad, India Mar. 11, 2025 Hyderabad, India Jun. 05, 2025 Hyderabad, India Jun. 09, 2025 No previously viewed jobs Our stories Amanda Donohue, Senior Manager, Cork Think ahead to five years time and where you would like to see yourself. That s what I did and Alter Domus offered me the right path. Aristidis Halikias, Managing Director, Chicago Many might think that the financial services industry is primarily numbers and math, but I believe we are a people business. The people at Alter Domus make it what it is, and we have some of the best in the entire industry. Carla Walmsley, Senior Manager, Jersey Alter Domus were fully supportive through my studying path, providing study support in the way of study fees and study leave, as well as some flexible working towards nearer each exam to help me manage with work/life (and exam!) balance. Shania Galea, Corporate Services Officer, Malta As a junior, I learn a lot from all colleagues around me. In addition, the AD Academy keeps on providing us with all the training we need. Join our talent community Already a memberLog in here Email Address First Name Last Name Country Code Phone Number Upload your CV/Resume below Interested In Please select a category or location option. Click Add to create your job alert. 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Posted 1 month ago
2.0 - 4.0 years
3 - 4 Lacs
Mohali
Work from Office
The role will be responsible for developing and implementing the presales strategies for the domains of CPaaS - OTT Platforms, to drive business growth and meet revenue targets. The role will play a pivotal role in ensuring the successful adoption of our solutions by analyzing the customer s use cases and crafting the techno-commercial solution. The incumbent will be a market-facing, subject matter expert focused on enterprise customers unique needs in the domains and be able to demonstrate tangible business benefits to the clients through our solutions propositions Skills Required End-to-end WABA onboarding in coordination with BSP, clients and internal Sales team in line with Turnaround Time. Monitor WABA platform operations, ensuring system stability, performance. Perform troubleshooting and root cause analysis for WABA related issues, coordinating with BSPs and internal teams as needed. Responsible for CRMs integrations with WABA services. Respond to alerts, incidents and service requests related to WABA services. Work in a shift-based rotation to provide continuous monitoring and support to customers. Experience Skillset Required B. Tech (CSE or IT) or BCA, and an additional internship in a similar field will be good. 2-4 years of experience in telecom messaging platforms, WABA, RCS, or SMS services is required. Decent knowledge of WABA operations, protocols (HTTP APIs), and messaging standards. Knowledge of WABA solutions and APIs. Ability to work in a shift-based schedule, including weekends if + when needed. Excellent problem-solving skills and attention to detail. Strong communication and teamwork skills with a professional eco-system. Benefits Perks Provident Fund Group Medical Insurance Work Life Balance Didnt find the right fitVisit our Careers page to explore more open positions.
Posted 1 month ago
2.0 - 4.0 years
5 - 9 Lacs
Mohali
Work from Office
Roles and Responsibilities End-to-end onboarding of SMS, WABA, RCS, Voice Services. Manage Recharges and Credit Limits for the onboarded Customers. First level troubleshooting of the issues related to SMS, WABA, RCS, Voice Services and further coordination with L2/L3 Teams. End-to-end customer handling to provide timely support for the raised issues. Respond to alerts, incidents and service requests related to Above mentioned services. Work in a shift-based rotation to provide continuous monitoring and support to customers. Qualifications/ Required Skills B. Tech (CSE or IT) or BCA, additional internship in similar field will be good. 2-4 years of experience in telecom messaging platforms, WABA, RCS, or SMS services is required. Decent knowledge of SMS, RCS, WABA operations, protocols (HTTP APIs), and messaging standards. Knowledge of SMS, WABA, RCS solutions and APIs. Ability to work in a shift-based schedule, including weekends if + when needed. Excellent problem-solving skills and attention to detail. Strong communication and teamwork skills with professionalism. Why join us Impactful Work: Play a pivotal role in safe guarding assets, data, and reputation in the industry. Tremendous Growth Opportunities: Be part of a rapidly growing company in the telecom and CPaaS space, with opportunities for professional development. Innovative Environment: Work along side a world-class team in a challenging and fun environment, where innovation is celebrated. Didnt find the right fitVisit our Careers page to explore more open positions.
Posted 1 month ago
12.0 - 17.0 years
18 - 19 Lacs
Gurugram
Work from Office
We are looking for an innovative and dedicated Regional Head- Enterprise sales that has great sales acumen with prior experience in SaaS based product selling. As a lead you will be responsible for leading the entire east region with the help of team and as an individual contributor to acquire new enterprise account and cross sell/upsell them in order to promote their growth. Role and Responsibilities Lead and mentor a team of sales professionals, overseeing the entire sales cycle from qualifying to scoping opportunities, conducting product demonstrations, negotiating, and closing business. Demonstrate expertise in direct selling and maintain a strong track record in acquiring new clients and managing existing accounts. Coordinate and communicate with customers through various channels, including phone, email, and teleconferences, and conduct in-person meetings at the customer s location. Provide solutions for technical issues, offer product advice to customers, and prepare comprehensive proposals, presentations, pricing, and contracts. Develop strategic plans tailored to customer needs and proposed solutions. Generate new business opportunities by leveraging various communication platforms and guide the team in executing effective sales strategies to optimize market potential. Understand the diverse and specific business needs of customers and apply product knowledge to align solutions with the company s products. Emphasize value propositions through product demonstrations and proof of concepts, ensuring effective communication with clients. Manage the sales pipeline, ensuring its robustness and alignment with targets. Provide accurate and timely reporting of the pipeline and prospects. Skills required Min 12+ years of experience in SaaS Based Products in Enterprises sales. Hold a full-time Bachelor s or Master s Degree in business administration or a related field. Demonstrate a solid understanding of Digital products, including SMS and Enterprise collaboration Suites. Exhibit excellent written and spoken communication skills. Be a self-starter and hard worker with strong communication, interpersonal, and presentation skills, capable of articulating complex concepts to clients. Have experience in solution selling and the ability to cross-sell products in large enterprises. As a Team Lead, the individual will be responsible for not only executing sales strategies but also guiding and developing the sales team to achieve collective success. Benefits Perks Salary No Bar for right candidate Variable Pay-out Incentives Provident Fund Group Medical Insurance Work Life Balance Didnt find the right fitVisit our Careers page to explore more open positions.
Posted 1 month ago
2.0 - 4.0 years
8 - 12 Lacs
Mohali
Work from Office
The role will be responsible for developing and implementing the presales strategies for the domains of CPaaS - OTT Platforms, to drive business growth and meet revenue targets. The role will play a pivotal role in ensuring the successful adoption of our solutions by analyzing the customer s use cases and crafting the techno-commercial solution. The incumbent will be a market-facing, subject matter expert focused on enterprise customers unique needs in the domains and be able to demonstrate tangible business benefits to the clients through our solutions propositions Skills Required End-to-end WABA onboarding in coordination with BSP, clients and internal Sales team in line with Turnaround Time. Monitor WABA platform operations, ensuring system stability, performance. Perform troubleshooting and root cause analysis for WABA related issues, coordinating with BSPs and internal teams as needed. Responsible for CRMs integrations with WABA services. Respond to alerts, incidents and service requests related to WABA services. Work in a shift-based rotation to provide continuous monitoring and support to customers. Experience Skillset Required B. Tech (CSE or IT) or BCA, and an additional internship in a similar field will be good. 2-4 years of experience in telecom messaging platforms, WABA, RCS, or SMS services is required. Decent knowledge of WABA operations, protocols (HTTP APIs), and messaging standards. Knowledge of WABA solutions and APIs. Ability to work in a shift-based schedule, including weekends if + when needed. Excellent problem-solving skills and attention to detail. Strong communication and teamwork skills with a professional eco-system. Benefits Perks Provident Fund Group Medical Insurance Work Life Balance Didnt find the right fitVisit our Careers page to explore more open positions.
Posted 1 month ago
0.0 - 1.0 years
2 - 3 Lacs
Surat
Work from Office
Job Summary: We are seeking a confident and enthusiastic Female Telecaller to join our growing solar energy company. The ideal candidate will play a crucial role in generating leads, educating potential customers about solar energy solutions, and scheduling appointments for our sales team. Key Responsibilities: Make outbound calls to potential customers to promote solar products and services. Explain the benefits of solar energy and answer basic technical and pricing-related queries. Collect customer information and update the CRM system accurately. Schedule site visits and appointments for the sales team. Follow up with prospects through calls, SMS, and emails. Maintain call logs and prepare daily reports. Meet call targets and contribute to lead generation goals. Requirements: Minimum 12th pass or any graduate degree. Prior experience in telecalling, customer service, or sales preferred (especially in solar or renewable energy). Excellent communication skills in: English, Hindi, Gujarati. Basic computer skills and familiarity with MS Office/CRM systems. Confident, polite, and persuasive personality.
Posted 1 month ago
2.0 - 5.0 years
4 - 6 Lacs
Gurugram
Work from Office
As an SMS Procurement Manager, play a crucial role in managing & developing relationships with SMS carriers to ensure the smooth operation of SMS services. Responsible for negotiating & carrier agreements, optimizing routing, monitoring performance.
Posted 1 month ago
5.0 - 10.0 years
10 - 15 Lacs
Gurugram
Work from Office
As the International Sales Manager for SMS Wholesale, you will be responsible for managing existing accounts, acquiring new clients, and expanding market presence while ensuring the highest levels of customer satisfaction and profitability.
Posted 1 month ago
6.0 - 11.0 years
9 - 10 Lacs
Ahmedabad
Work from Office
Will be responsible for managing a leading bank Loan Verticals and branches. Purpose of the Job (overall high level summary of the job) Managing the Group credit life business, across locations and to achieve business volume (premium) and desired penetration. Regularly engage and provide market update, training & drive the ASCs (Loan Centre) to implement the set processes and ensuring seamless functioning of Grp Cr Life product within ASCs. He/she will be closely working with the Retail Asset Teams of the Bank to sell Group credit life Scheme along with the bank s primary product. He/she would plan, monitor, coach, communicate and execute sales strategies and gain mind share of the bank officials (at all levels) and then provide feedback. He/she will also in turn work with the Group Operations to follow up on issuance and clearing of pendency, if any. Principal Accountabilities How they are achieved/measured Manage the Group business with the Bank employees Liaison with different departments for closure of the cases Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner. Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market. Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service. Tracking penetration performance and publishing dashboards, along with Group Operations. To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement. Monitoring and control process of Post Sales. Managing complete claims operation & end to end process. Champion product and process to drive top line sales through business sales team and maintaining penetration levels of group insurance products with channel partner. Coordinate and train key officials (ASSL, DSA, other bank officials) to enhance their understanding of the business to increase seller activisation Provide market feedback on competition and other products in the market. Manage and strengthen relationship through engagement with Partner s Zonal Leadership team, Ops & Credit Team, DSAs, SMs, Field Sales Staff at all levels and across functions. Values add in key initiatives to enhance attachment ration & business volume through training and service. Tracking penetration performance and publishing dashboards, along with Group Operations. To measure & monitor the various metrics (Files and sum assured Penetration rates, seller activation, Claim denial rates/ pending rates, rejection ratios , medical TATs etc) , to minimize the same and adhere to TATs and contribute to product improvement. Monitoring and control process of Post Sales. Managing complete claims operation & end to end process.
Posted 1 month ago
7.0 - 12.0 years
22 - 27 Lacs
Bengaluru
Work from Office
As a Senior Implementation Manager, you will be responsible for leading complex customer onboarding projects, including strategic migrations from other platforms, and ensuring timely, high-quality go-lives. You will serve as the primary point of contact for customers during the onboarding phase, working cross-functionally with Sales, Product, Engineering, and Customer Success teams. Key Responsibilities Own and drive end-to-end implementation projects for enterprise clients, from kickoff to full go-live Lead migration projects from competitor platforms, ensuring smooth data, audience, and campaign transfers. Serve as a strategic partner to customers, helping them translate their business goals into actionable onboarding plans. Define and track delivery metrics like Time to First Go-Live, Full Go-Live, Customer Happiness Score and others that are required by internal KPIs Conduct periodic meetings, provide regular progress updates, and manage customer expectations throughout the onboarding lifecycle. Collaborate with Product and Engineering teams on feature enablement, integration, and technical problem-solving. Proactively identify risks and issues, manage resolutions to maintain project timelines and customer satisfaction. Mentor and support junior IMs and act as a subject matter expert in key implementation workflows. Contribute to the standardization of implementation processes and creation of documentation/templates. Gather and relay customer feedback to help improve onboarding and product experience. Requirements 7+ years of experience in Implementation Management, Professional Services, or Customer Success, preferably in SaaS or MarTech. Proven success leading complex customer onboarding projects, especially data-driven or API-heavy platforms. Strong stakeholder management and communication skills, with the ability to influence senior customer and internal stakeholders. Experience with project management tools like Rocketlane or Jira. Ability to juggle multiple priorities and deliver in a fast-paced, high-growth environment. Solid understanding of marketing automation, CRM ecosystems, and campaign orchestration. Data-savvy and technically inclined able to understand API documentation, data mapping, and integration requirements. Familiarity with customer engagement KPIs, marketing lifecycle metrics, and onboarding benchmarks. Individual contribution role, but a team player who thrives on collaboration, accountability, and continuous improvement. Preferred Qualifications Experience with customer journey orchestration tools, push/email/SMS marketing tools, or analytics platforms. Hands-on experience using MoEngage (either in a previous role or as a client) is a major plus. PMP, CSM, or other project management certifications are advantageous. What you'll Get A fast-paced, collaborative, and transparent work culture. Opportunity to work with global enterprise clients. Freedom to innovate and lead strategic initiatives. Competitive compensation and benefits package. Work with some of the best minds in the industry.
Posted 1 month ago
1.0 - 3.0 years
3 - 4 Lacs
Mumbai
Work from Office
Are you ready to put your mark on one of Sweden s most leading tech brand? We are one of the most successful CPAAS companies in the world, according to Forbes Magazine. Were not just experts in messaging...we re #1. Our cloud communications platform reaches every mobile phone on the planet - in seconds or less. It is the Systems & Operations team s role to put us into the spotlight. Are you up for the challenge? The essence of the role We are looking for a Systems & Operations to help build out, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT systems engineering and analysis. As our new ROLE you will: Manage and monitor all installed systems and services. Install, configure, update and maintain operating systems, application software and system management tools Proactively ensure the highest levels of systems and infrastructure availability Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with engineering to implement those fixes Maintain security, backup, and redundancy strategies Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks Participate in the design of information and operational support system. Liaise with vendors and other IT personnel for problem resolutions. Proven working experience in installing, configuring and troubleshooting Linux / windows based environments. Solid experience in the administration and performance tuning of application stacks (e.g.,Tomcat, JBoss, Apache, NGINX) Solid experience in the database administration e.g. (Mysql , MongoDB , Redis ) Experience with monitoring systems / Nagios Solid scripting skills (e.g., shell scripts, Perl ) Solid networking knowledge (OSI network layers, TCP/IP) Must be able to troubleshoot and isolate OS/network related issues Telecom Knowledge voice / SIP / ISDN / SS7 (add on), SMS / SMPP (add on) Who are you? Experience : 1 to 3 yrs BE/BTECH/MCA degree in Computer Science, Engineering or a related subject Red hat Certification preferred Basic knowledge of MS-
Posted 1 month ago
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