As a Program Consultant at Smriti Kochar Healthcare LLP, your main responsibility will be to serve as the initial point of contact for potential clients, assisting them in selecting the most suitable health programs tailored to their needs. By offering empathetic, knowledgeable, and confident guidance, you will play a crucial role in converting inquiries into committed clients. Key Responsibilities: - Engage with leads through various channels such as website forms, email, or social media to address their health concerns and objectives. - Conduct discovery calls to comprehend their individual health issues and goals. - Clearly elucidate the functional medicine approach and its relevance to their specific case. - Provide personalized recommendations on the most appropriate programs for their requirements. - Address inquiries regarding program pricing, duration, expected outcomes, processes, and timelines. Program Guidance & Navigation: - Explain the structure of different programs, including gut healing programs, hormonal balance programs, etc. - Establish realistic expectations regarding program benefits and results. - Guide prospects through the onboarding process, initial consultations, and subsequent steps. Conversion & Sales: - Maintain consistent follow-ups with leads requiring additional time to make a decision. - Keep track of leads, document all interactions, and utilize CRM tools for effective management. - Manage lead tracking sheets and Management Information Systems (MIS) as needed. Coordination & Communication: - Collaborate with internal team members (coaches, nutritionists, admins) to ensure seamless transition of converted clients. - Facilitate smooth scheduling between clients and practitioners. - Proactively identify and address any drop-offs, misunderstandings, or communication gaps. Client Relationship Building: - Serve as a trusted advisor for potential clients during this crucial decision-making phase. - Uphold the brand values of being science-backed, honest, and providing personalized care. Qualifications & Requirements: - 2-4 years of experience in consultative sales, healthcare programs, wellness, or functional medicine. - Background in health coaching, nutrition, functional medicine, psychology, or counseling is advantageous. - Proficient in verbal and written communication in Hindi and English. - Strong listening, empathizing, and guiding skills. - Ability to handle objections tactfully and simplify complex concepts. - Self-motivated with a sales-oriented mindset while prioritizing authentic and ethical client care. - Familiarity with CRM tools or lead tracking systems. In addition to the above, the company offers a supportive and growth-oriented work culture, with compensation being open for discussion based on experience and sales skills.,
As a Program Consultant at Smriti Kochar Healthcare LLP, your primary role will be to engage with potential clients, understand their health concerns, and guide them in selecting the right health programs aligned with their goals. You will play a crucial role in converting inquiries into committed clients by offering empathetic, knowledgeable, and confident guidance. Key Responsibilities: - Engage with leads through various channels such as website, email, or social media, and conduct discovery calls or chats to understand their health concerns and goals. - Explain the functional medicine approach used by the company and provide personalized recommendations on suitable programs. - Clearly explain the structure of different programs, set realistic expectations about benefits and outcomes, and help prospects understand the onboarding process. - Follow up consistently with leads, maintain records of interactions, and collaborate with the internal team for seamless handover of converted clients. - Serve as a trusted guide for potential clients, representing the values and ethos of the brand. Qualifications & Requirements: - 2-4 years of experience in consultative sales, healthcare programs, wellness, or functional medicine programs. - Background in health coaching, nutrition, functional medicine, psychology, or counseling is a plus. - Excellent verbal and written communication skills in Hindi and English. - Good at listening, empathizing, and guiding individuals. - Ability to handle objections gracefully and explain complex concepts in a simple way. - Self-driven with a sales mindset but aligned to authentic and ethical client care. - Familiarity with CRM tools or lead tracking systems. At Smriti Kochar Healthcare LLP, you will have the opportunity to work with India's #1 Gut Health Coach and a visionary leader in Functional Medicine. Join us to make a meaningful impact by helping people transform their health in a supportive and growth-driven work culture. Compensation will be discussed based on experience and sales skills. To apply for the Program Consultant Role, email your CV and a brief introduction to info@smritikochar.com with the subject line: Application for Program Consultant Role.,