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Success Coach - Marathi - Work From Office - Hyderabad NxtWave Disruptive Technologies

0.0 - 2.0 years

3 - 3 Lacs

Aurangabad, West Bengal, India

On-site

Foundit logo

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Marathi and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms. Additional Qualities Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry. Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solving skills. Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning environments.

Posted 6 days ago

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Lead Business Analyst MSC Technology

7 - 10 years

6 - 14 Lacs

Ambattur, Chennai

Work from Office

We are offering an exciting and fulfilling career. Looking for enthusiastic Business Analyst professionals. Join us as a LEAD Business Analyst Experience: 7 to 10 years Product Specialist to oversee and optimize the implementation, support, and evolution of the Air Cargo IT applications landscape, including its main TMS IBS iCargo. The ideal candidate will serve as the applications specialist within the IT department, working closely with various IT teams and the business stakeholders, to ensure smooth operations, configuration improvements, maintenance, developments and integrations Key Responsibilities: •Act as the IT subject matter expert (SME) for IBS iCargo and peripheral 3rd party applications, understanding its full capabilities and best practices. •Collaborate with business users, IT teams, and external vendors to define system requirements, enhancements, and integrations. •Support the configuration, customization, and optimization of IBS iCargo and peripheral 3rd party applications to align with business needs. •Analyze and troubleshoot technical issues, ensuring minimal impact on cargo operations. •Define workflows, automation opportunities, and process improvements within the TMS. •Assist on UAT (User Acceptance Testing) and support end-users in training and adoption of new functionalities. •Coordinate system upgrades, patches, and enhancements in collaboration with IT and the vendor. •Ensure security within the platform. •Monitor system performance and define KPIs to measure effectiveness and efficiency. •Stay up to date with IBS iCargo and other suppliers roadmap and industry trends to propose continuous improvements." Education: UG: B.Tech/B.E. Engineering & IT Background PG: MBA/PGDM

Posted 1 month ago

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Duty Manager / Front Office Executive The Central Park Hotel Pune

2 - 6 years

2 - 4 Lacs

Pune

Work from Office

Role & responsibilities Ensure the smooth running of service when you are on duty. Promote a professional and hospitable image to the guest. Give full cooperation to any guest requiring assistance with a prompt, caring and helpful attitude. Be flexible in assisting around the Hotel in response to business and guest needs. Maintain regular and efficient communication relating to your shift and attend all hotel meetings as required. Assist with the personnel and training function in the hotel, taking on specific responsibilities in this area. Take on supervisory responsibilities in specific departments as required and assist in all Catering areas operationally. Assist in the training and induction of new staff in conjunction with the Heads of Department. Preferred candidate profile Knowledge of IDS Software

Posted 1 month ago

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