1260 Sme Jobs - Page 12

Whats the role This role act as the point of reference for operational issues i.e. SME for TDS recon and to assist in the coordination and control of the activities delivered by the team achieving excellence in performance and works closely with other ACDC and CAA within the India Cluster. This role requires to lead any initiatives/ projects within the ACDC scope as well as to lead identification and realization of value both as a USD Business Impact outside FO as well as to improve cost efficiency within FO. The role requires high level of negotiation skills and involves maximising commercial opportunities whilst taking acceptable risks. This will require creating very good working relationships with the local Credit Team, Sales and other FO business partners. What youll be doing Drives daily operational excellence for the designated credit sub-process (e.g.: Credit Vetting, Debt Collection & Recovery, Cash Application & Allocation) Responsible for managing/performing operations of designated credit sub process Identify and flag improvement opportunities and, after consultation with the subject matter and process experts, lead or participate in process improvement initiatives in the designated sub process and portfolios in collaboration with subject matter experts and process experts Stakeholders include Account Managers, supporting functions for assigned portfolio/business This role is also expected to hold several roles such as Super User as well as BCP and IO focal. What you bring Min 2-4 years of experience in related accounting and/or collection processes Bachelors Degree in Finance/Accountancy or andor a Masters in Finance/Accounting Very good knowledge of Microsoft Office skills and preferably GSAP Basic knowledge of Indirect Tax Laws, accounting and reporting, receivable management, managing large set of data Deep understanding of the Credit Strategy especially in Lubes and retail and is able to articulate and explain the strategy to all stakeholders at different levels Added advantage if candidate has knowledge of SAP or any ERP systems Able to converse well in English and Hindi Excellent with business partnering An Inclusive & Progressive Place to Work To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways were nurturing an inclusive environment one where you can express your ideas, extend your skills, and reach your potential. Were creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and well take it from there. Were closing the gender gap whether thats through action on equal pay or by enabling more women to reach senior roles in engineering and technology. Were striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.

NTT DATA is looking for an experienced nCino Business Consultant/SME to join their team in Noida, Uttar Pradesh (IN-UP), India (IN). As an nCino BA, you will play a key role in implementing nCino's banking software solutions for clients, particularly focusing on the Origination space. The ideal candidate should have a strong background in financial services and expertise in leveraging nCino's platform to streamline processes and optimize operations. Key Responsibilities: - Act as the primary point of contact for various stakeholders, including Business stakeholders, Delivery squads, Design & Development teams. - Collaborate with business stakeholders to understand their requirements and objectives. - Ensure clear definition, understanding, and documentation of requirements in the form of epics/User stories, signed off by relevant stakeholders. - Provide expertise in nCino functionality in relation to client requirements, with a primary focus on the loan origination space. - Collaborate with internal teams to ensure successful implementation and integration of nCino with other systems. - Support Design/Development teams in configuring and customizing nCino's platform to meet client needs. - Prepare Training materials/Operating manuals for business users on the overall business flow in the new system. - Support SMEs/Business Analysts of other delivery Squads by providing timely inputs on nCino deliverables/functionalities. Qualifications: - Demonstrated Business/functional expertise in the corporate lending space. - Experience working on nCino platform, delivering major functionalities in the lending domain, particularly in the Origination space. - Ability to make informed decisions, prioritize requirements, and validate them with business stakeholders. - Strong communication skills (both verbal and written). - Prior Banking experience in Ireland/UK markets will be an added advantage. Experience and Skills: - 8-10 years of overall experience with a minimum of 3+ years as SME/BA in nCino implementations. - Proficiency in Agile methodologies and Ceremonies. - Good experience in managing Business stakeholder requirements. - Track record of delivering complex requirements in projects involving nCino. About NTT DATA: NTT DATA is a global innovator of business and technology services, serving 75% of the Fortune Global 100. They are committed to helping clients innovate, optimize, and transform for long-term success. With diverse experts in over 50 countries, NTT DATA offers services in business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure, part of the NTT Group investing in R&D to help organizations and society move confidently into the digital future. Visit us at us.nttdata.com.,

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up . Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Overview about TII At Target, we have a timeless purpose and a proven strategy. And that hasnt happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. PRIMARY FUNCTION: Participate in the strategic growth of Assets protection department to support the design, construction. Drive collaboration and deliver optimized programmatic technical/engineering solutions that fulfil Targets goals and objectives. Partner with internal teams, to assure the successful completion of all Assets protection team programs including design of new facilities and remodel efforts, sustainability programs, innovation, and facilities support. Direct supervision of Assets protection team members. Participates in strategic talent and business planning as well as, goal development activities. Provide team leadership and brand management of the Target team through the implementation of culture and Values. PRINCIPAL DUTIES AND RESPONSIBILITIES 1.Team Leadership Build a positive work environment that unifies the team, encourages collaboration and promotes Target as a preferred workplace. Enhance partnership between Minneapolis and TII supporting our one team philosophy.Provides leadership, coaching, motivation and assistance to direct reports and other team members to ensure teamwork and high performance in the accomplishment of all responsibilities and projects. 2. Manage Talent: Cultivate talent by recruiting, attracting and developing new team members.Work directly with team member(s) to set goals, objectives and position responsibilities that support Targets culture and Values. Closely monitor high potentials and provide resources for continued growth.Writes and conducts team member performance reviews, recommends and administers counseling and corrective action.Develops and encourage growth of team members.Initiate and conduct work programs in accordance with Targets policies, priorities and budget. 3. Manage Financial Resources Support the development, forecasting and management of capital and expense budgets for assigned function 4. Provide Technical Leadership: Recognized technical leader within discipline and thorough understanding of how work affects other disciplines.Strategize and implement ways to improve productivity, design, accuracy, and completeness of work.Schedule projects and assignments..Monitor execution of team assignments associated with Targets construction program.Provide technical oversight and assistance to other departments as required. REPORTING/WORKING RELATIONSHIPS : Reports to Sr. Manager and above Skills/Abilities Proven ability to lead and coordinate multiple projects, develop and implement schedules, and prioritize workload Excellent analytical and strategic problem solving skills, highly developed understanding of companys strategic direction and ability to interpret and communicate senior management directives. Demonstrated ability to make effective presentations to executive groups Excellent interpersonal and communication skills; ability to work well with others and contribute to a positive work environment and the ability to mentor and coach others. Working knowledge of business application software (Outlook, PowerPoint, Excel, and Word). Des Desired Qualifications and Experience Bachelors degree from a recognized university. ( BE/Bsc/BCA/BBA) Achieved recognized standing in professional field through personal contribution 7 to 10 years related experience in Engineering/Project Management/project execution with demonstrated managerial ability. Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culture- https://india.target.com/life-at-target/belonging

SUMMARY Job Title: SME- Private equity Location: Hyderabad Work Mode: 100% Work from Office Shift Timings: US Shift (5:30 PM or 6:30 PM onwards 9 hours) Cab Facility: Provided (Both sides) Notice Period: Immediate Joiners Only Experience : 5-8 years Job Summary We are seeking experienced professionals and detail-oriented Private Equity Subject Matter Expert (SME) with a strong command of financial markets, including expertise in stocks, private equity, and mutual funds. Demonstrates solid knowledge in performance reporting and metric calculation specific to private equity. Adept in managing daily operations, process flows, and reporting cycles (daily, weekly, monthly, quarterly) with a commitment to service excellence and process accuracy. Roles and Responsibilities Essential Skills / Personality Traits: Good communication - written and verbal Analytical and problem solving capabilities Service excellence oriented Attention to detail Advanced MS Excel - Team Management Time Management Domain Expertise: Sound knowledge of Financial markets Good Knowledge of Stocks/Private Equity/Mutual funds desirable Knowledge in Performance Reporting/Calculation of Metrics specific to Private Equity Operational Responsibilities: Responsible for day-to-day work, process flows and constantly endeavoring to be able to lead the team from the front Executives should be able to look up to him/her for help, advice and guidance when required Daily/Weekly/Monthly/Quarterly need based reporting Ensures all the records and documents are maintained as per organizational requirements Performance Standard: Measurable Accuracy And timeliness Zero error Punctuality and self-discipline Inter personal effectiveness Non Measurable: Self - motivation Achievement orientation Personal grooming and etiquette Punctuality Inclination towards being process driven

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : Environment Health and Safety Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : BE or BTech or MTech Summary :As a Tech Delivery SME Environment Health and Safety, you will play a key role in delivering innovative EHS technology solutions for clients. You will apply deep domain expertise to drive transformational outcomes and embed best practices into delivery engagements. This role requires direct interaction with clients, acting as a trusted advisor to understand business needs, define requirements, and implement effective solutions. Roles & Responsibilities:1) Lead the design, development, and delivery of EHS technology solutions aligned with client objectives.2) Collaborate with cross-functional teams to gather requirements and ensure effective solution design and implementation.3) Serve as a subject matter expert on global EHS regulations, trends, and best practices.4) Translate complex technical and regulatory concepts into actionable insights for clients.5) Foster innovation by introducing emerging EHS practices and supporting Accentures strategic positioning in the market.6) Build and maintain strong relationships with key stakeholders to ensure consistent delivery excellence. Professional & Technical Skills: 1) Deep technical knowledge of EHS regulations, compliance standards, and industry best practices.2) Strong business acumen with the ability to align technology with strategic business goals.3) Excellent verbal and written communication skills; ability to engage with senior stakeholders as a trusted advisor.4) Hands-on experience with EHS software solutions (e.g., Enablon, SAP EHS, Intelex, Sphera, etc.).5) Project management experience in a client-facing or consulting environment.6) Proficiency in data analysis and reporting to support compliance and operational insights.7) Solid understanding of risk management and regulatory frameworks in EHS. Additional Information:Minimum 12 years of relevant experience in the Environment Health and Safety domain, with demonstrated leadership in solution delivery and client engagement.This position is based on Bengaluru locationA 15 years of full time education is required. Qualification BE or BTech or MTech

1 New Business Prospects: Originate new business prospects within the SME sector through direct sourcing and open market channels. 2 Customer Acquisition: Acquire SME customers and manage their proposals, guiding them up to the disbursement stage. 3 Business Generation: Meet existing SME clients to identify business opportunities and drive revenue. 4 Working Capital Facilities: Provide SMEs with a range of working capital facilities, such as Overdraft, Cash Credit, Dealer Finance, Vendor Finance, Letter of Credit, Bank Guarantee, Term Loan, etc., based on their specific needs. 5 Customer Relationship Management: Manage and nurture customer relationships, addressing both service and sales queries with the goal of engaging and retaining SME clients. 6 Cross-Selling: Cross-sell retail banking products to SME customers to maximize revenue and meet sales targets. 7 Credit Risk Assessment: Assess the credit risk associated with SME clients and their proposed financing structures. Collaborate with credit and risk teams to ensure sound credit decisions. 8 Financial Analysis Conduct in-depth financial analysis of SME clients to evaluate their creditworthiness and funding requirements. Prepare and present comprehensive credit proposals. 9 Credit Structuring: Structure credit facilities for SMEs in a manner that aligns with their business needs and risk profiles. Optimize the credit solutions offered to SME clients. 10 Compliance and Regulations: Ensure compliance with all relevant regulatory requirements and internal policies. Stay updated on changes in regulations affecting SME banking. Qualifications- Minimum Degree: Post Graduate/Graduate in any discipline.

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : SAP ABAP Cloud Good to have skills : SAP Data Services DevelopmentMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Organization marketplace reputation. Bring emerging ideas to life by shaping Organization and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead and mentor junior professionals- Drive continuous improvement initiatives- Stay updated on industry trends and best practices Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP HCM On Premise ABAP- Strong understanding of SAP Data Migration- Experience with data migration processes- Knowledge of SAP HR modules integration- Hands-on experience in ABAP development- Ability to troubleshoot and resolve technical issues Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP HCM On Premise ABAP- This position is based at our Chennai office- A 15 years full time education is required Qualification 15 years full time education

Location:- Kolkata Job Description:- 1. Processing Tasks to stay updated on product (20% of the tasks) 2. Set Up Sessions / Topic for discussion on product updates, Error or quality trends 3. Shadow sessions on Live tasks & Floor Support/ 1 Calibration Session daily with Outliers 4. Conduct Refresher training related to upskilling and identifying topics for re-training to Outliers 5. Understand, articulate and implement best practices related to his/her area of expertise. 6. Participate in implementation of process improvement recommendations 7. Preparing & Reviewing Training document , SOPs 8. Reviewing Monthly Error trend on Quality and setting up Product Knowledge Test 9. Share tool / process enhancement suggestions and testing of new applications and fields in the tool 10. RCA for external feedback with Corrective/Preventive Actions 11. Collaborate with Product team , Understand the scope of new workflow / project and cascade to the processing team 12. Set Up Step sheet , Process Workflow graph / design check list on new workflows 13. Random Quality Checks as per available internal quality check parameters (2%) Re Audit 14. Collaborate with Bloomberg to create short training videos, on high error prone fields/concepts. 15. Task Dispute Management on Quality 16. Gather, track and report quality metrics to all stakeholders. 17. QSEN Calibration with Team leader/ Project Manger to detect performance trend / Volume Pattern

Sourcing of New to Bank business banking accounts & Managing the Business Banking portfolio assigned. with different products like OD/CC/ BG/Term Loans/Forex/etc Cross sell of Liability based products liked FD, SA

Novo Nordisk Global Business Services (GBS) India Department GCM DP RoW Job Location Hyderabad Are you an expert in aseptic manufacturing with a strong quality mindset and a desire to make a tangible impact on global healthNovo Nordisk is seeking a dedicated Manufacturing Specialist to join our Global Contract Manufacturing Drug Product (GCM DP) team in Hyderabad, India. In this role, you''ll be crucial in ensuring the high-quality production of life-saving insulin and GLP-1 products through our Contract Manufacturing Organizations (CMOs). ! The Position As a Manufacturing Specialist (SME), you''ll be the go-to expert driving Technology Transfer projects for commercial products, ensuring top-tier quality with our Contract Manufacturing Organizations (CMO) partners. Your key responsibilities will include: Lead cross-functional teams, ensuring seamless collaboration between Novo Nordisk as the sending Unit and Contract Manufacturing Organizations (CMOs) partners as the receiving Unit. Act as a mentor and support Contract Manufacturing Organizations (CMOs) to ensure Novo Nordisk products are manufactured to the highest quality standards. Provide training, share best practices, and review and approve validation documents to safeguard compliance. Offer oversight and support during the planning and execution of validation and qualification activities. Define, manage, and deliver on complex projects in collaboration with CMOs, Quality Assurance, and project managers. Drive problem-solving initiatives and provide scientific and technical solutions within tight project timelines. Qualifications Bachelor’s /Master’s degree in engineering. Possess 10+Years experience and relevant 5 years of manufacturing experience, especially in an international, multicultural environment. Expertise in aseptic manufacturing processes is non-negotiable. Capable of communicating naturally and effectively with stakeholders at all levels with adept at finding solutions and motivating stakeholders to achieve ambitious goals. Possessing a strong mindset, a focus on continuous improvement, and keen attention to detail. Demonstrates the ability to work independently with minimal supervision, a strong willingness to learn new skills, and the motivation and flexibility to thrive in a fast-paced, dynamic environment. About the Department GCM DP RoW Projects is dedicated to delivering life-saving insulin and GLP-1 to patients in regions such as Africa, India, the Middle East, and Asia. By partnering with CMOs in these areas, the department plays a pivotal role in improving the quality of life for patients living with diabetes and obesity. With a focus on Market Access initiatives, the team tailors projects to meet the unique requirements of each country, offering exciting growth opportunities. The department thrives on innovation and problem-solving, overcoming challenges and navigating complex regulatory landscapes to deliver insulin and GLP-1 on a global scale. Based in Hyderabad, India, you’ll join a diverse and dynamic team committed to making a difference.

About The Role Key Responsibilities: Develop Training Programs: Design and implement training programs tailored to the needs of the organization. This includes both in-house and outsourced training. Manage Training Schedules: Create and maintain training schedules for all departments, ensuring timely and effective delivery of training sessions. Evaluate Trainers: Evaluate trainers. Provide feedback and support to ensure high-quality training delivery. Assess Training Needs: Conduct training needs assessments to identify skill gaps and areas for improvement. Collaborate with department heads to determine training requirements. Track Training Outcomes: Monitor and report on the effectiveness of training programs. Maintain training records and track employee progress. Continuous Improvement: Stay updated on the latest training methods and technologies. Attend seminars and workshops to enhance training programs. Qualifications: Education: Bachelor's degree Experience: Proven experience as a Training Coordinator or similar role. Experience in managing trainers and training programs. Skills: Excellent organizational and communication skills. Ability to assess training needs and develop effective training programs. Proficiency in using training software and tools. Attributes: Strong leadership and interpersonal skills. Ability to work collaboratively with different departments and stakeholders.

NTT DATA is looking for a Storage Block Consultant to join their team in Pune, Maharashtra, India. As a Storage Block Consultant, your primary responsibility will be PM Decommissioning. You will act as a subject matter expert on the decommission process, assisting application managers with any questions or concerns related to the decommission of their applications. You will be responsible for creating an application decommissioning pipeline, coordinating with the Point of Contact (POC) from the service line for pipeline review and decommission initiation. Additionally, you will provide guidance on decommissioning processes and timelines, report application infrastructure components associated with the application and related costs to application owners, facilitate approvals as part of decommission initiation, and coordinate with service requests execution teams. You will also track the progress and ensure timely completion of the decommissions in your portfolio, escalating issues as necessary to remove roadblocks. Furthermore, you will communicate with various stakeholders through periodic Management Information (MI) updates and coordinate with compliance/controls officer for adherence to legal and regulatory requirements. If you are an exceptional, innovative, and passionate individual looking to be part of a forward-thinking organization, apply now to join NTT DATA's team in Pune, Maharashtra, India. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer with diverse experts in more than 50 countries, NTT DATA is committed to helping clients innovate, optimize, and transform for long-term success. With a robust partner ecosystem, NTT DATA offers services including business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure worldwide and part of the NTT Group, which invests over $3.6 billion annually in R&D to support organizations and society in confidently moving into the digital future. Visit us at us.nttdata.com.,

For Leading Insurance Broking Co.for Sales Manager POS/Agency Sales for Commercials/Motor/Health products FIxed CTC upto 8.50Lpa+Variables : Motor/Commercial Insurance exp is required.Locations Mumbai/Delhi/Chennai/Bhuvneshwar. No life Insurance Required Candidate profile Recruitment and Management of POS/Intermediaries/ Agents & generate business. Individual role.Field sales. Good knowledge of Commercial Insurance Graduates.Others Industry exp,don't apply.Age max 40yr Perks and benefits Reimbursement+incentive+Bonus

Open position : 1.E&M Ip/Op -QA and Coder 2.Surgery-QCA and Senior coder 3.ED E&M -SME 4.Anesthesia-Coder 4.ED facility- Coder 5.Radiology-Coder Need 1 to 5 years experience certification is Mandatory Salary- upto 60,000/- (based on experience)

For Leading General Insurance Co.for Sales Manager Health Agency Channel.Fixed CTC upto 4.50Lpa+Variables :Health Insurance exp is required.Locations Mumbai/Pune/Nashik/Aurangabad/Nagpur/Kolhapur/Hydearbad/Rajkot/Ahemdabad/Baroda/Thane/Kolkata/Raipur Required Candidate profile Recruitment and Management of Agents & generate business. Individual role.Field sales. Good knowledge of Health insurance is required. Graduates Only.Others Industry exp,pls don't apply.Age max 32yr Perks and benefits Reimbursement+incentive+Bonus

For Leading General Insurance Co.for Sales Manager Agency Channel.Fixed CTC upto 4.50Lpa+Variables : Health Insurance exp is required. Locations Mumbai/Pune/Nagpur/Kolhapur/Kolkata/Patna/Asansol/Balasor/Orisa/West Bengal/Chattisgarh Required Candidate profile Recruitment and Management of Agents & generate business. Individual role.Field sales. Good knowledge of Health insurance is required. Graduates Only.Others Industry exp,pls don't apply.Age max 34yr Perks and benefits Reimbursement+incentive+Bonus

Responsible for developing & executing digital marketing campaigns across various platforms. Including managing social media accounts, optimizing content for SEO, creating engaging content, and analyzing campaign performance using analytics tools.

About The Role Needs to have a good knowledge of Local market. Must have experience in that Geography To understand clients business & provide appropriate products To cross sell various products like Current Account/Savings account/Life Insurance and General Insurance To build relationships with key persons in the target segments & build client trust & confidence. To be alert on competitive elements in the target segments (viz. other banks etc.) &Augment the presence and penetration of the Kotak brand in the target market Improve efficiency by monitoring accounts sourced, do top ups on existing loans when possible Job Requirement: Graduate MBA Experience3-4 years in the local market, preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- healthcare loan, amount, rate & fees. Should have good oral and written Communication skills. Job Knowledge- The candidate would need to handle Sales for a gamut of products like WC, supply chain

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Imagine you're a superhero, with the power to transform businesses from ordinary to extraordinary. As a Business Process Consultant at Kyndryl, you'll be just that – a trusted advisor helping customers achieve their goals and surpass even their own expectations. As a Business Process Consultant, you will play a crucial role in helping our customers reach their full potential by developing process-driven solutions that drive measurable results. You will work closely with our customers to gain a deep understanding of their unique business needs, challenges, and opportunities. Armed with this knowledge, you will leverage your expertise in aligning processes to technology to design, develop, and deploy custom solutions that exceed their goals. You will be responsible for analyzing our customers' current business processes, identifying bottlenecks, inefficiencies, and areas for incremental improvement. With your strong analytical skills, you will recommend process changes, new technologies, or appropriate organizational changes that drive efficiency, reduce costs, and improve overall business performance. In this role, you will also develop a large-scale strategic vision and ensure that all new business processes align with it. You will manage sales processes beyond day-to-day procurement to maintain strong customer relations and ensure that all stakeholders are on board with the recommended solutions. At Kyndryl, we value collaboration and teamwork. As a Business Process Consultant, you will work closely with all stakeholders, including customers, project managers, and technical teams, to ensure that our solutions meet the highest standards of quality, efficiency, and effectiveness. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. We are seeking an experienced ServiceNow Asset Management Specialist to lead and optimize enterprise-wide asset management initiatives. The ideal candidate will have strong technical and process expertise across Asset Data Modeling, Asset Process Optimization, and both IT and OT Asset Management. This role requires a strategic thinker capable of designing scalable, compliant, and data-driven asset processes aligned with industry standards such as ITIL, ISO 19770, and CSDM (Common Service Data Model). Key Responsibilities We are seeking an experienced ServiceNow Asset Management Specialist to lead and optimize enterprise-wide asset management initiatives. The ideal candidate will have strong technical and process expertise across Asset Data Modeling, Asset Process Optimization, and both IT and OT Asset Management. This role requires a strategic thinker capable of designing scalable, compliant, and data-driven asset processes aligned with industry standards such as ITIL, ISO 19770, and CSDM (Common Service Data Model). Define and maintain asset data structures aligned with ServiceNow CMDB and CSDM. Ensure data model supports cross-domain asset visibility (hardware, software, OT, network). Evaluate existing ITAM and HAM processes. Conduct gap analyses and maturity assessments using frameworks such as Gartner’s ITAM maturity model. Design and implement Software Asset Management (SAM) processes for end-user and developer environments. Integrate with software discovery tools to ensure licensing compliance and optimization. Extend asset management practices into the OT and network infrastructure domains Coordinate with OT/ICS teams to harmonize IT and OT asset lifecycle tracking. Redesign ServiceNow asset workflows to improve lifecycle traceability, exception handling, and process automation. Collaborate with Process Owners and Governance to align workflows with compliance and audit readiness. Identify automation and improvement opportunities across the asset lifecycle (procurement to retirement). Leverage AI/ML and AIOps insights to enable predictive asset lifecycle interventions. Your Future at Kyndryl As a Business Process Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 12 + years hands on software development experience in ServiceNow, IT Asset Management with a focus on ServiceNow platform. Proven experience in implementing ServiceNow ITAM, HAM, SAM Pro, and CMDB modules. Deep understanding of asset lifecycle management across IT, software, and OT domains. Familiarity with industry standards: ITIL v4, ISO/IEC 19770, NIST CSF. Experience in working with cross-functional teams including IT Operations, Security, and Finance. Strong analytical, documentation, and stakeholder communication skills. Preferred Technical and Professional Experience ServiceNow Certified Implementation Specialist – SAM. Knowledge of discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium, etc.) Experience with CSDM and data normalization techniques. Familiarity with automation and orchestration tools for asset tasks. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Role Purpose The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team. Do Ensure operational excellence through contract and regulatory compliance, effective case acknowledgment, tracking, prioritization, system updation, and reporting Acknowledge client cases as per the SLAs defined in the contract Access client tool and log all incoming client cases accurately on the internal tool as per contract Accurately document all pertinent case information such as case number, case type, etc. of daily cases received Follow standard processes and procedures to track and prioritize all client cases Accurately update the internal tool with daily cases and forward the same to respective agents and QAs Access and maintain internal knowledge bases, resources and frequently asked questions to aid in effective case logging and prioritization Maintain and timely update internal tool for agents to speed up response time Identify red flags and escalate serious client issues to Team leader in cases of non-compliance and untimely resolution Ensure all client information, disclosures and regulatory changes are given to agents and QAs on a regular basis Monitor compliance with service agreements to avoid legal challenges Share recorded case logs and status reports with clients and supervisors on a daily basis Deliver excellent customer service through effective understanding of client tool, accurate case logging and prioritization as per regulatory guidelines Serve as the primary point of contact for accessing cases pertaining to a specific client using designated client tool Develop deep understanding and use of client tool to effectively perform day today duties Access client tool and acknowledge to the client the receipt of the cases as per the SLAs defined in the contract Accurately document all pertinent case information such as case number, case type, etc. on a daily basis for all cases received Prioritize cases on the levels of urgency and complexity as per the regulatory guidelines defines by the client Accurately extract case information and create an excel listing cases along with relevant information pertaining to the cases Maintain logs and records of all client cases as per the standard procedures and guidelines Collaborate with client and undergo trainings on any new regulatory guidelines for a particular client process and implement the same on all cases Ensure allocation and resolution of client cases as per the defined SLAs by accurately updating internal tools, training sessions on new regulations and regular reporting Ensure allocation of cases to agents and QAs by accurately recording all client cases on the designated internal tracking software Maintain tracker of all cases received along with the allocation information for reporting purposes Ensure all client cases are resolved as per the defined SLAs and regulatory guidelines defined by the client Maintain and share the resolution status report with supervisor and client on a daily basis Share the hourly productivity update report with supervisors and clients on a daily basis Undertake client training on specific tool features and/or any other regulatory changes introduced by client/govt. Conduct training sessions for agents and QA ensuring the regulatory changes have been effectively communicated to all agents and QAs Ensure new regulatory guidelines are implemented all client processes to avoid penalties and non-compliance Liaise between the client and internal teams on escalations of serious issues and unique queries Follow up with agents and QAs to record feedback and ensure compliance to contract SLAs and regulations Interact and engage with the client and internal stakeholders to communicate and update progress against a particular case Build capability to ensure operational excellence and maintain superior customer service levels for the existing client Undertake trainings to stay current with any new features, changes and updates on client tool Enroll in product specific and any other trainings per client requirements/recommendations Conduct training sessions for Agents and QAs on any new regulatory guideline that needs to be applied to any process urgently Identifying and document most common problems and recommend appropriate changes to the team leader Updates job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Geographic Information System(Maps)-RSAT.

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Mandatory Skills: ITIL Asset-Config Mgmt. Experience: 5-8 Years.

Job Summary: The role will play a pivotal role in bridging the gap between technical expertise and sales strategy. This individual will work closely with the sales team to drive business growth by providing in-depth technical knowledge, conducting product demonstrations, and helping clients understand the value of our training solutions. Role & responsibilities Support the sales team with a deep technical knowledge of training solutions. Conduct product demonstrations, workshops, and proof-of-concept presentations. Collaborate with customers to understand their training needs and recommend appropriate solutions. Engage with vendor partners (Microsoft, Cisco, AWS, etc.) to stay updated on the latest trends and certification requirements. Develop technical proposals and assist in responding to RFPs. Assist in onboarding new clients and ensuring seamless implementation of training programs. Gather customer feedback and provide insights to the product and curriculum teams. Develop Skilling Plans based on customer consultations to ensure workforce readiness and alignment with industry standards. Key Responsibilities Areas (KRAs): Demonstrate expertise in multi-cloud environments, including AWS, Azure, and Google Cloud. Develop skilling plans tailored to customer-selected cloud solutions to enhance workforce competency. Stay updated on multi-cloud certification paths and industry best practices. Support discussions on cloud training strategies and workforce upskilling initiatives. Technical Skills Required: Strong knowledge of AI, Network & Security, or Cloud technologies (as per specialization). Familiarity with vendor certification paths (e.g., Microsoft AI Engineer, AWS Certified Security, Azure Solutions Architect, Cisco Certified Networking certifications). Experience with enterprise technology solutions and integrations. Ability to conduct technical training sessions and presentations. Soft Skills Required: Excellent verbal and written communication skills in English. Excellent communication and presentation skills. Strong problem-solving and analytical abilities. Ability to simplify complex technical concepts for a non-technical audience. Collaborative mindset with the ability to work with cross-functional teams. Customer-focused with strong relationship-building skills. Adaptability and eagerness to stay updated with emerging technologies. Qualifications: Bachelors degree in Computer Science, Information Technology, or a related field. 3+ years of experience in a technical sales or pre-sales engineering role. Certifications related to AI, Network & Security, or Cloud are a plus. Prior experience in a training or education company is preferred.

Project description The WMI Core stream provides Core Banking capabilities across WM International locations, and works towards integration and synergies across WMI locations, driving capability-driven and modular platform strategy for Core Banking. You'll be working in the WMI Core Technology team in one of our locations (Hyderabad) as per your eligibility and role requirements. Together as a team, we provide solutions to unique business/market requirements. Responsibilities As a Flowable SME, you will be responsible for designing, developing, and maintaining business process management solutions using the Flowable platform. You will provide technical leadership and expertise to ensure the successful delivery of high-quality software solutions that meet the needs of our business divisions. Your role will involve Leading the development and maintenance of BPM solutions using Flowable. Collaborating with product managers, designers, and other developers to create efficient and scalable solutions. Providing technical guidance and mentorship to team members. Writing clean, maintainable, and efficient code. Participating in code reviews and providing constructive feedback to peers. Troubleshooting and debugging issues across the stack. Ensuring the performance, quality, and responsiveness of applications. Staying up-to-date with emerging technologies and industry trends. Driving best practices and standards for Flowable development within the team. Skills Must have Proven experience as a Flowable SME and Rule Engine (Drools). Deep expertise in Flowable BPM, including process design, development, and deployment. Proven Server-Side expertiseJava 11+, Junit, Microservices and/or Front-End expertiseJavaScript, ReactJS, Node.js, HTML5 and CSS3, Micro-frontends Deep understanding of Design Principles such as proven, CQS, DRY, Clean coding techniques. Experience of working on Kubernetes / OpenShift, Dockers, Cloud Native frameworks. Experience with database technologies such as SQL, NoSQL, and ORM frameworks. Familiarity with version control systems like Git. Familiarity with Linux Operating Systems. Understanding of Agile methodologies and DevOps practices. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills. Ability to work independently and as part of a team. A degree in Computer Science, Mathematics, Engineering, or a related field is preferred. Nice to have Experience in Agile Framework

Role Purpose The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team. Do Ensure operational excellence through contract and regulatory compliance, effective case acknowledgment, tracking, prioritization, system updation, and reporting Acknowledge client cases as per the SLAs defined in the contract Access client tool and log all incoming client cases accurately on the internal tool as per contract Accurately document all pertinent case information such as case number, case type, etc. of daily cases received Follow standard processes and procedures to track and prioritize all client cases Accurately update the internal tool with daily cases and forward the same to respective agents and QAs Access and maintain internal knowledge bases, resources and frequently asked questions to aid in effective case logging and prioritization Maintain and timely update internal tool for agents to speed up response time Identify red flags and escalate serious client issues to Team leader in cases of non-compliance and untimely resolution Ensure all client information, disclosures and regulatory changes are given to agents and QAs on a regular basis Monitor compliance with service agreements to avoid legal challenges Share recorded case logs and status reports with clients and supervisors on a daily basis Deliver excellent customer service through effective understanding of client tool, accurate case logging and prioritization as per regulatory guidelines Serve as the primary point of contact for accessing cases pertaining to a specific client using designated client tool Develop deep understanding and use of client tool to effectively perform day today duties Access client tool and acknowledge to the client the receipt of the cases as per the SLAs defined in the contract Accurately document all pertinent case information such as case number, case type, etc. on a daily basis for all cases received Prioritize cases on the levels of urgency and complexity as per the regulatory guidelines defines by the client Accurately extract case information and create an excel listing cases along with relevant information pertaining to the cases Maintain logs and records of all client cases as per the standard procedures and guidelines Collaborate with client and undergo trainings on any new regulatory guidelines for a particular client process and implement the same on all cases Ensure allocation and resolution of client cases as per the defined SLAs by accurately updating internal tools, training sessions on new regulations and regular reporting Ensure allocation of cases to agents and QAs by accurately recording all client cases on the designated internal tracking software Maintain tracker of all cases received along with the allocation information for reporting purposes Ensure all client cases are resolved as per the defined SLAs and regulatory guidelines defined by the client Maintain and share the resolution status report with supervisor and client on a daily basis Share the hourly productivity update report with supervisors and clients on a daily basis Undertake client training on specific tool features and/or any other regulatory changes introduced by client/govt. Conduct training sessions for agents and QA ensuring the regulatory changes have been effectively communicated to all agents and QAs Ensure new regulatory guidelines are implemented all client processes to avoid penalties and non-compliance Liaise between the client and internal teams on escalations of serious issues and unique queries Follow up with agents and QAs to record feedback and ensure compliance to contract SLAs and regulations Interact and engage with the client and internal stakeholders to communicate and update progress against a particular case Build capability to ensure operational excellence and maintain superior customer service levels for the existing client Undertake trainings to stay current with any new features, changes and updates on client tool Enroll in product specific and any other trainings per client requirements/recommendations Conduct training sessions for Agents and QAs on any new regulatory guideline that needs to be applied to any process urgently Identifying and document most common problems and recommend appropriate changes to the team leader Updates job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Health and Welfare (HW). Experience: 3-5 Years.

Role Purpose The purpose of this role to deliver great customer service/experience by effectively acknowledging, tracking, and prioritizing all client cases as per the regulatory guidelines, and ensuring resolution as per the defined SLAs, by allocating the same to the relevant support team. Do Ensure operational excellence through contract and regulatory compliance, effective case acknowledgment, tracking, prioritization, system updation, and reporting Acknowledge client cases as per the SLAs defined in the contract Access client tool and log all incoming client cases accurately on the internal tool as per contract Accurately document all pertinent case information such as case number, case type, etc. of daily cases received Follow standard processes and procedures to track and prioritize all client cases Accurately update the internal tool with daily cases and forward the same to respective agents and QAs Access and maintain internal knowledge bases, resources and frequently asked questions to aid in effective case logging and prioritization Maintain and timely update internal tool for agents to speed up response time Identify red flags and escalate serious client issues to Team leader in cases of non-compliance and untimely resolution Ensure all client information, disclosures and regulatory changes are given to agents and QAs on a regular basis Monitor compliance with service agreements to avoid legal challenges Share recorded case logs and status reports with clients and supervisors on a daily basis Deliver excellent customer service through effective understanding of client tool, accurate case logging and prioritization as per regulatory guidelines Serve as the primary point of contact for accessing cases pertaining to a specific client using designated client tool Develop deep understanding and use of client tool to effectively perform day today duties Access client tool and acknowledge to the client the receipt of the cases as per the SLAs defined in the contract Accurately document all pertinent case information such as case number, case type, etc. on a daily basis for all cases received Prioritize cases on the levels of urgency and complexity as per the regulatory guidelines defines by the client Accurately extract case information and create an excel listing cases along with relevant information pertaining to the cases Maintain logs and records of all client cases as per the standard procedures and guidelines Collaborate with client and undergo trainings on any new regulatory guidelines for a particular client process and implement the same on all cases Ensure allocation and resolution of client cases as per the defined SLAs by accurately updating internal tools, training sessions on new regulations and regular reporting Ensure allocation of cases to agents and QAs by accurately recording all client cases on the designated internal tracking software Maintain tracker of all cases received along with the allocation information for reporting purposes Ensure all client cases are resolved as per the defined SLAs and regulatory guidelines defined by the client Maintain and share the resolution status report with supervisor and client on a daily basis Share the hourly productivity update report with supervisors and clients on a daily basis Undertake client training on specific tool features and/or any other regulatory changes introduced by client/govt. Conduct training sessions for agents and QA ensuring the regulatory changes have been effectively communicated to all agents and QAs Ensure new regulatory guidelines are implemented all client processes to avoid penalties and non-compliance Liaise between the client and internal teams on escalations of serious issues and unique queries Follow up with agents and QAs to record feedback and ensure compliance to contract SLAs and regulations Interact and engage with the client and internal stakeholders to communicate and update progress against a particular case Build capability to ensure operational excellence and maintain superior customer service levels for the existing client Undertake trainings to stay current with any new features, changes and updates on client tool Enroll in product specific and any other trainings per client requirements/recommendations Conduct training sessions for Agents and QAs on any new regulatory guideline that needs to be applied to any process urgently Identifying and document most common problems and recommend appropriate changes to the team leader Updates job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Geographic Information System(Maps)-RSAT. Experience: 1-3 Years.