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SMB Success Account Manager Rapsys Technologies

13.0 - 17.0 years

0 Lacs

karnataka

On-site

As an SMB Success Account Manager, your main role will be to build and maintain strong relationships with US small business clients. This will involve consistent and meaningful engagement with clients, focusing on account growth, client retention, and identifying cross-sell and upsell opportunities. Key Responsibilities: - Maintain regular engagement with US SMB clients and business owners - Drive successful product implementation and adoption - Provide proactive account support and address client concerns - Monitor account health and take necessary actions - Facilitate client training sessions and document feedback - Coordinate with internal teams to ensure smooth operations - Analyze churn...

Posted 4 days ago

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