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10.0 - 15.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Global Fraud Prevention resides in the Global Risk Management (GRM) organization that supports various business lines in optimizing risk and rewards to enable profitable business growth You will lead a team of global risk professionals focusing on managing the APAC and MEA acquisition strategies to support the growth of Small Medium Business (SMB) line of business across APAC and MEA (Middle East and Africa) regions. Meet our team: This role reports to the Director of Global SMB Onboarding Risk Management. In addition, you will work closely with SMB business leaders, Risk Products, Decision Science, Fraud Operations, and Engineering to execute on the acquisition risk management roadmap that you and your team will develop to mitigate 3rd party fraud and 1st party abuse as we'll as money movement risks. Your way to Impact You will provide thought leadership to APAC & MEA cross-functional leaders in multiple Product teams, P&L owner, Finance, and Operations to grow the business while achieving key business objectives You will work closely with business stakeholders to develop an acquisition roadmap to support profitable business growth and trade-offs. Defining team objectives and executing on those objectives to drive profitable growth within the APAC & MEA regions. In your day-to-day role you will: Lead a team of three to become center of excellence in APAC & MEA SMB acquisition. Develop a framework for different risks and execute strategies to optimize the trade-off between risk and rewards Work collaboratively with multiple cross functional teams to execute on a multi-year roadmap that you will develop and get buy in agreements from key stakeholders Develop risk professionals and team to become a top performer in both thought leadership and execution Strong communicator and educator to demystify risk management and bring transparency across business Be the voice of risk management and help solve complex problems within defined risk box What do you need to bring 10+ years of experience in financial technology, banking, or payments with deep subject matter expertise and execution in managing data-based strategies to separate fraud and credit risks in deposits, credit cards, or acquiring products (ie merchants). Strong knowledge in data analytics to extract, analyze and transform data into risk strategy recommendations for profitable business growth. Have experience managing consumer or Small Medium Business (SMB) acquisition fraud and credit risk in the APAC & MEA. Experience in multiple markets is a plus. Knowledge of existing/emerging regulatory frameworks related to consumer and SMB acquisition. Having experience in a Fintech working with Product and Engineering organization is a plus Proven track record in driving positive outcomes between risk management and business leaders Excellent project management skills, we'll organized, with the ability to thrive in a fast-paced work environment and manage numerous projects simultaneously under deadline pressure A high level of intellectual, professional, and interpersonal agility/flexibility, combined with strong analytical/problem-solving skills Strong ability to inspire/foster an inclusive/diverse culture Demonstrated ability to build/maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation Strong communication skills in explaining complex matters in a simple and clear manner Experience in partnering with senior business stakeholders, particularly in the context of a rapidly evolving environment
Posted 1 week ago
8.0 - 13.0 years
8 - 12 Lacs
Jaipur
Work from Office
Role & responsibilities Design and implement sales strategies to onboard new clients and achieve sales targets as per the approved plan Introduce innovative measures to improve account wallet share by cross-selling and upselling services across ACT Markets. Responsible for managing Account P&L. Maintain good rapport with the key accounts and work on improving NPS scores. Work with Service delivery and other functions to ensure committed service levels. Building CXO relationship in key accounts and enabling senior level meetings. Acquire a thorough understanding of key customer needs and requirements. Work with product management team to expand the relationships with existing customers by continuously proposing solutions that meet their objectives. Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics. Give presentation to customers on the concept notes , infrastructure strengths , solution strengths and product USPs. Pitch new technologies and existing data products to Carriers/Global enterprises to get new accounts, product penetration and order booking. Engage in technical round discussion and commercial negotiation on the proposed techno-commercial solution and handling technical objections and commercial clarifications Preferred candidate profile Good communication skills, reasoning and analytical ability. Must be collaborative in approach and a team player. Very good at networking, negotiations and influencing. Capability to understand the customer needs and strong business acumen. Ability to handle large teams and handle multifunctional project
Posted 1 week ago
10.0 - 15.0 years
5 - 9 Lacs
Chennai, Bengaluru
Work from Office
Global Fraud Prevention resides in the Global Risk Management (GRM) organization that supports various business lines in optimizing risk and rewards to enable profitable business growth You will lead a team of global risk professionals focusing on managing the APAC and MEA acquisition strategies to support the growth of Small Medium Business (SMB) line of business across APAC and MEA (Middle East and Africa) regions. Meet our team This role reports to the Director of Global SMB Onboarding Risk Management. In addition, you will work closely with SMB business leaders, Risk Products, Decision Science, Fraud Operations, and Engineering to execute on the acquisition risk management roadmap that you and your team will develop to mitigate 3rd party fraud and 1st party abuse as we'll as money movement risks. Your way to Impact You will provide thought leadership to APAC & MEA cross-functional leaders in multiple Product teams, P&L owner, Finance, and Operations to grow the business while achieving key business objectives You will work closely with business stakeholders to develop an acquisition roadmap to support profitable business growth and trade-offs. Defining team objectives and executing on those objectives to drive profitable growth within the APAC & MEA regions. In your day-to-day role you will Lead a team of three to become center of excellence in APAC & MEA SMB acquisition. Develop a framework for different risks and execute strategies to optimize the trade-off between risk and rewards Work collaboratively with multiple cross functional teams to execute on a multi-year roadmap that you will develop and get buy in agreements from key stakeholders Develop risk professionals and team to become a top performer in both thought leadership and execution Strong communicator and educator to demystify risk management and bring transparency across business Be the voice of risk management and help solve complex problems within defined risk box What do you need to bring 10+ years of experience in financial technology, banking, or payments with deep subject matter expertise and execution in managing data-based strategies to separate fraud and credit risks in deposits, credit cards, or acquiring products (ie merchants). Strong knowledge in data analytics to extract, analyze and transform data into risk strategy recommendations for profitable business growth. Have experience managing consumer or Small Medium Business (SMB) acquisition fraud and credit risk in the APAC & MEA. Experience in multiple markets is a plus. Knowledge of existing/emerging regulatory frameworks related to consumer and SMB acquisition. Having experience in a Fintech working with Product and Engineering organization is a plus Proven track record in driving positive outcomes between risk management and business leaders Excellent project management skills, we'll organized, with the ability to thrive in a fast-paced work environment and manage numerous projects simultaneously under deadline pressure A high level of intellectual, professional, and interpersonal agility/flexibility, combined with strong analytical/problem-solving skills Strong ability to inspire/foster an inclusive/diverse culture Demonstrated ability to build/maintain relationships with key stakeholders, including strengths in influencing, conflict management, and negotiation Strong communication skills in explaining complex matters in a simple and clear manner Experience in partnering with senior business stakeholders, particularly in the context of a rapidly evolving environment
Posted 1 week ago
4.0 - 7.0 years
6 - 9 Lacs
Vadodara
Work from Office
Machine commission and Installation at SMB as well as at Site Electrical Acceptance, including Electrical Safety Conducting acceptance inspections of systems and keeping acceptance logs Documentation i.e. Protective Conductor, Energy consumption Test Report fill and submit in Folder and SAP Support team leaders for technical solutions Panel inspection at supplier end for out sourcing panel Electrical production planning of Materials Follow-up of shortage materials Suggest AlterNet and utilized Left over Materials Support E-design by regular redlining, suggestion and co-ordination Manage Reject/faulty device during commissioning and installation Your Qualifications Education/ Apprenticeship-Diploma/B.E.: Electrical /Electronics Job experience-10 Years Languages skills-English Knowledge of SAP / PC-Basic As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves. Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application. www.schaeffler.com/careers
Posted 1 week ago
5.0 - 7.0 years
7 - 9 Lacs
Bengaluru
Work from Office
Job Description We are looking for a Revenue Enablement Manager to develop and deliver effective enablement programs, collaborate with stakeholders, and deliver training to empower the Integrated Customer Growth (ICG) team to achieve their goals. The ideal candidate will have a strong track record of success in sales, product and technical enablement, with experience in delivering training, developing content, optimizing sales processes, and in direct selling roles. Additionally, the ideal candidate will have extremely strong delivery skills, both in-person and virtually, as well as the ability to think strategically and develop innovative solutions to improve sales performance. Please note: this role will be based in Bangalore and requires an in office presence. Key responsibilities include: Focus on SMB-EX Enablement: Drive specialized training and enablement programs focused on equipping SMB-EX teams with deep knowledge of our IT products and how to position their value effectively. Onboarding Excellence: Develop and execute a comprehensive onboarding program to ensure new hires are quickly ramped up and equipped with the skills and knowledge to deliver impactful results. Design and Deliver Training Programs: Create and execute engaging, informative sales training sessions both in-person and virtual that align with our sales strategy and goals. Collaborate Across Teams: Partner with marketing, product, and enablement teams to develop high-quality collateral, presentations, and playbooks that communicate product value and sales messaging effectively. Engage with Sales Teams: Maintain regular communication with ICG to gather feedback, assess needs, and ensure enablement programs evolve with team requirements. Customized Plans for Sales Leadership: Collaborate with sales leadership to identify training needs and create tailored plans that empower managers to coach and lead effectively. Ongoing Manager Support: Provide tools, resources, and strategies to ensure sales managers can reinforce best practices, drive performance, and address development needs. Continuous Improvement: Assess training effectiveness through metrics and feedback, implementing improvements to enhance program impact. Qualifications Bachelor s degree in business, marketing, or a related field; additional certifications in training and development are a plus. 5+ years of combined experience in enablement and sales, preferably in a technology or SaaS company. Extremely strong delivery skills, both in-person and virtually Excellent communication and interpersonal skills Ability to stay organized and manage multiple projects simultaneously Strong analytical and problem-solving skills Ability to work independently and collaboratively in a fast-paced environment. A proactive and adaptable mindset with a commitment to continuous improvement.
Posted 1 week ago
5.0 - 11.0 years
7 - 13 Lacs
Bengaluru
Work from Office
Job Description As the Director of Strategic Initiatives/Chief of staff for our Global SMB Commercial Sales organization, you will play a pivotal role in shaping the strategic direction and growth of this dynamic and customerfocused division. Reporting directly to the Senior Vice President of SMB Commercial Sales, you will be responsible for driving key initiatives, ensuring organizational alignment, and fostering a highperformance culture. Your role will encompass strategy development, transformation leadership, goal setting, operational excellence, and enhancing the overall employee experience within the organization. 1. Lead Strategic Initiatives and Transformation: - Collaborate with the SVP and other senior leaders to develop and implement transformative strategies that drive growth and operational excellence. - Adapt strategies based on feedback, evolving market dynamics, and business needs, maintaining a strong focus on achieving measurable outcomes. - Oversee and shepherd critical initiatives (both short-term and long-term) from concept to execution, ensuring alignment with organizational goals. 2. Drive Goal Setting, Monitoring, and Organizational Alignment: - Lead the goal-setting process for the SMB Commercial Sales organization, ensuring alignment with broader company strategies. - Cascade goals throughout the organization, creating a cohesive, focused, and results-oriented team. - Establish an effective operating rhythm that balances agility with a steadfast focus on strategic priorities, ensuring timely adjustments when market conditions shift. 3. Enhance Communication and Reporting: - Develop and deliver clear, concise, and impactful communications on behalf of the SVP. - Prepare reports, presentations, and updates that communicate key milestones, insights, and progress to internal and external stakeholders. 4. Problem-Solving and Crisis Management: - Proactively identify potential challenges and obstacles, offering strategic solutions and problemresolution approaches. - Demonstrate resilience and adaptability in a high-change environment, maintaining composure and clarity under pressure. 5. Deliver Operational Excellence: - Identify opportunities to streamline processes, drive operational efficiency, and implement industry best practices within the SMB Commercial Sales organization. - Foster a culture of continuous improvement, ensuring that the organization remains at the forefront of industry standards. 6. Excel in Stakeholder Management: - Act as a liaison between the SVP and other departments, ensuring alignment with overall business objectives and maintaining strong relationships across the organization. - Navigate complex organizational dynamics with high emotional intelligence, diplomacy, and integrity. 7. Foster a Thriving Work Environment: - Promote collaboration, innovation, and a positive work culture within the SMB Commercial Sales organization. - Implement strategies to enhance employee engagement, satisfaction, and overall well-being. 8. Demonstrate Business Acumen and a Data-Driven Approach: - Leverage strong business acumen and data-driven decision-making to guide the strategic direction of the organization. - Utilize financial acumen to manage budgets, forecast accurately, and ensure sound financial planning. Qualifications A minimum of 15+ years of experience in sales-related strategy roles or in Consulting within the technology sector, preferably in the software industry. Deep knowledge of the B2B SaaS industry, including market trends, competition, and emerging technologies. Proven ability to set and achieve ambitious goals, fostering a culture of results and accountability. Strong track record of applying strategic thinking and vision to drive significant impact within an organization. Experience in aligning organizational goals and driving successful transformation initiatives. Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively. Strong financial acumen and experience in managing budgets, forecasting, and financial planning. Outstanding problem-solving skills, with the ability to analyze situations, identify solutions, and drive effective resolutions. High political acumen to navigate complex organizational dynamics and build consensus among diverse teams. Ability to thrive in a fast-paced, dynamic environment, adapting to changing circumstances with resilience and composure. Leadership qualities that inspire and motivate global and diverse teams to achieve their best performance. Experience in crisis management, with the ability to make sound decisions under pressure.
Posted 1 week ago
6.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Job Description The Senior Manager, SMB-C-D Revenue Enablement is a strategic leader responsible for leading a team to develop and deliver impactful sales, product and technical training curriculums, collaborating with stakeholders, and building training delivery to empower sales teams to surpass their goals. The ideal candidate will possess a proven track record in sales enablement, showcasing expertise in delivering training, content development, and optimizing sales processes. Additionally, the candidate should exhibit strong delivery skills, both in-person and virtually, coupled with the ability to think strategically and devise innovative solutions to enhance sales performance. Key Responsibilities: Develop and execute engaging and informative sales training programs, in both in-person and virtual formats, aligning with overall sales strategy and goals. Create compelling content supporting the delivery of training programs, including presentations, simulations, and role-playing exercises. Design and maintain sales training materials, presentations, and resources. Collaborate with marketing and product teams to craft high-quality sales collateral, presentations, and playbooks effectively communicating product value propositions and sales messaging. Work closely with sales leadership to identify training needs and devise customized training plans for sales teams. Deliver training programs through various formats, including in-person workshops, online webinars, and self-paced learning modules. Facilitate interactive learning experiences that foster engagement and knowledge retention. Evaluate the effectiveness of training programs and provide recommendations for continuous improvement. Qualifications Bachelor s degree in business, marketing, or a related field; additional certifications in training and development are a plus. 12+ years of experience in enablement, preferably in a technology or SaaS company. Exceptionally strong delivery skills, both in-person and virtually. Excellent communication and interpersonal skills. Ability to stay organized and manage multiple projects simultaneously. Strong analytical and problem-solving skills. Ability to work independently and collaboratively in a fast-paced environment. Proactive and adaptable mindset with a commitment to continuous improvement.
Posted 1 week ago
4.0 - 7.0 years
50 - 55 Lacs
Solan
Work from Office
{"company":" About Us Community Phone is building the best phone for communities in America. We are your hair salon s business phone, how your auto-body shop texts you or gets appointments, your local government agency s operations line, and your mom s phone that she sometimes answers on her computer. We have more than 20,000 customers today, and are building the Square of phones. Our team is ~80 people strong, across 15 countries. We are growing quickly, backed by Y Combinator Accelerator and Y Combinator s Continuity Fund. We are customer-obsessed to the core. When we had a major network outage, everyone from recruiters to engineers to marketers to customer support agents got on the phone with our customers. Our team exemplifies our purpose. Join us on our mission to make it as easy as possible for communities to communicate. ","role":" Your Mission We are regularly seeing new and interesting product use cases emerge. We are hiring someone to help us understand, weigh, and communicate them clearly. Because this will be our first product marketing hire defining and owning the entire approach you ll be reporting to the CEO and be a key partner to Growth, Product, Sales, and Customer Success. You will own the end-to-end positioning, packaging, and go-to-market success of our core phone product & integrated communications suite. You ll ensure every feature we ship reaches the right audience, with the right story, through the right channel and that the story lands. What You ll Actually Do Positioning & Messaging Develop and maintain differentiated positioning for each core use case Deliver 2 updated personas and refreshed customer messaging framework in your first 30 days. Launch & Enable Run GTM for every net-new feature or pricing change: define launch tiers, write launch briefs, own comms calendar Lead 1 Tier-1 launches per month (defined as features used by >20% of users or tied to upsell motion) Revenue & Sales Alignment Own product marketing inputs to sales playbooks, user lifecycle, sales training and cs enablement - reviewed biweekly with Sales and CS. Voice of Customer Talk to users in our ICPs and grow to understand them more than you understand yourself Partner with Customer Success and Research to generate 1 new customer case study per month Synthesize and conduct win/loss interviews monthly to feed roadmap prioritization & competitor battlecards or content Cross-Functional Leadership Run a weekly GTM sync (Growth, CS, Product) Provide PMM insights for roadmap planning (next 2 quarters) based on field intel and competitive shifts -> denoted by impact on changes to engineering prioritization What We re Looking For 4-7 years in product marketing, preferably in SMB or consumer SaaS with a self-serve checkout and lite-Sales motion. You ve shipped GTM for features tied to ARR, not just awareness. Comfortable & energized owning positioning for hardware and software products for consumer/very low tech audiences. Excellent writer and communicator with a bias for structured and clear thinking (show us a portfolio or sample launch plan if you can). You are great at talking to and building trust with highly cross-functional teams and people. Operator mindset: you care about what works, not just what sounds good. You care about speed and reducing time to impact as much as possible and are great at overcoming blockers. Self-aware, humble, yet dogged How We ll Measure Success Increased logo growth and reduced CPAs on target ICPs on more mature/lower noise channels Accelerated core feature adoption on target ICPs post conversion Sales/Growth product value alignment Messaging consistency across surfaces (site, demo, content collateral) Increased conversion rate from website traffic on target ICPs Total compensation with equity: $170k- $190k per year. 401(k) and health insurance included. Community Phone is a customer-obsessed, performance culture. We are here to deliver the most extraordinary experience for as many customers as we can in America. That comes with enormous pride as well as regular challenges. You will feel like you are pushing yourself, and you will be an author of our future. Therefore, we have a bias for ownership. Here are ways our current team exemplifies our company culture: Curiosity: Our team members double click obsessively, until they understand something enough to make a good decision. They don t take things for granted. They want to really understand the truth. Bias Toward Action: Our team members lean toward making change on their own, and then reporting the wins and losses back to the team. We don t wait for long alignment meetings to take action, unless the change would be hard to reverse. Run through two-way doors. Caring Mentality: Our team members deliver for our customers and our internal team. That does not mean things are comfortable always. It means that we strive to deliver a Disney-like experience for our customers. It means that we understand our team members are on an Olympic team, and Olympic teams need support. Founder Mindset: Our team members all know they are at the very beginning of the journey we will take to capture the market. They go out of their comfort zones, out of their role definitions, and out of the norm to achieve our mission. When they have an idea for how things could be better, they jump into overdrive to test it. Transparency: Our team will share their wins and losses with the company overall, so we can all learn together. Efficiency where it counts: Our team members understand we aren t here to sell $1 for $0.80. We are here to deliver an efficient growth machine. "},"
Posted 1 week ago
6.0 - 7.0 years
6 - 10 Lacs
Bengaluru
Work from Office
DevRev DevRev s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform. Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI. Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS. About the role We are a unique SaaS revenue organization designed to support a rapidly scaling technology startup, driven by a hybrid model of product-led growth (PLG) and sales-led growth (SLG). As a Product Rep focused on the Startup segment , you ll be at the intersection of product-led growth (PLG) and sales-led growth (SLG), working directly with early-stage companies and the broader VC ecosystem to drive adoption of DevRev. This role isn t just about closing logos, it s about crafting GTM motion, evangelizing DevRev within the startup world, and owning full-funnel execution. You ll work closely with cross-functional teams (marketing, product, ecosystem, and growth) to bring the right stories to the right founders at the right time. We re looking for a strategic seller with a builder mindset, capable of balancing outbound energy with thoughtful ecosystem execution. Responsibilities Own the end-to-end sales cycle for startups across Asia Pacific and Japanl markets from discovery to close, with a strong focus on net new logo acquisition. Help define and refine GTM playbooks for startup sales - integrating ecosystem engagement, product-led signals, and scalable outbound. Drive pipeline generation through ecosystem channels, events, targeted outbound, and collaboration with marketing. Collaborate with marketing and product to tailor messaging, positioning, and campaigns that resonate with early-stage technical buyers and founders. Use product signals, usage data, and experimentation to prioritize high-intent accounts and expand usage within early customers. Maintain accurate pipeline and forecasting using CRM tools, while working closely with SDRs and growth teams. Provide feedback loops to product and GTM teams based on startup needs, trends, and market patterns. Requirements 6-7 years of experience in B2B SaaS sales, with direct ownership of pipeline and revenue goals. Track record of closing deals in the startup or SMB segment ideally with exposure to PLG environments. Knowledge of the VC/startup ecosystem (accelerators, venture firms, founders, etc.). Comfortable owning early-stage deals that require discovery, education, and co-creation of use cases. Familiarity with modern AI SaaS stacks, CRM workflows, and tools. Strong storytelling and communication skills. You should be able to translate product value into strategic outcomes for founders and operators. High adaptability, self-starter energy, and willingness to thrive in a fast-moving, evolving organization Culture The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers. That is DevRev!
Posted 1 week ago
3.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
BE PART OF BUILDING THE FUTURE. What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we ve only scratched the surface of our ambitions . Pure is blazing trails and setting records: For ten straight years, Gartner has named Pure a leader in the Magic Quadrant Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally Industry analysts and press applaud Pure s leadership across these dimensions And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go If you, like us, say bring it on to exciting challenges that change the world, we have endless opportunities where you can make your mark. SHOULD YOU ACCEPT THIS CHALLENGE... You will join Portworx QA team, which is responsible delivering highest quality Portworx suite of products. You will be contributing to cleanest code, being customer oriented and putting quality first. What You Will Be Doing Datapath Testing for the Cloud Native Storage product line. Filing and owning related bugs (documenting, debugging, follow-up with Dev teams, reproduce, etc) Own and drive features to completion (review requirements, design docs, customer use cases to build test strategies, test cases, and end-to-end workflows in the System Test ecosystem for new and existing features over multiple releases) Build up and scale out of complex system tests and test ecosystems using virtualized environments and various test tools. Work with cross functional teams to identify root causes and provide assistance with reproduction work on Customer Escalations. What You Bring To The Team Experience in Storage system Testing with ability to create enterprise end-to-end test ecosystems from the ground up and maintain it over time. Experience in testing snapshots, cloning, NFS Knowledge of EXT4 FS Experience in developing IO Profiles and understanding IO patterns Understanding use case vs functional aspects and coming up with E2E tests Understanding how to benchmark typical linux system with different IO tools like FIO/vdbench/TPCC etc Highly skilled in building out and working with Virtualized environments (ESXi, KVM, Hyper-V, Dockers) Comfortable with Linux environments (ability to script and automate a plus) Team player, excellent communication skills, with strong multi-tasking ability Excellent problem solver K8s ecosystem understanding is a huge plus. 7+ years relevant work experience B.S. in EE or CS or equivalent preferred What Can Give You a Head Start Knowledge of SAN, NAS storage products - Read/Write IOPs, IO datapath. FIle System protocols: NFS, SMB Familiarity and hands-on experience volume snapshots and datapath testing Ability to deploy and use 3rd party tools to simulate IO test workloads BE YOU CORPORATE CLONES NEED NOT APPLY. Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey. Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants. And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. PURE IS COMMITTED TO EQUALITY. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply. If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com . APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE. If youre wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice . DEEMED EXPORT LICENSE NOTICE. Some positions may require a deemed export license for compliance with applicable laws and regulations. Please note: Pure does not currently sponsor deemed export license applications so we are unable to proceed with applicants requiring stated sponsorship.
Posted 1 week ago
2.0 - 5.0 years
8 - 12 Lacs
Ahmedabad
Work from Office
Strategic Alliances Administrator Salary Location Ahmedabad, Gujarat {Mergefield Value} {Mergefield Value} This is a Permanent , Full Time vacancy that will close in {x} days at {xx:xx} BST . The Vacancy At ANS we pride ourselves on the strength and depth of our partnerships with hyperscalers, predominantly Microsoft, as Azure Expert MSP and Business Apps Inner Circle partner, in addition to AWS (predominantly within our SMB customer base) and other technology vendors (Citrix/VMware, HPE, DELL, Intel). Our partners have been a critical part of our growth story and will continue to be so, this role is key to our future success. The Strategic Alliances Coordinator role is not your typical role. The success of our alliances is measured on much more than just vendor revenue goals. Working closely with the ANS sales leadership sales teams, leveraging the already vendor aligned ANS go to market, your role will be to collaborate with Sales and Technical teams internally, to drive and support access to funding through our strategic partnerships. This role puts you very much at the heart of the sales function for ANS, not just hidden away in partner portals! What will I be doing Support the day-to-day of the alliances operational team, specifically supporting funding incentive activities and reporting Establish /Nurture/ Manage all Co-Sell activities plans between ANS Account Executives (New Biz) and Alliance Partner sellers specifically Microsoft AWS (but not limited to.). Oversee the management of high-priority sales pipelines, identifying strategic opportunities for leveraging Microsoft funding and incentives to support growth. Provide support to the sales team, ensuring they are fully trained and equipped to maximise Microsoft partner benefits, including, but not limited to comarketing, co-selling, funding and incentive. Coordinate with finance, delivery team, project team, and sales leadership to ensure that all funding opportunities are utilised effectively and processed in a timely manner. Provide updates sessions on Microsoft program updates, partner centre initiatives, and upcoming funding changes, ensuring senior teams are informed. Manage the upload of won opportunities to Vendor portals Oversee and maintain partner designations, working closely with training, sales and technical teams to ensure on-going compliance What will I bring to the role Proficient with Microsoft Office applications Understands the Microsoft ecosystem and language used, so can navigate the complexity of the organisation, and maximise impact. Understanding of Microsoft funding structures, incentive programs, and rebate mechanisms. Proven ability to build relationships, drive change in organisations and rally others (internally and externally) behind an agenda by indirectly influencing them to a common goal. Knowledge of Microsoft Partner Centre and related tools, with an emphasis on reporting and forecasting Experience in a sales support or partnership alliance role, preferably within the technology industry Proven experience in leading sales support initiatives, with a focus on Microsoft Partner Centre. Demonstrable experience in coaching and mentoring sales teams, particularly around the maximising the use of Microsoft tools, incentives, and partner resources. Demonstrable experience in providing board report information on partner program performance Success in driving long-term partnership strategies that leverage Microsoft Partner programs to drive revenue growth. Strong project/program management skills and the ability to coordinate Sales/Marketing and Technical teams to deliver against the appropriate compliances and hit agreed KPI s. Disciplined and accountable, thoughtful, demonstrates a tendency to work with a Partner s and customer s needs in mind. Ability to embrace a growth mindset and inspire others to do the same. Technically competent - demonstrates a depth of knowledge and understanding with respect to cloud and cloud related services driving credibility within our partners Why work for ANS At ANS, we ve created a place where everyone can be themselves, and we empower our people to get the job done. Openness, ambition, honesty, and passion are what drive us every day. We are bold, courageous, and innovative - and we do it like no other. We invest in our people. In training, development, health and more - we give you the benefits and flexibility to maintain a happy work-life balance. We re proud of the inclusive, fun, dynamic environment we ve created. It s a safe space that works for all. You don t have to be a techie to work in tech. Bring your authentic self and find your dream role here. Find out more at LinkedIn pages . ANS are an equal opportunities employer. We encourage diversity and anyone applying for a role at our organisation can be assured that their application will be treated fairly, regardless of age, disability, gender reassignment, gender expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief and sex or sexual orientation. We sometimes ask for information relating to individuals for equal opportunities monitoring purposes only. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days Documents Sorry - this vacancy is no longer available. Your email address (required)
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, Gurugram
Work from Office
Role & Responsibilities Performing outbound/inbound calling to new and existing wireline/wireless residential customers offering telecommunications products and services. Building customer relationships by uncovering their stories, getting to know their needs and recommending product selections they feel good about. Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending. Simultaneously navigating through multiple systems and tools while interacting with customers. Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices. Preferred Candidate Profile Qualification : UG, Graduate, Post Graduates can apply Mandatory International BPO experience required Minimum 1 year of experience is required in Inbound Sales/Outbound Sales/B2B or B2C Sales/Debt Collection Excellent communication in English. Should be comfortable in night shifts and rotational week offs. Perks and Benefits Salary Range: 4.51 LPA - 4.75 LPA + Variables based on performance Medicare Facility (free online consultation with Doc) Working Model: 24*7 (work from Office) Location: Gurgaon/Noida Free pick up and drop facility will be provided within 35 Kms range. Medical Insurance Life Insurance
Posted 2 weeks ago
2.0 - 6.0 years
6 - 9 Lacs
Nashik
Work from Office
Develop B2B Corporate Clients for Solar Module - Execute strategy and plans to maximize share of B2b business - Ability to engage, manage and cultivate relationship with big customer Requirements Requirements Ability to identify buyers, negotiate and finalize business contracts - Conducts In depth market research to quality developing business opportunities - Expert in proposal/quotations preparation and identify deviation - Communicate with concern organization to finalize sales contracts. - Drive Top line revenue, profitability and market share of B2B business - Trustworthy and hardworking, willing to learn new tools and concept. Benefits Benefits Freedom : We allow you to \u201cfollow your passion\u201d - Opportunity to work with Indias fastest growing SMB Company - Regular Training of Professional Skills such as Leadership, Negotiations and Product offerings. - Multifold chances to build the career in Solar Energy Sector - Exponential Growth in Salary and other remuneration - Great learning curve and hand on experience with leadership team about solar in future.
Posted 2 weeks ago
2.0 - 6.0 years
6 - 9 Lacs
Jaipur
Work from Office
Develop B2B Corporate Clients for Solar Module - Execute strategy and plans to maximize share of B2b business - Ability to engage, manage and cultivate relationship with big customer Requirements Requirements Ability to identify buyers, negotiate and finalize business contracts - Conducts In depth market research to quality developing business opportunities - Expert in proposal/quotations preparation and identify deviation - Communicate with concern organization to finalize sales contracts. - Drive Top line revenue, profitability and market share of B2B business - Trustworthy and hardworking, willing to learn new tools and concept. Benefits Benefits Freedom : We allow you to \u201cfollow your passion\u201d - Opportunity to work with Indias fastest growing SMB Company - Regular Training of Professional Skills such as Leadership, Negotiations and Product offerings. - Multifold chances to build the career in Solar Energy Sector - Exponential Growth in Salary and other remuneration - Great learning curve and hand on experience with leadership team about solar in future.
Posted 2 weeks ago
2.0 - 6.0 years
6 - 9 Lacs
Bikaner
Work from Office
Develop B2B Corporate Clients for Solar Module - Execute strategy and plans to maximize share of B2b business - Ability to engage, manage and cultivate relationship with big customer Requirements Requirements Ability to identify buyers, negotiate and finalize business contracts - Conducts In depth market research to quality developing business opportunities - Expert in proposal/quotations preparation and identify deviation - Communicate with concern organization to finalize sales contracts. - Drive Top line revenue, profitability and market share of B2B business - Trustworthy and hardworking, willing to learn new tools and concept. Benefits Benefits Freedom : We allow you to \u201cfollow your passion\u201d - Opportunity to work with Indias fastest growing SMB Company - Regular Training of Professional Skills such as Leadership, Negotiations and Product offerings. - Multifold chances to build the career in Solar Energy Sector - Exponential Growth in Salary and other remuneration - Great learning curve and hand on experience with leadership team about solar in future.
Posted 2 weeks ago
2.0 - 6.0 years
6 - 9 Lacs
Pune
Work from Office
Develop B2B Corporate Clients for Solar Module - Execute strategy and plans to maximize share of B2b business - Ability to engage, manage and cultivate relationship with big customer Requirements Requirements Ability to identify buyers, negotiate and finalize business contracts - Conducts In depth market research to quality developing business opportunities - Expert in proposal/quotations preparation and identify deviation - Communicate with concern organization to finalize sales contracts. - Drive Topline revenue, profitability and market share of B2B business - Trustworthy and hardworking, willing to learn new tools and concept.
Posted 2 weeks ago
8.0 - 11.0 years
35 - 37 Lacs
Kolkata, Ahmedabad, Bengaluru
Work from Office
Dear Candidate, We are hiring a Storage Engineer to manage and optimize enterprise storage systems. Ideal for professionals with a strong background in data storage, backup, and disaster recovery. Key Responsibilities: Design and manage SAN, NAS, and object storage solutions Perform storage provisioning, replication, and tuning Implement backup and recovery strategies Monitor storage health, performance, and capacity Required Skills & Qualifications: Experience with EMC, NetApp, Pure Storage, or similar platforms Proficiency in storage protocols (iSCSI, NFS, FC, SMB) Familiarity with storage automation and scripting Bonus: Cloud storage (S3, Azure Blob, GCP Cloud Storage) Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Reddy Delivery Manager Integra Technologies
Posted 2 weeks ago
1.0 - 2.0 years
1 - 4 Lacs
Chennai
Work from Office
About the company We are no giants or avengers, we re just a small team whose mission and vision is to help SMB marketers to navigate their marketing strategies with zero obstacles. We began by solving our marketing hiccups and now using our CustomerLabs Customer Data Platform, we ended up solving all SMB marketers problems. Now, we are the official (marketing) wingmen for more than 1500 companies and we ve learned and grown together in this journey. And we made sure, this environment lets the teamwork relaxed, flexible, and with utmost freedom to jam ideas and thoughts with no inhibitions and hesitations. About the role We re looking for an energetic sales representative to actively seek out and engage customer prospects. This position is critical to the success of our business and plays a pivotal role by advancing qualified prospects from lead status into qualified sales opportunities. You will provide appropriate solutions for every customer in order to drive revenue growth, and add new customers. Responsibilities Demo and sell products to existing and prospective customers Establish and maintain positive business and customer relationships Reach out to customer leads through phone or email as required Solve customer problems and complaints to improve customer experience Achieve sales targets and outcomes Collaborate with team members and other departments to bring the best experience for the customers. Generate reports on new sales, target achievements, issues to the management Proactively seek new business opportunities in the market through outbound channel Get feedback and improve constantly Flexible to work for UK or US business hours Must-have BS/BA degree or equivalent 1-2 years of experience as a sales development representative. Proficiency in MS Office Familiarity with CRMs practices. Excellent selling, communication and negotiation skills Prioritizing, time management and organizational skills Ability to create and deliver presentations tailored to the audiences needs Relationship management skills and openness to feedback Nice-to-have Highly motivated and target-driven with a proven track record in SaaS sales. Hands-on experience with multiple sales techniques Thorough understanding of commercial awareness and brand recognition to successfully establish rapport with prospects. Prior experience in a start-up environment. Compensation Perks Opportunity to own a piece of the company in the form of stock options. We offer flexible working hours and a hybrid work model - which you may not find in many of the growing start-ups. Extensive learning opportunities not limited to your area of expertise. Fun-Fridays where you can get together with all of the team members to have some fun with food and games (Please don t apply if you don t enjoy this - Not kidding! :P) Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other s professional growth within the organization by sharing the knowledge through interactive sessions we conduct every week. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits than your skills. Because skills can be acquired anytime but traits are something that you re known for. If you feel you can use your traits to get the company to heights, apply right away. #AverageKootam
Posted 2 weeks ago
6.0 - 11.0 years
8 - 13 Lacs
Bengaluru
Work from Office
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn t changed we re here to stop breaches, and we ve redefined modern security with the world s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role As a Corporate Account Executive, SMB you will be responsible for driving new business opportunities within SMB accounts. You must be extremely results driven, customer focused, technologically savvy, and innovative at building internal relationships and external partnerships to attack the market with passion! The right candidate will possess excellent energy and drive and a real desire to build business across a portfolio of accounts. They will have the ability to build effective relationships quickly and to find valuable business within each account immediately that can then be enhanced by leveraging internal resources. This is an office-based position located in Bangalore What Youll Do: As a Corporate Account Executive, you will be accountable for: Actively engage our prospective customers to identify Small Business & Capable of Managing the Run rate Business opportunities for CrowdStrike across the South India region. Run a sophisticated Sales process from Prospecting to Closure. Collaborate with our Sales Engineers (SE s) to devise and execute account strategies and plans. Predominantly working with the Channels Team, Distribution team & Inbound sales representative. Working with the account covering small & medium range with capping of number of End points. Forecast and report updates to management team. Provide exceptional and high touch customer service, including escalation and coordination of support issues as needed for the set accounts. Become an insider within the Cyber Security Industry and become an expert at expert of CrowdStrike products. Stay well educated and informed as to the CrowdStrike competitive landscape and how to sell the value of our solutions and services when compared to the relevant competitors in the Next Generation Endpoint market space. Be a go-getter that sets his/her sights above and beyond to blow out their established targets and quotas. May require modified work hours to accommodate accounts in other time zones, and minimal, but occasional travel for accounts that require a higher touch to achieve closure. What You ll Need: Min 6 years of Sales experience generating net new business within SMB for South Proven experience selling a complex multi-product architecture to organizations, selling into C-level Executives to Evaluator-level Engineers. Track record of exceeding expectations in an individually focused, quota carrying role. Cold Calling experience (not tech, SaaS, or Security specific). Technical aptitude and ability to learn new business and technical concepts quickly. Competitive nature, but also a collaborative team player. Strong presentation skills, both in person and via virtual channels. Security and/or SaaS Sales experience a plus. Persistent - Doesn t stop at no . Believes they can overcome. Coachable - Seeks help; knows how to get help, when to ask for it and what situations call for it. Motivated - to learn, to succeed, to win, to grow. Aptitude - Able to learn and implement new concepts quickly. Self-Disciplined - Proven to be good at time management, organization, and demonstrate discipline in their process and everyday business. Self-aware - Has a solid understanding of their strengths and weaknesses and what they need to work on. #LI-VD1 Benefits of Working at CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Resource Groups, geographic neighbourhood groups and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified across the globe
Posted 2 weeks ago
5.0 - 10.0 years
8 - 13 Lacs
Gurugram
Work from Office
Who We Are Simpplr is the AI-powered platform that unifies the digital workplace - bringing together engagement, enablement, and services to transform the employee experience. It streamlines communication, simplifies interactions, automates workflows, and elevates the everyday experience of work. The platform is intuitive, highly extensible, and built to integrate seamlessly with your existing technology. More than 1,000 leading organizations - including AAA, the NHS, Penske, and Moderna - trust Simpplr to foster a more aligned and productive workforce. Headquartered in Silicon Valley with global offices, Simpplr is backed by Norwest Ventures, Sapphire Ventures, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com . Overview: As a Senior Customer Success Manager, you will play a pivotal role in ensuring our customers success and satisfaction. You will be responsible for developing and maintaining strong relationships with SMB and Commercial clients, understanding their needs, and providing strategic guidance to help them achieve their goals. Your expertise in customer success strategies, combined with your excellent communication and problem-solving skills, will be instrumental in driving customer retention and growth. Key Responsibilities: Client Relationship Management: Build and maintain strong relationships with key clients, serving as their trusted advisor. Proactively engage with clients to understand their business objectives and challenges. Act as the primary point of contact for escalations and issue resolution, ensuring timely and effective resolution of client concerns. Strategic Account Management: Develop and implement strategic account plans to drive customer success and maximize value for both the client and the company. Identify opportunities for upselling and cross-selling additional products or services to existing clients. Collaborate with internal teams, including sales, product management, and support, to align strategies and ensure seamless delivery of solutions to clients. Account Health Assessment and Risk Mitigation: Assess the health of client accounts by tracking product adoption and usage patterns. Identify potential risks to customer satisfaction and retention. Develop and implement risk mitigation plans to proactively address issues and minimize churn. Collaborate with internal teams to ensure the timely resolution of any identified risks or challenges impacting customer success. Customer Advocacy: Champion the voice of the customer within the organization, advocating for enhancements to products or processes based on client feedback and insights. Work closely with the product development team to prioritize feature requests and enhancements that align with customer needs and objectives. Performance Monitoring and Reporting: Track and analyze key performance metrics related to customer satisfaction, retention, and expansion. Generate regular reports and presentations to communicate VoC, performance trends, opportunities, and challenges to internal stakeholders and senior management. Team Leadership and Mentoring: Provide guidance and mentorship to junior members of the customer success team, helping them develop their skills and achieve their goals. Foster a collaborative and supportive team environment, encouraging knowledge sharing and best practices. Qualifications: Bachelors degree in Business Administration, Marketing, or a related field; Masters degree preferred. Proven experience (5+ years) in a customer success or account management role in a B2B SaaS environment (this is a must). Demonstrated track record of managing complex client relationships and driving customer success initiatives. Strong analytical skills with the ability to interpret data and trends to inform decision-making. Excellent communication and presentation skills, with the ability to effectively articulate complex concepts to both technical and non-technical audiences. Strategic thinker with a proactive and solution-oriented approach to problem-solving. Team player with strong leadership abilities and a passion for mentoring and developing others. Benefits: Competitive salary and performance-based incentives. Comprehensive health benefits package. Flexible work arrangements, including remote options. Opportunities for professional development and career growth. Dynamic and collaborative work environment with a focus on innovation and creativity. Join our team and make a significant impact on the success of our clients while advancing your career in customer success management! Simpplr s Hub-Hybrid-Remote Model: At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want. Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time. Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met.
Posted 2 weeks ago
7.0 - 12.0 years
8 - 12 Lacs
Noida
Work from Office
At SaaS Labs, were looking for an experienced Manager, Product Marketing to drive a team of product marketers to deliver compelling, high-impact product launches. You re a natural collaborator and a fantastic writer because you ll be partnering closely with our product, content, and growth teams on product messaging, demand generation campaigns, and sales enablement for each product launch. Key Responsibilities: Own the GTM strategy and execution for all product launches in partnership with the Product team Develop and refine the positioning and messaging for each product launch, ensuring they stand out in a competitive market. Collaborate closely with product management to align marketing strategies with product roadmaps and launches Research the market, share competitive intelligence, and build battle cards, pitch decks, and one-pagers required to support pipeline growth and drive conversions for each launch Own the process of gathering and analyzing customer feedback, market, and competitive data to inform product development and marketing strategies. Utilize insights to create compelling, data-driven narratives that drive engagement and adoption Create and oversee the creation of compelling content such as product pages, blogs, videos, and articles to support feature launches Track, analyze, and report on the performance and impact of each launch to executive leadership, with continuous improvement recommendations Manage a team of 3-5 experienced product marketers Qualifications: 7+ years of experience in global SaaS marketing for SMB and mid-market businesses Bachelors degree in Marketing, Engineering, Computer Science, or a related field Excellent storytelling, writing, editing, and proofreading skills Managed teams of at least 3 Product marketers for more than 2 years Experience as a product manager is a plus Skills: You are a customer-obsessed marketer who demonstrates a deep, data-based understanding of the user to advocate effectively for their needs across the business You are an exceptional communicator (written, verbal, and visual) who builds rapport with internal collaborators and customers You craft high-quality, plagiarism-free content that fuels both customer acquisition and adoption You also follow popular culture and understand American/Global cultural references You prefer a "test and learn" approach to continuously optimize marketing campaigns, including A/B testing, segmentation analysis, and performance tracking You have an entrepreneurial approach and passion, a sense of urgency, and an ability to drive meaningful change in the industry You are an experienced manager who can drive and inspire a team Benefits/Perks: Opportunity to work and collaborate with a global team spread across 6 countries Routine hackathons and learning boot camps to promote knowledge sharing About SaaS Labs SaaS Labs is a global SaaS company powering Sales and Support teams of over 7000 growing businesses with its software ecosystem focused on automation, productivity, and collaboration. One of the fastest-growing companies in India, SaaS Labs is backed by leading investors such as Peak XV Partners, Base10 Partners, and Eight Roads. Currently, our portfolio of products includes JustCall (Contact Center Software), Helpwise (Shared Inbox), Dialworks (Sales Readiness Platform), EasyCalendar (Scheduling Software), CallPage (Callback Automation), Atolia (Collaborative Workspace), and CallRoot (Call Tracking and Analytics). SaaS Labs is a diverse international team of passionate problem solvers. With innovation, experimentation, and customer obsession at the heart of its ethos, the company has been honored with 30+ innovation awards, including the coveted Deloitte Technology Fast 50 and FT High Growth Companies (Asia Pacific). Curious about what were building? Follow us on LinkedIn to be the first to know!
Posted 2 weeks ago
12.0 - 17.0 years
45 - 55 Lacs
Bengaluru
Work from Office
" Customer Success Associate Bengaluru, Karnataka (On-Site | US Shift: 6 PM 3 AM IST) Full-time | SaaS | Customer-Facing At Omnify , we\u0027re on a mission to simplify scheduling, memberships, and operations for service businesses worldwide. As a Customer Success Associate , youll be the face and voice of Omnify for our clients ensuring they get maximum value from our platform, fast. If you\u0027re someone who loves talking to customers , finds joy in solving real-world problems, and wants to make a measurable impact this role is for you What Youll Do Manage the entire customer lifecycle onboarding, engagement, renewals, and expansion. Support and train new customers to ensure a fast Time to Value and long-term success. Be comfortable doing discovery and demo calls with clients to evaluate product fit and business goals. Interact with clients via Intercom, calls, emails, chats whatever it takes to build trust. Monitor health scores, usage trends, and satisfaction to drive adoption and prevent churn. Identify and qualify CSQLs (Customer Success Qualified Leads) for upsells, upgrades, and renewals. Be a strong voice of the customer relaying insights to Product and Support teams. Educate clients on new features and ensure they get value from every update. Contribute to customer resources help articles, eBooks, onboarding flows, and tutorials. What You Bring 12 years of experience in Customer Success, Support, Account Management, or similar roles (SaaS is a must). A genuine love for supporting people and helping businesses succeed. Strong communication and interpersonal skills. A customer-first mindset with the ability to analyse data and spot opportunities . Curiosity, ownership, and willingness to learn quickly in a dynamic environment. Bonus points if youve used: Intercom , Metabase , DevRev , HubSpot , Notion , Google Sheets , ChatGPT , Tl;dv . Why Join Omnify? Work on meaningful problems with global SMB clients. Thrive in a high-growth SaaS company with a tight-knit team. Learn from every interaction and see the real-world impact of your work. Regular team events, peer-learning sessions, and opportunities to grow. Strict work-from-office role. Youll Thrive Here If You Love talking to customers and being their go-to guide. Get excited about metrics like Time to Value , adoption, retention, and expansion. Are collaborative, empathetic, and eager to drive outcomes not just answer tickets. Take pride in making someones day better with every conversation. Apply now and help shape the future of Customer Success at Omnify ", "
Posted 2 weeks ago
12.0 - 17.0 years
45 - 55 Lacs
Bengaluru
Work from Office
" Location: Bangalore | Type: Full-time | Team: Sales About Omnify Omnify is a Booking Automation and Commerce enablement platform for the Recreation Industry. In short, were Shopify for Recreation. Omnify has built a robust platform and the underlying infrastructure that supports businesses in recreation, sports, kids activity, and coaching to provide a real-time booking engine for classes, facility rentals, memberships, and events with a comprehensive dashboard from where businesses can run their operations and run reports to take the most important decisions for their business. About the Role Were looking for a curious, energetic, and driven Sales Associate to join our growth team at Omnify. If you\u0027re someone who thrives in a fast-paced environment, loves talking to people, and is eager to launch a career in sales, this role is for you. As an Sales Associate, you will be the first point of contact for inbound leads and play a key role in qualifying prospects and assisting in converting them into customers. You will also p lay a key role in creating great first impressions , sparking interest, and generating qualified leads for our Account Managers. What Youll Do Qualify SMB leads based on predefined criteria. Respond to inbound inquiries via email, chat, and calls in a timely and professional manner Create demo opportunities. Assist in managing and updating CRM systems with accurate lead and customer data Collaborate with marketing to understand campaigns and lead generation sources. Track and analyze key metrics related to lead quality, response time, and conversion rates. What Were Looking For 12 years of experience in Sales. B2B experience is preferred but not mandatory. Excellent verbal and written communication skills A go-getter attitude with the ability to handle rejection gracefully Curiosity to learn about customers and their businesses Ability to work independently and manage time effectively Comfortable working night shifts Why youll love working with us: A learning-first, growth-driven culture Work with a global customer base Mentorship from experienced SaaS leaders Fast-paced start-up environment with high exposure Fun, supportive team that celebrates wins together ", "
Posted 2 weeks ago
3.0 - 8.0 years
20 - 35 Lacs
Noida
Remote
Business Unit: Global Business Direct Customer Segment: SMB- North Americas, Shift Timings - 6:00 PM - 3:00 AM Adobe Solutions: Adobe Digital Media Solutions Location: Remote Adobe Changing the world through digital experiences is what Adobes all about. We give everyone from emerging artists to global brands everything they need to design and deliver exceptional digital experiences. Were passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. Were on a mission to hire the very best and are committed to creating exceptional employee experiences. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours. We are looking for Digital Sellers who would be responsible for a defined patch of Adobes SMB customers and the role is pivoted around upselling and cross-selling Adobe Cloud based Solutions. You would be responsible for the Digital Media portfolio of Adobe . The incumbent would be responsible for helping the customer adopt the solution with ease, optimizing their product experience and guiding them to internal support teams if need be. What youll do as a CSAM Develop understanding of Adobe's Digital Media line of products and lead with value-led conversations with customers for these solutions. Create a value-based relationship with new & existing North American Adobe SMB customers. Drive Up-sell & Cross-sell by prioritizing accounts with highest propensity to buy by clearly defining ideal customer profile and contact them via phones & emails. Execute Marketing Qualified Leads with a defined SLA to maximize Revenue. Research customer contracts and purchasing history in Adobe's various customer management systems & external sources such as LinkedIn, ZoomInfo, etc. to figure out the expansion opportunity in an account Managing the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook. Collaborate with Solution Specialists to maximize footprint of growing Adobe Solution streams like Adobe Sign, Substance, Stock, Frame.io, etc. Engage as required, with the supporting functional teams to resolve issues raised by customers related to their Creative Cloud Subscriptions. What you need to succeed SMB Segment exposure and proven ability to manage a large customer set 2+ Years experience in a similar role, with experience in selling SAAS solutions preferred Excellent communication Skills, both oral and written Flair for Technology and ability to lead a customer conversation with value-selling rather than product features pitch. Demonstrated ability to be a quick learner. Task oriented with focus and drive to complete tasks at hand. Strong organization, follow-through and documentation skills suitable for customer communication. International Sales Experience with exposure to NA markets preferably. Working hours will coincide with the US Time Zones Bachelors Degree or Equivalent Get to know the team Adobe’s Digital Media Business Unit Adobe’s Digital Media Business Unit focuses on advancing state of the art content and driving digital transformation of industries. It provides tools and services that enable individuals, small businesses, and enterprises to create, publish, promote, manage and monetize their content anywhere through the Adobe Creative Cloud and Document Cloud. Adobe’s creative and document solutions are used by designers, photographers, filmmakers, content publishers, storytellers, UX designers, knowledge workers, consumers and more. Through our connected apps and services, customers have all the tools and assets they need to create and manage content across desktop and mobile devices. For more job openings connect on Linkedin - Himanshi Singhal
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Work from Office
About us Exotel is the leading customer engagement platform and virtual telecom operator in emerging markets. Since 2011, Exotel has enabled over 50 million daily interactions through its cloud-based suite of communication tools spanning voice, video, and messaging channels. Trusted by 6,000+ companies across 60+ countries, Exotel empowers unified customer engagement in markets such as India, Southeast Asia, the Middle East, and Africa. Some of the fastest-growing companies, including Ola, Swiggy, Flipkart, Byju s, Urban Company, HDFC Bank, and Zomato, rely on Exotel for their customer communication needs. With a robust ecosystem combining Exotel s communication APIs, Ameyo s omnichannel contact center, and Cogno AI s conversational platform, Exotel is now a $100 million Series D-funded company with an ARR of $60 million. About the Role At Exotel, clients come from all walks of life, from cab services to tech-driven startups, to FMCG companies and kickboxing masters. As a Sales Engineer, you would be interacting with clients, understanding their requirements, and providing solutions from the strong features of the product. What we look for? Graduates in CS, ECE, IT, Sales or related field Minimum 1+ years of dedicated experience in B2B sales role (closing deals) and overall experience of 1 to 4 years(preferably in SaaS or cloud domain). Experience within the technology field is preferred; passion for solving business problems with technology is a must. Ability to work self-sufficiently with limited direction in a fast-paced environment; must be a high energy, motivated self-starter. Ability to adapt to changes in roles and responsibilities. Strong presentation and communication skills (verbal, written, and active listening) Successful track record of consistently hitting and over-achieving quota in a high-volume transaction sales environment. Enjoy an environment where you spend your day talking on the phone with clients Experience with CRM tools (like Salesforce) and Web Conferencing Technology. Willing to spend a few hours additionally on weekends to help client s if required. Strong work ethic and a competitive mindset. Should be adaptive and motivated to learn new technology and skills. Ability to be recognised as a true team player internally in the company, and trusted business advisor externally. Working knowledge of REST API s with cloud systems What you will do? Providing full sales-cycle support to qualified prospects and customers including follow up, product demo, implementation, quotations and closures. Act as a primary POC for all new Exotel clients; address all product-related queries on time. Completely own and execute end to end sales for the SMB market segment. Receiving and responding to sales leads and converting them to new business. Develop workflows for specific use cases by integrating with different applications and products. Navigate the customer through a free 15 day proof of concept (case to case basis) Close sales and achieve the monthly quota. Work with other cross-functional teams as and when required. Build, maintain and forecast a healthy sales pipeline. Record and document all sales activities in the CRM.
Posted 2 weeks ago
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