1 Smartsheet Knowledge Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

McGraw Hill logo
Backoffice Customer Service Associate McGraw Hill

1.0 - 5.0 years

0 Lacs

ghaziabad, uttar pradesh

On-site

As a Back-Office Customer Service Associate at McGraw Hill in Noida, you play a crucial role in enhancing the customer experience for the US business. Your responsibilities include: - Processing physical return/refunds, account maintenance, order management, and provisioning digital licenses into proper accounts. - Sorting, organizing, and processing digital images of labels and RGAs using Salesforce and Oracle systems. - Reviewing system-generated error messages to determine customer credit across various return policies. - Creating accounts, triggering notifications to customers, updating contracts, and analyzing orders on hold. - Performing quality reviews of new orders, identifying error...

Posted 1 week ago

AI Match Score
Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play App Store

Featured Companies

View All Companies