641 Smartsheet Jobs - Page 4

We are looking for an experienced and strategic Delivery Manager to lead and govern the delivery of technology services and solutions across multiple practices including Atlassian, AWS, DevOps, and Monday.com. The SDM will be responsible for driving consistent service excellence, ensuring delivery health, managing key accounts, and maximizing profitability while ensuring compliance and fostering high-performing teams. A suitable candidate is one who has been a part of the journey of an organization growth from 100 to 500 people strength and who has knowledge of the right processes and the right mindset to setup these processes to make this growth achievable. Further a right candidate would be is someone who can interact/deal with multiple customer interactions to set the right impression of enreap for 10-15 ongoing projects with 2-3 months duration and who is able to maintain the delivery metrics and delivery escalations. Role and Responsibilities Key Responsibilities: 1. Delivery Governance & Health Tracking • Establish and drive delivery governance models across all projects and engagements. • Define and monitor delivery KPIs: schedule adherence, quality metrics, delivery risk mitigation, and effort variance. • Lead cadence reviews (weekly/monthly/quarterly) with internal and customer stakeholders. • Proactively manage delivery escalations, risks, and issues to resolution. 2. Customer Satisfaction & Relationship Management • Own delivery-led customer success and engagement excellence across strategic accounts. • Maintain trusted relationships with senior customer stakeholders (CxO / program sponsors). • Ensure proactive communication and alignment with clients on deliverables, outcomes, and value realization. • Drive continuous service improvement and value-added initiatives for each customer engagement. 3. Revenue & Margin Assurance • Work closely with delivery leads and finance to track and assure revenue recognition, milestone validation, and profitability. • Drive effort optimization and efficient resource utilization to protect and grow margins. • Review SoWs and change requests for scope alignment and commercial viability. • Identify opportunities for account growth in collaboration with Pre-Sales and Sales. 4. Process & Compliance Adherence • Ensure strict adherence to internal quality and compliance processes across the delivery lifecycle. • Govern risk, security, and data privacy mandates per customer and organizational standards. • Champion best practices in Agile, ITIL, DevOps, and other relevant delivery frameworks. • Support audits, assessments, and certifications by providing required delivery data and compliance artifacts. 5. People Development & Retention • Lead and mentor a team of delivery leads, architects, engineers, and consultants across technologies. • Drive talent development through upskilling, cross-skilling, certifications, and learning paths. • Promote a high-performance culture and ensure timely feedback and appraisal cycles. • Implement retention plans, career progression paths, and succession planning. ________________________________________ Desired Skills and Experience: • 17+ years of progressive experience in IT services, with at least 5+ years in development, implementation, migration related projects• Proven expertise in managing multi-technology portfolios, especially Atlassian tools, AWS cloud services, DevOps pipelines, and SaaS platforms like Monday.com. • Strong command over delivery methodologies (Agile, ITIL, DevOps), governance frameworks, and tooling. • Experience in managing both project-based and managed services delivery models. • Financial acumen to track project budgets, margins, and optimize cost levers. • Exceptional stakeholder management and communication skills with executive presence. • Demonstrated capability to lead and grow high-performing, distributed teams. • Familiarity with tools like Jira, Confluence, ServiceNow, Power BI, and Smartsheet for delivery tracking and reporting. ________________________________________ Preferred Qualifications: • Bachelor's/Master’s in Engineering, Computer Science, or equivalent. • Certifications in PMP, ITIL, AWS, SAFe, Atlassian ACP, or similar are highly desirable. Must have skills: • Delivery management including Project Planning and Execution, Project Scope management, Stakeholders Management, Change Management, Risk Management, Resource Management and Quality management in development, implementation, migration related projects. • Variance management across short and long term projects, RCA best practices • Project or customer level P&L tracking and analysis • Project Delivery stream ownership for projects running across multiple PMs and multiple technology domains • Experience executing Agile/Waterfall projects • Excellent communication skills • Team leadership skills to manage multiple small teams and their delivery status • Knowledge of day-to-day delivery challenges and mitigation plans • Extensive Experience in client facing roles and with Implementation Methodologies such as ITIL across standard market tools

About company: Our client is prominent Indian multinational corporation specializing in information technology (IT), consulting, and business process services and its headquartered in Bengaluru with revenues of gross revenue of ₹222.1 billion with global work force of 234,054 and listed in NASDAQ and it operates in over 60 countries and serves clients across various industries, including financial services, healthcare, manufacturing, retail, and telecommunications. The company consolidated its cloud, data, analytics, AI, and related businesses under the tech services business line. Major delivery centers in India, including cities like Chennai, Pune, Hyderabad, and Bengaluru, kochi, kolkatta, Noida. · Job Title: SmartSheet · Location: Chennai · Experience: 6 yrs · Notice Period:- Immediate joiners. JD: Smartsheet experts: Responsibilities : Design and configure custom Smartsheet solutions tailored to business needs, including setting up sheets, dashboards, reports, and forms for project management, workflows, and data tracking. Develop and manage automated workflows in Smartsheet, such as alerts, reminders, approvals, and task assignments, to streamline business processes and enhance productivity. Implement Smartsheet as a project management tool by creating Gantt charts, task dependencies, resource allocation views, and Milestone tracking to help teams stay on schedule. Integrate Smartsheet with other business systems (e.g., Salesforce, Jira, Microsoft Office, Google Workspace) for seamless data flow and ensure data synchronization across platforms. Create and maintain Smartsheet reports and dashboards that provide real-time insights into project progress, resource utilization, risks, and other key metrics to support decision-making. Provide guidance, support, and training to users on how to effectively use Smartsheet features, including how to create sheets, use templates, build reports, and leverage automation tools. Collaborate with cross-functional teams to understand their project management needs and deliver tailored Smartsheet solutions that improve teamwork, communication, and productivity. Ensure data integrity within Smartsheet by monitoring data entry, validating data against business rules, and implementing automated checks to prevent errors or discrepancies. Stay up-to-date with new Smartsheet features and updates. Ensure smooth implementation of software upgrades and configure new features to meet evolving business needs. Identify and recommend opportunities to improve workflows and operational processes within Smartsheet, striving for greater efficiency and optimization of business operations. Qualifications : A Bachelor’s degree in Business Administration, Information Technology, Project Management, or a related field. 6+ years of experience working with Smartsheet, including hands-on experience with advanced features like automation, reporting, dashboards, and integrations. Preferred Smartsheet Certified User or Smartsheet Certified Administrator certification, demonstrating proficiency in Smartsheet tools and capabilities. Proficiency in Smartsheet features, including Gantt charts, Kanban boards, task dependencies, reports, and automation workflows. Familiarity with Smartsheet API or integration tools like Zapier is a plus. Experience in managing or supporting projects using Smartsheet, with knowledge of project management methodologies such as Agile or Waterfall. Strong analytical skills to identify and solve problems, troubleshoot issues in Smartsheet, and recommend best practices for optimization and process improvement. Excellent communication skills, both written and verbal, to effectively collaborate with cross-functional teams, train users, and present data insights through Smartsheet dashboards and reports. High attention to detail to ensure the accuracy and quality of data entered into Smartsheet and to create well-structured, easy-to-read reports and dashboards. Experience with data integration tools such as Microsoft Power Automate, Zapier, or custom APIs to connect Smartsheet with other enterprise systems like Salesforce, Jira, or ERP systems. Ability to quickly learn new features and keep up with Smartsheet updates, continuously exploring ways to optimize workflows and processes to improve efficiency and productivity.

Associate Project Manager – AI/ML Experience: 8+ years (including 3+ years in project management) Notice Period: Immediate to 15 days Location: Coimbatore / Chennai 🔍 Job Summary We are seeking experienced Associate Project Managers with a strong foundation in AI/ML project delivery. The ideal candidate will have a proven track record of managing cross-functional teams, delivering complex software projects, and driving AI/ML initiatives from conception to deployment. This role requires a blend of project management expertise and technical understanding of machine learning systems, data pipelines, and model lifecycle management. ✅ Required Experience & Skills 📌 Project Management Minimum 3+ years of project management experience, including planning, tracking, and delivering software projects. Strong experience in Agile, Scrum, and SDLC/Waterfall methodologies. Proven ability to manage multiple projects and stakeholders across business and technical teams. Experience in budgeting, vendor negotiation, and resource planning. Proficiency in tools like MS Project, Excel, PowerPoint, ServiceNow, SmartSheet, and Lucidchart. 🤖 AI/ML Technical Exposure (Must-Have) Exposure to AI/ML project lifecycle: data collection, model development, training, validation, deployment, and monitoring. Understanding of ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and data platforms (e.g., Azure ML, AWS SageMaker, Databricks). Familiarity with MLOps practices, model versioning, and CI/CD pipelines for ML. Experience working with data scientists, ML engineers, and DevOps teams to deliver AI/ML solutions. Ability to translate business problems into AI/ML use cases and manage delivery timelines. 🧩 Leadership & Communication Strong leadership, decision-making, and organizational skills. Excellent communication and stakeholder management abilities. Ability to influence and gain buy-in from executive sponsors and cross-functional teams. Experience in building and maintaining relationships with business leaders and technical teams. 🎯 Roles & Responsibilities Lead AI/ML and software development projects from initiation through delivery. Collaborate with data science and engineering teams to define project scope, milestones, and deliverables. Develop and maintain detailed project plans aligned with business goals and technical feasibility. Monitor progress, manage risks, and ensure timely delivery of AI/ML models and software components. Coordinate cross-functional teams and ensure alignment between business, data, and engineering stakeholders. Track project metrics, ROI, and model performance post-deployment. Ensure compliance with data governance, security, and ethical AI standards. Drive continuous improvement in project execution and delivery frameworks. Stay updated on AI/ML trends and contribute to strategic planning for future initiatives.

Welcome to Warner Bros. Discovery, where dreams come to life. Behind our vast portfolio of iconic content and beloved brands are the storytellers, creators, and dreamers shaping the future. Warner Bros. Discovery offers career-defining opportunities, curated benefits, and tools for personal growth. It's a place where you are supported, celebrated, and empowered to thrive. As a Senior Staff TPM at Warner Bros. Discovery, your role is pivotal in ensuring the timely delivery of high-quality software that exceeds customer expectations. You combine program management skills with technical expertise to drive successful project outcomes. Your responsibilities include creating project milestones, managing risks, tracking delivery status, and engaging with stakeholders. You will work on global partner integrations across NOAM/ LATAM/ EMEA/ APAC, collaborating with internal and external teams to launch integrations efficiently. To excel in this role, you must have a bachelor's degree with over 12 years of project management experience in the technology sector. You should be adept at leading strategic and complex programs, anticipating bottlenecks, and utilizing software development methodologies like CI/CD, Agile Scrum, and Waterfall. Experience with tools such as JIRA, Confluence, Smartsheet, and the Microsoft Suite is essential. Travel may be required occasionally. Key competencies for this role include proactive problem-solving, active learning, efficiency, exemplary communication, adaptability, self-starting attitude, and decisiveness. Your ability to navigate through ambiguity, maintain partner relationships, and drive projects to successful outcomes will be critical. At Warner Bros. Discovery, our guiding principles shape how we operate and drive our success. We are committed to championing inclusion and providing a supportive environment for all employees. If you are a qualified candidate with a disability requiring accommodations during the application process, please visit our accessibility page for guidance on submitting your request. Join us at Warner Bros. Discovery, where every day offers the opportunity to be part of something extraordinary.,

As the CFO Advisory Manager - SAP Finance Functional Lead at RSM, you will have the opportunity to serve as a strategic advisor to clients on the optimization, (re)engineering, and stabilization of finance business processes within the S/4HANA landscape. Your role will involve identifying opportunities to enhance system design, strengthen internal controls, and align SAP capabilities with broader finance transformation goals and SAP leading practices. You will be responsible for leading the execution of finance transformation initiatives by managing end-to-end project activities, conducting assessments, aligning stakeholders, defining operating models, and ensuring effective delivery of advisory outcomes across people, process, and technology. Your coordination with client teams and technical partners will be crucial in driving sustainable change. In this role, you will deliver high-quality work within expected timeframes, scope, budgets, and client expectations. Your oversight and management of projects will include identifying solutions to client challenges, managing progress and risks, keeping stakeholders informed, and supporting the communication of project financials to firm leadership. Furthermore, you will play a key role in supporting go-to-market initiatives and proposals for SAP-led finance transformation engagements. Understanding firm capabilities across lines of business to identify cross-selling opportunities and contributing to the development of SAP-based accelerators, templates, and toolkits to address common client needs in finance transformation will be part of your responsibilities. Mentorship is an important aspect of this role, where you will effectively manage, coach, and develop junior resources and peers by providing timely and actionable feedback, as well as contributing to recruitment and retention efforts. Effective communication both internally and externally with client employees, C-suite executives, and/or private equity partners will be essential in developing and fostering client relationships. To qualify for this role, you should have a Chartered Accountancy / Cost & Management Accountancy / MBA from a Top Tier Institution with a minimum of 8-12 years of experience working in a Big 4 or large organization. Deep knowledge of SAP S/4HANA Finance modules, related sub-ledgers, and hands-on experience in SAP Tools, Ecosystem, and Journeys are required. Additionally, experience in finance transformation, business process improvement, shared services, or technology enablement is a plus. Critical thinking skills, the ability to solve complex business problems, and proficiency in various software tools are essential for success in this role. You should also demonstrate strong project management, organizational skills, and the ability to work effectively in a fast-paced, ever-evolving work environment. At RSM, we offer a competitive benefits and compensation package, along with flexibility in your schedule to balance life's demands while serving clients. If you require accommodation for disabilities during the recruitment process or employment/partnership, please reach out to us at careers@rsmus.com.,

Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. What can you expect in a Technology Demand Manager ? Technology Demand Manager is responsible for coordinating with Engineering, PMO and other IT related teams on tasks required for the implementation and provisioning of infrastructure and systems necessary to support client or internal technology approved projects using proven PMI tools, techniques and best practices. This individual will join our IT Demand Management organization supporting approved technical project management endeavors for internal enterprise and clients outsourcing services. They will have project oversight surrounding the following areas, but not limited to: supporting technical implementation of client programs, site builds, data center migrations, network and firewall setup for new client system access, integration of SaaS cloud partner configurations and various other program technical functional area dependencies. This role will report directly to the Sr. Manager of Technology Demand Management and will have the responsibility of direct oversight of technical functional resources spanning from 5 - 25 project team members and project management of typically three (3) to eight (8) client onboarding projects over various project stages consecutively. Key Responsibilities Develop detailed work plans for projects and support project team members Identify project scope, timeline, budget, and success measures Provide timely risk mitigation and issue escalations Manage and guide internal technical functional areas Create presentations for project kick-off and closure Conduct formal risk management activities throughout the life cycle of the client onboarding implementation Ensure timely resolution of all pre-production issues meeting or exceeding SLA's Prioritize onboarding implementation & change activities Maintain rigor around assigned projects' change management Ensure campaign implementation status reporting and updating are done on time Maintain knowledge base of lessons learned for all assigned IT related projects Create and manage project documentation and ensure proper handover and knowledge transfer to Technical Account Management and IT Operations prior production/Go-live Required Qualifications 3 years of experience in technical project management or service supervisory roles. Plus for BPO experience. IT related certifications (e.g. ITIL, Scrum, PMI certifications) are not required but a plus At least five years of experience in technical project management (BPO experience is a plus) Proficient in Google Suite and similar Microsoft Office applications (Project, Word, Excel) Knowledgeable on SaaS cloud systems, data and voice, networking, as well as their installation, configuration, and maintenance Familiarity on network technology: MPLS, TCP/IP, VLAN's and other Data Network technologies Familiarity on voice technology: Voice, PABX, PBX, Switch, Configuration, ACD, IVR, Call loggers, Telephony, IP and IP Telephony Understanding on Information Security and Data Protection Regulations including PCI-DSS, ISO, Risk Management frameworks Excellent verbal, written, and interpersonal communication skills (Fluency in English is a MUST) Experience using knowledge base tools such as, but not limited to: Smartsheet, ServiceNow Can adapt to changing work schedules and working hours Strong problem-solving, decision-making, and analytical skills Education / Certifications Bachelor's Degree in Business, Computer Science, IS., IT., or equivalent training and experience How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ . TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. Req Id: R_2506_7852_0 Posted At: Tue Jun 17 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

Synopsis The Assessment Process Specialist I assists Assessment Specialists and other Process Specialists in managing the impact of schedules, processes, policies, tools and systems on test design and the development and delivery of assessment components for programs. The developed tests and related products are closely aligned to the current subject-area standards and student-learning objectives. This position works under the direction of Senior Assessment Process Specialists and/or Assessment Specialists to coordinate a testing program and oversee the test production process.  Project & Workflow Management (with Tools)  Streamline and monitor operational workflows for efficiency. Plan and track development activities and deliverables. Use tools like Power BI, Smartsheet, Microsoft Project, and Jira for scheduling, reporting, and issue tracking. Align project timelines with master schedules and update key stakeholders. Lead or participate in team meetings to communicate progress and resolve issues.  Meeting & Committee Coordination  Plan and schedule committee meetings and facilitator training. Coordinate preparation and shipping of meeting materials.  Stakeholder Communication & Liaison Liaise with ETS staff, vendors, clients, and internal teams. Serve as a contact for business units, professional services, and operations. May support clients and candidates with program guidance and representation.  Schedule & Budget Tracking  Prepare and monitor project timelines and deliverables (e.g., recordings, test forms, exports). Support budget development (cost and staffing estimates). Track project expenses and revise monthly forecasts.  Documentation & Quality Management  Support documentation and tracking in the Quality Management System. Assist with test-related materials (reports, proposals, surveys). Oversee copyright activities for assigned groups. Process Outputs and Deliverables  Test items, forms and plans that are aligned to standards and client expectations  Fair, reliable and valid assessments  Secure test materials  Process Improvements  Customer Satisfaction  Knowledge transfer/learning Skills in the spotlight  Bachelor’s degree in field of specialty is required.  A minimum of 3 years of experience in process or project management, administration, operational or technical activities is required Strong writing skills, well-developed organizational skills, and a willingness/adeptness with regards to learning new technology are required.  Experience in assessment development and up-to-date knowledge of the industry, trends, and standard practices are preferred. Job Types: Full-time, Permanent Pay: ₹1,000,000.00 - ₹1,200,000.00 per year Benefits: Health insurance Provident Fund Application Question(s): Can you join immediately? Whats your CTC and Expected CTC Experience: assessment development: 3 years (Required) Jira: 3 years (Required) Edtech: 3 years (Required) Location: Hyderabad, Telangana (Required) Work Location: In person Speak with the employer +91 8657534393

Relocation Assistance Offered Within Country Job Number #168282 - Mumbai, Maharashtra, India Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all. Title: Data Platform Engineer Bried Introduction- In the constantly evolving technology landscape, being a member of Colgate's information technology team is extraordinarily exciting. Our skilled and innovative team is committed to propelling Colgate Palmolive's growth in this dynamic environment. We are inviting candidates to join us as a Data platform engineer to support building a data-driven culture within Colgate. Data visualization engineer will be responsible for supporting, monitoring and setting governance around all visualization tools. The ideal candidate is highly self-motivated and can work well both independently and within a team. The Candidate will work closely with the multi-functional teams, partners, and customers to identify and prioritize features based on customer needs and business value to fully apply the capability of the tools.: Responsibilities (4-6 bullet points): Supporting all the existing tools in the organization. Work with partners including the Executive, Developers, Data engineers to assist with Visualization platform related technical issues and support their data infrastructure needs Collaborate, coordinate, and communicate across disciplines, departments, and segments Create and update documentation for the purposes of architectural governance and support or the tools that are used Educate users on standard methodologies and Stay updated with the latest trends and technologies in data visualization. Prepare and maintain documentation of processes, standards. Recommend and participate in evaluation of new tools or technologies to improve current architecture or design Respond to support tickets and solve issues. Maintain and enhance existing visualization tools to improve usability and performance. Required Qualifications (3-5 bullet points): Bachelor's degree in Computer Science, Information Technology. 2 to 3 years of experience with data visualization tools and methods - DOMO, Sigma, Google studio, Tableau, Smartsheet. Ability to communicate, cultivate collaboration with different functional teams. Ability to handle complexity to provide customers with simple solutions. Preferred Qualifications (3-5 bullet points): Technical platform knowledge and business process knowledge to optimally connect with team members. Experience with data warehousing technologies and methodologies. Experience with SQL for data manipulation and analysis. Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

Synopsis The Assessment Process Specialist I assists Assessment Specialists and other Process Specialists in managing the impact of schedules, processes, policies, tools and systems on test design and the development and delivery of assessment components for programs. The developed tests and related products are closely aligned to the current subject-area standards and student-learning objectives. This position works under the direction of Senior Assessment Process Specialists and/or Assessment Specialists to coordinate a testing program and oversee the test production process.  Project & Workflow Management (with Tools)  Streamline and monitor operational workflows for efficiency. Plan and track development activities and deliverables. Use tools like Power BI, Smartsheet, Microsoft Project, and Jira for scheduling, reporting, and issue tracking. Align project timelines with master schedules and update key stakeholders. Lead or participate in team meetings to communicate progress and resolve issues.  Meeting & Committee Coordination  Plan and schedule committee meetings and facilitator training. Coordinate preparation and shipping of meeting materials.  Stakeholder Communication & Liaison Liaise with ETS staff, vendors, clients, and internal teams. Serve as a contact for business units, professional services, and operations. May support clients and candidates with program guidance and representation.  Schedule & Budget Tracking  Prepare and monitor project timelines and deliverables (e.g., recordings, test forms, exports). Support budget development (cost and staffing estimates). Track project expenses and revise monthly forecasts.  Documentation & Quality Management  Support documentation and tracking in the Quality Management System. Assist with test-related materials (reports, proposals, surveys). Oversee copyright activities for assigned groups. Process Outputs and Deliverables  Test items, forms and plans that are aligned to standards and client expectations  Fair, reliable and valid assessments  Secure test materials  Process Improvements  Customer Satisfaction  Knowledge transfer/learning Skills in the spotlight  Bachelor’s degree in field of specialty is required.  A minimum of 3 years of experience in process or project management, administration, operational or technical activities is required Strong writing skills, well-developed organizational skills, and a willingness/adeptness with regards to learning new technology are required.  Experience in assessment development and up-to-date knowledge of the industry, trends, and standard practices are preferred. Job Types: Full-time, Permanent Pay: ₹1,000,000.00 - ₹1,200,000.00 per year Benefits: Health insurance Provident Fund Application Question(s): Can you join immediately? Whats your CTC and Expected CTC Experience: assessment development: 3 years (Required) Jira: 3 years (Required) Edtech: 3 years (Required) Location: Hyderabad, Telangana (Required) Work Location: In person Speak with the employer +91 8657534393

You are an experienced Head of PMO sought by JMAN to lead the establishment and growth of their Project Management Office (PMO) function. In this role, you will play a crucial part in enforcing project discipline, ensuring delivery excellence, and setting governance standards for a diverse range of client and internal technology projects across global Centers of Excellence (CoEs). Your responsibilities include defining and implementing the PMO charter aligned with organizational objectives, setting up the PMO function, developing project governance frameworks, and ensuring adherence to standardized project delivery practices. You will oversee planning, execution, and tracking of strategic projects, monitor project portfolio health, and establish governance cadence for high-value programs. Additionally, you will be responsible for enforcing documentation standards, ensuring compliance, collaborating with various stakeholders, mentoring project managers, and fostering a culture of continuous improvement and structured execution. The ideal candidate should have 12+ years of experience in project/program management and PMO leadership, preferably in IT/Tech or consulting firms, along with a proven track record of establishing and running PMOs or delivery governance functions. Strong understanding of project management methodologies, excellent stakeholder management skills, familiarity with project management tools, and experience working in fast-paced, scaling environments with global teams are essential requirements for this role. Prior experience in data engineering, SaaS, cloud/data platform projects, and exposure to client-facing delivery models and contracts are preferred skills that will be advantageous in this position.,

You will be a highly organized and adaptable Project Administrator responsible for supporting project and financial operations within the company. Your role will involve managing Purchase Orders (POs), Goods Receipt Notes (GRNs), and invoices using SAP and Coupa. Additionally, you will be tasked with maintaining project budgets, financial forecasts, and cost tracking. Effective coordination and communication with stakeholders across different functions and geographies will be a key aspect of your responsibilities. Tracking and reporting on project status, milestones, and deliverables, as well as preparing and distributing project documentation, reports, and dashboards will also be part of your duties. Furthermore, you will support resource planning, risk management, and issue tracking. It is essential to adhere to Schneider Electric internal processes and procurement policies and showcase willingness to learn and adapt to evolving project needs and tools, including procurement activities. The ideal candidate for this role will have 1-3 years of experience working with SAP (PO, GRN, invoicing) and Coupa. A strong understanding of project financials and budget tracking is required, along with familiarity with Schneider Electric processes. Excellent stakeholder management and communication skills are crucial for this position, as well as the ability to collaborate across multiple time zones with global teams. Proficiency in Excel, PowerPoint, and project tracking tools such as MS Project, Smartsheet, and Jira is necessary. Strong organizational skills and attention to detail will also be valuable assets. Preferred qualifications include experience in a PMO or project coordination role, knowledge of Agile or Waterfall methodologies, and a Bachelor's degree in Business Administration, Finance, or a related field. This is a full-time role based in Karnataka, Bangalore, with potential opportunities in Maharashtra, Mumbai, and Tamil Nadu, Chennai. The unposting date for this position is ongoing.,

As a Sr. Finance and Accounting Strategic Initiatives Analyst at Curriculum Associates, you will play a crucial role in supporting strategic transformation initiatives within the Finance Team. Your responsibilities will involve driving change, fostering a culture of continuous improvement, and ensuring the successful execution of key business transformation projects. You will be tasked with assisting in the execution of transformation initiatives aligned with the goals of the Finance organization. This will include planning, leading, and overseeing testing for system updates, enhancements, and projects related to strategic initiatives. Your commitment to resolving business problems and delivering initiatives will be essential, as you work cross-functionally with various teams, including IT and the Strategic Initiative Team. Utilizing your expertise in ERP systems, particularly Workday, along with prior experience in Salesforce and Rootstock, will be beneficial. Proficiency in Excel and PowerPoint, coupled with strong data analytics skills, will enable you to measure the impact of transformation initiatives effectively. Your ability to communicate with a diverse customer base, manage multiple priorities, and contribute to senior leadership communications will be key to your success in this role. Ideally, you will have 4-5 years of financial accounting experience, with a background in finance or accounting and knowledge of General Ledger and Sub-ledger concepts. Experience with Smartsheet is preferred, and familiarity with data analysis tools will be advantageous. Your role will be that of an Individual Contributor in an office environment, working 40 hours per week. If you require any accommodations for a disability to facilitate your application process, please reach out to our People and Culture department at people@cainc.com for US positions or people-india@cainc.com for roles in India. Curriculum Associates utilizes E-Verify for US-based candidates to verify the employment eligibility of new hires. Your contribution to Curriculum Associates will be instrumental in driving forward our mission to provide world-class programs and support to the educational community, making a positive impact on students" learning experiences.,

Role & responsibilities Project & Workflow Management (with Tools) Streamline and monitor operational workflows for efficiency. Plan and track development activities and deliverables. Use tools like Power BI, Smartsheet, Microsoft Project, and Jira for scheduling,reporting, and issue tracking. Align project timelines with master schedules and update key stakeholders. Lead or participate in team meetings to communicate progress and resolve issues. Meeting & Committee Coordination Plan and schedule committee meetings and facilitator training. Coordinate preparation and shipping of meeting materials. Stakeholder Communication & Liaison Liaise with ETS staff, vendors, clients, and internal teams. Serve as a contact for business units, professional services, and operations. May support clients and candidates with program guidance and representation. Schedule & Budget Tracking Prepare and monitor project timelines and deliverables (e.g., recordings, test forms, exports). Support budget development (cost and staffing estimates). Track project expenses and revise monthly forecasts. Documentation & Quality Management Support documentation and tracking in the Quality Management System. Assist with test-related materials (reports, proposals, surveys). Oversee copyright activities for assigned groups. Process Outputs and Deliverables Test items, forms and plans that are aligned to standards and client expectations Fair, reliable and valid assessments Secure test materials Process Improvements Customer Satisfaction Knowledge transfer/learning Preferred candidate profile Bachelors degree in field of specialty is required. A minimum of 3 years of experience in process or project management, administration, operational or technical activities is required Strong writing skills, well-developed organizational skills, and a willingness/adeptness with regards to learning new technology are required. Experience in assessment development

A Bit About Us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Company Summary Trek Bicycle is a global leader in the design and manufacture of bicycles and related products. We believe bicycles offer simple solutions to some of the world’s most complex problems. We’re committed to breaking down the barriers that prevent people from using bicycles more often—for transportation, recreation, and inspiration. Our mission is simple: create products we love and take care of our customers. We value fresh ideas from anywhere, positive energy, making tough calls when needed, and turning ideas into action quickly. We’re a team that believes in doing great work—and enjoying the ride. Position Summary The Enterprise Business Applications Analyst will serve as a key contributor within the Business Applications team, supporting a wide variety of business systems used across departments including Finance, Product, Engineering, Retail, and IT. This role requires gathering requirements, driving process improvements, and collaborating with business stakeholders and technical teams to enhance tools and workflows. You will be expected to independently lead discussions, document solutions, and deliver high-quality functional/technical documentation to support Trek’s growing global business application ecosystem. Key Responsibilities Collaborate with global stakeholders across functions to gather and document business and technical requirements. Lead recurring meetings with business users to support tool adoption, gather feedback, and document use cases. Own the lifecycle of Agile stories, from idea to production, including mockups, data flows, SQL queries, and user documentation. Create process maps, UI mockups, and decision logs using tools like LucidChart, Power BI, and Confluence. Support and improve workflows within tools such as JIRA, Confluence, JSM, Smartsheet and more. Facilitate agile ceremonies: sprint planning, standups, demos, and retrospectives. Research and assess current vs future state of systems and provide actionable recommendations. Debug business application issues using tools like Power Automate, Postman, SQL, and Graph Explorer. Work closely with vendors and internal developers to implement solutions and resolve issues. Document and support application onboarding, license tracking, and basic admin processes. Help define and track KPIs for business tool performance and user sentiment. Required Qualifications 3–5 years of experience as a Business Analyst or in a similar role working on enterprise software applications. Experience supporting, administering, license management, with a variety of business applications as well as the Atlassian suite. Strong verbal and written communication skills, including documentation of technical and functional requirements. Experience working in Agile environments and with project management tools (e.g., JIRA, Confluence). Ability to independently lead discovery meetings, identify process improvements, and translate them into technical stories. Working knowledge of Microsoft 365 tools (Power BI, Power Automate, SharePoint), Atlassian Suite tools, and SQL. Understanding of enterprise business processes in IT, Finance, Retail, and Engineering domains. Preferred Qualifications Exposure to tool procurement, and vendor relationship management. Experience building low-code automations or integrations (Atlassian automation, Power Platform, Postman, Graph Explorer). Experience with third party add-ons, API configuration, and certificate management Soft Skills Curious, proactive, and willing to dig into new business areas and technologies. Skilled at asking the right questions and driving discussions toward clarity and action. Organized, detail-oriented, and accountable for delivering outcomes. Able to collaborate across time zones and cultures in a global team environment. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

About The Job Our Team: Sanofi Global Hub (SGH) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions . SGH strives to be a strategic and functional partner for tactical deliveries to Medical, HEVA, and Commercial organizations in Sanofi, Globally. Main Responsibilities The overall purpose and main responsibilities are listed below: Work closely with Senior director (EBM strategic planning and operations), business partners, therapy areas lead, eBuy manager, external vendors, and finance colleagues to support coordination and management of various activities Work with TA Leads to conduct monthly/bimonthly/quarterly budget reviews and ensure full oversight; identify US budget needs; coordinate with cross-functional teams to operationalise strategic plan, brand plan and prioritization; identify areas of support needed; develop and maintain TA project tracker; to track and update on monthly worksheet issues flagged Work with business partners to perform monthly review of budget plans and actuals; complete North America (NA) intake form and update budget tracker with SOW details, shift funds on tracker to align with finance; provide updates on pending contracts, identify any challenges and follow-up on invoicing issues; follow-up on cross charges by end of November to make sure they hit the books; coordinate and assist to set-up Ad-board meetings Coordinate with ITA team for organising external meetings and activities such as GRFs, FMVs, tiering, honoraria tables and cost-sheet etc. Coordinate with finance colleagues to communicate any discrepancies between finance trackers and BPs budget tracker, cost centre mistakes and for any amendments as needed Work with vendors on contract support to onboard vendors; ensure final approved SOW is processed via NA Intake form, follow–up on contract and PO, forward PO to vendor; support with contract renewals or amendments; follow-up on PV training; monitor invoices to be processed; schedule meetings and prepare meeting minutes Responsible for project management support to the scientific writer and HEVA ensuring the end-to-end effective project delivery of the designated publication/medical education and HEVA deliverable across all phases Initiate submission (as required), amend submission based on comments (as required). Support the writer with the development of a scope of work; build plan and schedule for agreement with the internal stakeholders Arrange key internal and external stakeholder meetings. Track the delivery of activities (including managing issues and risks) and support follow up Support tracking GD requests and ensuring they are executed on time Support in and maintaining and tracking editorial and QC request for publications and other deliverables. Also make sure stipulated timelines are met Support required submission, compliance, and approval activities, and ensure compliance with publication processes and use of publication management tools Support the management of the assigned publication or medical education in line with the agreed budget. Support and manage as required external spend tracking (e.g., approvals, purchase orders, and goods received) Support HEVA team in fetching articles from Rightfind or relevant scientific databases Support HEVA team members in sourcing full texts of paid articles from other sources and managing their procurement processes as per the standard guidelines Support HEVA team in downloading and categorisation of booklets and information, respectively, from various congress websites as per the eligibility criteria Support adherence to associated compliance related activities and approvals (with internal stakeholder taking accountability for compliance) Update as required with approval/compliance tools (e.g., PromoMats, NAYA) Manage end to end process through Datavision, Matrix, RightFind, Ebuy, PrismAccess, etc. Collaborate effectively with stakeholders: Scientific communication global and/or local teams/HEVA teams; and medical content enhancement teams People: (1) Maintain effective relationship with the end stakeholders (medical scientific community) within the allocated GBU and product – with an end objective to develop education and communication content as per requirement; (2) Actively lead and develop SGH operations associates; (3) Ensure new technologies are leveraged; (4) Support vendor engagements, advisory boards scientific events activities & external expert contracts; (5) Initiate the contracting process and related documents within defined timelines; and (6) Collaborate with global stakeholders for project planning and setting up the timelines and maintaining budget Performance: 1) Coordinate all contracting and budgeting tasks diligently (2) Work with HEVA TA Leads to conduct monthly/bimonthly/quarterly budget reviews and ensure full oversight (3) Work with business partners to perform monthly review of budget plans and actuals (4) Coordinate with ITA team for organising external meetings and activities (5) Coordinate with finance colleagues to communicate all discrepancies (6) Ensure publication/medical education materials (slide decks, abstracts, posters, manuscripts, newsletters, pub alert, etc.) are delivered, stored as per agreed timelines and quality; (7) Develop tools, technology, and process to constantly improve quality and productivity; (8) Support SGH HEVA team in timely review and audit of all DataVision entries; (9) Support SGH HEVA team in all operations related projects; (10) Perform quality check for HEVA documents; (11) Maintain HEVA Smartsheet/projects trackers as needed and make sure all entries are up to date for all projects and; (12) Support global HEVA team to maintain trackers and facilitate retrieval of required information for business reviews as needed (13)Work with vendors on contract support to onboard vendors Process: (1) Support delivery of projects in terms of resourcing, coordination, quality, timeliness, efficiency, and high technical standards for deliveries made by the medical writing group, including scientific documents and clinical/medical reports; (2) Contribute to overall quality enhancement by ensuring high scientific standards for the output produced by the medical writing group; and (3) Secure adherence to compliance procedures and internal/operational risk controls in accordance with any and all applicable regulatory standards Stakeholder: Work closely with scientific communication/medical content enhancement/HEVA teams/finance teams and external vendors to ensure the end-to-end effective project delivery of the designated publication/medical education deliverables About You Experience: Medical communication/pharma experience desirable. Project management experience required. 3–5 years post qualification experience. Project management/medical communication/pharma experience desirable. Soft skills: Stakeholder management; writing/communication skills; external engagement and ability to work independently and within a team environment Technical skills: Contracting, budgeting, vendor management, including but not limited publication ops support; and/or project management Education: Advanced degree in life sciences/commerce/engineering/pharmacy/similar discipline Languages: Excellent knowledge of English language (spoken and written) Pursue progress, discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com! null Pursue Progress . Discover Extraordinary . Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together. At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.

Who are we? Outsized is a high-growth, well-funded disruptor in the fast-evolving talent economy. We focus on full-time contracts (remote or onsite), typically between 1–12 months. We help our talent upskill so they have better chances of landing their dream projects and charging fair rates. Outsized members gain access to an exclusive Community where they can connect with peers and experts, take part in live events, and find project collaborators. Who are we looking for? We are looking for experienced Consultant with strong banking domain expertise to for an upcoming large-scale transformation project with a leading global consulting firm. Our client is supporting a major banking industry body to drive capability building across multiple banks in India. This initiative focuses on strengthening institutional capabilities across key banking themes like credit, risk, non-financial risk (NFR), technology, digital, and lending. As part of this sector-wide uplift, consultants will help benchmark current capabilities, identify gaps, and implement solutions to strengthen frameworks and practices that directly impact the resilience and growth of India’s banking ecosystem. Role & Responsibilities: Manage and execute project workstreams in collaboration with client teams, banks, and other stakeholders. Benchmark capabilities across banks and identify areas for improvement. Drive capability enhancement initiatives through expert sessions, workshops, webinars, and in-person meetings. Lead review sessions with senior stakeholders, including government representatives and regulatory bodies. Prepare high-quality deliverables under tight timelines, managing multiple workstreams simultaneously. Coordinate with large internal and external teams to ensure seamless project delivery. Skills & Qualifications: 3–4+ years of experience in banking, with exposure to credit, risk, digital, lending, or technology functions. Prior consulting experience with a top-tier consulting firm is highly preferred. Excellent problem-solving skills and the ability to engage confidently with senior clients and stakeholders. Proficiency in Excel; familiarity with tools like Smartsheet, Power BI, or Tableau is an advantage. Strong interpersonal and communication skills. Comfortable working in fast-paced, sprint-based environments with extended hours if needed. Degree from a Tier 1 institute is preferred. Duration: This is a 12-month contractual role in Delhi , with strong potential for extension based on project outcomes.

Skill required: Marketing Operations - Digital Project Management Designation: Digital Mktg Advisory Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designOverseeing the planning, execution, and delivery of projects that primarily rely on digital tools and technologies. It encompasses managing tasks, resources, timelines, and communication channels to ensure successful project outcomes in the digital realm. What are we looking for Deep understanding of client business goals and ability to align delivery strategies accordingly.Experience leading global client conversations, handling governance, escalations, and solutioning.Comfortable driving strategic improvement plans, automation proposals, and new business enablement.Proven success in turning around challenged engagements or stabilizing new transitions.10+ years of professional experience, with at least 35 years in delivery management or operations leadership.Demonstrated ability to manage cross-functional delivery teams across geographies.Strong expertise in content operations, marketing production, creative workflows, or digital transformation initiatives.Excellent understanding of SLA-driven models, forecasting, capacity planning, and P&L impact.Proficiency in delivery and tracking tools such as Workfront, Smartsheet, JIRA, Microsoft Suite, Power BI.Exceptional communication, stakeholder engagement, and problem-solving skills. Roles and Responsibilities: Lead delivery execution across assigned portfolios including creative production, marketing operations, content syndication, digital services, or technology enablement.Oversee project governance, workflow prioritization, resource utilization, and financial health of the account.Build and maintain strong relationships with global and regional client stakeholders through regular engagement, MBRs, QBRs, and ad hoc escalation support.Monitor and ensure compliance to SLAs/KPIs:turnaround time, quality, defect rates, utilization, and productivity targets.Drive a culture of accountability, outcome ownership, and team performance.Enable talent development through coaching, performance tracking, succession planning, and upskilling.Collaborate with internal transformation, automation, and capability teams to drive innovation, efficiency, and cost reduction.Prepare and present executive dashboards, risk logs, and value addition metrics to senior leadership and clients.Act as the primary point of escalation for operational and delivery challenges, ensuring swift and structured resolution. Qualification Any Graduation

Skill required: Marketing Operations - Creative Design Designation: Creative Production Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designCreative design is a process that uses digital and physical design tools and core design training to create comps and final art that bring creative concepts to life for marketing purposes. What are we looking for Deep understanding of client business goals and ability to align delivery strategies accordingly.Experience leading global client conversations, handling governance, escalations, and solutioning.Comfortable driving strategic improvement plans, automation proposals, and new business enablement.Proven success in turning around challenged engagements or stabilizing new transitions.10+ years of professional experience, with at least 35 years in delivery management or operations leadership.Demonstrated ability to manage cross-functional delivery teams across geographies.Strong expertise in content operations, marketing production, creative workflows, or digital transformation initiatives.Excellent understanding of SLA-driven models, forecasting, capacity planning, and P&L impact.Proficiency in delivery and tracking tools such as Workfront, Smartsheet, JIRA, Microsoft Suite, Power BI.Exceptional communication, stakeholder engagement, and problem-solving skills. Roles and Responsibilities: Lead delivery execution across assigned portfolios including creative production, marketing operations, content syndication, digital services, or technology enablement.Oversee project governance, workflow prioritization, resource utilization, and financial health of the account.Build and maintain strong relationships with global and regional client stakeholders through regular engagement, MBRs, QBRs, and ad hoc escalation support.Monitor and ensure compliance to SLAs/KPIs:turnaround time, quality, defect rates, utilization, and productivity targets.Drive a culture of accountability, outcome ownership, and team performance.Enable talent development through coaching, performance tracking, succession planning, and upskilling.Collaborate with internal transformation, automation, and capability teams to drive innovation, efficiency, and cost reduction.Prepare and present executive dashboards, risk logs, and value addition metrics to senior leadership and clients.Act as the primary point of escalation for operational and delivery challenges, ensuring swift and structured resolution. Qualification Any Graduation

About Us Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. Why We Do What We Do In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system. Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. Position Overview Zelis Price Optimization Implementation Services is seeking to hire a Business Reporting and Process Analyst. This blended role is responsible for enabling high quality business analytics solutions and to identify ways to improve the departments’ workflow, policies and methodologies; all with the goal to deliver valued business outcomes and lead to informed decisions for Zelis’ key stakeholders as well as Implementation Services departmental leadership. The Business Reporting and Process Analyst works as a part of the Price Optimization Implementation Services team. The new role will report to Sr. Manager, Implementation and will be an individual contributor positioned in Zelis’ Hyderabad, India office. KEY RESPONSIBILITIES Supports standing and ad hoc reporting requests and responsible for the data integrity for the Implementations team. Interact with all areas of Price including, but not limited to Client Services, Service Operations, Implementation Services, Adjudication Partnership, Learning Services, and Product Management to adequately gather and execute Implementations reporting. Gather reporting requirements for Implementations and document the “as is” processes for gathering, reviewing, synthesizing and presenting reportable data; this require coordination between cross-functional teams (including but not limited to the Power BI team, Product Owners and General Managers. Gather and analyze critical business process and reporting details and propose recommendations based upon the data gathered and current and future state departmental needs. Translate departmental requirements into actionable measurement and deliver reporting tools and process documentation that are clearer, more detailed and more complete; this could involve a translation of existing requirements along with the determination and development of new requirements. Serve a key participative role in the future, “to be” development efforts; recommend efficiencies in reporting and processes that could include, but not limited to, reporting cadence, data capture, data presentation, process modification, technology enhancements, efficiency measurements, etc., Collaborate with Implementations leadership to determine areas of upstream and/or downstream impact that may cause variances in reporting or processes. Provide verbatim commentary on data to identify trends, positive or negative, along with evidentiary data supporting and/or explaining these trends including influence from collaborating departments within or outside of Implementations. Communicate reporting and process discrepancies to leadership and to encourage internal problem-solving and overall alignment. Collaborate with reporting and/or process counterpart to ensure process and reporting alignment through the Implementations areas. Review processes on a regular and timely basis to determine whether they are up-to-date with internal Zelis and external industry standards. Develop a communication strategy and/or cadence to help inform the leading indicators of trends or potential issues by developing baseline measurements and identifying where there is a deviation. Ensure that all reporting complies with state and federally mandated legislation relevant to our business (e.g., HIPAA and other data protection requirements). Collaboration to ensure that any needed learning resources are properly generated and that potential reporting changes align with QA conditions while also compiling data to inform associate performance metrics to generate KPI measurements. Embrace an environment of continuous improvement and innovation within the Implementations area. REQUIRED EXPERIENCE / SKILLS Bachelor’s Degree in Business, Statistics, Mathematics, Economics, Accounting or Finance or a related field. 4+ years of experience in data analysis, reporting or business intelligence. Advanced proficiency in Microsoft Excel, Microsoft Access, SQL, SmartSheet, Microsoft Access, Microsoft Visio, Lucidchart and other data and process capture tools. Ability to work with large data sets and analyze complex data. Excellent communication and presentation skills. Strong attention to detail and accuracy. Experience with data visualization tools such as PowerBI and SSRS leading to advanced charts, graphs and other visual data expressions. Proficient understanding of statistical analysis and modeling. Knowledge of database design and data warehousing principles. Ability to work independently and to self-prioritize workload, meet deadlines, and adjust to unforeseen circumstances requiring an expedited response. Ability to collaborate and interact between teams; along adapting to varying management styles and approaches. Ability to understand the core roles & responsibilities of each department; and how individual departments interact with other areas and how they can each impact the others’ processes. Demonstrated acumen for summarizing data and providing commentary at a variety of levels including executive summaries. Experience in a fast-paced, deadline-driven environment while demonstrating superior organizational and time management skills. Strong command of spoken and written English. Experience working in agile development environments including JIRA. Ability to prioritize and manage multiple concurrent projects. PREFERRED EXPERIENCE / SKILLS Experience in the healthcare technology industry Experience in a client services, client support, client experience. Experience with data visualization tool, Power BI.

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! Job Description Company Summary Trek Bicycle is a global leader in the design and manufacture of bicycles and related products. We believe bicycles offer simple solutions to some of the world’s most complex problems. We’re committed to breaking down the barriers that prevent people from using bicycles more often—for transportation, recreation, and inspiration. Our mission is simple: create products we love and take care of our customers. We value fresh ideas from anywhere, positive energy, making tough calls when needed, and turning ideas into action quickly. We’re a team that believes in doing great work—and enjoying the ride. Position Summary The Enterprise Business Applications Analyst will serve as a key contributor within the Business Applications team, supporting a wide variety of business systems used across departments including Finance, Product, Engineering, Retail, and IT. This role requires gathering requirements, driving process improvements, and collaborating with business stakeholders and technical teams to enhance tools and workflows. You will be expected to independently lead discussions, document solutions, and deliver high-quality functional/technical documentation to support Trek’s growing global business application ecosystem. Key Responsibilities Collaborate with global stakeholders across functions to gather and document business and technical requirements. Lead recurring meetings with business users to support tool adoption, gather feedback, and document use cases. Own the lifecycle of Agile stories, from idea to production, including mockups, data flows, SQL queries, and user documentation. Create process maps, UI mockups, and decision logs using tools like LucidChart, Power BI, and Confluence. Support and improve workflows within tools such as JIRA, Confluence, JSM, Smartsheet and more. Facilitate agile ceremonies: sprint planning, standups, demos, and retrospectives. Research and assess current vs future state of systems and provide actionable recommendations. Debug business application issues using tools like Power Automate, Postman, SQL, and Graph Explorer. Work closely with vendors and internal developers to implement solutions and resolve issues. Document and support application onboarding, license tracking, and basic admin processes. Help define and track KPIs for business tool performance and user sentiment. Required Qualifications 3–5 years of experience as a Business Analyst or in a similar role working on enterprise software applications. Experience supporting, administering, license management, with a variety of business applications as well as the Atlassian suite. Strong verbal and written communication skills, including documentation of technical and functional requirements. Experience working in Agile environments and with project management tools (e.g., JIRA, Confluence). Ability to independently lead discovery meetings, identify process improvements, and translate them into technical stories. Working knowledge of Microsoft 365 tools (Power BI, Power Automate, SharePoint), Atlassian Suite tools, and SQL. Understanding of enterprise business processes in IT, Finance, Retail, and Engineering domains. Preferred Qualifications Exposure to tool procurement, and vendor relationship management. Experience building low-code automations or integrations (Atlassian automation, Power Platform, Postman, Graph Explorer). Experience with third party add-ons, API configuration, and certificate management Soft Skills Curious, proactive, and willing to dig into new business areas and technologies. Skilled at asking the right questions and driving discussions toward clarity and action. Organized, detail-oriented, and accountable for delivering outcomes. Able to collaborate across time zones and cultures in a global team environment. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

This role is for one of the Weekday's clients Min Experience: 2 years Location: Bengaluru, Mumbai JobType: full-time The Manufacturing Administrator plays a vital role in supporting daily manufacturing operations by managing documentation, coordinating inventory, processing manufacturing and transfer orders, and maintaining essential production records. This position requires excellent organizational skills, strong attention to detail, and effective communication to ensure efficient production workflows and adherence to operational procedures. Requirements Key Responsibilities: BOM & Manufacturing Order (MO) Management: Generate and close Manufacturing Orders (MOs) and Transfer Orders (TOs) based on approved Bills of Materials (BOMs) prior to project commencement. Input contingency BOMs accurately into the system, ensuring inclusion of all relevant sub-assemblies. Upload finalized BOMs to the internal server for archival and reference purposes. Serial Number & Label Control: Assign and track serial numbers at the project initiation phase to support system accuracy. Manage the printing and distribution of packaging and shipping labels. Routing and MO Output Tracking: Update routing hours in the system using project data from internal trackers (e.g., Smartsheet). Calculate and distribute total hours across project sub-assemblies in collaboration with supervisors. Record finalized routing data in Excel before closing MOs. Project Closure & Data Archival: Ensure JDM stock is reflected accurately in system updates. Support engineers in completing TOs/SAFs and verifying item ledger balances. Digitize and store project documentation in designated output folders. Cable MO & Cabling Coordination: Handle output for MOs related to cables and cable assemblies. Resolve BOM issues that arise after MO/TO processing. Initiate cable MOs early in the project with predefined delivery timelines. Inventory Oversight: Conduct bi-weekly MFG stock checks and coordinate urgent procurement as needed. Collaborate with assembly teams to capture inventory feedback and replenish supplies. Monitor and manage JDM stock levels, coordinating purchasing with relevant stakeholders. Maintain auxiliary MFG inventory, such as grease, print labels, and cable ties. Administrative & Reporting Functions: Process and submit overtime (OT) forms for supervisor review. Execute item transfers, including direct transfers and reverse MOs. Assist with rework or revision-related transfers, ensuring documentation of approvals and comments. Liaise effectively between production, engineering, and finance teams for seamless operations. Work Environment: Primarily office-based with regular coordination with production and inventory teams. Occasional shop floor visits required for stock verification and process alignment. May involve exposure to high-precision lab or manufacturing settings. Use of Personal Protective Equipment (PPE) as needed. Potential exposure to noise, dust, and chemical substances. Physical Requirements: Ability to sit or stand for prolonged periods. Strong manual dexterity and hand-eye coordination. Additional Requirements: Openness to continuous learning and process improvements. Flexibility to accommodate overtime or shift work when necessary

This role is for one of the Weekday's clients Min Experience: 2 years Location: Bengaluru, Mumbai JobType: full-time The Manufacturing Administrator plays a vital role in supporting daily manufacturing operations by managing documentation, coordinating inventory, processing manufacturing and transfer orders, and maintaining essential production records. This position requires excellent organizational skills, strong attention to detail, and effective communication to ensure efficient production workflows and adherence to operational procedures. Requirements Key Responsibilities: BOM & Manufacturing Order (MO) Management: Generate and close Manufacturing Orders (MOs) and Transfer Orders (TOs) based on approved Bills of Materials (BOMs) prior to project commencement. Input contingency BOMs accurately into the system, ensuring inclusion of all relevant sub-assemblies. Upload finalized BOMs to the internal server for archival and reference purposes. Serial Number & Label Control: Assign and track serial numbers at the project initiation phase to support system accuracy. Manage the printing and distribution of packaging and shipping labels. Routing and MO Output Tracking: Update routing hours in the system using project data from internal trackers (e.g., Smartsheet). Calculate and distribute total hours across project sub-assemblies in collaboration with supervisors. Record finalized routing data in Excel before closing MOs. Project Closure & Data Archival: Ensure JDM stock is reflected accurately in system updates. Support engineers in completing TOs/SAFs and verifying item ledger balances. Digitize and store project documentation in designated output folders. Cable MO & Cabling Coordination: Handle output for MOs related to cables and cable assemblies. Resolve BOM issues that arise after MO/TO processing. Initiate cable MOs early in the project with predefined delivery timelines. Inventory Oversight: Conduct bi-weekly MFG stock checks and coordinate urgent procurement as needed. Collaborate with assembly teams to capture inventory feedback and replenish supplies. Monitor and manage JDM stock levels, coordinating purchasing with relevant stakeholders. Maintain auxiliary MFG inventory, such as grease, print labels, and cable ties. Administrative & Reporting Functions: Process and submit overtime (OT) forms for supervisor review. Execute item transfers, including direct transfers and reverse MOs. Assist with rework or revision-related transfers, ensuring documentation of approvals and comments. Liaise effectively between production, engineering, and finance teams for seamless operations. Work Environment: Primarily office-based with regular coordination with production and inventory teams. Occasional shop floor visits required for stock verification and process alignment. May involve exposure to high-precision lab or manufacturing settings. Use of Personal Protective Equipment (PPE) as needed. Potential exposure to noise, dust, and chemical substances. Physical Requirements: Ability to sit or stand for prolonged periods. Strong manual dexterity and hand-eye coordination. Additional Requirements: Openness to continuous learning and process improvements. Flexibility to accommodate overtime or shift work when necessary

Position Summary The Assistant Manager, Avature ATS Team is responsible for overseeing daily operations of the core Avature instance, driving performance management, and ensuring the optimal functioning of the Avature help desk. This role provides regulatory and compliance oversight, manages escalations, and ensures timely and effective resolution of issues. The Assistant Manager will lead development and engagement initiatives for the help desk team and support system enhancements in collaboration with HR, Talent Acquisition, and IT stakeholders. Key Responsibilities System Oversight: Oversee daily operation, configuration, and workflow integrity of the Avature ATS. Ensure system is optimized and follows latest regulatory and compliance standards. Maintain strong documentation for configuration decisions, compliance updates, and standard operating procedures Performance Management: Monitor help desk performance metrics and coach team members to deliver high service levels. Develop and implement engagement and development initiatives for the Avature help desk team. Provide ongoing feedback and facilitate team reviews. Escalation & Issue Resolution: Act as an escalation point for complex or high-impact issues. Lead efforts for efficient troubleshooting and resolution in partnership with technical teams. Coordinate timely incident response to minimize business disruptions. Compliance & Regulatory Updates: Monitor regulatory changes affecting ATS operations and ensure proper system updates. Collaborate with stakeholders to interpret policy changes and drive compliance. Stakeholder Collaboration: Work closely with HR, IT, and Recruiting to ensure Avature aligns with business needs and industry best practices. Guide team on integrating Avature with other HR platforms as needed. Continuous Improvement: Research and recommend improvements to optimize system performance and user experience. Lead special projects and process improvements for the ATS and related workflows. Qualifications Qualifications & Skills Bachelor’s degree in Computer Science, Human Resources, Information Technology, or related discipline. Minimum 3 years’ experience in a similar role supporting Avature or comparable ATS systems. Demonstrated ability managing and developing high-performing teams. Proven expertise in ATS configuration, workflow management, and compliance. Experience with regulatory frameworks and HR technology best practices. Strong analytical, organizational, and problem-solving skills. Avature, MS Office, Smartsheet experience required. Excellent communication and stakeholder management abilities. Project management experience is a plus. Certification on Avature tool is preferred. Work Schedule Must be available to work US Eastern Time hours to provide support across relevant geographies. Compensation Competitive, commensurate with experience, and within internal guidelines for Assistant/Deputy Manager roles. Must have skills Avature HRIS ATS

About Us Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients. Why We Do What We Do In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system. Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis’ award-winning culture. Position Overview Zelis Price Optimization Implementation Services is seeking to hire a Business Reporting and Process Analyst. This blended role is responsible for enabling high quality business analytics solutions and to identify ways to improve the departments’ workflow, policies and methodologies; all with the goal to deliver valued business outcomes and lead to informed decisions for Zelis’ key stakeholders as well as Implementation Services departmental leadership. The Business Reporting and Process Analyst works as a part of the Price Optimization Implementation Services team. The new role will report to Sr. Manager, Implementation and will be an individual contributor positioned in Zelis’ Hyderabad, India office. Key Responsibilities Supports standing and ad hoc reporting requests and responsible for the data integrity for the Implementations team. Interact with all areas of Price including, but not limited to Client Services, Service Operations, Implementation Services, Adjudication Partnership, Learning Services, and Product Management to adequately gather and execute Implementations reporting. Gather reporting requirements for Implementations and document the “as is” processes for gathering, reviewing, synthesizing and presenting reportable data; this require coordination between cross-functional teams (including but not limited to the Power BI team, Product Owners and General Managers. Gather and analyze critical business process and reporting details and propose recommendations based upon the data gathered and current and future state departmental needs. Translate departmental requirements into actionable measurement and deliver reporting tools and process documentation that are clearer, more detailed and more complete; this could involve a translation of existing requirements along with the determination and development of new requirements. Serve a key participative role in the future, “to be” development efforts; recommend efficiencies in reporting and processes that could include, but not limited to, reporting cadence, data capture, data presentation, process modification, technology enhancements, efficiency measurements, etc., Collaborate with Implementations leadership to determine areas of upstream and/or downstream impact that may cause variances in reporting or processes. Provide verbatim commentary on data to identify trends, positive or negative, along with evidentiary data supporting and/or explaining these trends including influence from collaborating departments within or outside of Implementations. Communicate reporting and process discrepancies to leadership and to encourage internal problem-solving and overall alignment. Collaborate with reporting and/or process counterpart to ensure process and reporting alignment through the Implementations areas. Review processes on a regular and timely basis to determine whether they are up-to-date with internal Zelis and external industry standards. Develop a communication strategy and/or cadence to help inform the leading indicators of trends or potential issues by developing baseline measurements and identifying where there is a deviation. Ensure that all reporting complies with state and federally mandated legislation relevant to our business (e.g., HIPAA and other data protection requirements). Collaboration to ensure that any needed learning resources are properly generated and that potential reporting changes align with QA conditions while also compiling data to inform associate performance metrics to generate KPI measurements. Embrace an environment of continuous improvement and innovation within the Implementations area. Required Experience / Skills Bachelor’s Degree in Business, Statistics, Mathematics, Economics, Accounting or Finance or a related field. 4+ years of experience in data analysis, reporting or business intelligence. Advanced proficiency in Microsoft Excel, Microsoft Access, SQL, SmartSheet, Microsoft Access, Microsoft Visio, Lucidchart and other data and process capture tools. Ability to work with large data sets and analyze complex data. Excellent communication and presentation skills. Strong attention to detail and accuracy. Experience with data visualization tools such as PowerBI and SSRS leading to advanced charts, graphs and other visual data expressions. Proficient understanding of statistical analysis and modeling. Knowledge of database design and data warehousing principles. Ability to work independently and to self-prioritize workload, meet deadlines, and adjust to unforeseen circumstances requiring an expedited response. Ability to collaborate and interact between teams; along adapting to varying management styles and approaches. Ability to understand the core roles & responsibilities of each department; and how individual departments interact with other areas and how they can each impact the others’ processes. Demonstrated acumen for summarizing data and providing commentary at a variety of levels including executive summaries. Experience in a fast-paced, deadline-driven environment while demonstrating superior organizational and time management skills. Strong command of spoken and written English. Experience working in agile development environments including JIRA. Ability to prioritize and manage multiple concurrent projects. Preferred Experience / Skills Experience in the healthcare technology industry Experience in a client services, client support, client experience. Experience with data visualization tool, Power BI.

Position Overview We are seeking an experienced PSA (Professional Services Automation) SaaS Tool Consultant based in India to lead the implementation and consulting of leading PSA platforms for our mid-market clients. This role requires a proven professional with deep expertise in any one of the PSA solutions including NetSuite OpenAir, FinancialForce, Mavenlink, Rocketlane, and Smartsheet. The successful candidate will manage 10-15 concurrent PSA implementations for mid-market customers, ensuring adherence to best practices, quality standards, on-time delivery, and achieving customer satisfaction scores of 4.5+ out of 5. Key Responsibilities PSA Implementation Expertise Lead end-to-end PSA tool implementations for mid-market clients (500-5,000 employees) across 4-12 week project cycles Design and implement project management workflows, resource planning, time tracking, and financial management processes Oversee data migration from legacy systems and ensure data integrity throughout the implementation Conduct system integration planning and execution with existing CRM, ERP, and financial systems Customer Consulting & Advisory Serve as trusted advisor to mid-market clients on PSA best practices and industry standards Conduct comprehensive business requirement analysis and gap assessments Design optimized business processes for project management, resource allocation, and financial tracking Provide strategic guidance on PSA tool selection and configuration options Lead business process workshops and requirement gathering sessions with key stakeholders Project Management & Delivery Excellence Manage multiple concurrent PSA implementations (10-15 projects) simultaneously Develop detailed project plans, timelines, and resource allocation strategies Ensure all implementations adhere to established methodologies and quality gates Monitor project progress, identify risks, and implement mitigation strategies proactively Coordinate with cross-functional teams including technical architects, data specialists, and project managers Customer Success & Satisfaction Drive customer satisfaction initiatives to achieve and maintain CSAT scores of 4.5+ out of 5 Conduct regular customer check-ins and feedback sessions throughout implementation lifecycle Address customer concerns promptly and implement solutions to exceed expectations Lead user training sessions and knowledge transfer activities Ensure smooth go-live transitions and post-implementation support handoffs Technical Configuration & Customization Configure PSA modules including project management, resource planning, time & expense tracking, and financial management Set up automated workflows, approval processes, and business rules within PSA platforms Design and implement custom reports, dashboards, and analytics for client-specific requirements Manage user roles, permissions, and security configurations Coordinate system testing including UAT (User Acceptance Testing) and integration testing Quality Assurance & Process Adherence Follow established implementation methodologies and quality standards consistently Conduct thorough testing and validation of all PSA configurations before go-live Maintain comprehensive project documentation including requirements, configurations, and training materials Participate in quality reviews and process improvement initiatives Ensure compliance with industry standards and client-specific requirements Required Qualifications PSA Platform Expertise 4-7 years of hands-on experience implementing PSA SaaS solutions Proven expertise with at least 1 of the following platforms: NetSuite OpenAir, FinancialForce, Mavenlink, Rocketlane, Smartsheet Minimum 15-20 successful PSA implementations for mid-market clients Deep understanding of PSA modules: project management, resource planning, time tracking, expense management, and financial reporting Experience with PSA integrations to CRM, ERP, and accounting systems Professional Services Domain Knowledge Strong understanding of professional services business models and operations Knowledge of project lifecycle management, resource optimization, and financial planning Familiarity with professional services KPIs: utilization rates, project profitability, billing efficiency Understanding of professional services industry challenges and best practices Experience with consulting, IT services, marketing agencies, or similar service-based organizations Technical Skills Proficiency in PSA platform administration and configuration Experience with data migration tools and methodologies Knowledge of API integrations and third-party connectors Familiarity with business intelligence and reporting tools Understanding of project accounting principles and financial management Implementation & Consulting Experience Proven track record of managing multiple concurrent implementations Experience working with senior stakeholders Strong business analysis and requirements gathering capabilities Change management experience for software implementations Training and knowledge transfer expertise Soft Skills & Competencies Exceptional communication and presentation skills for executive-level audiences Strong analytical and problem-solving abilities Customer-focused mindset with consultative approach Ability to manage competing priorities and tight deadlines Cultural sensitivity for working with North American mid-market clients Preferred Qualifications Bachelor's degree in Business, Engineering, Information Technology, or related field Professional certifications in relevant PSA platforms PMP, PRINCE2, or equivalent project management certification Previous consulting or professional services experience Experience with North American business practices and mid-market requirements Industry-specific experience in IT services, consulting, or marketing agencies Performance Metrics & Success Criteria Achieve 4.5+ average CSAT scores across all client implementations Maintain 95%+ on-time delivery rate for project milestones and go-live dates Successfully manage 10-15 concurrent implementations without quality compromise Achieve 90%+ customer retention rate for implemented solutions Complete implementations within approved budget parameters Maintain process compliance score of 98%+ across all projects Working Arrangements Location: India-based with flexible remote work options Hours: Overlap with North American business hours (EST/PST) for client interactions Client Interaction: Regular video conferences with mid-market clients across North America Travel: Minimal domestic travel may be required for team meetings or training Reporting: Reports to Delivery Head, Professional Services Compensation & Benefits Competitive salary commensurate with experience and expertise Performance bonuses tied to CSAT scores and delivery excellence Comprehensive health and wellness benefits package Professional development budget for platform certifications and training Opportunity to work with cutting-edge PSA technologies and innovative clients Career advancement opportunities within growing professional services practice Growth Opportunities Path to Practice Lead roles Opportunity to specialize in specific PSA platforms or industry verticals Potential for customer-facing thought leadership and speaking opportunities Cross-training opportunities in adjacent SaaS platforms and technologies