2.0 - 6.0 years

0 Lacs

gujarat

On-site

As a member of the team at Reliance Industries Limited, your primary responsibility will be to interact with customers to address handset and other Mobility/Fixed devices related issues. This will involve troubleshooting device defects, handling device queries, recording job entries in the Customer Relationship Management portal, and upgrading software of devices. Additionally, you will be tasked with assembling/dismantling smartphones, repairing handsets by changing components such as screens, speakers, mic, camera, and handling cash collected through service. Key Responsibilities: - Interact with customers on handset and other devices related issues - Troubleshoot device defects - Handle d...

Posted 2 weeks ago

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Digital Repair Specialist Jio

2.0 - 6.0 years

0 Lacs

gujarat

On-site

You should have skills in mobile devices, field engineering, networking, troubleshooting, installation, and splicing. Your responsibilities will include installing CPE devices and managing daily partners. You will need to address partner queries, ensure quality installations, interact with customers, and troubleshoot device defects. Additionally, you will be responsible for handling device queries, recording job details in the CRM portal, upgrading device software, and assembling/dismantling smartphones. You may also need to repair handsets, verify devices for exchange, inspect FTTx devices, and travel to touch points. Providing training/support to service points and fulfilling adhoc respons...

Posted 1 month ago

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