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2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As an BMC ITSM Implementation Engineer, your role involves providing Implementation and post go-live support on various ITSM tools such as Remedy, SmartIT/MyIT, Smart reporting, CMDB, and Asset Management, ensuring adherence to agreed SLAs. Your responsibilities will include Administration, Operations, Customizations, Integrations, and development of ITSM Remedy following standard best processes. Key Responsibilities: - Provide Implementation and post go-live support on ITSM Remedy, SmartIT/MyIT, Smart reporting, CMDB, and Asset Management - Administer, operate, customize, integrate, and develop ITSM Remedy - Follow standard best processes - Troubleshoot ITSM applications, integrations, and ...
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
You will be responsible for the implementation and post go-live support of various ITSM tools such as ITSM Remedy, SmartIT/MyIT, Smart reporting, CMDB, and Asset Management, ensuring adherence to agreed SLAs. Your role will involve administration, operations, customizations, integrations, and development of ITSM remedy, following standard best processes. Key Responsibilities: - Provide implementation and post go-live support on ITSM Remedy, SmartIT/MyIT, Smart reporting, CMDB, and Asset Management - Administer, operate, customize, integrate, and develop ITSM remedy - Ensure adherence to agreed SLAs and follow standard best processes Qualifications Required: - Bachelor's degree in relevant fi...
Posted 2 months ago
5.0 - 15.0 years
0 Lacs
maharashtra
On-site
Role Overview: At BMC, trust is not just a word - it's a way of life! As part of our award-winning, equal opportunity, and culturally diverse team, you will have the opportunity to contribute to a fun and supportive work environment. We prioritize giving back to the community and strive for continuous improvement. Your peers will inspire, support, and drive you to bring your best every day. We aim to champion your successes and create a positive, collaborative atmosphere for all team members. Key Responsibilities: - Provide L2/L3 operational support on ITSM Remedy, SmartIT/MyIT, Smart reporting, Service broker, DWPA, CMDB, Asset Management, as per agreed SLAs. - Maintain BMC Product platform...
Posted 2 months ago
2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
You will be responsible for providing implementation and post go-live support on ITSM Remedy, SmartIT/MyIT, smart reporting, CMDB, and Asset Management according to agreed SLAs. Your role will involve handling administration, operations, customizations, integrations, and development of ITSM Remedy while following standard best processes. It is essential to possess a bachelor's degree and have experience in Applications Managed Services and Implementation Services environment. Familiarity with UNIX operating system and ITIL framework is advantageous. Your duties will include troubleshooting ITSM applications, integrations, and customizations, and you should be well-organized with a positive a...
Posted 4 months ago
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