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3.0 - 8.0 years

0 Lacs

hyderabad, telangana

On-site

Are you a Senior Software Engineer with hands-on experience in designing and developing multi-channel (print, web/html, email, archive, SMS, Fax, etc.) communications leveraging SmartComm and related technologies If your answer is yes, we have an exciting career opportunity to offer to you! Read on. The role requires you to work with ValueMomentums Customer Communication Management (CCM) team and help our insurance, banking, and financial services customers on business critical CCM projects and solutions. This role requires you to drive end-to-end CCM application design, development, implementation, technical reviews, testing, and bug fixing. The role involves communicating directly with our customers to understand their requirements. If you thrive in a fast-paced environment, operating in a global delivery model, while solving difficult problems, this role is for you. You will collaborate with a team of talented developers to develop world-class applications and systems. Your Key Responsibilities: - Develop start-to-end CCM application - Integrate output queues for printing and electronic channels - Understand the customer requirement and finalize the input file structure - Thorough understanding of different output formats (AFP, PS, PDF & HTML5) - Design and plan business and technical understanding documents [Placeholder for adding Account-specific responsibilities and expectations],

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6.0 - 11.0 years

18 - 33 Lacs

Gurugram, Bengaluru

Hybrid

Ready to build the future with AI? At Genpact, we dont just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Manager, Smart COMM Specialist In this role, you are required to develop and execute cross-channel communications through Smart COMM to enable personalization and relevance at scale. Responsibilities include technical build of automated communications, producing and quality-testing communications, validating & preparing data files, identifying, and remediating issues along the campaign development lifecycle. They’re also experienced in advanced segmentation, reporting and analytics, and data configuration. They should have fair understanding of end-to-end Campaign Operation Process Responsibilities Build and implementation of customer communications management (CCM) campaign solutions across multiple channels based on business requirements and marketing objectives Create email layouts and templates with use of Smart Components within SmartCOMM Platform. Design, Deliver and execute communication campaigns with a focus on scalability and efficiency. Manage releases into the Edge Platform in conjunction with the Edge IT team. Ensure changes are deployed successfully, particularly those required outside regular hours. Conduct thorough QA to ensure seamless deployment. Develop and document form designs and specifications, including usage rules, data mapping, variable logic, templates, styles, and layouts. Create and manage both static layouts for print and responsive layouts for web. Execute briefs for new documents or changes to existing documents with varying levels of complexity and seniority. Identify and troubleshoot failures in document generation. Analyze root causes and manage fixes through the Document Creation & Management team. Track and manage exceptions to ensure timely resolution Build email and letter templates for ad-hoc communication using templates provided by the brand team. Edit existing email and letter templates to ensure they meet current requirements Collaborate with the marketing team to understand business requirements and translate them into technical requirements for campaigns Support the End-to-End integration testing and user acceptance testing. Collaborate with cross-functional teams to align communication strategies with business goals. Provide technical expertise in troubleshooting and resolving CCM campaign system issues. Document and maintain technical documentation for campaigns and workflows. Participate in code reviews, testing, and deployment of CCM campaigns and workflows. Ensure campaigns are executed on time, strictly in line with processes and compliance requirements and risks are appropriately mitigated Qualifications we seek in you! Minimum Qualifications relevant experience in SmartCOMM campaigns development and implementation Excellent Understanding of SmartCOMM capabilities Proficient in SmartCOMM Modules, including Advanced Template Designer and Web Editor. Hands-on experience in generating interactive communications (Draft Editor, Data Capture, ipdfs). Technical knowledge in creating simple, scriptable batch configurations/template selectors and output configurations for post-processing. Experience in creating new batch configurations, including template selectors, layouts, stylesheets, and shared contents. Ability to consolidate form templates by recognizing common graphical elements, information blocks, layouts, variable data requirements, functional similarity, and multilingual requirements Technical experience with building email layouts/HTML Strong understanding of digital marketing best practices, including data management, segmentation, personalization, and automation Ability to develop SQL queries from the scratch is a minimal expectation for Data Management activities. Experience with one or more leading marketing automation vendors would be preferred. Strong attention to detail and ability to deliver high-quality work on tight deadlines. Strong command of English and communication skills (Spoken and written) Strong problem solving, troubleshooting and interpersonal skills An ability to interact and communicate effectively with others at all levels of the organization with diplomacy and tact. Preferred Qualifications/ Skills Bachelor's degree or equivalent Highly strategic and able to uncover and understand business needs SmartCOMM experience with related technologies preferred Experience with Agile development methodologies is a plus. Deep knowledge of modern client-side technologies, such as HTML, CSS, and JavaScript Have worked in a Banking and Finance domain Proficient in Java/J2EE, JSON, and web services. Strong XML coding skills. Participation in code reviews and deploying code in DEV, UAT, and PROD environments. Monitoring logs and analyzing and fixing production bugs Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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5.0 - 9.0 years

0 Lacs

kolkata, west bengal

On-site

As a Program Director with extensive experience, you will oversee the strategic planning and execution of projects within the SmartCOMM and SQL Developer Data Modeler domains. Your role involves ensuring the successful delivery of projects, aligning them with organizational goals, and driving innovation in Life and Annuities Insurance. This hybrid role requires a deep understanding of technical and domain skills to enhance project outcomes. You will lead the planning and execution of projects, ensuring alignment with organizational objectives. Your responsibilities include overseeing the development and implementation of data models using SmartCOMM and SQL Developer Data Modeler. Collaboration with cross-functional teams to drive project success and innovation is essential. Additionally, you will ensure projects are delivered on time, within scope, and within budget. Providing strategic direction and guidance to project teams to achieve desired outcomes is a key aspect of your role. Monitoring project progress and making necessary adjustments to ensure successful delivery, as well as facilitating communication and collaboration among stakeholders to enhance project efficiency, are crucial responsibilities. Identifying and mitigating risks to ensure project success and minimize disruptions are also part of your duties. You will be responsible for developing and maintaining project documentation to ensure transparency and accountability. Fostering a culture of continuous improvement and innovation within the team, utilizing domain expertise in Life and Annuities Insurance to enhance project relevance and impact, and driving the adoption of best practices and industry standards in project management are important aspects of the role. Ensuring compliance with organizational policies and regulatory requirements is also a key responsibility. Qualifications: - Possess extensive experience in SmartCOMM and SQL Developer Data Modeler. - Demonstrate strong project management skills with a focus on strategic planning and execution. - Exhibit excellent communication and collaboration abilities. - Have a deep understanding of the Life and Annuities Insurance domain. - Show proficiency in risk management and problem-solving. - Display a commitment to continuous improvement and innovation. - Hold a relevant certification in project management or data modeling. Certifications Required: - PMP Certification - SmartCOMM Certification,

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

A career within Functional and Industry Technologies services will provide you with the opportunity to build secure and new digital experiences for customers, employees, and suppliers. We focus on improving apps or developing new apps for traditional and mobile devices as well as conducting usability testing to find ways to improve our clients user experience. As part of our team, you'll help clients harness technology systems in financial services focusing on areas such as insurance, sales performance management, retirement and pension, asset management, and banking & capital markets. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Responsibilities As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Roles and responsibilities - Demonstrates expert abilities and extensive Application Managed Service projects and solutioning the Smartcomm integration with Guidewire Suite of applications on premises and SaaS, with proven success executing and leading all aspects of complex engagements within the Smartcomm application achieving on-time and on-budget delivery, as well as the following: 5+ years of experience as a technical lead for Smartcomm application Strong understanding of SmartCOMM or Thunderhead concepts & development Sound knowledge of SMARTCOMM (Thunderhead) Suits of Products - Advanced Template Designer (Business Content Studio and Admin), Data Modeler (Business Object Studio), Review Now, Interview Now, and Dashboard Sound knowledge about SmartCOMM Modules - Data Modeler, Advanced Template Designer, and Web Editor Sound knowledge of Smart Communications Appliance Configuration and Deployment Models (Cloud/Hybrid) Sound knowledge in generating Interactive communications (Draft Editor, Data Capture, ipdfs) Good knowledge about Thunderhead/Smart Communication APIs Should be well versed with preparation of the XML data schema and their mapping to business data objects Authoring business templates as per the business requirements Consolidating form templates, recognizing common graphical elements, information blocks, layouts, variable data requirements, functional similarity and multilingual Developing and documenting forms designs and form specifications, including form usage and derivation rules, data mapping, variable logic, templates, styles, layout, etc. Should be well versed in the creation of Static Layouts for Print and Responsive Layouts for Web Technical knowledge in creating Simple, Scriptable Batch Config/Template Selector and Output Configurations for post-processing Expertise on Java/J2EE, JSON, Web services is desirable Experience on any other CCM tool is desirable The Opportunity When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you'll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You'll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills Preferred Skills Staff Levels Associate 2 Years of Experience - 3 to 5 years of experience Overview - A career in Insurance Transformation and Modernization using cutting-edge technologies for Policy, Billing, and Claims administration aimed to solve our clients most critical business challenges. You will play a vital role in improving operational efficiency, enhancing customer experience, and enabling innovation through the implementation of advanced technologies and streamlined workflows. You will work closely with cross-functional teams, assess current systems, analyze and design the future state system, develop modernization strategies, and oversee the successful execution of transformation projects. Preferred Skill Set - SMARTCOMM (Thunderhead) integration with Guidewire application suite, including leading related project teams; SmartCOMM Modules - Data Modeler, Advanced Template Designer, and Web Editor Java/J2EE, JSON, Web services; XML Coding; Education Qualification - BTech/BE/MTech/MS/MCA/MBA.,

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5.0 - 9.0 years

0 - 0 Lacs

karnataka

On-site

As a Senior SmartCOMM Developer, you will be responsible for leading the development and optimization of customer communication solutions for a top-tier banking client. Your deep expertise in SmartCOMM will be crucial in ensuring scalable document composition, integration with enterprise systems, and adherence to financial compliance and data protection standards. Your role will involve modernizing customer correspondence across digital and print channels, focusing on security, clarity, and regulatory compliance (APRA, ASIC, etc.). Your key responsibilities will include designing and developing dynamic communication templates using SmartCOMM, collaborating with various teams to gather communication and compliance requirements, developing SmartCOMM assets, integrating SmartCOMM with banking platforms, and ensuring legal and regulatory compliance standards are met. You will also provide technical mentorship to junior developers, support production issues, and maintain technical documentation. To be successful in this role, you should have at least 5 years of experience in SmartCOMM/Thunderhead, with a strong background in banking or financial services. Proficiency in XML, XSLT, JSON, XPath, and conditional logic is essential, along with experience in integrating SmartCOMM with enterprise systems and APIs. Knowledge of customer communications management best practices, Agile delivery frameworks, and Australian financial regulations is preferred. A Bachelor's degree in Computer Science, Information Technology, or a related field is required, although equivalent industry experience will also be considered. SmartCOMM certification or Thunderhead training, exposure to cloud-based deployments, and prior experience in digital transformation teams in financial institutions are desirable qualifications for this role. If you are a seasoned SmartCOMM Developer looking to lead impactful projects in the banking sector, we encourage you to apply for this position.,

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8.0 - 13.0 years

15 - 25 Lacs

Hyderabad

Remote

Key Roles & Responsibilities: Candidates who are expertise with 8+ years at Cloud, SmartComm, JAVA API. Project Oversight: Lead SmartComm migration efforts, including planning, execution, and delivery aligned with project goals. Requirement Gathering & Design: Collaborate with stakeholders to capture business needs and translate them into SmartComm design specifications. Template & Data Migration: Oversee migration of templates and data models from legacy systems, ensuring accuracy and completeness. Development Supervision: Guide SmartComm configuration and development (templates, layouts, data models, integrations) following best practices. System Integration & Testing: Coordinate SIT/UAT and ensure proper integration with upstream/downstream systems (e.g., CRM, DMS). Team & Stakeholder Management: Manage development teams, assign tasks, review work, and provide regular status updates to stakeholders. Post-Go-Live Support: Lead production deployment, monitor performance, and support stabilization and knowledge transfer. Documentation: Maintain clear documentation for design, configurations, and migration activities. Requirements SmartCOMM Lead Skillset (8+ Years) Core Platform Expertise SmartCOMM (formerly Thunderhead) Document composition, template design, and data modeling Experience with SmartCOMM Communication Design (Interactive, Batch, On-Demand) Familiarity with SmartCOMM Designer , Conversation Builder , and Template Editor Hands-on experience with SmartCOMM APIs (Document generation, delivery, status) Cloud Technologies Experience deploying SmartCOMM on AWS , Azure , or GCP Knowledge of cloud-native architecture and microservices-based deployments Familiarity with containerization (Docker) and orchestration (Kubernetes/ECS) Working with CI/CD pipelines (Jenkins, GitHub Actions, Azure DevOps) Experience with cloud storage and data integration (e.g., S3, Azure Blob, GCS) Java & API Development Strong Java/J2EE background for building integrations and backend services Development and integration of RESTful APIs and SOAP services Experience with Spring Boot and Microservices Architecture API security protocols (OAuth2, JWT, etc.) Data & Integration XML/XSLT, JSON data structures Hands-on experience in data mapping and schema transformation Integration with CRM, Policy Admin Systems (PAS), or core insurance/banking systems DevOps & Tools Source Control: Git, Bitbucket Build tools: Maven, Gradle Logging/Monitoring tools: ELK Stack, Splunk, CloudWatch Quality & automation testing tools: JUnit, Postman, SOAP UI Leadership & Delivery Team management, mentoring and project planning Leading end-to-end implementation of customer communication solutions Stakeholder collaboration – Business & IT teams Agile/Scrum methodology, backlog grooming, sprint planning Domain Knowledge (preferred) Insurance (Life, P&C), Banking, Healthcare (for contextual relevance) Regulatory compliance for customer communications (e.g., GDPR, HIPAA, etc.)

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

A career within Functional and Industry Technologies services will provide you with the opportunity to build secure and new digital experiences for customers, employees, and suppliers. We focus on improving apps or developing new apps for traditional and mobile devices as well as conducting usability testing to find ways to improve our clients" user experience. As part of our team, you'll help clients harness technology systems in financial services focusing on areas such as insurance, sales performance management, retirement and pension, asset management, and banking & capital markets. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies, and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Responsibilities As an Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Roles and responsibilities - Demonstrates expert abilities and extensive Application Managed Service projects and solutioning the Smartcomm integration with Guidewire Suite of applications on premises and SaaS, with proven success executing and leading all aspects of complex engagements within the Smartcomm application achieving on-time and on-budget delivery, as well as the following: - 5+ years of experience as a technical lead for Smartcomm application - Strong understanding of SmartCOMM or Thunderhead concepts & development - Sound knowledge of SMARTCOMM (Thunderhead) Suits of Products - Advanced Template Designer (Business Content Studio and Admin), Data Modeler (Business Object Studio), Review Now, Interview Now, and Dashboard - Sound knowledge about SmartCOMM Modules - Data Modeler, Advanced Template Designer, and Web Editor - Sound knowledge of Smart Communications Appliance Configuration and Deployment Models (Cloud/Hybrid) - Sound knowledge in generating Interactive communications (Draft Editor, Data Capture, ipdfs) - Good knowledge about Thunderhead/Smart Communication APIs - Should be well-versed with the preparation of the XML data schema and their mapping to business data objects - Authoring business templates as per the business requirements - Consolidating form templates, recognizing common graphical elements, information blocks, layouts, variable data requirements, functional similarity and multilingual - Developing and documenting forms designs and form specifications, including form usage and derivation rules, data mapping, variable logic, templates, styles, layout etc. - Should be well-versed in the creation of Static Layouts for Print and Responsive Layouts for Web - Technical knowledge in creating Simple, Scriptable Batch Config/Template Selector and Output Configurations for post-processing - Expertise in Java/J2EE, JSON, Web services is desirable - Experience with any other CCM tool is desirable The Opportunity When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you'll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You'll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills. Preferred Skills Staff Levels Associate 2 Years of Experience - 3 to 5 years of experience Overview - A career in Insurance Transformation and Modernization using cutting-edge technologies for Policy, Billing, and Claims administration aimed to solve our clients" most critical business challenges. You will play a vital role in improving operational efficiency, enhancing customer experience, and enabling innovation through the implementation of advanced technologies and streamlined workflows. You will work closely with cross-functional teams, assess current systems, analyze and design the future state system, develop modernization strategies, and oversee the successful execution of transformation projects. Preferred Skill Set - SMARTCOMM (Thunderhead) integration with Guidewire application suite, including leading related project teams; SmartCOMM Modules - Data Modeler, Advanced Template Designer, and Web Editor; Java/J2EE, JSON, Web services; XML Coding; Education Qualification - BTech/BE/MTech/MS/MCA/MBA.,

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3.0 - 6.0 years

5 - 8 Lacs

Pune, Chennai, Bengaluru

Work from Office

Position Description At CGI, were a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, were a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com. This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please. Job Title: Smartcomm Developer Position: Software Engineer Experience: 3-6 Years Category: Software Development/ Engineering Main location: India, Bangalore / Hyderabad / Chennai / Pune Position ID: J0725-0076 Employment Type: Full Time Your future duties and responsibilities 3+ years experience in below skillset Should have excellent CCM development experience with strong interpersonal/ communication skills. Strong understanding of SmartCOMM Cloud Version concepts & development Sound knowledge about SmartCOMM Modules Projects, Design Templates, Layouts, Stylesets, Data Model, Script Library, Migrate Studio, CMS, Regression Studio etc., Sound knowledge of Smart Communications Appliance Configuration and Deployment Models (Cloud) Sound knowledge in generating Interactive communications (Draft Editor) Good knowledge about Smart Communication API's Should be well versed with preparation of the XML/JSON data schema and their mapping to business data objects Authoring business templates as per the business requirements Consolidating form templates, recognizing common graphical elements, information blocks, layouts, variable data requirements, functional similarity and multilingual Developing and documenting forms designs and form specifications, including form usage and derivation rules, data mapping, variable logic, templates, styles, layout etc. Should be well versed in creation of Static Layouts for Print and Responsive Layouts for Web Technical knowledge in creating Simple, Scriptable Batch Config/Template Selector and Output Configurations for post processing Experience with Java/J2EE Experience with APIs and Web Services Desirable: Accessibility Skills Should know how to make HTMLs mobile-responsive and build PDFs with a11y features for screen readers Worked on Guidewire integration with Smart Comm. Has good knowledge in Esign and DocuSign integration. Dev Ops and package deployment. Required qualifications to be successful in this role Exp : 3 to 6 Yrs Location : Bangalore /Hyderabad / Pune / Chennai Education : BE / B.Tech / MCA / BCA

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7.0 - 12.0 years

10 - 20 Lacs

Hyderabad

Hybrid

Candidates who are expertise at Cloud, SmartComm, JAVA API Project Oversight: Lead SmartComm migration efforts, including planning, execution, and delivery aligned with project goals. Requirement Gathering & Design: Collaborate with stakeholders to capture business needs and translate them into SmartComm design specifications. Template & Data Migration: Oversee migration of templates and data models from legacy systems, ensuring accuracy and completeness. Development Supervision: Guide SmartComm configuration and development (templates, layouts, data models, integrations) following best practices. System Integration & Testing: Coordinate SIT/UAT and ensure proper integration with upstream/downstream systems (e.g., CRM, DMS). Team & Stakeholder Management: Manage development teams, assign tasks, review work, and provide regular status updates to stakeholders. Post-Go-Live Support: Lead production deployment, monitor performance, and support stabilization and knowledge transfer. Documentation: Maintain clear documentation for design, configurations, and migration activities.

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4.0 - 9.0 years

10 - 20 Lacs

Kolkata, Hyderabad, Chennai

Hybrid

Job Title: SmartCOMM Developer Experience: 4+ Years Location: Remote (India) | Hybrid for Kolkata & Chennai Company: Exavalu India Pvt. Ltd. About Exavalu: Exavalu is a US-based digital consulting firm specializing in Insurance and Healthcare technology. We combine deep industry expertise with modern digital platforms to help clients drive innovation, operational efficiency, and speed to market. Role Overview: We are seeking a highly skilled SmartCOMM Developer with hands-on experience in developing and deploying customer communication solutions. This role involves working on multi-channel communications, SmartCOMM configurations, and integrations within a modern microservices-based architecture. Key Responsibilities: Design and develop solutions using SmartCOMM , including form development, attachment rules, data mapping, and multi-channel templates (Print and Responsive Web). Create and manage SmartCOMM artifacts: Static Layouts, Responsive Layouts, Batch Configurations, Template Selectors, Output Configs, and SmartCOMM APIs. Develop advanced templates using Data Modeler, Advanced Template Designer, Web Editor . Collaborate with architects and leads to define technical direction and build scalable, maintainable communication solutions. Integrate SmartCOMM with policy admin platforms like Guidewire (preferred). Work with RESTful APIs , microservices , and domain-driven design . Develop backend services using Java/Spring Boot ; familiarity with Python or NodeJS is a plus. Deploy applications on AWS using containerized environments (Kubernetes, Docker). Apply DevOps practices: CI/CD, test automation, monitoring, and release management. Use relational and NoSQL databases for secure and reliable data storage. Participate in Agile/Scrum ceremonies, pair programming, and technical reviews. Skills & Qualifications: Strong experience in SmartCOMM modules : Data Modeler, Advanced Template Designer, Web Editor, APIs. In-depth knowledge of SmartCOMM configuration, deployment models , and API integration. Proficiency in Java/J2EE , Spring Boot , REST Web Services , and microservice development. Exposure to cloud environments (AWS preferred) and DevOps pipelines. Experience with SQL and NoSQL databases. Solid understanding of software engineering practices, including UML, design patterns , and code versioning. Experience with SmartCOMM-Guidewire integration is a plus. Education: Bachelors degree in Computer Science, Engineering, Technology , or a related field. Why Join Exavalu? Work on cutting-edge InsuranceTech and HealthTech platforms Flexible remote/hybrid work model Career growth in high-demand technologies like SmartCOMM, Guidewire, and cloud ecosystems Opportunity to collaborate with global teams and clients

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5.0 - 10.0 years

15 - 25 Lacs

Pune, Chennai, Bengaluru

Hybrid

Job Title: SmartCOMM Developer with Cloud Experience Location: Pan india - Hybrid Experience: 48 Years Preferred Cloud Platform: AWS / Azure / GCP Job Summary: We are seeking a skilled SmartCOMM Developer with proven expertise in cloud platforms (preferably AWS) to design, develop, and manage scalable customer communication solutions. The ideal candidate should have hands-on experience with SmartCOMM (formerly Thunderhead) , document generation, and deployment in cloud-based environments. Key Responsibilities: Design and develop templates and data models using SmartCOMM for batch, real-time, and interactive communications. Integrate SmartCOMM with upstream/downstream systems via APIs and data exchange mechanisms (e.g., REST/SOAP/XML/JSON). Deploy and maintain SmartCOMM solutions in cloud environments like AWS, Azure, or GCP. Collaborate with business analysts and architects to understand requirements and translate them into technical solutions. Optimize performance and scalability of SmartCOMM components in the cloud. Support version control, CI/CD pipelines, and automated deployments. Troubleshoot issues related to template design, data integration, or cloud configurations. Ensure document compliance, accessibility, and branding standards. Required Skills: 2+ years of hands-on experience with SmartCOMM / Thunderhead . Strong understanding of SmartCOMM modules : Template Designer, Advanced Template Designer, Data Modeler, etc. Experience with AWS (Lambda, S3, EC2, API Gateway, CloudFormation, etc.) or equivalent cloud platform. Familiarity with CI/CD tools (Git, Jenkins, CodePipeline). Proficient in XML, XSLT, JSON, REST/SOAP APIs . Experience integrating SmartCOMM with CRM/ERP systems (e.g., Salesforce, Guidewire, Duck Creek).

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3.0 - 6.0 years

5 - 8 Lacs

Sahibzada Ajit Singh Nagar

Work from Office

Key Responsibilities. Development :. Design and develop complex document templates and layouts using SmartCOMM tools, including Communication Designer, Template Editor, Data Model Designer, and Interactive Editor.. Integrate SmartCOMM with external systems (e.g., Guidewire, Salesforce, Duck Creek, etc.) via APIs or batch processing.. Configure and maintain Data Models, Data Transforms, Content Rules, and Layout Mappings.. Collaborate with business analysts to understand business requirements and translate them into technical solutions using SmartCOMM.. Optimize performance and ensure best practices in document generation and rendering.. Testing. Create and execute unit tests, functional tests, and regression tests for SmartCOMM communications.. Conduct end-to-end testing including data input, template rendering, and output validation (PDF, email, SMS, etc.).. Work with QA teams to identify bugs and ensure smooth releases.. Validate integrations with upstream/downstream systems using XML/JSON data files.. Maintain test documentation, test cases, and traceability matrices.. Support & Collaboration. Provide technical support for SmartCOMM configurations during development and post-go-live phases.. Participate in agile ceremonies such as stand-ups, sprint planning, and retrospectives.. Document solutions and contribute to knowledge sharing and continuous improvement initiatives.. Technical Skills. SmartCOMM Tools :. Communication Designer. Template Editor. Data Model Designer. Layout Designer. Interactive Communications. Document Output Formats. PDF, Word, Email, SMS. Languages & Markup. XML, XSLT, JSON, HTML, CSS. Integration Skills. REST/SOAP APIs, File-based integrations (batch mode). Testing Tools. JIRA, Zephyr, Postman, SOAP UI, SmartCOMM Preview and Simulator. Version Control. Git, Bitbucket, SVN. CI/CD & DevOps. Jenkins, Azure DevOps, GitHub Actions (preferred). Others. Experience with insurance platforms (Guidewire/Duck Creek), or CRM (Salesforce) is a plus.. Qualifications. Bachelors degree in Computer Science, Information Technology, or a related field.. 3-6 years of hands-on experience in SmartCOMM development and testing.. Strong understanding of customer communications management (CCM) platforms.. Solid analytical and problem-solving skills.. Strong attention to detail and ability to multitask.. Excellent communication and documentation skills.. Preferred Certifications (Nice To Have). SmartCOMM Developer Certification. ISTQB Certified Tester. Agile/Scrum Certification. What We Offer. Opportunity to work on next-generation communication solutions.. Flexible working environment with strong learning and development support.. Competitive salary, benefits, and performance-based incentives.. Work with industry leaders in insurance, healthcare, or BFSI sectors

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5.0 - 8.0 years

5 - 8 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Description We are seeking a skilled Smartcomm Developer to join our dynamic team in India. The ideal candidate will have extensive experience in developing Smartcomm applications, working closely with stakeholders to deliver effective solutions that meet business needs. Responsibilities Design, develop, and implement Smartcomm applications and solutions. Collaborate with cross-functional teams to gather and analyze requirements. Conduct testing and debugging of applications to ensure functionality and performance. Maintain and update existing applications as needed. Provide technical support and training to end-users. Document development processes, code changes, and application specifications. Skills and Qualifications 5-8 years of experience in Smartcomm development or related field. Proficient in Smartcomm platform and its functionalities. Strong programming skills in languages such as Java, C#, or Python. Experience with database management systems (SQL, Oracle, etc.). Knowledge of web development technologies (HTML, CSS, JavaScript). Familiarity with Agile development methodologies and tools. Excellent problem-solving skills and attention to detail. Strong communication and collaboration skills.

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6.0 - 11.0 years

20 - 35 Lacs

Mumbai, Hyderabad, Bengaluru

Hybrid

Greetings from Bahwan CyberTek! We came across your profile in Naukri and found that you are great fit for one of our job openings. Please have a look at the below Job description and let us know your interest. Role: SmartComm Business Analyst Location: Mumbai/Bangalore/Hyderabad/Kolkata Experience: 6 - 14 years Job Summary: The SmartComm Business Analyst is responsible for analyzing business requirements, designing communication solutions, and supporting the implementation of SmartComm applications. This role involves collaborating with stakeholders to ensure that the SmartComm platform meets the organizations communication needs and enhances customer engagement. Key Responsibilities: Requirements Gathering: Work with stakeholders to collect and document business requirements related to customer communications. Conduct workshops, interviews, and meetings to understand existing communication processes and identify areas for improvement. 2. Analysis and Solution Design: Analyze business needs and translate them into SmartComm solution requirements. Design communication templates and workflows that align with business objectives and compliance standards. 3. Implementation Support: Collaborate with technical teams to support the configuration and implementation of SmartComm solutions. Ensure that the implemented solutions meet business requirements and quality standards. 4. Testing and Validation: Develop test plans and participate in testing activities to validate the functionality of SmartComm solutions. Work with QA teams to ensure the accuracy and effectiveness of communication outputs. 5. Documentation and Training: Prepare detailed documentation of SmartComm configurations, processes, and user guides. Conduct training sessions for end-users and stakeholders on the features and functionalities of the SmartComm platform. 6. Project Management: Assist in project planning and coordination of SmartComm implementation activities. Monitor project progress and ensure timely delivery of solutions. 7. Continuous Improvement: Identify opportunities for process improvements and system enhancements within the SmartComm platform. Stay updated with the latest SmartComm features and industry best practices. Qualifications: Bachelors degree in Business Administration, Information Technology, or a related field. Proven experience as a Business Analyst, preferably with experience in customer communications management. Strong understanding of SmartComm software and communication template design. Excellent analytical and problem-solving skills. Proficient in requirements gathering and documentation. Experience with software development life cycle (SDLC) and Agile methodologies. Strong communication and interpersonal skills. Ability to work collaboratively in a team environment. Preferred Skills: Experience with other customer communications management platforms. Familiarity with integration technologies such as APIs and Web Services. Knowledge of document composition and management processes. Understanding of industry-specific communication standards and practices. Incase not interested, please refer someone who would be a right match for this role. Interested candidates can reachout at arunkumar.a@bahwancybertek.com Regards, Arun Kumar. A Senior Executive - Human Resources

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12.0 - 21.0 years

3 - 8 Lacs

Kolkata, Hyderabad, Chennai

Work from Office

We are seeking a seasoned CCM Architect with 12+ years of experience, specialising in SmartCOMM and SmartIQ , to lead communication modernization initiatives for Insurance and Financial Services clients. This role demands strong consulting skills, deep technical expertise, and the ability to architect and deliver scalable, high-impact solutions. T.Exp -12 +yrs Work Mode: Hybrid /Remote Key Responsibilities:- Architect and deliver end-to-end SmartCOMM and SmartIQ solutions, driving scalable and compliant communication platforms. Lead consultative engagements , aligning CCM strategies with client business goals. Own full lifecycle: solution development, integration, migration, upgrade, deployment, and optimization. Design API-driven integrations with core systems (Policy Admin, CRM, Payments, Document Management, etc.). Define governance, quality, and reusability standards for content and communications workflows. Provide thought leadership on CCM modernization, omnichannel delivery, and digital transformation. Should anchor new capability and business development. Support proposal development, demos, and client presentations to grow CCM consulting footprint. Required Skills and Experience:- 12+ years of IT/architecture experience, with a strong focus on CCM solutions. Deep expertise in SmartCOMM and SmartIQ (template design, workflows, cloud deployments). Strong background in consulting, solution architecture, and large-scale CCM implementations . Proven experience in system integration , event-driven architecture , and cloud-native solutions . Hands-on with SmartCOMM APIs, web services, batch processes, and personalization strategies. Deep industry knowledge in Insurance and Financial Services communication use cases and regulations. Excellent leadership, communication, and client engagement skills. Preferred Qualifications:- Familiarity with other CCM platforms: Quadient Inspire, OpenText Exstream, Thunderhead , etc. Cloud deployment and API integration experience (Azure, AWS). Certifications: SmartCOMM Certified, TOGAF, Cloud Architect (preferred). Prior experience with systems like Guidewire, Duck Creek etc

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8.0 - 10.0 years

0 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

SmartComm developer JD: NLG SmartComm Senior resource 8+ Years Exp Primary skills : Technology : Content Management, SmartComm, Java Script components : Designer, Cloud based or OnPrem hybrid tenancy Roles and Responsibilities: 1)As part of Correspondence team, you primary role would be to ensure effective monitoring of batch cycle, Validation and support Activities. 2)Resolving the Incidents, problems and business request in timely manner with in defined SLA's 2)understanding the Client Ecosystems and should contribute to key improvements in processes and automations 3)good Knowledge of all the components and able to handle pressure and take decisions. 4)Knowlege of design principles and fundamentals of architechture 5)Basic understanding of Project domain 6)Ability to translate functional/nonfunctional requirements to systems requirements 7)Ability to design and code complex programs 8)Aility to write test cases and scenarios based on the specifications 9)Good understanding of SDLC and Agile methodologies 10)Awareness of Latest technologies and trends 11)Logical thinking and problem solving skills along with an ability to collaborate 12)Need to take ownership on the various correspondences end to end 13)Able to train team on technical and functional aspects and help them in day to day activites as necessary 14)Able to contribute in Continous improvements to bring best experience to Cleints and their customers 15)Having migration knowledge would be an added advantage 16)Having knowledge on the Java, Javascript and Integration experience gives added advantage 17)Able to work on Dynamic data tags 18)good understanding of Style sheets and Layouts 19)Good knowledge of template selectors 20)Able to Write Api calls to integrate smart components with existing Integration systems will be added advantage.

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5.0 - 8.0 years

0 - 2 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Role & responsibilities 5years plus experienced candidates in Smartcomm Preferred candidate profile

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5.0 - 10.0 years

0 - 2 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

A SmartCOMM CCM (Customer Communications Management) analyst profile typically involves developing and executing cross-channel communications using SmartCOMM, a cloud-based CCM platform. These analysts focus on personalization, relevance at scale, and building automated communications. They also work with data, reporting, analytics, and end-to-end campaign operations. Key Responsibilities and Skills: Creating email layouts and templates using Smart Components within SmartCOMM, designing and delivering campaigns, and managing releases into the Edge Platform. Validating and preparing data files, identifying and remediating issues, and performing advanced segmentation, reporting, and analytics. Conducting thorough QA to ensure seamless deployment of communication campaigns. Having a fair understanding of the end-to-end Campaign Operation Process. Specific Skills: Familiarity with W3C standards (XML, XPATH, XSLT, XSLFO), databases (Oracle, DB2, PostgreSQL, MS SQL), object-oriented programming languages (JAVA), and debugging/profiling tools are advantageous. Knowledge of file formats: Understanding of PostScript, PDF, or AFP formats is helpful. In essence, a SmartCOMM CCM analyst is a skilled professional who can leverage the power of SmartCOMM to create and deliver highly personalized, scalable, and compliant customer communications across various channels, ultimately enhancing the customer experience.

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3.0 - 5.0 years

10 - 17 Lacs

Greater Noida

Work from Office

Key Responsibilities : Design and develop communication templates, data models, and logic within SmartComm. Customize document templates using SmartComm Designer (SmartCOMM Designer). Work closely with business analysts and stakeholders to gather requirements and translate them into effective SmartComm solutions. Integrate SmartComm with other enterprise systems and ensure end-to-end functionality. Perform unit and integration testing of SmartComm modules. Provide production support and troubleshoot issues related to SmartComm solutions. Create technical documentation, deployment guides, and user manuals. Stay updated with the latest SmartComm features and best practices. Required Skills : 3+ years of experience with Smart Communications (SmartComm) platform. Proficiency in SmartCOMM Designer, data mapping, business logic implementation. Strong understanding of XML, XSLT, JSON, and data modeling. Experience with REST/SOAP APIs and system integrations. Familiarity with agile methodologies and DevOps practices. Good problem-solving, debugging, and communication skills.

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3.0 - 5.0 years

5 - 10 Lacs

Mohali

Work from Office

Key Responsibilities: Design and develop communication templates, data models, and logic within SmartComm. Customize document templates using SmartComm Designer (SmartCOMM Designer). Work closely with business analysts and stakeholders to gather requirements and translate them into effective SmartComm solutions. Integrate SmartComm with other enterprise systems and ensure end-to-end functionality. Perform unit and integration testing of SmartComm modules. Provide production support and troubleshoot issues related to SmartComm solutions. Create technical documentation, deployment guides, and user manuals. Stay updated with the latest SmartComm features and best practices. Required Skills: 3+ years of experience with Smart Communications (SmartComm) platform. Proficiency in SmartCOMM Designer, data mapping, business logic implementation. Strong understanding of XML, XSLT, JSON, and data modeling. Experience with REST/SOAP APIs and system integrations. Familiarity with agile methodologies and DevOps practices. Good problem-solving, debugging, and communication skills.

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3 - 8 years

6 - 16 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

JOB DESCRIPTION : Job Summary We are seeking a skilled Developer with 3 to 8 years of experience in SmartComm DTA SmartCOMM Data Modeler SmartCOMM ATD and SmartComm. The ideal candidate will have a strong background in Cards & Payments domain. This role is hybrid with day shifts and no travel required. The candidate will contribute to our projects ensuring high-quality deliverables and impactful solutions. Responsibilities Develop and maintain SmartComm solutions to meet project requirements and client needs. Oversee the implementation of SmartCOMM Data Modeler to ensure data integrity and accuracy. Provide expertise in SmartCOMM ATD to optimize document automation processes. Collaborate with cross-functional teams to deliver high-quality solutions in the Cards & Payments domain. Ensure compliance with industry standards and best practices in all deliverables. Troubleshoot and resolve issues related to SmartComm applications and integrations. Conduct code reviews to maintain code quality and consistency. Participate in requirement gathering and analysis to understand client needs and project scope. Create and maintain technical documentation for all developed solutions. Provide training and support to end-users on SmartComm applications. Stay updated with the latest trends and advancements in SmartComm and Cards & Payments domain. Contribute to continuous improvement initiatives to enhance project delivery and client satisfaction. Ensure timely delivery of project milestones and adherence to project timelines. Qualifications Possess a strong understanding of SmartComm DTA SmartCOMM Data Modeler SmartCOMM ATD and SmartComm. Have hands-on experience in the Cards & Payments domain. Demonstrate excellent problem-solving and troubleshooting skills. Exhibit strong communication and collaboration abilities. Show proficiency in technical documentation and user training. Have a keen eye for detail and a commitment to quality. Display the ability to work effectively in a hybrid work model. Possess a proactive approach to learning and staying updated with industry trends. Show experience in working with cross-functional teams. Demonstrate the ability to manage multiple tasks and priorities effectively. Exhibit strong organizational and time management skills. Have a commitment to delivering high-quality solutions. Show a customer-centric approach to project delivery.

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