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SANMINA-SCI TECHNOLOGY INDIA PRIVATE LIMITED logo
Senior IT Support Facilitator SANMINA-SCI TECHNOLOGY INDIA PRIVATE LIMITED

0.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Requisition ID: 102851-0 Help Desk Coordinator 2 Duties Of Position : (include specific duties and responsibilites) Duties of Position: Provide basic and Level I support to all IT Groups and external customers/suppliers as required - Shift based (24/7) 3 shifts. To provide both voice and nonvoice based support. Route and reassign the tickets to the right group for level II activities. Apply sufficient analysis after gathering required information from the requester for every ticket/issue received before routing it to appropriate teams. Ability to judge and prioritize the issues and contact Decision support whenever needed. Follow up of high priority issues and ensuring whether the assignee h...

Posted 4 weeks ago

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