Technical Support Associate US Webnet IT Solutions

2.0 - 6.0 years

0 Lacs

punjab

On-site

As a Customer Support Executive for our US technical support and sales process, your responsibilities will include providing exceptional customer service to clients. You will be required to possess excellent English communication skills and basic computer proficiency. A key aspect of this role is the willingness to work night shifts and engage in up-selling service plans or software to US clients through chat or phone calls. Your expertise will be essential in troubleshooting, analyzing, and resolving technical issues related to a variety of systems including MS Office Suite, Windows operating systems, laptops, desktops, emails, routers, printers, and security cameras. The ideal candidate wi...

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Technical Support Consultant Mind map IT Solutions

1.0 - 5.0 years

0 Lacs

punjab

On-site

Join our expanding tech support team as a Technical Support Consultant specializing in smart devices. You will assist US clients with smart home technology, including voice assistants, security devices, and connected appliances. Your key responsibilities will include troubleshooting issues related to device setup, pairing, and functionality. You will assist users in syncing devices with mobile applications and networks, provide support and guidance for firmware updates, and offer product usage tips along with sharing best practices. To excel in this role, you should have proficiency in English (verbal and written), a working knowledge of smart speakers, cameras, or home automation tools, and...

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US Tech Support Representative Mind map IT Solutions

2.0 - 6.0 years

0 Lacs

punjab

On-site

Job Description: Candidates applying for the position should have excellent English communication skills. Basic computer knowledge and operational skills are a prerequisite for this role. The job entails working night shifts, and candidates should be comfortable with this schedule. Responsibilities include upselling service plans and software to US clients through chat or calls. Additionally, candidates will be required to troubleshoot, analyze, and resolve technical issues related to MS Office Suite, Windows OS, laptops, desktops, emails, routers, printers, and security cameras. Position Available: We are currently looking to hire experienced candidates for the US technical support and sale...

Posted 1 month ago

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