Company Description SM Laser Technology is a leading manufacturer specializing in fiber, UV, and CO2 laser marking machines, as well as fly laser marking, laser welding, cutting, and cleaning solutions. We provide state-of-the-art laser technology designed to meet diverse industrial needs. Our commitment lies in delivering innovative and reliable laser solutions to enhance operational efficiency and product quality across various sectors. Role Description This is a full-time on-site role for a Senior Sales Engineer located in Chennai. The Senior Sales Engineer will be responsible for providing advanced technical support, engaging in sales engineering tasks, and maintaining strong communication with clients. Key responsibilities include conducting product demonstrations, understanding customer requirements, and offering solutions to enhance customer satisfaction. The role also involves coordinating with the sales team to drive business growth and achieving sales targets. Qualifications Expertise in Sales Engineering and Technical Support skills Strong Communication and Customer Service skills Proven Sales skills with the ability to meet and exceed sales targets Problem-solving aptitude and excellent analytical skills Prior experience in the laser technology or related industry is preferred Bachelor's degree in Engineering, Technical field, Business, or related field Ability to work effectively both independently and as part of a team Show more Show less

We are seeking a skilled and motivated Service Engineer to install, maintain, and troubleshoot laser marking machines at customer sites. Candidate should have strong mechanical, electrical, and software troubleshooting skills, with a focus on delivering excellent customer support and maintaining high machine uptime. Key Responsibilities: Installation & Commissioning: Set up and calibrate laser marking machines at customer sites. Conduct machine alignment and ensure optimal laser output. Train customers on machine operation and safety protocols. Maintenance & Repairs: Perform preventive and corrective maintenance. Diagnose hardware/software issues and replace defective components. Ensure machines meet performance standards post-service. Technical Support: Provide remote and on-site technical support. Answer customer queries related to machine functionality and software. Liaise with R&D or factory support for unresolved issues. Documentation & Reporting: Maintain service logs, reports, and customer feedback. Report recurring faults to the engineering team for product improvement. Customer Interaction: Maintain professional and positive relationships with clients. Provide technical advice and recommend machine upgrades or spare parts. Requirements: Education: Diploma or Bachelor's degree in Electrical, Electronics, or Mechatronics Engineering. Experience: 2–5 years of hands-on experience with laser systems, industrial automation, or CNC machinery. Skills: Strong knowledge of laser technology (Fiber, CO₂, UV, etc.). Familiarity with industrial automation software (e.g., PLC, HMI). Basic understanding of CAD/CAM software and marking software like EzCad. Ability to read technical diagrams and schematics. Others Willingness to travel frequently to customer sites. Strong problem-solving and communication skills. Valid driver's license (if field work is required). 2-Wheeler is a must

We are seeking a skilled and motivated Service Engineer to install, maintain, and troubleshoot laser marking machines at customer sites. Candidate should have strong mechanical, electrical, and software troubleshooting skills, with a focus on delivering excellent customer support and maintaining high machine uptime. Key Responsibilities: Installation & Commissioning: Set up and calibrate laser marking machines at customer sites. Conduct machine alignment and ensure optimal laser output. Train customers on machine operation and safety protocols. Maintenance & Repairs: Perform preventive and corrective maintenance. Diagnose hardware/software issues and replace defective components. Ensure machines meet performance standards post-service. Technical Support: Provide remote and on-site technical support. Answer customer queries related to machine functionality and software. Liaise with R&D or factory support for unresolved issues. Documentation & Reporting: Maintain service logs, reports, and customer feedback. Report recurring faults to the engineering team for product improvement. Customer Interaction: Maintain professional and positive relationships with clients. Provide technical advice and recommend machine upgrades or spare parts. Requirements: Education: Diploma or Bachelor's degree in Electrical, Electronics, or Mechatronics Engineering. Experience: 2–5 years of hands-on experience with laser systems, industrial automation, or CNC machinery. Skills: Strong knowledge of laser technology (Fiber, CO₂, UV, etc.). Familiarity with industrial automation software (e.g., PLC, HMI). Basic understanding of CAD/CAM software and marking software like EzCad. Ability to read technical diagrams and schematics. Others Willingness to travel frequently to customer sites. Strong problem-solving and communication skills. Valid driver's license (if field work is required). 2-Wheeler is a must