About Sleek Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. We operate 3 business segments: Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of all new business incorporations Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 450 staff with an intact startup mindset. We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore. About the Role As a Bookkeeper, youll work directly with an Accounting Manager, supporting a portfolio of UK clients and ensuring smooth day-to-day financial operations. Youll play a key role in delivering high-quality accounting services and helping our clients succeed. Mission: Empower clients with accurate, timely financial insights - streamline processes, strengthen relationships, and drive business success with Sleek. Outcomes: Ensure all financial transactions are accurately recorded in Xero and reconciled regularly, maintaining a 100% accuracy rate. Develop trusted relationships with your portfolio of clients, providing clear financial insights and addressing queries within 24 hours Support the accounting team to complete month-end processes within 5 working days, ensuring reports are accurate and compliant Identify opportunities to improve bookkeeping processes, contributing to an increase in efficiency Support tax returns, payroll, and statutory filings are submitted on time, maintaining full compliance with UK accounting standards 2-5 years working with UK based accountants Experience with XERO (Preferably a Certified User) is a must. Computer savvy with proficiency in Excel and Word. Self-motivated, positive attitude, proactive and detail-oriented. Good interpersonal and communication skills. Able to meet tight deadlines. Experience with software like Dext and Hubdoc Zendesk is desirable. About the interview process The successful candidate will participate in the below interview stages. It might seem like a lot - but fear not - we come prepared! We anticipate the process to last no more than 3 weeks from start to finish depending on your availability Introductory call/ Career Deep Dive A ~30/45 minute video call with a member of our HR team to discuss your application and get a better understanding of your experience and expectations for the role. Project or case study or Competency Based Interview Here we will assess your competencies, skills and experience Behavioural fit assessment & Q&A Session A ~60 minute chat, usually with a member of HR or the leadership team We ll dive into some recent work situations to understand how you think and work Reference interviews Well ask you to provide two references from a current or previous line manager. Some other great things about working at Sleek Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. Flexibility : You ll be able to work from home. If you need to start early or start late to cater to your family or other needs, we don t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year Financial benefits : We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Personal growth : You ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you ll be making decisions, making mistakes and learning. There s also a range of internal and external facing training programmes we run. We re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

As Billing Operations Lead , you will be responsible for managing the end-to-end billing process , ensuring a seamless and efficient experience for clients from onboarding to renewals, ongoing ad hoc billing, and upgrades/upsells . You will play a critical role in optimising our revenue operations, ensuring accuracy in invoicing, and driving customer satisfaction. This role sits at the intersection of finance, customer success, and operations , ensuring that billing processes support both business growth and client needs. What You ll Be Responsible For: Be the internal champion for our clients - own and optimise billing operations, ensuring smooth, transparent, and client-friendly processes. Manage the full billing lifecycle - oversee billing for new clients, renewals, ongoing ad hoc charges, and upgrades/upsells , ensuring accuracy and efficiency. Monitor and improve billing satisfaction - proactively identify and resolve billing issues to maintain high customer trust and satisfaction. Support revenue growth through billing operations - support upselling and cross-selling efforts by ensuring clients have a seamless experience when adding new services. Handle day-to-day billing inquiries and requests - respond to client concerns related to invoices, payments, and subscription changes in a timely and professional manner. Drive process improvements - enhance internal billing operations, reporting, and compliance to support scalable growth. Be part of building a rocket ship - in a traditionally "unsexy" industry, but with massive opportunities for innovation and efficiency! 3+ years of experience in billing operations, customer success, account management, customer support, or a similar role with direct responsibility for managing invoices, renewals, and revenue-related proc

About the Role At Sleek, we recognize the power of AI in transforming content marketing, but we also believe that real humans must always have the final say in every piece of content we create. This is a brand-new role, designed for someone who is obsessed with AI and its impact on marketing, content, and the future of organic growth. If youre excited by emerging technologies, automation, and SEO strategy, this is your chance to shape the future of AI-driven content marketing at Sleek. Mission: As SEO Content & AI Marketing Specialist at Sleek, your mission is to leverage AI, SEO expertise, and digital innovation to drive organic growth while ensuring AI-generated content aligns with SEO best practices and business goals. You ll unlock organic visibility, optimize performance, and harness technology using data-driven insights and automation to propel Sleek s brand forward. Working with a high-performing global team, you ll explore emerging tools and trends, shaping the future of AI-driven content and organic search innovation at Sleek. Outcomes: Increase organic traffic and rankings by optimising AI-generated content and implement SEO strategies to drive measurable traffic growth across Sleek s five websites. Achieve top SERP positions for key industry-related keywords. Leverage AI and automation for scalable content growth and successfully integrate AI-powered content tools and automation to streamline content production and SEO workflows. Optimize and scale SEO content strategy by identifying and executing high-impact SEO opportunities, ensuring content aligns with search intent, market trends, and business goals. Deliver data-driven results and performance improvements by tracking, analysing, and reporting on organic performance, keyword rankings, and engagement metrics. Enhance content operations and workflow efficiency and improve the content publishing and management process in WordPress. Develop SOPs and best practices for AI, SEO, and automation tools to enhance efficiency. 6+ years of experience in digital marketing, with a strong focus on SEO and organic growth. Proven ability to drive organic traffic growth using SEO best practices and AI-driven content tools. Strong analytical mindset with

About Sleek Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. We operate 3 business segments: Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of all new business incorporations Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service Business banking: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 450 staff with an intact startup mindset. We have achieved >70% compound annual growth in Revenue over the last 5 years and as a result have been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore. Some other great things about working at Sleek Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment. Flexibility: You ll be able to work from home 5 days per week. If you need to start early or start late to cater to your family or other needs, we don t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region. Personal growth: You ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you ll be making decisions, making mistakes and learning. There s also a range of internal and external facing training programmes we run. We re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional. Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we ve been committed to building Sleek as a force for good. In just over 5 years, we ve joined a community of industry leaders like Patagonia, Ben & Jerrys, and P&G who are building an inclusive, equitable, and a regenerative economy. We have planted over 29,271 trees to reforest our ecosystem and saved 7 tons of paper from landfills by processing over 1.4M pages through SleekSign. We aim to be Carbon Neutral by 2030. About the role We are looking for an L3 Support Engineer that is excited about the below Mission and Outcomes over the next 6-12 months. Mission: The primary mission of a Technical Support Engineer / L3 Support Engineer is to serve as the highest level of technical escalation within the support team. This role focuses on resolving complex technical issues that cannot be addressed by frontline support, ensuring minimal downtime, and maintaining the highest level of customer satisfaction. The engineer collaborates with development teams, product management, and other stakeholders to diagnose, troubleshoot, and resolve issues, as well as to contribute to continuous improvement initiatives that enhance the overall quality of products and services. Outcomes: Collaborate with friendly Product, Tech and Data teams to reproduce and resolve an array of enquiries Support our internal business stakeholders on questions about Sleek platform functionality Provide technical support through our channels via Zendesk, JIRA, and phone Identification of fixes and development of code Configure servers and networks in the Cloud Update database records to keep client records up-to-date Update knowledge base to improve self-servicing To do this, you will have a minimum of 5 years experience as Technical Support Engineer and you will most likely be located in Singapore, Philippines, India or Malaysia. Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles: Ownership : This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us. Humility: There is so much we don t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence. Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers. Data driven: We are a data rich business with ~15,000 small customers. Each decision we make can impact many more people than we realise - so it s critical that we use sound data to support our strategies and review the success of our initiatives. Can have tough conversations in a positive way: It s not a matter of if, but when difficult interpersonal situations arise. Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work. People that proactively have tough conversations with kindness build empathy, trust and great working relationships. Analytical Mindset: You have a keen eye for detail and a methodical approach to dissecting problems. You excel at analysing complex systems and processes to identify weaknesses and inefficiencies, and your ability to evaluate multiple scenarios enables you to devise the best testing strategies. You apply data-driven decisions to enhance testing coverage and performance metrics, ensuring the highest standards of software quality. Collaboration-Driven: You thrive in a cross-functional team environment, working closely with developers, product managers, and operations teams to ensure alignment on requirements and testing goals. You communicate effectively, advocate for quality throughout the development process, and proactively address potential issues before they arise, fostering a culture of shared responsibility for delivering exceptional software. Performance Standard Possess a strong academic foundation, ideally from reputable universities. Demonstrated track record working in well-established or recognized organizations. Over 5 years