848 Slas Jobs - Page 6

Role Purpose The Assistant Manager Business Planning will support the organization’s transformation into a globally competitive IT services center by driving data-driven analysis, business performance tracking, and strategy execution. This role bridges business planning and elements of business strategy, ensuring operational efficiency, governance compliance, and alignment with Hyundai Motor Group’s (HMG) global standards. Key Responsibilities 1. Business Planning & Analysis Conduct business performance analysis (financials, utilization, delivery KPIs). Develop forecasts and budgets to support profit-center transformation. Prepare regular business dashboards & MIS reports for leadership revi...

Project Title: Smart Leave Approval System (SLAS) C#,.NET Core, ASP.NET MVC,MSSQL, Entity Framework, LINQ,HTML5, CSS3, JavaScript, AJAX, jQuery,RESTful APIs, JSON, Github,Visual Studio, Postman, Azure DevOps,IIS, Azure,Debugging & Troubleshooting

Project Title: Smart Leave Approval System (SLAS) C#,.NET Core, ASP.NET MVC,MSSQL, Entity Framework, LINQ,HTML5, CSS3, JavaScript, AJAX, jQuery,RESTful APIs, JSON, Github,Visual Studio, Postman, Azure DevOps,IIS, Azure,Debugging & Troubleshooting

As a seasoned professional with over 12 years of experience, you will be based in the Cochin Infopark office, working from Monday to Friday with alternate Saturdays. Your primary responsibility will be to design processes, oversee customer service, and implement solutions to ensure efficient operations within the organization. It will be crucial for you to develop new strategies, implement improvements, and ensure that processes meet customer expectations within specified cost and timelines. - Implement SOPs, SLAs, and other necessary standards to meet customer expectations. - Develop policies aligned with organizational strategies. - Work with management to strategize new initiatives or pro...

As the Director of Solution Services, you will have the responsibility of overseeing and leading the delivery of services from the portfolio of repeatable solutions. Your main focus will be on ensuring excellence in quality and customer satisfaction. You will need to manage the entire support lifecycle, implement KPIs for performance monitoring, and drive continuous improvement to align service delivery with business goals. Key Responsibilities: - Lead the delivery of services from the repeatable solutions portfolio, providing strategic direction and ensuring high customer satisfaction. - Oversee the entire support lifecycle, from issue identification and troubleshooting to resolution and po...

As an In-House Counsel at Assiduus located in Bangalore, you will play a crucial role in supporting company growth by managing the legal framework of business operations. Your responsibilities will include contract management, ensuring compliance, and mitigating risks. The ideal candidate for this role is proactive, highly skilled, and detail-oriented, with experience in complex distribution and supply chain networks, as well as familiarity with ecommerce marketplace business models and associated legal frameworks. Candidates with exposure to large enterprise companies or marketplaces are preferred. **Key Responsibilities:** - Manage and organize legal filing systems, archiving, and records ...

You will be responsible for Supply Chain Analytics, with 3 to 4 years of relevant experience. Your tasks will include the creation of Purchase Orders (POs) and Transfer Orders (TOs), working on PO cancellation, handling exceptions, and conducting analytics related to Last Time Buy. This will involve validating the Part Replacement Rate (PRR), Future Deploybase, and On Hand stock. You will utilize analytics skills to provide support through Microsoft data management & analysis tools, ensuring SLAs and KPIs are met, and offering timely communication to stakeholders. Additionally, you will identify process challenges and propose improvement suggestions. - Create Purchase Orders (POs) and Transf...

As a Studio Lead at Hogarth, you will be responsible for leading a talented team in the Print Department. Your role will involve production planning, execution, and control of the print production team to ensure consistent delivery of high-quality activities. Some of your key responsibilities will include: - Shift production planning in close collaboration with the Team Leader/Project Manager - Leading all implementations within the team and ensuring jobs are completed within agreed timeframes and SLAs - Periodical reports to analyze the team's performance and planning capacity to handle spikes in demand - Involvement in recruitment and selection of team staff, appreciation, and enforcement ...

Role Overview: You will be responsible for driving the availability, effectiveness, and adoption of SAP S4 Hana SD applications. Your primary focus will be to ensure timely and effective user support aligned with SLAs and KPIs. Additionally, you will support projects and solution implementations in collaboration with the S4 Hana SD COE Lead, acting as the first point of contact between IT and business stakeholders for SD-related requirements. You will also partner with business teams and the COE Lead to identify, implement, and maintain process enablers through IT solutions, aligning IT functionalities with business needs to improve efficiency and user experience. Moreover, you will monitor ...

Role Overview: As the Director SEO at Lowes India, you will lead the Enterprise SEO Business team to drive natural search traffic to the website and develop and execute a best-in-class SEO strategy. Your responsibilities will include building long-term plans, defining SEO goals, and milestones, partnering across functional areas to enhance SEO performance, and scaling it to a leadership position in the industry. You will collaborate with multiple teams in India and the U.S., such as Marketing, Content, Product, and Technology, to achieve these objectives. Additionally, you will initiate and monitor contracts with third-party agencies, stay updated on market developments and technology trends...

As a Team Lead - Customer Support at Cyboard School, you will play a crucial role in overseeing a team of support executives and ensuring efficient daily operations. Your primary responsibility will be to lead, manage, and motivate a team of customer support agents, utilizing CRM and dialer systems to monitor their activity and productivity. In addition, you will handle escalations, track daily performance using Excel-based reports and trackers, provide regular feedback to team members, and ensure adherence to SLAs, quality standards, and KPIs. Key Responsibilities: - Lead, manage, and motivate a team of customer support agents. - Utilize CRM and dialer systems to monitor team activity and p...

As a Major Incident Manager at our dynamic, large-scale high-tech enterprise, you will play a crucial role in overseeing and managing the end-to-end incident management process. Your responsibilities will include: - Managing the incident management lifecycle, ensuring adherence to SLAs and minimizing business impact. - Handling major incidents with urgency, coordinating cross-functional teams for swift resolution. - Acting as the central point of communication for stakeholders, providing regular updates on incident status and resolution timelines. - Documenting incidents accurately, including root cause analysis and post-incident reports. You will also be responsible for providing 24/7 suppo...

As the Director of CX Quality and Training at our company, you will be responsible for leading the strategy, design, and implementation of all CX Quality and Training policies, programs, and insights. Your role will involve establishing standards, policies, and procedures to evaluate customer experience effectively, providing insights to drive business operations, and collaborating with business line leaders to drive improvement. Additionally, you will oversee the comprehensive Training program, including training modules, communications, evaluations, and policy manuals. Your contribution as a member of the leadership team will be crucial in enhancing employee engagement, client satisfaction...

As a Major Incident Manager in our dynamic, large-scale high-tech enterprise, you will oversee and manage the end-to-end incident management process. Your role includes: - Managing the incident management lifecycle, ensuring SLAs adherence, and minimizing business impact. - Handling major incidents urgently, coordinating cross-functional teams for swift resolution. - Serving as the central point of communication for stakeholders, providing regular updates on incident status and resolution timelines. - Accurately documenting incidents, including root cause analysis and post-incident reports. You will provide 24/7 support for incident response, proactively monitor services, and develop escalat...

As an Enterprise Resource Planning Senior Specialist at NTT DATA in Hyderabad, Telangana, India, your role will involve the following: You will be responsible for implementation and support of SAP Security GRC module, working on SLA's, handling multiple clients, and synchronizing with different clients and processes simultaneously. Additionally, you will be expected to have experience in newer SAP applications such as ECC, HANA, S4, Fiori, Lumira, IDM, GRC Process Control, GRC Risk Management, Audit Management, Fraud Management, etc. Key Responsibilities: - Demonstrating a good communication skill and ability to work in different shifts - Understanding concepts of Segregation of Duties (SoD)...

As a SAP WM Functional Consultant with 5+ years of experience, your role will involve the following key responsibilities: - Having four plus years of experience in supply chain planning, supply chain execution, or solution implementation - Possessing good cross-functional knowledge in MM/PP, QM modules - Working with inbound/outbound/Physical inventory and internal warehouse processes - Traveling as required depending on the project phase - Managing WM queue and handling resolutions - Executing WM processes such as Inbound, Outbound, Internal warehouse processes - Configuring shipping points, routes, shipments, and delivery processing - Implementing standard SAP WM configurations including W...

As an Application Maintenance Intern at our leading e-learning company, you will be responsible for supporting the ongoing functionality of our applications. Your role will involve bridging communication between clients and the Paexskin team, addressing client concerns, creating support tickets, and ensuring timely resolutions. Here's what you can expect in this role: Key Responsibilities: - Respond to client emails and address their concerns promptly - Investigate issues and coordinate resolutions with the development team and other cross-functional teams - Maintain documentation throughout the process - Provide timely reports to management - Classify change requests according to business g...

: Handling customer queries / complaints primarily on emails, letters and calls for Retail Liabilities Adhere to agent-level Service Level Agreement (SLAs) specific by the process Ensure adherence to time schedules (Turn Around Time) Complete the logs specified by the process (End-of-day target) Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance Provide inputs to improve work procedures that can enhance overall team performance Job Requirement : Graduate / Post Graduate Minimum...

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TA...

1. Review associate output – JVs, Provisions, reports, docs etc. 2. Make amendments to closing calendar (as per Business Partner) 3. Review any errors and forward to right team to resolve 4. Post entries related to provisions, debit notes, 5. Manage workload and SLAs 6. Acts as a first point of escalation 7. Report / Analyze key metrics 8. Align individual and team performance with SSC’s performance objectives 9. Intercompany/Bank Reconciliations 10. Handling statutory auditors, and internal stakeholders

Role Overview: As the Manager, Technical Support at the company, your primary responsibility is to lead a team of technical support professionals to provide high-quality technical assistance to customers. You will oversee the daily operations of the technical support department, implement efficient support processes, and collaborate with cross-functional teams to enhance customer satisfaction. Reporting to the Director of Global Support, you will also play a crucial role in developing and implementing strategies to improve support services and enhance the overall customer experience. Key Responsibilities: - Oversee, mentor, hire, and provide guidance to a team of technical support profession...

In your role as a SAP FICO Expert Consultant at NTT DATA, you will be responsible for providing business analysis and production support in functions and processes for SAP FI/CO, AP, AR, and Tax. Your extensive experience of 8+ years in the implementation and support of the SAP FICO module, including S4 HANA experience, will be highly beneficial. Excellent communication skills are essential as you will be working in shifts and collaborating with multiple clients and processes simultaneously. Key Responsibilities: - Assist with testing and documentation of results for fixes or changes - Provide consulting advice to customers on Controlling and Financial processes in SAP - Participate in impor...

Role Overview: You will be the full-time SharePoint Developer in the Digital Transformation team at Alstom. You will utilize your extensive SharePoint and Power Platform expertise in a cutting-edge environment, collaborating with innovative and supportive team members. Your main responsibility will involve contributing to the development of SharePoint apps, PowerApps, and Power Automate customizations, participating in migration activities, and supporting various functionalities across the business. Key Responsibilities: - Develop and support SharePoint and Power Platform solutions - Effectively communicate and collaborate with internal and external partners - Lead team efforts in complex pr...

Team Manager Comm. Bank HO & Support-Customer Service Experience in managing Call Centre SLAs Must have handle team minimum team size of 20 team member Should have good Excel knowledge along with Power-point presentation Good command over language Managing Customers queries via Voice, Email, Walk-ins & Escalation Ensuring the SLAs target to be achieved Managing the cross sell team generating Leads and following up for the closure of the leads generated Managing all the channel through which leads are accumulated Managing MIS of Inbound call center & cross sell team Co-ordinating with different stakeholders

Strong subject mater expertise of Immigration for work authorisations and running day to day operations. Ensure immigration operations are BAU and SLAs are met as per organizational standards. Maintain strong cordial working relationships with internal stakeholders and vendors. Assisting international transferees with complex paperwork queries in order to obtain work authorization. Handling stakeholders complex queries over the phone and in meetings & emails. Advanced working knowledge on the end user ServiceNow & HR Successfactors platform. Applicable vendors tools etc. Oversee daily follow up with the transferees and ensure overall immigration workflow closures. Achieve advanced level of u...