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2.0 - 7.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Associate - Travel Expense Job ID 309177 Date posted 05/29/2025 Location : Bengaluru, India Category FINANCE Job Status Salaried Full Time Job Purpose and Impact The Travel and Expense Associate will ensure employees follow company policies and local regulations regarding travel expense and expense reporting. In this role, you will be handling queries from employees in RemedyForce and service now queues, processing employee Travel and Expense (TE) reimbursements, follow up with employees in instances of noncompliance of the expense claim process to ensure an appropriate resolution is obtained. Key Accountabilities Act as the main point of contact for employees regarding travel and expenses inquiries Well versed in tools such as RemedyForce and Service now to manage employee queries Has prior experience working on TE tools such as Expense Express, Chrome river and mainly Concur Review TE reports as per the Global TE policy and ensure that expenses comply with both internal and any external Regulatory/Tax requirements. Stay updated on global policies, regulations, and best practices related to expense reporting and Concur Provide ongoing support and troubleshooting for Concur-related issues Participate in Go live and post go-live activities for Concur and resolve issues within defined SLAs Manage all processes adhering to agreed SLA s , TE controls and report fraud cases Identify areas for process improvement and propose strategies to optimize expense reporting processes. Other duties as assigned Qualifications Minimum Qualifications Bachelors degree in Accounting/Finance or a related field with TE experience. 2+ years of experience working in TE Processes Experience working on implementation of Service Now tool is a must. Preferred Qualifications Good communication skills. In-depth knowledge of SAP Concur Expense end to end processes Logical thinking and problem-solving skills. Experience in creating dashboard, hands on experience working in Power BI will be added advantage
Posted 2 weeks ago
10.0 - 15.0 years
25 - 30 Lacs
Mumbai
Work from Office
Nium, Global Leader in Payments Nium, the global leader in real-time, cross-border payments, was founded on the mission to deliver the global payments infrastructure of tomorrow, today. With the onset of the global economy, its payments infrastructure is shaping how banks, fintechs, and businesses everywhere collect, convert, and disburse funds instantly across borders. Its payout network supports 100 currencies and spans 220+ markets, 100 of which in real-time. Funds can be disbursed to accounts, wallets, and cards and collected locally in 35 markets. Niums growing card issuance business is already available in 34 countries. Nium holds regulatory licenses and authorizations in more than 40 countries, enabling seamless onboarding, rapid integration, and compliance - independent of geography. The company is co-headquartered in San Francisco and Singapore. As the Head of Compliance Operations you will be working as part of Nium s global, dynamic Operations team. The Compliance Operations team is responsible for leading 1st Line of Defence activities for all relevant products and jurisdictions, ensuring that the business remains within defined performance SLAs whilst simultaneously ensuring risk appetites and regulatory requirements are adhered to. The Compliance Operations team are responsible for the facilitation of client onboarding, the working of AML, fraud, and screening (sanctions, PEPs, enforcement and negative news) alerts, and ensuring Quality Checking (QC) is conducted. Key Responsibilities Ensuring all compliance related activities are completed to both internal and external standards, and within agreed SLAs Ensure that staffing levels are adequate for demand, and projection tools are utilised to predict and determine future volume. Remain in a state of control. Where necessary, lead the engagement, selection, and management of 3rd party providers to ensure compliance operation volume is effectively managed on an ongoing basis Ensure that all points of escalation to the 2nd line and Senior Management are clearly defined, kept up to date, and continually adhered to Lead new Product and Jurisdiction reviews on behalf of Compliance Operations Identify control gaps and lead the implementation of control enhancements that could impact the compliance of Nium Build up and maintain compliance Quality Checking (QC) and testing activities as per regulatory and governance requirements and issue internal reports to Senior Management on quality and performance Develop and improve the company s Operational policies and procedures on an ongoing basis Be a key stakeholder in the facilitation of Compliance external audits, exams, and support on bank partner requests Ensure operational reporting to partner banks is conducted and distributed within agreed SLAs Continually assist to improve and streamline end to end compliance operational processes through automation and technology Manage and contribute to global Compliance Committees. Participate in Compliance or business-driven projects, including regulatory developments and strategic initiatives Requirements At least 10 years experience within regulated companies, in senior compliance role(s) with robust knowledge on Compliance topics (KYB / KYC, AML/CFT, Sanctions etc.) Good understanding of the global Payments/Fintech industry ACAMS / CRCM / ICA certified (preferable) Experience with correspondent banking, banking as a service, and Financial Institution clients Strong analytical skills with experience in problem solving and being able to implement and deliver solutions Demonstrate clear sense of accountability in performing the role and a positive demeanour Ability to identify risks, control gaps, inefficiencies, see the bigger picture, challenge the current status quo and define scalable and sustainable processes and methodology Ability to lead end to end process and control improvements cross functionally and across various regions Proven ability to manage large, complex, and geographically dispersed operational teams Able to prioritise quickly and meet deadlines even under pressure Strong stakeholder management and communication skills Willingness to learn continuously and keep up to date with the Payments industry and its regulatory landscape (Globally). What we offer at Nium We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work. We Care: The wellness of Nium ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible hybrid working environment (3 days per week in the office). We Upskill Ourselves : We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend. We Constantly Innovate : Since our inception, Nium has received constant recognition and awards for how we approach both our business and talent opportunities. Check out CNBC World s Top Fintech Companies 2024. We Celebrate Together : We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more! We Thrive With Diversity : Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone. For more detailed region-specific benefits: https: / / www.nium.com / careers#careers-perks For more information visit www.nium.com Depending on your location, certain laws may regulate the way Nium manages the data of candidates. By submitting your job application, you are agreeing and acknowledging that you have read and understand our Candidate Privacy Notice located at www.nium.com / privacy / candidate-privacy-notice .
Posted 2 weeks ago
10.0 - 15.0 years
25 - 30 Lacs
Mumbai
Work from Office
Nium, Global Leader in Payments Nium, the global leader in real-time, cross-border payments, was founded on the mission to deliver the global payments infrastructure of tomorrow, today. With the onset of the global economy, its payments infrastructure is shaping how banks, fintechs, and businesses everywhere collect, convert, and disburse funds instantly across borders. Its payout network supports 100 currencies and spans 220+ markets, 100 of which in real-time. Funds can be disbursed to accounts, wallets, and cards and collected locally in 35 markets. Niums growing card issuance business is already available in 34 countries. Nium holds regulatory licenses and authorizations in more than 40 countries, enabling seamless onboarding, rapid integration, and compliance - independent of geography. The company is co-headquartered in San Francisco and Singapore. As the Head of Compliance Operations you will be working as part of Nium s global, dynamic Operations team. The Compliance Operations team is responsible for leading 1st Line of Defence activities for all relevant products and jurisdictions, ensuring that the business remains within defined performance SLAs whilst simultaneously ensuring risk appetites and regulatory requirements are adhered to. The Compliance Operations team are responsible for the facilitation of client onboarding, the working of AML, fraud, and screening (sanctions, PEPs, enforcement and negative news) alerts, and ensuring Quality Checking (QC) is conducted. Key Responsibilities Ensuring all compliance related activities are completed to both internal and external standards, and within agreed SLAs Ensure that staffing levels are adequate for demand, and projection tools are utilised to predict and determine future volume. Remain in a state of control. Where necessary, lead the engagement, selection, and management of 3rd party providers to ensure compliance operation volume is effectively managed on an ongoing basis Ensure that all points of escalation to the 2nd line and Senior Management are clearly defined, kept up to date, and continually adhered to Lead new Product and Jurisdiction reviews on behalf of Compliance Operations Identify control gaps and lead the implementation of control enhancements that could impact the compliance of Nium Build up and maintain compliance Quality Checking (QC) and testing activities as per regulatory and governance requirements and issue internal reports to Senior Management on quality and performance Develop and improve the company s Operational policies and procedures on an ongoing basis Be a key stakeholder in the facilitation of Compliance external audits, exams, and support on bank partner requests Ensure operational reporting to partner banks is conducted and distributed within agreed SLAs Continually assist to improve and streamline end to end compliance operational processes through automation and technology Manage and contribute to global Compliance Committees. Participate in Compliance or business-driven projects, including regulatory developments and strategic initiatives Requirements At least 10 years experience within regulated companies, in senior compliance role(s) with robust knowledge on Compliance topics (KYB / KYC, AML/CFT, Sanctions etc.) Good understanding of the global Payments/Fintech industry ACAMS / CRCM / ICA certified (preferable) Experience with correspondent banking, banking as a service, and Financial Institution clients Strong analytical skills with experience in problem solving and being able to implement and deliver solutions Demonstrate clear sense of accountability in performing the role and a positive demeanour Ability to identify risks, control gaps, inefficiencies, see the bigger picture, challenge the current status quo and define scalable and sustainable processes and methodology Ability to lead end to end process and control improvements cross functionally and across various regions Proven ability to manage large, complex, and geographically dispersed operational teams Able to prioritise quickly and meet deadlines even under pressure Strong stakeholder management and communication skills Willingness to learn continuously and keep up to date with the Payments industry and its regulatory landscape (Globally). What we offer at Nium We Value Performance: Through competitive salaries, performance bonuses, sales commissions, equity for specific roles and recognition programs, we ensure that all our employees are well rewarded and incentivized for their hard work. We Care: The wellness of Nium ers is our #1 priority. We offer medical coverage along with 24/7 employee assistance program, generous vacation programs including our year-end shut down. We also provide a flexible hybrid working environment (3 days per week in the office). We Upskill Ourselves : We are curious, and always want to learn more with a focus on upskilling ourselves. We provide role-specific training, internal workshops, and a learning stipend. We Constantly Innovate : Since our inception, Nium has received constant recognition and awards for how we approach both our business and talent opportunities. Check out CNBC World s Top Fintech Companies 2024. We Celebrate Together : We recognize that work is also about creating great relationships with each other. We celebrate together with company-wide social events, team bonding activities, happy hours, team offsites, and much more! We Thrive With Diversity : Nium is truly a global company, with more than 33 nationalities, based in 18+ countries and more than 10 office locations. As an equal opportunity employer, we are committed to providing a safe and welcoming environment for everyone. For more detailed region-specific benefits: https: / / www.nium.com / careers#careers-perks For more information visit www.nium.com Depending on your location, certain laws may regulate the way Nium manages the data of candidates. By submitting your job application, you are agreeing and acknowledging that you have read and understand our Candidate Privacy Notice located at www.nium.com / privacy / candidate-privacy-notice .
Posted 2 weeks ago
10.0 - 15.0 years
30 - 35 Lacs
Hyderabad
Work from Office
Candidate should have 10+ years exp and 3+ MDM with project managementStrong technical and design capabilities in MDM and GxP.Ensure that services are delivered to agreed-upon standards, including quality, timeliness, and cost.Build and maintain strong relationships with clients, understanding their needs and expectations.Monitor and manage SLAs, ensuring that service levels are met and issues are addressed promptly.Lead and manage a team of service delivery professionals, providing guidance, coaching, and development opportunities.Track and report on service delivery performance, identifying areas for improvement and implementing corrective actions.Identify, assess, and mitigate risks and issues that could impact service delivery.Drive continuous improvement initiatives to enhance service delivery processes, efficiency, and effectiveness.Communicate with stakeholders, including clients, team members, and other relevant parties.Ensure that services meet quality standards and are delivered in accordance with industry best practices.Capture and share knowledge and best practices within the service delivery team. Must have skillsGood understanding on MDM and Governance structure Strong Leadership and Management, Ability to lead and manage a team.Excellent Communication, Effective communication with clients, team members, and stakeholders.Problem-Solving and Analytical Skills, Ability to analyze issues and develop solutions.Client-Focused, Strong understanding of client needs and expectations.Adaptability and Flexibility, Ability to adapt to changing circumstances and priorities.
Posted 2 weeks ago
1.0 - 4.0 years
0 - 3 Lacs
Bhayandar
Work from Office
We are seeking a proactive &results-driven Bulk Recruiter with a strong background in sourcing & vendor management.Manage end-to-end bulk hiring processes for various client requirements Proven expertise in vendor coordination,Strong sourcing skills Required Candidate profile Exp: 6 months to 2 years Working Days:6 days a week Shift Timing: 1PM to 10 PM Industry Type Recruitment/Staffing/BPO/RPO Excellent communication skills. Any queries /kanchan@peshr.com/9867762401
Posted 2 weeks ago
0.0 - 5.0 years
3 - 7 Lacs
Bengaluru
Work from Office
SUMMARY Opening for service desk role for Bangalore location. Job Title: Service Desk Associate Location: Bangalore (Work from Office) Fresher Salary: 3.5 LPA CTC Exp Sal up-to 7 LPA CTC Experience: Freshers & Experienced Candidates Joining: Immediate Joiners Only Job Overview: Wipro is hiring Service Desk Associates for its offices in Bangalore. We are looking for candidates with excellent communication skills and technical knowledge to provide high-quality IT support. If you are ready to relocate, a relocation bonus will be provided. Requirements Key Responsibilities: Provide first-level IT support to end-users via phone, email, and chat. Diagnose and troubleshoot hardware, software, and network issues. Log incidents, track resolutions, and escalate complex issues as needed. Ensure timely resolution of IT service requests to meet SLAs. Maintain accurate records of technical issues and resolutions. Collaborate with internal teams to enhance user experience. Required Skills & Qualifications: Education: Graduation is mandatory; technical graduation is preferred. Communication: Excellent English communication skills are mandatory. Technical Knowledge: Basic understanding of IT concepts, networking, and troubleshooting. Availability: Only immediate joiners will be considered. Benefits Benefits: Competitive salary of 3.5 LPA to upto 7 lpa Relocation bonus for candidates moving to Bangalore or Hyderabad Opportunity to work with one of the leading IT companies. Career growth and learning opportunities in IT support.
Posted 2 weeks ago
2.0 - 8.0 years
7 - 8 Lacs
Pune
Work from Office
Who we are This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company. We are committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place. Please visit and follow Johnson Controls LinkedIn for recent exciting activities. Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg JCI Asia-Pacific Linkedin https//www. linkedin. com / showcase / johnson-controls-asia-pacific / Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive Position HR Operations Specialist Focuses on Learning Management System administration activities. - Provides support to employees by addressing their queries through designated platforms. Responds to employee inquiries promptly and accurately within established SLAs (Service Level Agreements). Provides guidance to employees on utilizing Ask L&D functionality effectively. Develops a foundational understanding of learning and development systems, services, and offerings. Organizational skills and ability to maintain structure in daily tasks Openness to work in an international environment.
Posted 2 weeks ago
0.0 - 4.0 years
2 - 6 Lacs
Chennai
Work from Office
QSAs primary responsibility is to execute test case instructions and report discrepancies. He/she is also responsible for successful and on time delivery of results. Role & Responsibility - Execute test cases prepared for testing software builds - Perform test case execution and report bugs accurately - Understand testing procedures and guidelines for new builds/releases - Perform regression and repetitive testing exercises to qualify builds without compromising on quality - Use software tools for data capture on a daily basis - Be comfortable with capturing results, communicating and escalating failures and providing individual status reports - Raise all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLAs - Bachelors degree - Knowledge of QA methodology and tools - Experience with testing consumer devices
Posted 2 weeks ago
4.0 - 7.0 years
2 - 6 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Why join Safeguard Global? We want to help you Work in Any Way - that makes time for family, commitments, and life outside, so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work. Our roles aren t just remote and hybrid first they break free from the traditional ways of doing things, paving a way for A Job That Works for You. The role in a nutshell: The Senior HR Shared Services Associate is responsible for resolving and supporting client HR queries and delivering a range of HR services. In this role, you will ensure compliance with regional and local regulations while providing a positive experience for our clients and employees. This is an excellent opportunity for someone who is passionate about Human Resources, enjoys working in a collaborative environment, and is eager to learn and grow within a global company. You will work on global projects and closely collaborate with other teams throughout the organization to drive efficiency and deliver a consultative service to our clients. How you will make a difference: Handle HR processes from hire to retire, including employment contracts, employee onboarding and offboarding, payroll management, benefits administration, and employee records maintenance. Manage administrative tasks such as data entry, employee file management, and processing HR-related documents. Ensure adherence to service level agreements (SLAs) and maintain high customer satisfaction (CSAT) levels. Follow standard operating procedures (SOPs) accurately and consistently. Utilize HR Information Systems (HRIS) such as Workday, SAP, or other HR management tools for efficient HR service delivery. Deliver timely and accurate HR services clients. Promote a collaborative team environment, fostering teamwork and cross-functional cooperation. Monitor key performance indicators (KPIs) and generate business reports to provide actionable insights for stakeholders. Uphold and demonstrate company values in all interactions and responsibilities What will give you an advantage: Minimum 4 years of experience in managing Global HR Shared Services in a multi-national/global organization with client-facing responsibilities. Experience in the Europe and Asia regions a plus Good verbal and written communication skills, including the ability to communicate complex concepts clearly and concisely to diverse audiences Good knowledge of MS Excel, PowerPoint, SharePoint and Smartsheet Ability to deal with ambiguity and work in a dynamic, results-oriented environment Understand and recognize when there is a sense of urgency and be able to prioritize activities accordingly High level of independence and initiative while working effectively as part of a team and a high level of accountability for assigned responsibilities. Ability to meet deadlines (SLAs). Who we are and what we do: Safeguard Global is . Global ! With offices worldwide, we help 1 5 00+ companies hire, manage, and pay employees in 170+ countries. Its all about people! Join us to meet diverse folks , explore new cultures, and connect with amazing folks from around the globe . Our G lobal Benefits Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible. Bonding Leave: Enjoy paid leave to bond with your new family member. 2 Charitable Days: Contribute to causes you believe in. Reward & Recognition Program: Be rewarded for your success and championing our values. Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. Why become a Guardian: International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise . Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve. Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace. Next Steps: To apply, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage s hould your application meet the positions requirements, and or a gentle update if you have been unsuccessful at this time. Welcome to the Future of Work! #LI-NG1 At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Kolkata
Work from Office
SUMMARY Opening for experience AR Caller / Denial Management in Kolkata, Salary upto 3.60 lpa Job Title:** AR Caller / Denial Management Executive Location:** Salt Lake, Kolkata (Work from Office) Working Days:** 5 Days a Week Weekly Off:** 2 Rotational Offs Shift Timings:** Rotational Shifts Joining:** Immediate Joiners to Candidates with Max 15 Days’ Notice JOB DESCRIPTION: We are hiring for the position of **AR Caller / Denial Management Executive** for a reputed US healthcare BPO in **Salt Lake, Kolkata**. This is a **full-time, outbound calling process**, requiring follow-up with US-based insurance companies to resolve pending or denied claims. Requirements Good command of **spoken and written English**. Prior experience in **AR Calling** or **Denial Management** is preferred. Basic knowledge of US healthcare revenue cycle, CPT/ICD codes is an added advantage. Open to work in **rotational shifts**. Must be ready to **work from office** (Salt Lake, Kolkata). Only **immediate joiners or up to 15 days’ notice** candidates will be considered. Benefits Salary:** Up to 3.60 lpa annual CTC Drop Cab Facility** (as per shift timing and company policy) Work from Office (No WFH) Stable weekday schedule with 2 rotational offs
Posted 2 weeks ago
0.0 - 3.0 years
1 - 5 Lacs
Bengaluru
Work from Office
About VSM Software VSM Software (P) Ltd is an ISO certified company catering to the global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services in specific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are further expanding our delivery reach. About the team The LR and L1 Support teams are critical components of IT services, focusing on providing frontline technical assistance to clients. The L1 Support team handles the initial point of contact, addressing common technical issues such as troubleshooting software and hardware problems, resetting passwords, and assisting with system access. The team is adept at resolving high-volume, low-complexity queries, ensuring smooth operations for users. Meanwhile, the LR (Level Resolution) team focuses on more complex issues that require in-depth analysis and technical expertise, often escalating cases that cannot be resolved by L1. Together, both teams ensure timely and effective support, maintaining system uptime and customer satisfaction. Responsibilities of LR Role Diagnose the underlying cause of recurring incidents. Coordinate with other support teams to develop long-term solutions. Work closely with developers to resolve bugs and suggest improvements. Test patches or updates before they are released to production. Analyze incident trends to minimize future occurrences. Ensure proper documentation of resolutions for knowledge sharing. Ensure timely resolution of issues based on Service Level Agreements (SLAs). Provide detailed reports on incidents and solutions for management reviews. Continuously update internal processes to improve efficiency. Create and update technical documentation and knowledge bases. Responsibilities of L1 Role Act as the first point of contact for users or customers through phone, chat, or email. Log incidents or service requests in the ticketing system. Diagnose and resolve simple technical issues (e. g. , password resets, connectivity issues). Escalate unresolved issues to L2 support when needed. Monitor systems and networks for alerts and errors. Ensure timely response to service disruptions or outages. Provide instructions and FAQs for common issues. Maintain detailed records of tickets and resolutions. Keep customers informed about the status of their requests. Escalate incidents to the appropriate teams (e. g. , L2, L3) as per SLAs.
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Karur
Work from Office
o Responsible for personal discussion of cases as per the laid down policies & procedures and maintain strict adherence to quality. o Adhere to agreed SLAs and timelines in completing the activities assigned. o A skill set of underwriting, disbursements, collateral, coordination with cross function sales operation function o Responsible for protecting company assets through proper evaluation of all credit requests, establishing credit limits and ensuring that all loans granted are adequately documented and secured by the appropriate collateral o Ensure proper communication of credit decisions to Stakeholders. o Responsible for improving underwriting efficiencies while ensuring adequate risk management Responsible for Loan Account Verification, Cross Verification (Member House Visit), KYC Check, Bank Passbook and other Document Check, Income and Expense Assessment, Check on Influence of Middleman, Negative Area Check, CPC Checklist Verification, Loan Card Check of other Lending Institutions, Bucket Monitoring, Death Case Verification, Branch Compliances and ICQ Observation Closure
Posted 2 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
Sikar
Work from Office
o Responsible for personal discussion of cases as per the laid down policies & procedures and maintain strict adherence to quality. o Adhere to agreed SLAs and timelines in completing the activities assigned. o A skill set of underwriting, disbursements, collateral, coordination with cross function sales operation function o Responsible for protecting company assets through proper evaluation of all credit requests, establishing credit limits and ensuring that all loans granted are adequately documented and secured by the appropriate collateral o Ensure proper communication of credit decisions to Stakeholders. o Responsible for improving underwriting efficiencies while ensuring adequate risk management Responsible for Loan Account Verification, Cross Verification (Member House Visit), KYC Check, Bank Passbook and other Document Check, Income and Expense Assessment, Check on Influence of Middleman, Negative Area Check, CPC Checklist Verification, Loan Card Check of other Lending Institutions, Bucket Monitoring, Death Case Verification, Branch Compliances and ICQ Observation Closure
Posted 2 weeks ago
0.0 - 3.0 years
2 - 6 Lacs
Ranchi
Work from Office
o Responsible for personal discussion of cases as per the laid down policies & procedures and maintain strict adherence to quality. o Adhere to agreed SLAs and timelines in completing the activities assigned. o A skill set of underwriting, disbursements, collateral, coordination with cross function sales operation function o Responsible for protecting company assets through proper evaluation of all credit requests, establishing credit limits and ensuring that all loans granted are adequately documented and secured by the appropriate collateral o Ensure proper communication of credit decisions to Stakeholders. o Responsible for improving underwriting efficiencies while ensuring adequate risk management Responsible for Loan Account Verification, Cross Verification (Member House Visit), KYC Check, Bank Passbook and other Document Check, Income and Expense Assessment, Check on Influence of Middleman, Negative Area Check, CPC Checklist Verification, Loan Card Check of other Lending Institutions, Bucket Monitoring, Death Case Verification, Branch Compliances and ICQ Observation Closure
Posted 2 weeks ago
0.0 - 2.0 years
3 - 6 Lacs
Siwan
Work from Office
11308 o Responsible for personal discussion of cases as per the laid down policies & procedures and maintain strict adherence to quality. o Adhere to agreed SLAs and timelines in completing the activities assigned. o A skill set of underwriting, disbursements, collateral, coordination with cross function sales operation function o Responsible for protecting company assets through proper evaluation of all credit requests, establishing credit limits and ensuring that all loans granted are adequately documented and secured by the appropriate collateral o Ensure proper communication of credit decisions to Stakeholders. o Responsible for improving underwriting efficiencies while ensuring adequate risk management Responsible for Loan Account Verification, Cross Verification (Member House Visit), KYC Check, Bank Passbook and other Document Check, Income and Expense Assessment, Check on Influence of Middleman, Negative Area Check, CPC Checklist Verification, Loan Card Check of other Lending Institutions, Bucket Monitoring, Death Case Verification, Branch Compliances and ICQ Observation Closure
Posted 2 weeks ago
2.0 - 5.0 years
17 - 22 Lacs
Gurugram
Work from Office
Entity :- Accenture Strategy & Consulting Team :- Global Network Data & AI Practice :- Life Sciences Title :- Ind & Func AI Decision Science Consultant Job Location :- Delhi, Gurgaon, Mumbai, Bangalore About Strategy & Consulting Global Network :- Accenture S&C Global Network - Data & AI practice help our clients grow their business in entirely new ways. Analytics enables our clients to achieve high performance through insights from data - insights that inform better decisions and strengthen customer relationships. From strategy to execution, Accenture works with organizations to develop analytic capabilities - from accessing and reporting on data to predictive modelling - to outperform the competition. WHAT'S IN IT FOR YOU? An opportunity to work on high-visibility projects with top Pharma clients around the globe. Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners, and business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. Ability to embed responsible business into everythingfrom how you service your clients to how you operate as a responsible professional. Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities. Opportunity to thrive in a culture that is committed to accelerating equality for all. Engage in boundaryless collaboration across the entire organization. What you would do in this role Support delivery of small to medium-sized teams to deliver consulting projects for global clients. Responsibilities may include strategy, implementation, process design, and change management for specific modules. Work with the team or as an Individual contributor on the project assigned which includes a variety of skills to be utilized from Data Engineering to Data Science Develop assets and methodologies, point-of-view, research, or white papers for use by the team and the larger community. Work on variety of projects in Data Modeling, Data Engineering, Data Visualization, Data Science etc., Acquire new skills that have utility across industry groups. Support strategies and operating models focused on some business units and assess likely competitive responses. Also, assess implementation readiness and points of greatest impact. Make presentations wherever required to a known audience or client on functional aspects of his or her domain. Qualification Who are we looking for? Bachelor's or Master's degree in Statistics, Data Science, Applied Mathematics, Business Analytics, Computer Science, Information Systems, or other Quantitative field. Proven experience (2+ years) in working on Life Sciences/Pharma/Healthcare projects and delivering successful outcomes. Understanding of Pharma data sets commercial, clinical, RWE (Real World Evidence) & EMR (Electronic medical records) Leverage one's hands on experience of working across one or more of these areas such as real-world evidence data, R&D clinical data, digital marketing data. Hands-on experience in building and deployment of Statistical Models/Machine Learning including Segmentation & predictive modeling, hypothesis testing, multivariate statistical analysis, time series techniques, and optimization. Hands-on experience with handling Datasets like Komodo, RAVE, IQVIA, Truven, Optum etc. Proficiency in Programming languages such as R, Python, SQL, Spark, etc. Ability to work with large data sets and present findings/insights to key stakeholders; Data management using databases like SQL. Experience with any of the cloud platforms like AWS, Azure, or Google Cloud for deploying and scaling language models. Experience with any of the Data Visualization tools like Tableau, Power BI, Qlikview, Spotfire is good to have. Excellent analytical and problem-solving skills, with a data-driven mindset. Proficient in Excel, MS Word, PowerPoint, etc. Ability to solve complex business problems and deliver client delight. Strong writing skills to build points of view on current industry trends. Good communication, interpersonal, and presentation skills
Posted 2 weeks ago
4.0 - 5.0 years
6 - 7 Lacs
Mumbai
Work from Office
Job Description 4 To 5 Years. 1. Ensure that specific and measurable targets are developed for all IT services 2. Monitor service performance against SLAs 3. Should be flexible to work in rotational shifts 4. People management includes roster management, performance management, attendance management. 5. Manage the incidents, problems, escalations etc. with quick resolution 6. Should have good communication skill (Verbal & Written) 7. Should have good knowledge on Microsoft Excel. 8. Should have good knowledge of ITIL
Posted 2 weeks ago
5.0 - 8.0 years
5 - 15 Lacs
Hyderabad
Work from Office
Job Summary To provide and ensure the timely and high-quality service and deliverables to leading private equity and funds clients under the guidance and direction from supervisors, allocated to you on a regular basis. Concentrates on delivering consistent results by focusing mainly on preparation of core processes, low complex ad hoc work and minimal client requirements. Performs self-review of core processes to demonstrate self-awareness in gaining productive insights into professional and personal strengths and areas of development. Responsible in preparation and completion of NAV and Financials of the private equity funds that include recording journal entries, preparing monthly/quarterly/annual financials, processing payments, preparing investor notices and various client reporting. Responsible in preparation and completion of capital call and distribution workings along with notices and release to respective investors. Assist with conversion of Private Equity Funds from other accounting applications to Investran. Assist with onboarding new Private Equity Funds in the accounting platform (Investran, Paxus). This entails assisting in all reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables. To assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures. Core Responsibilities Responsible for the preparation of Financial Statements with Disclosures, NAV reporting and other ad-hoc service requests for funds and/or corporate clients. To ensure all deliverables are timely and accurate. Acquiring knowledge of designated clients' requirements and deliverables. Ensure compliance by following procedures and checklists following SSAE and other similar statutory requirements. Proactively seeks adequate training, feedback, and support in both technical and non-technical aspects of the role. Guides new peers and/or junior members of the team on the client specifics and other deliverables (Technical). Tasks & Duties Cluster Client Delivery Acquires knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to prepare deliverables. Ensures complete information, data, supporting documents, etc. are received for the preparation of the needed requirements. To acknowledge or to escalate the completeness of the information, data, supporting documents, etc. to the Senior Accountant. Delivers consistent and quality information within the agreed timeframes. Prepare, complete, and ensure the quality of the assigned clients’ deliverables within the agreed timelines To be knowledgeable with the components of the reports generated by the appropriate platform/s To be able to review outputs and all other deliverables prepared. To address review comments. Takes ownership, prepares, and replies to cluster/Client/Investor’s queries within 24 hours. Escalate any job-related issues and concerns to the appropriate authorities in a timely manner. Provides support to the rest of the team and other teams, as needed. To act as an alternate for Senior Accountants or Assistant Managers based on business needs. Responsible for consolidating queries, requirements, and comments from the client. Researches and validates the team's interpretation of the requirements, when needed, to the technical team. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Sets up, monitors, updates and closes all deliverables via the workflow planner. Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Ensures relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Reports any breaches, complaints, or errors to appropriate authorities in a timely manner. Assists in the preparation of error reports, identifies the areas of operational risk and participates in proposing appropriate remedial actions within 24 hours of identifying the error. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalates any other work-related issues and concerns to the appropriate authorities in a timely manner. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Being Resilient - Rebounding from setbacks and adversity when facing difficult situations. Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organisational goals. Manages Conflict - Handling conflict situations effectively, with a minimum of noise. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Organizational Savvy - Manoeuvring comfortably through complex policy, process, and people-related organisational dynamics.
Posted 2 weeks ago
5.0 - 8.0 years
5 - 15 Lacs
Hyderabad
Work from Office
Job Summary To provide and ensure the timely and high-quality service and deliverables to the cluster clients for funds and/or corporate clients allocated to you on a regular basis. Concentrates on creating collaborative relationships and delivering consistent results by planning and prioritizing to meet work commitments. Expected to perform review of core processes, complex ad hoc work and all other client requirements. Provides consistent feedback on accuracy and timeliness of outputs made by the Accountants and Jr. Accountants. Responsible in assisting in the review and/or preparation and completion of NAV and Financials of the private equity funds that include recording journal entries, preparing monthly/quarterly/annual financials, processing payments, preparing investor notices and various client reporting. Responsible in assisting in the review and/or preparation and completion of capital call and distribution workings along with notices and release to respective investors. To facilitate and assist with conversion of Private Equity Funds from other accounting applications to Investran. To facilitate and assist with onboarding new Private Equity Funds in the accounting platform (Investran, Paxus). This entails assisting in the review and/or preparation of all reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables. To facilitate and assist in various accounting and administration processes and conduct all work in accordance with IQ-EQ India Global Client Delivery's policies and procedures. Core Responsibilities Responsible for the review of Financial Statements with Disclosures, NAV reporting and other ad-hoc service requests for funds and/or corporate clients. Responsible for the preparation of complex reporting requirements, when necessary. Manages and ensures the timely and accurate deliverables of Accountants and Junior Accountants. Acquire knowledge and to become SME's of designated clients' requirements and deliverables. Ensures and champions compliance by following procedures and checklists following SSAE and other similar statutory requirements. Proactively seeks adequate training, feedback and support in both technical and non-technical aspects of the role. Assist in the development of the technical competencies of Accountants and Junior Accountants through providing feedback on their deliverables. To be able to effectively communicate and relate with the various stakeholders of the team. Submits cluster client requirements after thoroughly being reviewed. Tasks & Duties Cluster Client Delivery Acquires and shares knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to review and/or prepare deliverables. To confirm the complete information, data and supporting documents are received for the review/preparation of the needed requirements. To escalate and to request from the cluster counterparts any missing information. Delivers consistent and quality information within the agreed timeframes. Coordinates with the cluster the deadlines (and any changes) of deliverables then plans and assigns the workload to the team. Prepare, completely review, and ensure the quality of the assigned clients’ deliverables within the agreed timelines. To be knowledgeable with the components of the reports generated by the appropriate platform/s, when necessary. Reviews the reports generated by Accountants and Junior Accountants. To be able to review outputs and all other deliverables prepared. Ensures review comments have been addressed. To address review comments of complex clients Ensures that the team takes full ownership, prepares and replies to cluster/Client/Investor’s queries within 24 hours. Escalates any job-related issues and concerns to the appropriate authorities in a timely manner Provides support to the rest of the team and other teams, as needed. To act as an alternate for Assistant Managers based on business needs Communicates review comments to the team and then follows up to address pending comments for preparers Assists the Assistant Manager in gathering and organizing the information needed for the quarterly debrief meeting with the cluster to review the team's performance. This includes consolidating review comments and action points to watch out for the following quarter. Decides on proper treatment for transactions when differences in points of view arise, then escalates recommendations to appropriate authorities, as needed. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Reviews and approves the timesheets of their team (Junior Accountants and Accountants) and ensures they are completed daily and accurately filed for all hours worked in a timely manner. Reviews and pre-approves filed overtime of their team (Junior Accountants and Accountants). Assigns, sets up, monitors, updates all deliverables via the workflow planner in a timely manner for the team. Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Ensures relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Reports any breaches, complaints or errors to appropriate authorities in a timely manner. Prepares the error reports, identifies the areas of operational risk and participates in proposing appropriate remedial actions within 24 hours of identifying the error. Responsible for ensuring action items are addressed in a timely manner. Drafts error reports/compliance cases by collecting information on the root cause then proposes the corrective actions and preventive measures in a timely manner. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalates any other work-related issues and concerns to the appropriate authorities in a timely manner. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organisational goals. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Manages Conflict - Handling conflict situations effectively, with a minimum of noise. Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Organizational Savvy - Manoeuvring comfortably through complex policy, process and people-related organisational dynamics. Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.
Posted 2 weeks ago
7.0 - 9.0 years
11 - 16 Lacs
Haryana
Work from Office
About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Provide end-to-end IT support for VIP users, especially the CEO and management group. Ensure optimal performance and uptime of Apple (macOS and iOS) and Windows devices used by VIPs. Deliver high levels of responsiveness, discretion, and professionalism. Lead and manage a team of DSS engineers operating on a 24x7 shift basis. Monitor team performance, provide coaching, and ensure adherence to SLAs. Coordinate shift schedules and maintain consistent support coverage. Oversee daily IT infrastructure operations and end-user support activities. Ensure adherence to IT policies, procedures, and best practices. Coordinate IT support for company-wide events, including AUDIO/VIDEO setup and troubleshooting. Provide expert support for Apple platforms (macOS and iOS).
Posted 2 weeks ago
6.0 - 8.0 years
15 - 25 Lacs
Hyderabad
Work from Office
Job Title: Team Leader for Written Correspondence Reporting to: Team Manager Objectives Written Correspondence team will be responsible for researching written complaints and providing a written response addressing all issues identified in the complaint. The Complaints Resolution Specialist will be responsible for the thorough investigation and resolution of customer complaints. The Team Leader will be required to lead large teams independently, which will be in the range of about 20 members and ensures all operational duties are carried out in accordance with scheduled rosters and documented policies, and the SLAs set by the client are met. Key Result Areas (KRAs) Leadership: The Team Leader is expected to actively lead and motivate the team for whom he / she is the primary point of contact. The Team Leader is expected to be close to the team and be aware of issues, including potential issues, within the team and appropriately resolve / escalate the same. The Team Leader should be aware of the strengths and weaknesses of his / her team members and provide them with appropriate guidance and direction. The Team Leader is expected to actively promote the company ethos, and create and maintain an environment which encourages retention. The Team Leader is expected to identify and implement feasible solutions to issues which could lead to attrition. Operations: Leads a team of 20 associates and motivates them to achieve the team, project and client’ SLA. Consistently achieves all KPI's and SLA's set by the clients with strict adherence to Quality parameters. Uses quality tools to ensure that there is maximum efficiency & productivity Manages team responsibilities and allocates work to the Team Leaders/SMEs as appropriate. Develop and maintain superior customer connect Appraises the teams on their performance and provides regular feedback. Manages the performance appraisal process / rating . Interacts with support team to manage HR, Risk and other admin activities Follow the governance mechanism established with the client Keep track of all customer feedback/ process issues. Drive actions towards delivery excellence Resource Planning, Recruitment and Work Allocation Ensure that all committed deliverables and services are rendered on schedule and at the defined quality levels Interview and hire new associates as needed to support the growth of the business Prepare and send operational reports and information to management and stakeholders Ensure Compliance and controllership Supervise associates by monitoring volumes and patterns and schedule adherence. Maintain up to date knowledge of government regulations and real estate laws Teamwork: The Team Leader is expected to create and maintain an environment that fosters teamwork, in which each member is an eager contributor. The Team Leader is expected each team member is a functional unit of a very cohesive team and share a close bond with their peers. The Team Leader is expected to actively participate and encourage participation in team events. Continuous Improvement: The Team Leader is expected to constantly improve upon current performances and raise the bar of expectations and standards. The Team Leader is also expected to contribute ideas / suggestions which improve the process efficiency or enhance the way we work. The Team Leader should constantly strive to invite suggestions from the team and implement them if found feasible. Appraisals: The Team Leader is expected to conduct and document appraisal reviews of the team members on at least a monthly basis. The Team Leader should give feedback to individual team members in a manner not offensive to the team member, focusing on the performance rather than the personality of the individual, in an unbiased and unprejudiced way. The Team Leader should be objective and specific while delivering feedback and avoid being general. Qualification: Graduate with excellent communications skills (oral & written) Total 5-8 years of experience with a minimum of 2 years of supervisory experience Proven experience in customer service or complaints handling. Strong critical thinking and problem-solving skills. Excellent written communication skills with the ability to convey complex information clearly and concisely. Strong management/people skills US Mortgage Experience Required Strong organizational, planning, and analytical skills. Good mathematical and statistical skills for analysis of data and generation of reports. Skill Sets Good interpersonal skills Prioritizing and Time Management Planning and Organizing Skills Good Knowledge of MS-office Flexibility to work in different shifts Acceptability by the team Good written and verbal communication US Mortgage Industry knowledge
Posted 2 weeks ago
2.0 - 7.0 years
10 - 15 Lacs
Chennai
Work from Office
Key Responsibilities: Provide operational support for products and software systems, ensuring 100% availability and scalability. Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention. Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution. Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform. Drive continuous improvements in operations through emerging technologies and automation. Ensure IT services are supported within agreed service levels and contribute to the improvement of overall operational processes. Required Skills: Incident Support (2+ years): Experience in incident management and IT operations. Automation Experience: Proficiency in leveraging automation tools and technologies to optimize operations. Strong analytical skills for problem triage and resolution. Familiarity with monitoring and observability platforms to maintain system performance. Key Performance Indicators,Service Level Agreements , Incident Support
Posted 2 weeks ago
0.0 - 1.0 years
0 Lacs
Pune
Work from Office
Job Snapshot We are seeking a talented and proactive Managed Services Associate Interns who will take charge of projects and handle administrative tasks on the Mindtickle platform, catering to our clients unique business needs. What s in it for you? Develop and oversee learning programs on the Mindtickle platform. Execute ad-hoc administrative tasks on the Mindtickle platform. Facilitate the migration of content files and learning programs from third-party sources to the Mindtickle platform. Foster strong relationships with other service teams. Ensure timely communication and updates to internal teams throughout the project lifecycle. Efficiently manage multiple projects simultaneously, adhering to SLAs. Execute tasks with precision and accuracy, while diligently documenting progress for the team and future reference. Conduct thorough User Acceptance Testing (UAT) and audits before project handovers to the POC. Communicate deliverables to clients/Internal team. We d love to hear from you if you: Strong verbal and written communication skills. Bachelor s degree Ability to thrive under tight deadlines and manage multiple tasks concurrently. Keen attention to detail and adeptness in comprehending problem statements. Quick learner who can grasp the intricacies of the Mindtickle platform and adapt to new technologies. Our culture & accolades As an organization, it s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employees globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.
Posted 2 weeks ago
10.0 - 15.0 years
35 - 45 Lacs
Bengaluru
Work from Office
Loan Servicing Manager - Associate role, a pivotal position within our Loans group. This role is integral to our team, offering the opportunity to engage with various facets of banking operations. As a Loan Servicing Manager - Associate, you will be responsible for executing specific tasks and requirements, contributing to the seamless functioning of our banking office. Join us to make a significant impact and gain valuable exposure in the financial industry Job Summary As a Loan Servicing Manager - Associate in our Loans group, you will oversee daily team activities to ensure compliance with Service Level Agreements (SLAs). Your responsibilities will include supervising processes such as Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This role offers a unique opportunity to develop your skills in managing Nostro & Past Due Reconciliation while making a significant impact on our operations. Job Responsibilities Monitor the team daily to ensure all SLAs are met and escalate exceptions for resolution. Supervise processes including Deal Closing, Drawdowns, Rollovers, and more. Ensure adherence to QUALITY & QUANTITY SLAs with a robust workflow model. Serve as the SME, handling complex queries and routing them to onshore teams if needed. Implement a Knowledge Management model with SOP maintenance and training. Drive 100% compliance with Process Policies, Guidelines, and Controls. Motivate and support team members to achieve their goals and identify high-potential employees. Identify alternatives and options for addressing issues and exploring scenarios. Collaborate effectively with colleagues, leveraging diverse skills to achieve goals. Identify training needs for process and soft skills to enhance performance. Ensure team depth with trained backups for critical work queues. Required qualifications, skills and capabilities Hold a bachelors degree with minimum 10 years of relevant loan servicing experience in syndicated loans or the financial industry. Possess knowledge of loan systems like Loan IQ Demonstrate expertise in nostro/cash matching, General Ledger reconciliation, and SWIFT/remittance systems. Exhibit strong problem-solving and investigative skills to analyze and resolve process-related issues. Maintain a strong risk and control mindset. Understand investment banking products, including loans. Drive projects effectively, showcasing strong people, performance, and escalation management skills. Preferred qualifications, skills and capabilities Influence and lead conversations effectively with stakeholders. Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management. Cultivate strong interpersonal and communication skills for domain learning. Apply analytical thinking and problem-solving skills to challenges. Understand product lifecycle and area product management.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Job Description: Perform and support finance and administrative activities for DXC client . This will include O2C/P2P/R2R or other activities and the employee/candidate should have experience in any of these areas. Should be a team player with positive attitude , career aspiration , good communication skills (Oral and written) and willing to own and deliver the work with highest possible quality. The candidate should be flexible to work in shifts and when ever required put extra time and effort to meet client expectations and SLAs. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .
Posted 2 weeks ago
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