870 Slas Jobs - Page 21

Responsible for overall site management and delivery of all the SOWs under the IFM contract Manage the AMC services through the AMC vendors contracted by Sodexo Support operations by managing the Mechanical, Electrical, Plumbing installations & civil maintenance within the facility; Responsible for preparation of critical spares list for all installations as per manufacturers recommendations and plan for the inventory where the maintenance is carried out with in-house teams; Implement and oversee the preventive maintenance program to reduce the risk of sudden failures of critical equipment; Review the maintenance/service practices of M&E Contractors to deliver quality work practices in line ...

Greetings from Tech Mahindra! We are currently looking for an Operations Team Lead - U3 role to manage a team of 8 to 10 U1's/U2's (Journals Editorial Coordinators) to work with our internal team here in Hyderabad. Role: Ops Team Lead - U3 (Fulltime/Permanent) Designation as per TechM: Team Lead - BPS (U3) Client: UK Based (800 years old) Payroll: Tech Mahindra. Experience: Min 2y of experience as a TL on papers.(Mandatory) Location: Hi-tech city, Hyderabad Work More: Work from office Shifts: 12PM till 9:30PM (Mon/Fri and Sat & Sun will be fixed week off) (2 way transport will be provided within our boundary limits. Required: Must have good people management & leadership skills. Should be ab...

After sales service of warranty claims through Channel partners. Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the bra...

You have 2-3 years of experience and are located in Faridabad. Your role involves acting as the initial point of contact for all IT support queries, whether received via phone, email, or the ticketing system. You will be responsible for logging, prioritizing, and assigning support tickets to the relevant technical staff. Monitoring ticket progress and ensuring timely resolution within SLAs is a key part of your responsibilities. In case of unresolved issues, you will escalate them to the appropriate levels for prompt action. Maintaining accurate records of all interactions and resolutions in the helpdesk system is crucial. Following up with end-users after ticket resolution to ensure their s...

You will be a part of KPMG in India, a professional services firm affiliated with KPMG International Limited since August 1993. Your responsibilities will include leveraging the global network of firms, understanding local laws and regulations, and catering to national and international clients across various sectors in India. Your primary focus will be on having a thorough understanding of the entire accounting cycle, including activities such as Bank Reconciliation Statements, asset accounting, period end closing, and consolidation steps. Proficiency in International Financial Reporting Standards, Generally Accepted Accounting Principles, and SAP - FICO modules is crucial for this role. Ke...

- Assertive and persistent in approach with an attitude ofgetting work done. - Amicable and able to form and foster businessrelationships. - Ability to handle conflict professionally. - Ability to connect to on ground reality and act decisivelyand quickly. - Ability to identify, understand and process data on aregular basis. - Driven and motivated with an attitude to create an impactand go beyond what is asked. - Professional Conduct and respect for co-workers. - Honesty and Sincerity is a must. Operations on day-to-day operations by following ourStandard Operating Process. - The Site head role is a high intensity, highresponsibility and hands on role. - The role requires an individual to be...

Be the primary point of contact for our Business-to-Business customers through Calls, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Good verbal an...

Be the primary point of contact for our Business-to-Business customers through Voice. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Excellent communication skil...

As a Project Manager - Operations at the prestigious iMerit located in Vishakhapatnam, Andhra Pradesh, you will be expected to have 7-10 years of relevant experience in a Client Facing role in IT Services, preferably with experience in leading AI Data Annotation Teams. Your educational qualifications should include an Engineering Degree, Masters Degree, or Bachelors Degree. Additionally, possessing a PMP or Prince 2 certification or any other industry-recognized Project Management Certification is required. Responsibilities for this role will include, but not be limited to, the following: - Demonstrating strong written and verbal communication skills to effectively engage with clients and cr...

At PwC, our cybersecurity team is dedicated to safeguarding organizations from cyber threats using advanced technologies and strategies. Your role in identity and access management will involve ensuring secure and efficient access to systems and data for employees and clients. This includes designing and implementing strategies to protect sensitive information and manage user identities. You will focus on building strong client relationships, learning to lead and inspire others, and navigating complex situations to deepen your technical expertise. Anticipating the needs of your teams and clients, you will deliver high-quality solutions while embracing ambiguity and using challenges as opport...

As an IT Network Engineer, you will play a crucial role in providing guidance and direction to vendor managed services. Your primary responsibility will be to ensure the effective architecture, execution, and operation of network and telecommunications systems to support and secure business processes. You will be at the forefront of Technology Engineering within the organization, tasked with overcoming challenges and finding solutions through a combination of creativity and engineering expertise. It will be your responsibility to ensure that all network security assets, both internal and external (including cloud systems), comply with relevant regulations and can successfully pass IT audits....

AkzoNobel is on a journey to mature its Master Data Management (MDM) Services, with the aim of establishing Global MDM capabilities. As an MDM Pricing Analyst at AkzoNobel, your primary responsibility will be to execute pricing data maintenance processes within the defined SLAs. You will also be expected to monitor master data quality definitions and rules. Your key activities will include executing tasks related to Pricing Data maintenance processes, controls, SLAs, and serving as the point of contact for MDM CoE and business units. Root cause analysis and issue resolution will be part of your daily tasks, along with monitoring Pricing data quality and collaborating with Global Pricing Expe...

You will be the Platform Services Lead for Data Platform and Standards at our company, taking on the responsibility for managing end-to-end service delivery and platform operations for core data governance technologies. This includes overseeing Data Quality, Catalogue, Privacy, Lineage, and Retention services. Your role will involve defining and implementing a service resilience strategy, covering aspects such as monitoring, alerting, capacity management, disaster recovery, and failover design. As the Platform Services Lead, you will be tasked with establishing and enforcing SLAs, KPIs, and operational performance metrics across the platform estate. Collaboration with Engineering, IT Service...

As an Associate Customer Support Engineer, you will be the first point of contact for customers ofLightcast. You will have a passion for working with customers, helping them to maximize the valuethey provide to learners and job seekers. On a typical day, Lightcast associate customer supportengineers receive inbound support requests, establish a point of contact with customers, and useinternal resources to idenfy and providemely and straighorward answers to their inquiries aboutour products. Customer support engineers deliver product support leadership by being theknowledgeable experts Lightcast s customers depend on when they need help. Responsibilities Receive inbound support requests and e...

1. Cluster Logistics Operations Management - Oversee day-to-day logistics operations for the cluster, ensuring all activities are aligned with company standards and operational goals. - Collaborate with the Cluster Leadership team to create and implement strategic initiatives aimed at optimizing logistics performance. 2. KPI Establishment and Monitoring - Develop, monitor, and report on key logistics KPIs, including:- Order vs Execution Rate – Ensure alignment between customer orders and delivery execution. - TAT (Turnaround Time), OTIF (On Time in Full), and Customer Service Metrics to measure service level achievements. - Use data-driven insights to improve process efficiencies and ensure ...

As a Contract Management professional, your primary responsibility will be to ensure that all intake requests are complete and accurate. This will involve coordinating with Engagement teams and Member Firms to gather necessary information for the preparation of contracts. You will be tasked with preparing contracts in accordance with Risk Management approved templates and reviewing them to ensure data accuracy. In this role, you will need to collaborate with the QRM team to seek approvals and ensure that the Turn Around Time for Contracts is adhered to. If necessary, you will escalate any issues that may arise. It will be your responsibility to submit contracts with the required quality stan...

Job Description: Job Title: Apprentice Role for Non-Technology hiring 2025 - 2026 Location: Pune, India Role Description We are seeking a highly motivated and detail-oriented Intern to join our Private Banking team. This role involves supporting multiple critical processes within our operations. The Candidate will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. The position also requires regular collaboration with onshore colleagues and clients, with proficiency in German being essential. Candidate/Applicant needs to ensure adherence to all TAT/cut-off times and quality of processing as maintained in...

Be the primary point of contact for our Business-to-Business customers through Calls, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Good verbal an...

About Company ReNew is a leading decarbonisation solutions provider and the first Indian clean energy company to list on Nasdaq (Nasdaq: RNW). With ~15.6 GW of commissioned and pipeline utility-scale projects, we are a global company with strong Indian roots. Founded in 2011, ReNew is at the forefront of fighting climate change by offering decarbonisation solutions through utility-scale wind and solar offerings, green hydrogen, carbon markets, and energy storage. ReNew has been a pioneer in leveraging digital technologies to accelerate the transition to green energy and address the unique requirements of the B2B segment in India, where we are the market leader. Our mission is to play a pivot...

Designation:- Senior Manager Department:- Group Operations Location:- Goregaon East IT Park Job Description : Understanding of Group Insurance processes, operations standards, industry regulations, SLAs. Oversee daily operational activities and ensure smooth workflow across departments with a strong focus on excellence, quality management and audit compliance Develop and drive continuous improvement initiatives to enhance operational performance in coordination with cross-functional teams Like Projects, Underwriting, compliance, IT, sales to align operational goals. Implement and monitor best practices to optimize workflow efficiency and service quality. To manage, mentor, motivate and lead ...

You have experience in running operations with ITIL processes and are ITIL certified. Your excellent analytical and troubleshooting skills coupled with strong verbal and written communication abilities make you a valuable asset. Your creative thinking is evident in implementing service improvements, automation, incident reduction, standard change conversion to service request, and fail change reduction. You are open to learning new technologies, scaling up quickly, and adapting to different roles as needed. In your role, you have demonstrated expertise in running operations following ITIL processes and have experience in writing RFPs, solutions, and presentations during client visits. Your p...

You are an experienced Oracle ASCP DBA Consultant with a minimum of 10 years of experience in Oracle EBS 12.2, ASCP, Database 12C, 19C, Golden Gate, Dataguard administration, and upgrades. In this role, you will be responsible for serving as the lead admin and single point of contact for all Oracle Database and EBS, ASCP, Middleware Application activities. Your primary responsibilities will include supporting the lifecycle management of business-critical applications, such as installing patches, performing upgrades, managing releases, and administration tasks. You will play a vital role in maintaining and managing the Oracle database environment for the ASCP application, including experience...

You will be responsible for building and maintaining strategic supplier relationships for the Facilities Management company. Your key duties will include sourcing materials, equipment, and services in a cost-effective manner, analyzing business spend across multiple categories, and strategically sourcing products and services to achieve savings targets. Negotiating with suppliers on quality, delivery, and cost will be a crucial part of your role. You will manage the tender process from start to finish, including writing tenders, managing relationships, analyzing responses, and conducting commercial negotiations. Supporting the Assistant Procurement Manager in creating a long-term plan and st...

NTT DATA is looking to hire a Sr. SAP APO Consultant to join their team in Bengaluru, Karnataka, India. As a Consultant, you will be required to work in shifts from 6am to 4pm or 12pm to 10pm & 3.30pm to 1.30am, and excellent communication skills are essential. The ideal candidate should have a minimum of 5 years of experience in the implementation and support of SAP APO module. Key responsibilities include working on SLA's, handling multiple clients, and synchronizing with different clients and processes simultaneously. The candidate should have experience as an SAP Functional Consultant with domain expertise in Supply Chain Planning, particularly in areas such as Operational Planning, Tact...

The Group Procurement team at LSEG is undergoing a transformation to combine and enhance the procurement functions into a single, exceptional Group Procurement Team. With a focus on commercial management of third-party suppliers, the team is dedicated to providing the necessary skills to drive company projects and make LSEG more appealing to do business with. The team considers suppliers as a source of competitive advantage rather than just a cost. The new Group Procurement organization manages a supplier spend of approximately 2.2BN across around 5,000 suppliers. Aligned with master categories of spend such as Technology, Services, and Corporate, the team concentrates on category management...