855 Slas Jobs - Page 15

At PwC, our team of business application consultants specialises in providing consulting services for various business applications to help clients improve their operational efficiency. We analyse client requirements, implement software solutions, and offer training and support for smooth integration and utilization of business applications, enabling clients to achieve their strategic goals. Specifically, Oracle technology professionals at PwC focus on leveraging and managing the Oracle suite of software and technologies within an organization. Responsibilities include tasks such as installation, configuration, administration, development, and support of Oracle products and solutions. As a S...

As a Fund Accounting Manager at NAM, your primary responsibility will be overseeing financial reporting within the Fund Services Function. You will serve as an SME Reviewer, ensuring the accurate preparation of financial statements for key clients. Your role will involve preparing and reviewing financial statements and regulatory reports such as Balance Sheet, P&L, SOI, and Notes to Financial Statements. It is crucial to have a deep understanding of regulatory disclosures to SEC and other EMEA Regulatories. You will be expected to act as a subject matter expert for the team, following US GAAPs, IFRS, Lux GAAPs, and IRISH GAAPs. Identifying opportunities for process improvement and recommendi...

The System Administrator position is a senior role focused on the maintenance, upgrade, and management of software, hardware, and networks. As a System Administrator, you will be responsible for diagnosing and resolving issues promptly, effectively communicating with interdisciplinary teams and users, and ensuring the smooth and efficient operation of our technology infrastructure. Your responsibilities will include assisting with product launches and providing technical support for necessary operations within Kitopi. You will be involved in setting up and maintaining hardware and network infrastructure across multiple locations, with knowledge of Fortinet network appliances. Additionally, y...

When you join Accurate Background, you become an essential part of ensuring that every hire marks the beginning of a success story. Your contributions play a key role in fulfilling our mission of enhancing the background screening experience by providing visibility and insights, empowering our clients to make informed and unbiased decisions. Your responsibilities will include conducting employment, education, and reference checks while ensuring that searches are processed according to client requirements and guidelines. Maintaining consistent quality and timely delivery, processing, analyzing, and documenting information, meeting SLAs and TAT, upholding integrity, discipline, and confidentia...

As a Credentialing Specialist, you will continually develop expertise in various clients" specialties to ensure accurate credentialing processes. In case of system downtime, you will promptly report to supervisors and effectively manage work during such situations. Your communication skills will be essential as you provide clarification, respond to inquiries, and actively participate in meetings. Adherence to policies and procedures, timely task completion, and alignment with the organization's goals and values are crucial aspects of your role. You will be expected to follow instructions, proactively take ownership of your actions, and dedicate the necessary time to achieve objectives. Handl...

As a Director of Transitions, you will play a crucial role in guiding businesses through periods of change, both in terms of operations and strategy. Your expertise in project management, change management, and strategic planning will be essential to ensure successful transitions and long-term organizational success. Collaborating closely with internal teams, you will gain insights into their requirements and implement appropriate tools, methods, and best practices to facilitate smooth transitions. Your key responsibilities will include evaluating project risks and implementing mitigation strategies, working closely with internal stakeholders to map processes and understand their needs, coor...

You have a great opportunity as a ServiceNow App Engine Lead with 7+ years of experience where your relevant experience should be 5+ years. This is a 12-month contract position and we are looking for immediate joiners. The location for this role can be in Noida, Pune, Bangalore, Chennai, Hyderabad, Thiruvananthapuram, Coimbatore, Mysore, Bhubaneshwar, Chandigarh, Gurugram, Jaipur, Mangalore, Nagpur, or Indore. As a ServiceNow App Engine Lead, you should have expertise in scoped applications and moving applications through versions. Your responsibilities will include handling complex customizations such as script includes, SLAs, notifications, inbound actions, and database views. You must pos...

Hi all, We are Hiring for the role Functional Business Analyst / SME Experience: 10+ Years Location: Bangalore Notice Period: Immediate - 15 Days Skills: Job Purpose: We are seeking a seasoned Core Banking Implementation Lead to drive the functional delivery of FLEXCUBE core banking projects . The role involves guiding teams, ensuring high-quality delivery, and transforming the banks core systems to align with business goals. Key Responsibilities: Lead and deliver functional aspects of Core Banking (FLEXCUBE) implementation programs . Define and execute the implementation strategy , ensuring objectives are achieved within SLA, budget, and scope. Manage business functional deliverables across...

JobDescriptionOwnership of theapplication production support for the IT applications Lead ApplicationSupport L1&L2 across the applications from the end user perspectiveForm , maintainand manage a capable IT application support team Ensure welldocumented SOP/checklist and execution same as per the expected timelines Own disasterrecovery of applications with close co-ordination with infra team Ensure expectedSLAs ,turned around time requirements linked to incidents ,changes ,problems inproductionManage theapplication deployment in productionLead andpriorities the application support teams work load Manage and Ownthe Problem Management Process Maintainapplication monitoring , performance tuning...

QSAs primary responsibility is to execute test case instructions and report discrepancies. He/she is also responsible for successful and on time delivery of results. Role & Responsibility Execute test cases prepared for testing software builds Perform test case execution and report bugs accurately Understand testing procedures and guidelines for new builds/releases Perform regression and repetitive testing exercises to qualify builds without compromising on quality Use software tools for data capture on a daily basis Be comfortable with capturing results, communicating and escalating failures and providing individual status reports Raise all failures/doubts related to the execution of test c...

Founded in the year 2017, CoffeeBeans specializes in offering high end consulting services in technology, product, and processes We help our clients attain significant improvement in quality of delivery through impactful product launches, process simplification, and help build competencies that drive business outcomes across industries The company uses new-age technologies to help its clients build superior products and realize better customer value We also offer data-driven solutions and AI-based products for businesses operating in a wide range of product categories and service domains What you will own Design and execute creative outreach plays that increase qualified meetings and keep th...

About Rippling Rippling, headquartered in San Francisco, CA, has secured over $1.4 billion from prominent investors such as Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock. It has been recognized as one of America's best startup employers by Forbes. We prioritize candidate safety, and all official communications will be sent exclusively from @Rippling.com addresses. About the role What you will do: - Design and develop the onboarding program for team members as the team expands. - Ensure that your team is equipped with the necessary tools and resources to assist customers through product releases. - Take ownership of team performance and key performance indicators (KPIs), dri...

As a Team Lead/Assistant Manager/Manager in CRM for Client Servicing based in Gurgaon, you will be responsible for managing and retaining top corporate clients in the region along with your team at a L1 level. You will be required to review reports on top corporate/insurance companies/brokers with the Leadership Team and take proactive actions to address issues before escalations. Ensuring the fulfilment of SLAs and overseeing the timely submission of MIS reports to Insurance Companies/Corporate entities will be part of your key responsibilities. Additionally, you will supervise department functions such as Customer Care, Claims, Preauth, and related activities, including Claims and Cashless...

At PwC, our team in business application consulting specializes in providing consulting services for a variety of business applications to help clients optimize operational efficiency. We analyze client needs, implement software solutions, and offer training and support for seamless integration and utilization of business applications to assist clients in achieving their strategic objectives. In SAP technology at PwC, you will specialize in utilizing and managing SAP software and solutions within an organization. Your responsibilities will include tasks such as installation, configuration, administration, development, and support of SAP products and technologies. Focused on building relation...

The Senior Help Desk Manager will serve as the strategic liaison between customers, internal helpdesk support teams, and multiple backend service vendors. This role is responsible for ensuring seamless coordination across all stakeholders to deliver a consistent, high-quality technical support experience. The individual will leverage strong enterprise IT expertise to drive operational excellence, optimize processes, and foster customer satisfaction. Key Responsibilities: Vendor Management: Oversee and manage relationships with all helpdesk service vendors. Ensure compliance with SLAs, performance benchmarks, and escalation protocols. Conduct vendor performance reviews and implement correctiv...

Role & responsibilities We are seeking a skilled and detail-oriented ConnectWise Administrator to manage, maintain, and optimize our ConnectWise platform. This role is critical in ensuring the efficiency and effectiveness of our service delivery, ticketing, automation, and reporting processes. The ideal candidate will have hands-on experience with ConnectWise Manage, Automate, and related modules, and will work closely with cross-functional teams to support business operations. Key Responsibilities: Administer and maintain the ConnectWise suite (Manage, Automate, Control, etc.) Configure workflows, service boards, SLAs, and automation rules to streamline operations. Manage user roles, permis...

The primary role is to ensure that standard methodology, processes, and tools are developed to provide repeatable results and are adopted across the user community. The IT Service Delivery group manages the delivery of all infrastructure and applications used by the business, aiming to manage and enforce the day-to-day service management processes defined for the operation of these systems. This involves ITSM Process Consulting for CM/KM/EM, primarily focusing on problem management, Service Level Reporting, Continuous Service Improvement, Data Analytics & Data Visualization, ServiceNow Operations, Major Incident Management, IT Asset Management (HAM & SAM), understanding around Cloud Technolo...

At Capgemini Engineering, the global leader in engineering services, a diverse team of engineers, scientists, and architects collaborate to empower the most innovative companies worldwide. From cutting-edge technologies like autonomous cars to life-saving robots, our digital and software experts push boundaries to deliver exceptional R&D and engineering solutions across various industries. Embark on a career filled with endless possibilities, where your contributions truly matter and each day presents new challenges. Your responsibilities will include: - Case management, Integration (REST/SOAP), Activities, Data transform, Datapages, report definitions, Agents - Configuring Urls and DB conne...

About Plum: Welcome to Plum, where we are dedicated to building the most trusted and loved insurance and healthcare provider for individuals and companies, one step at a time, one person at a time. Our journey began when our founders, Saurabh & Abhishek, recognized the potential in an industry with significant scale (100k Cr+ Premiums) and rapid growth (20%+ CAGR over the past 20 years), yet lacking the level of customer experience that could be achieved through technology. In the last 5 years, we have surpassed expectations by innovating, enhancing customer experience, and partnering with over 4000 companies, covering 700,000 lives, including 20 of India's unicorns. Our commitment to delive...

The primary objective of this role is to support the HRO lifecycle activities from Hire to Retire The key expectation from this role is to manage the Data entry & Pre-Payroll activity in the ERP tools prescribed by the company for MEA Region which includes processes like New Hire setup, Payroll Inputs, Termination and Attendance Mgmt, Data Management, Direct deposit, Payrate change in system, while maintaining the right SLAs for the process in terms of TAT & Accuracy. ACCOUNTABILITIES:- Good working knowledge under HRO H2R domain Experience on managing transactions on different HR ERP s (SAP , Workday similar tool is desirable) Ability to deliver high quality levels and self-audit work. Main...

We re looking for Sales Coordinator for Amazon India Payments Business. The successful candidate will be the process driven, with responsibility for delivering top notch customer experience for programs he/she will be part of. He/she must be an effective communicator and have strong ownership values. He/she will be responsible for the following Own end-to-end process execution for Payments Issuance Business (multiple digital categories) for internal as well as external customers Work closely with our partner and internal teams to ensure 100% SLA adherence and top-notch customer experience Act as a ops consultant for internal customers for digital categories Regular reporting for all SLAs, pr...

Consultant is responsible for delivering outstanding customer experience via calls, email, chat or social media to users by using the right principles to resolve any issue, inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction & Productivity. You would be responsible for - Resolving requests/inquiries made by customers via email, chat or Social Achieving contact center statistics and SLAs (contractual metrics) Adhering to non-disclosure agreement & data security policies Completing upskilling & e-courses mandated by each program Attending coaching sessions & ensure feedback is implemented 100% schedul...

Consultant is responsible for delivering outstanding customer experience via calls to users by using the right principles to resolve any issue, inquiries or concerns. Making sure all of customers questions have been answered in a timely manner Attain monthly goals of Customer Satisfaction & Productivity. You would be responsible for - Resolving requests/inquiries made by customers via calls Achieving contact center statistics and SLAs (contractual metrics) Adhering to non-disclosure agreement & data security policies Completing upskilling & e-courses mandated by each program Attending coaching sessions & ensure feedback is implemented 100% schedule adherence, no absenteeism & positively cont...

Handle travel-related service requests through inbound/outbound voice communication. Use Amadeus GDS (Cryptic platform) to manage airline bookings, issue/reissue tickets, and process exchanges and refunds. Assist with flight cancellations, fare recalculations, and itinerary modifications based on customer needs. Review and verify passenger and ticketing information to ensure accuracy and compliance with airline policies. Coordinate with airline helpdesks or internal support teams to resolve complex booking/ticketing issues. Maintain process quality and SLAs while delivering exceptional customer service. Education Qualification - High school Diploma / Graduate any will do. Work Experience - 1...

" Job Title: Associate CIBG Operations-Neo Corp Onboarding & Maintenance Job Location: Bangalore Key responsibilities: Run the process for Account setup, account\/user maintenance and account\/user closure\/deletion related formalities in Matrix unit Handle instructions and enquiries from stakeholders and ensure BankSLAs are met in achieving Customer Satisfaction Ensure client documentations to ensure the customer is complying with the internal KYC policies, Compliance and Regulatory Requirements Coordinating with the Relationship Teams to ensure the business requirements are met Role Description: Candidate with 3-5 yearsof experience in Corporate Account Opening, Maintenance & Internet bank...