855 Slas Jobs - Page 12

The Loan Servicing Supervisor - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Supervisor, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Supervisor - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, ...

The Credit Support Analyst - Team Leader, a pivotal role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Credit Support Analyst, you will gain valuable exposure to various aspects of running a banking office, contributing to the seamless operation and success of our financial services. Join us to play a crucial role in our dynamic and collaborative environment. Job Summary As a Credit Support Analyst - Team Leader within our Loans group, you will oversee and guide your team daily to ensure the fulfillment of all Service Level Agreements (SLAs). You will supervise a range of processes, including...

Credit Support Specialist III Senior Team Member, a pivotal role within our Loans group. This position is integral to our team, offering the opportunity to engage with various facets of banking operations. As a key contributor, you will be expected to excel in executing specific tasks and requirements, driving success and efficiency in our banking office Job Summary As a Credit Support Specialist III Senior Team Member in our Loans group, you will be responsible for executing assigned tasks while ensuring compliance with all Service Level Agreements (SLAs). Your role will encompass a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-F...

Fracktal Works is a leader in advanced 3D printing solutions, providing innovative additive manufacturing systems and services to transform industries. We are committed to delivering not just products, but complete solutions that empower our customers to succeed. We are seeking an experienced and customer-focused After Sales Manager to lead our after-sales operations. The role involves managing service delivery, ensuring customer satisfaction, handling technical support, spare parts management, and building long-term relationships with clients. Lead and manage the after-sales service team to ensure timely and effective customer support. Develop and implement strategies for improving customer...

As a member of the team at Birlasoft, you will play a crucial role in various strategic initiatives aimed at enhancing the organization's efficiency and productivity. Your responsibilities will include analyzing problems, implementing improvements, and driving a strong business excellence delivery model across different business units. You will be expected to understand costing models of various projects and devise strategies to enhance profitability. Your role will involve supporting delivery teams in driving business excellence initiatives such as process improvements and automation. You will be responsible for tracking quality at both project and business unit levels, identifying risks, a...

You should have experience in ServiceNow Portal Development, ServiceNow Tools Administration, and SAP SuccessFactors. Your role will involve identifying and assessing complex problems within your area of responsibility and creating solutions that require an in-depth evaluation of variable factors. You will interact with senior management at clients, dealing with matters that may require acceptance of an alternate approach. Your responsibility will be to provide innovative and secure technologies to help clients establish an intelligent operating model that drives exceptional results. The Tech For Operations (TFO) team, to which you will belong, focuses on delivering innovative and secure tec...

At PwC, our cybersecurity team focuses on protecting organizations from cyber threats using advanced technologies and strategies. As part of the identity and access management team at PwC, you will ensure secure and efficient access to systems and data for employees and clients. Your responsibilities will include designing and implementing strategies to protect sensitive information and manage user identities. In this role, you will build meaningful client connections, manage and inspire others, and navigate complex situations. You will deepen your technical expertise, grow your personal brand, and anticipate the needs of your teams and clients. Embracing ambiguity, you will ask questions, s...

Manage end-to-end processing tasks including reviewing documents, activating profiles, offer letter creation and raising support tickets Coordinate post-orientation steps for new hires Communicate professionally via email and respond promptly to internal and external queries Perform quality checks and self-audit work to maintain high accuracy Collaborate with clients to understand expectations and deliver accordingly Support team quality by reviewing peer deliverables for accuracy Resolve queries independently using available documentation and guidelines Handle multiple tasks efficiently and meet all assigned deadlines Create and share reports as and when required. Demonstrate a customer-foc...

Ownership of theapplication production support for the IT applicationsLead Application Support L1&L2 across the applications from the end user perspectiveForm , maintainand manage a capable IT application support team Ensure welldocumented SOP/checklist and execution same as per the expected timelines Own disasterrecovery of applications with close co-ordination with infra team Ensure expected SLAs ,turned around time requirements linked to incidents ,changes ,problems inproduction Manage theapplication deployment in production Lead andpriorities the application support teams work load Manage and Ownthe Problem Management Process Maintainapplication monitoring , performance tuning and testin...

Candidate with 6-8 years of experience of Incident, Major Incident & Service request management processes of ITSM The role requires proactively run incident processes and analyze incident metrics. Identifying changes in the support processes and change the incident management process respectively Conduct regular review of incident management process and drive improvement to the process, tools, templates, documents and reports with customer counterparts Provide education, guidance, support, to ensure adoption of and adherence to Incident management processes within vendor and customers internal support teams Experience of leading and managing Major incidents from notification to service resto...

Find your purpose in each day while contributing to a workplace revolution with SHL People Science. As a Senior Representative in Customer Services and Technical Support (AMS Shift), you will be at the forefront of delivering exceptional service to our global clients. Your role will involve resolving technical issues, supporting SHL systems and services, and fostering strong customer relationships every day. Join a culture at SHL that values career development, ongoing manager guidance, collaboration, flexibility, diversity, and inclusivity. This is a time of huge investment at SHL, making it an ideal opportunity to be part of a transformational journey. Your shift timings will be from 7 PM ...

NTT DATA is looking for an ERP Analyst to join their team in Hyderabad, Andhra Pradesh, India. As a Sr. OpenText (VIM) Consultant, you will be responsible for working in different shifts and possessing strong communication skills. The ideal candidate should have at least 5 years of experience in implementing and supporting SAP OpenText VIM module. You will be required to work on SLA's, handle multiple clients, and synchronize with different clients and processes simultaneously. Key responsibilities include being well-versed with functionalities of VIM 7.5, configuration knowledge in VIM bolt on, Invoice Capture Center 7.5, Open Text Archive Server, and SAP AP, AR, GL. You should have experie...

You will be joining a high-growth team with a global footprint at GMP, a pioneer of Interoperable Smart Parking. GMP has successfully connected parking and mobility stakeholders who were previously operating in silos in the European market and is now expanding its presence in the US and other global markets. Your responsibilities will include reviewing data for accuracy, communicating with clients to address account issues and provide customer service, and resolving any issues that arise. You will also support colleagues by answering questions about data entry processes and procedures, maintaining data integrity through secure file storage and backup, and filtering data to identify and corre...

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with the organization. If you aspire to be part of an inclusive, adaptable, and forward-thinking team, we invite you to apply now. We are currently looking for an ERP Specialist Advisor to join our team in Hyderabad, Telangana, India. The ideal candidate should possess a minimum of 15 years of experience in managing Oracle Database, MS-SQL, Postgres, Custom/Open source Databases. Some key responsibilities for this role include: - Creating comprehensive plans outlining scope, objectives, and deliverables. - Handling complex projects effectively. - Leading teams in project delivery for Oracle Cloud - ...

As a Procurement Specialist, you will play a key role in supporting strategic sourcing initiatives to identify cost-saving opportunities. You will conduct market intelligence, supplier risk assessments, and benchmarking. Your responsibilities will include assisting in the procurement transaction cycle, managing vendor databases, and ensuring compliance with procurement policies and vendor contracts. You will collaborate with internal stakeholders to understand procurement requirements and ensure timely fulfillment. Additionally, you will be responsible for generating and analyzing procurement dashboards and reports to optimize costs and monitor supplier performance. You will also support aud...

The Field Services Quality Assurance Manager is responsible for ensuring the implementation of Field Services Process & Quality system within the organization. Your scope of work will involve reviewing and redefining service processes, developing controlled documents, conducting routine audits, managing corrective actions programs, overseeing Customer Quality assurance, and focusing on people development for Field Services & Project operations in CIS. This position will be based in Gurgaon and report to the Service and Projects Head Data Center Platform. As an ideal candidate, you should hold a degree in Electrical/Electronic engineering with a minimum of 15 years of experience in Quality & ...

Role: Senior Process Executive/Process Specialist Exp: 1+ Years Budget: 5.5LPA Location: Bangalore Flexible Shift Must Have: Fraud management, dispute resolution, or related operational roles. Immediate to 15 Days Direct Walk-in

SUMMARY Service Delivery Manager Technical Support (Voice, BPO) We are looking for an experienced professional to join Technical Support (Voice, BPO) operations team in Chennai (Australian Shift). This role is best suited for candidates with strong expertise in service delivery, team leadership, and client management within a BPO/technical support environment. Position: Service Delivery Manager Technical Support (Voice, BPO) Location: Chennai Shift: Australian Shift Experience: 12+ years in BPO / Technical Support operations Key Responsibilities: Lead and manage the technical support voice process team to ensure seamless service delivery. Handle end-to-end delivery management for technical s...

JobDescriptionOwnership of theapplication production support for the IT applicationsLead ApplicationSupport L1&L2 across the applications from the end user perspectiveForm , maintainand manage a capable IT application support team Ensure welldocumented SOP/checklist and execution same as per the expected timelinesOwn disasterrecovery of applications with close co-ordination with infra team Ensure expectedSLAs ,turned around time requirements linked to incidents ,changes ,problems inproductionManage theapplication deployment in productionLead andpriorities the application support teams work load Manage and Ownthe Problem Management Process Maintainapplication monitoring , performance tuning a...

Functional Responsibility / Domain Related The role will include following responsibilities: Customized Research on various investment products like AIFs, MFs, PMS for asset managers, distributors and institutional investors Writing analytical articles related to the investment products/ themes, wealth management and general markets Continuous engagement with existing clients Detailed quantitative and qualitative analysis on other financial products like MFs, PMS, ULIPs, PE Funds, REITs, InvITs for bespoke assignments Qualitative Research: Qualitative assessment of AIFs based on various parameters like organisation structure, investment and risk management processes, process due diligence of...

The leading cloud-based platform provider for the mortgage finance industry, ICE, is seeking an Associate to perform exception reviews on documents and audits at various stages of the loan production process. Your role will involve ensuring compliance with customer requirements and industry regulations while maintaining the highest levels of quality and efficiency. Your responsibilities will include validating document recognition and data extraction, conducting data integrity checks, and following standard operating procedures. You will collaborate with management to address service delivery challenges, uphold data security protocols, and meet defined SLAs. Additionally, you will create bou...

SUMMARY Delivery Support Experience : 12 to 15years Qualification Finance and Accounting (Qualified or Semi Qualified) Roles & Responsibilities : Knowledge in Accounts Payable, Accounts Receivable and Record To Report (GL) Should have knowledge of Invoice processing to payment, Billing, Cash application, Collections Working knowledge in Bookkeeping, Intercompany reconciliation, Month/quarter/yearly close activities Coordinate with Finance and Accounting team to resolve issues. Experience working with external auditors to provide backup information Knowledge in VAT working and filing Zero-surprise delivery and ensure SLAs are met as agreed for customer. Delivery on attaining financial goals f...

SUMMARY Service Delivery Manager Technical Support (Voice, BPO) We are looking for an experienced professional to join Technical Support (Voice, BPO) operations team in Chennai (Australian Shift). This role is best suited for candidates with strong expertise in service delivery, team leadership, and client management within a BPO/technical support environment. Position: Service Delivery Manager Technical Support (Voice, BPO) Location: Chennai Shift: Australian Shift Experience: 12+ years in BPO / Technical Support operations Key Responsibilities: Lead and manage the technical support voice process team to ensure seamless service delivery. Handle end-to-end delivery management for technical s...

As the Tech Lead, Technical Production Control at Fiserv, you will be an integral part of a 24/7 team responsible for monitoring the production platform including applications and servers. Your primary role will involve addressing incidents such as alerts related to Batch Jobs, servers, and applications by coordinating with relevant parties and taking ownership of the situation. You will interact with US counterparts, Datacenter teams, and external vendors to ensure smooth operations. Key Responsibilities: - Resolve production incidents by analyzing issues and coordinating with necessary parties. - Monitor and respond to Observability Alerts using tools like Splunk, Dynatrace, and Automic. -...

As a Consultant in this role, you will be required to work in various shifts including 6am to 4pm, 12pm to 10pm, and 3.30pm to 1.30am. A key requirement for this position is to possess excellent communication skills. You should have over 8 years of experience in the implementation and support of the SAP GTS module. Your responsibilities will include working on SLA's, handling multiple clients, and effectively synchronizing with different clients and processes simultaneously. It is essential that you have knowledge and experience in GTS Letter of Credit, GTS ECR, GTS Customs Declaration document, GTS product auto classification BrokerCustoms Integration, and key integration points between ECC...