3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Technical Assistance Center (TAC) Network Engineer with 3+ years of experience, your primary responsibility will be to provide technical support and resolve network-related issues for customers. You should have a strong understanding of networking fundamentals, including TCP/IP, DNS, DHCP, SNMP, OSI model, and network architectures. Your proficiency in routing and switching is crucial, as you will be configuring, managing, and troubleshooting routers and switches. Knowledge of dynamic routing protocols such as OSPF, BGP, and VLANs is essential. Additionally, you should be well-versed in network security principles, firewalls, VPNs, IPS/IDS systems, ACLs, and security best practices. Experience with network monitoring tools, management protocols, and performance optimization techniques is required. You should have excellent troubleshooting skills to identify and resolve network issues efficiently. Familiarity with networking hardware from vendors like Cisco, Juniper, and Arista is expected. Strong communication skills are essential for interacting with customers, understanding their requirements, and providing clear explanations. Proficiency in documenting network configurations, troubleshooting steps, and solutions is necessary for future reference and knowledge sharing. A TAC Network Engineer should be committed to continuous learning, staying updated with the latest networking technologies, trends, and industry developments. User-level knowledge of Jira ticketing, Slack usage, and Splunk is a plus. This role requires working in a 12-hour shift pattern (4 days on, 3 days off) with 24/7 support on a rotational basis every 3 months. Immediate to 15 days notice period is expected, and the work mode is from the office. If you possess technical expertise, problem-solving abilities, communication skills, and a customer-centric approach, we encourage you to apply for this challenging and rewarding position as a TAC Network Engineer.,

Posted 2 days ago

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