2874 Slack Jobs - Page 9

Job Overview: The Assistant Manager – Onshore/Offshore Operations will play a key role in overseeing and coordinating the activities of both onshore and offshore teams. This position requires a strong understanding of cross-functional team dynamics, effective communication skills, and the ability to manage multiple operations across diverse geographies. The Assistant Manager will ensure smooth integration of onshore and offshore teams to achieve organizational goals, maintain operational excellence, and deliver high-quality service to clients or internal stakeholders. Key Responsibilities: Team Coordination: Manage and coordinate daily activities across both onshore and offshore teams, ensuring that workflows are aligned and that communication between teams is seamless. Facilitate collaboration and ensure the timely exchange of information and resources. Operational Oversight: Oversee the performance of both onshore and offshore operations, ensuring adherence to company policies, project timelines, and quality standards. Monitor progress, identify potential issues, and take corrective action as needed. Process Optimization: Continuously assess operational processes across both onshore and offshore teams to identify areas for improvement. Implement and monitor process improvements to enhance efficiency, reduce costs, and improve service delivery. Resource Management: Coordinate resource allocation for both onshore and offshore teams. Ensure that the teams have the necessary tools, training, and support to meet their objectives. Manage and balance workload distribution between teams to optimize productivity. Client and Stakeholder Management: Act as a liaison between the teams and key stakeholders (both internal and external). Ensure that client needs are met, and expectations are managed. Provide regular updates to clients or senior management regarding project status, risks, and performance. Quality Assurance: Ensure that both onshore and offshore teams meet or exceed quality expectations. Regularly review team outputs, provide feedback, and implement corrective actions when necessary to improve performance and maintain high service standards. Issue Resolution & Risk Management: Identify potential risks or issues that may arise in onshore/offshore operations and work with teams to mitigate them. Resolve operational or team-related challenges swiftly and effectively to minimize disruptions. Performance Monitoring: Track and measure team performance using key performance indicators (KPIs). Regularly review team productivity, efficiency, and quality, and ensure that targets are met. Provide feedback and implement necessary actions to drive continuous improvement. Reporting & Documentation: Prepare and present regular reports on operational performance, highlighting key metrics, progress, and challenges. Maintain accurate documentation of operational procedures, decisions, and project updates. Cross-Functional Collaboration: Work closely with other departments, including HR, IT, and finance, to ensure the smooth functioning of operations across both onshore and offshore teams. Foster a culture of collaboration and ensure alignment with company-wide goals. Training and Development: Identify training needs within both onshore and offshore teams, and coordinate with HR to provide appropriate training programs. Support team members’ professional development to enhance their skills and drive team performance. Key Requirements: Experience: Minimum 3-5 years of experience in an operational or management role, ideally with experience handling both onshore and offshore teams. Strong understanding of offshore outsourcing models, global delivery methods, and multi-geography team coordination. Education: Bachelor’s degree in Business Administration, Management, or a related field. Relevant certifications in project management (e.g., PMP, Scrum, Lean Six Sigma) are a plus. Leadership Skills: Demonstrated ability to lead and manage cross-functional teams (onshore and offshore) to achieve operational excellence. Strong team-building skills and the ability to inspire and motivate team members across diverse locations. Communication Skills: Excellent verbal and written communication skills, with the ability to manage relationships with clients, internal stakeholders, and remote teams across time zones. Proven ability to manage conflicts, mediate discussions, and resolve issues effectively. Project Management Expertise: Proficiency in project management techniques and tools, including the ability to plan, monitor, and execute projects across multiple teams. Ability to prioritize tasks, manage competing deadlines, and ensure that objectives are met. Cross-Cultural Awareness: Understanding of the cultural differences and challenges involved in managing both onshore and offshore teams, with the ability to navigate these differences effectively. Problem-Solving & Analytical Skills: Strong analytical and problem-solving skills, with a proven ability to think critically and make data-driven decisions in high-pressure situations. Adaptability & Flexibility: Ability to work across different time zones, manage multiple projects, and adapt to changing business needs and environments. Client-Focused Mindset: Strong customer service orientation and ability to manage client expectations, ensuring the delivery of high-quality services in line with client requirements. Desirable Attributes: Experience in managing teams across multiple geographies (offshore, onshore). Familiarity with cloud-based project management tools (e.g., Asana, JIRA, Trello) and collaboration platforms (e.g., Slack, Microsoft Teams). Knowledge of IT outsourcing or BPO (Business Process Outsourcing) industry. Key Competencies: Leadership: Ability to lead diverse teams, drive performance, and foster collaboration. Communication: Proficient in communicating with stakeholders across various levels and regions. Problem-Solving: Strong skills in identifying challenges, developing solutions, and implementing improvements. Organizational Skills: Ability to manage multiple priorities and maintain operational excellence across regions. Global Perspective: Understanding of global business practices and the dynamics of working with teams in different time zones.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. As a member of the Controllership SSC team, the candidate can expect to work in a fast-paced, non-traditional environment while building relationships within the accounting team and the larger organization (i.e. Mergers & Acquisitions,Finance & Strategy, Revenue Recognition/Management, Procurement, Treasury, Tax, and Compliance). The Senior Accountant is responsible for many aspects of general ledger-related activities focused on mergers and acquisitions, proper application of US GAAP, various accounting transactions, monthly and quarterly close and balance sheet account reconciliations. In addition, the role will be involved in the preparation of statutory and compliance filings,participate in SOX compliance, and interact with our external auditors around the world and annual audits. We are looking for someone who has excellent problem solving skills, is a strong communicator, thrives on process improvement, and enjoys working in a challenging, fast–paced environment to support our continued success. The position is based in Hyderabad and rolls up under Worldwide Controller Organization. Responsibilities Execute monthly accounting close activities and deliverables (i.e. journal entries, account reconciliations, analytics and reporting) of any controllership process, with a focus on entities acquired in business combinations Understand and prepare accounting entries for various financial activities, which may include transactions across the entire P&L and Balance Sheet (reserves and non-standard entries) Accounts Receivable and Liabilities Prepare monthly / quarterly financial statement flux variance analysis for management reporting Provide support to the 10-Q and 10-K reporting process, including preparing supporting schedules Work cross-functionally with and support our business partners by providing financial insights and relevant reporting Prepare SOX documentation including the EAE documentation as part of SOX control execution/compliance Assist in coordinating quarterly reviews, annual audits and SOX testing with internal and external auditors Work cross-functionally with the Regional and International accounting teams to ensure alignment and to drive process improvements Ability to quickly understand new processes identified and ready to work on such processes. Ability to work independently with the process owners to ensure that all tasks are completed on time and any changes communicated Create and maintain process documentation Execute ad-hoc deliverables related to new system implementations and process improvements. Experience manipulating, analyzing, and summarizing, large volumes of data Deliver on ad-hoc projects / deliverables as necessary Skills/Experience 8+ years of relevant experience in Accounting, analyzing information, attention to details, deadline oriented, thoroughness in the deliverables, spirit to work as a team and confidentiality 3+ years of relevant process experience across a broad range of processes,(for the selected role) with ability to interpret and apply relevant US GAAP as well as local GAAP, as applicable Experience in SOX control documentation / execution Detail oriented, ability to multi-task and work independently Understanding of international statutory reporting/compliance processes Understanding of a variety of ERP systems, including Oracle, Workday Financials, Netsuite, and others, and willingness to learn quickly Knowledge of other tools such as Oracle, Workday Financials, NetSuite, Blackline, eGRC360, Tableau, Hyperion, Microsoft Excel, Slack, Google Suite, etc. is desirable Strong organizational and verbal / written communication skills Passion in process improvement and automation Willing to work in a challenging environment that will evolve as Salesforce acquires new businesses Strong ability to respond quickly to various requests Must be a self-starter - ability to self-motivate, adapt to change and work in a fast-paced environment Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Software Engineer - Content Parsing The Opportunity We're looking for a talented and detail-oriented Software Engineer - Content Parsing to join our dynamic team. In this role, you'll be crucial in extracting, categorizing, and structuring vast amounts of content from various web sources. You'll leverage your expertise in Python and related parsing technologies to build robust, scalable, and highly accurate parsing solutions. This position requires a strong focus on data quality, comprehensive testing, and the ability to implement effective alerting and notification systems. Responsibilities : Design, develop, and maintain robust and scalable HTML parsing solutions to extract diverse web content. Implement advanced content categorization logic to accurately classify and tag extracted data based on predefined schemas and business rules, incorporating AI/ML techniques where applicable. Develop and integrate alerting and notification systems to monitor parsing performance, identify anomalies, and report on data quality issues. Write comprehensive unit, integration, and end-to-end test cases to ensure the accuracy, reliability, and robustness of parsing logic, covering all boundary conditions and edge cases. Optimize parsing performance and efficiency to handle large volumes of data. Troubleshoot and resolve parsing issues, adapting to changes in website structures and content formats. Contribute to the continuous improvement of our parsing infrastructure and methodologies, including the research and adoption of new AI-driven parsing techniques. Manage and deploy parsing solutions in a Linux environment. Collaborate with DevOps engineers to improve the scaling, deployment, and operational efficiency of parsing solutions. This role requires occasional weekend work as content changes are typically deployed on weekends, necessitating monitoring and immediate adjustments. Qualifications : Bachelor's degree in Computer Science or a closely related technical field is required. Experience in software development with a strong focus on data extraction and parsing. Proficiency in Python and its ecosystem, particularly with libraries for web scraping and parsing (e.g., Beautiful Soup, lxml, Scrapy, Playwright, Selenium). Demonstrated experience in building or parsing complex and unstructured HTML content into structured data formats. Understanding and practical experience with content categorization techniques (e.g., keyword extraction, rule-based classification, basic NLP concepts). Proven ability to design and implement effective alerting and notification systems (e.g., integrating with Slack, PagerDuty, email, custom dashboards). Attention to details with unit testing skills, with a meticulous approach to covering all boundary conditions, error cases, and edge scenarios. Experience working in a Linux environment, including shell scripting and command-line tools. Familiarity with data storage solutions (e.g., SQL databases) and data serialization formats (e.g., JSON, XML. Experience with version control systems (e.g., Git). Excellent problem-solving skills. Strong communication and collaboration abilities.

Social Media Content Creator 📍 Clipped Assist • Full-time • Manila, Philippines / Mumbai, India (Remote-Hybrid) 🕓 Working Hours: 4:30 AM – 12:30 PM IST (Aligned to Australian Time Zone) 📅 Working Days: Monday – Friday 🎯 Purpose of the Role We’re looking for a creative and detail-oriented Social Media Content Creator to craft compelling, on-brand organic content for a portfolio of clients in the Wellness, Food, and Real Estate sectors. You'll transform raw assets (images, short/long-form videos, and draft copy) into platform-optimized, scroll-stopping posts across Facebook, Instagram, TikTok, and LinkedIn . 🛠️ Key Responsibilities 1. Content Preparation & Editing Edit and format visuals (photos/videos) to match each platform’s specifications. Add captions, motion graphics, subtitles, and overlays when required. Refine tone, spelling, and grammar to ensure all content is polished and brand-aligned. 2. Publishing & Scheduling Create and manage weekly/monthly content calendars. Schedule posts using tools like Meta Business Suite, Later, or Buffer. Ensure optimal posting times, active links, relevant hashtags, and correct tagging. 3. Community & Brand Management Follow and apply each brand’s visual and verbal guidelines. Monitor and flag key comments or DMs for client attention; handle light moderation as needed. 4. Performance Tracking & Reporting Record and report key metrics (engagement, reach, follower growth, etc.). Provide insights and ideas based on content performance and current trends. Stay updated on emerging formats, sounds, and styles in the Wellness, Food, and Real Estate niches. 5. Collaboration & Process Management Maintain organized folders, drafts, and calendars in shared drives/project tools. Communicate progress and blockers promptly; adhere to turnaround times and deadlines. 🔧 Tools You Should Be Comfortable With Editing: Canva, CapCut, Adobe Express / Premiere Rush Scheduling: Meta Business Suite, Buffer, Later, Hootsuite Collaboration: Google Drive, Slack, Notion or Asana If you're a content-savvy creator who thrives in a fast-paced environment and can juggle multiple brands with clarity and creativity— we want to hear from you!

We’re Hiring: Remote Admin Assistant | Singapore-Based Location: Singapore (Work From Home / Remote) Employment Type: Full-time / Part-time / Contract Level: Entry-Level or Mid-Level We’re looking for a Remote Administrative Assistant who is organized, dependable, and detail-oriented to help support our day-to-day operations — all from the comfort of your home. Key Responsibilities: Perform data entry, document preparation, and file organization Schedule meetings, manage calendars, and coordinate virtual appointments Handle email correspondence and respond to administrative inquiries Prepare reports, basic spreadsheets, and presentation slides Assist teams with remote coordination and task follow-ups Maintain digital records and update internal systems Requirements: Based in Singapore with valid work authorization Prior experience in admin, virtual assistant, or clerical roles preferred Proficient in Microsoft Office or Google Workspace (Docs, Sheets, Gmail, Calendar) Excellent time management and communication skills Reliable internet connection and a quiet workspace Self-motivated and able to work independently with minimal supervision Bonus Points: Familiarity with tools like Slack, Zoom, Trello, Notion, or Airtable Experience supporting HR, finance, or operations teams Ability to manage confidential information responsibly What We Offer: 100% Remote & Flexible Work Schedule Supportive and collaborative virtual team culture Performance-based incentives Opportunities to transition into full-time or permanent roles Training and digital tools provided

Who are we and what do we do? BrowserStack is the world’s leading cloud-based software testing platform, empowering over 50,000 customers—including Amazon, Microsoft, Meta, and Google—to deliver high-quality software at speed. Founded in 2011 by Ritesh Arora and Nakul Aggarwal, the company has grown to support more than two million tests daily across 22 global data centers, providing instant access to 35,000+ real devices and browsers. With over 1,200 employees and a remote-first approach, BrowserStack operates at the intersection of scale, reliability, and innovation. Its suite of products spans manual and automated testing, visual regression, accessibility, and test management—all designed to simplify the testing process for modern development teams. Behind the scenes, BrowserStack continues to push the boundaries with AI capabilities like smart test case generation and design, flakiness detection, auto-healing and more —helping teams reduce maintenance overhead, debug faster, and catch issues earlier in the development lifecycle. Recognized for its innovation and growth, BrowserStack has been named to the Forbes Cloud 100 list for four consecutive years. With backing from investors like Accel, Bond, and Insight Partners, the company continues to expand its product offerings and global footprint. Joining BrowserStack means being part of a mission-driven team dedicated to shaping the future of software testing. About the Role We’re hiring an experienced Executive Assistant to work directly with our CEO in a high-impact, high-trust capacity. This is a role for someone who brings structure to chaos, manages complexity with ease, and operates with discretion and confidence. You’ll be the force behind the CEO’s focus — helping streamline internal alignment, manage high-stakes external engagements, and deliver operational excellence across the board. Key Responsibilities Serve as a trusted partner to the CEO — enabling clarity, focus, and seamless execution. Manage a complex calendar across multiple organizations (BrowserStack, Edra, and personal) — including prioritization, scheduling, and follow-ups. Plan and support global travel, including visa processing, forex, flights, hotels, itineraries, and logistical support. Be the CEO’s communication anchor — coordinating with internal teams, leadership, investors, customers, and external stakeholders to ensure smooth and professional information flow. Coordinate external events such as CXO roundtables, investor meetings, speaking engagements, and conferences — ensuring tight execution and aligned messaging. Handle confidential information and sensitive documents with absolute discretion. Collaborate with other senior leaders and their EAs to manage cross-functional workflows and org-wide priorities. Track and drive key operational tasks — including expense reports, internal approvals, to-do lists, follow-ups, and daily planning. Must-Have Experience 7+ years of total work experience, including 2+ years as an Executive Assistant. Worked as an EA in a scaled organization (1000+ employees). Experience supporting CEOs, promoters, or founders in India. Global exposure — managed international travel and multi-timezone calendar coordination. Proven ability to thrive in fast-paced, high-growth, high-expectation environments. Personal Characteristics (Must-Haves) Based in Mumbai or willing to relocate. Available to work flexible hours, including weekends or off-hours when needed. Strong ownership mindset — meticulous, dependable, and detail-oriented. Operates with a high degree of confidentiality and professionalism. Excellent interpersonal and communication skills — clear, tactful, and persuasive. Smart, well-presented, and emotionally intelligent — able to represent the CEO with polish. A team player with a willingness to learn and take feedback constructively. Bias for action — hustler with a GSD (Get Stuff Done) attitude. Tech-savvy — well-versed with modern productivity and collaboration tools (Google Workspace, Notion, Slack, etc.). Demonstrates loyalty and long-term alignment with the founder’s mission and values. Good to Have: 5+ years of EA-specific experience. Prior experience working at a technology or SaaS company, especially in a founder-led environment.

About EPIC At EPIC , we don’t just manage businesses—we empower visionaries to scale with heart, innovation, and excellence. From tech infrastructure and digital operations to bold creative content, we’re the digital backbone behind today’s most impactful thought leaders—coaches, authors, consultants, and educators. We're not your typical agency. We act as the COO of digital ecosystems , allowing clients to stay in their genius zone while we flawlessly manage the rest. Think Bigger. Go With EPIC. Role Overview The Business Manager at EPIC plays a pivotal role in driving operational excellence, client satisfaction, and scalable growth. This person is the bridge between visionary strategy and daily execution , ensuring that both internal teams and client projects stay on track, aligned, and thriving. If you love building systems, streamlining operations, empowering teams, and making clients feel deeply supported—you’re our kind of leader. Key Responsibilities 🔹 Client & Project Management Serve as the primary point of contact for a set of high-value clients. Lead onboarding, timelines, delivery milestones, and feedback cycles. Ensure NPS 90+ standards by building strong, trust-driven relationships. Proactively manage scope, address concerns, and keep clients informed and delighted. 🔹 Team Coordination & Leadership Collaborate with design, tech, video, and operations teams to execute on deliverables. Lead internal sync-ups to track progress, identify blockers, and maintain momentum . Uphold a “ Play as a Pack ” culture by supporting cross-functional collaboration. 🔹 Business Operations & Growth Identify opportunities to improve workflows and client results using automation and process tools like Airtable, ClickUp, etc. Analyze performance reports to recommend upsells, retainer renewals, or added services. Support in documenting and implementing SOPs across service verticals. 🔹 Strategic Support Assist in creating client-specific roadmaps for scale, aligned with EPIC’s capabilities. Contribute to quarterly OKRs by tracking progress across key business goals. Support leadership in data-backed decision-making and quarterly reviews. What You Bring to the Table 3+ years of experience in online business management, project management, or operations (preferably agency-side or client-facing). Deep understanding of digital ecosystems—email systems, funnel flows, automation, and online platforms. Familiarity with Airtable, Google Workspace, Slack, project management tools, and CRM platforms (like GoHighLevel, Kajabi, ActiveCampaign). Excellent communication and stakeholder management skills. Detail-oriented mindset with the ability to zoom out for strategy and zoom in for execution . Strong ownership attitude and bias for action. Who You Are (EPIC Fit) Bold Thinker: You’re not afraid to suggest better ways to do things. Heart-Led Leader: You care deeply—about people, projects, and progress. System-Minded: You’re obsessed with simplifying chaos through structure. Collaborative by Nature: You believe great work happens in packs, not silos. Growth-Oriented: You love learning and evolving with every challenge. KPIs You’ll Own Client Retention & Satisfaction (NPS 90+) On-time Delivery (95% projects delivered early) SOP Completion & Adoption Team Task Coordination and Progress Tracking Revenue Expansion from Existing Clients Perks of Being EPIC Work with global thought leaders and mission-driven brands High-ownership, no-micromanagement culture Access to events, masterminds, and global communities A creative, heart-led team that celebrates wins and learns fast Ready to Join the EPIC Journey? We’re scaling fast—and we’re doing it with bold humanity. 📧 Send your resume and a short note on why you’re EPIC-ready to hr@gowithepic.com 📍Subject Line: Business Manager – EPIC Application

github cloud, cicd, java, junit test ng, selenium 4.0 and above, cucumber, postmen, optimised bdd, Rest assured api testing complete more on automation, restful soap. Jekins integration slack, newrelic full fledge framework creation from scratch, jira, xray, zephyr Agile scrum canone complete knowledge, pi planning Project mgmy, process mgmt, quality control, code optimization, best coding practice. Job Type: Full-time Pay: ₹1,500,000.00 - ₹2,000,000.00 per year Benefits: Health insurance Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Yearly bonus Application Question(s): What is your Notice Period? Do you have team handling experience? Experience: QA Lead: 10 years (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person Speak with the employer +91 9992227777

Job Description Bachelor’s/Master’s degree in Computer Science, Information Technology or related field 5-7 years of experience in a DevOps role Strong understanding of the SDLC and experience with working on fully Agile teams Proven experience in coding & scripting DevOps, Ant/Maven, Groovy, Terraform, Shell Scripting, and Helm Chart skills. Working experience with IaC tools like Terraform, CloudFormation, or ARM templates Strong experience with cloud computing platforms (e.g. Oracle Cloud (OCI), AWS, Azure, Google Cloud) Experience with containerization technologies (e.g. Docker, Kubernetes/EKS/AKS) Experience with continuous integration and delivery tools (e.g. Jenkins, GitLab CI/CD) Kubernetes - Experience with managing Kubernetes clusters and using kubectl for managing helm chart deployments, ingress services, and troubleshooting pods. OS Services – Basic Knowledge to Manage, configuring, and troubleshooting Linux operating system issues (Linux), storage (block and object), networking (VPCs, proxies, and CDNs) Monitoring and instrumentation - Implement metrics in Prometheus, Grafana, Elastic, log management and related systems, and Slack/PagerDuty/Sentry integrations Strong know-how of modern distributed version control systems (e.g. Git, GitHub, GitLab etc) Strong troubleshooting and problem-solving skills, and ability to work well under pressure Excellent communication and collaboration skills, and ability to lead and mentor junior team members Career Level - IC3 Responsibilities Design, implement, and maintain automated build, deployment, and testing systems Experience in Taking Application Code and Third Party Products and Building Fully Automated Pipelines for Java Applications to Build, Test and Deploy Complex Systems for delivery in Cloud. Ability to Containerize an Application i.e. creating Docker Containers and Pushing them to an Artifact Repository for deployment on containerization solutions with OKE (Oracle container Engine for Kubernetes) using Helm Charts. Lead efforts to optimize the build and deployment processes for high-volume, high-availability systems Monitor production systems to ensure high availability and performance, and proactively identify and resolve issues Support and Troubleshoot Cloud Deployment and Environment Issues Create and maintain CI/CD pipelines using tools such as Jenkins, GitLab CI/CD Continuously improve the scalability and security of our systems, and lead efforts to implement best practices Participate in the design and implementation of new features and applications, and provide guidance on best practices for deployment and operations Work with security team to ensure compliance with industry and company standards, and implement security measures to protect against threats Keep up-to-date with emerging trends and technologies in DevOps, and make recommendations for improvement Lead and mentor junior DevOps engineers and collaborate with cross-functional teams to ensure successful delivery of projects Analyze, design develop, troubleshoot and debug software programs for commercial or end user applications. Writes code, completes programming and performs testing and debugging of applications. As a member of the software engineering division, you will analyze and integrate external customer specifications. Specify, design and implement modest changes to existing software architecture. Build new products and development tools. Build and execute unit tests and unit test plans. Review integration and regression test plans created by QA. Communicate with QA and porting engineering to discuss major changes to functionality. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 6+ years of software engineering or related experience. Qualifications Career Level - IC3 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

As a Quality Assurance (QA) Engineer, you play a crucial role in defining and implementing quality assurance and testing processes within our organization. Your extensive experience in software quality enables you to drive strategic initiatives that enhance product quality, testing efficiency, and continuous improvement. Working within a software engineering team, you are responsible for writing and executing manual test scripts for new releases. Your contribution ensures the quality and understanding of complex business requirements. You are an integral part of our cross-team QA Clan, involved in assessing the system's current state and shaping the future QA strategy. This includes testing existing functionality, ensuring proper QA for future development, and evaluating testing tools and practices. Your responsibilities include collaborating with product managers, developers, and stakeholders to define test objectives, scope, and timelines. You develop detailed test plans, cases, and scenarios to validate software functionality, performance, and security. Through manual testing, you verify software functionality, detect defects, and maintain quality standards. Analyzing test results, you identify areas for improvement and enhance testing processes, methodologies, and tools. Effective collaboration with cross-functional teams ensures alignment between testing activities and project goals. Supporting stakeholders with any encountered issues and maintaining product documentation are also part of your role. Qualifications: - Minimum 3 years of experience in Test/QA or similar roles, particularly with software applications. - Strong attention to detail and ability to meet deadlines. - Experience in test-driven development, unit testing, and UI testing tools like Cypress. - Familiarity with Scrum or similar agile methodologies. - Excellent English communication skills. - Strong organizational skills, multitasking ability, and prioritization in a fast-paced environment. - Experience with BDD, Cucumber, Gherkin, web application development, and test automation is advantageous. - Relevant certification (e.g., ISTQB) is a plus. Skills: - Knowledge or experience in the Health and Fitness industry. - Support for complex ERP systems. - Hardware peripherals and network troubleshooting. - Proficiency in Git, IntelliJ, Slack, Jira, Confluence, or similar tools. Personal Characteristics: - Positive attitude and teamwork mindset. - Self-motivated and well-organized. - Process-oriented yet adaptable to changing circumstances. - A people person with strong relationship-building skills, integrity, reliability, and maturity.,

Why you will love this job? You’ll own and elevate the first-time user experience. Your primary mission will be to make users’ very first interaction with SmartyMe delightful, intuitive, and memorable. You’ll take full ownership of activation — designing onboarding flows, aha moments, and early success loops that help users feel instantly connected and motivated to learn. This is the most critical part of our product journey, and you’ll be the one leading it. You’ll support monetization through meaningful UX. You’ll help create monetization flows that align with user intent and real value — avoiding dark patterns and instead focusing on making our premium offerings both desirable and accessible. You’ll shape the core of an impactful product. Beyond activation, you’ll contribute to evolving SmartyMe’s core learning experience — from content delivery to habit-forming mechanics that support long-term growth and user success. You’ll experiment boldly in our AI Lab. As part of our internal AI Lab, you’ll join fast-moving teams that prototype, test, and validate cutting-edge features powered by AI — including personalized tutors, adaptive content, and generative learning journeys. You’ll drive real product impact — not just design screens. At Stellartech, everyone on the team drives product initiatives — regardless of title. You’ll work closely with engineers, analysts, and product leadership to run discovery, identify and frame the right problems, design and iterate on solutions, write clear specs, and guide those solutions through development and launch — collaborating at every stage to make sure what we ship truly works for users. Our team includes experienced folks from companies like Miro, Palta, Uber, and Bolt, so you’ll be surrounded by people who care deeply about craft, speed, and impact. What would your day look like? Designing and refining onboarding and activation journeys that maximize engagement and retention. Driving product discovery alongside teammates — helping define the “what” and “why,” not just the “how.” Collaborating closely with engineers, analysts, and fellow designers to align on user needs, technical feasibility, and business priorities. Validating ideas early through user testing and lightweight prototypes — before they hit development. Creating polished, high-fidelity designs ready for implementation, with a strong eye for visual clarity and usability. Rapidly prototyping and testing hypotheses within the AI Lab and beyond. Writing clear documentation to support alignment, hand-off, and future iterations. Working with engineers to refine edge cases and uphold design quality in production. Contributing to the evolution of our design system for scalability across multiple product directions. Technical Skills Product Design Expertise: Strong hands-on experience working on real-world products, ideally mobile-first consumer apps (EdTech, wellness, or habit-building products are a strong plus). Activation & Retention Focus: Proven experience designing flows that drive successful onboarding, engagement, and early habit formation. AI Awareness: Comfortable designing around AI-powered features and working with uncertain hypotheses. Figma Expertise: Confident with components, auto layout, variants, prototyping, and versioning workflows. Design System Proficiency: Skilled in contributing to and expanding scalable, efficient design systems. Human Skills Product Mindset & Ownership: You think beyond the pixels — always asking “why,” owning your work end to end, and pushing for product excellence. Initiative & Drive: You don’t wait for tasks — you identify opportunities, propose bold ideas, and lead new initiatives within the team. Detail-Oriented Craft: You care deeply about spacing, clarity, copy, and everything in between. Clear Communicator: You explain design decisions clearly and openly — whether in Slack, Figma, or live sessions. Always Learning: You stay curious and up to date — especially around AI, user psychology, and mobile UX trends. Sound like you? At Stellartech, we’re building the future of personalized education through design, technology, and curiosity. If you’re excited to help people unlock their potential from the very first tap — and want to drive real product outcomes, not just features — we’d love to hear from you. Why You'll Love Working With Us Impactful Work: Your contributions will directly shape the future of our company Innovative Environment: We're all about trying new things and pushing the envelope in EdTech Freedom: flexible role based either remotely or hybrid from one of our offices in Cyprus, Poland Health: we offer Health Insurance package for hybrid mode (Cyprus, Poland) and health corner in the Cyprus office AI solutions: GPT Chat bot/ Chat GPT subscription and other tools Wealth: we offer a competitive salary Balance: flexible paid time off, you get 21 days of annual leave + 10 bank holidays Collaborative Culture: Work alongside passionate professionals who are as driven as you are

Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we're transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship -- a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don't have the luxury to wait for perfection. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. Cvent is seeking an experienced Contracts Associate to join our Legal Department to support our global Commercial Legal Team. The successful candidate will work closely with our Commercial Legal Team, with responsibility for all aspects of the commercial contract operations, reporting, and management. This will necessitate working closely with the Sales team, Sales Operations, and Finance. This individual will be expected to bring a high degree of contracts analysis and operations experience to the position, and to rely on that expertise along with sound judgment and professionalism to operate independently. All work will require a "business" as well as a "legal" approach. Maintain and manage workflow and workload for the contract review process for a variety of contract types & commercial legal cases. Manage the Sales Escalations channel and maintain a procedure for ad-hoc or urgent approvals to ensure no negative impacts on sales velocity or deal flow. Review, interpret, draft, revise and negotiate SaaS agreements, contract addenda, NDAs, and service provider contracts; escalate to attorneys as appropriate. Work with the Commercial Legal Team to improve and maintain commercial records keeping, process documentation, and workflows. Maintain and develop processes between the Legal Department and business units, collaborating to create efficiencies and improve the contracting process. Assist the sales team with review of and responses to RFPs and RFQs, offering appropriate alternatives to contract terms and conditions. CLM & Contract Administration: Assist the Legal Operations Team with administration of Salesforce and the Contract Lifecycle Management Tool, including answering questions from internal stakeholders on use of CLM, monitoring the attorney assignment process, managing the contract archival process, managing smart import of documents, managing & working with Sales Operations on the signature coordination process, and monitoring CLM product updates and provide advisement to the Legal Operations Manager and Contracts Analyst for process improvement. Assist the Contracts Analyst with compiling monthly/quarterly reports as needed from the CLM Tool, Sigma, and/or other related systems. All other duties as assigned. Requirements: - Bachelor's degree required, with preference in Operations, Project Management, Business Administration, Legal Studies, or other related fields. - Minimum of 2 years experience with contract review and analysis, contract management and/or administration required. - SaaS experience is a plus. - Functional knowledge of Contract Lifecycle Management processes and workflows, including redlining, contract negotiation phase, approvals, product exhibits and addenda, etc. - Minimum of 2 years experience with a Contract Lifecycle Management (CLM) Tool heavily preferred (Ironclad CLM preferred but other tools accepted). - Strong personal computing skills, including proficiency with Adobe Suite & Microsoft Office products (including, but not limited to, Word, Excel, and PowerPoint) required. - Familiarity with Confluence, Jira, DocuSign, Box, Salesforce, Slack and other legal department related software systems heavily preferred. - Demonstrated Legal Operations and business acumen obtained from previous experience of projects and programs heavily preferred. - Understanding of basic legal vocabulary and concepts. - Self-starter who is action-oriented and possesses a strong sense of urgency, and the ability to comfortably work in an intensely deadline-oriented environment. - Speed and accuracy are essential requirements for this position. - Strong multitasking skills to be able to move and track multiple projects to completion. - Strong interpersonal and organizational skills and able to work well with a team. - Ability to communicate clearly, concisely and professionally with all levels of management regarding contracts analysis.,

About Glean Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work. About The Role Glean is building a world-class Data Organization composed of data science, applied science, data engineering and business intelligence groups. Our business intelligence group will be based in our Bangalore, India office. We are growing our BI team and making our initial hires. In this role, You Will Be a fully hands-on individual contributor. You will work on surfacing useful data driven insights, own analytical frameworks and continuously improve data foundations for BI to steer Glean’s success. Build dashboards to meet the most recurring needs of Marketing, Sales and Finance partners, iterate on them based on XFN feedback and maintain them. Own our BI tool and drive necessary migrations of dashboards from other tools, undertake net new dashboards.This will include training and elevating colleagues outside of the data group to consume/develop Sigma dashboards in meaningful ways. Foster and engage with citizen analysts from Sales, Sales Operations and Systems to inform decision making at scale. Provide one-off data-oriented analyses on high priority & urgent questions to help make Glean’s GTM/Finance operations more effective, e.g. analyse revenue and customer growth over time, deal cycles, sales funnel drop offs Manage a large volume of inbound analytics requests ensuring high-quality service and appropriate SLAs. Help develop and implement KPIs for sales, marketing and finance teams. Partner with Data Engineering to improve the reliability, scalability and usability of our business intelligence solutions for data, product, engineering and operations teams. About You Bachelors/Masters degree in a quantitative field, e.g. business, economics, data science. 6+ yrs of work experience in business intelligence or analytics. Proficient in SQL that you’re able to up-level other SQL users around you. Good at building dashboards and communicating insights via data visualizations leveraging standard BI tools like Metabase, Tableau, PowerBI, Qliksense. Familiar with Salesforce and the particulars of its data model. Concise and precise in written and verbal communication appropriate to the technical background of your audience. Able to work with short timelines with as few back and forth as possible across large time zone differences. You have experience at a B2B Saas company. You have experience working with marketing, sales, finance. You have executive communication experience. You have experience with Marketo and Google Analytics. Location: This role is hybrid (3 days a week in our Bangalore office) Compensation & Benefits Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Hi, we’re TechnologyAdvice. At TechnologyAdvice, we pride ourselves on helping B2B tech buyers manage the complexity and risk of the buying process. We are a trusted source of information for tech buyers, delivering advice and facilitating connections between our buyers and the world’s leading sellers of business technology. Headquartered in Nashville, Tennessee, we are a remote-first company with more than 20 digital publications and over 500 global team members in the US, UK, Singapore, Australia, and the Philippines. We’re proud to have been repeatedly recognized as one of America’s fastest growing private companies by Inc., as well as a Tennessee top workplace. We work hard each day and have fun, too, with monthly virtual events, recreational slack channels, and the occasional costumed dance from our CEO. All positions are open to remote work unless otherwise specified in the requirements below. The opportunity As an Analytics Engineer and data modeler within the Business Intelligence team at TechnologyAdvice, you will transform source data into standardized reporting assets to improve business performance and help connect technology buyers and sellers. You will architect source-of-truth data schemas to support business intelligence and enable data-led opportunities. You will create and maintain semantic layers within reporting workflows, driving accuracy and consistency in how business logic is applied. You will work with business intelligence and data science to ensure adoption of standardized reporting tables. You will build production data products that serve as building blocks for predictive models and customer-facing experiences. You will address data quality issues to improve accuracy and increase transparency around upstream failures. You will develop governed production workflows to ensure stability and oversight in reporting processes. You will engineer logical, usable data models to support reporting self-service and adapt to continuously evolving data sources. Success in this role requires the ability to partner effectively with internal stakeholders and develop a deep understanding of the data used to measure and optimize business performance. A positive attitude, attention to detail, and the ability to adapt to changing priorities are essential. If you’re looking for a role where your contributions make a difference and your ideas are welcomed, we want to hear from you. Location: India What You'll Do Own the full lifecycle of data model development, including ideation, prototyping, implementation, refactoring, and deprecation of outdated assets. Develop and maintain semantic data models that serve as the source-of-truth for data customers across the organization. Build common dimension tables to support enterprise reporting use cases and improve data model consistency and maintainability. Document and translate business requirements into data complex models that cover enterprise reporting needs, including marketing attribution and revenue recognition. Standardize data nomenclature and data type conventions and transform legacy data objects to standardized models. Partner with engineering, business intelligence, data science, and other teams to ensure alignment on development priorities and data solutions. Build workflows that maximize the efficiency of data processes while maintaining high standards of data quality, data usability, and performance. Adhere to best practices related to metadata management and metadata reporting. Develop subject matter expertise in specific business areas and data domains, and help educate customers regarding the correct utilization of data objects. Build and maintain production data products that serve as building blocks for business intelligence reporting, predictive data models, and product-led development initiatives. Create and maintain data lineage documentation to improve transparency and auditability of data transformations and dependencies. Implement automated data validation and testing frameworks to ensure data model integrity and trustworthiness. Manage quality assurance workstreams and drive adoption of appropriate incident management frameworks for enterprise reporting. Partner with data engineering to optimize data transformations and scheduled procedures for cost, performance, and reporting schedules. Work directly with business intelligence analysts to enforce the adoption of relevant data models and capture reporting requirements for data model development. Partner with upstream data owners to identify opportunities to improve downstream reporting capabilities, reduce model complexity, and increase data coverage. Participate in agile development processes, including sprint planning, retrospectives, and iterative delivery of data products. Understand stakeholder business objectives and how data and analytics solutions can help internal customers meet their goals. Identify opportunities for data acquisition or data integration projects to improve the value of enterprise data assets. Who You Are Bachelor's or Master's degree in a relevant field such as Computer Science, Information Systems, Data Science or a related discipline. 4-6 years of experience in data engineering, analytics engineering, data modeling, data architecture or data science, preferably in a digital business. Understanding of best practices for designing modular and reusable data structures (e.g. star and snowflake schemas) and implementing conceptual and logical data models Advanced SQL techniques for data transformation, querying, and optimization. Experience working within cloud-based data environments such as Snowflake, Redshift, or BigQuery and managing database procedures and functions. Knowledge of data transformation frameworks and data lineage best practices. Experience building, maintaining, and optimizing ETL/ELT pipelines, using modern tools like dbt, Dagster, Airflow, or similar. Familiarity with version control, CI/CD, and modern development workflows. Experience applying AI to improve work quality and the efficiency of the data model development process. Ability to collaborate cross-functionally with data analysts, engineers, and business stakeholders to understand data needs and translate them into scalable models Knowledge of data governance principles, data quality standards, and regulatory compliance (e.g., GDPR, CCPA) is a plus. Expertise in scripting and automation with experience in object-oriented programming and building scalable frameworks is a plus. Experience building production dashboards using tools such as Tableau, Power BI, or Looker is a plus. Strong attention to detail and a passion for staying updated with industry trends and emerging data management and data transformation technologies. Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward Please note that, as this is a contract position, no perks or benefits are included with this role. Work authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in India at hire and must maintain authorization to work in India throughout their employment with our company. Salary Range We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor. Hourly pay range ₹1,600—₹2,500 INR EOE statement We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. TechnologyAdvice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law. Pre-employment screening required. TechnologyAdvice does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. Any AI-generated or incomplete application answers will be auto-rejected.

About Glean Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work. About The Role Glean is looking for creative engineers to launch beautiful, smooth user facing features from within a modern React and TypeScript codebase. In a rapidly growing startup, this entails developing ideas with product designers to best balance constraints with requirements, delivering best-in-class user interfaces that run in modern mobile and desktop browsers, as well as creating frontend infrastructure to support rapid experimentation and development.. You Will Build delightful user interfaces with React.js in collaboration with stellar product designers and backend engineers Oversee the entirety of your features from inception to launch and beyond Write robust, maintainable code across the stack that’s easy to read, test, and scale Collaborate with cross-functional teams including design, product, and data to solve complex problems elegantly Mentor more junior engineers or learn from battle tested ones About You B.Tech / B.E in computer science, or related degree 3+ years of experience with a highly polished consumer grade React.js app or with any web app Thrive in a customer-focused, tight-knit and cross-functional environment A proactive and positive attitude to lead, learn, troubleshoot and take ownership of both small tasks and large features Passionate about using open web technologies (HTML5/CSS/JS) to build pixel perfect, zero-latency, 60FPS user interfaces that run on all devices Comfortable in TypeScript, or JavaScript and type-curious Experienced in or desire to master one or more of: Progressive Web Apps (PWA), Web Extensions, Electron, Capacitor, React, Redux, Webpack Location: This role is hybrid (3 days a week in our Bangalore office) Compensation & Benefits Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Job Description: Sr. Marketing Executive Experience Required: 7+ Years Location: Hyderabad Employment Type: Full-time About The Role We are looking for a dynamic and creative Sr. Marketing Executive with 7+ years of experience in internal communications, brand management, content creation, and storytelling. This role will play a key part in shaping the company’s internal narrative, aligning employee engagement with brand values, and producing compelling content across platforms. The person should be empathetic communicator with a people-first mindset, highly organized with strong project management skills, collaborative team player with the ability to manage multiple stakeholders, analytical thinker with attention to detail. Excellent communication in English is must. Key Responsibilities Internal Communications Develop and execute internal communication strategies that foster engagement and alignment with company goals. Create newsletters, leadership messages, and internal campaigns that resonate with employees. Coordinate with HR and leadership for company-wide announcements and initiatives. Branding Ensure consistent brand messaging across internal and external touchpoints. Support the development and rollout of brand guidelines and campaigns. Assist in employer branding strategies to enhance the company’s reputation as a great place to work. Leadership Branding Content Management & Storytelling Create engaging content including blogs, articles, video scripts, presentations, and case studies. Identify and share impactful employee stories and business wins that align with brand values. Manage content calendars and coordinate with design and digital teams for timely execution. Campaign Development Collaborate on integrated marketing campaigns across digital and offline channels. Track and analyze campaign performance, optimizing for engagement and reach. Requirements Bachelor's degree in Marketing, Communications, Journalism, or related field. Minimum 7 years of experience in marketing, with a focus on internal communications and content strategy. Excellent written and verbal communication skills. Strong storytelling abilities with a creative eye for content presentation. Familiarity with brand guidelines and internal communications platforms (e.g., SharePoint, MS Teams, Slack, Viva etc.). Experience with content management systems and basic knowledge of design tools (e.g., Canva, Adobe Suite) is a plus

Who We Are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. See yourself at Twilio. Join the team as our next Technical Support Engineer 2 (EMEA) on Twilio’s Platform and Applications support team. About The Job This position is needed to support our customers’ use of the Twilio platform, and help customers get the best experience from Twilio’s products. You will function as the voice of Twilio to our customers and partners, and operate as a subject matter expert for Twilio’s APIs and SDKs. This role reports to a Manager, Technical Support, who will be based in our Bengaluru office. This position requires working in a shift. The current shift timings for shift based roles supporting our EMEA customers is 1pm to 10pm Indian Standard time. This position also includes rostering. Rosters will be of a 5 day work week, and could include one weekend day. (example: Mon-Fri, Tue-Sat or Sun-Thu). Responsibilities Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams. Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences. Leverage your experience with troubleshooting and resolving Quality of Service (QoS) issues. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs. Review internal knowledge to stay current on industry shifts and standards. Assist your manager in process improvements by surfacing customer pain points to assist in process improvement. This position will also require supporting our customers on holidays to ensure that our customer’s needs are met. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required 2+ years of Technical Support Experience or similar relevant experience Full-Stack Javascript Tech Support experience with capabilities to troubleshoot server-side code (bonus would be either of: Node.js, C# or Java or python) and client-side code (JavaScript). React.js is a bonus. A good understanding of OOP concepts Skills in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums. Ability to stand in the customer’s shoes and demonstrate dedication to the customer experience. Excellent written and verbal communication skills. Desired Bonus skills: Serverless (Lambda) experience. Expertise with both native and mobile applications is a great bonus Having related experience in troubleshooting contact center products Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions. Understanding of WebRTC is a plus. Experience working collaboratively with team members in different geographic locations and time zones. Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures. Ability to influence and build effective working relationships with all levels of the organization. Interest in utilizing customer feedback to identify and drive improvements in our products. Location This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi) Travel We prioritize connection and opportunities to build relationships with each other. For this role, approximately 5% travel is anticipated to help you connect in-person in a meaningful way. What We Offer There are many benefits to working at Twilio, including things like competitive pay, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Zuddl is a modular platform for events and webinars that helps event marketers plan and execute events that drive growth. Event teams from global organizations like Microsoft, Google, ServiceNow, Zylo, Crowdstrike, Postman, TransPerfect and the United Nations trust Zuddl. Our modular approach to event management lets B2B marketers and conferences organizers decide which components they need to build the perfect event and scale their event program. Zuddl is an outcome-oriented platform with a focus on flexibility, and is more partner, less vendor. FUNDING Zuddl being a part Y-Combinator 2020 batch has raised $13.35 million in Series A funding led by Alpha Wave Incubation and Qualcomm Ventures with participation from our existing investors GrowX ventures and Waveform Ventures. What You'll Do Vendor Management Vendor Sourcing & Selection: Identify, research, and evaluate vendors based on operational needs. Ensure selection aligns with Zuddl’s quality, cost, and compliance standards. Onboarding & Contracting: Develop and execute robust onboarding processes for vendors. Draft, negotiate, and manage contracts and service-level agreements (SLAs) to safeguard organizational interests. Performance Monitoring: Track and continuously assess vendor performance against set KPIs. Drive regular reviews and implement improvement plans where needed. Relationship Building: Cultivate strong, collaborative partnerships with all vendors. Address issues proactively and foster open, solution-oriented communication. Risk Mitigation: Proactively identify, evaluate, and address potential risks related to vendor performance, delivery, and compliance. Professional Services Delivery Contract Negotiation: Lead negotiations for both new and renewal contracts and SLAs to secure favorable terms and long-term value for Zuddl. Service Management: Oversee delivery of professional services, ensuring outcomes meet agreed quality standards and timelines. Troubleshoot challenges to prevent escalation. Cost Optimization: Analyze vendor spend, identify savings opportunities, and work collaboratively to optimize pricing and vendor performance. Operational Excellence & Coordination Stakeholder Alignment: Liaise between internal teams (Finance, Customer Success, CSOps) and external partners (vendors, customers) to fulfill event hardware and printing requirements. Communication Channels: Manage dedicated Slack and email channels for clear communication and fast issue resolution across both internal and external stakeholders. Customer Collaboration: Work directly with customers to gather all necessary requirements, address concerns, and ensure their events run smoothly. Order Tracking & Timeline Management: Monitor all order fulfillment workflows and event timelines for on-time, high-quality service delivery. Return Logistics: Share clear return procedures with customers and oversee the timely, safe return of hardware/equipment. Documentation & Audit-Readiness: Diligently maintain contracts, communications, and key documents on Google Drive for transparency and quick issue resolution. What We’re Looking For Experience in vendor management, procurement, or professional services (event industry experience a plus) Strong negotiation and relationship-building skills Detail-oriented organizational abilities, comfortable coordinating across multiple internal and external parties Excellent written and verbal communicator; a natural collaborator Problem-solver with an eye for process improvement and risk mitigation Proficiency with contract management, workflow tools, and documentation best practices WHY YOU WANT TO WORK HERE Competitive compensation Employee Friendly ESOPs Remote Working Flexible Leave Program Home Workstation Setup A culture built on trust, transparency, and integrity Ground floor opportunity at a fast-growing series A startup

PayPay India is looking for a Backend engineer to work on our payment system to deliver the best payment experience for our customers. Responsibilities Design large-scale systems with high complexity to support our high-throughput applications. Understand how to leverage infrastructure for solving such large-scale problems. Develop tools and contribute to open source wherever possible. Adopt problem solving as a way of life - always go to the root cause! Support the code you write in production. Requirements Tech Stack: Java, Kotlin, Scala, Spring Boot, JUnit, Resilience4j, Feign, MySQL/AuroraDB, DynamoDB, ELK, Kafka, Redis, TiDB, Docker, Kubernetes, ArgoCD, AWS, GCP, GitHub, IntelliJ, Gradle, Maven, npm/yarn, Flyway, Jenkins, Snyk, BigQuery, Kibana, Spark, PlantUML, draw.io, Miro.com, Slack, Zoom. 6 years of experience having excellent skills in Java and any other generalized programming language, such as Scala, Python, or Go. Interest and ability to learn other coding languages as needed. Experience with SQL and NoSQL databases, along with distributed cache. Strong fundamentals in data structures, algorithms, and object-oriented programming. In-depth understanding of concurrency and distributed computing. Experience implementing platform components such as RESTful APIs, Pub/Sub Systems, and Database Clients. Experience with microservices. Experience designing high-traffic systems. Degree in Computer Engineering or Computer Science, or 5+ years equivalent experience in SaaS platform development. Business of English or Japanese. Preferred Qualifications Experience in working on system development in finance, payment, or similar industries. Language ability in Japanese and English is a plus (We have a professional translator, but it is nice to have language skills). Experience with AWS services. This job was posted by Tanu Jha from PayPay India.

Overview Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection. The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship - a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections. In This Role, You Will Assisting with communicating customer queries & requests regarding portfolio and property reflags, coordinating with both sales and customer support to deliver solutions Help investigate & resolve Salesforce duplicate records through portfolio audits Dedicated administrative support for HC SAT leadership Assist with CVII advertising inventory & reservation management requests Internal coordination with Sales & Finance teams for billing & contract related issues & queries on bulk buy/MSA contracts Providing 180-degree feedback on streamlining & automation of existing processes Proactively update & maintain internal Strategic Account Teams documentation inclusive of annual account plans and Wiki resources Assist with creation of supporting materials for internal presentations for Cvent Leadership Assist in troubleshooting and provide guidance to sales reps on building and processing opportunities and quotes in Salesforce & CPQ Assist sales with resolving contract errors Assist sales with CPQ and Ironclad approvals Assist sales with daily support via slack and Jira Manage sales campaigns and survey including purchase summary emails Manage bulk buy amendment process for large HC bulk buy contracts Send quarterly updates to SAT reps and leaders on account audits & challenges Work cross-functionally with leadership and staff across sales, training, IT, HR, Finance, Contracts, Marketing, and Client Services Support sales and operations leadership on special projects and analyses Here's What You Need Exceptional ability to compile, analyze and present data, findings, and progress in a concise manner Advanced command of MS Excel; proficient in other Microsoft Office suite of products Effective communication (i.e., written, verbal and presentation) Collaborative, team player with positive attitude and creative problem-solving mindset Strong attention to detail and a solid understanding of sales systems and processes Ability to thrive in a fast-paced, and often ambiguous, results-oriented atmosphere Must have the ability to multi-task, prioritize and manage multiple tasks in a fast-paced, dynamically changing environment

Your Opportunity New Relic is searching for a Manager to join our growing IT Support team. This role will report to the Senior Manager of IT Support and serve as a Manager to our growing team of highly skilled support team members. The ideal candidate will possess exceptional leadership abilities, a high level of technical expertise, and excellent English communication skills. You will be responsible for troubleshooting complex technical issues, mentoring team members, and implementing IT solutions that enhance efficiency and performance. Ideal candidates have proven experience managing in-office technical teams comprised of system administrators and tier 2/3 IT desktop and A/V support. Collaborating with the rest of IT leadership and our stakeholders, you’ll help design and be responsible for implementing our next generation of tooling and endpoint user experience. Responsibilities In this role, you will lead a team of IT Support Technicians passionate about IT and operational excellence. This Is a Mainly Office Based Role, Which Means You Will Work Out Of Our Hyderabad Office a Minimum Of Three Days Per Week (Tue/Wed/Thurs). You Will Also Provide Remote Support To New Relic Employees Globally. Day-to-day Responsibilities Will Include The Following: Provide an IT leadership presence in office to IT Support staff and related escalations Partner with IT Leadership on OKRs and achieving team objectives Provide event & meeting support via Zoom Install, configure, and troubleshoot software packages, including operating systems desktop software, and custom applications Ensure accurate inventory of hardware assets Maintain a high level of service and support using JSM ticketing system Collaborate with external partners like Security and Facilities Participate in a global emergency on-call rotation Your Qualifications 3+ years as a people manager or lead of a technical team 5+ years as an individual contributor on an IT operations or engineering team Deep expertise with SaaS applications (eg. Google Workspace, Okta, Zoom, Slack, JSM) Familiarity with generative copilot platforms (Moveworks) Network knowledge and troubleshooting Familiarity with JAMF Pro and CrashPlan Strong soft skills (eg. critical thinking, creative problem solving, leadership, etc.) Demonstrate empathy and a desire to provide a first-class end-user experience Exhibit passion and motivation for new technology and learning Demonstrate ability to work both independently and as a member of a team Desired Qualifications Apple Certified Macintosh Technician (ACMT) certification Apple Certified Support Professional (ACSP) certification Google Workspace certification ITIL Certificate Google IT Support Professional certification Comfortable using a command line Familiarity with a scripting or coding language (Python, Bash, Javascript, Java) We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both. Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com. We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid. Our hiring process In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers’ means that a criminal background check is required to join New Relic. We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic. Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Job Summary: We are seeking a detail-oriented and experienced IT and Tools Administrator to join our dynamic team. The ideal candidate will be responsible for the day-to-day management, maintenance, and support of our company's IT infrastructure and a wide range of software development and business tools. This role is crucial for ensuring the efficiency, security, and reliability of our systems, enabling our teams to work seamlessly and productively. Key Responsibilities: System and Network Administration: Install, configure, and maintain servers, workstations, and network equipment. Monitor system performance and troubleshoot issues to ensure high availability and reliability. Manage user accounts, permissions, and access rights in accordance with security policies. Implement and maintain backup and disaster recovery plans. Ensure the security of the network by implementing and managing firewalls, intrusion detection systems, and other security measures. Tools Administration: Administer and support a variety of development and collaboration tools, which may include but are not limited to: Version Control Systems: Git (GitHub, GitLab, Bitbucket) CI/CD Tools: Jenkins, CircleCI, GitLab CI Project Management & Issue Tracking: Jira, Confluence, Trello Communication & Collaboration: Slack, Microsoft Teams Cloud Platforms: AWS, Azure, Google Cloud Platform Manage user access, configure workflows, and customize tools to meet the needs of different teams. Research, evaluate, and recommend new tools and technologies to improve efficiency and productivity. Provide training and support to employees on the effective use of administered tools. IT Support: Serve as a primary point of contact for internal IT support requests. Diagnose and resolve hardware and software issues for end-users in a timely manner. Onboard new employees by provisioning hardware, software, and necessary access. Maintain an inventory of all hardware and software assets. Documentation and Compliance: Create and maintain clear and comprehensive documentation for all IT systems, processes, and procedures. Ensure compliance with all relevant IT policies and data protection regulations. Qualifications and Skills: Education: Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience. Experience: Proven experience as an IT Administrator, System Administrator, or a similar role. Hands-on experience with a variety of operating systems (Windows, macOS, Linux). Demonstrable experience in administering a range of the tools mentioned in the responsibilities section. Experience with network management and security protocols. Familiarity with cloud computing environments is highly desirable. Technical Skills: Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VPN). Proficiency in scripting languages (e.g., PowerShell, Bash) for automation. Knowledge of database management is a plus. Soft Skills: Excellent problem-solving and troubleshooting skills. Strong communication and interpersonal abilities. Ability to work independently and as part of a team. A proactive and customer-focused approach to support. Strong organizational skills and the ability to manage multiple priorities. Job Type: Full-time Pay: ₹20,000.00 - ₹50,000.00 per month Experience: IT Administration: 4 years (Required) Work Location: In person

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Description Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. This position is based in Hyderabad and rolls up under the Controllership SSC Sr. Director within the worldwide Controller Organization. This role will be part of a dynamic group of professionals within a fast paced and challenging environment. Salesforce is looking for candidates with experience leading people, implementing process/system improvements, ensuring SOX compliance, and preparing schedules to support monthly/quarterly reviews, quarterly audit and the 10Q & 10K reporting process. Exceptional candidates will be critical thinkers who can manage the Revenue accounting and Deal support processes, analyze the revenue accounting data, effectively present findings and business insight to Senior Management and welcome special projects to streamline Salesforce processes. Responsibilities Beyond operational duties, the role is expected to demonstrate strong leadership to continuously bring enhancement in our processes through innovation and provide support to our business partners. Lead the month-end revenue close by validating accruals, reviewing account reconciliations, journal entries, reserve models, and conducting fluctuation analyses Ensure compliance with GAAP standards, SOX controls and documentation, including an understanding of ASC 606 Work directly with our internal and external audit team to support the audit by providing supporting audit schedules, evidence, and process overviews Identify and implement continuous improvement initiatives to automate revenue accounting processes including reconciliation of data, reporting, and analysis Manage a team at various levels to accomplish tasks accurately and within specified deadlines Manage and prepare schedules to support monthly reviews, quarterly audit, 10Q and 10K reporting process Partner with other Finance functions and collaborate with them from time to time to ensure alignment. Responsible for training, developing, coaching, mentoring and providing feedback to team members. Monitor compliance with Corporate Accounting instructions and applicable financial policies Ability to quickly understand new processes identified and be ready to work on such processes Ability to work independently with the process owners to ensure that all tasks are completed on time and any changes communicated Creating / maintenance of process documentation. Drive special projects through to completion Required Skills/Experience 18+ years of relevant professional experience with main focus on accounting operation/Shared Service Centre in a multinational dynamic environment and ability to deliver results Accounting, analyzing information, attention to details, deadline oriented, thoroughness in the deliverables, spirit to work as a team with excellent problem solving skills Masters’ / Bachelors' degree in Accountancy. Qualified CA or Semi-qualified CA or equivalent mandatory experience - 15+ years of post qualification experience Exceptional communication/influencing skills, able to exercise independent judgment and work effectively with various levels of the organization locally and globally Attention to details and ability to work at operational level with the team while keeping a high level view of the organization priority and materiality. Experience in people development to establish a scalable and effective team Deep understanding in US SOX Compliance requirements with practical experiences Strong domain expertise - knowledge of ASC 606 and other revenue recognition principles Understanding of ERP systems and willingness to learn quickly. Knowledge of other tools such as Workday Financials, Blackline, eGRC360, Tableau, Hyperion, Microsoft Excel, Slack, etc. is desirable Passion in process improvement and automation Excellent communication and interpersonal skills Able to engage peers, team members and stakeholders Willing to work in a challenging environment Strong ability to respond quickly to various requests Must be a self-starter - ability to self-motivate, adapt to change and work in a fast-paced environment Leadership skills, including emotional intelligence, and the ability to manage a broad range of personalities and skill sets to work towards a common goal Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Zuddl is a modular platform for events and webinars that helps event marketers plan and execute events that drive growth. Event teams from global organizations like Microsoft, Google, ServiceNow, Zylo, Crowdstrike, Postman, TransPerfect and the United Nations trust Zuddl. Our modular approach to event management lets B2B marketers and conferences organizers decide which components they need to build the perfect event and scale their event program. Zuddl is an outcome-oriented platform with a focus on flexibility, and is more partner, less vendor. FUNDING Zuddl being a part Y-Combinator 2020 batch has raised $13.35 million in Series A funding led by Alpha Wave Incubation and Qualcomm Ventures with participation from our existing investors GrowX ventures and Waveform Ventures. What You'll Do Vendor Management Vendor Sourcing & Selection: Identify, research, and evaluate vendors based on operational needs. Ensure selection aligns with Zuddl’s quality, cost, and compliance standards. Onboarding & Contracting: Develop and execute robust onboarding processes for vendors. Draft, negotiate, and manage contracts and service-level agreements (SLAs) to safeguard organizational interests. Performance Monitoring: Track and continuously assess vendor performance against set KPIs. Drive regular reviews and implement improvement plans where needed. Relationship Building: Cultivate strong, collaborative partnerships with all vendors. Address issues proactively and foster open, solution-oriented communication. Risk Mitigation: Proactively identify, evaluate, and address potential risks related to vendor performance, delivery, and compliance. Professional Services Delivery Contract Negotiation: Lead negotiations for both new and renewal contracts and SLAs to secure favorable terms and long-term value for Zuddl. Service Management: Oversee delivery of professional services, ensuring outcomes meet agreed quality standards and timelines. Troubleshoot challenges to prevent escalation. Cost Optimization: Analyze vendor spend, identify savings opportunities, and work collaboratively to optimize pricing and vendor performance. Operational Excellence & Coordination Stakeholder Alignment: Liaise between internal teams (Finance, Customer Success, CSOps) and external partners (vendors, customers) to fulfill event hardware and printing requirements. Communication Channels: Manage dedicated Slack and email channels for clear communication and fast issue resolution across both internal and external stakeholders. Customer Collaboration: Work directly with customers to gather all necessary requirements, address concerns, and ensure their events run smoothly. Order Tracking & Timeline Management: Monitor all order fulfillment workflows and event timelines for on-time, high-quality service delivery. Return Logistics: Share clear return procedures with customers and oversee the timely, safe return of hardware/equipment. Documentation & Audit-Readiness: Diligently maintain contracts, communications, and key documents on Google Drive for transparency and quick issue resolution. What We’re Looking For Experience in vendor management, procurement, or professional services (event industry experience a plus) Strong negotiation and relationship-building skills Detail-oriented organizational abilities, comfortable coordinating across multiple internal and external parties Excellent written and verbal communicator; a natural collaborator Problem-solver with an eye for process improvement and risk mitigation Proficiency with contract management, workflow tools, and documentation best practices  WHY YOU WANT TO WORK HERE Competitive compensation Employee Friendly ESOPs Remote Working Flexible Leave Program Home Workstation Setup A culture built on trust, transparency, and integrity Ground floor opportunity at a fast-growing series A startup

Ankura is a team of excellence founded on innovation and growth. Location: Conditional Remote / Gurgaon Hours: 40 hours a week Reporting: Director - Threat Detection Operations (TDO) Duties include providing On-Job Training to fellow Senior Analysts and Analysts, continuous monitoring of Security Information Event Management (SIEM), EDR, XDR and related platforms for correlated events and alerts and working with the client to take action. Senior Analysts leverage events to determine the impact, document possible causes, and provide useful information to clients. A deep understanding of various commercial and open-source network sensors, intrusion detection systems, and event log correlation engines is required as senior analysts are expected to deliver enhanced threat awareness and knowledge through research and continuous improvement of use cases, signatures, and metrics. Expected to help automate anomaly detection and alerting while documenting security incidents, processes, investigations, and remediation efforts. Senior Analysts are also expected to maintain open communication and visibility with their team members, Directors, and Clients. Usually, employees will be permitted to work remotely in the current operational setup however that setup may change based on company and/or business needs, with or without notice. It may also be considered a conditional privilege as the employees are personally responsible to maintain uninterrupted availability and communication via all official channels throughout their designated shifts. If the employee's performance cannot be satisfactorily ascertained by their manager or the employee is unable to adapt to work without disturbance, they may be called upon to work out of the company’s office. CAPABILITIES Knowledge of IR process, ticketing tools, Knowledgeable in various IR response commands related to Windows, Linux Strong knowledge on advanced attack techniques related to Endpoints and servers, Threat hunting using EDR/XDR. Experience in handling latest attack techniques LOLBAS, fileless malware etc. Experience in monitor globally emerging threats, vulnerabilities, malicious activities etc. research about the same and reports to concerned teams and management for proactive actions. Must have knowledge of various OSINT tools: VirusTotal, Cisco Talos Intelligence, IBM X-force Exchange, URL.io etc. during the investigation of security alerts. Capable to handle a team of L1 analysts, impart training etc Must have experience of Vulnerability management to identify emerging risks in organization's environment using Qualys, Nessus, MS-Defender etc Knowledgeable about Automation and SOAR Must have the necessary experience to conduct initial triage and in depth analysis of security events and incidents; determine the priority, criticality, and impact; facilitate communication within the client's SOC, escalate to the for containment and remediation, and document/journal progress throughout the Incident Response Lifecycle within the respective service level objectives. Required to have experience in conducting research analysis and data gathering requirements to present in a report format. Should be detail-oriented and able to work independently and communicate effectively both verbally and in writing.Must be flexible enough to work in a 24x7 rotational shift setup, including overnight, weekend, and national holidays. TECHNICAL Emerging SIEM/XDR such as MS Azure Sentinel, SentinelOne Experience with security tools: Nessus, Burpsuite, Acunetix, Kali Linux Strong knowledge on XDR tools such as Sentinel One, Cortex, CrowdStrike, Microsoft etc Understanding of KQL, Lucene, Python, and/or other similar programming/query/scripting languages Proficient in finetuning detection rules of XDR, creation of SOPs, Playbooks for various scenarios and techniques EDUCATION, EXPERINCE, TRAINING & CERTIFICATIONS Minimum Experince in SOC/IR/VM 4 yrs plus Preferred to have a degree in CS/IT or a Masters's Diploma in the field of IT Security. Certifications such as CEH, Security+ CHFI,ACE, and specific to vendor XDR tools SentinelOne cortex, Microsoft CrowdStrike etc COMMUNICATION Comfortable working in a remote work environment including web-based team management and collaboration applications, and time-keeping systems e.g. Slack, Microsoft Teams, Intapp, and Workday. Ability to communicate complex ideas effectively, both verbally and in writing in English and the local office language(s) Able to provide reports showing progress or achievement of assigned goals and responsibilities as required. Must be an active listener and ask questions of others when clarity is needed Ability to gain an understanding of client needs and apply analytic reasoning Demonstrates proactive engagement in meetings and process discussions KEY PERFORMANCE INDICATORS Analyze client networks for threats using analytical platforms for event monitoring such as NSM, SIEM, UEBA, ETDR. Deliver client reports based on analyses that are timely, high quality, and accurate. Understand and support incident response and triage Improve reporting to avoid ‘analysis paralysis’. Develop new skills within analytical platforms INDIVIDUAL & TEAMWORK Must be able to effortlessly switch between independent and team-based work Understands that the work product is dependent on team efforts and remains responsive to internal and external deadlines Able to share expertise and experience with team members to encourage growth and shared success Able to maintain focus and attention to detail for sustained periods of time Engaged in supporting the development and growth of all team members GROWTH MINDSET Can receive and provide feedback in a constructive manner that leads to the growth of self and others. Displays perseverance of effort and passion for a long-term goal and end state. Works well under timelines and puts in extra effort as required to meet timelines. Self-motivated to identify areas for team & process improvement and collaborate with others to develop creative solutions LEADERSHIP TRAITS Willing to adapt leadership skills to support larger and more complex projects. Work product for self and team is consistently of excellent quality and efficiency. Respectful and professional in all interactions with team members, clients, and colleagues. Maintains composure and calm disposition under high-pressure or stressful circumstances. #LI-JK1 Ankura is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Equal Employment Opportunity Posters, if you have a disability and believe you need a reasonable accommodation to search for a job opening, submit an online application, or participate in an interview/assessment, please email accommodations@ankura.com or call toll-free +1.312-583-2122. This email and phone number are created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues unrelated to a disability, will not receive a response.