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8.0 years
0 Lacs
India
Remote
Role: Senior Valuation Specialist Location: Remote working (India) Salary: INR 35,00,000 to INR 40,00,000 depending on experience, plus generous ESOPs Hours: Full-Time 40 hours per week, GMT 9 am - 5.30pm (IST 1.30pm - 10pm) About Vestd Vestd is the leading sharetech platform for share schemes and business admin. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and helps founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd's big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a B Corp-certified company, which means we're committed to balancing profit with purpose. We care about our people, our customers, and the wider world - and we hold ourselves to the highest social and environmental standards. If you'd like to learn more about Vestd, check out this short video from our founder, Ifty. Equality, diversity and inclusion (EDI) at Vestd At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We're committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. Research shows that while men are likely to apply when they meet 60% of a job's requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That's why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. Requirements The role This role will join our growing valuations team to lead the development and execution of various valuation projects across a wide range of company types and jurisdictions, with a focus on US 409a valuations. The Primary Responsibilities Of This Role We cannot provide an exhaustive list of duties; additional duties will arise, but the following will be core elements of this role: Champion Quality Assurance: Establish and manage robust quality control systems to ensure the accuracy, consistency, and reliability of all valuation outputs. Conduct thorough reviews and audits of valuation work to uphold rigorous professional standards Uphold Regulatory Compliance: Guarantee that all valuations comply with the latest industry regulations, legal requirements, and professional standards. Monitor regulatory developments and proactively adapt internal processes in line with changes Provide Technical Leadership: Act as the company's subject matter expert on all things valuation. Keep abreast of evolving methodologies, best practices, and market developments. Mentor and support the ongoing professional growth of team members Deliver Sophisticated Valuation Analyses: Lead the preparation of in-depth equity and share option valuations, tailored to meet diverse jurisdictional requirements. Produce detailed, high-quality valuation reports accompanied by clear, well-structured supporting documentation Manage Client Engagement: Serve as the senior point of contact for valuation-related client matters. Offer expert advice, address complex challenges, and ensure a seamless and professional experience that builds long-term client trust and satisfaction Drive Innovation and Continuous Improvement: Identify opportunities to improve and modernise valuation processes. Embrace innovation to increase efficiency, accuracy, and value across the function. Build a function that can scale in line with business growth while maintaining high technical and professional standards Ensure Effective Risk Management: Establish and maintain appropriate documentation, review trails, and sign-off procedures to mitigate valuation risk and support defensibility, particularly in tax-sensitive or regulated environments Essential Elements For This Role These are the skills and qualifications we consider essential for this role: 8+ years of experience delivering 409A valuations Proven track record of leading and mentoring valuations teams Extensive experience reviewing and signing off on valuation work Very strong valuations technical knowledge, including expertise in startup valuation methodologies Professional qualification (e.g. CFA, CVA, CA, or equivalent) Exceptional attention to detail Strong interpersonal skills with the ability to influence stakeholders Committed to continuous professional development Excellent written and verbal communication skills in business English Proficient in Microsoft Office and Google Workspace Experienced in using Capital IQ and other valuation data platforms Nice to have These will help you stand out from the pack: Experience conducting valuations for UK-based companies Exposure to tax valuation practices in jurisdictions such as the UK and India Knowledge of share-based payment accounting (e.g. IFRS 2) Experience working within SaaS or technology-led businesses Familiarity with HubSpot, Slack, and similar tools Demonstrated use of technology, including AI, to enhance valuation processes Culture fit What makes Vestd folk collaborative, adaptable, and eager to grow? Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm Adaptable - open to taking on responsibilities beyond the defined role as needed Passionate about contributing to a culture of innovation, collaboration, and continuous improvement Embraces technology to improve processes and drive efficiency Benefits What you can expect Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture'), and we take team happiness seriously. Vestd strives to be as principled as possible. We're all about Goal 8 of the United Nations ‘Sustainable Development Goals. This goal is about ‘Decent work and economic growth,' and we consider it both with our external activities and internal workings. We'll do everything we can to help you grow in your role. In return, you'll want to learn all about our industry and do all you can to help us continue leading it. Vestd is 100% remote, so in return for your commitment, diligence, and productivity, you'll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers' schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our five-star reviews. Vestd's excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud's Fintech50. See more about our awards here. This could be the perfect opportunity if you're an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. Why work at Vestd? Vestd is a great place to work. Don't just take our word for it - take a look at the award-winning suite of benefits that you can look forward to as one of our folk: This job is fully remote, although attendance is required twice yearly at our in-person get-togethers A flexible environment to help you achieve the best work/life balance An Employee Stock Ownership Plan (ESOP), of course! (After the qualifying period) Monthly recognition scheme, where we celebrate our folk Support with home working equipment A personal training and development budget to keep your career and professional growth on track Private medical insurance (after the qualifying period) Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion Great team ethos, connect through regular team and company socials 25 days annual leave plus one extra day per year of service (up to five days) We're looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. Our application process We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. We ask unsuccessful candidates who have been interviewed to wait six months before reapplying. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: Apply online 20-minute screening call 45-minute interview with the hiring manager and team member Task-based assignment 45-minute team cultural interview 30-minute interview with the CEO We are excited to receive your application. When a role is filled, we will contact all other applicants to let them know. This job is remote within India. You must be primarily India-based and eligible to work in the country.
Posted 1 month ago
8.0 years
0 Lacs
Gurugram, Haryana, India
On-site
We are looking for a Full-Stack Engineer(Ruby on Rails) with 5–8 years of experience , skilled in React , TypeScript , and PostgreSQL . The candidate should have experience in building scalable, user-focused features and maintaining high-performance platforms. They must also be proficient with Sidekiq , RSpec , Jest , Git , Docker , and modern CI/CD tools . They should bring strong problem-solving skills, write clean, reliable code, and thrive in collaborative, fast-paced environments. Responsibilities Contribute to all phases of the software development lifecycle. Design, build, and maintain efficient, reusable, and reliable code across the full stack Manage framework upgrades, dependencies, and overall application health Work effectively with data storage systems such as PostgreSQL, Snowflake, and Amazon S3 Identify and resolve bottlenecks, bugs, and performance issues Help maintain high standards of code quality, organization, and automation Write unit, integration, and regression tests to ensure code reliability Ensure delivered features meet business requirements and technical specifications Participate in sprint planning, daily standups, retrospectives, and other agile ceremonies Communicate effectively within a distributed team using tools such as Slack, Zoom, and JIRA. Requirements Experience with Ruby on Rails and idiomatic Ruby development Strong experience with modern frontend development using React and TypeScript Solid understanding of relational databases, particularly PostgreSQL Experience with background job processing tools like Sidekiq Familiarity with tools such as Bundler , Yarn , Rake , and Webpack Understanding of object-oriented programming and RESTful APIs Experience with testing frameworks: RSpec (backend) and Jest (frontend) Proficiency with Git and CI/CD tools like GitHub Actions , Docker , and Kubernetes Ability to design scalable, maintainable software systems Nice to Have Experience with Python, PHP, or scripting languages Familiarity with Terraform or infrastructure-as-code principles Experience with dbt or Snowflake for data transformation and warehousing Exposure to AWS or other cloud environments.
Posted 1 month ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About Ozone Evolving from a vision to create high-value customer-centric products that supply to Indian and global markets, Ozone Overseas has become an integral part of the architectural hardware and security segment today. The organization's commitment to excellence and developing innovative solutions has helped cater to architects, builders, planners, and homeowners. Over the last two decades, the group has successfully created a footprint that spans across USA, Germany, Turkey, Italy, UAE, and other countries, besides its home base in India. The current portfolio has over 5000 products classified under the following categories: · Glass Fittings · Shower Enclosures · Glass Partitioning Systems · Glass Railing Fittings · Automatic Doors · Door Hardware · Kitchen & Furniture Fittings · Security Solutions Expanding its expertise, Ozone is now venturing into the manufacturing of doors, windows, and glass processing, further enhancing its comprehensive solutions for modern spaces. Contributing to the Make in India movement with its homegrown solutions, the Ozone Overseas Pvt. Ltd has brought consistency in development to major cities across the nation. As part of the next phase, the organization is now focusing on expanding its base to tier 2 and 3 cities by providing end-to-end residential and commercial solutions that strengthen India’s national stance in the global market. For more information, visit www.ozone.in Brief about Role: We are seeking a proactive, organized, and detail-oriented Executive Assistant to provide high-level administrative support to our director. The ideal candidate will act as a trusted partner, ensuring efficient operations by managing schedules, communications, and critical tasks. This role requires discretion, professionalism, and the ability to thrive in a fast-paced environment. Roles & Responsibilities: · Administrative Support o Manage and maintain the executive’s calendar, scheduling meetings, appointments, and travel arrangements. o Prepare and review documents, reports, presentations, and correspondence. o Organize and coordinate events, conferences, and executive meetings. o Monitor and respond to emails and calls on behalf of the executive, as needed. · Operational Efficiency o Act as a liaison between the executive and internal/external stakeholders. o Track and manage deadlines, ensuring timely completion of projects and tasks. o Develop and maintain filing systems for easy access to critical information. o Support operational projects and research, compiling data for decision-making. · Relationship Management o Build and maintain strong relationships with team members, clients, and key partners. o Ensure clear communication and follow-ups across departments. o Represent the executive in meetings or discussions when necessary. · Problem-Solving and Initiative o Anticipate the needs of the executive and address issues proactively. o Identify inefficiencies and recommend process improvements to optimize workflows. o Adapt quickly to shifting priorities and last-minute changes. Skillset and Qualifications Required: • Bachelor’s degree in Business Administration or a related field (preferred but not required). • 5+ years of experience in a similar role, preferably supporting C-level executives. • Strong organizational skills with the ability to multitask and prioritize effectively. • Excellent written and verbal communication skills. • High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools (e.g., Slack, Zoom, Trello). • Discretion and ability to handle confidential information with professionalism • Strong problem-solving skills and the ability to work independently • Experience in managing multiple stakeholders and complex schedules. • Familiarity with travel coordination and event planning. • Tech-savvy with knowledge of CRM and project management software. • A self-starter with a positive attitude and team-oriented mindset. Technical Competencies: • Calendar & Schedule Management • Document Preparation & Reporting • Travel & Event Coordination • Stakeholder Liaison & Communication • Data Organization & Filing Systems • Office Technology Proficiency Behavioral Competencies: • Proactive Problem-Solving • Adaptability to Changing Priorities • Attention to Detail & Accuracy • Time Management & Multitasking • Interpersonal & Relationship-Building Skills Join Us! Together, let's revolutionize architectural and security landscape and inspire generations to come.
Posted 1 month ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
About Ozone: Evolving from a vision to create high-value customer-centric products that supply to Indian and global markets, Ozone Overseas has become an integral part of the architectural hardware and security segment today. The organization's commitment to excellence and developing innovative solutions has helped cater to architects, builders, planners, and homeowners. Over the last two decades, the group has successfully created a footprint that spans across USA, Germany, Turkey, Italy, UAE, and other countries, besides its home base in India. The current portfolio has over 5000 products classified under the following categories: · Glass Fittings · Shower Enclosures · Glass Partitioning Systems · Glass Railing Fittings · Automatic Doors · Door Hardware · Kitchen & Furniture Fittings · Security Solutions Expanding its expertise, Ozone is now venturing into the manufacturing of doors, windows, and glass processing, further enhancing its comprehensive solutions for modern spaces. Contributing to the Make in India movement with its homegrown solutions, the Ozone Overseas Pvt. Ltd has brought consistency in development to major cities across the nation. As part of the next phase, the organization is now focusing on expanding its base to tier 2 and 3 cities by providing end-to-end residential and commercial solutions that strengthen India’s national stance in the global market. For more information, visit www.ozone.in Brief about Role: We are seeking a proactive, organized, and detail-oriented Executive Assistant to provide high-level administrative support to our director. The ideal candidate will act as a trusted partner, ensuring efficient operations by managing schedules, communications, and critical tasks. This role requires discretion, professionalism, and the ability to thrive in a fast-paced environment. Roles & Responsibilities: · Administrative Support o Manage and maintain the executive’s calendar, scheduling meetings, appointments, and travel arrangements. o Prepare and review documents, reports, presentations, and correspondence. o Organize and coordinate events, conferences, and executive meetings. o Monitor and respond to emails and calls on behalf of the executive, as needed. · Operational Efficiency o Act as a liaison between the executive and internal/external stakeholders. o Track and manage deadlines, ensuring timely completion of projects and tasks. o Develop and maintain filing systems for easy access to critical information. o Support operational projects and research, compiling data for decision-making. · Relationship Management o Build and maintain strong relationships with team members, clients, and key partners. o Ensure clear communication and follow-ups across departments. o Represent the executive in meetings or discussions when necessary. · Problem-Solving and Initiative o Anticipate the needs of the executive and address issues proactively. o Identify inefficiencies and recommend process improvements to optimize workflows. o Adapt quickly to shifting priorities and last-minute changes. Skillset and Qualifications Required: • Bachelor’s degree in Business Administration or a related field (preferred but not required). • 5+ years of experience in a similar role, preferably supporting C-level executives. • Strong organizational skills with the ability to multitask and prioritize effectively. • Excellent written and verbal communication skills. • High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools (e.g., Slack, Zoom, Trello). • Discretion and ability to handle confidential information with professionalism • Strong problem-solving skills and the ability to work independently • Experience in managing multiple stakeholders and complex schedules. • Familiarity with travel coordination and event planning. • Tech-savvy with knowledge of CRM and project management software. • A self-starter with a positive attitude and team-oriented mindset. Technical Competencies: • Calendar & Schedule Management • Document Preparation & Reporting • Travel & Event Coordination • Stakeholder Liaison & Communication • Data Organization & Filing Systems • Office Technology Proficiency Behavioral Competencies: • Proactive Problem-Solving • Adaptability to Changing Priorities • Attention to Detail & Accuracy • Time Management & Multitasking • Interpersonal & Relationship-Building Skills Join Us! Together, let's revolutionize architectural and security landscape and inspire generations to come.
Posted 1 month ago
7.5 years
0 Lacs
Pune, Maharashtra, India
On-site
Project Role : AI / ML Engineer Project Role Description : Develops applications and systems that utilize AI tools, Cloud AI services, with proper cloud or on-prem application pipeline with production ready quality. Be able to apply GenAI models as part of the solution. Could also include but not limited to deep learning, neural networks, chatbots, image processing. Must have skills : Google Cloud Platform Architecture Good to have skills : Google Cloud Machine Learning Services Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an AI/ML lead, you will be responsible for developing applications and systems that utilize AI tools and Cloud AI services. Your typical day will involve applying CCAI and Gen AI models as part of the solution, utilizing deep learning, neural networks and chatbots. Should have hands-on experience in creating, deploying, and optimizing chatbots and voice applications using Google Conversational Agents and other tools. Roles & Responsibilities: - Solutioning and designing CCAI applications and systems utilizing Google Cloud Machine Learning Services, dialogue flow CX, agent assist, conversational AI. - Design, develop, and maintain intelligent chatbots and voice applications using Google Dialogflow CX. - Integrate Dialogflow agents with various platforms, such as Google Assistant, Facebook Messenger, Slack, and websites. Hands-on experience with IVR integration and telephony systems such as Twilio, Genesys, Avaya - Integrate with IVR systems and Proficiency in webhook setup and API integration. - Develop Dialogflow CX - flows, pages, webhook as well as playbook and integration of tool into playbooks. - Creation of agents in Agent builder and integrating them into end end to pipeline using python. - Apply GenAI-Vertex AI models as part of the solution, utilizing deep learning, neural networks, chatbots, and image processing. - Work with Google Vertex AI for building, training and deploying custom AI models to enhance chatbot capabilities - Implement and integrate backend services (using Google Cloud Functions or other APIs) to fulfill user queries and actions. - Document technical designs, processes, and setup for various integrations. - Experience with programming languages such as Python/Node.js Professional & Technical Skills: - Must Have Skills: CCAI/Dialogflow CX hands on experience and generative AI understanding. - Good To Have Skills: Cloud Data Architecture, Cloud ML/PCA/PDE Certification, - Strong understanding of AI/ML algorithms, NLP and techniques. - Experience with chatbot, generative AI models, prompt Engineering. - Experience with cloud or on-prem application pipeline with production-ready quality. Additional Information: - The candidate should have a minimum of 10 years of experience in Google Cloud Machine Learning Services/Gen AI/Vertex AI/CCAI. - The ideal candidate will possess a strong educational background in computer science, mathematics, or a related field, along with a proven track record of delivering impactful data-driven solutions. - A 15-year full time education is required
Posted 1 month ago
2.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About NST: Newton School of Technology is building India’s most innovative tech Institute — a place where we revolutionise tech education in India with the mission of solving the deep problem of graduate unemployability. We are creating a new-age learning ecosystem grounded in industry projects, world-class mentorship, immersive experiences, and active student communities. We are looking for a proactive and detail-oriented Associate Community Manager to support the planning, execution, and delivery of a variety of student experience initiatives at Newton School of Technology. You will work across teams, student councils, vendors, and internal stakeholders to bring events, programs, and communities to life. This is a high-energy, execution-driven role designed for someone who thrives in fast-paced, student-centric environments. Why Join Us? Be part of a lean team building India’s most ambitious tech education community. Own projects that impact thousands of students directly. Get exposure to national & international education collaborations. Fast growth, steep learning curve, and an open, student-driven culture. Job Description: You will work on a diverse portfolio of student engagement and development projects, including but not limited to: Clubs, Councils & Communities: Coordinate operations for Tech & Non-Tech Student Clubs. Support the Student Council in planning student-led initiatives. Track activities, club impact metrics, and manage logistics for club events. Learning, Mentorship & Career Enrichment: Assist in organizing Masterclasses, Camps, and Mentorship Programs. Coordinate Industry Project logistics, student onboarding, and feedback. Manage outreach and scheduling for Domestic & International Conferences. Events & Campus Culture: Plan and execute Mini Events. Support Cultural Events with cross-team collaboration. Handle logistics and student coordination for Competitions & Hackathons. Infrastructure & Operations: Assist in managing Sports Infrastructure usage & student access systems. Support budget tracking and proposal evaluation. Qualifications: -Bachelor's degree in any discipline (preferred: communication, management, education, or tech). -1–2 years of experience in project coordination, event execution, student affairs, or community building. -Prior involvement in college clubs, fests, or student leadership is a strong advantage. -Comfort with digital tools: Google Workspace, Sheets, Slack, Notion and willingness to learn. Bonus points for creativity—someone who can bring flair and fresh ideas to events and community culture.
Posted 1 month ago
6.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 1100 of the world’s leading brands, HGS is the perfect place to build your future! Job Role: Manager - Emai Process (Contact Center) Required Experience: 6 + Years. Shift Timing: Rotational Shift (Morning 7:00 Am to Night 1:00 Am), Drop facility available only after 10 PM. Primary Skills: Excellent English written & verbal communication skills, excellent interpersonal skills and team player. Experienced in Non Voice process like: Chat, Email, Social Media. Job Description Must have team handling experience. Set targets for the teams. Should have previous experience in email or chat process. Experience of handling international contact centers is must. Good knowledge of social media is added advantage. Schedule and organize shift patterns for team members to ensure that customers are never left unattended. Understand all organization's products, services, procedures and guidelines and communicate same to all team members Prepare forecasts and plan the operations accordingly. Monitor all queries/interactions to ensure that due procedures and quality standards are strictly adhered to Facilitate and organize training session for all agents and participate in recruitment of new agents & team leaders Conduct regular review of all the team leaders performance and organize training sessions for under performers Submit regular reports to management and seek new ideas and strategies to improve performance at the center Keep up with trends and happenings in the industry and ensuring adherence to industry standards Ensure that clients are kept happy and satisfied at all times by providing prompt response and solutions to their challenges. Drive team leaders performance Communication with client to ensure liaison with them through email slack and whatsapp Availability throughout the HOOP 18*7 Attention to detail and readiness to do dive into issues realtime Readiness to learn the product and use logical reasoning while helping the team respond to cases As an equal opportunity employer, HGS is dedicated to diversity, inclusivity and Equity. HGS does not discriminate on the basis of the race, ethnicity, religion, sex, national origin, age, veteran disability, or genetic information or any other reason prohibited by law in employment. We believe in the power of diversity to create an environment where every individual excels, and our diverse customer and colleague base is deeply understood.
Posted 1 month ago
0 years
0 Lacs
India
Remote
Why does your role matter? 🎖️ Our teams are shipping at lightspeed—new features, markets, and experiments daily. But speed creates chaos, and chaos needs systems. You'll be the automation alchemist in the Founder's Office, turning our repetitive tasks into one-click wonders and transforming our scattered experiments into systematic insights. While our PMs are building the future and our engineers are shipping code, you'll be building the infrastructure that makes everyone 10x more effective. Think of yourself as the operational hacker who makes our impossible pace sustainable. Ready to learn from the best while building systems that power Hike's next phase? Founder's Office Intern at Hike = Insane Learning Curve × Automation Obsession × Get Things Done Introduction 📖 At Hike, we're revolutionizing gaming and tech by blending innovation and immersive experiences. With our foray into Web3 gaming, we're exploring uncharted territories to create products that redefine fun and ownership. Join us as we make waves in this exciting new frontier. Hike Code 📝( Our core cultural values ) The Hike Code is our value system. We aim to live and breathe by these every single day. They inspire us to be the best we can be and they are weaved into every part of our decision-making, how we review performance, and much more. We have 9 core values{{:} } Top Talent in Every Role → Both a quest for greatness & shared values are important to us 🦸♂ ️ Owner not a Renter → Proactive & radically responsible. Everyone is an owner ? ? Pro-Sports Team → Strength-based, results-driven with a "team-first" attitude ⚽ ️ Customer Obsession → We exist to delight our customers ? ? Think Deeply & Exercise Good Judgement → Clear mind, obsession to simplify & data-informed 🙇♀ ️ Build & Make Magic → Courage to walk into the unknown and pioneer new fronts ? ? Be Insatiably curious & keep Improving → Curiosity to acquire new perspectives, quickly 👨? ? Move Fast & Be Dynamic → Ruthless prioritization & move fast 🙋♂ ️ Dream Big, Be Bold & Think Long Term → Courage to climb big mountains ? ? What We're Looking For You're a builder, not a talker. Final year student or recent grad who's already shipped something—an app, a bot, a newsletter, anything. You understand the difference between learning and doing.I Build & Make Magi c AI is your secret weapon. You're not just using ChatGPT/Claude/Gemini for homework. You've made it write code, analyze data, create workflows. You see AI tools everywhere and think "how can I break this? I Be Insatiably Curious & Keep Improvin g You automate before being asked. That Excel task everyone does manually? You've already written a script. You physically hurt when you see people doing repetitive work. I Owner not a Rente r You're dangerously curious. You don't just accept "that's how we do it." You ask why, then build a better way. You read documentation for fun. You know what Zapier, Make, and n8n are—and have opinions. I Think Deeply & Exercise Good Judgemen t You learn at 3x speed. New tool? You'll master it by lunch. New framework? You're already building with it. You don't need hand-holding; you need interesting problems. I Top Talent in Every Rol e You ship, then iterate. Your first version might be ugly, but it works. Perfect is the enemy of shipped. You know that done > perfect, always. I Move Fast & Be Dynami c You're comfortable with chaos. Startup life isn't structured. Today you're researching competitors, tomorrow you're building a Slack bot, next week you're analyzing user data. You thrive in this. I Dream Big, Be Bold & Think Long Ter m You document like a pro. Your code has comments. Your experiments have conclusions. You write so clearly that anyone can pick up where you left off. I Pro-Sports Tea m Your communication is pure signal, zero noise. No fluff, no corporate speak, no 5-paragraph emails when 5 bullets work. You write chat messages that people read. Your updates are crisp{{:}} what you did, what you learned, what's next. Period. I Think Deeply & Exercise Good Judgeme n t You're hungry, not entitled. This isn't about getting "intern" on your resume. You want to build things that matter, learn from people who've done it, and leave a mark. I Customer Obsessi onWhat You'll Do ? ? Automate everything that moves{{:}} Find every process that takes >30 minutes and shouldn't. Build tools using AI, no-code platforms, and whatever else works. Goal{{:}} Save the team 20+ hours per week within your first m o nth Be the Founder's Swiss Army knife{{:}} Research competitors at 9 AM, build a dashboard at noon, experiment with new AI tools at 3 PM. Every day is different, every day you ship some t hing Run rapid experiments{{:}} Test hypotheses about everything—user behavior, internal processes, new tools. Document what works, kill what doesn't. Move fast, learn f aster Build our automation arsenal{{:}} Create a library of tools, bots, and workflows that make everyone's life easier. From Slack bots to data pipelines, if it can be automated, you'll auto m ate it Research like a detective{{:}} Dig deep into markets, competitors, and trends. But don't just make slides—turn insights into action. Your research directly influences d e cisions Create systems that scale{{:}} Build documentation, processes, and tools that work without you. Your internship might end, but your imp a ct won't Break things (productively){{:}} Test new AI tools, experiment with workflows, try approaches that might fail. We need someone who pushes boundaries, not follows playbooks Measure everything{{:}} Set up tracking for your experiments. Know what worked, what didn't, and why. Data beats opini o ns, always Level up the entire team{{:}} Share your discoveries. That new AI tool you found? Teach others. That workflow you built? Make it team-wide. Be a forc e multiplier
Posted 1 month ago
3.0 years
0 Lacs
Mumbai, Maharashtra, India
Remote
About The Job The Red Hat India Services team is looking for a Consultant to join us in Mumbai, India. In this role, you will help us ensure that our engagements are not just a technology implementation, but an organisational transformation. As a consultant, you will work with our lead architect in our engagements, cocreating innovative software solutions using emerging open source technology and modern software design methods in an agile environment. You’ll be coached by the team to facilitate the design and technical delivery of our solutions. As you do so, you’ll create enthusiasm for building great software using principles of open source and agile culture. You'll support everything from the scoping to delivering the engagements. Successful applicants must reside in a city where Red Hat has mentioned the location. What will you do? Participate in all aspects of agile software development, including design, implementation, and deployment Design client-side and server-side architecture Develop and manage well-functioning databases and applications Write effective APIs Architect and provide guidance on building end-to-end systems optimized for speed and scale Engage with inspiring designers and front-end engineers, and collaborate with leading back-end engineers to create reliable APIs Collaborate across time zones via Slack, GitHub comments, documents, and frequent videoconferences This position requires frequent on-site work with clients and availability to travel up to 50-80%. What will you bring? At least 3 years of experience in building large-scale software applications Extensive experience in Openshift, Kafka, 3scale Hands-on experience with Service Mesh technologies, including Istio, for traffic management, security, and observability in microservices architectures. Knowledge of devops (CI/CD, GIT, ArgoCD) Monitoring using Prometheus, Grafana Experience in building web applications Experience in designing and integrating RESTful APIs Excellent debugging and optimisation skills Experience in unit/integration testing Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and Familiarity with UI/UX design About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.
Posted 1 month ago
8.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
We are looking for a dynamic Tech Lead to drive the technical execution of our Software Product Division . You will lead a team of developers and collaborate closely with the Product Owner to deliver scalable, high-quality software. This role combines leadership, coding, architecture, and mentoring responsibilities. Company At Glance We are a premier knowledge process outsourcing unit based in Ahmedabad, fully owned by Analytix Solutions LLC, headquartered in the USA. We customize a wide array of business solutions including IT services, Audio-visual services, Data management services & Finance and accounting services for small and mid-size companies across diverse industries. We partner with and offer our services to Restaurants, Dental services, Dunkin' Donuts franchises, Hotels, Veterinary services, and others including Start-ups from any other industry. For more details about our organization, please click on https://www.analytix.com/ Please click on the link to know more about our healthcare product Advance Appointment Scheduling solution (appoint360.com) Key Responsibilities Lead development teams, contributing to coding, troubleshooting, and implementing best practices. Design technical architecture, data models, mockups, and process flows. Build and integrate web/mobile apps using structured/unstructured databases. Conduct feasibility studies and sprint reviews with stakeholders. Perform code reviews and oversee CI/CD pipelines (Git, DevOps). Integrate third-party services and manage Azure cloud infrastructure (App Services, Function Apps, Key Vault, WAF, Front Door). Implement error tracking, async processing, and maintain production/development environments. Participate in strategic planning and own end-to-end solution delivery. Required Technical Skills & Experience Experience: 6–8 years in software development, team leadership, technical troubleshooting Soft Skills: Strong learning mindset, problem-solving, people management Languages/Frameworks: .NET Core (C#), RESTful API, ASP.NET MVC/Web/Windows Apps, Entity Framework Frontend: Angular (6+), AngularJS, Node.js, React, jQuery, PrimeNG Databases: Azure SQL Server, Microsoft SQL Server (2008+), MongoDB Cloud & DevOps: Azure (App Services, Key Vault, WAF, NSG), Bamboo, Jenkins, Maven, Bitbucket, Git, VSTS, Azure DevOps Security: Azure Key Vault, Always Encrypted DB, Subnet, RBAC Tools: Jira, Slack, Visual Studio Code Methodologies: Agile, CI/CD, Error tracking, Tech debt management Education Qualifications BE/BTech Or Master of Computer Applications - MCA, Master of Technology - MTech, Master of Science - M.Sc
Posted 1 month ago
0 years
0 Lacs
Mylliem, Meghalaya, India
On-site
仕事概要 ▍募集背景 開発者の生産性向上を目指し、CI/CDパイプラインの改修や既存プロダクトのトラブルシュート・運用、 サーバコスト削減施策の実行、さらにはイノベーション促進を推進するための体制強化に伴う人員を拡充しています。 ▍具体的な業務内容 ▼開発チームがソフトウェア開発に集中できるようなプラットフォームの提供 ・CI/CD ・初期構築、構築スピードup ・再利用性の向上 ・コード化(IaC) ・セキュリティ対策 ▼スケーラブルなプラットフォームの構築 ・自動化ツールの設計、導入 ・変化に柔軟に対応できる基盤、アーキテクチャの設計 ・運用負荷を軽減するような仕組み・設計・改善(リファクタ) ・運用にかかる開発者の工数を減らすコスト削減 ・インフラリソースのサイジング ▼全社的なイノベーションの促進 ・最新技術の調査、評価、知見の共有 ・システム運用の支援 ・システム運用ガイドラインの策定 ・システム運用マニュアルの策定と教育 ### 開発環境 ・チケット管理: Backlog、GitHub ・バージョン管理: GitHub ・継続的インテグレーション: CircleCI ・コミュニケーション: Slack ・ドキュメント: Confluence ・インフラ環境:AWS ・aC:terraform ・サーバ構成管理:Docker ・監視ツール:Rollbar、Datadog ▍組織情報 我々は「あらゆるGAグループ事業部の要望に対し、高品質なエンジニアリングを最短工数で提供し続ける」ことを目標に掲げています。 2019年にSREチームを立ち上げ、現在メンバーは6名で構成されております。 ▍参考資料 ▼エンジニア採用情報 https://ga-technologies-engineering.notion.site/GA-technologies-9794c78bc56c4011a03f7f3dcf91a18f ▼News Picks 後藤 正徳CTO 記事:「Googleマップの技術開発本部長が、なぜ “不動産テック”へ?」 https://newspicks.com/news/11093325/body/ ▼GA technologies 公式note https://note.ga-tech.co.jp/ ▼会社紹介資料 https://speakerdeck.com/gatechnologies/hui-she-shi-ye-shuo-ming-zi-liao ▍会社案内 私たちは、「テクノロジー × イノベーションで驚きと感動を生み、世界を前進させる。」というミッションのもと、 テクノロジーの力でアナログな産業の変革に取り組んでいます。 その第一歩として挑んだのが、"最後の荒野"とも呼ばれる不動産業界です。 65兆円規模のレガシーな不動産市場に対し、ITやテクノロジーを活用し、業界の変革を目指す事業を展開しています。 必須スキル ・クラウド上でのインフラ構築、運用経験 ・Terraform、AWS CloudFormationなどを用いたインフラ構築、運用経験 ・GitHubなどのバージョン管理を用いたインフラ管理、運用経験 ・GitHub actions、CodeBuild、CircleCIなどのデプロイ、CI/CDのパイプラインの構築経験 歓迎スキル ・チームでの運用リーダー経験 ・アプリケーション開発チームとの連携経験 ・AWSやGCPなどのクラウド上でのサービス運用経験 ・インフラをコアスキルとしたDevOps経験 ・適切な技術選定を行い、新技術を導入した経験 ・インフラコストの適切性の評価、最小化の経験 求める人物像 ・SREとして成長し、DevOpsを推進していきたい方 ・品質や技術に対して、俯瞰的な視点を持ち、建設的な改善を行うことができる方 ・適切な課題抽出、課題設定を自ら行い、周囲とともに課題を解決していくことができる方 応募概要 給与 年俸 500万円〜1,000万円 月額 41.7万円〜83.4万円(30時間分の固定残業代含む:91,500円〜183,100円) ※超過分は別途支給 ※スキル・経験により考慮 勤務地 ▍東京本社 〒106-6290 東京都港区六本木3丁目2番1号 住友不動産六本木グランドタワー39・40・42階 ▍アクセス ・南北線「六本⽊⼀丁⽬」駅 直結 ・都営⼤江⼾線・⽇⽐⾕線「六本⽊」駅 徒歩5分 ・南北線・銀座線「溜池⼭王」駅 徒歩8分 ・⽇⽐⾕線「神⾕町」駅 徒歩10分 ※就業場所変更の範囲について 経営状況、配属先の状況等を総合的に勘案し、会社の指定する事業所へ変更となる場合あり 雇用形態 正社員 勤務体系 ▍リモートワーク テック部門に限り、出社とリモートを組み合わせたハイブリッドワーク体制 ※原則、週3日出社(個人の事情に合わせて相談可) ▍勤務時間 月~金曜日 フルフレックスタイム制(7時00分~22時00分 の間でコアタイムなし) 月の総労働時間は、1日の標準労働時間8時間×月毎の労働日数を乗じた時間とする。 ▍休憩 1日の勤務時間が6時間を超える場合、休憩45分 8時間を超える場合、休憩60分 ▍休日 完全週休2日制 (土日祝) 試用期間 あり(3か月) 福利厚生 ▍保険 ・各種社会保険完備 ▍その他福利厚生 ・住宅手当(会社から半径3km以内で2万円もしくは3万円) ・通勤手当(公共交通機関の利用料を支給) ・フルフレックス制度(部署ごとに内規あり) ・時短勤務制度(1日最低4時間勤務以上) ・在宅勤務制度(育児・介護・妊娠中の体調安定などを目的) ・家族手当(配偶者や18歳未満の子を扶養している場合毎月1万円以上を支給) ・保育手当(保育園、幼稚園、認定こども園に入園させている社員に対し、給与支給時に1万円を手当として支給) ・自己研鑽制度(書籍の購入費用や外部セミナーへの参加費用などを会社が負担) ・資格手当(宅建、建築士など) ・エンジニア資格取得支援制度(資格の難易度に応じたお祝い金・受験費用を支給) ・テックチャージ(エンジニアのスキルアップを支援する制度) ・GALILEO(人材開発能力体系システム) ・GA WILL CHALLENGE(半期に1度、他部門への異動をチャレンジできる公募制度) ・資格の総合スクール「LEC」法人会員(指定講座を特別価格で受講可能) ・オンライン英会話割引(英会話研修サービスを特別価格で受講可能) ・GA Circle(部活動) ・社員持株会(少額の資金で自社株式を取得できる制度) ・確定拠出年金(入社時に加入可能) ・スポーツジム「ジョイフィット」法人会員 ・ホットヨガスタジオ「LAVA」法人会員 ・グループ会社管理物件入居特典(自社の管理物件に入居する場合、特別優待特典を受けることが可能) ・GA ALIVE(疾患を持っている場合でも、治療と仕事を両立できるよう支援) ・健康診断(年に1度、労働安全衛生法に定められた健康診断を受診可能) ・インフルエンザワクチン接種(年に1度、会社の補助で接種可能) ・ジョブリターン制度(結婚・出産・育児・介護・病気療養・就学等の事情で退職した社員が、退職理由が解消した際に再びGAグループに戻りやすくなる制度) ・企業主導型保育園(社員の家庭・子育てを支援するため、企業が設置する保育所を利用可能) ▍その他休暇制度 ・レディース休暇 ・出産準備休暇 ・ベビーケア休暇 ・子の看護休暇 ・介護休暇 ・慶弔休暇 ・年末年始休暇(12/29〜1/3) ・年次有給休暇 ▼詳細はこちらをご覧ください: https://www.ga-tech.co.jp/careers/culture/ 企業情報 企業名 株式会社GA technologies 設立年月 2013年3月12日 本社所在地 東京都港区六本木3-2-1 住友不動産六本木グランドタワー40階 資本金 73億7,296万6,541 円(2024年10月末日時点) 従業員数 1,487人(2024年10月末時点、グループ会社を含む)
Posted 1 month ago
5.0 years
0 Lacs
New Delhi, Delhi, India
On-site
Outlook India is launching an exciting new Gaming and Youth Culture Division to become the premier destination for gaming communities and fandoms worldwide. We cover everything from gaming & competitive esports to the latest in anime, concerts, and youth culture trends. With our established media expertise, we're committed to telling the most compelling stories for stakeholders in gaming, esports, and pop culture industries. — Outlook India is seeking a Web Writer specializing in breaking news and business-focused content to deliver timely, engaging stories across the gaming, esports, anime, music, and youth culture sectors. This role requires producing high-volume, SEO-optimized content that keeps industry professionals and business stakeholders informed on the latest developments, trends, and opportunities in these rapidly evolving industries. Responsibilities: ● Write 3-4 high-quality articles daily covering breaking news and trending topics in gaming, esports, anime, and youth culture ● Create SEO-optimized guides, lists, and educational content for business readers and industry professionals ● Monitor news sources, social media, and press releases to find trending stories and breaking developments ● Cover company announcements, funding news, and major industry events with quick turnaround times ● Work with the editorial team to meet SEO requirements and publication deadlines ● Research and fact-check all stories to maintain Outlook India's editorial standards Basic Qualifications: ● Experience: 2–5 years of experience in journalism, content writing. ● Excellent written English skills ● Ability to work efficiently under pressure and meet daily publication quotas ● Basic understanding of SEO best practices and keyword optimization ● Knowledge of gaming, esports, anime, and youth culture industries, including major companies and current trends ● Strong research skills and ability to quickly gather information from multiple sources ● Great attention to detail for fact-checking while working at a fast pace ● Ability to write for business audiences and explain industry developments in accessible language. Preferred Qualifications: ● Experience with analytics tools and ability to track performance metrics ● Familiarity with project management tools (Slack, Trello, or similar) ● Background covering business aspects of the gaming and entertainment industries ● Bilingual skills (English/Hindi) for accessing broader range of sources ● Previous writing experience in gaming, esports, anime, or youth culture
Posted 1 month ago
0 years
0 Lacs
India
Remote
Job Title: Engineering Manager ( Contributor Success Manager - CSM) Company : Scale AI / Outlier AI Location : Remote (Work from anywhere) About Us Outlier AI partners with the world’s most innovative companies to enhance their AI models through human feedback. We are seeking Subject Matter Experts across various domains to contribute their expertise in training generative AI models. Job Summary: The Contributor Manager role is a pivotal position focused on identifying roadblocks, proposing solutions for moving projects forward, and managing a squad of contributors for Managed Workforce Program to ensure the efficient execution of data annotation and quality assurance tasks to support assigned projects. This role entails engaging with team members, auditing tasks, providing feedback, conducting training sessions, and driving project performance. The Contributor Manager will have the authority to manage permissions, address concerns, engage in coaching conversations and recommendations regarding contributor performance management, and ensure the overall quality and productivity of the team. Structure Overview Contributors form squads; each squad holds from 30 to 50 contributors working on the same project and reporting to the same Contributor Manager. Each Contributor Manager is managing one or more projects, for which the Contributor Manager must manage the allocated contributors, manage third party and internal tools, and take action to achieve project milestones. Contributor Managers report to Senior Contributor Managers, who ensure that Contributor Managers understand and know the latest project goals and any project-specific instructions so they can provide feedback and the appropriate training to contributors. Senior Contributor Managers require support and quality training from Contributor Manager. This will guarantee the correct retraining for each contributor and maximize project quality. Key Responsibilities: 1. Project Knowledge and Communication: Coordinate and supervise project activities, ensuring that tasks are completed according to the project plan and within the specified timeline Provide regular project updates, address concerns, and manage expectations to ensure stakeholder satisfaction Create and develop accurate and up-to-date project documentation, including project plans, progress reports, change requests, and any other relevant project records 2. Quality Assurance and Task Management: Audit tasks completed by squad members, providing constructive feedback during daily training sessions and live working sessions. Achieve quality attainment for assigned projects by managing project output and providing feedback to contributors. Gather feedback from squad members to assess tasker sentiment and communicate with project delivery teams. Collaborate closely with project delivery teams to ensure high-quality work is being done 3. Training and Development: Conduct 1:1 enablement sessions every two weeks with squad members to review recent submissions and provide feedback. Coordinate with STOs to conduct training webinars and ensure alignment with project goals. Provide group feedback during daily team syncs on best practices and quality improvement strategies. Identify contributors for potential advancement opportunities and project leadership 4. Engagement and Support: Actively engage with the team through daily Zoom meetings, Slack, and email to provide ongoing support and guidance. Host daily working sessions for contributors to ask questions and foster collaboration. Clarify any doubts or issues raised by team members and relay project updates from STOs. Characteristics: Demonstrates a strong sense of responsibility by effectively prioritizing and managing contributions. Proficient in auditing tasks, providing constructive feedback, and driving quality improvement. Demonstrates initiative, curiosity, and a proactive approach to continuous improvement. Open to learning new skills and proposing innovative solutions to enhance team performance. Excellent organizational and communication skills with a collaborative mindset. Self-motivated, adaptable, and trustworthy with a focus on contributor retention and team dynamics. Qualifications: Proven experience in a project management or supervisory role in Engineering, preferably in data annotation or a related field. Familiarity with quality guidelines, auditing processes, and performance management. Ability to effectively use tools such as speed audit, rebirth, worker tags, and channel management. Strong understanding of project rules, instructions, and quality assurance standards. Proficient in accurately interpreting metrics and making informed decisions based on data analysis.
Posted 1 month ago
1.0 years
0 Lacs
Delhi, India
On-site
What do you need to know about us? M+C Saatchi Performance is an award-winning global digital media agency, connecting brands to people. We deliver business growth for our clients through effective, measurable, and evolving digital media strategies. This is a permanent role on the Campaign Operations team, reporting to the Campaign Operations Manager. You will work closely with the Campaign Operations teams in APAC & EMEA, who are involved in providing clients with insights into their campaigns, audience, etc. Role purpose The Campaign Operations Team works to ensure the implementation and delivery of all digital advertising campaigns, while being highly efficient, and facilitating and delivering revenue. As a Campaign Operations Executive, you will be responsible for the technical set-up, management, maintenance, and monitoring of campaigns and will be involved in campaigns right from the initial planning stages. The successful candidate will have experience in campaign uploading, tracking, monitoring, reporting, optimisation, and analysis, along with strong attention to detail, excellent communication skills, and the ability to prioritise tasks effectively. What will you be responsible for? Set-up, management, and monitoring of campaigns and pixels across platforms. Monitor and report on basic checks for Search/Social campaigns on respective platforms. Set up campaigns according to guidelines and ensure data maintenance and integrity of campaigns and dashboards. Strong analytical skills and a natural affinity for numbers are key; you must be able to analyse raw data, draw conclusions, and develop actionable recommendations as needed. Adaptable and able to be flexible with changes in prioritization to meet new or revised objectives. Support the team by querying trafficking requests that are unclear or incorrect, and present information effectively via calls, Slack, or email when asking or responding to queries. Creation of reports and forecasts for clients and colleagues as required. What are the requirements of the role? Bachelor’s degree. At least 1 year of experience in a similar digital role. Experience with planning and running PPC and Display campaigns. Google AdWords Certification and/or DoubleClick Search Certification. Platform experience: Google Ads, FB Business Manager, Twitter, LinkedIn, etc. Excellent knowledge of the digital technology marketplace, with agency, media owner, or ad tech background. Strong analytical skills; must be able to analyze raw data, draw conclusions, and develop actionable recommendations as needed. Excellent communication skills, both verbal and written. Adaptable and able to adjust priorities to meet new or changing goals. Proficiency in Microsoft Excel is desirable. What Can you look forward to: Being a part of the world’s largest independent advertising holding group. Family Health Insurance Coverage. Flexible Working Hours. Regular events including Reece Lunch & indoor games. Employee Training/Learning Programs About M+C Saatchi Performance: M+C Saatchi Performance has pledged its commitment to create a company that values difference, with an inclusive culture. As part of this, M+C Saatchi Performance continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics. All employee information is kept confidential according to General Data Protection Regulation (GDPR).
Posted 1 month ago
2.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
About The Opportunity Hack2skill is looking for a passionate and experienced Community Manager, Developer Engagement to lead and grow the developer community. In this crucial role, you'll be the voice of the program team to developers and the voice of developers. You'll build vibrant, engaged communities and various hackathon initiatives & campaigns, ensuring developers feel supported, empowered, and connected. This is a fantastic opportunity for someone who loves fostering relationships, understanding developer needs, and driving meaningful engagement through various online and offline channels. Role & Responsibilities Design and execute community growth strategies that increase active members, event participation, and content engagement. Own day-to-day moderation across Discord, Slack, LinkedIn, and other channels, ensuring timely responses and a positive, inclusive tone. Plan and host online and on-site hackathons, AMAs, webinars, and meet-ups, coordinating speakers, logistics, and post-event analytics. Create and repurpose high-value content—posts, newsletters, short videos—that showcase success stories and thought leadership. Build relationships with developers, mentors, partners, and influencers to drive advocacy and collaboration opportunities. Skills & Qualifications Must-Have 2+ years managing online or developer communities with demonstrable growth metrics. Expertise in social media management tools (Hootsuite, Buffer) and community platforms (Discord, Slack, Discourse). Proven experience organising hybrid or on-site tech events end-to-end. Strong copywriting and storytelling skills with flawless English grammar. Data-driven mindset; comfortable with Google Analytics, dashboards, and reporting. Ability to work on-site in India, collaborating cross-functionally with Marketing, Product, and Customer Success. Preferred Background in developer relations, EdTech, or SaaS products. Familiarity with coding concepts and the hackathon ecosystem. Basic design skills using Canva, Figma, or Adobe Suite. Experience with marketing automation and CRM tools (HubSpot, Zoho). Comfort leading crisis-communication and reputation-management efforts. Multilingual communication abilities (Hindi, regional languages). Skills: communication,data analysis,design skills,event planning,crm tools,community building,content strategy,copywriting,marketing automation,stakeholder engagement,social media management,social media,crisis management,relationship building,community management
Posted 1 month ago
0.0 - 3.0 years
0 - 0 Lacs
Nirman Nagar, Jaipur, Rajasthan
On-site
Business Analyst (Pre & Post Sales) Job Title: Business Analyst (Pre & Post Sales) Location: Contract Basis, GOHASH INCLUDE Pvt. Ltd. Nirman Nagar E, P.No.-31 1st Floor, Shree Krishna Tower, Ajmer Rd, Opp. Asopa Hospital, Jaipur, Rajasthan 302024 Compensation: Base Salary + Performance-Based Incentives (No salary bar for the right candidate. Compensation will be based on experience and qualifications.) Experience: 1 - 2 Years in Business Development / Client Acquisition (preferably in IT Services, Software, Web & App Development, or AI-based solutions) Key Responsibilities: Conduct market research to identify B2B prospects across various industries and regions. Generate high-quality leads via: LinkedIn Outreach Email Campaigns Cold Calling Freelance Platforms (Upwork, Freelancer, Fiverr) Web Scraping/Data Mining Tools Qualify leads based on needs, budget, decision-making capability, and timelines. Maintain and update CRM records with accurate lead data. Understand client pain points and pitch customized IT solutions accordingly. Draft and present proposals, quotations, capability decks, and business documents. Respond effectively to RFPs/RFIs and coordinate with the tech team for project scoping and estimations. Set up meetings, discovery calls, and product demonstrations with potential clients. Serve as the bridge between the client and internal technical teams during onboarding. Coordinate project kick-off meetings and document client expectations clearly. Follow up on deliverables, timelines, and feedback post-sales. Maintain long-term relationships for upselling and cross-selling opportunities. Required Skills & Qualifications: Bachelor’s degree in Business Administration, Marketing, Computer Science, or a related field. 1-3 years of experience in Business Development, Sales, or Pre/Post Sales roles in IT/Software Services. Experience with LinkedIn Sales Navigator, Email Automation Tools, and CRMs like Zoho or HubSpot. Strong proposal writing, documentation, and communication skills. Technical understanding of IT services and tools (e.g., WordPress, Laravel, Flutter, React, SaaS, etc.) Ability to multitask between lead generation, client communication, and internal coordination. Preferred Skills (Good to Have): Knowledge of project management tools (Trello, Slack, Jira, etc.). Familiarity with Agile, SDLC, or digital marketing basics. Exposure to international clients (US, UK, Europe). Certifications in Sales, Business Development, or CRM usage. How to Apply: Interested candidates can send their updated resumes to hr@gohashinclude.com Subject Line: Application for Business Analyst (Pre & Post Sales) – [Your Name] Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹30,000.00 per month Benefits: Flexible schedule Paid time off Schedule: Day shift Monday to Friday Morning shift Night shift Rotational shift Supplemental Pay: Commission pay Performance bonus Quarterly bonus Shift allowance Work Location: In person Expected Start Date: 14/07/2025
Posted 1 month ago
3.0 years
0 Lacs
Vijayawada, Andhra Pradesh, India
On-site
🎬 DESIGN WIZARD WANTED 🎨 Brown Folk Media | Vijayawada | Full-Time | In-Office Plot Twist : We're not your typical agency. We're filmmakers who accidentally became really good at making brands look ridiculously cool. THE ROLE THAT DOESN'T EXIST ELSEWHERE We're hunting for a Design Wizard – a design generalist. You'll be the visual mastermind behind our story-driven content empire, working alongside our in-house crew of filmmaker-marketers who refuse to create boring content. Warning : T his isn't a "make-the-logo-bigger" kind of gig. We're looking for someone who gets genuinely excited about turning brand stories into visual experiences that make people stop mid-scroll and say "whoa. " WHAT YOU'LL BE DOING (THE FUN STUFF) 🎭 Brand Storytelling Through Design Transform brand narratives into visual identities that don't suck Create design systems that work as hard as our coffee machine Build brands that look so good, competitors will try to copy them (unsuccessfully) 🎨 Multi-Disciplinary Design Magic UI/UX design that actually makes sense to humans Visual communication that speaks louder than our CEO’s slack notifications Branding that makes startups look like they've been around forever Social media graphics that stop the endless scroll Print design (yes, people still print things) 🎬 Content Creation Collaboration Work with our filmmaker team to create visually stunning content Design assets for YouTube mini-series that sponsors fight over Create visual narratives for community-building campaigns 🚀 Growth-Focused Design Design conversion-focused landing pages and funnels Create email templates that people actually want to open Build presentation decks that close deals Design marketing materials that generate actual ROI WHO YOU ARE (THE UNICORN CHECKLIST) ✅ The Technical Stuff: 3+ years of design experience (or equivalent portfolio that blows our minds) Expert in Adobe Creative Suite, Figma, and whatever new tool just launched UI/UX design skills that make apps feel intuitive Branding expertise that goes beyond "make it pop" Understanding of web design principles and responsive design Motion graphics basics (because static is so 2020) ✅ The Personality Stuff: You geek out over good design and can explain why Comic Sans is a crime You're not afraid to challenge creative briefs that don't make sense You can work in our high-energy, collaborative environment without losing your mind You understand that feedback is not personal criticism of your soul You're curious about marketing, growth, and how design drives business results ✅ The Bonus Points: Experience with video content creation or film industry Understanding of digital marketing and conversion optimization Knowledge of brand strategy and positioning Animation or motion design skills Experience working with startups or fast-growing companies 💰 WHAT WE OFFER (THE GOOD STUFF) Compensation That Doesn't Insult Your Intelligence Competitive salary based on your skill level Performance bonuses when you help us crush our goals Annual increments that actually matter 🏢 Work Environment That Doesn't Crush Your Soul Beautiful office space in Vijayawada (we have the finest book-collection too) Latest design software and hardware Endless filter-coffee sprints Creative freedom to experiment and innovate 📈 Growth Opportunities Learn from filmmaker-marketers who've built successful brands Work on diverse projects across industries Opportunity to lead design for viral content series Mentorship from experienced creative professionals 🎯 The Culture We're obsessed with quality but not perfection paralysis We celebrate wins and learn from failures We believe great design should serve great stories and great stories are what we need We're building something bigger than just another agency. HOW TO APPLY (THE Application Process) Don't send us your resume in Times New Roman. Seriously. Instead, send us: Your Portfolio - Show us work that made you proud, excited, or slightly obsessed A Creative Cover Letter - Tell us why you want to join our filmmaker-designer revolution A Design Challenge Response - Create a brand identity concept for a luxury clothing brand catered to kids (spend max 2 hours on this) Your Favorite Design - Share one piece of design (not your own) that you wish you had created and explain why Send everything to: sarat@brownfolkmedia.com Subject Line: "Design Wizard Application - [Your Name]" THE FINE PRINT This is a full-time, in-office position in Vijayawada. It's not a metro, but you'll find all the soul you want in this beautiful small city. We're looking for someone who can start within 30 days We're an equal opportunity employer who values diversity and creativity If you're reading this and thinking "this sounds too good to be true," apply anyway Ready to join a team that's redefining how brands tell their stories through design? Let's create something extraordinary together. Brown Folk Media - Where Filmmakers Meet Marketing
Posted 1 month ago
1.0 years
0 - 0 Lacs
Jatkhedi, Bhopal, Madhya Pradesh
On-site
Job Title: Full-Time WordPress Designer & Developer (In-House – Bhopal) Location: Bhopal, Madhya Pradesh (On-Site Only) Employment Type: Full-Time | Long-Term Company: Khadyot Naturals Pvt Ltd Salary : 16,000 – 22,000 INR Per Month About the Company: Khadyot Naturals Pvt Ltd is a rapidly growing food brand committed to delivering high-quality, natural products. As we expand our reach, we’re looking for a talented WordPress Designer & Developer to join our in-house team and lead the digital transformation of our online presence. Key Responsibilities: · Design and develop multiple new WordPress website, landing pages, funnels using Elementor · Redesign and improve existing websites of the brands under the company · Create custom themes and plugins to meet business needs · Ensure mobile-first, responsive, and fast-loading design · Integrate WooCommerce for product sales and e-commerce functionality · Optimize the site for SEO, speed, and security · Maintain, update, and troubleshoot WordPress website regularly · Handle domain, hosting, CDN, and SSL setup/configurations · Manage servers regularly · Work closely with other team members via asana · Implement API integrations when required Required Skills & Experience: · Minimum 1 year of hands-on WordPress experience · Strong knowledge of Elementor · Experience in custom theme and plugin development · Proficient in HTML, CSS, JavaScript, and PHP · Knowledge of WooCommerce setup and management · Understanding of SEO fundamentals and best practices · Experience with API integrations · Ability to manage website hosting, cPanel, CDN, and SSL · Strong eye for design and creativity with a mobile-first approach · Familiarity with Slack and Asana What We’re Looking For: A creative thinker with a passion for building modern, functional, and visually appealing websites Ability to work independently and take initiative Someone who’s excited about being part of a growing brand and working in a collaborative team environment Application Requirements: Updated resume Portfolio of previous WordPress websites (especially those using Elementor) Brief note on why you're interested in working with Khadyot Naturals Pvt Ltd How to Apply: Send your resume and portfolio to contact@unofinnventures.com Job Type: Full-time Pay: ₹12,000.00 - ₹22,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Posted 1 month ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Key Responsibilities Stay tech-savvy and familiar with LinkedIn automation tools, CRM systems, and email marketing platforms. Book demo calls for Jeeva.ai through creative outreach across LinkedIn, emails, calls, online communities, influencers, and content strategies. Revive closed-lost deals and expand outreach by targeting Slack groups, VC portfolio companies, and relevant influencers. Identify, engage, and nurture leads using AI-powered tools, driving them toward demo conversions. Support content creation efforts and contribute to building Jeeva.ai's thought leadership presence. Gather feedback, build strong prospect relationships, and maintain a high level of engagement. Drive growth by executing data-driven outreach experiments and improving conversion rates across the sales funnel. Note On-site role(monday to Friday), Kharadi, Pune US Shift timings(6:30 pm to 3:30 am) Joining - Immediate to 30 days Saas sales, IT Sales, US Sales, cold calling, market research exposure. About Company: At Jeeva.ai, we're on a mission to revolutionize the future of work by building AI employees that automate all manual tasks starting with AI Sales Reps. Our vision is simple: "Anything that doesn't require deep human connection can be automated & done better, faster & cheaper with AI." We've created a fully automated SDR using AI that generates 3x more pipelines than traditional sales teams at a fraction of the cost. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn), Microsoft with $1M ARR in just 3 months after launch, we're not just growing - we're thriving and making a significant impact in the world of artificial intelligence.
Posted 1 month ago
2.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
📍 Location: Chennai – India (Work from office or Hybrid) 🏢 Company: Infiligence 🕒 Shift: Full-time | Night Shift (US EST/MST) 💼 Experience: Minimum 2 years in US IT Recruitment About Infiligence At Infiligence, we specialize in delivering cutting-edge IT services and talent solutions to US-based clients. We are expanding our India-based recruitment team and are looking for an experienced US IT Recruiter who thrives in a fast-paced, target-driven environment. If you’ve got solid experience with direct clients or Tier 1 vendors and enjoy hunting top tech talent across the US, we’d love to talk. Key Responsibilities Handle end-to-end US IT recruitment, focusing on niche and high-demand tech roles like Full Stack, DevOps, Cloud (AWS, Azure, GCP), Data Engineering, Cybersecurity, AI/ML, Salesforce, and more. Source candidates through job boards (Dice, Monster, CareerBuilder), social media (LinkedIn, GitHub, Slack), and internal ATS (e.g., CEIPAL). Use Boolean search, filters, and automation tools to proactively build and maintain strong talent pipelines. Communicate effectively with candidates via email, phone, and messages; conduct detailed interviews to assess fit, availability, and work status. Work with various US employment types (W2, C2C, 1099) and understand relevant visa classifications (USC, GC, H1B, OPT, CPT, etc.). Track metrics like submissions, interviews, offers, and hires; generate reports using Excel or ATS tools. Maintain accurate candidate records, engage past applicants for new roles, and consistently follow up. Promote Infiligence's employer brand professionally across channels. Required Skills & Qualifications Bachelor’s degree (preferably B.Tech or equivalent). Minimum 2 years of US IT recruitment experience , with exposure to working with direct clients or Tier 1 vendors. Strong knowledge of various US employment types and visa categories. Familiarity with top IT skill sets: Full Stack (React/Node), Java, .NET, Python, AWS, Azure, GCP, Salesforce, DevOps, Data Science, QA Automation, ServiceNow, etc. Experience with ATS tools like CEIPAL , and reporting via Excel/Sheets. Previous experience in BPO or customer service environments is nice to have. Excellent verbal and written English communication skills. Ability to work independently during night shifts (aligned with EST or MST). Strong organizational and time-management skills. Why Join Infiligence? Work-from-home flexibility with structured US shift hours. Collaborative and supportive team culture. Competitive compensation and performance-based incentives. Exposure to the US market and top-tier clients. Clear growth paths for top performers.
Posted 1 month ago
2.0 years
0 Lacs
India
Remote
About Wellnite: Wellnite is a digital mental health platform on a mission to make high-quality mental healthcare accessible, affordable, and empowering for both clients and providers. We offer telehealth services, provider tools, and a global digital practice network to support mental health professionals and the people they care for. We’re looking for a dedicated, empathetic, and detail-oriented Provider Engagement Specialist to join our fast-growing team. In this role, you’ll be the bridge between our network of mental health providers and the broader Wellnite team—ensuring providers feel supported, heard, and set up for success on our platform. What You’ll Do: Serve as the main point of contact for our network of therapists, counselors, coaches, and mental health professionals. Onboard new providers and guide them through setup, credentialing, scheduling, billing preferences, and platform use. Proactively check in with providers to ensure high satisfaction and gather feedback to improve engagement and retention. Coordinate closely with Operations, Member Success, and Product teams to resolve issues or escalate provider needs. Host occasional webinars, workshops, or virtual coffee hours to build community and increase engagement. Track provider engagement metrics (e.g., activity, session volume, responsiveness) and help design strategies to boost participation. Assist in the creation of provider-facing resources, communications, and updates about new features or platform changes. Support incentive and recognition programs (e.g., “Earn Wellbits,” referral rewards, training badges). Troubleshoot and resolve questions related to billing, scheduling, documentation, and session policies. Who You Are: 2+ years of experience in provider relations, customer success, account management, healthcare operations, or related roles. Excellent interpersonal and communication skills—empathetic, clear, and professional. Familiarity with healthcare or mental health environments preferred (e.g., telehealth, EHR, insurance). Tech-savvy and comfortable learning new digital platforms (Slack, Airtable, Zoom, Stripe, etc.). Strong organizational skills with the ability to manage multiple conversations and tasks simultaneously. Problem-solver with a proactive, solutions-focused attitude. Passionate about mental health and aligned with Wellnite’s mission and values. Why You’ll Love Working Here: Mission-driven team making a real impact in mental healthcare Work From Home Opportunity to grow in a fast-paced startup environment Creative freedom to help shape the provider experience and community Supportive and inclusive culture
Posted 1 month ago
3.0 years
0 Lacs
India
Remote
About Wellnite: Wellnite is reimagining mental healthcare through cutting-edge technology. Our mission is to make high-quality mental health support universally accessible by combining licensed care, innovative AI tools, and seamless digital experiences. Our newest focus is on scaling our AI-powered SuperCoach —a mobile companion that helps users manage their mental health through personalized, intelligent support. We’re looking for a Product Manager who thrives at the intersection of mobile UX, AI, and product-led growth. Your role will be to lead the development and distribution strategy of our AI mobile app—ensuring it reaches the right users, delivers meaningful outcomes, and drives continuous engagement. What You’ll Do: Drive distribution strategy across app stores, web, Slack, and B2B partnerships to expand access and visibility. Work closely with engineering, design, and AI teams to deliver features that feel magical, human, and clinically informed. Collaborate with marketing and growth teams to optimize onboarding flows, referral mechanics, and in-app engagement loops. Define and track success metrics across acquisition, usage, conversion, and feedback. Conduct user research and usability testing to inform product decisions and prioritize what matters most. Launch experiments to drive app adoption and deepen daily usage, while ensuring compliance with privacy and healthcare regulations (HIPAA, COPPA, GDPR). Explore integrations with Slack, employer benefits platforms, and third-party health tools to extend SuperCoach’s reach. Help position Wellnite’s mobile experience as a category-defining mental health solution for individuals and organizations. Who You Are: 3+ years of product management experience, ideally in mobile apps, digital health, or AI-driven consumer tools. You’ve successfully shipped and scaled mobile products with measurable user growth and engagement. Deep understanding of product-led growth principles, mobile UX best practices, and app store optimization (ASO). You’re data-savvy—comfortable setting KPIs, using analytics tools, and iterating based on user behavior. Strong communicator and cross-functional collaborator who thrives in fast-moving, startup environments. You have a genuine interest in mental health, wellness, and the power of AI to empower people. Bonus points for: Experience integrating AI/LLMs (e.g., OpenAI, voice AI, sentiment analysis) Launching apps across multiple geographies and regulatory environments Prior work in B2B2C environments or partnerships (e.g., benefits platforms, Slack apps) Why Wellnite: Help build the future of mental health with purpose-driven teammates Work on a product that blends AI, clinical care, and delightful UX Work from home with a collaborative, transparent culture Influence product and strategy decisions from day one
Posted 1 month ago
0 years
6 - 15 Lacs
Bengaluru, Karnataka, India
Remote
This Role Is For Our Own Company - Weekday Location: Remote (Bangalore preferred) Salary Range: ₹6 - ₹15 LPA About Weekday We are backed by some of the most reputed investors in the ecosystem — Y Combinator (early investors in Stripe, Airbnb, DoorDash, Coinbase etc), General Catalyst (previously Venture Highway), Kunal Shah (Founder, CRED), Cloud Capital, and several other reputed angels. At Weekday (weekday.works), we're building the next frontier in hiring. We have created the largest database of white-collar talent in India and built powerful outreach tools to achieve industry-leading response rates. We are profitable and growing substantially month-on-month. Our unique model pairs companies with a Program Manager who uses our tech and tools to find top talent, engage them, and manage their hiring pipeline end to end. Why should you join us? Relatively small team size: Our full time team size is 32 people. You get to work with an experienced founding team and get one-to-one interaction on a daily basis Very strong bias for action. We don't do any unnecessary meetings You will get to see results of your efforts from day 1 You will work with clients directly. You will be a company's interaction point with Weekday You will be directly responsible for revenue. You will a business line owner Requirements What qualities you should have? Very strong work ethic Great at pro-active communication - You will be directly talking to founders; you are expected to be very thorough with all your communication (written as well as verbal) Ability to sit down and focus on job at hand and not get distracted What work will you do? Your first 30 days You will go through a training period during which you will work with a senior Account Manager in assisting them for handling hiring pipeline of their portfolio companies. You will source candidates using Weekday's database product for those portfolio companies. You will do shadow weekly check-in calls with founders of those portfolio of client companies Next 60 days You will be assigned your own portfolio companies for whom you will be solely responsible for hiring. You will lead check-in calls with client company founders/hiring managers You will be responsible for sourcing candidates You will do status check with interview stage candidates and help resolve any blockers for them In short, you will be solely responsible for revenue coming from your portfolio Frequently Asked Questions Will I be responsible for bringing on new clients? Answer: Not particularly You will be responsible for handling the experience of companies who have already been onboarded. With that being said, happy customers bring other customers; so in some sense you will be responsible for getting more referrals How will my day look like? Answer: It will be distributed between doing check-in calls with client company founders/hiring managers; responding to their queries or taking updates to them on Slack/Email/Whatsapp; and finding great candidates for them How core is this role to the company's functioning? Answer: It is as core as it gets. You will be directly responsible for revenue of the company; hence you will be at the centre of all things we do. Every other function in the company (like Growth, Calling team, Sourcing team) will work to assist you in closing more hires How is the work culture at Weekday? Answer: We like to be very direct at what we do. We don't have crazy parties or vanity events of the type. But we treat everyone with utmost respect and dignity; as everyone deserves. Highly meritocratic. If you are good at what you do, you don't need to show it. It will speak for itself. Workplace politics is highly discouraged
Posted 1 month ago
4.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role As a Customer Support Supervisor at Rippling, you will lead a high-performing team responsible for delivering exceptional support to our customers. You will act as the point of contact (POC) for all actions and domains within your team, ensuring efficient operations, seamless collaboration, and outstanding customer experiences. This role demands a strategic mindset combined with hands-on leadership skills to drive team performance and process improvements in a dynamic, fast-paced environment. You will report directly to the Customer Support Manager and play a pivotal role in aligning team goals with Rippling’s broader objectives. This is an exciting opportunity to influence the customer journey, lead a talented team, and contribute to the continued success of Rippling. What You Will Do Team Leadership and People Management: Act as the primary POC for your team, overseeing all operational aspects. Lead, mentor, and support team leads in their respective roles, fostering a culture of accountability and excellence. Provide coaching, constructive feedback, and professional development opportunities to team members. Handle team scheduling, attendance management, and adherence to ensure optimal staffing coverage. Operational Management and Performance: Monitor and drive team productivity, ensuring performance metrics are met or exceeded. Track adherence to SLAs, response times, and quality benchmarks, addressing any gaps proactively. Analyze team performance data and trends to identify areas for improvement and implement solutions. Issue Identification and Resolution: Proactively recognize potential issues in customer interactions or workflows and drive timely resolutions. Collaborate with cross-functional teams, including Tech, Product, and Operations, to address and resolve complex customer issues. Serve as a conduit of information between the Customer Support team and senior management, ensuring goals and updates are communicated effectively. Customer Experience Improvement: Identify patterns in customer feedback and operational inefficiencies, providing actionable insights for process optimization. Work closely with the Product and Engineering teams to suggest enhancements and stay updated on product developments. Assist in creating or updating knowledge base articles to empower customers with self-service solutions. Team Collaboration and Communication: Build and maintain strong relationships with internal stakeholders to ensure seamless support operations. Actively contribute to team meetings, strategy sessions, and training initiatives. Ensure team alignment with Rippling’s customer-centric values and overall mission What You Will Need Experience: At least 4+ years in customer support, with a minimum of 2 years in a supervisory or leadership role, preferably within SaaS or technology environments. Leadership Skills: Proven ability to lead and develop a team, with a focus on coaching, feedback, and performance management. Technical Proficiency: Familiarity with customer support platforms and principles along with a solid understanding of HR or IT systems (preferred). Analytical Mindset: Strong problem-solving skills, with the ability to analyze data, identify trends, and implement improvements. Communication: Excellent verbal and written communication skills—clear, concise, and empathetic. Adaptability: Flexibility to work in US time zones and handle evolving priorities in a fast-paced environment. Customer-First Mindset: A deep commitment to delivering exceptional customer experiences Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
Posted 1 month ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute in internal discussions around product enhancements. If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes! What will you do? Take charge of customer issues related India payroll from start to finish - while working in a dynamic and fast-paced environment Leverage chat, email, and video conferencing functionality to help our India customers optimize Rippling Build mental muscle and become a product expert - you'll be a go to resource for both customers and coworkers Interact directly with Product and Engineering teams to identify areas where we can better serve our customer base through automation or added features What will you need? Bachelor's degree Ability to work a shift between the hours of 6:30 PM IST - 7:00 AM IST (there may be the opportunity to move to a day shift in the future based on performance and business requirements) A minimum of 2-3 years of work experience in a customer facing role A minimum of 2-3 years of work experience on India Payroll Demonstrated experience problem-solving with attention to detail Organizational skills and experience improving processes Strong written and verbal communication skills in English Flexibility with changing job duties and responsibilities Time management skills and ability to prioritize
Posted 1 month ago
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