2978 Slack Jobs - Page 25

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses. About the role Every year, employers and employees spend over $5 trillion on benefits globally. From health insurance to saving for retirement, these benefits products guide families through some of the most important and impactful decisions in life. Despite the significance of these products and the dollars spent, the experience is still painfully antiquated, expensive, and confusing. Rippling is building the first modern marketplace that seamlessly connects brokers, employers, and employees with any benefit. Our platform powers discovery, purchase, and use of benefits products around the world. Our benefits vertical includes our Benefits Platform (recommendations, payments, and our benefits eligibility engine), our rapidly growing Benefits Marketplace of over 100 partners, and our natively-built Rippling Benefits Products. The Benefits Marketplace Product Manager is responsible for the strategy and execution of expanding our benefits marketplace integrations. This includes any type of benefit an employer would offer globally - health insurance, life insurance, 401k and pensions, mental health, fertility, telemedicine, financial wellness - there are dozens of categories. You would own how we add new partners and products to our marketplace, monitor and improve the health of those integrations, and set the strategy for how we can make our benefit partners more successful on Rippling every year. What you'll do Own part of our Benefits Marketplace integrations platform Build and scale a system that makes it simple for clients to add new integrations (contracting, data transfer, billing and payments) Build and scale a system that makes it simple to add new partners and benefit types to the marketplace Build and scale a system that empower our Benefits Operations team to track integration quality and seamlessly setup new integrations Build products that help our Benefit Marketplace partners to succeed in profitably growing on Rippling’s platform Scale our current products to support tens of millions of employees Work cross-functionally with virtually every team – across product, engineering, design, marketing, and customer-facing functions – to develop the first modern marketplace for benefits products that can scale to billions in revenue. Qualifications 3+ years of Product Management experience Self-starter with a bias towards action Ability to thrive in a fast-paced environment Strong technical and data skills Helicopter pilot mentality - you can easily switch from high level strategy and planning to UI polish and data model details Exceptional written and verbal communication and comfortable working in a highly cross-functional role Experience building complex workflow and integration/marketplace products Founder or hypergrowth startup experience a strong plus Strong alignment with our leadership principles : in particular Go and See, and Are Right, a Lot.

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role The product team owns Rippling’s product direction, defining what to build in order to solve customer problems in a way that allows them to succeed and for our business to thrive. We do this by distilling insights from user research, product-generated data, competitive analysis, and a deep market understanding. These insights allow us to prioritize the features we work on, which we define end to end with our design and engineering counterparts, to create our roadmap. As the features on this roadmap get developed, we partner with various teams to ensure they are ready to sell, service, and support them. We iterate on these features using data and customer feedback to make sure that they fulfill and surpass the goals we had when we decided to build them. As an APM for Global Payroll at Rippling, you will execute the expansion of our global payroll footprint by enhancing usability and delivering features that ensure seamless customer experiences across a variety of payroll models. You will gather, prioritize, and execute on country-specific requirements to enable end-to-end payroll servicing in new regions. You’ll partner cross-functionally with teams in design, engineering, legal, compliance, business development, and customer support to launch new payroll markets. You will also work alongside sales, implementation, enablement, and support teams to ensure successful launches and continuous improvements post-launch - ultimately building the most efficient and compliant payroll system in each country. What you'll do Own part of our Benefits Marketplace integrations platform Build and scale a system that makes it simple for clients to add new integrations (contracting, data transfer, billing and payments) Build and scale a system that makes it simple to add new partners and benefit types to the marketplace Build and scale a system that empower our Benefits Operations team to track integration quality and seamlessly setup new integrations Build products that help our Benefit Marketplace partners to succeed in profitably growing on Rippling’s platform Scale our current products to support tens of millions of employees Work cross-functionally with virtually every team – across product, engineering, design, marketing, and customer-facing functions – to develop the first modern marketplace for benefits products that can scale to billions in revenue. Qualifications 3+ years of Product Management experience Self-starter with a bias towards action Ability to thrive in a fast-paced environment Strong technical and data skills Helicopter pilot mentality - you can easily switch from high level strategy and planning to UI polish and data model details Exceptional written and verbal communication and comfortable working in a highly cross-functional role Experience building complex workflow and integration/marketplace products Founder or hypergrowth startup experience a strong plus Strong alignment with our leadership principles : in particular Go and See, and Are Right, a Lot.

Take your career to new heights with Loopio! 🚀✨ Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We’re looking for a Senior Software Development Manager who blends deep technical expertise with strong leadership skills to drive the success of our engineering teams across both product and platform domains. This is a hands-on leadership role where you'll guide complex architectural decisions, foster a culture of engineering excellence, and help deliver high-quality, scalable software solutions. You’ll lead multiple teams and collaborate closely with cross-functional partners—including Product, Design, QA, and Infrastructure—to ensure seamless execution of projects aligned with our business goals. Experience with AI technologies, particularly Large Language Model (LLM)-based applications, is a nice-to-have and considered a valuable addition. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am - 7:30 pm IST What You’ll Be Doing Leadership & Team Development Lead, mentor, and grow a high-performing team of software developers. Provide career guidance, support personal development, and drive performance through clear feedback and coaching. Champion a culture of ownership, learning, and inclusivity within the team. Recruit, onboard, and retain top talent, ensuring a healthy and collaborative engineering culture. Technical Direction & Architecture Guide architecture and technical design of complex, distributed software systems across both product and platform layers. Participate in design and code reviews to uphold standards and best practices. Balance immediate deliverables with long-term architectural vision, scalability, and maintainability. Promote high code quality and maintain a pragmatic approach to technical debt. Project Execution & Delivery Own the planning, resourcing, and execution of software development projects using Agile/Scrum methodologies. Align team objectives with business priorities in collaboration with Product and Design. Track delivery progress, address blockers, and proactively manage risks and dependencies. Drive accountability and continuous delivery of value to customers. Process & Quality Improvement Implement and evolve engineering processes and workflows to maximize team effectiveness. Build a culture of iteration, feedback, testing, and continuous improvement. Ensure robust test practices, monitoring, and deployment strategies are in place. Lead post-mortem reviews and implement learnings to drive operational excellence. Cross-Functional Communication & Influence Communicate project status, technical challenges, and decisions across all levels of the organization. Translate complex technical concepts for non-technical stakeholders. Represent engineering in strategic planning, roadmap discussions, and customer interactions when needed. Collaborate across teams to build shared understanding and alignment. Innovation & Emerging Technologies Encourage innovation and experimentation within teams. Stay current on industry trends and emerging technologies. While not a requirement, familiarity or interest in AI/ML—particularly LLM-based applications—is a bonus and may be leveraged for product innovation. What You’ll Bring To The Team 10+ years of experience in software development, including 3+ years in a team leadership or engineering management role. Proven track record of leading technical teams through complex projects with architectural impact. Strong knowledge of modern software engineering practices, cloud-native systems, microservices, and scalable infrastructure. Hands-on experience working across both product features and platform components. Solid understanding of Agile methodologies and experience driving delivery in an iterative environment. Excellent communication, collaboration, and conflict-resolution skills. Passion for developing people, building strong engineering cultures, and fostering team growth. Bachelor's or Master’s degree in Computer Science or equivalent experience. Experience in AI/ML or building features that integrate LLM-based technologies Background working on large-scale, multi-tenant SaaS platforms. Familiarity with tools like AWS, Docker, Terraform, MySQL, Redis, Elasticsearch, and React. Where You’ll Work 📍 Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in 🇨🇦 Canada (British Columbia and Ontario), 🇬🇧 London, and 🇮🇳 India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work 🙇🏾 during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll ❤️ Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate 🪄 your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day 1️⃣ with Loopio. We’ll set you up to work remotely with a MacBook laptop 🍏, a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in 🎤 townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace 🏆with an opportunity to make a big impact on the business. Questioning your qualifications? Read this ‼️ Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience ✅ checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment 👩🏻‍💻 At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.

Associate Support Engineer Serve as a first-contact support specialist, handling customer inquiries via tickets, chat, and email. Conduct manual testing of features and workflows in parallel with support duties. Run SQL queries to extract, analyze, and verify data patterns that assist troubleshooting and testing efforts. Collaborate with engineering, product, and user-operations teams to escalate complex issues and share feedback. Participate in structured on-call schedules and occasional weekend/holiday coverage. Key Responsibilities Respond promptly and professionally to customer queries; resolve or escalate appropriately Analyze logs, reproduce user problems, using SQL and platform tools to gather context. Design, execute, and document manual test cases for new and existing features. Report bugs clearly and help confirm fixes during QA cycles. Document customer and testing insights; propose process or product improvements. Collaborate with cross-functional teams to maintain service quality and knowledge documentation. Skills & Qualifications Bachelor’s degree in Computer Science, IT, or any technical discipline. Freshers preferred Basic proficiency in SQL — SELECT, JOINs, filters — enough to query support logs and datasets. Strong communication skills; comfortable interacting with customers and cross-functional teams Highly motivated, problem-solving mindset; eager to learn product internals and testing frameworks. Familiarity with writing test cases and reporting defects is a bonus. Adaptable to shifting priorities, with a collaborative and humble approach. Preferred Attributes Internship or hands-on exposure to technical support, QA/testing, or database work. Experience using ticketing systems (e.g., Jira, Zendesk), Slack, or support tools. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Ability to commute/relocate: Ram Nagar, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Location: Ram Nagar, Coimbatore, Tamil Nadu (Preferred) Work Location: In person Expected Start Date: 25/07/2025

Take your career to new heights with Loopio! Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We’re looking for a Senior Software Development Manager who blends deep technical expertise with strong leadership skills to drive the success of our engineering teams across both product and platform domains. This is a hands-on leadership role where you'll guide complex architectural decisions, foster a culture of engineering excellence, and help deliver high-quality, scalable software solutions. You’ll lead multiple teams and collaborate closely with cross-functional partners—including Product, Design, QA, and Infrastructure—to ensure seamless execution of projects aligned with our business goals. Experience with AI technologies, particularly Large Language Model (LLM)-based applications, is a nice-to-have and considered a valuable addition. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am - 7:30 pm IST What You’ll Be Doing Leadership & Team Development Lead, mentor, and grow a high-performing team of software developers. Provide career guidance, support personal development, and drive performance through clear feedback and coaching. Champion a culture of ownership, learning, and inclusivity within the team. Recruit, onboard, and retain top talent, ensuring a healthy and collaborative engineering culture. Technical Direction & Architecture Guide architecture and technical design of complex, distributed software systems across both product and platform layers. Participate in design and code reviews to uphold standards and best practices. Balance immediate deliverables with long-term architectural vision, scalability, and maintainability. Promote high code quality and maintain a pragmatic approach to technical debt. Project Execution & Delivery Own the planning, resourcing, and execution of software development projects using Agile/Scrum methodologies. Align team objectives with business priorities in collaboration with Product and Design. Track delivery progress, address blockers, and proactively manage risks and dependencies. Drive accountability and continuous delivery of value to customers. Process & Quality Improvement Implement and evolve engineering processes and workflows to maximize team effectiveness. Build a culture of iteration, feedback, testing, and continuous improvement. Ensure robust test practices, monitoring, and deployment strategies are in place. Lead post-mortem reviews and implement learnings to drive operational excellence. Cross-Functional Communication & Influence Communicate project status, technical challenges, and decisions across all levels of the organization. Translate complex technical concepts for non-technical stakeholders. Represent engineering in strategic planning, roadmap discussions, and customer interactions when needed. Collaborate across teams to build shared understanding and alignment. Innovation & Emerging Technologies Encourage innovation and experimentation within teams. Stay current on industry trends and emerging technologies. While not a requirement, familiarity or interest in AI/ML—particularly LLM-based applications —is a bonus and may be leveraged for product innovation. What You’ll Bring to the Team 10+ years of experience in software development, including 3+ years in a team leadership or engineering management role. Proven track record of leading technical teams through complex projects with architectural impact. Strong knowledge of modern software engineering practices, cloud-native systems, microservices, and scalable infrastructure. Hands-on experience working across both product features and platform components. Solid understanding of Agile methodologies and experience driving delivery in an iterative environment. Excellent communication, collaboration, and conflict-resolution skills. Passion for developing people, building strong engineering cultures, and fostering team growth. Bachelor's or Master’s degree in Computer Science or equivalent experience. Experience in AI/ML or building features that integrate LLM-based technologies Background working on large-scale, multi-tenant SaaS platforms. Familiarity with tools like AWS, Docker, Terraform, MySQL, Redis, Elasticsearch, and React. Where You’ll Work Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day with Loopio. We’ll set you up to work remotely with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business. Questioning your qualifications? Read this Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.

Take your career to new heights with Loopio! Loopio is a workplace that unleashes learning & growth opportunities for our Loopers. We provide autonomous, challenging work that allows each employee to master their craft. We attract and retain people who are naturally curious, have grit and are eager to grow and build their careers. At Loopio, we genuinely support each other, because true success comes from working as #oneteam. We’re looking for a Senior Software Development Manager who blends deep technical expertise with strong leadership skills to drive the success of our engineering teams across both product and platform domains. This is a hands-on leadership role where you'll guide complex architectural decisions, foster a culture of engineering excellence, and help deliver high-quality, scalable software solutions. You’ll lead multiple teams and collaborate closely with cross-functional partners—including Product, Design, QA, and Infrastructure—to ensure seamless execution of projects aligned with our business goals. Experience with AI technologies, particularly Large Language Model (LLM)-based applications, is a nice-to-have and considered a valuable addition. This role requires close collaboration with teams across Canada, the UK, and India. To accommodate the time zone differences, you will be expected to work from 11 am - 7:30 pm IST What You’ll Be Doing Leadership & Team Development Lead, mentor, and grow a high-performing team of software developers. Provide career guidance, support personal development, and drive performance through clear feedback and coaching. Champion a culture of ownership, learning, and inclusivity within the team. Recruit, onboard, and retain top talent, ensuring a healthy and collaborative engineering culture. Technical Direction & Architecture Guide architecture and technical design of complex, distributed software systems across both product and platform layers. Participate in design and code reviews to uphold standards and best practices. Balance immediate deliverables with long-term architectural vision, scalability, and maintainability. Promote high code quality and maintain a pragmatic approach to technical debt. Project Execution & Delivery Own the planning, resourcing, and execution of software development projects using Agile/Scrum methodologies. Align team objectives with business priorities in collaboration with Product and Design. Track delivery progress, address blockers, and proactively manage risks and dependencies. Drive accountability and continuous delivery of value to customers. Process & Quality Improvement Implement and evolve engineering processes and workflows to maximize team effectiveness. Build a culture of iteration, feedback, testing, and continuous improvement. Ensure robust test practices, monitoring, and deployment strategies are in place. Lead post-mortem reviews and implement learnings to drive operational excellence. Cross-Functional Communication & Influence Communicate project status, technical challenges, and decisions across all levels of the organization. Translate complex technical concepts for non-technical stakeholders. Represent engineering in strategic planning, roadmap discussions, and customer interactions when needed. Collaborate across teams to build shared understanding and alignment. Innovation & Emerging Technologies Encourage innovation and experimentation within teams. Stay current on industry trends and emerging technologies. While not a requirement, familiarity or interest in AI/ML—particularly LLM-based applications —is a bonus and may be leveraged for product innovation. What You’ll Bring to the Team 10+ years of experience in software development, including 3+ years in a team leadership or engineering management role. Proven track record of leading technical teams through complex projects with architectural impact. Strong knowledge of modern software engineering practices, cloud-native systems, microservices, and scalable infrastructure. Hands-on experience working across both product features and platform components. Solid understanding of Agile methodologies and experience driving delivery in an iterative environment. Excellent communication, collaboration, and conflict-resolution skills. Passion for developing people, building strong engineering cultures, and fostering team growth. Bachelor's or Master’s degree in Computer Science or equivalent experience. Experience in AI/ML or building features that integrate LLM-based technologies Background working on large-scale, multi-tenant SaaS platforms. Familiarity with tools like AWS, Docker, Terraform, MySQL, Redis, Elasticsearch, and React. Where You’ll Work Loopio is a remote-first workplace because we recognize the advantages of working flexibly. We are HQ’d in Canada, with established hub regions around the world where we hire from. Our employees (or Loopers, as we call ourselves!) live and work in Canada (British Columbia and Ontario), London, and India (specifically in Gujarat, Maharashtra, and Bengaluru). Our India/UK hub employees work according to the business hours stated in the job description above. This is intentionally designed to enable our global teams to have overlapping hours for collaboration. You’ll collaborate with your teams virtually across the UK, India, and North America (we’re just a Zoom call and Slack message away!) with core sync hours and focus time for headsdown work during the workday We encourage asynchronous collaboration to effectively work as a global #OneTeam! Why You’ll Working at Loopio Your manager supports your development by providing ongoing feedback and regular 1-on-1s; we leverage Lattice for our 1:1s and performance conversations You will have the opportunity to elevate your craft and the opportunity to explore your creativity with a dedicated professional mastery allowance for more learning support! We encourage experimentation and innovative thinking to drive business impact. We offer a wide range of health and wellness benefits to support your physical and mental well-being, starting day with Loopio. We’ll set you up to work remotely with a MacBook laptop , a monthly phone and internet subsidy, and a work-from-home budget to help get your home office all set up. You’ll be joining a supportive culture that has thoughtfully built out opportunities for connections in a remote first environment. Participate in townhalls, AMA (Ask-Me-Anything), and quarterly celebrations to celebrate the big wins and milestones as #oneteam! Our four active Employee Resource Groups offer opportunities for employees to learn and connect year-round. You’ll be a part of an award-winning workplace with an opportunity to make a big impact on the business. Questioning your qualifications? Read this Hi there, we recognize that all too often, potential candidates don’t apply for a position simply because they don’t hit every single criteria included in the job description—particularly members of underrepresented groups. Whether or not your experience checks off all the boxes on a job posting, we still encourage you to apply to ensure that your application receives a review from our team. We understand that a resume can only showcase so much during the applicant stage, so we've created prompts in the application for you to share more about yourself. If you've made a career transition (or a few!), you’re self taught in a new role, or you have skills/experience you’d like to highlight, we want to hear more about what you could bring to the table. AI in Recruitment At Loopio, we leverage artificial intelligence (AI) technology to enhance our recruitment process. These tools assist with tasks such as resume screening, drafting preliminary job descriptions, generating initial interview questions, and occasionally sourcing prospective candidates. However, AI is never used to make final hiring decisions; our use of AI serves to support repetitive and administrative tasks in order to streamline our hiring and recruitment workflows. We are committed to the responsible use of AI in our hiring practices, prioritizing both an improved candidate experience and operational efficiency. Our standardized hiring practices remain focused on reducing biases, with all key hiring decisions solely made by our team. We continuously review and refine our hiring practices to align with industry best practices and evolving legal guidelines Loopio is an equal opportunity employer that is deeply committed to building equitable workplaces that are diverse and inclusive. We actively encourage candidates from all backgrounds and lifestyles to consider us as a future employer. Please contact a member of our Talent Experience team ( work@loopio.com ) should you require accommodations at any point during our virtual interview processes.

No. of Positions : 1. Relevant Experience : 18+ Years. Job Location : Hyderabad. Job Type : Full Time. Work Timing : General Shift. Work Mode : Hybrid. Company overview : About Estuate. At Estuate, more than 400 uniquely talented people work together, to provide the world with next-generation product engineering and IT enterprise services. We help companies reimagine their business for the digital age. Incorporated in 2005 in Milpitas (CA), we have grown to become a global organization with a truly global vision. At Estuate, we bring together talent, experience, and technology to meet our customers needs. Our Extreme Service culture helps us deliver extraordinary results. Our Key To Success We are an ISO-certified organization present across four distinct global geographies. We cater to industry verticals such as BFSI, Healthcare & Pharma, Retail & E-Commerce, and ISVs/Startups, as well as having over 2,000 projects in our portfolio. Our solution-oriented mindset fuels our offerings, including Digital Platform Engineering, Digital Business Apps, and Digital Security & GRC. Our Culture Of Oneness At Estuate, we are committed to fostering an inclusive workplace that welcomes people from diverse social circumstances. Our diverse culture shapes our success stories. Our Values Unite Us And, our curiosity inspires our creativity. Now, if that sounds like the place youd like to be, we look forward to hearing more from you. Currently, we are looking for a Technology Support Services Lead to join our team. Job Description Lead enterprise-level infrastructure support operations across hybrid environments including on-premise and cloud. Manage and support server operating systems such as Linux and Windows in critical environments. Administer and troubleshoot networking infrastructure with a strong understanding of protocols and security. Implement and maintain enterprise storage systems including SAN, NAS, and backup solutions. Oversee virtualization platforms such as VMware and Hyper-V for efficient infrastructure performance. Support and manage public cloud platforms including AWS, Azure, and Google Cloud Platform. Set up and maintain system monitoring and alerting tools like Nagios, Zabbix, Prometheus, and Datadog. Automate infrastructure tasks using tools such as Ansible, Terraform, PowerShell, and Python scripting. Manage collaboration and communication tools such as Microsoft 365, Slack, and Teams. Provide basic administration and support for databases including Oracle, SQL Server, and MySQL. Guide L2 and L3 support teams and serve as the escalation point for complex technical issues. Coordinate with DevOps, security, and cloud teams to ensure high availability and system reliability. Our commitment to Equal Opportunity Employment (EOE). Estuate, Inc. is an equal opportunity employer. Our employment decisions are made on the basis of merit and business needs. We comply with all applicable state & local laws governing non-discrimination in employment at each of our facilities and locations. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. (ref:hirist.tech)

👋 About Boundless Life Boundless Life is redefining the way families live, work, and learn by empowering them to embrace a nomadic lifestyle that fosters deeper connections and personal growth. We provide family-friendly accommodations, an innovative education system that travels with you, and vibrant communities of like-minded individuals. Our mission is to create immersive "live abroad" experiences that balance professional commitments with enriching personal development. Since our founding in 2021, we've rapidly expanded to seven locations across Europe, Asia, and Latin America, bringing together over 175 team members from diverse backgrounds. Our growth reflects our commitment to transforming the experience economy and making a meaningful impact on how families integrate work, education, and exploration into their lives. At Boundless Life, we believe in the power of community and the importance of a holistic approach to education. Our programs are designed to inspire curiosity, build resilience, and nurture a global perspective, preparing children for an ever-changing future. Join us in pioneering a new way of living that harmoniously blends work, learning, and adventure, enabling families to thrive in a connected and dynamic world. 🙌 The Role: Global People Operations & Payroll Specialist Your mission as People Operations & Payroll Specialist is to execute smooth and compliant People processes that support our team across Europe, Asia and Latin America. You’ll focus on the full lifecycle of our team members, from onboarding to offboarding, ensuring all documentation, tools, benefits, and systems are properly managed. You will be directly responsible for managing multi-country payroll, employment compliance, contracts, people data, visas, and safety, while ensuring team members have seamless experiences throughout their journey with Boundless. You will also play a key role in completing the implementation of a centralized global payroll provider, streamlining payroll operations and improving visibility across our countries of operation. 💼 What You’ll Be Doing Own and manage monthly payroll across all countries (EMEA required; LATAM and Asia a plus), in coordination with local providers and Finance. Complete the implementation of a centralized global payroll provider, working cross-functionally to ensure smooth onboarding, compliance, and data integration. Maintain and manage employment contracts, agreements, and offer documentation, aligned with local labor requirements and data protection laws. Ensure timely completion of background checks, police clearances, and safety requirements for all team members. Process all visas, permits, and relocation documentation for international staff. Liaise with Hospitality and Education teams to manage staff accommodation logistics, ensuring timely and smooth transitions at each location. Maintain HRIS data integrity, conducting regular audits and cleanups to ensure 100% accuracy. Manage benefits administration and enrollment across all operating countries. Track lifecycle events such as onboarding, promotions, contract changes, and exits, ensuring all related documentation and systems are promptly updated. Lead and continuously improve onboarding and offboarding processes, including systems access, documentation, swag, and communication flows. Track and manage PTO and time-off policies, ensuring consistency and visibility across the company. Maintain and update People-related invoices and headcount budget tracking, in partnership with Finance. Ensure data privacy and legal compliance in all processes (GDPR and beyond). Manage tracking and documentation of equity grants, in coordination with Finance and Legal. Ensure all People systems, processes, and data are audit-ready for financial or legal reviews. Provision and deprovision access to key systems (e.g., Slack, Google Workspace, Notion, HRIS) during onboarding and offboarding. Coordinate logistics for offsites, training sessions, and internal People initiatives. Build and maintain the internal People knowledge base, including process documentation, FAQs, and training materials. Provide responsive support to team members, ensuring clarity and a high standard of service. 📊 Success Metrics Payroll accuracy and timeliness across all countries Completion of milestones within the agreed timeline 100% people data and documentation accuracy On-time compliance with safety checks, visas, and onboarding steps Manager satisfaction 🤝 Who You’ll Work With You’ll report directly to Lilian, our Head of People & Culture, who brings 15+ years of experience leading People functions across global, fast-growing companies. You’ll collaborate closely with Finance, Legal, Hospitality, Education, and our external payroll and legal partners. 🌟 What Makes This Role Exciting 🌍 Fully remote & asynchronous – work from anywhere, on your own schedule ✈️ Global scope – support teams across Europe, LATAM, and Asia 🛠️ Full ownership – build and streamline critical People Ops and payroll processes 🚀 High-growth environment – join a fast-scaling company transforming how families live 🌱 Mission-driven – help shape a new way of life for global families 🌎 Travel perks – discounts on Boundless cohorts at any of our global locations 🫶 About You You’ll Be Valued For Your hands-on experience running multi-country payroll, especially across EMEA, with additional exposure to LATAM or Asia as a strong plus. You're based in the EMEA region (or have significant overlap with EMEA working hours). You have hands-on experience with payroll coordination and understand how payroll works. Your ability to manage employment contracts, documentation, and benefits programs in a compliant and organized way across multiple jurisdictions. Your success in completing background checks, processing visas, and coordinating international relocations with precision and care. Your strong track record of maintaining 100% accuracy in People data, systems, and documentation, and keeping HRIS platforms like Personio clean and up to date. Your fluent English, plus one other language spoken in our locations (Spanish, Portuguese, Italian, Greek, Serbian, Bahasa, etc.). You’ve worked in a startup environment and know how to manage through ambiguity and fast-paced change. You thrive in remote work settings and are great at executing without micromanagement. You’re independent, proactive, and know when to ask for help. You’re organized, detail-oriented, and have strong documentation skills. You’re collaborative and work well with Finance, Legal, and the broader People team. You know how to prioritize, lead small projects, and improve processes over time. You care about people and respond quickly to their needs with a helpful, service-oriented mindset. Your ownership mindset: you bring structure, clarity, and solutions Your experience in equity administration, evaluating vendors, or rolling out global payroll systems would be great—but not required. 🔍 What to Expect From Our Hiring Process Async video intro 30-minute call with Head of People Interview with our Recruiter and People Generalist Interview with cross-functional stakeholders Final check-in with Lilian The process might change slightly as we go along, we will keep you posted at all times. 🌐 Learn More Want to know more about Boundless Life? Check out our story!

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role Rippling is looking for a highly organized, communicative, and experienced Recruiting Coordinator to successfully schedule interviews in our high-volume and fast-paced environment on behalf of Rippling. The role will be tasked with providing a world class candidate experience at every step of the interview process from gathering availability, to scheduling follow-up interviews. W hat you will do Schedule a high volume of both virtual and in-person interviews for any of the technical and non-technical open roles across the company Provide support for our North America, Europe, and Australia based recruiting teams Work cross-functionally across all teams and levels at Rippling while providing effective communication to both internal and external stakeholders Deliver a strong candidate experience in conjunction with recruiters, sourcers, hiring managers, and interviewers Utilize data as a north star while running an efficient process through our applicant tracking system, and ticketing tools effectively What You Will Need Experience in a recruiting coordination or scheduling-focused role Detail oriented with exceptional organizational skills Strong written and verbal communication skills Ability to prioritize and manage multiple priorities simultaneously Ability to thrive in a fast-paced, agile environment Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

About us We are Powerplay, India’s 1st mobile app for construction. In simple words, it’s the "Slack for Construction Industry". It replaces WhatsApp groups and helps the contractors to collect money faster by improving their site to office communication. Founded by IIT Roorkee alumni - Iesh Dixit and Shubham Goyal. Backed by industry experts and leading VCs like Sequoia, Accel, and India Quotient. Why join Powerplay We are on a mission to empower construction workers with great design and technology to fasten Indian infrastructure development. The second largest industry in India - Construction is making a transition from pen and paper to digital, on Powerplay. So, if you want to help and impact the 16% working population of India employed in construction, you will love to work here. Also, each and every person who joins Powerplay absolutely loves what they do. Time just passes for us when we work. We believe that is the only way to do great work. If you resonate with this, come join us! About the Role ● Be an early member of the 0-1 Journey of Materials Marketplace at powerplay. ● Take ownership of demand generation, including lead shortlisting, cold calling and building an initial understanding of customer requirements. ● Engage clients through compelling storytelling, showcasing the value and benefits of our construction materials marketplace. ● Publish daily sales funnel reports. ● Manage operations centered around sample and material delivery. Requirements: ● Proven track record in Pre sales ● Understanding of construction materials or related industries is an added advantage. ● Exceptional communication abilities, both written and verbal. ● Strong negotiation skills and the capability to handle objections professionally. ● Bachelor's degree in Business, Sales, Marketing, or a related field. ● Working knowledge of excel or google sheets We've Got Awesome Perks! ● We always offer a competitive salary ● Medical Insurance for you and your family, worth 7 Lakhs. ● Location - Bengaluru (HSR Layout)

About the job: Key responsibilities: 1. Manage the end-to-end recruitment process from sourcing to onboarding. 2. Execute employee onboarding and exit formalities with proper documentation. 3. Maintain and regularly update employee records and HR databases. 4. Organize and lead employee engagement initiatives and internal events. 5. Oversee payroll coordination and attendance tracking. 6. Oversee day-to-day HR administration tasks and ensure timely documentation. 7. Take ownership of office administration, including inventory, vendor coordination, and general admin support. Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 4,00,000 /year Experience: 0 year(s) Deadline: 2025-08-22 23:59:59 Other perks: Informal dress code, 5 days a week, Free snacks & beverages Skills required: Leadership, MS-Office, Team Management, MS-Word, Attention to Detail, MS-Excel, Coordination, Human Resources, HR Operations, Interpersonal skills, Human Resource Information System (HRIS), Effective Communication, Payroll, Administrative Support, Slack and Attendance Management Other Requirements: 1. Strong communication and interpersonal skills. 2. High level of discretion and professionalism. 3. Ability to multitask and prioritize effectively. 4. Proficient in MS Office (Word, Excel, PowerPoint). 5. Eagerness to learn and contribute in a fast-paced environment. 6. Effective verbal & written communication. 7. Time management and attention to detail. 8. Ability to work well in a team. 9. Problem-solving & critical thinking. 10. Basic understanding of HR functions. 11. Positive attitude & professionalism. About Company: We are a digital marketing agency recognized by DPIIT (DIPP141843) and Startup India. With over 10 years of experience in the industry, we have received several prestigious awards, including the Atmanirbhar Bharat Award, Indian Achievers Award, and High Flyer's Award. Our services include digital marketing, app marketing, web development, SEO, and more.

We are united in our mission to make a positive impact on healthcare. Join Us! South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara) Who We Are We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany. ModMed is hiring a driven People Experience Specialist to join our positive, passionate, and high-performing People team. The People Experience Specialist will play a key role in bringing ModMed’s culture to life by delivering meaningful, personalized experiences that foster connection, care, and engagement in our Hyderabad office. This role will support the full employee journey—from pre-hire through major milestones—by coordinating events, recognition efforts, onboarding Job Evaluation Request Form experiences, and culture-building initiatives that reflect both global consistency and local relevance. Your Role Plan and execute employee engagement experiences Support onboarding and pre-hire engagement Manage logistics for experiences and events, including catering Coordinate swag and branded items for the India office Contribute to local internal communications and engagement strategy Coordinate care and recognition initiatives Support travel logistics and experience coordination Skills & Requirements Bachelor’s Degree (or equivalent) in Business Administration, Human Resources, Communications, Psychology, or a related field Minimum: 2+ years of experience in employee engagement, internal communications, HR, event coordination, or related roles or internal candidates who demonstrate a passion for ModMed’s culture and the employee experience will also be considered Preferred: Experience working in a multinational company or supporting a diverse, cross-cultural workforce Strong interpersonal and communication skills, with the ability to collaborate effectively Detail-oriented with excellent organizational and project management abilities Creative thinker who can adapt and innovate within established guidelines Comfortable managing multiple priorities and navigating ambiguity Proficiency with communication and collaboration tools such as Slack and virtual event platforms is preferred Ability to work 12pm-9pm Monday through Friday, and occasional weekends Ability to travel internationally (to the United States) annually ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits: India Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk, Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees, Allowances: Annual wellness allowance to support your well-being and productivity, Earned, casual, and sick leaves to maintain a healthy work-life balance, Bereavement leave for difficult times and extended medical leave options, Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave, Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind. United States Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters. PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.

Matillion is The Data Productivity Cloud. We are on a mission to power the data productivity of our customers and the world, by helping teams get data business ready, faster. Our technology allows customers to load, transform, sync and orchestrate their data. We are looking for passionate, high-integrity individuals to help us scale up our growing business. Together, we can make a dent in the universe bigger than ourselves. With offices in the UK, US and Spain, we are now thrilled to announce the opening of our new office in Hyderabad, India. This marks an exciting milestone in our global expansion, and we are now looking for talented professionals to join us as part of our founding team. About the Role At Matillion, our engineering culture is shaped around small, cross-functional development teams empowered to own specific product themes and initiatives. Each team brings together engineers of all levels, working collaboratively to build, test, and ship impactful features that help our customers solve real-world data challenges. As a Staff Software Engineer , you will play a key role in driving the technical vision and hands-on development of our platform. You’ll bring deep engineering expertise and a passion for solving complex problems to help us build scalable, performant, and secure software — all while staying at the forefront of cutting-edge technologies, including Generative AI. What You’ll Be Doing Lead by example : Contribute hands-on to software development, championing high-quality code and robust architecture Drive technical direction : Shape the design and evolution of systems, ensuring performance, security, and scalability Collaborate cross-functionally : Work with engineers, product managers, and customer-facing teams to break down large initiatives into actionable plans Mentor and support : Provide guidance to team members through code reviews, knowledge sharing, and pairing Innovate with AI : Develop intelligent features powered by LLMs (Large Language Models), integrating modern GenAI capabilities into our platform Continuously improve : Proactively explore new technologies, contribute to internal best practices, and help evolve our engineering culture What We’re Looking For Agentic AI (Essential) Hands-on experience integrating with LLM APIs such as OpenAI, Anthropic, or Hugging Face Understanding of prompt engineering — crafting and tuning prompts to optimize LLM responses Experience with RAG (Retrieval Augmented Generation) to enrich LLM responses with contextual data Familiarity with key LLM concepts: System/User prompts, tokens, embeddings, context windows, temperature, top-p, stop sequences Hands on experience of MCP server and Agentic AI frameworks (LangChain, LangGraph, AutoGen, CrewAI, Hugging Face) GenAI Experience (Nice to Have) Experience with fine-tuning models and prompt compression techniques Exposure to GenAI architectures like prompt chaining , agentic workflows , or routing mechanisms Familiarity with Spring AI or similar libraries that abstract LLM interactions Experience designing and using evals to compare LLM performance and optimize prompts Programming Requisites Strong hands-on experience with Java/Python and React , grounded in solid object-oriented principles and software engineering best practices Proficiency in building Java Spring microservices , containerisation with Docker , and experience with relational databases like Postgres, MySQL, or SQL Server Proven track record across the full SDLC , including CI/CD and Agile methodologies Deep familiarity with cloud platforms , especially AWS Ability to adapt to new technologies and solve both product and platform-level challenges in a collaborative team environment Matillion has fostered a culture that is collaborative, fast-paced, ambitious, and transparent, and an environment where people genuinely care about their colleagues and communities. Our 6 core values guide how we work together and with our customers and partners. We operate a truly flexible and hybrid working culture that promotes work-life balance, and are proud to be able to offer the following benefits: - Company Equity - 27 days paid time off - 12 days of Company Holiday - 5 days paid volunteering leave - Group Mediclaim (GMC) - Enhanced parental leave policies - MacBook Pro - Access to various tools to aid your career development More about Matillion Thousands of enterprises including Cisco, DocuSign, Slack, and TUI trust Matillion technology to load, transform, sync, and orchestrate their data for a wide range of use cases from insights and operational analytics, to data science, machine learning, and AI. With over $300M raised from top Silicon Valley investors, we are on a mission to power the data productivity of our customers and the world. We are passionate about doing things in a smart, considerate way. We’re honoured to be named a great place to work for several years running by multiple industry research firms. We are dual headquartered in Manchester, UK and Denver, Colorado. We are keen to hear from prospective Matillioners, so even if you don’t feel you match all the criteria please apply and a member of our Talent Acquisition team will be in touch. Alternatively, if you are interested in Matillion but don't see a suitable role, please email talent@matillion.com. Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type. Matillion does not discriminate on the basis of race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Atarim.io is seeking an enthusiastic and driven Customer Support Specialist to join our dynamic team. As the first point of contact for our users, you will play a vital role in ensuring a seamless, positive experience for our global user base. Your ability to communicate clearly, demonstrate empathy toward customer needs, and deliver timely solutions will be essential to excelling in this role. Performance will be measured through key metrics such as response times, resolution rates, customer satisfaction scores, and user feedback. Join us in redefining digital collaboration and shaping the future of remote teamwork! In this role you will be responsible for: Providing excellent customer support through email and chat Troubleshooting user concerns, identifying issues, and delivering proactive solutions Ensuring timely and effective resolution of support inquiries while maintaining high customer satisfaction Collaborating with departments to improve processes, gather feedback, and ensure alignment with customer needs Documenting recurring issues and customer feedback to enhance the overall user experience Building positive relationships with our users, ensuring they feel supported and valued Requirements Customer support experience in SaaS or highly motivated self-starters with knowledge of the SaaS industry Exceptional communication skills in English (both written and verbal) Strong problem-solving abilities and a solution-focused mindset Proven ability to stay organized and manage multiple tasks in a fast-paced environment A customer-first attitude with a commitment to creating positive experiences Tech savvy - Likes to learn and dive deep into software and different tools Ability to work effectively in a remote setting, maintaining a proactive and self-driven work ethic Familiarity with tools like Gist, Slack, Jira, etc. to provide real-time support and track customer insights and team communication Bonus Skills Experience within application support, coding or bug fixing, particularly with PHP or Laravel, would be a plus Benefits Competitive salary Flexible remote work arrangement during the specified work shift A collaborative and innovative team culture focused on continuous learning and improvement Opportunities for professional growth and development within a rapidly evolving company Access to cutting-edge tools and technologies to enhance your support capabilities Join the Atarim team as we redefine the digital collaboration landscape through exceptional customer support. We are eager to welcome a motivated and highly skilled individual who is ready to make a significant impact in a remote environment.

Design Team Lead – Product Experience - 100% Remote Opportunity! About EverBee EverBee is a comprehensive ecommerce platform designed to empower creators and entrepreneurs to build, grow, and scale their online businesses with ease. Our Suite Of Tools Includes EverBee Research - Discover trending products, analyze competitors, and optimize listings with powerful real-time Etsy data. EverBee Email - Engage customers and drive repeat sales with automated, seller-first email marketing. EverBee Store - Launch your own ecommerce store, powered by AI — sell physical goods, digital products, or subscriptions, fully integrated with Etsy and beyond. Creator Brain - Your AI business manager — plan, design, automate, and strategize your business through simple conversations. AppStore Ecosystem - A new platform enabling third-party developers to build apps for the EverBee Store — adding custom functionality and scaling possibilities for sellers. Our mission is to equip creators with intuitive, data-powered, and AI-augmented tools that fuel sustainable business growth and autonomy in the digital marketplace. The Role: Design Lead – Product Experience We’re seeking a UX Design Lead to elevate and own the end-to-end design experience across EverBee’s growing ecosystem. This is a hands-on leadership role , managing a team of four UX/UI designers while setting a high bar for design quality, collaboration, and innovation. You’ll work cross-functionally with the Head of Product (your direct manager), Designers (your direct reports), Product Managers, Engineers, Growth, and the Head of Engineering - leading the design process from discovery through delivery. Key Responsibilities Own and drive the design vision across all EverBee products, ensuring alignment with user needs and business goals Lead end-to-end design execution across web, mobile, email, and the EverBee Store Translate complex workflows and data into intuitive, scalable user experiences Manage project intake, scoping, and assignment across the design team based on skills, availability, and priorities Ensure the team is set up for success with the right tools, support, and clarity of direction Track project timelines and deliverables, ensuring high-quality and on-time execution Foster a high-performance team culture grounded in trust, feedback, and continuous growth Lead by example through hands-on design contributions and design reviews Leverage AI tools and design inspiration from best-in-class products to accelerate iteration Collaborate cross-functionally with Product, Engineering, and Growth to drive customer value and strategic impact Who You Are 5+ years in product design, with 2+ years leading or mentoring designers. A portfolio that shows end-to-end thinking, clear process, and polished execution. Deep understanding of responsive and mobile-first design. Excellent communication skills — you listen well, collaborate thoughtfully, and advocate for your team. Strong in Figma; bonus if you bring skills in motion or animation tools. Proven experience conducting and applying user research. A grounded, empathetic leader who leads by example. You believe AI can help you prototype and iterate quicker. Nice to Have Background in ecommerce, SaaS, or analytics. Experience in product-led companies with rapid iteration cycles. Familiarity with marketplaces, seller platforms, or the Etsy ecosystem. Bonus: Motion skills in Jitter, After Effects, or Protopie. Design at EverBee We’re a small, high-impact team focused on creating delightful and effective experiences for online sellers. Tools we use: Figma, Notion, Loom, Slack, Miro, and emerging AI assistants. We run async-friendly critiques, weekly reviews, and short research sprints. You’ll help shape our design system, processes, and rituals from the ground up. Why Join EverBee? At EverBee, you’ll be joining a team that values speed, creativity, and customer obsession. You’ll have autonomy, influence, and a front-row seat in shaping tools that enable thousands of creators to succeed online. We operate by these Product Principles Customers Pay for Value, Not Effort → Focus on delivering outcomes, not following process for process’ sake. Value, Speed, and Quality Over Cost, Scope, and Time → Prioritize impact, deliver quickly, and ensure what we ship is reliable. Speed Beats Perfection → Make fast, imperfect decisions. Learn and improve. Learn from Others’ Successes and Mistakes → Study what works. Get inspired. Avoid waste. Be a Problem Solver, Not a Problem Passer → Bring solutions, not just observations. Own the next step. What Success Looks Like Within 3 months: You’ve built strong relationships with your team and stakeholders, audited current experiences, and streamlined design workflows. Within 6 months: You’ve elevated our design quality, aligned the team around a shared vision, and shipped impactful improvements across core surfaces. You lead with humility and curiosity — eager to learn from teammates and get inspired by other products and best practices. You embody the mindset that first iterations should always begin by learning from what’s already working — a core product principle at EverBee.

Job Title : Systems Administrator Location : Hyderabad Single Sign-On (SSO) Google Workspace Amazon Web Services (AWS) Microsoft Office Suite Okta Bitbucket Minimum Requirements: Strong understanding of Single Sign-On ( SSO ) solutions, particularly Okta, and experience with Google Workspace . Experience with Amazon Web Services ( AWS ) or other cloud platforms. Proficiency with collaboration tools such as Slack and Microsoft Office Suite . Knowledge of Endpoint Detection and Response (EDR) solutions and Mobile Device Management (MDM) systems. Familiarity with Microsoft Entra, including Azure Active Directory, Conditional Access, and its various components. Excellent troubleshooting skills with the ability to work in fast-paced environments. Strong communication skills and teamwork abilities. Key Responsibilities: Implement and maintain SSO solutions (Okta, Google Workspace, etc.) for seamless access across multiple platforms. Monitor and optimize Microsoft Office 365 and other SaaS applications for performance and security. Configure and manage EDR and MDM systems to secure endpoints and mobile devices. Manage and optimize Microsoft Entra configurations to ensure secure access controls. Provide technical support, respond to user requests, troubleshoot issues, and escalate when necessary. Stay informed on the latest IT trends and implement best practices. Day-to-Day Responsibilities: Okta SSO and SCIM Configuration: Configure and maintain Okta SSO integration with applications like Office 365, AWS, and Google Workspace. Implement SCIM (System for Cross-domain Identity Management) for efficient user provisioning and de-provisioning. Ensure a smooth login experience for employees and partners. RBAC Rule Maintenance: Define and maintain Role-Based Access Control (RBAC) policies in Okta. Update RBAC rules based on new hires or role changes. Monitor RBAC logs for potential security issues and adjust policies as needed. Endpoint Protection: Configure and manage Mobile Device Management (MDM) solutions (Entra, Mosyle, etc.) to enforce security compliance. Set up and manage EDR tools (e.g., SentinelOne) for detecting and responding to endpoint security threats. Analyze and monitor EDR logs to identify and mitigate security risks. Endpoint Troubleshooting: Investigate system and event logs to diagnose and troubleshoot endpoint issues (Mac and PC). Work with users to identify problems and provide resolutions or escalate to higher-level support when necessary. Application Provisioning and De-provisioning: Manage application provisioning, ensuring correct access controls and authentication mechanisms. Handle de-provisioning for departing employees or role transitions, ensuring timely revocation of access. Other Tasks: Track IT service desk metrics like ticket resolution rates and response times. Collaborate with other IT teams, including Security Operations, for integrated systems management. Stay updated with emerging technologies and industry best practices to enhance IT services.

About Glean Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work. About The Role We’re looking for a detail-oriented and proactive Stock Administrator to manage and administer our equity programs. You will play a critical role in ensuring the integrity, accuracy, and compliance of our equity data while providing support to employees and stakeholders. You Will Administer the day-to-day operations of the company’s equity programs (options, RSUs, etc.) using [equity management system, e.g., Carta]. Maintain accurate and complete records of equity transactions including grants, exercises, cancellations, transfers, and repurchases. Oversee and update the company’s capitalization table, incorporating new equity grants, share issuances, and detailed vesting arrangements. Support employee education and respond to equity-related inquiries. Partner with Legal, Finance, and People teams to ensure equity transactions are processed in compliance with company policies, accounting standards, and legal/regulatory requirements. Assist in the preparation of board materials and resolutions for equity approvals. Collaborate with Finance for quarterly and year-end reporting, including 409A valuations, earnings disclosures, and audit requests. Manage filings and ensure compliance with federal and state regulatory requirements. Support mobility tax and international equity tracking for global employees (if applicable). Continuously improve and document equity processes and controls. About You 4+ years of experience in stock plan administration at a public or pre-IPO company. Experience with [Carta, Shareworks, or similar platform]. Strong understanding of equity instruments (options, RSUs), tax implications, and compliance requirements. Ability to handle sensitive and confidential information with discretion. Strong attention to detail, organization, and communication skills. Strong Excel skills Certified Equity Professionals (CEP) designation preferred but not required Location: This role is hybrid (3 days a week in our Bangalore office)

Position: Client Relations Executive Location: Okhla Company: Thank Owl Ventures Private Limited (Parent company of Backbenchers India and 9to5 ) About Us: Thank Owl Ventures, the parent company behind Backbenchers India , a leading corporate merchandise and gifting brand, and 9to5 , a tech-powered solution for automating employee onboarding experiences. We’re on a mission to simplify corporate operations and enhance workplace experiences through innovation, design, and tech. About the Role: We’re hiring a Client Relations Executive who can serve as the communication bridge between our clients and internal teams. If you're someone who thrives on solving problems, loves building relationships, and is passionate about learning and growing—you’ll fit right in. Key Responsibilities: Manage and respond to client communication via email, phone calls, and Slack Handle client escalations professionally and proactively Ensure timely resolution of issues by coordinating with internal departments (ops, design, tech, etc.) Track, document, and follow up on client requests and ensure nothing slips through the cracks Maintain strong ongoing relationships with key clients to ensure satisfaction and retention Contribute ideas to improve our service quality and client experience Who You Are: A great communicator—clear, calm, and confident across platforms A quick thinker and problem solver who takes ownership Highly organised , proactive, and good at managing priorities Hungry to learn and grow in a fast-paced startup environment Sharp-minded and detail-focused with a “get it done” attitude Nice to Have: Experience in client servicing, operations, or account management Familiarity with Slack, CRMs, and project management tools Ability to manage multiple clients and tasks simultaneously What You’ll Get: A front-row seat at one of the fastest-growing corporate tech and gifting ventures Opportunities to learn, grow, and contribute meaningfully from day one An energetic and collaborative team that values initiative, speed, and impact

Job Title: Python Developer Location: Pune Job Type : Full-time Experience : 4+ years for Developer About The Role We are looking for a Mid-Senior Python Developer with 4+ years of experience who is passionate about backend development, performance optimization, and scalable architecture. You’ll be working on mission-critical applications using modern frameworks and tools. This role requires hands-on experience with Python 2 & 3 , Django , Flask , and FastAPI , and strong knowledge of relational and non-relational databases. Working knowledge of cloud platforms (AWS/Azure) , deployment tools (Docker) is highly desirable. If you have exposure to Machine Learning or Data Management , it’s a strong plus. Responsibilities Build and maintain scalable backend applications using Python Develop and consume RESTful APIs using FastAPI, Flask, or Django Integrate relational and NoSQL databases like MySQL, SQL, and MongoDB Manage deployments using Docker, Nginx, and Apache Write unit and functional tests using unittest2, nose, or doctest Work on cloud storage and compute services like Amazon S3, AWS Lambda Collaborate with cross-functional teams using tools like Jira, Slack, and Trello Optimize applications for performance and maintainability (Optional) Support or integrate ML models if experience exists Requirements Programming Proficient in Python Strong grasp of Python Collections, functional programming, and clean code practices Frameworks Expertise in Django, Flask, FastAPI ️ Databases Strong SQL skills with MySQL, SQL Web Servers & Platforms Experience with Apache and Nginx Comfortable with Ubuntu and Sun OS Linux distributions Deployment & Cloud Hands-on with Docker for containerization Familiarity with AWS, Azure, Amazon S3, and Lambda Other Tools & Tech Familiarity with Agile project tools: Jira, Trello Strong communication Testing Experience with unittest2, nose, doctest Nice-to-Have Exposure to Machine Learning frameworks Knowledge of deploying and monitoring ML models in production

Company Description Madras Engineering Industries Pvt. Ltd. (MEI) is India’s largest manufacturer and a leading global producer of Slack Adjusters with a market legacy spanning six decades. MEI exports its Automatic Slack Adjusters to markets worldwide, including Europe, North America, and Brazil, reinforcing its global reputation for performance and reliability. The company commands an 80%+ fitment share with top Indian OEMs such as Tata Motors and Ashok Leyland. MEI operates a state-of-the-art R&D center in Chennai accredited by the Government of India and all its plants hold certifications like IATF / TS 16949 and ISO 14001. Role Description This is a full-time, on-site role for an Electrical Engineer located in Chennai. The Electrical Engineer will be responsible for shift activities, Electrical breakdown in CNC machines and PLC programming. Day-to-day tasks include managing electrical projects, troubleshooting electrical issues, and collaborating with other engineering teams to implement technical solutions. Qualifications Minimum 6 to 10Yrs of experience Bachelor's degree/Diploma in Electrical Engineering Experience in the manufacturing industry(Auto components) Good PLC Knowledge Knowledge of Electricity and Power Distribution Strong analytical and problem-solving abilities Good communication and teamwork skills

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Finance Job Details About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World's Most Innovative Company according to Forbes, and one of Fortune's 100 Best Companies to Work For, thirteen years running. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. As a member of the Controllership SSC team, the candidate can expect to work in a fast-paced, non-traditional environment while building relationships within the accounting team and the larger organization (i.e. Finance & Strategy, Revenue Recognition/Management, Revenue Operations, Treasury, Tax, and Compliance). The Senior Revenue Accountant is responsible for many aspects of general ledger-related activities focused on revenue accounting, proper application of US GAAP, various accounting transactions, monthly and quarterly close and balance sheet account reconciliations. In addition, the role will be involved in the 10-Q and 10-K processes, participate in SOX compliance, and interact with our external auditors for quarterly reviews and annual audits. We are looking for someone who has excellent problem solving skills, is a strong communicator, thrives on process improvement, and enjoys working in a challenging, fast–paced environment to support our continued success. The position is based in Hyderabad and rolls up under Worldwide Controller Organization. Responsibilities Execute monthly accounting close activities and deliverables (i.e. journal entries, account reconciliations, analytics and reporting) Understand and prepare accounting entries for various financial activities, which may include Revenue accounting (reserves and non-standard entries) Accounts Receivable and Liabilities Prepare monthly / quarterly financial statement flux variance analyses for management reporting Provide support to the 10-Q and 10-K reporting process, including preparing supporting schedules Work cross-functionally with and support our business partners by providing financial insights and relevant reporting Assist in coordinating quarterly reviews, annual audits and SOX testing with internal and external auditors Work cross-functionally with the Regional and International accounting teams to ensure alignment and to drive process improvements Ability to quickly understand new processes identified and ready to work on such processes. Ability to work independently with the process owners to ensure that all tasks are completed on time and any changes communicated Create and maintain process documentation Deliver on ad-hoc projects / deliverables as necessary Skills/Experience 7+ years of relevant experience in Accounting, analyzing information, attention to details, deadline oriented, thoroughness in the deliverables, spirit to work as a team and confidentiality 3+ years of revenue experience with ability to interpret and apply authoritative accounting pronouncements, specifically ASC 606 Revenue Recognition Bachelor’s degree in Accounting/Finance Experience in SOX control documentation / execution Detail oriented, ability to multi-task and work independently Understanding of ERP systems and willingness to learn quickly. Knowledge of other tools such as Oracle, Workday Financials, Blackline, eGRC360, Tableau, Hyperion, Microsoft Excel, Slack, etc. is desirable Strong organizational and verbal / written communication skills Passion in process improvement and automation Willing to work in a challenging environment Strong ability to respond quickly to various requests Must be a self-starter - ability to self-motivate, adapt to change and work in a fast-paced environment Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form . Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Job Title: Executive Assistant to CEO Location: Hyderabad Job Type: Full-time Experience: 2–3 years Reports To: Chief Executive Officer (CEO) Only female candidates are eligible to apply Job Summary: We are seeking a highly motivated and versatile Executive Assistant to the CEO who can manage executive-level tasks while also supporting business operations through research, analysis, and strategic coordination. This role offers a unique opportunity to work directly with the CEO on a wide range of internal and external initiatives, including communication with investors, clients, and partners. You will be central to ensuring that the CEO’s time, priorities, and decisions are optimized, while also contributing to planning, research, and performance tracking activities. Key Responsibilities: Executive Support: Manage the CEO’s calendar, meetings, travel, and task flow to ensure efficiency and alignment with business priorities. Prepare agendas, notes, presentations, and documentation for internal and external meetings. Coordinate communication with clients, investors, partners, and other stakeholders. Assist with confidential and time-sensitive matters, maintaining professionalism and discretion at all times. Organize board/investor meetings and executive documentation. Business & Strategic Support: Conduct research on competitors, markets, and business trends to support decision-making. Assist in creating investor decks, business cases, reports, and internal briefs. Track KPIs and prepare performance updates or dashboards as needed. Coordinate follow-ups across departments on key action items or project updates. Contribute to planning and execution of strategic initiatives across the organization. Qualifications: Bachelor’s degree in business, Management, Economics, Engineering, or related field. 2–3 years of experience in Executive Assistance, Business Analysis, Strategy, or Operations. Excellent communication skills — both written and verbal. Strong organizational skills and the ability to handle multiple priorities. Proficiency in MS Office (especially Excel, Word, PowerPoint); familiarity with tools like Google Workspace, Notion, or Slack is a plus. Analytical mindset, high attention to detail, and strong sense of responsibility. Professional demeanour with integrity and discretion. Preferred Traits: Comfort in working with senior stakeholders, including clients and investors. Ability to work in a fast-paced, dynamic environment (e.g., startups or high-growth teams). Interest in business strategy and leadership development. Willingness to go beyond fixed responsibilities when needed. Ability to work beyond standard hours when needed. Job Types: Full-time, Permanent Pay: ₹400,000.00 - ₹700,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Monday to Friday Education: Bachelor's (Preferred) Experience: Executive Assistant: 3 years (Preferred)

Data Management : Collect, validate, and maintain data from various departments including inventory, sales, procurement, and finance. Design and develop automation scripts using Google Apps Script . Build custom Google Sheet dashboards and reports with real-time data integration. Integrate Google Workspace with third-party APIs (e.g., WhatsApp, Slack, payment gateways, or internal systems). Reporting : Generate and distribute daily, weekly, and monthly sales reports. Create customized dashboards for different departments (e.g. showroom performance, online sales, vendor performance). Develop management reports (MIS reports) on inventory levels, procurement trends, and customer analytics. ERP / POS Systems : Work closely with ERP or POS systems used in jewelry retail (e.g. , Sionic, Tally,CRM, ) to extract meaningful reports. Job Type: Full-time Pay: ₹45,000.00 - ₹55,000.00 per month Benefits: Paid sick time Provident Fund Work from home Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person

Job Description Role Overview: As the Manager of Vendor Operations, you will be responsible for managing our strategic partnership with InTouchCX, our primary Business Process Outsource (BPO) partner operating across Philippines locations (Cebu and Manila). This role is critical to our India-based operations, ensuring seamless collaboration between our internal team and external vendor partners while maintaining service excellence and cost efficiency. You will oversee 100% customer support delivery through our BPO partnership, handling between 700-900k customer inquiries annually across multiple channels. Team Overview: Chegg’s Customer Support Team, known internally as The Student Advocacy Team (SAT), is a B2C support organization dedicated to providing outstanding support experiences when students need help with our products and services. We aim to deliver high-quality, transparent and convenient support experiences at scale to millions of students. Responsibilities: Serve as the primary point of contact for InTouchCX leadership and operations teams Manage day-to-day vendor performance, ensuring adherence to SLAs and contractual commitments Conduct regular business reviews and performance evaluations with BPO partners Foster strong working relationships across time zones (India, Philippines, US leadership) Coordinate real-time communication through dedicated Slack channels and regular meetings Oversee contract negotiations (SOW and RFP) for vendor services under the guidance of the Director of Customer Care Operations Partner with legal teams to ensure compliance with contractual agreements Support budget planning and vendor cost optimization under Director guidance Collaborate with internal teams on technology implementations and updates Support automation initiatives and AI implementation projects Generate actionable insights through data analysis and reporting Create and maintain performance dashboards and KPI tracking Present findings and recommendations to leadership teams Required: Bachelor’s degree in Business, Operations Management or related field 5+ years in customer support operations or vendor management preferably across multiple support channels 3+ years managing BPO/outsourcing relationships, preferably with offshore teams Experience managing large-scale contact center operations and budgets (500,000+ interactions annually) Proven track record in contract negotiation and vendor performance management Strong understanding of customer support KPIs, performance, and forecasting metrics Proficiency with contact center, quality assurance and workforce management tools (Gladly experience preferred) Strong analytical skills with the ability to work with large datasets Knowledge of quality assurance frameworks and AI powered customer support solutions Strong relationship management and communication skills across cultures and time zones Excellent English communication skills (written and verbal) Ability to work flexible hours to accommodate US and Philippines time zones Preferred Experience: Experience in EdTech or subscription-based business models Familiarity with process improvement methodologies (Lean, Six Sigma) Advanced degree (MBA) in relevant field Why do we exist? Students are working harder than ever before to stabilize their future. Our recent research study called State of the Student shows that nearly 3 out of 4 students are working to support themselves through college and 1 in 3 students feel pressure to spend more than they can afford. We founded our business on provided affordable textbook rental options to address these issues. Since then, we’ve expanded our offerings to supplement many facets of higher educational learning through Chegg Study, Chegg Math, Chegg Writing, Chegg Internships, Thinkful Online Learning, and more to support students beyond their college experience. These offerings lower financial concerns for students by modernizing their learning experience. We exist so students everywhere have a smarter, faster, more affordable way to student. About Us What is Chegg? An ‘always on’ digital learning platform. Chegg puts students first…Everything we build in this company is student-focused, making us the leading student-first connected learning platform. Chegg strives to improve the overall return on investment in education by helping students learn more in less time and at a lower cost. This is achieved by providing students a multitude of educational tools from affordable textbook rentals to Chegg Study which supplements their learning through 24/7 tutor access, step-by-step help with questions, and more. Chegg is a publicly-held company based in Santa Clara, California and trades on the NYSE under the symbol CHGG.

Job Information Date Opened 07/22/2025 Job Type Full time Industry Education Work Experience 1-3 years City Delhi State/Province Delhi Country India Zip/Postal Code 110044 Job Description About Us: We are Kraftshala. We are an online skilling institution committed to playing the long game of building a transformative educational experience for the masses. We call this ‘Scaling with Soul’. Scaling with Soul, to us, means we always prioritise student outcomes– specifically our Placement Rate (percentage of students placed)- over other metrics, such as number of enrolments or company valuation in the coming year. This is, of course, easier said than done. There are painful choices to be made at every stage, from admissions to training to placements, that wouldn’t have been needed were we willing to give up on either of high quality or scale. But in the long run, we believe that our obsession over these student outcomes will earn Kraftshala the trust of Indian students, their families, recruiters and the broader ecosystem. That’s why we make each of our Placement Reports public, capturing how many students are placed in each batch, in what companies, at what salaries etc. We don’t need to. None of our competitors do (though we’d be happy to be proven wrong and have more educators join us!). Simply put, we have tasted the benefits of an education model grounded in high quality paired with the transparency of student outcomes and now cannot imagine doing it any other way. We are not the largest in terms of enrollments. Nowhere close, actually. Not yet. However, we are proud to be one of the largest, if not the largest already, in terms of actual, verifiable placements. And in terms of Placement Rate, the metric that matters most to us, we are the absolute best in edtech. In the last 4 years, we have placed more than 2000+ students with a Placement Rate of 94% (and improving). This is our long game- to Scale with Soul. We invite you to join us for the play. Funding: Kraftshala is backed by a number of eminent investors, including: Phanindra Sama and Sudhakar Pasupunuri, co-founders at Redbus Amit Kumar Agarwal, Saurabh Garg and Akhil Gupta, co-founders at Nobroker.com Sujayathi Ali, Co-founder at ShopUp and Voonik Doreswamy Nandkishore (Former Fortune 100 CEO, Head of Asia, Oceania, Africa for Nestlé S.A. and Professor, ISB) Pallav Jain and Sarfaraz Khimani (co-CEOs of Performics, India's largest SEO/ performance marketing agencies) What do we value (the Kraftshala Kode): Kraftshala is on a mission to become the largest career launchpad in the world. Team Kraftshala is for the ambitious, the forever-learners, and most of all, for those who live to add value to others. In a world where education companies often lose sight of their core, we aim to Scale with Soul, to offer greater value to each stakeholder (including our team) everyday we get bigger. Joining Kraftshala now means becoming part of a story still in its early chapters- one you’ll help shape with your ideas, actions, and leadership. Here are things we care for: We seek a value-adding mindset in prospective team mates. Folks who demonstrate a capacity to understand their users' needs and are willing to go the extra mile to deliver on that, fit right in. We value problem solving skills. We look at problems objectively, work backwards from the user, solve for root causes and optimize for their long-term good instead of our short-term gain. We don’t let processes or hierarchies get in the way of adding value. We believe speed matters enormously in business. We value people who move with urgency, have a bias for action and are willing to take calculated risks in the face of uncertainty. We look for people with high learning agility , those truth seekers who pursue the best data, ideas, and solutions with rigour and open mindedness, and are constantly working to become better today than yesterday. We admire people with ambition & courage to take on large goals. We are seeking to build a team of self-starters who demonstrate high ownership. We aim for consistency and reliability and expect the same from others. Predictability just makes everyone’s life a lot smoother. We believe people who demonstrate candour with care are the most effective: real, open and direct in communication, while still being highly empathetic. We have learnt that Scaling with Soul requires frugality . Resource constraints help sharpen focus and breed inventiveness. We are practical optimists . Our team strongly believes in a better future and takes joy and pride in the fact that we are playing our part to make that future a reality. Senior Associate, Program Management - Purpose & Role Description As a Senior Associate, Program Management at Kraftshala, you will be the engine that powers an exceptional student experience. You’ll be responsible for leading and executing various operational and relationship-building activities that ensure each student goes through an epic journey of growth, clarity, and confidence. You’ll be managing multiple batches, solving day-to-day issues, coordinating across stakeholders, and optimizing processes using tools and automation to minimize errors and delays. Specific responsibilities will include: Program Management Taking charge of the entire learning expedition. Metric to Measure: % of students achieving key learning milestones Being the first point of contact for students, solving queries promptly and empathetically. Metric to Measure: Average response/resolution time; Student satisfaction with support Coordinating and executing live sessions and the overall schedule for students seamlessly. Metric to Measure: % of sessions conducted without errors or reschedules Liaising with internal and external stakeholders (trainers, leads, industry experts) to ensure aligned delivery. Metric to Measure: Timeliness and clarity of stakeholder tasks; Stakeholder feedback Closely tracking student progress using internal tools and offer personalized nudges/support. Metric to Measure: % of students receiving timely nudges/support Process Optimization Identifying and improving inefficiencies in program delivery processes. Metric to Measure: # of processes optimized; measurable impact on delivery quality Leveraging automation tools and platforms (e.g., Notion, Zapier, etc.) to streamline workflows and reduce manual errors. Metric to Measure: % reduction in manual interventions; automation coverage across key steps Some of your Monthly Outcomes for the first 4 months in this role: Month 1: Understand Kraftshala’s program workflows, internal tools (Notion, Sheets, Slack), and the student journey end-to-end Shadow ongoing batches and support tasks like session scheduling, student communication, and progress tracking Build familiarity with common student queries and support responses Start documenting inefficiencies or gaps in delivery processes Month 2: Independently manage all core delivery workflows for at least one batch (sessions, progress nudges, presentations) Begin managing student queries and issues directly, with minimal supervision Identify and propose at least one automation/process improvement with expected impact Month 3: Own 2-3 batches independently: ensure smooth execution, stakeholder coordination, and high student satisfaction Drive and implement at least two process improvements with clear metrics (e.g., fewer manual steps, faster turnaround) Consistently hit KPIs on student support, batch operations, and delivery process reliability Top Grading: Student-Centricity: An A-Player engages students with empathy and goes the extra mile to ensure a delightful experience, whereas a B-Player treats queries as tasks and lacks a personal connection. Value Additive Mindset: An A-Player constantly looks for opportunities to make each student interaction more meaningful - whether by connecting them to helpful resources, nudging them toward a breakthrough, or encouraging a growth mindset - and they don’t let internal processes or hierarchies stop them from doing what’s right for the student. In contrast, a B-Player sticks to solving only the stated problem and often lets rigid systems or reporting lines limit the support they provide. Proactiveness: A-Player anticipates and addresses problems before they affect students whereas a B-Player waits for students or stakeholders to raise issues before acting Ownership & Accountability: An A-Player takes full ownership of program delivery and doesn’t let things slip through the cracks, whereas a B-Player completes tasks but may drop follow-ups or need reminders. Process Thinking: An A-Player builds and improves scalable systems proactively, while a B-Player sticks to existing processes without questioning or optimizing them. Attention to Detail: An A-Player spots and fixes small issues before they escalate, while a B-Player misses details that can lead to errors or delays. Impactful Communication: An A-Player communicates clearly, promptly, and with context; a B-Player’s communication is often vague, delayed, or incomplete. Learning Agility: An A-Player regularly identifies and drives process improvements or automation, whereas a B-Player relies on existing systems and seldom suggests change. Must Haves: 1-2 years of experience in managing students or program operations, ideally in an ed-tech organization. (We’re not fussed about the exact years of experience, as that’s just a proxy for your skill level.) Ability to manage independently in a fast-paced, in-office setup, with strong daily execution discipline Experience managing student escalations or delivering difficult feedback empathetically Structured documentation skills, especially for tracking batch progress, student data, and internal workflows Experience in cross-functional coordination, including with trainers, evaluators, and internal teams Hands-on proficiency with tools like MS Excel, PowerPoint, Google Sheets, Notion, Slack, and Zoom Good-to-haves: Comfort working in non-hierarchical, high-trust teams, where initiative and clarity are valued over seniority Track record of process improvements or reducing delivery errors in operational roles Selection Process: As a small team, we must get to know each other before taking the leap. We want to ensure you succeed in your role within our team. Each conversation with us will last about 30-60 minutes. Typically the whole process takes between 7 - 10 business days depending on your and our schedules. Technical Exercise: This is a specific assessment designed to evaluate your fit for this role Setting Expectations: This will be a call to understand your profile briefly and share the details of the selection process. Conversation 1: This will be a detailed assessment review conversation with our Operations Lead to go over your submission for the technical exercise, along with other competencies required for the role. Conversation 2: This will be a conversation with our HR Lead wherein you can expect to be evaluated on the competencies needed for the job (mentioned above). Conversation 3: A conversation with our CEO to ensure that there is a fit with the Kraftshala Kode. Extending an offer: If all goes well, we will extend an offer that will mention the relevant details. Location: Delhi