Role: JIRA Administrator Location: Hyderabad Connect: 7976457434 Job Summary: We are seeking an experienced JIRA Administrator to manage and support our Atlassian suite, with a primary focus on JIRA Software, JIRA Service Management, and Confluence. The ideal candidate will have 5–7 years of hands-on experience in JIRA administration, including workflow customization, permissions management, automation, integrations, and performance tuning. Key Responsibilities: Administer, configure, and maintain JIRA projects, workflows, schemes, fields, and permissions. Collaborate with teams to understand business needs and design JIRA solutions to improve process efficiency. Manage JIRA Service Management and Confluence, including user access and space administration. Create custom dashboards, reports, and filters for different teams and leadership. Integrate JIRA with other tools and platforms (e.g., Slack, Git, Jenkins, ServiceNow, etc.). Support migration activities, version upgrades, and system patches. Maintain system performance, troubleshoot issues, and implement best practices. Provide training and support to users and stakeholders across the organization. Document configurations, processes, and procedures. Required Skills & Qualifications: 5–7 years of experience administering JIRA and Confluence in a medium to large enterprise environment. Strong knowledge of JIRA workflows, custom fields, screen schemes, permission schemes, and notifications. Experience with JIRA Service Management and knowledge of ITIL practices. Proficiency in automation rules and scripting (e.g., JIRA Automation, ScriptRunner, or Groovy). Familiarity with REST APIs for JIRA and experience in third-party tool integrations. Strong problem-solving and communication skills. Atlassian certifications (e.g., ACP-100) are a plus. Preferred Qualifications: B.Tech in Computer Science Experience in Agile/Scrum and SAFe environments. Background in ITSM or DevOps practices. Show more Show less

Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. As a Customer Support Supervisor, your primary role will be to manage a team of customer support agents. You will be responsible for your team's performance as measured by key operational metrics: contacts handled, first contact resolution rates, quality scores, and other KPIs. You will provide timely coaching to team members based on their performance against these metrics. Additionally, you will work closely with Workforce Management to ensure scheduling optimization and adherence. This includes conducting in-depth analyses of any performance gaps among team members. You will become a subject matter expert in Coinbase's operational processes and workflows. To perform your duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you’ll be doing (ie. job duties): Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) Manage and support initiatives aimed at streamlining operations and improving customer experience metrics. Achieve SLAs, productivity and quality metrics for your line of business/team members. Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills. Collaborate cross-functionally with Program, Quality and Training teams to improve existing workflows and processes. Utilize an in-depth understanding of metrics to drive data-backed business decisions. Continuously add value through effective project management, dedicated prioritization and efficient execution. Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. What we look for in you (i.e. job requirements): Customer obsessed, motivated by Coinbase’s mission and crafting a seamless support experience for our global customer base. Minimum of 6 years of relevant experience in financial services, technology and/or customer support. Minimum of 3 years of people management experience in an operations environment. Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions. Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions. Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity. Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines. Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day. Excellent communication skills (written, verbal, and in presentation format), ability to simplify complex topics for broad audiences. Willing to work from an office at Hyderabad, India. Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Experience in project management, analytics or quality assurance. Degree in business, finance, customer experience and/or blockchain. Understanding of Google Workspace, JIRA, AWS, Salesforce Service Cloud. P56488 Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range:: ₹2,317,500 INR - ₹2,317,500 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here . Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. Show more Show less

Content Writer (2–5 Years Experience) Location: On-site Employment Type: Full-Time About the Role: We are seeking a highly skilled Content Writer with 2 to 5 years of experience and a strong background in software development. This role is ideal for someone who understands the tech landscape, can write across multiple content formats, and knows how to build and scale content for performance and visibility. If you can work independently, meet deadlines without compromising quality. Key Responsibilities: Create high-quality, technically sound content including blogs, how-to guides, tutorials, landing pages, and case studies. Translate complex software development topics into clear, engaging, and accessible content for various audience segments. Research and plan content across multiple blog categories , such as thought leadership, evergreen content, product comparison, and trending tech. Develop and execute content scaling plans to support SEO, audience growth, and lead generation. Collaborate closely with developers, product teams, and marketing stakeholders using collaborative tools like Notion, Trello, or Slack. Conduct deep research using Google search operators and other advanced techniques to ensure information accuracy and content depth. Implement basic NLP and SEO optimization strategies, including keyword clustering, semantic enrichment, and topic modeling, to improve content visibility . Manage tight content calendars, delivering well-researched and polished pieces under strict deadlines. Required Skills & Qualifications: 2–5 years of proven experience as a content writer, preferably in a tech or software-focused organization. Strong understanding of software development , including SDLC, programming concepts, and developer tools. Hands-on experience with blog writing across categories (e.g., technical deep-dives, how-to guides, listicles, comparisons, opinion pieces). Ability to build scalable content plans that align with SEO and content marketing strategies. Demonstrated ability to meet deadlines and manage multiple content assignments simultaneously. Familiarity with collaborative tools such as Notion, Jira, Trello, Confluence, or similar. Proficiency in online research methodologies , including using Google Operators for accurate and efficient data sourcing. Working knowledge of NLP techniques for blog ranking , such as entity-based optimization, semantic keyword use, and featured snippet strategies. Strong editing, proofreading, and content QA skills. Preferred Qualifications: Prior experience writing for B2B SaaS, developer tools, or technical products. Familiarity with SEO tools like Ahrefs, SEMrush, or Surfer SEO. Understanding of content performance metrics via Google Analytics or similar tools To Apply: Send your resume, writing portfolio, and a brief note on your approach to technical content writing to hr@telepathyinfotech.com. Show more Show less

About Brokenedge Studios is a creative agency for ambitious, future-facing brands. We tell powerful stories through bold visuals blending design, strategy, and craft. https://www.brokenedgestudios.com/ We’re looking for a Multi-Media Designer who can bring our brand and client work to life through striking visuals, sharp edits, and bold experimentation. This role is equal parts execution and creative exploration, you’ll produce high-impact content while pushing boundaries with R&D. What You’ll Do Content Creation & Visual Design Edit video content for studio marketing and client deliverables (short-form, reels, promos, etc.) Design graphics for in-house content, case studies, social media, and client projects. Maintain visual consistency across all touchpoints while evolving our brand aesthetic Creative R&D Experiment with new formats, design trends, and visual storytelling techniques Pitch fresh ideas for content, effects, layouts, or campaign formats Stay on the pulse of visual culture, helping us remain ahead of the curve You’ll Thrive If You... Have 2–4 years of experience in motion design, video editing, or visual design Can edit across formats: social, branded, portfolio reels, etc. Have a sharp eye for layout, typography, timing, and rhythm Are self-driven, detail-oriented, and excited by creative experimentation Are comfortable working async, remotely, and across multiple projects Tools We Use Notion, Slack, Google Suite, Figma, Adobe CC, Airtable Why This Role Matters You’ll be at the center of how BrokenEdge looks, moves, and feels. From studio reels to client visuals, your work will define the creative standard we set. This is a chance to flex your skills on high-impact projects, collaborate with top creatives, and help shape a visual language that stands out in the industry. Show more Show less

Who We Are More Than Scaling is a Google Growth Partner agency responsible for generating over $170 million in client revenue in under 2 years. We’re not just another agency—we’re true growth partners who scale DTC brands with precision, strategy, and a team of A-players across creative, strategy, and paid media. The brands we work with know that growth doesn’t come from media buying alone. It comes from understanding the bigger picture—and executing flawlessly across it. The Role: Hybrid Closer & Project Manager This is not a media buying role. We’re looking for someone with a commercial brain —someone who knows how to spot the opportunity, close the deal, and then ensure the delivery team is set up to succeed. You’ll work directly with inbound leads (primarily DTC brand founders) who already know who we are and what we do. You’re the person who can say: “Yes, we can help you. Here’s how.” Then scope it, price it, close it, and project manage it—aligning timelines and deliverables between our media buyers and creatives. You’ll be trained in how we think and how we scale. But you’ll need to bring the energy, the hunger, and the leadership to own your side of the business. What You’ll Be Doing Running qualification and sales calls with inbound leads (no cold outreach) Scoping custom growth plans based on brand stage, needs, and internal capabilities Project managing the onboarding and delivery handoff to relevant reps who will fulfill the job whilst you project manage. Coordinating between internal team members (media buyers, strategists, and partners) to ensure client success Staying close to new clients in the early days to support retention and upsell opportunities Maintaining clarity and momentum across multiple accounts without getting lost in the "noise". What We’re Looking For You understand the levers that grow ecommerce brands and how to sell them on services we offer that will help the client. You’re commercially sharp and can confidently speak with brand founders at the $50k–$500k/month level You can turn a conversation into a close—then turn that close into a clear scope and seamless onboarding You take extreme ownership and don’t wait for permission to lead You know how to keep projects on track and people aligned—even if you’re not the one pushing the buttons in the ad account Requirements Sales or closing experience in an agency, SaaS, or ecommerce setting Solid grasp of paid media (Google Ads preferred), ecommerce funnels, and creative testing Strong communication and leadership skills—you can own a Zoom room Project management instincts—organized, proactive, and able to manage multiple moving parts Comfortable using Slack, ClickUp, Notion, Loom, Google Workspace, etc. What You’ll Get Work with a highly skilled, elite team of growth operators Opportunities to grow into a leadership role as the agency scales Flexible, remote work culture with a bias for action and performance To Apply https://app.willotalent.com/invite/VTFftp/ Show more Show less

We are called theprintspace and you can see what we do at: https://theprintspace.com/ https://theprintspace.co.uk We are a fast-growing, software-driven company working in the social commerce industry. We help artists with large Instagram followings with strategies to monetise their audience and we provide drop-shipped fulfilment for their art print sales. About the Role We’re looking for a world-class E-Commerce Operations Manager to lead the performance and delivery of our Shopify infrastructure. You’ll manage a remote team of 15+ experts across store setup, fulfilment, customer experience, and design ops—working closely with senior leadership to build the engine that powers our artist clients’ commercial success. Key Responsibilities: Run Shopify operations: Oversee daily workflows, QA, timelines, and store delivery—from product setup to email capture. Lead the team: Develop, support, and scale a remote team across multiple time zones and disciplines. Boost performance: Optimise conversion through CRO best practices, on-site behaviour analytics, and user experience improvements. Own fulfilment systems: Streamline backend processes including shipping, DDP compliance, and SKU-level logistics. Drive with data: Monitor KPIs and generate actionable reports that translate into better systems and higher revenue. Skills & Experience: 5+ years in e-commerce operations, including 3+ years managing Shopify-based systems. Experience leading remote, cross-functional teams in fast-paced environments. Strong grasp of fulfilment logistics, Shopify configuration, app integrations, and UX principles. Tools-savvy: confident in platforms like Asana, Airtable, Slack, and email automation tools. Bonus: basic HTML/CSS and a keen eye for visual design and layout. Why Us? Join a high-growth company shaping the future of art commerce through technology and creativity. Work with a global team of artists, engineers, and strategists on impactful projects. Collaborate directly with high-following artists to launch campaigns and ecommerce stores for their limited-edition print and merch drops. Lead our marketing vision: As a key stakeholder, you’ll help elevate our profile, drive campaigns, and shape our public-facing strategy. Enjoy explosive career growth and excellent compensation in a role where your leadership will be highly visible and deeply valued. Show more Show less

Sprinto is a leading platform that automates information security compliance. By raising the bar on information security, Sprinto ensures compliance, healthy operational practices, and the ability for businesses to grow and scale with unwavering confidence. We are a team of 200+ employees & helping 1000+ Customers across 75+ Countries . We are funded by top investment partners Accel, ELEVATION & Blume Ventures and have raised 32 Million USD in funding including our latest Series B round The Role We are looking for a Product Support Engineer to join our team and provide excellent customer support for our B2B SaaS product. The ideal candidate will have a strong understanding of cloud technology, excellent communication skills, and a passion for helping customers succeed. Responsibilities Provide swift resolutions to diverse customer inquiries across 24x5 shifts, ensuring consistent support coverage Deliver prompt, high quality & courteous, timely responses/support across all support channels (email, chat, slack, video) Provide outbound video call support to customers as requested Utilize internal documentation and develop comprehensive product knowledge to effectively handle general inquiries, integrations, API issues, and other technical troubleshooting for Sprinto Proactively identify trends and surface to relevant teams. Report missing knowledge articles, HelpCenter articles, or other required edits to Senior Specialists or Managers Stay updated on product developments, policy changes, known issues, user feedback, and comprehensive understanding of the compliance domain, Sprinto product, and supported integrations Proactively identify and address outages or critical issues, ensuring timely communication with engineers and managers. Track and report customer feedback to relevant stakeholders for continuous improvement Requirements 1-3 years of relevant work experience in Customer or Technical Support in SaaS Excellent written and verbal communication in English Proficient in technical troubleshooting, especially with cloud, integrations & API Familiarity with the basics of Cloud infrastructure providers & Change management solutions A calm and patient demeanor, especially when faced with challenging customer interactions Bachelors/Engineering Degree preferred Experience working with Freshdesk is a bonus Benefits Remote First Policy 5 Days Working With FLEXI Hours Group Medical Insurance (Parents, Spouse, Children) Group Accident Cover Company-Sponsored Device Education Reimbursement Policy Show more Show less

Role Overview We are seeking an energetic and goal-driven Team Lead Operations to manage a team of associates and drive operational excellence. The candidate will be responsible for process supervision, team productivity, SLA adherence, and client satisfaction. This role involves close coordination with cross-functional teams, client stakeholders, and internal leadership to ensure seamless operations. Key Responsibilities Team & Performance Management Supervise and lead a team of 820 operations executives or associates. Monitor daily team performance and allocate resources based on priority and SLA. Conduct performance reviews, 1-on-1s, and coaching to drive team effectiveness. Train and mentor team members on processes, quality standards, and systems. Operations Oversight Ensure SLA, TAT, accuracy, and quality targets are consistently met or exceeded. Track KPIs such as productivity, quality, AHT (Average Handling Time), and FTR (First-Time Resolution). Review dashboards and MIS reports to identify and address performance gaps. Client & Stakeholder Communication Serve as the point of contact for client escalations and service-level discussions. Coordinate with cross-functional teams (QA, Training, Product, Tech, etc.) for smooth workflows. Participate in weekly/monthly client reviews and business updates. Process Improvement Identify gaps and suggest improvements in operational processes and tools. Drive automation or process standardization initiatives in collaboration with internal teams. Ensure process documentation is current and followed by all team members. Reporting & Documentation Maintain and publish daily, weekly, and monthly reports on team and process performance. Document SOPs, workflows, and RCA (Root Cause Analysis) for errors or escalations. Core Skills Required Skills & Qualifications: 48 years of experience in operations (at least 2 years in a supervisory/team lead role). Deep understanding of team metrics, SLA/KPI management, and quality assurance. Experience handling high-volume processes in fast-paced environments. Strong problem-solving and decision-making ability. Tools & Platforms CRM & Ticketing: Salesforce, Freshdesk, Zendesk, Zoho Desk Reporting Tools: Excel (advanced), Google Sheets, Power BI (optional) Communication: MS Teams, Slack, Zoom ERP/Process Tools: SAP, Oracle, or in-house platforms (as applicable) Soft Skills Strong leadership and team motivation skills Excellent verbal and written communication Process-oriented with attention to detail Conflict resolution and escalation management skills Customer- and results-oriented mindset Preferred Qualifications Bachelors degree in Business Administration, Operations, or related field. Six Sigma Yellow/Green Belt certification (optional but a plus). Experience in startup, tech-enabled services, or BPO environments is a plus (ref:iimjobs.com) Show more Show less

Coursera was launched in 2012 by Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 175 million registered learners as of March 31, 2025. Coursera partners with over 350 leading universities and industry leaders to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations enable instructors to deliver scalable, personalized, and verified learning experiences to their learners. Institutions worldwide rely on Coursera to upskill and reskill their employees, citizens, and students in high-demand fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp. Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns. At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you. Job Overview: The Associate Content Acquisition Manager will support the sourcing and expansion of University and Industry partners that align with Coursera’s content strategy. Working within the Content Acquisition Team, they will contribute to identifying partners, assisting in research, outreach, and coordination of early partnership discussions, as well as supporting the management of sourcing from current Partners. This role is well-suited for individuals looking to build on their experience in partnerships or business development, and who bring strong communication and organisational skills, along with a passion for education and expanding global access to learning. They will report to the Global Director but will support other senior members of the team and play a critical role in enabling new partnerships to be successfully transitioned to the account management team. Past experience in account management, business development, content acquisition or a related role would be beneficial in this role. You will be a fantastic communicator and influencer who thrives on solving problems, process improvement, and thinking creatively to expand our content offering. We are looking for a proven leader with strong team-building, interpersonal, and creative instincts, and the ability to navigate the fast-paced ambiguity of a scaleup environment. Responsibilities: Strategic Content and Partner Sourcing : In this role, you will assist in identifying high-demand content areas by working closely with senior team members and aligning with Coursera’s content strategy targets. You will support the research of potential university and industry partners across the EMEA and APAC regions that align with Coursera’s academic and strategic goals. Additionally, you will work with the Content Strategy Team to contribute to the analysis of the academic landscape by gathering data on emerging disciplines, institutions, and regional trends that could enhance Coursera’s content offerings. As part of the outreach process, you will help prepare engagement materials and tailor messaging to reflect both the partner’s academic strengths and Coursera’s mission. Partnership Development: You will support lead generation activities by maintaining partner databases and assisting with the coordination of initial outreach efforts. Under the guidance of senior team members, you will help qualify partnership leads by assessing their alignment with Coursera’s strategic priorities. You will also collaborate on the preparation of partnership proposals by gathering necessary inputs and formatting supporting documentation. Additionally, you will participate in internal meetings related to potential partnerships, contributing notes, updates, and action items to ensure cross-functional alignment. Since this role will require cross-functional collaboration across different geographies, you should be comfortable with US hours for ~2 days a week. Transition to Account Management: Assist in the transition process of newly secured partnerships by preparing documentation, sharing context, and supporting the onboarding of partners with relevant internal teams. Coordinate with cross-functional teams to ensure all necessary materials are in place for a smooth launch of the partnership. Reporting and Feedback : Help maintain and update the partnership pipeline in internal systems (e.g., Salesforce), tracking progress from outreach to transition. Support reporting needs by compiling partnership metrics, insights, and challenges for review by the Global Director and regional leads. Basic Qualifications: Experience & Background: 4+ years in account management, business development, or a related role, ideally within the edtech or B2C sector, with demonstrated experience supporting or leading aspects of content acquisition such as outreach, lead qualification, and internal coordination. Communication & Relationship Management: Strong interpersonal, communication, and problem-solving skills, with a proven ability to engage academic, industry, or institutional stakeholders and work effectively across legal, marketing, and product teams. Tools & Technical Proficiency: Proficient in CRM systems (e.g., Salesforce), data analysis tools (e.g., Excel, Google Sheets, Looker, Tableau), and collaboration platforms (e.g., Slack, Zoom, Google Workspace). Organisational Skills & Flexibility: Excellent time management and organisational skills, with the ability to manage multiple priorities, adapt to a dynamic environment, and travel 25–40% as needed for partner meetings and events. Mission Alignment: Genuine passion for education and a strong commitment to Coursera’s mission of expanding access to high-quality global learning opportunities. Preferred Qualifications: Content & Market Knowledge: Familiarity with content acquisition workflows or course curation, ideally within digital learning platforms or edtech, and exposure to international markets—particularly EMEA or APAC—with an understanding of regional education trends and cultural nuances. Partnership Support Experience: Experience supporting or coordinating partnership proposals, including drafting scopes, collaborating on documentation, and working with cross-functional teams to align deliverables. Academic & Pedagogical Insight: Understanding of academic disciplines, course structures, or curriculum design, with the ability to align content acquisition efforts with learner and market demand. Adaptability & Collaboration: Demonstrated success in fast-paced, scaling environments that require adaptability, proactive problem-solving, and cross-functional collaboration across diverse teams. Technical & Analytical Skills: Comfortable using internal tools and databases to extract insights, monitor partner activity, and support data-informed decision-making; capable of sound judgment under pressure. Initiative & Educational Background: A self-starter with strong ownership, entrepreneurial drive, and a resilient work ethic; an MBA or equivalent from a top-tier university is a plus but not required If this opportunity interests you, you might like these courses on Coursera: Negotiation, Mediation and Conflict Resolution, ESSEC Business School University Teaching, University of Hong Kong Initiating and Planning Projects by the University of California, Irvine Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org. For California Candidates, please review our CCPA Applicant Notice here. For our Global Candidates, please review our GDPR Recruitment Notice here. Show more Show less

🧩 About the Role Zaroori Retail is on a mission to build a scalable B2B SaaS platform for CRM and HRMS solutions. We’re hiring a Frontend Developer to help craft responsive, modern interfaces that power the next generation of workplace productivity tools. You’ll work closely with backend developers, product designers, and the founding team to shape a powerful, easy-to-use product. 💻 Tech Stack Frontend: React.js, Tailwind CSS (or Angular) Backend: Node.js, Django (Python) Database: PostgreSQL APIs: RESTful APIs Cloud: AWS, Render, Heroku Version Control: Git, GitHub 🎯 Responsibilities Develop clean, responsive UIs using React.js and Tailwind CSS Collaborate with backend developers to integrate REST APIs Optimize the frontend for performance, usability, and accessibility Build features for a dynamic, modular SaaS platform Ensure cross-browser and cross-device compatibility Work in an Agile development environment, using Git for version control ✨ Bonus if you have: Experience with Cord SDK or real-time collaboration (WebSockets) Exposure to SaaS platforms like CRM or HRMS Worked with third-party integrations (e.g., Razorpay, Google Workspace, Slack) Familiarity with Angular (in case of legacy or hybrid features) ✅ Requirements 3+ years of hands-on experience with modern frontend frameworks (React.js preferred) Proficient in Tailwind CSS and component-based architecture Strong understanding of REST API integration Comfortable with Git-based workflows Good communication and problem-solving skills Ability to work independently and in a fast-paced startup environment 📌 Why Join Us? Opportunity to build a product from the ground up Work with a small, fast-moving, and collaborative team Flexible work environment High impact, ownership-driven role

Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains. A Day in the Job As a Senior IT Helpdesk Technician at Sonatype, no two days are exactly the same—but here’s what a typical day might look like: Fielding and responding to helpdesk requests submitted via email, Slack, and our ticketing system, ensuring timely triage, resolution, or escalation in line with SLAs. Supporting both remote and onsite employees, assisting with access issues, device setups, application support, and general troubleshooting across Windows, macOS, and SaaS platforms. Documenting resolutions and runbooks for recurring issues to strengthen our knowledge base and improve future response times. Updating project statuses and task progress within Jira or Zendesk, collaborating with cross-functional teams on ongoing IT initiatives. Participating in weekly team check-ins and async updates to stay aligned with IT priorities, project deadlines, and ticket trends. Providing coverage for teammates during absences, ensuring continuity of support across all time zones where our employees operate. Managing hardware inventory and software licensing, including shipping devices to remote users, tracking asset status, and coordinating with vendors when needed. Identifying patterns in support tickets to recommend and implement improvements or proactive solutions that reduce recurring issues. Collaborating with security and compliance stakeholders to uphold IT policies and support secure, scalable practices. This role requires strong ownership, attention to detail, and a service-first mindset—our team only succeeds when you do. Core Key Soft Skills Empathy & Patience - Understands user frustration, listens without judgment, and calmly guides them through issues — regardless of technical ability. Curiosity & Continuous Learning - Growth Mindset. Self-driven to explore, learn, and improve — whether it’s a new tool, an unfamiliar issue, or an opportunity to optimize a process. Strong Communication Skills - Explains complex technical problems clearly to non-technical users; adapts tone and approach depending on the audience. Accountability & Follow-Through - Takes ownership of issues from start to finish, keeps users informed, and doesn’t let things “fall through the cracks.” Emotional Intelligence Under Pressure - Maintains composure and professionalism during high-stress situations or when dealing with upset users. Team Collaboration & Mentoring - Actively supports colleagues, shares knowledge, and contributes to a culture of trust and mutual respect. Service-Oriented Mindset - Focuses on user experience, not just ticket closure — always aiming to resolve the root cause, not just the symptom. Communication - Fluency in the English language - spoken and written Required Technical Skills (macOS-Centric & Cross-Platform) macOS Diagnostic & Support Expertise Deep familiarity with macOS system architecture, Console logs, Activity Monitor, Disk Utility, and Terminal for troubleshooting. Experience with FileVault, system permissions, keychains, software updates, and MDM-enrolled devices. Troubleshooting common tools like Zoom, Slack, Microsoft Office365, Google Workspace, and printing/network issues. Device Management Experience Comfortable with tools like InTune for Windows and Jamf, Kandji, or Mosyle for macOS deployment, patching, and policy enforcement. Experience supporting iOS and other Apple ecosystem devices is a plus. Basic Cross-Platform Support Familiarity with supporting Windows devices as needed. Advanced Understanding of network basics: Ethernet and Wi-Fi troubleshooting, VPN usage, DNS/DHCP. IT Ticketing Systems & Support Processes Proficient in using and optimizing IT ticketing tools (e.g., Jira Service Desk, Zendesk, or ServiceNow). Skilled in prioritizing, categorizing, escalating, and documenting incidents with an SLA-aware mindset. Mastery of English reading and writing skills is required. Security Awareness & Best Practices Enforces secure end-user behavior (e.g., MFA, passkey, phishing recognition, secure password practices). Familiar with endpoint protection, encryption (FileVault), and basic compliance considerations. Certifications & Experience Experience: 4–6+ years in IT support, ideally in fast-paced software development and user-first environments with Windows and MacOS endpoints, Okta for IAM/SSO, and Google Workspace for productivity apps. Certifications (Nice to Have): Apple Certified Support Professional (ACSP) ITIL Foundation CompTIA A+ or Security+ LI-AL1 At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know. Show more Show less

🚀 Are you a go-getter who thrives on generating high-quality leads and closing deals? We’re looking for a Business Development Executive who can bring in new clients via Upwork, LinkedIn, and other platforms for our growing agency focused on Shopify Development and Digital Marketing Services (SEO, PPC, Social Media, and more). 🔍 Your Role Will Include: ✅ Identifying and bidding on relevant projects on Upwork, Freelancer, and Fiverr ✅ Generating B2B leads through LinkedIn outreach, cold emails, and job boards ✅ Building and managing sales pipelines using CRM tools ✅ Communicating value propositions clearly and effectively to prospects ✅ Coordinating with internal teams to prepare tailored proposals ✅ Handling pre-sales discussions, follow-ups, and relationship building ✅ Targeting industries like eCommerce, wellness, SaaS, lifestyle, and B2C brands 💼 What You Should Bring: 🔹 1–3 years of proven experience as a BDE in an IT/Digital Marketing agency 🔹 Strong command of English (written and spoken) 🔹 Hands-on experience with Upwork, LinkedIn Sales Navigator, and cold outreach 🔹 Understanding of Shopify development and digital marketing service offerings 🔹 Ability to close inbound and outbound leads 🔹 Familiarity with tools like Trello, Slack, HubSpot, or Zoho CRM is a plus 🎯 What We Offer: 💰 Competitive base pay + performance-based incentives 🌐 Fully remote work flexibility 📈 Fast-growing agency with international clients (US, Canada, Australia, UAE) 🤝 Supportive environment for experimentation, learning, and career growth 📩 How to Apply: Send your resume and a short cover message to [your email] Or DM me directly here on LinkedIn. Let’s grow Digiwolves together—one client at a time! 🐺🚀 #BDEHiring #UpworkSales #LeadGeneration #RemoteJobs #ShopifyDevelopment #DigitalMarketingSales #FreelancePlatformBidding #Digiwolves #BusinessDevelopmentJobs Note: Work from office US Shift Office location: Sector 74, Mohali Show more Show less

Job Overview: We are seeking an experienced and highly skilled Senior Data Engineer to join our team. This role requires a combination of software development and data engineering expertise. The ideal candidate will have advanced knowledge of Python and SQL, a solid understanding of API creation (specifically REST APIs and FastAPI), and experience in building reusable and configurable frameworks. Key Responsibilities: Develop APIs & Microservices: Design, build, and maintain scalable, high-performance REST APIs using FastAPI and other frameworks. Data Engineering: Work on data pipelines, ETL processes, and data processing for robust data solutions. System Architecture: Collaborate on the design and implementation of configurable and reusable frameworks to streamline processes. Collaborate with Cross-Functional Teams: Work closely with software engineers, data scientists, and DevOps teams to build end-to-end solutions that cater to both application and data needs. Slack App Development: Design and implement Slack integrations and custom apps as required for team productivity and automation. Code Quality: Ensure high-quality coding standards through rigorous testing, code reviews, and writing maintainable code. SQL Expertise: Write efficient and optimized SQL queries for data storage, retrieval, and analysis. Microservices Architecture: Build and manage microservices that are modular, scalable, and decoupled. Required Skills & Experience: Programming Languages: Expert in Python, with solid experience building APIs and microservices. Web Frameworks & APIs: Strong hands-on experience with FastAPI and Flask (optional), designing RESTful APIs. Data Engineering Expertise: Strong knowledge of SQL, relational databases, and ETL processes. Experience with cloud-based data solutions is a plus. API & Microservices Architecture: Proven ability to design, develop, and deploy APIs and microservices architectures. Slack App Development: Experience with integrating Slack apps or creating custom Slack workflows. Reusable Framework Development: Ability to design modular and configurable frameworks that can be reused across various teams and systems. Excellent Problem-Solving Skills: Ability to break down complex problems and deliver practical solutions. Software Development Experience: Strong software engineering fundamentals, including version control, debugging, and deployment best practices. Why Join Us Growth Opportunities: You ll work with cutting-edge technologies and continuously improve your technical skills. Collaborative Culture: A dynamic and inclusive team where your ideas and contributions are valued. Competitive Compensation: We offer a competitive salary, comprehensive benefits, and a flexible work environment. Innovative Projects: Be a part of projects that have a real-world impact and help shape the future of data and software development. If you're passionate about working on both data and software engineering, and enjoy building scalable and efficient systems, apply today and help us innovate!

Job Overview: We are seeking an experienced and highly skilled Senior Data Engineer to join our team. This role requires a combination of software development and data engineering expertise. The ideal candidate will have advanced knowledge of Python and SQL, a solid understanding of API creation (specifically REST APIs and FastAPI), and experience in building reusable and configurable frameworks. Key Responsibilities: Develop APIs & Microservices: Design, build, and maintain scalable, high-performance REST APIs using FastAPI and other frameworks. Data Engineering: Work on data pipelines, ETL processes, and data processing for robust data solutions. System Architecture: Collaborate on the design and implementation of configurable and reusable frameworks to streamline processes. Collaborate with Cross-Functional Teams: Work closely with software engineers, data scientists, and DevOps teams to build end-to-end solutions that cater to both application and data needs. Slack App Development: Design and implement Slack integrations and custom apps as required for team productivity and automation. Code Quality: Ensure high-quality coding standards through rigorous testing, code reviews, and writing maintainable code. SQL Expertise: Write efficient and optimized SQL queries for data storage, retrieval, and analysis. Microservices Architecture: Build and manage microservices that are modular, scalable, and decoupled. Required Skills & Experience: Programming Languages: Expert in Python, with solid experience building APIs and microservices. Web Frameworks & APIs: Strong hands-on experience with FastAPI and Flask (optional), designing RESTful APIs. Data Engineering Expertise: Strong knowledge of SQL, relational databases, and ETL processes. Experience with cloud-based data solutions is a plus. API & Microservices Architecture: Proven ability to design, develop, and deploy APIs and microservices architectures. Slack App Development: Experience with integrating Slack apps or creating custom Slack workflows. Reusable Framework Development: Ability to design modular and configurable frameworks that can be reused across various teams and systems. Excellent Problem-Solving Skills: Ability to break down complex problems and deliver practical solutions. Software Development Experience: Strong software engineering fundamentals, including version control, debugging, and deployment best practices. Why Join Us Growth Opportunities: You ll work with cutting-edge technologies and continuously improve your technical skills. Collaborative Culture: A dynamic and inclusive team where your ideas and contributions are valued. Competitive Compensation: We offer a competitive salary, comprehensive benefits, and a flexible work environment. Innovative Projects: Be a part of projects that have a real-world impact and help shape the future of data and software development. If you're passionate about working on both data and software engineering, and enjoy building scalable and efficient systems, apply today and help us innovate!

We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems! Technical and Standard Practices Provide daily customer support for Allvue Systems applications and Business-to-Business integrations. Performing complex technical troubleshooting, determining root causes, and providing resolution. Ensure an in-depth understanding of query flow and its impact on application performance. Work independently and proactively solve problems without being directed by others. Developing client solutions based on technical best practices. Training customers and staff in troubleshooting techniques, best practices, applications, and programs. Handling support tickets via JIRA ticketing system, email, or phone submissions. Finding ways to increase productivity and improve client experience and satisfaction. Time-management skills and the ability to establish reasonable and attainable deadlines for resolution. Applicants should demonstrate their ability to implement ITIL frameworks to improve IT service delivery and have a track record of successfully managing and guiding change processes within an organization. Proficiency in assessing risks, planning and coordinating changes, and ensuring minimal service disruption is essential. Document all issues and solutions thoroughly for future reference and continuous learning within the team. Engage in ongoing education to keep up with the latest advancements and best practices in MSSQL and related technologies. Customer Centric Experience/Relations Providing best-in-class customer experience/service. Proficiency and willingness to handle multiple daily customer calls involving screen-shares to collect details and troubleshoot reported technical problems at a professional and technical level. Practice professional-level soft skills when communicating with customers and internal staff. Take personal ownership of customer satisfaction in resolving Production client concerns and issues. Team and Knowledge-Centric Collaboration Writing and maintaining professional-level internal and customer-facing knowledge articles. Take the initiative to inform leadership to proactively improve the product, reduce ticket volume, and refine processes as the business needs. Mentorship and training for other Support team members from a technical and process perspective. Team attitude to collaborate or assist teammates or colleagues within the company on technical issues, processes, or product improvements. Be All-In with our company's Core Values (Be Open, Be Curious, Be Passionate, Own It) and Rally Cry (One Brand, One Strategy, One Foundation, One Culture). Advanced SQL Server T-SQL skills and database administration experience. In-depth understanding of Join types, Sub Queries, Functions, Stored Procedures, Optimization, and other advanced SQL concepts SQL Scripting/Writing skills to debug and resolve SQL code. Needed strong analytical skills while debugging the error logs. Considerable experience with XML/XPath/XSLT technologies is a plus. Proficient in performing in-depth analysis, complex technical troubleshooting, and problem resolution. Demonstrate strong research skills and gather knowledge to progress investigations through written knowledge articles, training videos, and hands-on testing. Effectively communicate problem or issue concepts, steps to replicate, root cause analysis, and resolutions to technical and non-technical audiences. Experience utilizing GIT Kraken for branching, merging, and managing code repositories effectively. Computer Skills Self-starter who can work independently. Detail-oriented, with solid organization and coordination skills. Excellent customer service knowledge and skills. Professional written and interpersonal skills. Experience with Confluence and Jira ticketing systems. Experience with Code Check-in processes and applications such as GIT and ADO. Microsoft Office 365 experience and knowledge. (Outlook, Teams, Excel, OneDrive, SharePoint, etc.) Experience using Slack or other message systems. Show more Show less

About the Role: The Compliance Analyst will play a pivotal role in ensuring product data integrity, regulatory alignment, and operational readiness within Target+. This role is ideal for someone who is analytical, detail-driven, and passionate about enabling seamless partner and guest experiences through strong compliance practices. Key Responsibilities: WERCS & Regulatory Data Validation Monitor and engage in the T+ ESIM Slack channel to support item setup and classification. Review item data to confirm correct WERCS status (required vs. not required) and flag discrepancies. Collaborate with enterprise compliance teams to validate classification decisions. Case Management and Partner Support Work within the T+ Case Management Tool to investigate and respond to compliance-related inquiries from internal teams and external partners. Partner with cross-functional teams to resolve escalations/bottlenecks efficiently. Item Data Quality Analysis Conduct item-level/category research and validation, including pilots and emerging categories. Identify data gaps, patterns, or risks related to item readiness and suggest corrective actions. Reporting and Insights Identify compliance risks in the item pipeline early and surface actionable insights to leadership. Recommend process improvements based on data findings and recurring partner pain points. Documentation: Maintain internal documentation of classification criteria and escalation protocols. Create FAQs or support content to aid cross-functional understanding of compliance workflows. Help shape SOPs and data review checklists to streamline future onboarding. What You ll Bring: 4+ years of experience in compliance, marketplace operations or related experience Strong analytical and research skills; experience working with large item datasets a plus Familiarity with product compliance frameworks (e.g., WERCS, hazardous goods classification) Ability to communicate findings clearly and collaborate across business, legal, and technical teams Comfort working in fast-paced, evolving environments with multiple tools and workflows (Slack, case management platforms, etc.)

We're Hiring: B2B Placement Associate – Strategic Partnerships & Corporate Relations Location: HSR Layout, Sector 6, Bengaluru | 🕒 Full-Time | 📅 Mon–Fri: 11 AM–8 PM, Sat: 11 AM–5 PM Are you passionate about building corporate relationships and driving impactful placements? Join our fast-growing team that's transforming education through innovation and real-world outcomes. What You’ll Do Drive corporate outreach & onboard hiring partners Build strong relationships with HRs & hiring managers Match learner skills with the right job roles Coordinate interviews & ensure smooth placement closures Track and document outreach, feedback & hiring data Stay updated on tech hiring trends & market needs What We’re Looking For 1–3 years’ experience in B2B placement, client handling, or corporate relations Strong communication & coordination skills Proactive mindset with ownership attitude Familiarity with CRMs, spreadsheets & tools like Slack, Zoom Why Join Us? Work on impactful placements for future tech talent Collaborate with a passionate, mission-driven team Learn and grow in a dynamic, fast-paced environment Enjoy a culture that values creativity, curiosity, and collaboration Ready to create real impact in edtech and corporate partnerships? Apply now and let’s build the future together! Skills:- B2B Marketing, Placement, Lead Generation, Effective communication, Client Management and Revenue growth Show more Show less

About Vaynerx VaynerX ( https://vaynerx.com ) is the most contemporary family of companies, working together to build and grow brands. Subsidiaries include VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce. About Vaynermedia VaynerMedia is a contemporary global creative and media agency with an expertise in driving relevance for clients and delivering impactful business results. The independently-owned company was founded in 2009 by Gary Vaynerchuk, and has offices in New York, Los Angeles, Toronto, Mexico City, London, Amsterdam, Singapore, Delhi, Kuala Lumpur, Bangkok, Tokyo, and Sydney. VaynerMedia has been recognized for its work at Cannes Lions, the Clio Awards and The Webby Awards. It is part of the VaynerX family of companies. Culture is our key and Empathy is how we build it. VaynerMediaAPAC is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time --- PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In APAC, we are proudly +300, servicing a diverse client all around the region. The PITCH At VaynerMedia, we’re not just building campaigns — we’re building culture. We’re a full-service creative and media agency powered by attention and relevance, and our India team is growing. Fast. We’re on the lookout for a Project Director who can bring clarity to chaos, confidence to complexity, and heart to hustle. You’re a delivery champion, problem-solver, team leader, and above all — someone who thrives in high-velocity environments. You’ll work across client and internal teams, guiding projects from big idea to flawless execution, on time and on budget. This isn’t just project management. This is project leadership . You’ll be the glue that keeps it all together. What You’ll Be Doing Project Leadership Own end-to-end project delivery for integrated creative and media campaigns across India and APAC. Translate strategic briefs and creative visions into detailed scopes, timelines, and delivery plans. Manage resourcing, workflows, and interdependencies across departments to drive momentum and mitigate risk. Cross-Team Collaboration Be the heartbeat of collaboration across creative, strategy, media, and production. Facilitate briefs, kick-offs, sprint planning, and stand-ups — and make them meaningful. Ensure everyone’s aligned, engaged, and accountable throughout the lifecycle of a project. Client & Stakeholder Management Partner with client teams to ensure projects meet (and exceed) expectations. Be a trusted voice on timelines, budgets, trade-offs, and progress. Anticipate challenges before they escalate and offer solutions, not surprises. Process Excellence Build and optimize delivery workflows that scale with our India operations. Champion project governance, but without red tape. Be a change agent for smarter, faster, better ways of working. Who You Are 8+ years of experience in project management or operations, ideally in creative agencies or digital consultancies. Proven experience managing multi-platform, multi-team projects from concept to launch. Obsessed with details but never lose sight of the big picture. Calm under pressure, cool with change, and confident in ambiguity. Expert in tools like ClickUp, Slack, Google Suite (or equivalent). Comfortable navigating high-profile clients and high-volume workflows. Excellent communicator — written, verbal, visual, and interpersonal. Driven, empathetic, resourceful — and fun to work with. What You Should Know About VaynerMedia Think “lab” and not “agency”. We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We’re willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It’s fun! Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can’t wait to meet you. Show more Show less

📍 Location:3rd Floor , F3, Ryan Tower, Technology Corridor,Near Trid ent Academy, Chandaka Industrial Estate, Infocity,Chandrase kharpur, Bhubaneswar, Odisha – 751024 🏢 Company: Threatsys Technologies Private Limited< /p> 🏢 About the CompanyThreatsys Technologies Private Limited is a forward-thinking cybersecurity company headquartered in Bhubaneswar, India. We specialise in delivering comprehensive, tailored cybersecurity solutions to businesses, government agencies, and institutions. Our expertise includes Vulnerability Assessment & Penetration Testing (VAPT), Security Operations Centre (SOC) services, threat intelligence, incident response, cloud and network security, and cyber forensics.At Threat sys, we combine advanced technologies with deep industry knowledge to help organisations identify vulnerabilities, respond swiftly to incidents, and build resilient security postures. Our mission is to empower clients to confidently protect their digital assets and maintain trust in an increasingly complex cyber landscape. Educatio n al Qualifications:Bachelor’ s Degree in:• Busines s Administration• Marketi ng• Informa tion Technology• Or a re lated fieldOptional but Beneficial:Postgradu ate Diploma or MBA in Marketing, Sales, or Business Analytics Professi o nal Certifications (Optional but Valuable):• HubSpot Lead Generation Certification• LinkedI n Lead Gen & Social Selling Course• Google Ads or Meta Ads Certifications (if handling ad-based leads)• Courser a or LinkedIn Learning certifications in Lead Generation or Digital Sales Required Experience:1–3 years of experience in:• B2B lea d generation, outbound prospecting, or inside sales• Managin g lead databases and outreach tools• Using L inkedIn, cold email, and CRM platforms• Nurturi ng leads and qualifying them for sales handoverCore Resp onsibilities:• Researc h and identify potential leads in targeted industries• Build, verify, and maintain accurate prospect lists• Perform outreach via LinkedIn, email campaigns, and cold calling• Qualify leads based on defined ICP (Ideal Customer Profile) and funnel stage• Coordin ate with sales team to pass on qualified opportunities• Maintai n clean CRM records and track interactions• Analyze performance of campaigns and suggest optimization strategies• Collabo rate with marketing to align messaging and targeting Tools & T echnical Skills:Lead Gen & CRM Tools:• LinkedI n Sales Navigator, Apollo.io, ZoomInfo, Clearbit• HubSpot , Zoho CRM, or Salesforce• Email t ools like Mailchimp, Lemlist, or Reply.io• Google Sheets / MS Excel for tracking and reportingOther Too ls:• Notion, Trello, MS Teams or Slack for internal coordination Soft Ski l ls:• Strong communication and research abilities• Highly organized and data-driven• Proacti ve and persistent in outreach• Adaptab le to evolving market and campaign strategies• Detail- oriented and able to multitask effectively Knowledg e of Lead Generation & B2B Sales:• Underst anding of B2B buyer journeys• Cold ou treach best practices and personalization techniques• Funnel stages and conversion metrics• Basics of digital marketing and sales alignment• GDPR/Co mpliance for data handling in outreach Show more Show less

Job Title Principal NLP Engineer based out of Mumbai. Note: This role is for one of our clients based out of Mumbai. Company Details We are on a mission to make the life of sales and solutions teams more efficient and help them to focus on selling. Our AI Sales Engineer empowers sales and pre-sales teams to improve win rates and close deals faster. We are an AI platform that acts as a central hub to collate and sift through all your content scattered across multiple repositories and tools such as Drive, Sharepoint, Confluence, CRM, Slack, product knowledge base. As a member of our team, you'll be at the forefront of this exciting technology revolution, working alongside some of the brightest minds in the industry to bring our platform to life. We're looking for individuals who are passionate about AI and its potential to drive real-world impact. Whether you're an AI expert or an aspiring one, we offer an environment that supports and challenges you, enabling your growth and success. Join us today and help us shape the future of AI for enterprises! Job Roles & Responsibilities Lead the design, development, testing and deployment of advanced NLP techniques & models, ensuring high performance, accuracy, and scalability across the application Collaborate with cross-functional teams, including product managers, UI/UX designers, and developers, to develop the best user experiences Conduct user research and evaluate user feedback in order to continuously finetune the models Stay updated on industry trends, new technologies, and best practices in AI, NLP, and conversational design Actively participate in code reviews, architecture discussions, and technical debates to ensure quality Mentor developers by providing guidance, feedback, and support throughout their career growth within the organization Cultural Expectations Bachelor’s or Master’s degree in Computer Science, Information Technology with a focus on language processing 10+ years of experience in developing NLP-based applications, with strong proficiency in Python Experience in machine learning frameworks, libraries such as TensorFlow, PyTorch, Hugging Face's Transformers, or SpaCy and large language models (LLMs) such as Claude, GPT, and practical knowledge of retrieval-augmented generation (RAG) systems Expertise in designing, implementing, and exposing RESTful APIs or microservices using FastAPI In-depth understanding of various NLP techniques for text processing, semantic extraction, tokenization, named entity recognition, dependency parsing, and knowledge of embeddings Exceptional problem-solving skills, with the ability to break down complex technical challenges, present effective solutions, implement them effectively Proven ability to build and lead high-performing engineering teams Excellent communication and decision making skills Hiring Process R1: Profile Shortlisting R2: Initial Screening R3: Tech evaluation R4: Founder interview Show more Show less

About the Role: We are looking for a proactive Project Manager to manage and deliver a wide variety of Client Portal, Internal Tools, Marketplaces, SaaS Modules, Business Workflow Automations, API Integration, Mobile App Development, and Website Development projects — for clients across India, US, UK, EU, and Australia. You will be the key liaison between clients and our internal team (developers, automation experts, designers), ensuring timely completion of deliverables, smooth communication, and project success. Our projects are primarily built using modern No-Code, Low-Code, Automation, CRM, App, and Web technologies. Key Responsibilities Manage project plans, milestones, and team workflows Act as the main point of contact for clients (calls, meetings, updates) Track and report project progress to management Coordinate daily project operations Allocate tasks and manage team workloads Identify project risks and implement mitigation strategies Ensure on-time delivery aligned to client requirements Manage multiple projects in parallel Utilize tools such as Airtable, Softr, Make.com, Zapier, Hubspot, Flutterflow, Jotform (training provided) Requirements 1-2 years minimum experience in IT Project Management (Web, App, Automation, CRM, or Digital Projects) Experience managing Web, Mobile App, or Automation projects preferred Familiarity with project management tools (ClickUp, Monday.com, Airtable, Asana, Slack, Google Workspace) Strong communication and organizational skills Ability to manage project scope, resources, and deadlines Client-facing experience is required (handling calls and client expectations) Experience working with Upwork or other freelancing platforms (preferred) Experience working with global clients preferred Willingness to learn No-Code / Automation tools (training provided) Benefits Paid time off Paid sick leave Performance bonuses (annual) Professional growth opportunities with training in No-Code, Automation, and Modern Tech Stack Work with international clients on innovative projects Compensation ₹30,000 - ₹45,000 per month Negotiable based on experience Work Schedule Full-time Monday to Saturday 12:00 PM to 9:00 PM Work Location: In-person (Mohali office) Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Experience: IT project management: 2 years (Required) Work Location: In person Expected Start Date: 16/06/2025

Job Title Product Lead based out of Mumbai Company Details We are on a mission to make the life of sales and solutions teams more efficient and help them to focus on selling. our AI Sales Engineer empowers sales and pre-sales teams to improve win rates and close deals faster. We are an AI platform that acts as a central hub to collate and sift through all your content scattered across multiple repositories and tools such as Drive, Sharepoint, Confluence, CRM, Slack, product knowledge base. As a Product Lead, you will head the product development efforts, driving the ideation and creation of innovative B2B SaaS products. You will be responsible for defining the product strategy, roadmap, and ensuring alignment with market needs and company objectives. Whether you're an AI expert or an aspiring one, we offer an environment that supports and challenges you, enabling your growth and success. Join us today and help us shape the future of AI for enterprises! Job Roles & Responsibilities Develop and communicate a clear product vision and strategy aligned with the company's goals and market demands Create and maintain a comprehensive product roadmap, balancing short-term deliverables with long-term innovation and growth opportunities Collaborate closely with cross-functional teams (engineering, design, sales, customer success) to drive the product development lifecycle from ideation to launch, ensuring timely delivery of high-quality features and solutions Define key performance indicators (KPIs) and regularly analyze product metrics to measure success, identify areas for improvement, and make data-driven decisions Build and mentor a high-performing product and design team, fostering a culture of innovation, collaboration, and continuous learning Conduct thorough market research, competitive analysis, and gather user feedback to create detailed product specifications, wireframes, and prototypes Drive data-driven decision-making by analyzing user behavior, market trends, and customer feedback to iteratively improve the product Cultural Expectations Master’s in Business Administration or related field 15+ years within the B2B SaaS industry, with a track record of launching successful AI products and driving growth in early-stage startups Experience in leading and motivating cross-functional teams, driving product vision, and delivering customer-centric products to market Exceptional communication skills to articulate complex ideas, influence stakeholders, and drive consensus across teams Analytical mindset with a focus on data-driven decision-making and a deep understanding of product analytics and metrics Hiring Process R1: Profile Shortlisting R2: Initial Screening R3: Tech evaluation R4: Founder interview Show more Show less

Zendesk is looking for a passionate Director to lead our Employee Experience Systems Teams. The role is available from two locations: Kraków, Poland or Pune, India. What you'll be doing Develop & execute a Digital Employee Experience Assessment, Strategy, and 3 year plan Recruit, onboard and develop talented IT Professionals and third party providers. Grow and mature the team so that they can undertake and support & deliver applications end-to-end.. Create mechanisms and processes for onboarding and offboarding of business systems for your services. Conduct monthly and quarterly business partner alignment forums, in conjunction with CIO leadership to further mature our business relationships and expand the scope of service. As ambassador for IT to our staff at Zendesk you will continue to build the brand of ‘Best in class IT at scale’ while delivering incredible customer service Help Manage the smooth running of all IT systems, including many cloud-based applications and local hardware policies Develop relevant metrics, dashboards and processes to become a data driven organization. Maintain currency, expertise and competency of relevant products, policies, and methods for support delivery Maintain a sense of humor while working in a fast-paced dynamic team What you bring to the role 10+ years in IT Application Management, 6+ years in management with at least 2+ years managing managers/sr manager. Experience in application support and delivery for Digital Employee Experience applications, including Legal, Content, Collaboration, and Office Productivity tools. Ideally, you and your teams have supported platforms such as Google Workspace, Slack, Zoom, Atlassian, or comparable alternatives. Proven experience managing software vendors, including contract negotiations, monitoring vendor performance against KPIs and SLAs, and collaborating with them to introduce new features within the organization. Experience driving feature adoption, eliminating redundant features, rationalizing applications, and integrating tools within the application stack. Manage the migration of new businesses acquired through M&A onto the application stack, including the deprecation of their legacy systems. Ability to travel 10-20% Ability to work flexible hours to connect with peers and partners around the globe 10% of the time. Able lead the team to meet deliverables and drive work to completion within specified timelines. Collaborative, upbeat work ethic where you can take ownership and have fun. Preferred Qualifications Passionate about the Digital Employee Experience - constantly looking for ways to minimize friction and maximize experience. Passionate about cloud tools and curious about continuously learning how to manage those in an enterprise environment Collaborate closely with peers in the IT Global Service Desk to support routine service requests for applications within the stack. Superior leadership skills with proven ability to effectively manage and develop a diverse team of people, and facilitate effective cross-cultural business interaction Experience supporting internal customers Natural problem solver who enjoys identifying ways to make your team and customers lives better Flexible and open to changing priorities and managing multiple tasks simultaneously within compressed time frames Thoughtful decision making skills with a knack for identifying, prioritizing, and articulating the highest impact initiatives Work with colleagues & Senior leaders to deliver ideas and solutions to many audiences including your team and C-Staff Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Show more Show less

Job Summary ¿ Proven experience in a Java Architecture/Design role with Minimum 12 years of IT experience in software design, development and support. ¿ Prefer at least 2 years in Product Company as an Employee or Client working as Java Developer. ¿ Experience in all the phases of software development life cycle including Design, development and implementation of web applications using Java, Spring MVC,Spring Boot frameworks, Hibernate, SOAP/REST APIs, Microservices, HANA Database is an added Advantage. ¿ Expert knowledge in designing and developing complex multi threaded applications, prior experience on a product support is an added advantage. ¿ Strong development experience in core Java and J2EE and excellent trouble shooting and debugging skills for production issues and customer defects, delivering code that meets security and performance requirements. ¿ Experience in developing UI pages using HTML 5, CSS 3, Angular, Typescript, and Javascript Technologies. ¿ Experience with Design Patterns, bug tracking to resolve the moderately complex issues and ensures that all complex bugs along with solutions are documented. ¿ Strong programming skills, as well as the ability to read, analyse and code review the complex codebases written by others. ¿ Work with product owners and developers to establish product direction and technology solutions. ¿ Estimate software development requirements and effort, propose alternatives, and prioritize development tasks for a given area. ¿ Work with developers and quality assurance engineers to complete the CRs, resolved the customer defects/issue roadblocks. ¿ Create, document, implement, and oversee the long term vision, architecture and initiatives in the assigned area. ¿ Experience in writing SQL queries and knowledge in handling RDBM systems like SQL Server, Oracle, and HANA. ¿ Task assignment, Ensure SLA compliance, Individual contributor, Automation, Conduct Quality Checks. ¿ Experience in using tools like Eclipse, IntelliJ, Jenkins, Visual studio, Postman, GitHub, and other tools. ¿ Experience in Agile development environment, handling Test/QA/Production environments and checking production logs. ¿ Defect management tools like JIRA, Communication & collaboration management thru confluence/slack/teams are favourable. ¿ Ability to create project plan and deliver technical solutions, familiarity with ERP systems is an advantage. ¿ Understanding and experience of software development best practices. ¿ Identify and rectify the project and operational risks. ¿ Highly motivated individual with good interpersonal and strong communication skills. ¿ Demonstrated analytical, problem solving, planning, time management and organization skills ¿ Ability to quickly adapt to a changing environment and support the multiple teams. Show more Show less

About Glean We’re on a mission to make knowledge work faster and more humane. We believe that AI will fundamentally transform how people work. In the future, everyone will work in tandem with expert AI assistants who find knowledge, create and synthesize information, and execute work. These assistants will free people up to focus on the higher-level, creative aspects of their work. We’re building a system of intelligence for every company in the world. On the surface, you can think of it as Google + ChatGPT for the enterprise. Under the hood, our platform is the connective tissue between AI and knowledge. It brings all of a company’s knowledge together, understands it at a deep level, provides industry-leading search relevance over it, and connects it to generative AI agents and applications. Glean was founded by a seasoned team of former Google search and Facebook engineers who saw a need in the enterprise space for their technical depth and passion for AI. We’re a diverse team of curious and creative people who want to help each other get big things done—so we can help other teams do the same. We're backed by some of the Valley's leading venture capitalists—including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst—and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Intercom, Pinterest, Palantir, and others. About The Role Glean is building a modern knowledge assistant personalised to every employee in your organisation, making all information within your company accessible, contextual, and fresh. Our team works hard and plays hard. We are professional, creative, passionate, and most importantly - customer-obsessed. We are looking for a Quality Assurance Engineer to assess the quality of our web application through Manual & Automation testing. You will be responsible for finding and reporting bugs and glitches with the initial level of RCA. You should have a keen eye for detail and excellent communication skills. Responsibilities Create, Execute and Maintain test plans thoroughly to qualify product releases and features Do initial RCA on bugs found using developer tools - network and console tabs, GCP server logs, SQL analysis etc Report bugs and errors using Jira with in depth details to help engineering team identify and fix the issue Help reproduce bugs raised externally Execute extended/edge cases around the main use case to help evolve the test plans Work with development team to keep Test plans up to date with new changes Contribute to the existing automation framework. Triage and fix failing tests and keep them up to date with product changes Requirements Proven 2+ years of experience as a Automation and Manual Tester, testing responsive web pages Experience in testing on different OS platforms and browsers Experience in testing RBAC/permission models a plus Working experience with tools like Jira, Chrome Developer tools etc. to report and troubleshoot errors Strong knowledge of web based applications workings Strong organisational skills and thoroughness in executing test plans Attention to detail and an analytical mind to come up with hard to find edge cases Experience working in agile teams with multiple product releases per week Comfortable working with Python or Java, Exposure to REST APIs is a plus Excellent communication skills Experience in testing mobile applications a plus BE/BTech/BSc in Computer Science, Engineering or a related field We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. Show more Show less