2874 Slack Jobs - Page 14

About Glean Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work. About The Role Glean is seeking a highly skilled and ambitious candidate to join our Sales Operations team as an Analyst. The Sales Operations team owns revenue growth strategies, planning, and end-to-end processes to lead the go-to-market growth at Glean. In this role, you will be the foundation and backbone for the team, executing across various revenue growth initiatives, and being the process and data expert. The function spans globally and requires working extensively with cross-functional partners, ranging from Sales, Systems, Marketing, Analytics, Finance, and others. You are a highly motivated and inquisitive individual who would thrive in a growing environment, and can help build and scale the organization! You Will Support sales teams with day-to-day deal desk processes and operational requests Engage with systems and other cross-functional teams to prioritize business requirements, oversee timelines, test and rollout major business impacting updates Drive continuous process improvements and automations that can bring scale to how we operate Report and analyze key business performance metrics, to be utilized for ad-hoc requests, quarterly business reviews Work on strategic projects, pilots, and cross-functional engagements that evolve our go-to-market plan; provide in-depth data-driven recommendations to operations, finance, and sales leadership Engage in quarterly and annual planning activities as needed - ranging from headcount, compensation, target setting, etc. Be a thought partner to the Sales & Success team and be a subject matter expert within the Sales Operations team About You 2-5 years of work experience, preferably in a relevant role, such as Revenue Operations, Business Operations, or Management Consulting Strong analytical skills to look at large datasets, visualize and present data in meaningful ways Comfort with Excel & Powerpoint (or equivalent tools); Experience with SQL and data visualization tools is a nice-to-have Ability to work with CRM (Salesforce) and other field tools for reporting / ops needs Willingness to learn and pick up new skills, and ability to receive constructive feedback Experience working with cross-functional teams and leadership, especially sales management and executives Previous experience and/or subject-matter expertise in sales compensation design, territories, headcount, and quotas is a strong plus Strong presentation and communication skills; experience building strong relationships with sales management and cross-functional team members Ability to navigate through and communicate complex and sometimes ambiguous situations effectively - verbally, in writing, and presentations Ability to thrive in an action-oriented, fast-paced, cross-regional, diverse, and dynamic work environment Location: This role is hybrid (3 days a week in our Bangalore office) Compensation & Benefits Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds. Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes. We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses. About The Role We are building a world-class Support team - committed to helping customers realise the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements. Our Support Organisation is composed of product specific teams such as HR, IT and Finance. If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes! What You Will Do Become a subject matter expert on our product through direct customer support and product/engineering interaction Lead a team of specialists tasked with providing product support to customers Design and develop the onboarding program for team members as the team grows Ensure your team is set up with the tools and resources they need to help customers through the product release Own team performance and KPIs and drive improvements with data-driven experimentation Be the subject matter expert for support practices Collaborate with support leadership to refine and adapt operating processes and procedures Deliver product feedback to Product / Engineering counterparts to reduce the inbound contact rate or resolution time on support interactions Communicate effectively with executive leadership on projects, priorities, and goals What You Will Need You have 2-4+ years of professional experience managing a Support team within a fast-paced environment, startup, or SaaS organisation Deep understanding of systems and operations with B2B products You have experience directly managing a distributed team Proven track record of maintaining SLAs Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity Experience should include designing and overseeing training, QA, and metric management programs at scale You lead by example with a learning mindset, people-first attitude, and strong sense of responsibility for your domain Self-motivated, detail-attentive, action-driven with the ability to take initiative, execute, and follow-through Extensive experience with Salesforce Service Cloud Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

Selected Intern's Day-to-day Responsibilities Include Write SEO-optimized blogs, landing pages, and website content Perform basic keyword research and map keywords to content Edit and format articles for clarity, readability, and SEO Work closely with marketing and product teams to understand content goals Update and optimize existing content for SEO performance About Company: Peoplebox is a one-stop OKR, performance management, and employee engagement platform for HR leaders to align business and people strategies and achieve bigger goals consistently. It aligns OKRs, strategic initiatives, business reviews, 1:1s, performance reviews, compensation, employee engagement, and incentives into a single platform to drive better execution, visibility, and team performance. Peoplebox integrates with all work tools (Workday, Slack, MS Teams, SQL, Jira, Asana, Hubspot, etc) to drive greater adoption of all business and HR processes.

Selected Intern's Day-to-day Responsibilities Include Write crisp, clear, and engaging marketing copy Assist in drafting product launch emails, in-app messages, landing page copy, and feature explainers Collaborate with design and product teams to shape user-facing content Support GTM strategies for new feature releases Help create decks, one-pagers, and social snippets that simplify product communication About Company: Peoplebox is a one-stop OKR, performance management, and employee engagement platform for HR leaders to align business and people strategies and achieve bigger goals consistently. It aligns OKRs, strategic initiatives, business reviews, 1:1s, performance reviews, compensation, employee engagement, and incentives into a single platform to drive better execution, visibility, and team performance. Peoplebox integrates with all work tools (Workday, Slack, MS Teams, SQL, Jira, Asana, Hubspot, etc) to drive greater adoption of all business and HR processes.

As a skilled Operations Specialist, your main responsibilities will include designing scalable systems across multiple PSP brands, building and maintaining Airtable CRM, commission trackers, and onboarding workflows, as well as integrating various tools such as Slack, Notion, Google Workspace, Xero, and Zapier/Make. Additionally, you will be expected to document SOPs and team playbooks for Sales, Merchant Onboarding, and Finance teams, and create merchant and sales dashboards with alerts for effective communication through Slack/email. The ideal candidate should have experience in building operational stacks for crypto PSPs, iGaming, forex, or high-risk verticals, and be familiar with multi-brand operations including shared leads, shared CRM, and cross-selling strategies. Proficiency in Airtable formulas, automations, and relational data structure is a must, along with working knowledge of Notion, ClickUp, Zapier, ComplyAdvantage, Xero, and GDrive. In terms of required skillset, you should be an expert in Airtable, including formulas, automation, and designing interfaces. Proficiency in Zapier or Make for multi-step logic and error handling is essential, as well as familiarity with Notion, ClickUp, Slack, and Google Workspace. Any additional experience with CRM systems such as HubSpot, Zoho, Comply Advantage, and Xero will be considered a bonus. Overall, the ability to navigate fintech and merchant environments effectively is crucial for success in this role.,

What You'll Do: The IT Support Specialist will provide support to the end users with a variety of technical issues they may experience. You must be comfortable working with a variety of operating systems, software applications, and hardware, as well as experience with documenting issues via a ticketing system. What You'll Be Responsible For: Resolve IT Helpdesk support tickets in an efficient and professional manner Support current and changing aspects of our IT environment, including macOS / Windows, and mobile devices, etc. Administration of and support for Okta, Google Workspace, Slack, Atlassian (Confluence/Jira) and other SaaS tools Work on IT related tasks as directed by supervisor What You’ll Need: 3-5 years of experience related to Information Technology. Specifically, in an Application/Desktop/IT support role Ability to troubleshoot hardware and software issues Working knowledge of Windows and macOS operating systems, SaaS applications, and a basic understanding of networking technologies Experience with administering a variety of SaaS applications Jira or other ticketing systems Desire to provide excellent customer service and satisfaction Strong attention to detail Nice to Haves: Okta (or similar) identity management software JumpCloud Atlassian products (Confluence/Jira) Google Workspace and Microsoft 365 administration Good understanding of AI tools (Google Gemini, Perplexity, etc.) About Us: Headquartered in beautiful Santa Barbara, CA USA, HG Insights is the global leader in technology intelligence. HG Insights uses advanced data science methodologies to help the world’s largest technology firms and the fastest growing companies accelerate their sales, marketing, and strategy efforts. We offer a competitive salary, growth potential, and professional work environment. HG Insights Company is an Equal Opportunity Employer Please note that HG Insights does not accept unsolicited resumes from recruiters or employment agencies. In the event of a recruiter or agency submitting a resume or candidate without a signed agreement being in place, we explicitly reserve the right to pursue and hire such candidates without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted directly to hiring managers, are deemed to be the property of HG Insights.

You will be joining our team as a Senior AI Automation & Systems Lead, where you will have the opportunity to partner directly with the founder to build next-gen operating systems. Your role will involve developing innovative operating systems to enhance performance and efficiency across various departments. Your responsibilities will include architecting automation workflows using tools like n8n, Zapier, Make, and custom scripts. You will design and maintain scalable Airtable infrastructure for data ops and automation backends, build and deploy AI agents using platforms such as OpenAI and LangChain, orchestrate and govern agents via a Multi-Agent Control Panel (MCP), and integrate cross-platform APIs like Google Workspace, Slack, CRMs, ERPs, Notion, Ads, and more. As a Senior AI Automation & Systems Lead, you will identify, evaluate, and implement high-leverage automation across business and media operations, define and track automation KPIs, build internal dashboards, and lead optimization cycles. Additionally, you will have the opportunity to mentor junior developers and document systems for easy onboarding and handover. To qualify for this role, you should have a minimum of 4-8 years of hands-on experience in automation, backend systems, or AI operations. You must have a proven track record in deploying autonomous agents in real-world applications, deep knowledge of automation tools like n8n and Airtable, REST APIs, and automation logic. Understanding of API architecture, familiarity with MCPs, agent orchestration, and lifecycle governance is essential. Experience with platforms such as LangChain, Claude, Pinecone, Firestore, OpenRouter, or RAG systems will be advantageous. Strong communication skills are necessary to effectively translate technical concepts into business outcomes. The required skills for this role include a strong background in automation, backend systems, and AI operations. Preferred skills include familiarity with various automation tools and platforms, as well as experience in mentoring and documentation. We are an equal opportunity employer committed to diversity and inclusivity in our hiring practices. Joining our team will give you the opportunity to work directly with the Founder to reimagine an industry, build systems that impact factories, media studios, and global marketing pipelines, and work with a dynamic team in a fast-paced environment. If you are excited about creating systems that think faster than people and building tech that drives creativity and execution at scale, we would like to hear from you. To apply, please send us your updated professional profile, work samples showcasing automation flows, agent deployments, dashboards, etc., and a note on how you would go about automating 50% of an ad agency and packaging unit if you had to do it tomorrow. Location: Gurugram,

About Instead Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline. Instead's investors include Sarah Guo from Conviction (conviction.com), IRIS (irisglobal.com) the largest tax software provider in the UK and many of our partners and customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial services and fintech companies — Gusto, Intuit, Zenefits, Thomson Reuters, Wolters Kluwer — as well as top tax & accounting firms such as PwC, BDO, RSM, and KPMG. Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Instead's CEO, Andrew Argue, is a CPA and has been named Top 100 Most Influential People in the Accounting Profession twice - Ones To Watch and CPA Practice Advisors 20 under 40. About the role We're seeking an experienced IT Administrator to own and manage our complete IT infrastructure and support operations as we continue to scale our global team. You'll be responsible for ensuring seamless technology operations across our India and US offices, managing everything from user hardware deployment to security implementations and cloud administration. This role is critical to supporting our growing team's productivity and maintaining the robust technology foundation that powers our Instead platform and internal operations. What you'll do Own our complete IT infrastructure and support operations including user hardware acquisition, imaging, deployment, and remote management Implement and maintain security measures including antivirus solutions and system updates Manage Single Sign-On implementation (Okta) and ongoing maintenance Administer gSuite and AWS for a limited set of services Provide comprehensive hardware and software support for internal users across global teams Develop and implement backup and recovery planning and procedures Administer additional tools including Slack, Zoom, Loom, Adobe, Microsoft Office, Tableau, and other business applications Collaborate with Legal, Finance, IT, Marketing, Sales, and product teams on technical requirements Manage release and environment deployments Create technical documentation and provide technical training to users Define requirements for technical projects and work directly with stakeholders What you'll need Bachelor's degree or equivalent experience in IT or related field 4+ years of hands-on experience in IT Systems Administration and Support Strong expertise in gSuite Administration Experience with Single Sign-On implementations, particularly Okta Proficiency with both MacOS and Windows platforms (primarily MacOS environment) Experience with remote administration of hardware devices, including mobile devices Working knowledge of dynamic dashboards and report builders Proficiency in technical documentation and technical training Experience implementing and working within effective change management processes Ability to work on multiple high-priority projects simultaneously Ability to work with minimal supervision and define technical project requirements Nice to have Experience with Salesforce administration Experience managing AWS resources and cloud infrastructure Background in supporting distributed global teams Experience in a startup or fast-growing technology company Knowledge of security compliance and best practices Familiarity with tax or financial technology environments Why join us Work on a cutting-edge tax tech platform that's transforming the industry Be part of a collaborative, mission-driven team Competitive compensation and benefits Growth opportunities in technology infrastructure and operations Opportunity to build and scale IT operations for a rapidly growing global company Work with cutting-edge technology and support innovative product development Equal Opportunity Employer - M/F/D/V As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us.

Location: Fully Remote Remote Type: Full-Time or Internship Hours: 1pm-11pm IST, Mon-Sat ======================================== APPLY HERE: https://forms.gle/B99K53bgP2ewHjUh7 ======================================== Why we’re hiring: We’re a fast-growing B2B outbound marketing agency looking for a dependable administrative assistant to support internal operations. You’ll help us maintain inbox health, track deliverables, and keep our systems running smoothly—freeing up the team to focus on higher-impact work. What you’ll do: Monitor and reconnect inboxes across Smartlead, Gmail, and Outlook Manage Inbox tags on Smartlead Identify and resolve deliverability and Smartlead inbox disconnection issues daily to support the team Work with and manage external vendor deliverables Copy campaign stats into weekly client reports in Google Sheets Audit inbox and campaign performance Follow structured SOPs using Smartlead, Google Sheets, Gmail, and Google Drive What you need: Laptop or a computer with 12hr power backup and a 50Mbps+ internet connection Strong attention to detail Familiarity with Google Sheets, Google docs, Gmail, Smartlead, Slack, and working efficiently online Willing to learn Smartlead and follow detailed processes Fluent in written and spoken English Availability to work 8 hours/day, 6 days/week Traits we value: You’re curious, proactive, and eager to learn on the job You take full ownership of your tasks and follow through without needing to be chased You don’t just flag problems — you suggest solutions You communicate clearly and consistently, avoiding ambiguity You keep your team informed and maintain a log of your work Bonus points: Experience with Smartlead, Instantly, or Google Workspace Prior admin or VA experience in a remote team or agency setting Apply now and join a high-performance team that lets you have full control of your time, allows you to do impactful work, gives you ownership, recognizes your efforts and does not believe in micromanagement. ======================================== APPLY HERE: https://forms.gle/B99K53bgP2ewHjUh7 ========================================

Job Title: Airbnb Night Support Specialist Location: Jalandhar / On-Site Shift: Night Shift (7 PM to 5 AM IST) Employment Type: Full-Time Industry: Hospitality / Short-Term Rentals (Airbnb) Salary: 30k Based on Experience Job Summary: We are seeking a dedicated and proactive **Airbnb Night Support Specialist** to manage night-time guest communication, booking coordination, and emergency support for our Airbnb properties. You will serve as the primary point of contact for guests, housekeeping teams, and maintenance partners during the night shift to ensure smooth, uninterrupted operations and exceptional guest satisfaction. Key Responsibilities: * Respond promptly to Airbnb guest inquiries, booking confirmations, and special requests via app, email, or phone. * Manage late check-ins, last-minute bookings, cancellations, or escalations during night hours. * Coordinate with housekeeping or on-ground staff to handle urgent guest needs. * Monitor guest reviews, ratings, and feedback and take proactive steps for resolution. * Update and maintain booking calendars across platforms (Airbnb, Booking.com, etc.). * Report any maintenance issues and follow up with concerned vendors. * Maintain internal reports on night activity logs and shift handover updates. Required Skills & Qualifications: * Prior experience in Airbnb, hospitality, or customer support roles is preferred. * Excellent English communication (written & spoken) is a must. * Strong problem-solving attitude and ability to handle stressful guest situations. * Tech-savvy with basic knowledge of platforms like Airbnb, Excel, or PMS tools. * Willingness to work night shifts regularly. Preferred Qualifications: * Experience with OTA platforms (Airbnb, Booking.com, VRBO, etc.). * Familiarity with tools like Slack, Zoho, Trello, or guest communication CRMs. * Knowledge of Airbnb policies, hosting rules, and resolution processes.

Job Title: Airbnb Support Executive Location: Jalandhar / On-Site Shift: Night Shift (7 PM to 5 AM IST) Employment Type: Full-Time Industry: Hospitality / Short-Term Rentals (Airbnb) Salary: 30k Based on Experience Job Summary: We are looking for an enthusiastic and customer-focused **Airbnb Support Executive** to assist guests, manage online bookings, and coordinate backend support for our Airbnb listings. This role is vital in ensuring excellent guest experiences and maintaining smooth operations across our short-term rental properties. Key Responsibilities : * Handle Airbnb guest queries, bookings, cancellations, and modifications promptly through app, email, or phone. * Provide real-time support during check-in/check-out, special requests, or issue escalation. * Coordinate with housekeeping and maintenance teams to ensure property readiness. * Monitor upcoming reservations and proactively communicate with guests for confirmations or clarifications. * Manage guest reviews, ratings, and resolve complaints or issues to ensure a 5-star experience. * Update calendars across Airbnb and other platforms (Booking.com, Agoda, etc.). * Maintain daily shift logs, handover reports, and guest satisfaction records. Required Skills & Qualifications: * Minimum 3-5 year of experience in Airbnb support, customer service, or hospitality. * Strong English communication skills (spoken & written). * Tech-savvy and comfortable with mobile apps, Excel, and online platforms. * Ability to multitask, stay calm under pressure, and resolve guest issues efficiently. * Availability to work night shifts and weekends as needed. Preferred Qualifications : * Familiarity with Airbnb hosting dashboard, guest resolution process, and OTA tools. * Experience using CRM tools like Zoho, Slack, or Trello. * Knowledge of short-term rental operations or property management.

Goodwork is recruiting for a Canadian-based healthcare technology company that's revolutionizing how patients access medical care. About the Company We're Canada's leading healthcare directory and booking platform, transforming how patients connect with providers nationwide. Our mission: helping Canadians find the care they need when they need it, addressing the family doctor shortage through efficient, transparent healthcare access. Our platform is a free marketplace where patients compare real-time wait times at walk-in clinics and book appointments with 15+ types of health providers including physiotherapy, pharmacy, mental health, and specialty services. We monetize through subscription tiers offering clinics enhanced visibility, profile management, calendar integration, and SEO optimization for local searches. We serve 4,200+ healthcare providers across Canada, from walk-in clinics to allied health specialists like physiotherapists, chiropractors, and mental health practitioners. Our partnerships include major networks like London Drugs pharmacies and Doctors of BC, with clinic owners and practice managers as our primary contacts. Since 2016, we've built Canada's largest patient network with 12+ million users served, 250K active users, and 70% market penetration among walk-in clinics. Featured on Canadian news outlets like CBC, CTV, and Global News, we've saved patients 6,887 days of waiting time and established ourselves as the " Airbnb of Canadian healthcare .” We were recently acquired and completed a strategic restructuring. With fresh funding secured, we're now hiring for critical roles to scale our impact across Canada. OUR COMPANY VALUES guide our team and shape our culture: 🎨 Creativity: We value innovative solutions and fresh ideas. 🙏 Humility: We prioritize teamwork and respect everyone's contributions. 🧠 Problem-solving: Our success relies on effective and efficient problem-solving. We're a fully remote organization with 6 (soon to be 7 👋🏾) teammates forming a focused, agile unit. We're part of a holding company with 70+ people across 5 businesses, headquartered in Toronto with team members in Montreal, Ottawa, Vancouver, the Philippines, and Pakistan. Our approach is distinctly Canadian – lighthearted yet serious about our work, collaborative, and focused on long-term growth over short-term gains. We're obsessed with efficiency and continuous improvement, maintaining a flat structure that encourages open communication and idea-sharing. We leverage cutting-edge technologies, including AI tools, to streamline processes and enhance service delivery. About the Role We're looking for a remote Customer Success Manager to unify client onboarding, performance tracking, engagement, and retention into one cohesive, scalable function. In this role, you'll be the primary advocate for our paying clinic customers, ensuring they realize maximum value from our platform. You'll own the complete post-sale journey from guided onboarding through long-term retention, starting with approximately 300 clinics (primarily West Coast Canada) and growing as we expand nationally. You're joining at a pivotal moment following our recent acquisition and restructuring. You'll transition knowledge from our outgoing Customer Success specialist, then take full ownership of reducing churn while building scalable processes. Though our platform offers automated onboarding, you'll provide the critical human touch through proactive outreach, strategic success planning, and relationship building that transforms paying customers into loyal advocates. Our IDEAL CANDIDATE brings 3-5 years of experience in Customer Success, Client Services , or SaaS Account Management roles. You have proven experience in customer performance tracking and analytics, with strong communication skills to serve as a trusted brand ambassador to healthcare professionals. You thrive in ambiguous situations and enjoy building scalable processes during growth phases. You have the confidence for difficult conversations while maintaining empathy, and the curiosity to diagnose churn and translate insights into product improvements. You're equally comfortable mentoring team members and presenting retention strategies to leadership. Your performance will be measured by onboarding completion rates, customer satisfaction scores, churn reduction, time-to-value improvements, and new user setup checklist completion rates. You'll collaborate closely with our incoming Sales rep and manage 1 Customer Service Representative. This position reports directly to our Operations Manager . You’ll be doing things like: Client Onboarding: Guide new paying customers through platform setup; ensure completion of profile updates, calendar integration, and wait-time app installation; deliver 30-60-90 day success plans for fast time-to-value Account Management: Own all inquiries and interactions with paying clinics; conduct video calls and screen-shares for platform demonstrations; provide support in English (and, if you have the skills, French); build trusted relationships with clinic owners and managers Retention & Upselling: Proactively identify at-risk accounts through engagement monitoring; execute retention strategies for churning customers; provide consultative guidance on platform features and upgrades; recover detractors into advocates Metrics & Analysis: Track key metrics including time-to-value, churn rates, and onboarding completion; analyze clinic visibility and engagement data; identify optimization opportunities from usage patterns Process Development: Create and automate customer success playbooks; develop help desk documentation based on user journeys; build HubSpot workflows to streamline touchpoints; establish scalable processes for growth People Management: Manage and develop our Customer Service Representative ; establish success best practices and training protocols; coordinate handoffs between support functions Product Insights: Gather customer insights for product improvements; serve as voice of customer in internal discussions; identify feature gaps and enhancement opportunities Skills & Qualifications 3-5 years of prior experience as a Customer Success Manager, Client Relationship Manager, SaaS Account Manager , or related customer-facing roles. SaaS business experience with subscription revenue models CRM proficiency (HubSpot preferred) including workflow automation and reporting Analytical mindset to translate customer data into actionable insights Tech-savvy with ability to automate customer success metrics and reporting Polished customer success etiquette via video, email, and phone Strong presentation skills Consultative selling confidence for retention and upselling conversations Customer lifecycle management and retention strategy expertise Resilience and emotional intelligence for handling difficult customer situations Experience building customer success processes, playbooks, and documentation from scratch People management experience with customer service team development Bonus if you also have: Bilingual capabilities (French/English) for Quebec market expansion Healthcare SaaS or medical clinic experience Marketplace or platform business model background Product sense for translating customer feedback into feature recommendations Experience with health provider directories (ZocDoc, Psychology Today, Birdeye) Familiarity with our tools: HubSpot, Stripe, ClickUp, Slack, Google Workspace Position Details Working Hours: Fixed schedule, 9AM-5PM Eastern Time Zone Employment Type: Full-time (40 hours/week), Exclusivity Preferred Education: Bachelor's degree preferred Level: Intermediate (3-5 years of relevant work experience) Compensation: ~CAD $1,349–$1,666 (INR 85K–105K) per month, based on experience. Structured as a Consultant Agreement (independent contractor), meaning you'll be responsible for your own taxes, benefits, and insurance. Benefits of working with us: 🚀 Work directly with a forward-thinking Canadian healthcare company 🏡 Work from the comfort of your home 🏆 Incredibly talented teammates across multiple successful businesses 🧘🏾‍♀️ Work-life balance with standard 40-hour weeks 💰 Competitive compensation for your region 💻 Remote-first company culture 🧠 Learning and growth opportunities in scaling healthcare tech 🏥 Direct healthcare impact improving access for millions of Canadians 📈 Join during strategic expansion after successful acquisition ⚡ Build systems and workflows that will scale with the business 🇨🇦 Gain deep expertise in the Canadian healthcare landscape Not sure you meet all the requirements? Apply anyway! We value diverse experiences and hire for potential. If you don't hear back within 4 weeks, assume you weren't selected, but Goodwork may still reach out about other remote roles. — Additional keywords: Remote customer success jobs, Healthcare customer success manager, SaaS account manager remote, Customer retention specialist, Client relationship manager healthcare, Customer success manager Canada, Healthcare technology jobs, Remote customer success positions, SaaS customer success remote work, Healthcare customer experience jobs, Customer onboarding manager remote, Patient engagement specialist, Medical software customer success, Healthcare SaaS careers, Bilingual customer success jobs, French customer success manager, Quebec customer success jobs, Canadian healthcare technology careers, Remote healthcare SaaS jobs, Customer success manager healthcare tech

Role: Inbound Sales Manager- B2B SaaS Location: Remote Experience: 3+ years About Us: Fireflies.ai is the leading AI teammate for meetings, trusted by over 20 million users across 500,000+ organizations, ranging from fast-growing startups to Fortune 500 enterprises. We’re revolutionizing team collaboration by automating knowledge capture and repetitive tasks, enhancing productivity across industries like sales, project management, marketing, operations, and product development. With a valuation exceeding $1 billion, Fireflies is recognized as a category-defining platform and was named the 6th most popular AI platform by Ramp, joining the ranks of OpenAI and Midjourney. We’re building a world-class, global-first team and we believe in fostering diversity and innovation. Join us as we shape the future of work! Role Overview: As Inbound Sales Manager at Fireflies.ai, you will be responsible for managing the full sales cycle—from engaging inbound leads to closing deals. You’ll also play a crucial role in onboarding new clients, ensuring they have a seamless experience with our platform. This role requires a proactive, target-driven sales professional with excellent communication skills, strong ownership, and the ability to thrive in a remote-first environment. Key Responsibilities: Prospect Conversion: Engage with inbound leads to understand their needs, deliver tailored demos, and convert prospects into paying customers. Build strong relationships and position Fireflies’ value proposition effectively. Full Sales Cycle Management: Own the entire sales process, from lead qualification and product demos to proposal creation and deal closure. Target Achievement: Meet or exceed sales targets, focusing on demo-to-win rates and deal closure timelines. Customer Onboarding: Lead new customer onboarding, ensuring a smooth transition and proper setup to maximize product adoption. Be the first point of contact for new customers, addressing initial queries and troubleshooting issues. Cross-Functional Collaboration: Work closely with engineering, customer success, and product teams to resolve onboarding challenges and implement customer feedback. Qualifications: 4-8 years of experience in B2B sales, preferably with enterprise clients. Proven track record of exceeding sales targets in a fast-paced, target-driven environment. Exceptional verbal and written communication skills, with the ability to build trust and rapport with diverse clients. Strong organizational skills, with the ability to manage multiple sales opportunities and onboarding tasks simultaneously. Proficiency with tools like HubSpot, Salesforce, Slack, Stripe, and Google Suite. A self-starter who thrives in a fully remote environment, with high ownership and accountability. Flexible to work in PST/EST time zones. Core Values: Strong communicator who values overcommunication and candid feedback. Data-driven, customer-focused, and committed to continuous improvement. Embrace fast, incremental engineering cycles with a focus on design excellence and minimizing complexity. Take initiative, hold yourself accountable, and strive for 10% improvement each week. Perks & Benefits: Competitive compensation Remote-first, with flexibility to work from anywhere Opportunities for lateral growth and career advancement Paid time off and flexible leave policy A "no boss" culture that empowers ownership and autonomy Flexible working hours to suit your lifestyle LGBTQ+ friendly workplace International offsite opportunities to connect and recharge Tech reimbursements to support your work

Job Title: Digital Marketing Specialist Location: Arcot Road, Virugambakkam, Chennai Type: Full-Time Experience: 1–3 years About Picklemonk Media Picklemonk Media delivers innovative solutions that blend creativity, strategy, and design through video production, social media content, design solutions, and creative strategy. Our passionate team turns ideas into experiences that engage, inspire, and deliver results . We create ad films, brand stories, corporate videos, explainer videos, reels, graphic designs , and more — all crafted to help brands break through the noise and become culturally relevant. About the Role We’re looking for a sharp, creative, and data-driven Digital Marketing Specialist who lives and breathes Meta platforms (Instagram, Facebook), understands trends, and knows how to turn content into performance. You’ll own the strategy and execution of paid campaigns, SEO, and lead generation, while closely collaborating with our content team to align creativity with conversion. Key Responsibilities Plan, execute, and optimize Meta (Instagram/Facebook) ad campaigns : awareness, engagement, traffic, and conversion Stay on top of Meta platform trends, Reels content formats, and evolving ad formats A/B test creative hooks, captions, reels, thumbnails, and formats to improve performance Track and analyze key metrics: CTR, ROAS, CPC, CPM, CAC, and optimize accordingly Manage Google Ads, LinkedIn Ads , and other channels when relevant Set up tracking, reporting dashboards , and conversion events (Google Analytics, Meta Pixel, etc.) Conduct keyword research and implement on-page and off-page SEO strategies Collaborate with the design and video teams to shape performance-first creative assets Run and optimize email or funnel campaigns for lead generation (optional) You’ll Be a Great Fit If You: Have 1–3 years of experience in digital marketing or performance marketing Are proficient in Meta Ads Manager , campaign structure, and audience segmentation Understand Instagram/FB content trends, especially Reels , memes, and viral formats Have a good sense of what content performs well vs. what doesn’t—and why Are confident interpreting data and turning insights into strategy Bonus: Have experience in a creative/media/branding agency or with D2C brands Tools You Should Know Ad Platforms: Meta Ads, Google Ads, LinkedIn Ads Analytics: Google Analytics (GA4), Meta Pixel, Tag Manager, Search Console SEO Tools: SEMrush, Ahrefs, Ubersuggest Other: Notion, Sheets, Slack, Mailchimp/Klaviyo Compensation CTC: Based on experience Performance Bonuses Growth path into Growth Manager or Digital Lead roles Why Picklemonk? Creative meets performance: full-spectrum marketing Work on exciting, high-velocity campaigns across brands & creators Small team = big exposure, rapid learning Freedom to experiment, test ideas, and learn from real results Flexible, culture-first environment How to Apply Send your resume, 2 campaigns (Meta-focused) that you're proud of, and a short note or Loom video explaining why you're the right fit to venkat@picklemonkmedia.com. Bonus: Share a Reel or ad you love — and why it worked. Job Type: Full-time Pay: ₹10,018.50 - ₹31,547.45 per month Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): What is your current salary? Experience: Digital marketing: 1 year (Preferred) Language: English (Preferred) Location: Chennai, Tamil Nadu (Preferred) Work Location: In person

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Meet your team We are a vibrant, self-motivated, and inclusive team that is ready to take on any challenges with a calm, positive and "can do" attitude. Aligned to SAP’s Suite First Approach, as a part of our team you’ll contribute to building and improving key integrations of SAP CPQ with SAP S/4HANA SAP CPQ (Configure Price Quote) is a cloud-based, multi-tenant application that supports B2B sales processes by enabling sales teams to configure complex products, negotiate discounts, and generate customer-facing quotes in PDF format. This role is a fantastic opportunity for developers to grow their skills while being mentored by experienced engineers in a supportive environment such as Private Cloud: Solution Quotation & Sales Order Public Cloud: Solution Order & Sales Order CPQ features like Quoting Engine: Market-leading quotation tool,Approval Engine & Notifications Dynamic UI: Fully customizable and extendable via metadata, scripting, and rules Scalable Infrastructure: Long running async jobs with Hangfire, webhook microservices powered by Kafka What You'll Do Our Tech Stack You’ll have the opportunity to work with and learn from a modern stack that includes: Backend: ASP.NET MVC, Web API, .NET/.NET Core Frontend: Angular, TypeScript, KnockoutJS, RequireJS, Bootstrap Infrastructure & Tools: Kafka, Hangfire, MS SQL Our Tools and Methodologies Development: Visual Studio, Visual Studio Code, GitHub, Azure DevOps Collaboration: Slack, Jira, Confluence, Microsoft 365 Processes: Large Scale Scrum (LeSS), Design Thinking, regular code reviews What You Bring 3 plus years of experience with a strong foundation in programming fundamentals and hands-on knowledge of .NET/C# Good written and verbal English skills Bonus: Familiarity with JavaScript frameworks and client-side technologies Experience in agile development/Scrum processes A team-oriented and collaborative mindset and the ability to thrive in team environments, contributing positively to shared goals and fostering a culture of cooperation and innovation. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 430072 | Work Area: Software-Design and Development | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: .

Description Amazon Web Services India seeks a Senior Technical Program Manager for Developer Programs who thrives in a dynamic, fast-paced environment and has a passion solving business problems through highly scalable, event-driven, cloud-based applications. This person will work with developers, helping them understand distributed infrastructure & application architectures such as microservices; technologies in the application integration, containerization and serverless space; and patterns and practices, frameworks and best-practices used in the design, build and deployment of modern applications As Sr. Technical Program Manager you will manage a large and strategic program to support enterprise customer transformations and helping developers build using state of art technologies. As part of a team, you will lead delivery on program executables such as: aligning to customer outcomes, contracting, governance, training management, tracking project schedules and quality, and working with a team. This is an ideal role for someone who has experience working for a Global System Integrator (GSI), a large IT consulting firm, or a Fortune 100 company coupled with working knowledge of AWS, Cloud Economics, Business Case Development, Large Program management and executive interactions. In this role, you will develop and support an Enterprise Transformation Program working with global partners. It is a team effort - it requires the ability to lead, influence and coordinate with many stakeholders. If you are a problem solver with a broad program management background, a solid technical breadth, and have the ability to drive initiatives with different customer types - you will enjoy this role! Key job responsibilities Own the Technical Program Management of strategic deals and enterprise transformation between the partner, customer, and AWS India. Develop best practices, scalable mechanisms and repeatable processes on all aspects of the pre-sale, detailed design and post-sale strategic deals and enterprise transformations. Program tracking and common project management principles (agile development and project management methods, e.g. SCRUM); mapping complex combinations of resources against objectives, track dependencies and risk, assess impact of change across interdependent workstreams and projects Experience working with global teams Collaborate with internal stakeholders and develop programs to enable the partners Tracking strategic deals metrics with the partners and provide visibility to the senior leadership team on a regular basis Lead and improve program operational & reporting procedures (activities, goals, funding, budgeting, etc.) Participate in workshops, design sessions and other program management activates to drive program adoption by the partner and customer Organize workshops and facilitate the sharing of knowledge across the customer, partner and AWS teams Work closely with Partner Development Managers, Solution Architects, Professional Services and Account Team during the lifecycle of the Enterprise Transformation from ramp-up through delivery. About The Team AWS Sales, Marketing, and Global Services is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications Previous experience as a technical program manager with a track record of successful product/services delivery on large engagements. 7+ years of experience leading complex cross-organizational projects and land them with on time and with high quality. 5+ years of program management experience in a related industry or segment. Certifications and work procedures related to project management (i.e., program management tools, e.g. MSFT Project /Visual Studio, Jira, Confluence, Slack). Relevant industry certifications (possibly PMP, SAFe, CSCP, CISSP, SANS/GIAC, CompTIA, Microsoft, Linux, Cisco) Technology Breadth: able to demonstrate knowledge in a range of technologies from cloud migration patterns, microservices, security/governance, DevOps, and data analytics. Able to solve organizational problems, articulate views/roadmaps for future development, and understand the interaction between infrastructure, operations, and development. Strong presentation skills and the ability to articulate complex concepts to cross functional audiences. Strong written skills, able to create complex narratives with a high level of quality. Demonstrated ability to think strategically about business, product, and technical challenges, BS level degree required in computer science, business or math background preferred Preferred Qualifications Prior experience using AWS in large-scale applications. Exemplary writing and communication skills. Passion for working with developers 10+ years of experience with complex projects and program management. Broad technical knowledge of large-scale distributed systems, cloud-scale hardware and virtualization platforms Experience working with/for Global Systems Integrators and knowing the market landscape Detail oriented, yet able to look at a wide array of choices & identify what truly matters. Outstanding customer relationship management experience and collaboration skills Proven ability to manage and report against progress, mitigate risks, and make trade off decisions - Knowledge and/or experience in one or more of the following: MCSA, MCSD, and/or MCSE Meets/exceeds AISPL’s leadership principles requirements for this role Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - AWS India - Karnataka Job ID: A2931660

About Glean Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence. Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work. About The Role Glean is looking for a talented Customer Solutions Engineer to join our rapidly expanding, venture-backed startup. We are building a modern knowledge assistant personalized to every employee in your organization, making all information within your company accessible, contextual, and fresh. Our team works hard and plays hard. We are professional, creative, passionate, and most importantly - customer-obsessed. As a trusted technical resource to the customer, you will drive technical expansion and both proactive & reactive support with our growing customer base. By providing the highest level of service to our customers, you will ensure our customer experience is the best in the industry. You Will Own the implementation, customization, proactive and reactive support for Glean customers Provide first response, technical troubleshooting, resolution and follow-through of customer issues and inquiries Assist customers in on-boarding additional datasources into Glean to increase the content and knowledge for their users' search experience Educate customers on the use of Glean product features as needed Identify system and user health issues through analysis key metrics, devise a remediation plan and execute while coordinating and updating the customer when needed Handle customer-impacting alerts which require coordination with customer admin and system resources through resolution Work closely with teams across Glean to drive product, process and service improvements About You Communication: professional presentation and interaction skills with both customers and internal teams Project planning: plan and execute technical implementation of customer projects including configuration and customization with integrations to SaaS-based systems Self-motivated: proactive approach to delivering service to customers Detail-oriented: highly organized and methodical, ensuring all issues are managed to completion Data-driven: utilize metrics and objective measurements to assess success and improvement opportunities for customers Key Knowledge And Skills Problem solving: technical problem solving skills including ability to troubleshoot and isolate issues to their root cause Ability to debug issues including searching & reading application logs, analyzing stack traces and browser trace files Experience in at least one of the following disciplines: Customer Solutions Engineering, Support Engineering, Professional Services Hands-on experience in at least one of the following: Search technologies, Knowledge technologies, SaaS-based system integrations Experience with Cloud technologies in at least one of the following: Google Cloud Platform (GCP), Amazon Web Services (AWS) or Microsoft Azure Must have experience on troubleshooting REST API issues Working experience on SSO, SAML and OAuth & network troubleshooting Should be able to document the issues and contribute to support knowledge base Knowledge on SQL/database, Basics Kunbernetes, Intermediate/Advanced Linux Good to have experience on using Github, Jira & confluence Basic knowledge on LLM and how GPT works is a plus We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

HackerOne is a global leader in offensive security solutions. Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle. The platform offers bug bounty, vulnerability disclosure, pentesting, AI red teaming, and code security. We are trusted by industry leaders like Amazon, Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense. HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Data Engineer, Enterprise Data & AI Location: Pune, India This role requires the candidate to be based in Pune and work from an office 4 days a week. Please only apply if you're okay with these requirements. *** Position Summary HackerOne is seeking a Data Engineer, Enterprise Data & AI to join our DataOne team. You will lead the discovery, architecture, and development of high-impact, high-performance, scalable source of truth data marts and data products. Joining our growing, distributed organization, you'll be instrumental in building the foundation that powers HackerOne's one source of truth. As a Data Engineer, Enterprise Data & AI, you'll be able to lead challenging projects and foster collaboration across the company. Leveraging your extensive technological expertise, domain knowledge, and dedication to business objectives, you'll drive innovation to propel HackerOne forward. DataOne democratizes source-of-truth information and insights to enable all Hackeronies to ask the right questions, tell cohesive stories, and make rigorous decisions so that HackerOne can delight our Customers and empower the world to build a safer internet . The future is one where every Hackeronie is a catalyst for positive change , driving data-informed innovation while fostering our culture of transparency, collaboration, integrity, excellence, and respect for all . What You Will Do Your first 30 days will focus on getting to know HackerOne. You will join your new squad and begin onboarding - learn our technology stack (Python, Airflow, Snowflake, DBT, Meltano, Fivetran, Looker, AWS), and meet our Hackeronies. Within 60 days, you will deliver impact on a company level with consistent contribution to high-impact, high-performance, scalable source of truth data marts and data products. Within 90 days, you will drive the continuous evolution and innovation of data at HackerOne, identifying and leading new initiatives. Additionally, you foster cross-departmental collaboration to enhance these efforts. Deliver impact by developing the roadmap for continuously and iteratively launching high-impact, high-performance, scalable source of truth data marts and data products, and by leading and delivering cross-functional product and technical initiatives. Be a technical paragon and cross-functional force multiplier, autonomously determining where to apply focus, contributing at all levels, elevating your squad, and designing solutions to ambiguous business challenges, in a fast-paced early-stage environment. Drive continuous evolution and innovation, the adoption of emerging technologies, and the implementation of industry best practices. Champion a higher bar for discoverability, usability, reliability, timeliness, consistency, validity, uniqueness, simplicity, completeness, integrity, security, and compliance of information and insights across the company. Provide technical leadership and mentorship, fostering a culture of continuous learning and growth. Minimum Qualifications 5+ years experience as an Analytics Engineer, Business Intelligence Engineer, Data Engineer, or similar role w/ proven track record of launching source of truth data marts. 5+ years of experience building and optimizing data pipelines, products, and solutions. Must be flexible to align with occasional evening meetings in USA timezone. Extensive experience working with various data technologies and tools such as Airflow, Snowflake, Meltano, Fivetran, DBT, and AWS. Strong proficiency in at least one data programming language such as Python or R. Expert in SQL for data manipulation in a fast-paced work environment. Expert in using Git for version control. Expert in creating compelling data stories using data visualization tools such as Looker, Tableau, Sigma, Domo, or PowerBI. Proven track record of having substantial impact across the company, as well as externally for the company, demonstrating your ability to drive positive change and achieve significant results. English fluency, excellent communication skills, and can present data-driven narratives in verbal, presentation, and written formats. Passion for working backwards from the Customer and empathy for business stakeholders. Experience shaping the strategic vision for data. Experience working with Agile and iterative development processes. Preferred Qualifications Experience working within and with data from business applications such as Salesforce, Clari, Gainsight, Workday, GitLab, Slack, or Freshservice. Proven track record of driving innovation, adopting emerging technologies and implementing industry best practices. Thrive on solving for ambiguous problem statements in an early-stage environment. Experience designing advanced data visualizations and data-rich interfaces in Figma or equivalent. Compensation Bands: Pune, India ₹3.7M – ₹4.6M Offers Equity Job Benefits: Health (medical, vision, dental), life, and disability insurance* Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Flexible Work Stipend Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

🚀 Job Title: Engineering Lead Company: Darwix AI Location: Gurgaon (On-site) Type: Full-Time Experience: 5–10 Years Compensation: Competitive + Performance-based incentives + Meaningful ESOPs 🧠 About Darwix AI Darwix AI is one of India’s fastest-growing AI startups, building the future of enterprise revenue intelligence. We offer a GenAI-powered conversational intelligence and real-time agent assist suite that transforms how large sales teams interact, close deals, and scale operations. We’re already live with enterprise clients across India, the UAE, and Southeast Asia , and our platform enables multilingual speech-to-text, AI-driven nudges, and contextual conversation coaching—backed by our proprietary LLMs and cutting-edge voice infrastructure. With backing from top-tier VCs and over 30 angel investors, we’re now hiring an Engineering Lead who can architect, own, and scale the core engineering stack as we prepare for 10x growth. 🌟 Role Overview As the Engineering Lead at Darwix AI , you’ll take ownership of our platform architecture, product delivery, and engineering quality across the board. You’ll work closely with the founders, product managers, and the AI team to convert fast-moving product ideas into scalable features. You will: Lead backend and full-stack engineers across microservices, APIs, and real-time pipelines Architect scalable systems for AI/LLM deployments Drive code quality, maintainability, and engineering velocity This is a hands-on, player-coach role —perfect for someone who loves building but is also excited about mentoring and growing a technical team. 🎯 Key Responsibilities🛠️ Technical Leadership Own technical architecture across backend, frontend, and DevOps stacks Translate product roadmaps into high-performance, production-ready systems Drive high-quality code reviews, testing practices, and performance optimization Make critical system-level decisions around scalability, security, and reliability 🚀 Feature Delivery Work with the product and AI teams to build new features around speech recognition, diarization, real-time coaching, and analytics dashboards Build and maintain backend services for data ingestion, processing, and retrieval from Vector DBs, MySQL, and MongoDB Create clean, reusable APIs (REST & WebSocket) that power our web-based agent dashboards 🧱 System Architecture Refactor monoliths into microservice-based architecture Optimize real-time data pipelines with Redis, Kafka, and async queues Implement serverless modules using AWS Lambda, Docker containers, and CI/CD pipelines 🧑‍🏫 Mentorship & Team Building Lead a growing team of engineers—guide on architecture, code design, and performance tuning Foster a culture of ownership, documentation, and continuous learning Mentor junior developers, review PRs, and set up internal coding best practices 🔄 Collaboration Act as the key technical liaison between Product, Design, AI/ML, and DevOps teams Work directly with founders on roadmap planning, delivery tracking, and go-live readiness Contribute actively to investor tech discussions, client onboarding, and stakeholder calls ⚙️ Our Tech Stack Languages: Python (FastAPI, Django), PHP (legacy support), JavaScript, TypeScript Frontend: HTML, CSS, Bootstrap, Mustache templates; (React.js/Next.js optional) AI/ML Integration: LangChain, Whisper, RAG pipelines, Transformers, Deepgram, OpenAI APIs Databases: MySQL, PostgreSQL, MongoDB, Redis, Pinecone/FAISS (Vector DBs) Cloud & Infra: AWS EC2, S3, Lambda, CloudWatch, Docker, GitHub Actions, Nginx DevOps: Git, Docker, CI/CD pipelines, Jenkins/GitHub Actions, load testing Tools: Jira, Notion, Slack, Postman, Swagger 🧑‍💼 Who You Are 5–10 years of professional experience in backend/full-stack development Proven experience leading engineering projects or mentoring junior devs Comfortable working in high-growth B2B SaaS startups or product-first orgs Deep expertise in one or more backend frameworks (Django, FastAPI, Laravel, Flask) Experience working with AI products or integrating APIs from OpenAI, Deepgram, HuggingFace is a huge plus Strong understanding of system design, DB normalization, caching strategies, and latency optimization Bonus: exposure to working with voice pipelines (STT/ASR), NLP models, or real-time analytics 📌 Qualities We’re Looking For Builder-first mindset – you love launching features fast and scaling them well Execution speed – you move with urgency but don’t break things Hands-on leadership – you guide people by writing code, not just processes Problem-solver – when things break, you own the fix and the root cause Startup hunger – you thrive on chaos, ambiguity, and shipping weekly 🎁 What We Offer High Ownership : Directly shape the product and its architecture from the ground up Startup Velocity : Ship fast, learn fast, and push boundaries Founding Engineer Exposure : Work alongside IIT-IIM-BITS founders with full transparency Compensation : Competitive salary + meaningful equity + performance-based incentives Career Growth : Move into an EM/CTO-level role as the org scales Tech Leadership : Own features end-to-end—from spec to deployment 🧠 Final Note This is not just another engineering role. This is your chance to: Own the entire backend for a GenAI product serving global enterprise clients Lead technical decisions that define our future infrastructure Join the leadership team at a startup that’s shipping faster than anyone else in the category If you're ready to build a product with 10x potential, join a high-output team, and be the reason why the tech doesn’t break at scale , this role is for you. 📩 How to Apply Send your resume to people@darwix.ai with the subject line: “Application – Engineering Lead – [Your Name]” Attach: Your latest CV or LinkedIn profile GitHub/portfolio link (if available) A short note (3–5 lines) on why you're excited about Darwix AI and this role

Job Description: Project Manager – Deltek Vantagepoint/Vision Key Responsibilities: Lead end-to-end project delivery using Deltek Vantagepoint or Vision ERP Develop project schedules, budgets, and staffing plans Monitor project health, milestones, and financials through Deltek dashboards Collaborate with onshore teams, technical leads, and stakeholders Ensure timely, budget-conscious delivery of project outcomes Manage timesheets, expense tracking, billing cycles, and change orders Required Qualifications: Minimum 5 years of project management experience in services-based environments At least 2 years of hands-on experience with Deltek Vantagepoint or Vision Solid understanding of project accounting, billing, and resource planning Experience working with distributed/offshore delivery teams Proficiency in MS Project, Excel, and collaboration tools (e.g., Teams, Slack, Jira) Excellent written and verbal English communication skills Bachelor’s degree in Project Management, Engineering, IT, or a related field Preferred: PMP, PRINCE2, or Agile certification

Job Title: IT Automation & Internal Tools Engineer Location: Moti Nagar, Delhi (Hybrid/On-site) Department: Technology / Engineering Reports To: Directors Experience Level: 3-6 years About Admissify Admissify is a leading overseas education consultancy empowering students through smart technology and expert guidance. As we scale our operations and internal capabilities, we’re looking to streamline workflows, enhance productivity, and automate repetitive tasks across departments with robust in-house tooling. If you're passionate about creating intelligent automation systems and love solving organizational problems with code, this role is for you. Role Overview As an IT Automation & Internal Tools Engineer , you will design, build, and maintain internal systems and tools to enhance team efficiency, reduce manual workload, and ensure robust data integrity across business operations. You’ll work closely with cross-functional teams like Operations, Sales, HR, and Customer Success to identify pain points and deliver scalable tech solutions. Key ResponsibilitiesAutomation & Tool Development Develop and maintain internal web-based tools and dashboards (admin panels, lead management modules, reporting tools, etc.) Automate recurring tasks such as data entry, reporting, alerts, form processing, and CRM integrations (e.g., Zoho, HubSpot). Build scripts to integrate SaaS platforms and APIs (Google Workspace, Slack, WhatsApp APIs, payment gateways, etc.) Workflow Optimization Collaborate with stakeholders to identify bottlenecks in manual workflows and propose tech-driven improvements. Implement task automation using platforms like Zapier, Make (Integromat), or custom scripts in Python/Node.js. Data Pipelines & Monitoring Build automation pipelines to collect, clean, and sync data across tools (Google Sheets, internal DBs, CRM). Set up internal alert systems for failures, deadline breaches, or anomalies using webhooks and cron jobs. Maintenance & Support Own uptime and performance of internal tools; debug issues proactively and ensure long-term reliability. Maintain documentation for each tool and automation flow for ease of future development and training. Qualifications Must-Have: 2+ years of experience in backend scripting (React.js,Python, Node.js, etc.) Experience building and deploying internal dashboards or admin panels (React, Flask, Express, etc.) Hands-on with automation tools (Zapier, Make, n8n) or writing custom scripts for automation API integration experience (RESTful APIs, webhooks) Understanding of databases (SQL or NoSQL) and version control (Git) Familiarity with cloud platforms (AWS, GCP) and deployment tools Good to Have: Prior experience in education, SaaS, or consulting environments Knowledge of chatbot integrations (WhatsApp, Telegram, Messenger) Understanding of microservices and containerization (Docker) Soft Skills Strong analytical and problem-solving mindset Effective communicator with technical and non-technical stakeholders Self-starter attitude with the ability to manage multiple priorities Willingness to take ownership of projects end-to-end How to Apply Email your resume and GitHub/portfolio (if any) to priyanka.k@admissify.com with subject: “Application – IT Automation & Tools Engineer” Job Type: Full-time Pay: ₹50,000.00 - ₹70,000.00 per month Benefits: Flexible schedule Work from home Work Location: In person Speak with the employer +91 9319228283

We are seeking a detail-oriented and reliable Bookkeeper & Collections Specialist based in India to support our U.S.-based operations. The ideal candidate will have a strong background in QuickBooks, bookkeeping, and accounts receivable/collections. This role requires excellent communication skills, the ability to work independently, and a high level of accuracy and integrity. Key Responsibilities: Manage day-to-day bookkeeping tasks using QuickBooks Online/Desktop Record financial transactions including purchases, sales, receipts, and payments Reconcile bank statements and credit card transactions Maintain and update general ledgers and financial reports Prepare monthly and quarterly financial summaries Conduct accounts receivable follow-ups, make collection calls, and manage outstanding invoices Send payment reminders and maintain logs of client communications Coordinate with U.S.-based team regarding payment status, client issues, and financial documentation Ensure compliance with U.S. accounting standards and internal company policies Qualifications: Bachelor’s degree in Accounting, Finance, Commerce, or related field 2+ years of hands-on experience with QuickBooks (Online/Desktop) Strong understanding of U.S. accounting and bookkeeping practices Experience in accounts receivable and collections Excellent English communication skills (written and verbal) Ability to work independently and meet deadlines Comfortable working U.S. time zones (EST/PST) Preferred Skills: Experience working with U.S.-based clients or companies Familiarity with tools like Slack, Zoom, and Google Workspace Certification in QuickBooks (Preferred but not mandatory) Benefits: Competitive salary paid in INR/USD Flexible remote work environment Opportunity to work with a dynamic U.S.-based team Training and professional growth opportunities Job Type: Full-time Pay: ₹45,000.00 - ₹60,000.00 per month Benefits: Health insurance Schedule: Night shift Supplemental Pay: Yearly bonus Work Location: Remote Job Types: Full-time, Permanent, Fresher Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Paid time off Schedule: Evening shift US shift Language: English (Preferred) Work Location: In person

Backend Operations Executive - Supply Growth Acquisition Location: Jaipur About Us StayVista is India’s largest villa hospitality brand and has redefined group getaways. Our handpicked luxury villas are present in every famous holiday destination across the country. We curate unique experiences paired with top-notch hospitality, creating unforgettable stays. Here, you will be a part of our passionate team, dedicated to crafting exceptional getaways and curating one-of-a-kind homes. We are a close-knit tribe, united by a shared love for travel and on a mission to become the most loved hospitality brand in India. Why Work With Us? At StayVista, you're part of a community where your ideas and growth matter. We’re a fast-growing team that values continuous improvement. With our skill upgrade programs, you’ll keep learning and evolving, just like we do. And hey, when you’re ready for a break, our villa discounts make it easy to enjoy the luxury you help create. Your Role As a Backend Operations Executive , you will be managing the entire onboarding process post-signing of the property agreement, ensuring timely updates and smooth execution of tasks. It includes initiating onboarding workflows, creating dedicated Slack channels, and conducting consistent follow-ups with internal teams and property owners to meet deadlines. About You Manage the entire onboarding process after the property agreement is signed, ensuring timely updates and task execution. Initiate onboarding workflows and create dedicated Slack channels for each property on time. Conduct regular follow-ups with internal teams and owners to meet all timeline commitments. Coordinate with the interiors team to ensure smooth and timely property setup. Work with internal teams and owners to complete procurement tasks and ensure timely delivery when using StayVista’s services. Schedule and manage property shoots with the photography team and owners, ensuring all props are ready in advance. Ensure post-setup images are captured, listing sheets submitted, and content quality-checked before the property goes live. Bonus Points - these are nonessential, but a bonus if you have them! Access to a personal two-wheeler or four-wheeler for added flexibility in service. Key Metrics : What you will drive and achieve Data Hygiene TAT for property onboarding Listing Sheet Accuracy Our Core Values: Are you a CURATER? Curious : Here, your curiosity fuels innovation. User-Centric : You’ll anticipate the needs of all our stakeholders and exceed expectations. Resourceful : You’ll creatively optimise our resources with solutions that elevate experiences in unexpected ways. Aspire : Keep learning, keep growing—because we’re all about continuous improvement. Trust : Trust is our foundation. You’ll work in a transparent, reliable, and fair environment. Enjoy : We believe in having fun while building something extraordinary. StayVista Spirit: Our Behavioral Competencies – How We Work Together Business Acumen: You grasp the basics of our organization, customers, and services, always thinking ahead in your work. You’re mindful of costs and benefits, making smart decisions while learning from risks and mistakes. Change Management: You’re open to change, adjusting quickly to new information or challenges. Always eager to learn, you find creative ways to improve your work and seek feedback for growth. Leadership: You set clear goals, guide your team with energy, and take full responsibility for the work, ensuring others respect your leadership through action. Customer Centricity: You understand both internal and external customer needs and take ownership in addressing any service issues. You maintain clear communication and handle customer interactions with patience and respect. Teamwork: You collaborate well with others, respecting diverse opinions and always contributing positively to the team. You keep lines of communication open and share your thoughts without judgment. Result Orientation: You take responsibility for completing tasks and proactively tackle challenges to exceed expectations. You’re quick to spot issues and address them efficiently, making decisive decisions with resourcefulness. Planning and Organizing: You handle multiple priorities well, staying organized and focused. You ensure your work is thorough, accurate, and aligned with set processes to meet goals effectively. Communication: You communicate your ideas clearly, encourage dialogue, and ensure timely responses to your team, clients, and manager. You assert your views confidently and use multiple channels to share information effectively. StayVista is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decisions based on race, colour, religion, caste, creed, nationality, age, sex, including pregnancy, childbirth, or related medical conditions, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected under applicable laws.

Job Title: Executive Assistant to Director/CEO Location: Kolkata Department: Executive/Administration Reports to: Director Job Summary: We are looking for a highly organized and proactive Executive Assistant to support our Director in daily operations. The ideal candidate will be an excellent communicator, able to handle confidential matters with discretion, manage schedules efficiently, and perform a variety of administrative tasks to ensure smooth operation of the office. The Executive Assistant will act as a liaison between the Director and internal/external stakeholders and help prioritize tasks and initiatives. Key Responsibilities: Administrative Support: Provide comprehensive administrative support to the Director by managing calendars, scheduling meetings, and coordinating appointments. Ensure all necessary documentation and materials are prepared in advance. Communication Management: Handle incoming communications, including emails, phone calls, and messages, prioritizing and responding on behalf of the Director where appropriate. Act as a gatekeeper and maintain a high level of professionalism in all interactions. Travel Coordination: Arrange domestic and international travel, including flight bookings, hotel accommodations, and transportation. Prepare detailed itineraries and ensure smooth travel logistics. Meeting Preparation: Organize and coordinate meetings, including preparing agendas, taking meeting minutes, and ensuring follow-up on action items. Ensure the Director is fully briefed on all meetings and presentations. Document Management: Draft, proofread, and edit correspondence, reports, presentations, and other documents as needed. Maintain organized filing systems for easy access to important documents. Project Assistance: Assist the Director in managing special projects, tracking deadlines, preparing reports, and ensuring timely completion of tasks. Follow up on outstanding projects to ensure progress and completion. Confidentiality & Discretion: Handle sensitive and confidential information with utmost care and professionalism, ensuring that all matters remain private and secure. Office Management: Oversee day-to-day office operations, including managing supplies, office equipment, and ensuring a smooth workflow for the Director and the team. Liaison Role: Serve as a point of contact for both internal and external stakeholders, maintaining strong professional relationships and ensuring effective communication on behalf of the Director. Event Planning & Coordination: Assist with organizing events, conferences, or other company functions, handling logistics, invitations, and coordination of details. Qualifications & Skills: Educational Background: Bachelor’s degree in Business Administration, Management, or related field preferred. Experience: At least 3-5 years of experience in an administrative role, preferably supporting senior executives or leadership. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, and other office management tools. Familiarity with project management software (e.g., Trello, Asana) and communication tools (e.g., Zoom, Slack) is a plus. Additional Skills: Strong organizational and time-management skills with the ability to prioritize tasks effectively. Excellent written and verbal communication skills, with a keen eye for detail and accuracy. Ability to work independently and handle multiple tasks in a fast-paced environment. Strong problem-solving skills and resourcefulness. Professional demeanor and high level of discretion when handling confidential matters. Working Conditions: Full-time position Benefits: Health insurance, Paid leave, Professional development opportunities, etc. Opportunities for career growth and development within the company If you’re a proactive, detail-oriented professional with a passion for supporting executive leadership, we encourage you to apply for the Executive Assistant to Director role and become a valuable member of our team! Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Experience: total work: 3 years (Required) Work Location: In person Expected Start Date: 01/08/2025

Job Brief Program Associate, Madhya Pradesh Vital Strategies India Services Private Limited, is a social enterprise focused on strengthening and revitalizing public health systems to address the leading causes of death, disease, and injury. We deploy our unique world-class technical expertise and global experience to design and support scalable solutions that can bridge the gap between public health needs and their solutions, focusing on rapid, large-scale impact. We leverage our core strengths in the areas of public health intelligence to strengthen the collection and use of data for informed government action, strategic communication to build awareness and behaviour change, institutional strengthening, and innovative financing. In addition to our topical areas of focus – noncommunicable diseases, environmental health and climate change, injury prevention, and social determinants of health we also prioritize work that aims to strengthen the fundamental, foundational dimensions of public health practice that enable governments to tackle and respond to any public health challenge. We welcome applications from people of all backgrounds and do not discriminate based on characteristics such as race, color, age, religion or creed, gender, national origin, ancestry, physical or mental disability, veteran or military status, marital status, or any other basis protected by country and local laws. We are proud of our commitment to a professional work environment where everyone is treated with respect and dignity. Vital Strategies India will not tolerate its employees, volunteers, consultants, partners, or any other representative associated with the delivery of its work carrying out any form of sexual harassment, sexual exploitation, or sexual abuse, and thoroughly vets all final candidates. About the Lead Poisoning Prevention Program: Lead poisoning is a widespread but preventable crisis that affects millions—particularly children—leading to severe cognitive, developmental, and lifelong health consequences. Vital Strategies is expanding its program that addresses the issue of lead poisoning in low- and middle-income countries. We plan to build upon existing efforts and interest by collaborating with governmental agencies in more Indian states to strengthen health systems and build local expertise in lead poisoning prevention to enact sound, cost-effective policies to address exposures. Job Purpose: The Program Associate will offer administrative, operational, and logistical support to the State Program Manager including procuring and contracting goods and services, scheduling meetings and maintaining calendars, coordinating travel and logistics, and planning events, among other duties. This role involves coordinating with the program team, government officials (as needed for operations), and field surveillance teams. Program Operations: Assist the State program team in operations and procurement including venue selection, and logistical arrangements for meetings and events and ensuring all necessary arrangements are in place ; Assist in coordinating participant invitations, managing attendance lists, and preparing meeting materials to ensure smooth execution; Facilitate communication with stakeholders, the printing of materials, and coordinate travel and logistics (hotel booking, transport, and reimbursements) for in-person meetings, trainings, and workshops. Administrative Support: Provide administrative support to the state program team, including processing correspondence and filing procurement requisitions as per organizational protocols; Assist with coordinating procurement and the distribution of field supplies, equipment, and training materials; Draft correspondence independently or based on instructions and redirect as appropriate, bringing urgent matters to the attention of the supervisor. Financial Coordination: Coordinate the processing of invoices for state program team members and vendors, working closely with the Finance and Operations teams of the Vital Strategies India office; Track invoice submissions, liaise with Finance and Accounting, and address any questions or issues related to payments; Compile support documentation for financial payments, process purchase orders, and submit them to the central office; Ensure compilation of bank details of government staff attending in-person training workshops and involved in carrying out surveillance activities; Provide administrative support to relevant government officials and the finance team for timely reimbursements, payments, and incentive distribution at pre-decided rates. Stakeholder Coordination: Manage travel arrangements for the team, including handling cancellations or changes in travel plans; Assist in follow-up with vendors, government agencies, and field teams to ensure smooth operations. Documentation: Maintain detailed program records and documentation, ensuring all records are accurate and up to date; Support the team by suggesting some administrative improvements in line with program norms; Conduct data entry as and when needed to support the program activities , reporting, monitoring, and evaluation; Assist with additional tasks as assigned by the supervisor to support overall program effectiveness. Qualifications: Education: Bachelor’s degree in a related field required. Experience: Required Minimum three years of work experience in general administration, or operations, preferably in the public health, governmental, or non-profit sector, (e.g., environmental, energy, livelihood, education); Experience in invoice tracking, processing, and managing including- invoice processing, tracking payments, and managing purchase orders. Ability to assist with budget planning and procurement coordination for program activities. Preferred At least 1 year of work experience with the government; Experience working collaboratively and remotely with internal and external team members to provide administrative support on time; Experience using platforms such as DocuSign, CLM, NetSuite, Monday, Airtable, and Slack is a plus; Ability to draft official correspondence independently is a plus. Skills & Abilities Strong organizational and time management skills to manage program activities, logistics, and documentation. Experience in record-keeping and filing systems to ensure accurate data management; Excellent written and verbal communication skills to interact professionally with government officials, program partners, and vendors. Professional oral and written proficiency in English, Hindi, and the state’s native language; Exceptional attention to detail to ensure accuracy in documentation, financial processing, and logistical arrangements; Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant administrative tools; Ability to collaboratively work with cross-cultural and cross-functional internal teams and external partners in various time zones; Working Conditions and Physical Requirements: Flexibility to collaborate with colleagues across time zones; Field-based role with a preference for local candidates with state-level experience; Willingness to limited travel within the state for field visits, meetings, and program activities as needed. Additional Information: The salary for this position is in the range of INR 12,75,000 to 15,55,000. To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including a strong retirement plan, flexible basket reimbursement option, comprehensive healthcare, and Paid Leaves so you can relax, recharge, and be there for the people you care about. To Apply: Vital Strategies has engaged Strategic Alliance Management Services Private Limited (SAMS), a premier, pan-India, management consultancy to lead this search. If you are interested in applying or learning more about the position, please follow this link: Program Associates, Madhya Pradesh, Gujarat, Karnataka