3 Slack Integration Jobs

You will be joining a stealth-mode US-based Bay Area startup at the intersection of AI and Telecommunications, founded by the visionary behind a Sequoia-backed unicorn startup. This presents a unique opportunity to be part of a 0-1 journey with a seasoned team and top-tier advisors. As a seasoned Zendesk implementation expert, your primary responsibility will be to lead and execute end-to-end Zendesk implementation and integration with CRM. You should have hands-on experience in customizing workflows, automations, and apps within Zendesk, as well as integrating it with CRM systems, billing platforms, AI agents, and other backend systems to create a unified digital support experience. Your key responsibilities will include customizing and configuring Zendesk Support, Chat, Guide, and Explore to improve efficiency and user experience. You will develop and maintain workflows, automation, and API integrations between Zendesk and other business systems while ensuring best practices, API governance, security, performance, and access control. Additionally, you will focus on enhancing user experience, optimizing ticketing flows, creating custom UI elements, and improving self-service capabilities. You will configure and maintain Zendesk Explore dashboards for analytics and reporting, collaborate with stakeholders to gather requirements, ensure security and compliance, provide technical support and training to internal Zendesk users, and stay updated on the latest technologies and industry trends. To qualify for this role, you should have at least 5 years of experience in Zendesk development, administration, and integration, proficiency in Zendesk Apps Framework (ZAF), JavaScript, APIs, and Liquid markup, and a strong understanding of Zendesk Support, Guide, Chat, and Explore. Experience in integrating Zendesk with Salesforce, Slack, or other CRM and communication tools is required, along with knowledge of ticketing workflows, automation, macros, triggers, reporting, analytics, and authentication mechanisms. Understanding telecom workflows is highly preferred. Preferred traits for this role include a product mindset focused on customer impact, the ability to work independently and deliver end-to-end solutions, strong problem-solving skills, experience in a startup or Greenfield project environment, and excellent communication and collaboration skills. In return, you will have the opportunity to build a modern digital telco platform from scratch, gain exposure to AI, telecom, and customer experience technologies, and be part of a dynamic work culture that values flexibility and innovation.,

Company Name: Radiant Consumer Appliances Pvt. Ltd. Brand Name: Cafe Desire Location: Hyderabad Name of Job Position: AI Automation Engineer Job Summary We are seeking a highly skilled and innovative AI Automation Engineer to join our dynamic team. This role is pivotal in transforming our digital marketing landscape and streamlining internal operations through cutting-edge AI and automation technologies. The ideal candidate will be a No-Code Developer and Low-Code Platform expert, capable of designing and implementing sophisticated Automation Workflows that leverage AI Automation and advanced Prompt Engineering . You will be responsible for taking raw content and business processes and utilizing a suite of powerful tools like Zapier, Make.com, Pabbly, n8n, Flowise, ChatGPT, and Gemini to create efficient, scalable, and intelligent automated solutions Key Responsibilities Design & Implement AI-Powered Automation: Lead the end-to-end design, development, and deployment of AI-driven automation workflows for both digital marketing initiatives and broader company processes. Digital Marketing Process Automation: Specialize in automating digital marketing campaigns, including lead generation, content distribution, social media management, email automation, and performance reporting. Cross-Functional Workflow Streamlining: Act as a Business Automation Expert to identify, analyze, and streamline repetitive tasks and complex operational workflows across various departments. No-Code/Low-Code Platform Development: Develop, configure, and maintain robust automation solutions primarily using No-Code/Low-Code Platforms such as Zapier, Make.com, Pabbly, n8n, and Flowise . AI Agent & Prompt Engineering: Leverage advanced AI models like ChatGPT and Gemini through expert Prompt Engineering to build intelligent AI Agent Developer solutions and enhance existing workflows. Integration & Webhooks Management: Establish and manage seamless integrations between disparate software applications and services utilizing Webhooks and APIs, including Slack Integration . Google Sheets & Email Automation: Implement advanced automation for data management, analysis, and reporting within Google Sheets Automation , and create sophisticated Email Automation sequences. Process Optimization & Documentation: Continuously monitor, evaluate, and refine existing Automation Workflows for optimal performance, efficiency, and scalability, providing comprehensive documentation. Stakeholder Collaboration & Training: Collaborate closely with internal teams to understand their automation needs, translate requirements into technical solutions, and provide training and support for adopted automations. Troubleshooting & Maintenance: Provide ongoing support, troubleshoot issues, and perform regular maintenance on all deployed automation systems to ensure reliability and uptime. Requirements Proven Automation Expertise: Minimum of 3+ years of hands-on experience as an Automation Specialist with a strong portfolio of successfully implemented automation projects. Mastery of No-Code/Low-Code Tools: Demonstrated expert proficiency in designing and building Automation Workflows using platforms such as n8n, Make.com, Zapier, Pabbly, and Flowise . AI Workflow Development Skills: In-depth understanding and practical experience with AI Workflow Design using large language models like ChatGPT and Gemini , including advanced Prompt Engineering techniques. Digital Marketing Automation Background: Solid experience in automating various facets of digital marketing, demonstrating an understanding of marketing funnels and campaign processes. Google Sheets Automation Proficiency: Advanced skills in Google Sheets Automation , including complex formulas, data manipulation, and integration with external services. API & Webhook Integration: Strong technical understanding and practical experience in configuring and utilizing Webhooks and APIs for data exchange and system integration. Analytical & Problem-Solving Acumen: Exceptional analytical abilities to identify inefficiencies, diagnose complex automation issues, and devise effective, scalable solutions. Communication & Collaboration: Excellent verbal and written communication skills, with the ability to articulate technical concepts clearly to non-technical audiences and foster cross-functional collaboration. Self-Motivated & Independent: Ability to work autonomously, manage multiple automation projects concurrently, and prioritize tasks effectively to meet deadlines. Continuous Learning: A strong passion for staying updated with the latest trends and advancements in AI Automation , machine learning, and digital marketing technologies. Why Join Caf Desire? A Culture of Growth: We believe in nurturing talent and providing continuous learning opportunities. Whether its skill enhancement, career progression, or leadership development, we empower our employees to reach their full potential. Work with a Market Leader: Caf Desire is a trusted name in the beverage vending industry , serving thousands of customers across industries. By joining us, you become a part of a brand that is respected, innovative, and growing rapidly. Recognition & Rewards: We celebrate our employees achievements, big and small. Our performance-driven culture ensures that your hard work is recognized and rewarded. A Supportive Team: We foster a collaborative and positive work environment where teamwork, respect, and mutual support are at the core of our success. Bringing Joy in Every Sip: As part of Caf Desire, you’ll contribute to enhancing workplace experiences for countless businesses by delivering high-quality products and excellent customer service. Career Growth Opportunities: We don’t just offer jobs; we offer careers ! If you're looking for stability, career advancement, and a company that values your ambitions , you’ve come to the right place. Be Part of Something Bigger: Join Caf Desire and be part of a mission to redefine the way people enjoy their beverages, one cup at a time! About the Company Radiant Consumer Appliances Pvt. Ltd., the parent company of Caf Desire , is a leader in the hot beverage vending industry , offering state-of-the-art coffee and tea vending machines along with premium-quality premixes. Since our inception, we have been revolutionizing workplaces by providing hassle-free, on-demand beverages that keep businesses running smoothly. With a strong presence across India and expanding globally, Caf Desire is known for its commitment to quality, innovation, and customer satisfaction . Our customers range from small businesses to large enterprises, and our goal is to deliver joy in every sip . We are not just a brand; we are a community of passionate individuals dedicated to creating delightful customer experiences. If you’re looking for a career where your skills and enthusiasm will be valued, this is the place for you! Visit us at www.cafedesire.co.in Preferred Key Skills: Automation Expertise, No-Code Development, Low-Code Platforms, Automation Workflows, AI Automation, Prompt Engineering, Zapier, Make.com, Pabbly, n8n, Flowise, ChatGPT, Gemini, AI Agent Development, Integration, Webhooks, APIs, Slack Integration, Google Sheets Automation, Email Automation, Process Optimization, Documentation, Troubleshooting, Maintenance, Digital Marketing Automation, Marketing Funnels, Campaign Processes, Analytical Skills, Problem-Solving, Communication Skills, Collaboration, Self-Motivated, Independent Work, Continuous Learning, Machine Learning, Digital Marketing Technologies.

You will be joining our client's team as a Site Reliability Engineer, where your main responsibility will be to ensure the reliability and uptime of critical services. Your focus will include Kubernetes administration, CentOS servers, Java application support, incident management, and change management. The ideal candidate for this role will have strong experience with ArgoCD for Kubernetes management, Linux skills, basic scripting knowledge, and familiarity with modern monitoring, alerting, and automation tools. We are looking for a self-motivated individual with excellent communication skills, both oral and written, who can work effectively both independently and collaboratively. Your responsibilities will include monitoring, maintaining, and managing applications on CentOS servers to ensure high availability and performance. You will be conducting routine tasks for system and application maintenance and following SOPs to correct or prevent issues. Responding to and managing running incidents, including post-mortem meetings, root cause analysis, and timely resolution will also be part of your responsibilities. Additionally, you will be monitoring production systems, applications, and overall performance, using tools to detect abnormal behaviors in the software and collecting information to help developers understand the issues. Security checks, running meetings with business partners, writing and maintaining policy and procedure documents, writing scripts or code as necessary, and learning from post-mortems to prevent new incidents are also key aspects of the role. Technical skills required for this position include: - 5+ years of experience in a SaaS and Cloud environment - Administration of Kubernetes clusters, including management of applications using ArgoCD - Linux scripting to automate routine tasks and improve operational efficiency - Experience with database systems like MySQL and DB2 - Experience as a Linux (CentOS / RHEL) administrator - Understanding of change management procedures and enforcement of safe and compliant changes to production environments - Knowledge of on-call responsibilities and maintaining on-call management tools - Experience with managing deployments using Jenkins - Prior experience with monitoring tools like New Relic, Splunk, and Nagios - Experience with log aggregation tools such as Splunk, Loki, or Grafana - Strong scripting knowledge in one of Python, Ruby, Bash, Java, or GoLang - Experience with API programming and integrating tools like Jira, Slack, xMatters, or PagerDuty If you are a dedicated professional who thrives in a high-pressure environment and enjoys working on critical services, this opportunity could be a great fit for you.,