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3.0 - 8.0 years

3 - 14 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

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Manage PMO team to enable smooth delivery of the client engagements Coordinate regular cross-office team meetings between offshore and onshore team Plan for PMO team members individual goals and guide them in their learning Facilitate induction of new team members into the team by coordinating kick-off meetings and gettingappropriate systemaccesses Coordinate and support administrative requirements for team events. PMO activities: Own PMO processes and tools (e. g, project charter, ticket management system, issue management, communication and reporting, knowledge management, etc) Ensures quality of deliverables sent out by the PMO team Managesutilizationof the team members by ensuring regular task tracking Coordinate with team members to track the adherence on project processes and ensure 100% compliance on all the program SLAs Facilitate regular updating of project performance summaries (eg, financials,utilization, SLA metrics) Oversee Program Risk Management process to ensuretimelyandaccuratereporting of risks Maintain SOP documents repository and ensuretimelyupdates and version control Contribute to continuous improvementleveragingvarious internal or external assets in consensus with key stakeholders Manage onboarding/off boarding,trainingand team compliance Manage asset (client laptops/phones) record-keeping Manage PMO assets and be a single point of contact for the team on any queries on relevant topics Coordinate with key stakeholders fortimelyrenewal of legal documents and flag upcoming billing milestones and preemptively communicate to program manager. Client Coordination: Collaborate with the client s admin/support group to set up meetings & seminars Follow-up with client s PMO team on any issues with the PMO tools/processes that are shared across ZS and client (eg, ticket management system, etc) Work directly with client s PMO team on updating and sharing performance summaries (financials,utilization, SLA metrics) with key stakeholders. Whatyou'llBring Graduate with 3 years plus of experience in Project Management, or aPost Graduatein MBA with years plus of experience in Project Management Organized and self- motivated Good knowledge of Project Management Processes and tools Proficient on MS Excel with working knowledge of PowerPoint and Word Good verbal and written communication, pleasing personality Customer focused Good interpersonal skills Extremely high on initiative, proactive Prior experience of running PMO for more than 50 people preferred

Posted 1 day ago

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Site Head Prep Study

2 - 4 years

3 - 4 Lacs

Bengaluru

Work from Office

To assist Manager - Operations on day-to-day operations by following our Standard Operating Process. The Site head role is a high intensity, high responsibility and hands on role. The role requires an individual to be highly involved in the day to day operations and be able to track and follow up on service levels. Key deliverables. Maintain healthy relationship with client/employees. Vendor relationship & on-the-go training. Managing and minimizing process and system deviations. Managing delivery SLAs and maximizing customer satisfaction. Engaging vendors & maximizing their business involvement. Roles & Responsibilities: The ideal candidate should possess the following qualities: Assertive and persistent in approach with an attitude of getting work done. Amicable and able to form and foster business relationships. Ability to handle conflict professionally. Ability to connect to on ground reality and act decisively and quickly. Ability to identify, understand and process data on a regular basis. Driven and motivated with an attitude to create an impact and go beyond what is asked. Professional Conduct and respect for co-workers. Honesty and Sincerity is a must. Prerequisites: Must have from Hotel Management background. 4- 6 years of experience. Fostac Trained. Food-tech Experience is an added advantage. Local language is mandatory.

Posted 1 month ago

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