4 Sla Performance Jobs

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5.0 - 9.0 years

0 Lacs

haryana

On-site

Role Overview: You will be responsible for Contract Administration, which includes overseeing tenders, negotiations, and closure for projects ranging from 40-60L. Additionally, you will be required to prepare MIS reports on contract value, savings, and claims. Your role will also involve Vendor Management to ensure strict SLA performance and cost efficiency. In the aspect of IW Governance, you will need to check labour clauses in contracts to ensure fair wages and legal compliance. Regarding Risk & Disputes, you will be handling claims/variations and resolving disputes within agreed timelines. Furthermore, in Compliance & Safety, you will need to align all contracts with the Indian Contract ...

Posted 3 weeks ago

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2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Deputy Manager (B3) in the GIS mapping domain with a 24*7 shift, your role involves managing end-to-end project delivery to ensure alignment with business objectives, timelines, and quality standards. You will collaborate with cross-functional teams to define project scope, develop detailed project plans, and act as the main point of contact for stakeholders. Your responsibilities also include identifying and resolving project blockers, ensuring projects remain within scope, budget, and timeline, and driving continuous improvement by analyzing project performance and industry trends. Key Responsibilities: - Manage end-to-end delivery of projects, ensuring alignment with business goals, ...

Posted 1 month ago

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10.0 - 14.0 years

0 Lacs

hyderabad, telangana

On-site

You will be part of a leading AI-driven Global Supply Chain Solutions Software Product Company that has been recognized as one of Glassdoor's Best Places to Work. We are looking for an astute individual with a strong background in supply chain, who can also contribute to the customer success team by implementing and supporting projects. You should possess deep knowledge of industry best practices and be able to collaborate effectively with multiple cross-functional teams. As a Shared Services Lead, your role will be crucial during the customer implementation lifecycle. You will be responsible for ensuring that all Cloud-related activities are completed by the respective cross-functional team...

Posted 2 months ago

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3.0 - 7.0 years

7 - 12 Lacs

Mumbai, Maharashtra, India

On-site

Key Accountabilities and main responsibilities Strategic Focus Running Incident forums for incidents breaching SLA and complex low priority incidents where restoration is difficult Operational Management Other operational responsibilities such as reviewing operational artefact, incident ticket quality assurance Continual Incident Management related education for Process Practitioners and the Business (both formal and informal) Developing, analyzing and the timely delivery of insightful Incident Management related reports Conduct post Incident Reviews between IT and the Business Management and continual improvement of the Major Incident Management process (shared responsibility) Managing the ...

Posted 3 months ago

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