1049 Sla Jobs - Page 6

We are looking for a highly experienced Platform Leader to lead the end-to-end setup, delivery, and performance of large-scale RSA process Experience require from Automotive process BPO Require International BPO Experience Contact- 9311035462 (Aman)

Job Title: CRM Location: Hyderabad Company: Sioniq Job Overview We are seeking a proactive and detail-oriented CRM Executive to manage end-to-end lead handling, client engagement, and post-sales follow-up. The ideal candidate will have excellent communication skills, strong knowledge of CRM tools, and the ability to collaborate across teams to ensure customer satisfaction and business growth. Key Responsibilities Lead Generation: Create campaigns for promotional emails and WhatsApp to potential and existing databases. Lead Management: Collect leads from multiple sources (website, campaigns, events, WhatsApp, outbound, exhibitions, references, etc.).Enter leads into the CRM module and tag the...

Tools: Advance Excel, Basic Knowledge RTA, WFM Shift: Rotational Job Title: Real Time Analyst Job Summary: Role: Real Time Analyst (RTA)/WFM Grade: II Experience: 3 yrs in WFM, with at least 1 yr in RTM team. ACD Tool exposure: InContact preferred, but any other ACD exposure would also do. WFM tool Exposure: Calabrio preferred, but other WFM tool exposure would also be ok. Other Exposure: Required understanding & exposure to making real time skill change in a multi-skill US based contact center business Excel exposure: Intermediate level, with exposure to managing & enabling reports automation. Communication: Strong English comprehension, writing, & speaking skills, as this role requires fre...

Designation: Team Leader Customer Service (Chat) Location: Bangalore (Electronic City) Domain: E-commerce Customer Service We are looking for passionate professionals to join our fast-growing e-commerce customer service operations. If you have experience in managing chat processes, driving performance, and ensuring quality excellence, we want to hear from you! What we’re looking for: Prior experience in e-commerce customer service (chat process) Strong leadership skills (for TL role) Excellent communication and people management skills Immediate availability to join in Bangalore

Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile Work from Office-Hyderabad only not visakhapatnam.Apply those who can relocate in Hyderabad Call/whatsapp CV Amit 8851792136, Neha 8287267407 Must Knows-English and Telugu

Candidate Specifications: Candidate should have minimum 6+ Years of experience. Job Description: Candidates should have good experience in Post Contract administration and hands-on experience on contracts executed under common law/Indian law. Candidates should have in depth understanding of Contract Lifecycle Management software and Monitoring the Obligations and KPIs. Candidate must be from Law Background/ Chartered Accountant/Masters in business administration/Masters in Engineering/Masters in Economics/Masters degree in law. Candidates should have good exposure in procurement of capex works contracts, evaluation of change orders / payment processing and reconciliation of major project con...

At EY, you will be a part of a globally connected powerhouse of diverse teams that will help you shape your future with confidence. As a Guidewire Claims Support Engineer, your primary responsibility will be developing, implementing, and supporting solutions within the Guidewire Claims Management module. This role involves engaging in maintenance and support activities to resolve production issues effectively. Collaboration with business analysts, project managers, and other developers will be essential to ensure that the claims processing systems are efficient, effective, and aligned with business objectives. Key Responsibilities: - Design, build, support, and defect fixing - Perform root c...

As an Internal Controls Consultant at Chain IQ, you will play a crucial role in supporting the Head of Internal Control to optimize the use of reporting, analysis, and internal control systems across our global locations. Your responsibilities will include providing services for recurring projects, acting as a point of escalation for customer requests, and contributing to the creation and fulfillment of the internal control plan within SSC Bucharest and maintaining an efficient internal control framework for all departments within the Chain IQ group and its clients. You will be expected to adhere to the policies and procedures related to the internal control activity within Chain IQ, ensurin...

The job involves independently leading transitions for a business cluster or multiple transitions/engagements within a cluster. You will be responsible for training, managing, mentoring, and directing Program Leads and Project Managers executing these transitions. Building a strong rapport with key client managers, internal and external stakeholders is crucial. Ensuring compliance and continuous improvement to the WNS transition methodology is a key aspect of the role. Your focus will be on achieving positive transition outcomes, including deal financials alignment, customer experience management, and metrics delivery visibility from day one of go-live. Additionally, you will work on enhanci...

Roles & responsibilities: Technical support for hardware, software, and networking. Strong troubleshooting and problem-solving abilities. Excellent communication skills for remote assistance. Proficiency in help desk software and remote desktop tools. Adherence to SLAs and customer satisfaction metrics. Knowledge of operating systems (Windows, macOS, Linux). Familiarity with support ticketing systems. Immediate joiners preferred Interested candidates please share profiles to naveenkumar.t@inspirisys.com/Whats App to 9600894014.

Job Title: - Manager - Post Contracting Candidate Specifications: Candidate should have minimum 8+ Years of experience Job Description:Candidates should have good experience in Post Contract administration and hands-on experience on contracts executed under common law/Indian law Candidates should have in depth understanding of Contract Lifecycle Management software Monitoring the Obligations and KPIs Candidate must be from Law Background/ Chartered Accountant/Masters in business administration/Masters in Engineering/Masters in Economics/Masters degree in law Candidates should have good exposure in procurement of capex works contracts, evaluation of change orders / payment processing and reco...

We are hiring an OKTA Engineer with strong expertise in Office 365 and Active Directory. Required Candidate profile Key Skills Required: Hands-on experience in OKTA Administration Strong Exposure - Office 365 and Active Directory Good troubleshooting and problem-solving skills

Required Skills & Experience: Should have 3-9 years of experience Service Desk experience with strong communication Skill. Must have handled Physical/Virtual Servers. Know how to reboot, troubleshoot. Have strong knowledge on Patching (Either SCCM/ CMS or Kaseya or any other tools). System Admin knowledge on Cloud and On-prem Infrastructure. Should have moderate/fair knowledge on O365 admin centre, Intune, Exchange Online, Teams Admin Centre, Azure. End user issues troubleshooting. Should have SOC (Security Operations) knowledge to handle 'Phishing Simulation' other security Alerts. Knowledge on any monitoring tool such as 'Logic Monitor' / 'Solar Winds' / 'Datadog' / 'Site 24/7' etc. On-Pre...

Milestone Management: Job Roles and Responsibilities: Should have experience relevant experience in Milestone Management/ Foreclosure / Default Servicing Should have a good process knowledge on Sale Postponement/Cancellation requests, FC Holds, FC Module Conversion, Pre-Sale Certifications and Subordinate Govt Lien Review Should have good understanding on State processes, Pleadings, Filings, Milestones, Attorney connects on FC timeline updates. Should have good understanding in Demand/Breach Letter reviews, Sale Certifications, First Legal and judgement entries, FCL Dismissals, FC Resume Request, Tax Sale risk reviews. Should be able to communicate with Attorneys on Foreclosure status as per...

Int Technical Voice Process Any grad with min 1 yr exp in Service Desk/Tech Support CTC-Upto 4 LPA + Variables WFO-5 days working Night Shifts Location-Hyderabad/Bangalore/Pune Immediate Joiner Contact - Divyanshi (8905115503 ) Perks and benefits Both Side Cab Allowances and Incentives

Assistant Manager Operation Dom CS Voice Process Min 6 Yrs exp, 2yrs AM on paper SLA, AHT, Attrition, Shrinkage,CSAT GRADUATE Work from Office-Bangalore Must know-Englih and Hindi Required Candidate profile Work from Office-Bangalore only Call/WhatsApp cv to Neha 8287267407 Amit 8851792136

HR Tech Application Support Manager Oracle Fusion Payroll Role Summary: Lead and manage HR Tech support for Oracle Fusion Payroll (US & Canada), overseeing daily operations, system enhancements, releases, and upgrades. Act as SME for payroll processes, reporting, and integrations. Collaborate with HR, IT, and vendors to drive system optimization and ensure seamless delivery. Key Responsibilities: - Manage support and enhancement projects across Oracle HCM modules - Lead release planning, upgrades, and change control - Provide consultative input on system design and configuration - Resolve escalated issues and oversee ticketing system - Mentor team members and foster continuous learning - Coo...

Were Hiring: Account Manager – Staffing Location: Talwade, Pimpri-Chinchwad (Pune) Experience: 3–4 Years in Staffing Joining: Immediate Joiners Preferred Walk-in drive: Monday to Wednesday Location: Kharadi, Pune We are looking for a dynamic Account Manager with proven experience in staffing who can manage client relationships, drive delivery, and support business growth. Experience working at client locations will be an added advantage. What You’ll Do: Act as the primary point of contact for clients Manage end-to-end client accounts and staffing requirements Partner with recruitment teams for seamless delivery Ensure SLAs and client satisfaction are met Apply now or share your resume at Mah...

The role at Apple offers you the opportunity to be a part of a team that is dedicated to providing exceptional support to all Apple employees worldwide. As a member of this diverse and dynamic team, you will play a crucial role in managing data and records for multiple countries, ensuring compliance with regulatory requirements, and enhancing the global employee experience. Your responsibilities will include processing complex data updates, maintaining file storage, and managing business essential records. With your excellent communication skills and consultative approach, you will navigate through complex transactions, troubleshoot issues, and ensure the strictest compliance with profession...

Need Grads with min 8yrs experience on paper in International As a Training Manager, min 2yrs experience Salary up to 14.5lpa (Based on last one) Location- Gurgaon Work from Office Excellent comms skills Call for more details:- HR Ritika- 9289133009

Job Description Summary : Work closely with internal stakeholder to get the cases resolved within the SLA/OLA timelines. Must be able to work flexible hours as needed including being available for off hours support. Basic Knowledge on Cloud Azure and infrastructure concepts needed Builds collaborative relationship with internal stakeholders and work with them proactively to get the issues fixed Adhere to Cloud policies, procedures, methodologies, and quality standards. Escalates issue that may have a impact Work with Shift leads internally to resolve project issues, escalating to appropriate parties as needed. Manages case quality to ensure customer satisfaction and ROI. Provides regular com...

As a Quality Manager for Finance and Accounting (FnA) processes, your primary responsibility will be to oversee the end-to-end quality management for all aligned processes, both for new hires and day-to-day operations. Leading a team of Quality Analysts and leads, you will ensure that all deliverables are completed accurately and within the specified timeframes. Your role will involve devising a robust sampling strategy, calibration methods, ISO compliance, and handling customer complaints or incidents efficiently. It will be crucial to identify opportunities for continuous improvement projects to enhance process efficiency and overall business performance. You will also be leading or mentor...

Role: Customer Support - Voice Process Freshers and experienced both can apply For experienced; Required minimum 1 year of Customer Service experience Languages Required: English and Hindi Fluent Location: Bangalore Shifts: Day 6 Working Days; 1 Day Rotational Off Only Immediate Joiners Compensation : For fresher- 20k Take home ; 25k CTC For exp- 23k Take home; 27k CTC Contact: Varsha- 9251688428

Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile Work from Office Pune Call/whatsapp CV Amit 8851792136, Neha 8287267407 Must Knows-English

Role Summary We are looking for an enthusiastic Team Leader for Content Moderation Process at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Co...