1583 Sla Jobs - Page 50

Hi Folks! Greetings from TaskUs! Were all about inclusiveness and creating an environment where you and your career can thrivea place where your voice matters! We have a fantastic opportunity to join ourhashtag#RidiculouslyGood team and make a big impact athashtag#TaskUs, where ourhashtag#PeopleFirstCulture shines! Role: Team Leader Location: Gurugram Process: Voice/chat, Fintech/banking process Experience: International Fintech experience as a Team Leader in voice/non voice, or blended processes (AML,KYC,Fraud, payment, disputes,transaction monitoring,chargeback) Shifts: Rotational shifts & week-offs Work: From Office Know someone who fits the bill? Share their CV or spread the word! Prefer...

Role & responsibilities Service Desk Engineer:- Key Responsibilities: Ticket Management: Use the IT Service Management (ITSM) tool to log, track, and manage incidents and service requests. SLA Management: Monitor and ensure that SLAs are met by tracking ticket progress and ensuring timely resolution by assigning tickets to the appropriate engineers. Bridge Communication: Act as the primary point of contact between the engineering team and end-users, providing updates, clarifying requirements, and resolving any issues related to incidents or requests. Ticket Assignment: Review incoming tickets and assign them to the appropriate support engineers based on priority and expertise. Incident Repor...

As Operations Manager, you are also responsible for making sure that KPIs are being met consistently . You need to come up with ways in which to effectively make each employee reach their best potential. With this, you must also be creative because you need to devise effective plans on how to make each employee reach their target. As a leader, you must also gain the trust and respect of your employees because let's face it -- how can you lead when people don't believe you? You need to be able to reach out to them, drop by their workstations , have short chit -chats, and make them feel important. You need to be able to identify their strengths and weaknesses, take advantage of them and assign...

Role & responsibilities Imagine yourself going to work with one thing on your mind: to provide the best customer experience to your clients. As you look at your tasks for the day, you should be able to drive the performance of teammates in order for them to continuously hit their goals. You must be able to coach and manage the teammates under your supervision and act as a bridge between your teammates and the other departments. Being a Team Leader, you will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs). As Team Leader, you are...

Good Communication Skills Should Have Experience on Ticketing tool , SLA, ITIL ,

What youll do? Design, develop, and operate high scale applications across the full engineering stack. Design, develop, test, deploy, maintain, and improve software. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit, globally distributed engineering team. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on networ...

R12 Developer Oracle EBS R12 technical experience with minimum work experience 3-5 years Pl/sql, XML publisher reports, Interface Understanding in Finance modules like Primary SLA,GL Secondary-AR, AP, SLA, EBTax Good Process flow knowledge on the following : Order to Cash flow Autoinvoice process and underlying architecture Procure to Pay flow Payable Invoice import and underlying architecture Payables to Fixed Assets integration

R12 Finance Designer : Oracle EBS R12 Finance functional with minimum work experience 5-15 years Working Experience in Finance modules like Primary SLA,GL Secondary-AR, AP, SLA, EBTax Basic understanding of Accounting. Experience in European Implementation is preferred Good working knowledge on the following : Accounting via SLA Order to Cash flow Autoinvoice process and underlying architecture Procure to Pay flow Payable Invoice import and underlying architecture Payables to Fixed Assets integration Fixed Assets Depreciation and life cycle management Tax calculation in AR and AP Invoices Tax calculation using Sabrix Tax Engine are additional preference Experience in writing SQLs Understandi...

Hiring for Oracle Cloud General Ledger Experience: 5 to 10 Years Work Place : Gurugram,Bangalore,Hyderabad,Mumbai,Pune,Chennai,Kolkata(at client place) JOB DESCRIPTION : Skill : General Ledger SME with strong expertise in Oracle Cloud General Ledger, Sla, Intercompany and Localization with 4 -9 years of relevant experience * Hands on implementation experience in implementing and enabling LE structure, primary and secondary ledgers, record and report financial transactions, adjustments, allocations, accruals, revaluations, GL integrations with 3rd party systems, Chart of Accounts maintenance and mapping, financial reporting, localization etc. * As secondary skillset understanding of Oracle Fi...

Role- Oracle Cloud General Ledger JOB DESCRIPTION SME with strong expertise in Oracle Cloud General Ledger, Sla, Intercompany and Localization with 4- 9 years of relevant experience. Hands on implementation experience in implementing and enabling LE structure, primary and secondary ledgers, record and report financial transactions, adjustments, allocations, accruals, revaluations, GL integrations with 3rd party systems, Chart of Accounts maintenance and mapping, financial reporting, localization etc. As secondary skillset understanding of Oracle Fixed Assets, SLA will be an added advantage Should be able to drive client communications effectively and independently to closure. Demonstrated ex...

Opening: Compliance Officer Direct Responsibilities I. Roll out and monitor adherence to Compliance Policies Manage Professional Ethics (PE) related activities and controls Ensure adherence to existing Compliance Policies including Personal Account Dealing (PAD) Policy, Gifts & Invitations Policy, Outside Business Interest Policy, Professional Code of Conduct Policy, Anti Bribery and Corruption Policy Review new policies rolled out and implement the same for ISPL, as applicable / appropriate Manage Financial Security (FS) related activities and controls over clients, vendors, employees and operational aspects II. Review of Transition related documents Review Service Level Agreements (SLA), A...

NAB is looking for Senior Analyst to join our dynamic team and embark on a rewarding career journeyThe Senior Analyst plays a crucial role in driving data-driven decision-making processes within the organization. This position involves analyzing complex data sets, generating actionable insights, and providing strategic recommendations to support key business initiatives.Key Responsibilities:Data Analysis:Conduct in-depth analysis of large and complex datasets to extract meaningful insights.Utilize statistical and data visualization tools to present findings in a clear and concise manner.Strategic Planning:Collaborate with cross-functional teams to understand business objectives and provide a...

Good Communication Skills Should Have Experience SLA, Ticketing Tool , SCCM, Apipa, Active Directory

15 to 20 years of relevant experience in HRO preferably in US Payroll, US Benefits, Time & Absence with minimum 3 years in hire to retire HR processes at a Senior Manager level Experience in managing a team size of 200+ with a direct span of 4-5 Required Candidate profile Experience with PEO (Professional Employer Organization) Experience with tools/software like SAP, Peoplesoft, Workday

15 to 20 years of relevant experience in HRO preferably in US Payroll, US Benefits, Time & Absence with minimum 3 years in hire to retire HR processes at a Senior Manager level Experience in managing a team size of 200+ with a direct span of 4-5 Required Candidate profile Experience with PEO (Professional Employer Organization) Experience with tools/software like SAP, Peoplesoft, Workday

Activities like cabling, new rack installation should be effectively planned, reviewed & executed. Should be aware about ITSM / ISO 20000, ISO 27001, ISAE3402, SOX 404 & Customer specific audit for overall physical infrastructure management process Required Candidate profile Skill - IT Shift Engineer Location-Bangalore Any queries-kanchan@peshr.com/9867762401

Walkin Drive for Team Lead Operations - International Voice Process at Cotiviti Hyderabad!! Walkin Date 21st June 2025, Saturday Walkin Timing 10:00AM TO 02:00 PM Venue : COTIVITI INDIA PVT LTD. Plot No 1, 10th floor, Galaxy, Hyderabad Knowledge City, Hitech City Rd, opp. IKEA , Hyderabad, Telangana 500081 Team Lead Operations: Education Any graduate. Should have experience into auditing, claims, billing, reimbursement, data analysis is desired. Must have minimum 2-3 years of team management experience. International BPO experience mandatory. Candidates with US healthcare experience will be preferred. Good communication skills. Good team player with strong interpersonal skills & high integri...

Walkin Drive for Team Lead Operations - International Voice Process at Cotiviti Hyderabad!! Walkin Date 21st June 2025, Saturday Walkin Timing 10:00AM TO 02:00 PM Venue : COTIVITI INDIA PVT LTD. Plot No 1, 10th floor, Galaxy, Hyderabad Knowledge City, Hitech City Rd, opp. IKEA Restaurant, Hyderabad, Telangana 500081 Team Lead Operations: Education Any graduate. Should have experience into auditing, claims, billing, reimbursement, data analysis is desired. Must have minimum 2-3 years of team management experience. International BPO experience mandatory. Candidates with US healthcare experience will be preferred. Good communication skills. Good team player with strong interpersonal skills & hi...

Role & responsibilities Good English communication and interpersonal skills Respond to queries on phone and emails Accountable for responses to clients related to flight reservation, ticketing and post ticketing services Endeavour to convert every enquiry into a booking by providing optimal routes & fares Knowledge of GDS commands (Sabre) Knowledge of Amadeus or Galileo will be an added advantage Experience in issuing and reissuing tickets on GDS Experience in managing premium class itineraries Ticketing both Domestic and International itineraries Knowledge of Microsoft Excel or Google Sheets Preferred candidate profile Senior Travel Consultant - Candidates with 3 to 5 years of relevant expe...

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining ) Job Locations : PUNE (HINJEWADI PHASE - 2) SALARY STRUCTURE : Rs 2.70 LPA -- FOR-- GRADUATE FRESHERS Rs 4.00 LPA -- GRADUATE with 1+ Years of Experience Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests *Roles and Responsibilities of Service Desk in an International BPO* Incident Management: Handle and resolve technical issues, service interruptions, or customer complaints promptly to minimize d...

Purpose of this position - The Support Expert (3rd Level Support SW) supports requests from Tech Expert (2nd Level Support) in solving technical queries for the respective products. He/she processes routed, functionally escalated customer inquiries and provide solutions. The Support Experts are the focal points to involve further Organizations providing L4 Support (e.g., Quality Management, R&D, TPMs, external suppliers etc.). Knowledge Transfer into Service and through different service levels is at all times ensured. Continuous improvement in quality and efficiency is his/her day-to-day charter. The Support Expert (3rd Level Support SW/HW) impacts in these main areas: • Effective and custo...

Roles and Responsibilities Manage daily operations of the team, ensuring efficient processing of banking processes. Monitor shrinkage and attrition rates to identify areas for improvement. Ensure adherence to KPIs such as AHT, CSAT, and SLA targets. Develop and implement strategies to reduce shrinkage and improve customer satisfaction (CSAT). Collaborate with cross-functional teams to resolve issues related to BPO operations. Desired Candidate Profile 1-6 years of experience in a similar role or industry. Strong understanding of banking processes and Voice Processing skills. Excellent team leadership skills with ability to manage multiple priorities simultaneously. Proficiency in monitoring ...

Key Responsibilities Establish direct relationship with the employees Single Point of Contact of employees Respond and close all feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines of the area allocated Report any concerns or patterns in employee feedback periodically to Manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Support in client specific initiatives such technology roll-outs, benchmarking, best practices etc. Addressing and escalating customer complaints. Take daily customer feedback & Maintain good POY score. Always maintain grooming standards set by the organizat...

HIRING FOR MANAGER CUM TRAINER FOR INTERNATIONAL SALES PROCESS FOR MOTI NAGAR LOCATION. EXCELLENT COMMUNICATION SKILLS WITH PRIOR EXPERIENCE OF SALES TEAM HANDLING AND MANAGING TEAM LEADERS IS MANDATOR IN INTERNATIONAL BPO. Okay with rotational shifts and from office with no cabs (AUSTRALIAN SHIFT) OFFICE LOCATION IS NEAR MOTI NAGAR MANAGING TEAM AND ALSO PROVIDING TRAINING FOR TEAM TO ACHIEVE TARGET SALARY IS UPTO 80 K PER MONTH ONLY APPLY IF YOU HAVE RELAVENT EXPERIENCE

Job Title: Team Leader International BPO (Voice Process) Location: Noida Shift: Rotational | No cabs Mode: Work from Office Joining: Immediate joiners only Requirements: Minimum 12 years of experience as a Team Leader in any International Voice Process (BPO). Strong people management & team handling skills. Experience in achieving KPIs, shrinkage & attrition control. Excellent communication and interpersonal skills. Salary: Up to 75,000 CTC Openings: 3 Share your resume at: 9560883080 (Akanksha Sharma) Mention "Team Leader" in the subject. -------------------------------------------------------------------------------------------------------------------- Job Title: Quality Analyst Internatio...