1583 Sla Jobs - Page 44

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining ) Job Locations : PUNE SALARY STRUCTURE : Upto Rs 4 LPA -- FOR 1+ Years of Experience ----------------------------------------------------------------------------- Job Location: Hyderabad & Bangalore . Skill - Customer Support / Technical Support Advocate Education - Full time BCA/BTECH/MCA/BE/MSc/BSC- Computer Science Experience - 1 - 4 Years Work from office. 5 Days working/Rotational shifts/Cabs Available. Graduates with 1 year of international experience Salary upto 4 LPA Graduates with 2 year of international experience Salary upto 6 LPA Lan...

Role & responsibilities Verification of scanned documents for RTV Preparation of Transfer order creation for RTV from customer Liasoning with Fossil Sales team for SRO. Posting of SRO and inwarding of item in different bin locations. Creation of Transfer Order with transfer shipment. Posting of TO in NAVISON Creation of Eway Bill sharing of Eway bill/upload on portal to transporter and liasoning with transporter. Keeping track of assigned orders and pending for assignment. Keeping track of order in progress. Preparation of discrepancy report, if any and informing it to outbound incharge. Implement 5S initiative in the department Follow safety standards. Support the audits to achieve targets....

JAVA DEVELOPER/SUPPORT Application Development & Enhancements , Application Bug Fixes , Ticketing & Operations Support , Java 8, Spring Framework Spring Boot & Spring MVC, RESTFUL API, Hibernate ORM, SQL or any RDBMS like MySQL, Oracle or PostgreSQL Health insurance Accidental insurance

We are currently hiring for an exciting opportunity with IGT Solutions Pvt. Ltd. , a leading IT and BPM services provider focused on the Travel, Transportation, and Hospitality domain. Below are the details of the role and the company: Company Overview: IGT Solutions Pvt. Ltd. offers integrated IT-BPM services including Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services, and Consulting Services for global travel industry leaders. With 10,000+ travel industry experts, 15 delivery centers, and a global footprint, IGT is committed to delivering innovation, quality, and cost savings. Equal Opportunity Employer: IGT Solutions is pr...

IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services and Consulting Services to the Travel industry worldwide. IGT boasts of a talent pool of over 10,000+ travel industry experts with its 15 state-of-the-art delivery centres and worldwide operational presence. IGT, through its innovative solutions and services, offers a unique value proposition in terms of quality, flexibility a...

Job Title: Analyst Tax Reporting and Compliance Location: Pune, India Work Model: Hybrid Shift: Night Shift Tax due diligence support - Support the operations to comply with the requirements of Due Diligence/Reporting Regulations (FATCA/CRS) Provide operational support for the preparation, review and validation of tax documents, and maintenance of tax records and reports for internal and/or external clients. Perform first-level quality assurance of tax deliverables in accordance with department policies. Support the coordination of tax-related regulatory filings. Gather required data elements, as needed, for various regulatory filings. Provide status updates on progress of data collection. U...

Role Summary: IT Specialist Application Lifecycle Management (ALM) This role focuses on managing and optimizing the entire Application Lifecycle Management (ALM) process from planning and development to deployment, operations, and decommissioning . The IT Specialist will work on improving IT systems , ensuring process standardization, supporting IT strategy , and aligning IT applications with business needs. The position is both strategic and operational , requiring strong collaboration with stakeholders, IT teams, and external vendors. Key Responsibilities (In Short): Develop and implement ALM strategy covering planning to decommissioning Maintain IT landscape documentation , reporting, and...

Dear Candidate, Please find the below attached JD for your reference. Position: IT Team Lead Work Timing: 2 pm - 11pm Work Mode: WFO Location: Bangalore Experience Requirements 10 -15 years of total IT experience with at least 35 years in a leadership role managing IT teams. Proven experience implementing or supporting Oracle Fusion (ERP, SCM, EPM, FDI, etc.), CRM, Route Accounting Software, etc. Solid understanding of Master Data Management (MDM) and data governance processes. Hands-on leadership of IT helps desk teams, with familiarity in ticketing systems and SLA management. Working knowledge of networking, endpoint management, and basic cybersecurity practices. Experience collaborating w...

!Hiring for CMM level 5 organisation!!Ensure that specific and measurable targets are developed for all IT services. Monitor service performance against SLAs.Should be flexible to work in rotational shifts.People management includes roster management Required Candidate profile Location:Lower Parel Experience:4+ Years contact: Ankitapisal@peshr.com/9004076848 Should have good communication skill (Verbal & Written) ITIL Knowledge or Certification

IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services and Consulting Services to the Travel industry worldwide. IGT boasts of a talent pool of over 10,000+ travel industry experts with its 15 state-of-the-art delivery centres and worldwide operational presence. IGT, through its innovative solutions and services, offers a unique value proposition in terms of quality, flexibility a...

At least 4 years of experience into BPO/Customer service industry 1-2 years of experience as a Team Leader Mandate Must be aware of shrinkage, attrition,AHT,NPS,CSAT Excellent Communication Skills (Spoken & Written) HR Deeksha Connect on 7697428237 Required Candidate profile Must have 1+ years of experience as a TL Under Graduate can apply. Need excellent communication in English Should have handled a team of 15+ people ops TL - Noida. Inside Sales TL - Gurgaon.

Job Opportunity: Senior Manager - Operations at IGT Solutions Location: Gurgaon IGT Solutions is seeking a highly skilled and experienced Senior Manager of Operations to oversee and lead multiple client business operations in our Global Digital BPM Contact Center Services environment. As a key member of our leadership team, you will report directly to the GM/VP Global Operations and manage a large team of 500-1000 FTEs across multiple business accounts. Key Responsibilities: Take ownership and responsibility for the P&L and overall Operations Management of 500+ FTE International Voice Customer Service Operations. Lead and drive both strategic and tactical operational direction for the operat...

KEY RESPONSIPONSIBILITIES: • Responsible In Managing The Team of 20 to 30Agents. • Setting And Meeting Performance Targets for Accuracy, Efficiency and Quality and • Ensuring meeting Clints SLA. • Monitor and Track the performance with respect to SLA’s, Clint satisfaction. • Maintaining Up-to-date Knowledge of Process developments. • Assist with Assistant .Manager/Manager from the end User’s Point of View. • Monitor the performance standards of the team against planned objectives, and recommending and/or taking corrective actions. • Document, examine and report quality issues their response and suggest possible improvements. • Taking care of attrition and shrinkage. QUALIFICATION & EXPERIENC...

Position Summary: The Manager Performance Management CoE (Center of Excellence) will be responsible for driving service performance excellence across vendors, functions, and geographies. This role will lead SLA governance, analytics, reporting, and continuous improvement initiatives to ensure alignment with contractual obligations, service quality expectations, and organizational objectives. Key Responsibilities: SLA Governance and Performance Oversight Lead end-to-end SLA and KPI governance across IT service providers and internal towers. Ensure accurate, timely reporting and interpretation of performance data. Monitor trends, identify performance gaps, and drive corrective action plans wit...

Job Description: Processing of Claims Health files. Claim Registration and Claim Adjudication. Identifying the Fraud. Adhering to SLAs and processing the claims with in the TAT as per policy terms and conditions. Supporting CRM, provider, sales and grievance teams. Eligibility Criteria: Pharm-D, BSc Nursing, B .Pharmacy freshers only(Qualified Graduates with all certificates in hand). Any Graduate with minimum 2+ years of Claims Health processing experience. Salary Budget - up to 4 lakhs. Job location Ameerpet, Hyderabad. Evaluation would be based on competency, age, experience, stability

Role: Pega Developer Location: PAN India Experience: 4 Yrs - 10 Yrs 8 - 10 years of progressive experience in building and implementing model-driven, enterprise-level business solutions and applications 1+ years of working Pega experience in Pega Decisioning and Pega Marketing skills is required including making model changes Experience in implementing Pega Marketing, Strong understanding of Pega methodologies. Excellent object-oriented analysis and design skills and system integration skills. Experience in working on various rules and features like Flows, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence, Security, Reports, Listeners (File, MQ), Connectors etc. Experienc...

Role & responsibilities Position Title: Team Leader Non Voice Process (Operations CHAT-EMAIL) Location : Bangalore Experience Required: 1 to 3 years Fluent in English (verbal and written) Role Summary: We are looking for a dynamic and result-oriented Team Leader to manage a team of customer service executives handling international Non voice process. The ideal candidate will be responsible for achieving performance targets, managing team productivity, and maintaining high-quality standards in line with client and organizational expectations. Key Responsibilities: • Lead, mentor, and manage a team of Non voice agents handling customer queries for international clients. • Monitor and drive dai...

Roles and responsibilities: Manage Day-To-Day Activities Of The Team And Ensure Compliance To Procedures And Policy Guidelines Encourage And Motivate Team To Meet Organizational Goals Develop Team Skill Sets And Manage Personal Development Goals For The Team Proactively Updates On New Procedure Responsible For Staff Retention Within The Team Presents Detailed Information And Responds To Questions From Managers, Clients And Customers Responsible For Maintaining Discipline / Absenteeism Of Team On The Floor Responsible For Feedback And Coaching Good MS Office Knowledge Work Closely With The Teams To Achieve Qualitative Targets Specified By The Client Will Be Responsible For Hourly & Daily Perf...

IGT Solutions Pvt Ltd is a leading IT & BPM services provider committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain. The company offers integrated IT-BPM services comprising of Application Development and Maintenance, Mobility, Testing, Analytics, Contact Center Services, Back Office Services and Consulting Services to the Travel industry worldwide. IGT boasts of a talent pool of over 10,000+ travel industry experts with its 15 state-of-the-art delivery centres and worldwide operational presence. IGT, through its innovative solutions and services, offers a unique value proposition in terms of quality, flexibility a...

Location:- Pune Job Description:- Responsibility Accurate and timely receipt, posting, and reconciliation of direct bill commissions from insurance companies on a daily, weekly, and monthly basis Process corrections and changes to broker commission rates as necessary. Track direct bill commission information not limited to carrier name, date check received, commission amount, and date processed and completed. Ensure all changes are noted. Frequently coordinate and correspond with other internal departments. investigate and resolve issues not limited to commission discrepancies, and follow up on outstanding items Ensure all correspondence and requests are documented and attached to the approp...

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Troubleshoot LAN/WLAN connectivity issues and perform routine maintenance tasks. Ensure timely resolution of customer complaints within SLA guidelines.

Were on the lookout for a Delivery Lead (AVM Delivery Manager) to head large-scale Application Maintenance & Production Support engagements and lead with impact. Key Responsibilities: Oversee end-to-end AVM/AMS delivery across enterprise systems Lead SLA-driven production support operations Ensure service quality, efficiency, and client satisfaction Collaborate with global and multi-vendor delivery teams Utilize ServiceNow and champion DevOps (Azure) best practices Foster strong stakeholder relationships Preferred candidate profile Requirements: 10+ years of IT service delivery experience 5+ years in AVM/AMS leadership roles Experience in managing multi-client engagements Excellent team lead...

Desktop Support-Installation, Configuration, troubleshooting, It helpdesk, remote support etc.Configuration & troubleshooting MS- outlook, outlook express and exchange mail. Installation-Window-7 & Window-8, Window-10,Good in communication Required Candidate profile Troubleshooting (MS Office, Antivirus, Outlook, Office365)/Installation &Troubleshooting of operating system / Remote Support-Desktop and Remote Assistance/Drivers Installation & configuration

We are looking for an experienced Team Leader for our 1st Party Soft Collections process. job involves Team handling onboarding & training soft collection Quality audits clients and internal stakeholders US Process international collection Required Candidate profile Must have International collection Process Ready to work in US timings 5 days working Exp-5+yr Leadership skills -Handled team size of 5+ work from office any Query-rdubey@peshr.com /9893743892

Hiring for Content Moderation Team leader Exp : 2 to 5 years shift : Rotational shift ( 5 days of working , 2 Rotational off) Skills : Attrition , Shrinkage , Dsat and Csat Location : Uppal , Hyderabad For further details contact HR Sunitha (80954 80327) Email id : sunitha@mrtinfotech.com