1049 Sla Jobs - Page 4

Role- Customer Support Executive Min- 0-2 Yrs Exp Into Customer Service Any Graduate CTC- 3.5 - 6.5 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US Interview - Virtual For more info contact HR Haider - 9256424833

Service Desk | Tech Support Any grad with min 1 yr exp in Troubleshooting/SD/AD/DNS/Tech Support CTC-Upto 4 LPA + Varaibles Immediate Joiner Night Shifts WFO-5 days working Excellent Communication required Contact-9521017693/9982833693

Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile Work from Office-Hyderabad only not visakhapatnam neither Bangalore.Apply those who can relocate in Hyderabad Call/whatsapp CV Amit 8851792136, Neha 8287267407 Must Knows-English and Telugu

As a Lead- Post Contracting, you will be responsible for post-contract administration, managing contracts executed under common law/Indian law, and ensuring compliance with obligations and KPIs. Your role will also involve utilizing Contract Lifecycle Management software effectively. Additionally, you will be expected to have expertise in team handling and stakeholder management. Your qualifications should include a background in Law, Chartered Accountancy, MBA, Engineering, Economics, or a relevant degree in law. Excellent written and verbal communication skills are essential for this role. Key Responsibilities: - Managing post-contract administration - Handling contracts executed under com...

As an experienced SAP FICO professional with 6 to 12 years of experience, you will play a crucial role in the organization by utilizing your customer-centric, communication, analytical, result-driven, and collaborative skills. Your responsibilities will include: - Preferred qualification of CA/ICWA or Post Graduate (MBA/MCom, etc) - 8-11 plus years of experience in SAP FI and CO with S4Hana version 1809 and above - Hands-on experience in Product Costing and COPA in Controlling module - In-depth knowledge of SAP Finance submodules like GL, AR, AP, and Assets - Execution of month-end closing activities, validations, substitutions, and reporting - Strong Domain experience in Finance - Leadershi...

As a Team Leader for the Non-Voice International Process, you will be responsible for managing a BPO team to ensure exceptional service delivery and operational efficiency. This includes overseeing daily operations, meeting SLA/TAT/AHT targets, coaching team members, managing schedules, addressing escalations, and driving performance enhancements. Your experience in client communication, quality assurance, and cross-functional coordination will be vital for success in this role. Key Responsibilities: - Supervise daily operations of the non-voice BPO team - Ensure the team meets SLA/TAT/AHT targets - Coach and mentor team members for performance improvement - Manage team rosters and schedules...

Req Exp - Min 1 Yr Into International Voice Domain - Customer Support Location: Bangalore & Pune 5 Days Working, 2 Days Off Both Side Cab Facility CTC - Upto 3.75 to 5.75 Graduation Mandatory Contact - Prerita 8306745189

Own end to end warehouse & logistic operations like a true ninja master Keep inbound, outbound, & last mile flows lighting fast & error free Maintain zero-compromise inventory accuracy Plan, execute & optimize ops across multiple warehouses

Candidates should be from BPO/BPM Background Only Diversity candidates can apply Telecom background experience is Preferred Total Experience - 10+yrs Relevant Experience - 1+ yrs (Manager on paper) Education - Any Graduate or 4 years Diploma Shifts - US (24x7) 5 days working Handling AM's & TL's Location: Airoli, Navi Mumbai College degree in Business Management/Administration or equivalent combination of education and directly related experience 4 or more years of directly related experience, including 2 or more years of supervisory experience. Strong leadership skills with the ability to manage large groups of people. Strong verbal/written communication and facilitation skills. Strong inte...

EXL Services.com ( I ) Pvt. Ltd. is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey Prior experience in all Accounts Payable functions, including Vendor Maintenance, Invoice Processing, Exception handling, Payments & reporting activities of the Accounts Payable Interact with the client both over e-mails and conference calls as necessary Interact with Vendors / Requestors as necessary To possesses good accounting knowledge and conceptuality strong Attaining a level of subject matter expertise To ensure adherence to SLA at all times Initiate cross training and create adequate back ups Design and/or prepare training/instructional materials, teachi...

EXL Services.com ( I ) Pvt. Ltd. is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey Prior experience in all Accounts Payable functions, including Vendor Maintenance, Invoice Processing, Exception handling, Payments & reporting activities of the Accounts Payable Interact with the client both over e-mails and conference calls as necessary Interact with Vendors / Requestors as necessary To possesses good accounting knowledge and conceptuality strong Attaining a level of subject matter expertise To ensure adherence to SLA at all times Initiate cross training and create adequate back ups Design and/or prepare training/instructional materials, teachi...

EXL Services.com ( I ) Pvt. Ltd. is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey Prior experience in all Accounts Payable functions, including Vendor Maintenance, Invoice Processing, Exception handling, Payments & reporting activities of the Accounts Payable Interact with the client both over e-mails and conference calls as necessary Interact with Vendors / Requestors as necessary To possesses good accounting knowledge and conceptuality strong Attaining a level of subject matter expertise To ensure adherence to SLA at all times Initiate cross training and create adequate back ups Design and/or prepare training/instructional materials, teachi...

EXL Services.com ( I ) Pvt. Ltd. is looking for Assistant Manager to join our dynamic team and embark on a rewarding career journey Basic Section Number of Positions 1 Band B1 Band Name Assistant Manager Cost Code D004037 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type Backfill Max CTC 550000.0000 - 700000.0000 Complexity level Back Office (Complexity Level 2) Work Type Hybrid working partly from home and partly from office Organisational Group Emerging Sub Group Emerging Business Unit Organization Emerging Finance & Accounting LOB Back Office SBU Operations Country India City Bangalore Center FA - Bengaluru Skills Skill Accounts Payable Communication Team Management ...

Process service requests efficiently and accurately while maintaining high service standards Liaison with relationship managers, product/operations team Ensuring delight in respect of customer experience with the Bank Handle all service requests and queries from customers, liaison with RMs, Product/Ops teams and ensure timely delivery of services Ensure smooth interaction with customers and quick processing of transactions within SLA Ensure compliance to Regulatory Guidelines, Banks policies in all processes and workflows Scrutiny of docs submitted by the client for processing Obtaining Exchange rate for the transactions from dealing room Scanning of docs , transmit to TFC/DTFC First Time Ri...

Dispatch of files and other documents to storage location within stipulated TAT Closure of concurrent and Internal audit observations AOD, EC and PDD updation Complaints & Request resolution within TAT Liaison with stakeholders - Business / Underwriting / Collections / Branches / Insurance Channel Partners Qualifications Post-graduation/Graduation from a recognized institute Role Proficiencies Knowledge of banking products and services Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priorit...

Job Purpose Responsible for procurement of capex works contracts, evaluation of change orders / payment processing and reconciliation of major project contracts, To manage and guide the users on all post-signature contract activities, including tracking of obligations, SLA/KPI compliance, and creating a risk mitigation plan for non-compliances if any, using a Contract Lifecycle Management (CLM) tool, Support HeadPost contracting by monitoring the Obligations and KPIs tracked by the Business once the contract is awarded till termination or closure of contract, Implement Contract compliance monitoring and Governance framework across the organization, Ensure effective implementation of CLM poli...

Join our Team About this opportunity: Ericsson is currently looking for an experienced Domain Support Specialist who is passionate about maintaining and enhancing our technical capabilities in Automated Operations of Services The successful candidate will handle a range of responsibilities, including diagnosis, rapid domain support, routine resource fulfillment, on-site technical support, in addition to organizing, managing, and conducting both proactive and reactive maintenance activities Moreover, successful execution and implementation of change request will equally be part of this role If you are an individual eager to contribute to the delivery and testing of particular services or reso...

Fresher Graduates for our Client Side Direct ON ROLL Qualification: B.Sc, BCA, B.Com, BBA, Year of Pass out: 2021,2022,2023,2024,2025 Location: Bangalore, Hyderabad ,Chennai Good Communication Skills Required

Role & responsibilities Solid customer interaction skills. A+ desktop or equivalent skillset knowledge of windows operating system environment Good technical skills in solving Windows related issues Knowledge of DNS, DHCP, TCP/IP, Networking Knowledge of Outlook, O365 Coordinates with the on-call support provider and other vendors for call closure Knowledge of ticketing tools (SUMMIT, Remedy, Service Now, etc.)

Location:- Pune JD:- Must have skills:- Reconciliation of commission receivables , exposure to billing to customers , reconciliation of customer balances , Follow up for collection of receivables Good to have skills:- Accurate and timely receipt, posting, and reconciliation of commissions from insurance companies on a daily, weekly, and monthly basis ,Process corrections and changes to broker commission rates as necessary. investigate and resolve issues not limited to commission discrepancies, and follow up on outstanding items Shift Timings: US / Europe Shift Specific certification/Degree required, if any Commerce Graduate

Job Description:- Responsibilities Must have skills:- Reconciliation of commission receivables , exposure to billing to customers , reconciliation of customer balances , Follow up for collection of receivables Good to have skills:- Accurate and timely receipt, posting, and reconciliation of commissions from insurance companies on a daily, weekly, and monthly basis ,Process corrections and changes to broker commission rates as necessary. investigate and resolve issues not limited to commission discrepancies, and follow up on outstanding items Shift Timings: US / Europe Shift Specific certification/Degree required, if any Commerce Graduate

Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile Work from Office-Hyderabad only not visakhapatnam neither Bangalore.Apply those who can relocate in Hyderabad Call/whatsapp CV Amit 8851792136, Neha 8287267407 Must Knows-English and Telugu

As a Quality Analyst (QA) based in Gorakhpur, your role will involve monitoring live and recorded interactions to assess performance against quality parameters. You will provide actionable feedback to agents and team leaders, identifying patterns, errors, and areas for process improvement. It is essential to maintain updated QA scorecards, prepare performance reports, and collaborate with trainers and team leaders to address performance gaps. Additionally, you will participate in internal and external calibration sessions. Key Responsibilities: - Monitor live and recorded interactions to evaluate performance - Provide actionable feedback to agents and team leaders - Identify patterns, errors...

Role Overview: You are required to have 3 to 6 years of experience in SAP FI and CO with S4Hana experience, preferably with CA/ICWA qualifications or a Post Graduate degree like MBA/MCom. Additionally, you should possess at least 5-8 plus years of experience in SAP FI and CO. Your responsibilities will include working on implementation or support projects on S4 Hana, especially in areas like Product costing and COPA within the Controlling module. It is essential to have exposure to India Domestic SAP AMS projects and be proficient in GST, India localization, and Taxation. Fluency in Hindi will be an advantage as you will be working closely with the business team from the North Region. Key Re...

Hiring for Team Lead profile for BPO industry