1568 Sla Jobs - Page 16

Milestone Management: Job Roles and Responsibilities: Should have experience relevant experience in Milestone Management/ Foreclosure / Default Servicing Should have a good process knowledge on Sale Postponement/Cancellation requests, FC Holds, FC Module Conversion, Pre-Sale Certifications and Subordinate Govt Lien Review Should have good understanding on State processes, Pleadings, Filings, Milestones, Attorney connects on FC timeline updates. Should have good understanding in Demand/Breach Letter reviews, Sale Certifications, First Legal and judgement entries, FCL Dismissals, FC Resume Request, Tax Sale risk reviews. Should be able to communicate with Attorneys on Foreclosure status as per...

Partnerships Manager Ecosystems (Guest + Host) Location: Bengaluru About Zoomcar Zoomcar is Indias largest peer-to-peer self-drive car sharing marketplace. We connect guests who need reliable mobility with hosts who monetize their cars through safe, tech-enabled rentals. Role Summary Own and scale Zoomcars partner ecosystem across both demand and supply. You will identify, close, and operationalize partnerships that drive guest bookings and bring new hosts to the platform, then build repeatable playbooks that city teams can run at scale. What youll do Define the partner strategy by vertical for guest and host growth, with clear OKRs and city targets. Source, evaluate, negotiate, and onboard ...

We are urgently hiring for Apriso Developer - for Global MNC. ****Looking for Immediate to 45 days notice period candidates only**** Experience - 5 - 9 Years Work Location - Pune , Hinjewadi ( Work from Office ) JD - Creating robust and adaptable code base for production platform "Apriso" while adhering to the programming/ coding standards. Enhance and optimize the system and provide viable solutions according to the requirements of the product owner. Software maintenance according to given KPIs and SLAs Collaboration with software developers (internal/external) Full-Stack-development Participation in agile international projects Incident and demand handling for all production platform insta...

Location: Mumbai Job Responsibilities: 5+ years of experience in FnA - PTP domain Ownership of daily PTP medium complexity work like Debit Balance Analysis, Vendor Reconciliation, Managing Audit, Reporting, Dashboards, Month close activities. open items resolution, meeting timelines, Training team members, daily reporting, continuous improvement Excellent analytical and decision-making skills Interaction with the client - Governance calls SLA adherence

Role: Operations Manager - Customer Support Location: Hyderabad Package up to 15 LPA Work from Office Requirements: Education: Graduate or above Experience: 12+ years of experience in International Customer Support operations 2+ years of experience working as a Manager handling a team size of 100+ associates Must have experience in International BPO Operations Excellent verbal and written communication skills Immediate Joiner Preferred For details email resume to anumeha@manningconsulting.in Call Anumeha @ 6376649769

Role Overview: You will be responsible for working with PRPC base product and integrating services such as web services, JMS, MQ series, and frameworks. Your role will involve hands-on experience in OOAD, architecture definition, and database SQL programming. Additionally, you will be implementing BPM methodology like Smart BPM, Scrum, and onshore-offshore mode. You will also work on various rules and features like Flows, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence, Single-Sign-On, External Authentication, PRPC Security, Reports, Listeners (File, MQ), Connectors, and SOAP Services. Key Responsibilities: - Hands-on experience in PRPC base product - Integration servic...

Role & responsibilities • As a production support engineer, you would be responsible for your team - for resolving the production support issues within a given SLA. You would delegate your team to do the RCA for the production issues and coordinate with the development team for permanent fixes. Responsible for monitoring and responding to open tickets submitted through an incident management system. Ensuring effective front-end and back-end functionality of applications. • Keeping a record of configuration changes and scheduling application updates. Coordinate with Application Development Team to successfully deploy software releases in both User Acceptance Testing and Production environment...

Requirements : Team Leader Exp.in Voice Process is a Mandate Must be aware of shrinkage, attrition, AHT, NPS, CSAT and all KRAs & KPIs Must have 1 year exp in the same role & 5 years total Fin tech Process Exp. add advantage HR Deeksha 7697428237 Required Candidate profile Must have 1 years+ on paper experience in Same Designation Mandate. 4 - 5 Years of Overall exp in BPO. Graduation is mandate . Need excellent communication in English Should have handled a team of 15+

Service Desk Analyst Roles Description Act as SPOC for all IT related issues, liaising with all resolver groups to ensure seamless operations & maintaining customer satisfaction. Responsibilities 1. Monitoring the Service Desk mailbox and accordingly working on tickets viz Acknowledgment/Prioritization/Categorization/Assignment/Closure. 2. Issue escalation to local & onshore team via e-mail/telephone. 3. Reports Generation for Daily/Weekly/Monthly reports. 4. Maintaining stock availability on respective floors. 5. ID management (Aus Operations) ID request acknowledgment / ID template submission /Follow-up with respective onshore team for closure.Role & responsibilities The IT Incident Analys...

Position : Assistant Manager Operations (German Language Expert) Department : Operations (International Process German Language) - Minimum (B2,C1) Location : Gurgaon (Work from Office) About IGT Solutions IGT Solutions Pvt. Ltd. is a leading provider of IT and BPM services, specializing in the Travel, Transportation, and Hospitality industries. With 15 global delivery centers and over 10,000 professionals, we deliver a wide array of services including Application Development, Contact Center Solutions, Analytics, and Quality Assurance. Our clientele includes world-renowned airlines, OTAs, cruise lines, hotel chains, and railway operators. IGT is committed to building a diverse, inclusive, and...

Position : Assistant Manager Operations (German Language Expert) Department : Operations (International Process German Language) - Minimum (B2,C1) Location : Gurgaon (Work from Office) About IGT Solutions IGT Solutions Pvt. Ltd. is a leading provider of IT and BPM services, specializing in the Travel, Transportation, and Hospitality industries. With 15 global delivery centers and over 10,000 professionals, we deliver a wide array of services including Application Development, Contact Center Solutions, Analytics, and Quality Assurance. Our clientele includes world-renowned airlines, OTAs, cruise lines, hotel chains, and railway operators. IGT is committed to building a diverse, inclusive, and...

Position : Assistant Manager Operations (German Language Expert) Department : Operations (International Process German Language) - Minimum (B2,C1) Location : Gurgaon (Work from Office) About IGT Solutions IGT Solutions Pvt. Ltd. is a leading provider of IT and BPM services, specializing in the Travel, Transportation, and Hospitality industries. With 15 global delivery centers and over 10,000 professionals, we deliver a wide array of services including Application Development, Contact Center Solutions, Analytics, and Quality Assurance. Our clientele includes world-renowned airlines, OTAs, cruise lines, hotel chains, and railway operators. IGT is committed to building a diverse, inclusive, and...

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements . What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 1520 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

*TCS is hiring* TCS Walk in Drive - 11-October-2025 - Multiple locations - Zscaler Job Title: Analyst Required skill: Zscaler entire suite Work Location: Bangalore, Chennai, Hyderabad Experience Range: 4-12 Mode of Interview : Walkin DriveDate : 11-10-2025 In-Person Drive Location details. Hyderabad KP Venue - TATA Consultancy Services - Kohinoor Park, Plot No 1, Hitech City Rd, Cyberabad, Land Mark Residency, Jubilee Gardens, Hyderabad, Telangana 500084 Chennai SNR Venue - Tata Consultancy Services Ltd, Sholinganallur Office Kumaran Nagar, 415/21-24, TNHB Main Rd, Chennai 600119. Bangalore PSN Venue : No:1, Crescent 3 Prestige Shantiniketan, Sadaramanagala South Taluk, Bengaluru, 3,, Thigal...

Job Title: Assistant Manager SLA (Internal Contract) Coordinator Location: Chennai Department: Banking Platform IT Experience: Minimum 10 years Education: Bachelors Degree or equivalent About the Role: We are looking for an experienced SLA (Internal Contract) Coordinator to join our Banking Platform IT team. The role involves managing and coordinating service level agreements related to internal contracts, ensuring compliance, and collaborating with global stakeholders across multiple regions including APAC, Americas, Europe, and MEA. Key Responsibilities: Coordinate SLA (Internal Contract) issuance in collaboration with internal teams, project managers, and beneficiaries Manage SLA signatur...

Designation : Team Lead / AM / DM Work Station: Chennai ( Adyar ) Shift : General Shift - 09:30 to 06:30 Roles and Responsibilities Manage a team of associates to achieve Service and Sales Deliverables, ensuring effective communication and collaboration among team members. Oversee daily operations, including scheduling, training, and performance management to maintain high levels of productivity. Develop and implement strategies to reduce shrinkage and attrition rates, improving overall efficiency in operations. Monitor key performance indicators (KPIs) such as AHT, SLA management, KRA achievement, and sales team leadership to drive business growth. Ensure compliance with company policies an...

Greetings from KVC CONSULTANTS LTD! ! Job description We Are Hiring For Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : 1) Bangalore (Electronic City) 2) PUNE - HINJEWADI PHASE - 2 3) HYDERABAD - Gachibowli PUNE --- SALARY FOR FRESHERS -- Rs 2.77 LPA -- ONLY FOR PUNE LOCATION -- FRESHERS ARE BEING HIRED PUNE / BANGLORE & HYDERABD --- FOR SERVICE DESK ROLES -- Salary : Rs 4.50 LPA--- Rs 5.50 LPA ----- FOR 1 YEAR PLUS EXP Salary : Rs 5.50 LPA--- Rs 7 LPA ----- FOR 2 YEAR PLUS EXP Language: Proficient in English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls ,...

As an Oracle Fusion Finance Functional Consultant in Mumbai, your role will involve: - End to End Implementations of Oracle Fusion Financials, encompassing requirement gathering, configuration, CRP / Prototype, Training, Data Migration, and Documentation. - Minimum experience with 4 modules such as AP, AR, GL, FA, CM, Expenses, Intercompany, Tax, SLA. - Handling at least 1-2 End to end Oracle Fusion Financials implementation projects. - Demonstrating proficiency in mapping business scenarios to standard product, identifying gaps, and offering workarounds. - Leading analysis, CRP, and solution presentation workshops. - Working on Integrations and possessing India Client Implementation experie...

Job Title: Team Leader BPO Domestic Operations Job Summary: We are seeking a dynamic and experienced Team Leader to oversee and optimize our BPO operations. The ideal candidate will be responsible for managing daily operations, ensuring SLA and KPI targets are consistently met, and maintaining critical metrics such as shrinkage, attrition, and schedule adherence. Key Responsibilities: Manage day-to-day operations across assigned BPO processes (voice, non-voice, and back-office). Ensure adherence to SLAs, KPIs, and quality benchmarks. Lead, mentor, and manage a team of agents to achieve individual and team goals. Monitor and manage key performance metrics including attrition, shrinkage, quali...

Roles & responsibilities: Remote technical support for hardware, software, and networking. Strong troubleshooting and problem-solving abilities. Excellent communication skills for remote assistance. Proficiency in help desk software and remote desktop tools. Adherence to SLAs and customer satisfaction metrics. Knowledge of operating systems (Windows, macOS, Linux). Familiarity with support ticketing systems. Immediate joiners preferred Interested candidates please share profile to naveenkumar.t@inspirisys.com/ whats App to 9600894014

Senior Manager - Customer Support - Night Shift - Fintech - 8+ Years - Mohali Location Mohali, Punjab (India) Exciting opportunity for a high-performing professional to lead night shift operations at a fast-growing fintech IT solutions company. The role demands strong leadership in customer support, proven expertise in fintech/BPO operations, and the ability to drive client satisfaction and operational excellence. Your Future Employer - A global fintech IT solutions provider with offices in India, UK, and Seychelles, serving clients across 110+ countries. The organization fosters a start-up culture with a flat hierarchy, offering performance-driven growth opportunities. Responsibilities - 1....

People & client mngmnt, report analysis (daily/weekly/monthly), SLA tracking onshore/offshore mngmt, process query resolution, insurer reconciliation, payment processing, process improvements, ad-hoc reporting, SOP/error log updates, team calibration Required Candidate profile People management (2+ yrs), English communication, EMEA/APAC exposure, Analytical & multitasking, Excel, Accounting, Reconciliation & payments, Bank systems Team lead on Papers, Insurance AP/AR Claims

Role & responsibilities Role : Vertical Head Application Management Group Experience 18 Years+ Work location : Mumbai Production Stability & Operational Oversight: Ensure 24x7 stability of over 300 business-critical applications with zero tolerance for production outages in customer-facing platforms. Define and drive the Incident, Problem, and Change Management processes to ensure timely resolution, root cause analysis, and prevention of recurring issues. Implement monitoring, automation, and self-healing tools to improve observability and reduce manual interventions. Business & Stakeholder Engagement: Serve as the primary point of contact for business heads and senior leaders on all product...

Role & responsibilities: Candidate should be available for 24 * 7 environment & should join on Immediate to 15days basis Ticket Management: Prioritize and resolve IT support tickets as per SLA guidelines. Classify incidents based on priority and escalate when necessary. Maintain detailed documentation of issues and resolutions. Technical Support & Troubleshooting: Configure and troubleshoot VPN connectivity issues for secure remote access. Assist with Outlook configuration, including email setup, PST, and OST file management. Resolve issues related to MS Office Suite and ensure smooth functionality. Manage Active Directory (AD) tasks such as user account creation, password resets, and access...

You will be responsible to build and maintain web, virtual, and client server environments for the enterprise. You will be expected to troubleshoot and resolve any IT service issues related to operating systems and servers; partner with the other infrastructure teams to troubleshoot and resolve related issues. You will need to leverage optimization techniques to maximize the efficiency of all computer systems and Implement and maintains a systems business impact assessment to prioritize system recovery in the event of a failure. You will build and implement software standards for operating systems, servers and virtualized infrastructure. You will also be expected to evaluate new technologies...