1568 Sla Jobs - Page 13

Job Opening – Payroll Specialist (IC Role) Location: Vikhroli CTC: Up to 10 to 16 LPA Experience: 6 to 11 years DOJ: 10th December Required Candidate profile Requirements: Strong hands-on experience in end-to-end Payroll Individual Contributor role Expertise in People Management, Stakeholder Handling, SLA, Scorecard Matrix Perks and benefits Both side Cabs, 5 days working

Job Opening – Payroll Manager (IC Role) Location: Vikhroli CTC: Up to 26 LPA Experience: 11 to 12 years DOJ: 10th December Required Candidate profile Requirements: Strong hands-on experience in end-to-end Payroll Individual Contributor role Expertise in People Management, Stakeholder Handling, SLA, Scorecard Matrix Perks and benefits Both side Cabs, 5 days working

Position: Team Leader – BPO Location: Pimpri, Pune Graduation Mandatory Experience: 3+ Years (1+ Year as TL in BFSI -documented) Salary: Up to 4.5 LPA Immediate Joiners Preferred Contact: 7696495267 hr.skyway603@gmail.com Required Candidate profile Strong communication & team management skills Sales / Upselling / Cross-selling experience One-year experience in relevant process email/social media.

Cityfurnish is a leading provider of furniture and appliance rentals, offering affordable and flexible solutions for individuals and businesses. Our mission is to transform the way people furnish and equip their spaces, combining comfort, style, and functionality. With a rapidly expanding presence in the rental market, we focus on delivering high-quality products and exceptional service. Backed by $5.2 million in funding from top investors, like YC, GFC, FJ Labs, Soma Capital & Venture Highway, Cityfurnish is revolutionizing the rental industry. We foster a dynamic, innovative, and collaborative work culture that empowers employees to drive impactful change. Join us as we grow and scale! Rol...

Position: Sr. Manager Control Tower (ODH & E2E) Location: Bengaluru HO Department: Last Mile Operations CTC: Up to 15 LPA Reports To: National Operations Head Role Summary: The Sr. Manager Control Tower will lead and manage pan-India ODH & E2E operations, ensuring seamless execution, performance improvement, and loss control across both verticals. The role involves managing a team of 8–10 members, overseeing daily operations, driving efficiency, and ensuring adherence to SOPs and compliance. The incumbent will act as a key liaison for vendors, clients, and internal stakeholders, while driving strategic initiatives and data-backed decision-making to achieve operational excellence. Key Respons...

Job Title: Salesforce Support Developer (Service Cloud + Sales Cloud) Location: [Mumbai Airoli] Experience: 5yrs to 9 yrs Employment Type: Full-Time About the Role: We are looking for a skilled Salesforce Support Developer to manage day-to-day support, bug fixes, minor enhancements, and issue resolution in Salesforce Service Cloud and Sales Cloud. The role involves working closely with business stakeholders, support leads, and technical teams to ensure smooth business operations. Key Responsibilities: Handle Salesforce support cases (Service Cloud + Sales Cloud) and ensure timely resolution. Work on support tickets, bug fixes, and minor enhancements in Salesforce. Collaborate with business u...

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements. What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitori...

Role Summary We are looking for an enthusiastic Team Leader at IGT Solutions. In this role, you will be responsible for leading a team overseeing performance management, and ensuring high-quality standards are met for services. The ideal candidate will have a background in team management,, and a passion for maintaining safety and quality across digital platforms. You will drive team performance, handle escalations, and identify opportunities for process improvements . What You Would Be Doing? Team Leadership & Management : Leading and managed a team of 15-20 to ensure optimal performance in line with quality and productivity metrics. Performance Monitoring & Coaching : Reviewing and monitor...

Role Overview: As an Oracle Fusion Finance Functional Support Lead specializing in R2R/P2P/I2C at Manpower Group, you will play a crucial role in managing Oracle Fusion Finance modules production support for a group from offshore. Your responsibilities will include configuration activities related to Intercompany Setup, GL, AP, I-expense, SLA, AR, FA, CM, EB Tax, PO, iProcurement, and more. You will be tasked with overseeing the technology support for R2R/P2P/I2C processes, leading a team to ensure the production support of Oracle Fusion Applications, and collaborating with the implementation team to enhance current support processes. Key Responsibilities: - Manage Oracle Fusion Finance modu...

As a Assistant Vice President - Operations, your primary role will consist of overseeing various operational aspects within a company; from identifying opportunities and implementing process improvements, to streamlining operations and enhancing overall business efficiency. In addition, you will also be responsible for working cross functionally with the financial team to elicit data and develop budgets for operational activities, and controlling costs to ensure the organization operates within budgetary constraints. If you are a dynamic, result-oriented individual with a proven track record in steering MNCs toward unprecedented operational success, we invite you to seize this opportunity to...

Roles and Responsibilities : Lead a team of voice process agents to achieve service level agreements (SLAs) and key performance indicators (KPIs). Manage escalations, shrinkage, and attrition rates to maintain high levels of customer satisfaction. Develop and implement strategies to reduce CSAT scores through effective people management skills. Monitor metrics such as AHT, TAT, SLA compliance, and KPIs to identify areas for improvement. Job Requirements : 5-10 years of experience in US Voice Process or similar industry. Strong stakeholder management skills with ability to handle multiple priorities simultaneously. Excellent team handling and people management skills with focus on performance...

Roles and Responsibility Lead the quality team in developing and implementing effective quality control processes. Conduct regular audits to ensure compliance with industry standards and company policies. Collaborate with cross-functional teams to identify areas for improvement and implement changes. Develop and maintain quality metrics and reports to track performance. Provide training and coaching to team members on quality procedures and best practices. Foster a culture of continuous improvement within the team. Job Requirements Proven experience in quality assurance and leadership, preferably in a BPO or IT-enabled services environment. Strong knowledge of CRM systems and processes. Exce...

We are actively hiring for Team Leader!!! Location - Malad, Mumbai Shifts - Rotational Shifts (5 days working with 2 rotational weekoffs) HSC cleared can also apply - Immediate Joiner preferred Roles and Responsibilities:- Need 1 year on paper experience as a TL. Manage daily operations of the team, ensuring efficient handling of customer queries and issues. Oversee shrinkage management to minimize losses and optimize productivity. Develop and implement strategies to reduce attrition rates through effective employee engagement initiatives. Ensure seamless escalation processes for complex cases and maintain high levels of CSAT (Customer Satisfaction). Monitor KPIs such as AHT, SLA, and roster...

Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. "Interested candidates can call and email their updated resume." HR Name: Lydia Rajan Contact : 9618240011 Email Id: lydia.rajan@marketstar.com Job Responsibilities: Oversee overall planning and performance of a particular market. Sales experience is preferable Ownership for overall delivery of service level components, quality, and productivity targets & indicators for a particular market. Determine operational strategies for a partic...

10+ years of experience in application support, preferably in the financial services or capital markets domain. Minimum 3+ years of hands-on experience with NSE or other exchange trading systems. Experience in leading and mentoring support teams. Required Candidate profile Working knowledge of databases (SQL, Oracle, etc.) Familiarity with ITIL processes, incident/problem/change management. Strong communication skills to interact with internal and external stakeholders

Location: Mumbai Position Overview: We are seeking a seasoned and dynamic Global Benefits Administrator with extensive experience in managing benefits programs across multiple regions, including Europe, the United Kingdom, Africa, Southeast Asia, the Middle East, and Latin America. The ideal candidate will have a proven track record of stakeholder and vendor management and the ability to effectively engage with global teams. Key Responsibilities: 1. Global Benefits Administration: Oversee and manage employee benefits programs across multiple regions, ensuring compliance with local regulations and company policies. Collaborate with teams to administer various benefits Experience in payroll pr...

We are looking for Team leader and Quality analyst Team leader should have overall 5years experience in which 2years as a TL. Salary upto 6lpa depends, Need on paper experience, Telephonic Interview Interested call now HR Salman 7666535407

We are looking for Team leader and Quality analyst Team leader should have overall 5years experience in which 2years as a TL. Salary upto 6lpa depends, Need on paper experience, Telephonic Interview Interested call now HR Salman 7666535407

We are looking for Team leader and Quality analyst Team leader should have overall 5years experience in which 2years as a TL. Salary upto 6lpa depends, Need on paper experience, Telephonic Interview Interested call now HR Salman 7666535407

We are looking for Team leader and Quality analyst Team leader should have overall 5years experience in which 2years as a TL. Salary upto 6lpa depends, Need on paper experience, Telephonic Interview Interested call now HR Salman 7666535407

We are looking for Team leader and Quality analyst Team leader should have overall 5years experience in which 2years as a TL. Salary upto 6lpa depends, Need on paper experience, Telephonic Interview Interested call now HR Salman 7666535407

We are looking for Team leader and Quality analyst Team leader should have overall 5years experience in which 2years as a TL. Salary upto 6lpa depends, Need on paper experience, Telephonic Interview Interested call now HR Salman 7666535407

We are looking for Team leader and Quality analyst Team leader should have overall 5years experience in which 2years as a TL. Salary upto 6lpa depends, Need on paper experience, Telephonic Interview Interested call now HR Salman 7666535407

Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues. Install, configure, and maintain desktops, laptops, printers, and other peripherals. Manage IT assets through asset management tools like ServiceNow Asset Management. Collaborate with team members to resolve complex technical issues.