10 Sla Delivery Jobs

You will be responsible for managing and coordinating operations across PTP, OTC, and RTR towers as an SDL in the Travel vertical (Hotel Aggregator) industry. Your key responsibilities will include: - Driving SLA delivery, transformation initiatives, quality, and general administration for a key F&A client - Managing client relationships, communication, and building strong relationships for a high visibility account - Leading team management, people development, learning initiatives, and building cross-functional teams - Supporting farming and new business initiatives, P&L accountability, and collaborating with internal teams on various projects The ideal candidate should have: - In-depth F&...

As an accomplished AVP Claims Operations (US Healthcare), your role will involve leading and transforming large-scale claims operations to elevate service delivery and drive innovation across a major healthcare BPM setup. You will oversee multi-location delivery teams, partner with global stakeholders, lead automation and analytics-driven transformation, and manage a portfolio of USD 1020M. This high-impact leadership role reports into the senior operations leadership team. Key Responsibilities: - Lead end-to-end US Healthcare Claims Operations to industry-leading standards. - Manage large-scale back-office claims functions including PI, SIU, Rework, Enrollment, Coding, Product Build, etc. -...

As an Assistant Manager/Manager for the International Voice Process, you will be responsible for leading the end-to-end delivery of international voice operations. Your role will involve managing a large team, ensuring operational control, and handling stakeholder and client management for global accounts. Key Responsibilities: - Lead and manage operations through a team of Assistant Managers, Team Leaders, and agents - Take ownership of key performance indicators such as Customer Satisfaction (CSAT), Service Level Agreement (SLA) adherence, Average Handling Time (AHT), and First Call Resolution (FCR) - Drive process improvement initiatives and cost efficiencies - Represent operations in cli...

As a London Market expert, you will be required to have a deep understanding of Syndicate accounting, Reg Reporting, and FP&A for Lloyds of London. Your responsibilities will include team management, ensuring SLA delivery, and exposure to transformation initiatives. Your role will involve leveraging your expertise in finance and accounting to support the operational excellence of businesses in the insurance industry. You will collaborate with clients to co-create innovative solutions that drive digital transformation and re-imagine their future outcomes. - Deep understanding of Syndicate accounting, Reg Reporting, and FP&A for Lloyds of London - Team management to ensure efficient operations...

Role Overview: As a Senior Delivery Lead (SDL) in this role, you will be responsible for managing and coordinating operations across PTP, OTC, and RTR towers. Your primary focus will be on driving SLA delivery, leading transformation initiatives, ensuring quality, and overseeing general administration for a key F&A client in the Travel vertical (Hotel Aggregator) sector. Your role will also involve client management, effective communication, and the establishment of strong relationships to ensure the success of this high visibility account. Team management, people development, learning initiatives, and the creation of cross-functional teams will be crucial aspects of your responsibilities. M...

The job involves owning the regional Business Development strategy for MBC & EPC services, building and managing partnerships with DISCOM/EPC/AMISP, leading bid strategies and tender participation, ensuring SLA delivery and contract compliance, coordinating delivery across teams, and more. The ideal candidate should have a B.Tech/B.E. in Electrical/Electronics (MBA preferred), at least 10 years of experience in the utility sector with exposure to MBC/EPC, excellent negotiation and leadership skills, deep knowledge of RDSS, AMISP models, and utility frameworks, and be commercially sharp, adaptable, and self-motivated.,

As a London Market expert, you will be required to have a deep understanding of Syndicate accounting, Reg Reporting, and FP&A for Lloyds of London. Your responsibilities will include team management, ensuring SLA delivery, and exposure to transformation initiatives. Your role will involve leveraging your expertise in finance and accounting to support the operational excellence of businesses in the insurance industry. You will collaborate with clients to co-create innovative solutions that drive digital transformation and re-imagine their future outcomes. To excel in this position, you must possess a minimum qualification of a Finance Graduate. Your ability to manage teams, deliver on SLAs, a...

The job requires a London Market expert with a deep understanding of Syndicate accounting, Reg Reporting, and FP&A for Lloyd's of London. The individual should possess team management skills, experience in SLA delivery, and exposure to transformation projects. The ideal candidate should hold a minimum qualification of Finance Graduate.,

KARMA STAFF DEHRADUN JOB DESCRIPTION Job Title: General Manager Job Location: Dehradun Job Type: Full-Time Salary: Rs 60-80K/month with an opportunity to earn a monthly bonus Job Description : Karma Staff is a leading provider of staffing solutions in Dehradun, dedicated to delivering exceptional service to our clients in the USA. It is an initiative to educate and train people, and then provide jobs that are both personally fulfilling and professionally rewarding with a goal to uplift the community. We pride ourselves on our commitment to excellence and our ability to meet the unique needs of our clients. We are seeking an experienced and dynamic General Manager to lead our BPO/KPO operatio...

To assist Manager - Operations on day-to-day operations by following our Standard Operating Process. The Site head role is a high intensity, high responsibility and hands on role. The role requires an individual to be highly involved in the day to day operations and be able to track and follow up on service levels. Key deliverables. Maintain healthy relationship with client/employees. Vendor relationship & on-the-go training. Managing and minimizing process and system deviations. Managing delivery SLAs and maximizing customer satisfaction. Engaging vendors & maximizing their business involvement. Roles & Responsibilities: The ideal candidate should possess the following qualities: Assertive ...