86 Sla Adherence Jobs - Page 4

The primary function of the Nurse Reviewer is to evaluate Statement of Health applications for Life coverages for Group customers. Your main responsibilities will include making decisions regarding approval, denial, or the need for further investigation based on MetLife's Medical Underwriting Guidelines. Additionally, you will provide guidance to SOH Reviewer 1 & 2 when necessary. Key deliverables of this role will include: - Reviewing customer Statement of Health forms and making decisions on approval, denial, or further investigation through medical records or exams - Understanding US medical underwriting guidelines and taking relevant actions based on received medical records - Reviewing ...

The role of Executive - Software Testing at Malabar Head Quarters involves responding to user inquiries and troubleshooting application functionality, usage, and configuration issues through various channels such as phone, email, and ticketing system. You will gather information from users to understand and document the problem, including error messages, steps to reproduce it, and system specifications. Your responsibilities include identifying and resolving common application-related problems using knowledge bases, documentation, and available resources. For more complex issues, you will escalate them to higher levels of support. It is essential to adhere to service-level agreements (SLAs) ...

Responsibilities: * Provide technical assistance via phone/email * Maintain systems, manage incidents, escalate issues * Document knowledge base, adhere to SLAs * Manage service requests & tickets using tools

Job Title: SAP FICO Consultants (Night Shifts) Experience: 8 to 13 Years in SAP FICO, S/4Hana, Fiori Apps, Finance & Controlling Work Mode: Remote Notice Period: Immediate Joiners are preferred with 0 to 15 Days NP Job Location: Open Hyderabad / Bangalore / Mumbai / Pune / Delhi / Chennai / Any Other Location Work Timings: Flexible to work in US Shift Timings – 06:30 PM to 03:30 AM IST or 09:30 PM to 06:30 AM IST Qualification: Any Graduation or Post-Graduation (Preferred: B.E. / B.Tech / MBA / MCA) Job Description: We are looking for an accomplished SAP FICO Consultants with deep expertise in SAP Financials, especially in Controlling (FICO) and strong knowledge of SAP S/4HANA and FIORI appl...

Job Responsibilities Reviewing and resolve issues reported by our clients and internal stakeholders Provide resolution that impacts processes across operations to optimize processes and prevent future issues Adhere to SLAs and SLCs of the team Contribute constructively to achieve business goals of the team Typical Qualifications AnyBachelor'sdegreeispreferred Minimum 2+ years of professional experience, US healthcare experiencepreferred

Summary: The Salesforce Support Specialist is responsible for performing general declarative Salesforce administrative duties, assisting with the ongoing maintenance and development of the Salesforce instance, helping to deliver high-quality enhancements, and providing 1st tier support for the organization. A Salesforce Admin provides day-to-day support, administration of Salesforce, maintain data cleanliness, and will generate/analyze simple to complex reports. Responsibilities: Lead on-site Salesforce support operations and ensure SLA adherence. Act as SPOC for coordination with Salesforce and peripheral systems. Drive faster issue resolution through cross-team collaboration. Understand ar...

Prime Brokerage & Clearing Operations provides clearing, execution and custody services for all major products across over 75 exchanges. Clients include hedge funds, asset managers, governments, corporates, broker dealers, Goldman Sachs franchise traders, other professional investors and market markers. Operations teams supporting the Prime Brokerage and Clearing business are responsible for providing centralized securities clearing and settlement, managing cash inflows and payments, and maintaining the accuracy of clients positions and transactions. The Prime Brokerage & Clearing Operations consists of three functional teams, namely, Middle Office, Control & Custody Services. Prime Brokerag...

Summary: The Salesforce Support Specialist is responsible for performing general declarative Salesforce administrative duties, assisting with the ongoing maintenance and development of the Salesforce instance, helping to deliver high-quality enhancements, and providing 1st tier support for the organization. A Salesforce Admin provides day-to-day support, administration of Salesforce, maintain data cleanliness, and will generate/analyze simple to complex reports. Responsibilities: Lead on-site Salesforce support operations and ensure SLA adherence. Act as SPOC for coordination with Salesforce and peripheral systems. Drive faster issue resolution through cross-team collaboration. Understand ar...

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Ensure process is executed as per the client contract Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes Prepare notes from the huddle meetings and share it with the team Prepare and share the performance data of the team with the client at the end of the shift Interact with the client and prepare note to share updates and changes with the team Review the performance on the key process metrices and conduct RCA to improve...

As an Associate (MVP), you will be reporting to the Vendor Management Team Lead and supporting him in discharging his deliverables. Your KRA includes but not limited to taking the team to the next level of delivery maturity and maximize stakeholder satisfaction. Job Responsibilities Responsible for managing all stages of requisition activity using VMS technology &in-house portals; adhering to industry standards and company policy. This includes handling day to day Client & Freelancer/ Vendor Queries for workforce procurement, sourcing of candidates and interview coordination etc Directly (via Job boards, Freelancer Field Service portals, LinkedIn etc). Vendor Partners. Any other channel as p...

Job Title: Assistant Manager Insurance Process - Pune Location: Pune Experience Required: 7 to 15 Years/ 2 to 5 years as TL or AM Qualification: Bachelors Degree (Insurance certifications/designations preferred) Crescendo Global has partnered with a globally recognized leader in insurance brokerage, risk management, and consulting services, with a presence in multiple countries. About the Role We are seeking an experienced Assistant Manager to lead operations for an international insurance process, with a focus on UK pension services . The ideal candidate will have strong people management skills, hands-on UK pension, insurance/BFSI domain expertise, and experience in delivering high-quality...