0.0 - 1.0 years

2 - 4 Lacs

Chennai, Tamil Nadu, India

On-site

Foundit logo

Roles and Responsibilities: Analyses contracts and specifications for equipment and selects the right products for the required solution. Designs drawings and/or material lists for the solution Takes safety, maintenance and manufacturability aspects into account and designs environmentally sustainable solutions when possible. Cost understanding of solutions and components Updates order progress to other stakeholders on a timely basis. As a member of an engineering team, shares his/her knowledge and skills with colleagues and participates actively in meetings and workshops. Works independently on the assigned tasks and delivers the required results on time. Applies a customer service mind set. Complies and performs according to the Service Level Agreement between SL/FL Required Technical, Tools / Software Knowledge: Skills & knowledge in AUTOCAD . Knowledge in Microsoft Office tools is an added advantage Soft Skill: Good Verbal & Email communication in English

Posted 1 week ago

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Real Team Analyst Nirvasa Healthcare

2 - 4 years

2 - 4 Lacs

Gurugram

Work from Office

Job Description: Nirvasa Healthcare Pvt. Ltd. is looking for an experienced Real-Time Manager (RTM) to join our dynamic BPO team. The ideal candidate will have hands-on experience in real-time monitoring, workforce coordination, and shrinkage management. Key Responsibilities: Monitor real-time queue performance and agent adherence Manage schedule exceptions (SL/AL/breaks) and staffing requirements Coordinate with WFM and operations to maintain SLA and productivity Prepare and share performance dashboards and reports Proactively identify gaps and suggest improvements in real-time operations Key Skills: Real-Time Monitoring (RTM) Shrinkage Management (SL/AL) Workforce Management Tools Communication & Coordination BPO Operations Understanding Candidate Profile: Minimum 2 years of experience as an RTM in a BPO environment Strong analytical and decision-making skills Proficiency in Excel and WFM platforms/tools Contact Details: Send your resume to: saloni1.talwar@nirvasa.com Contact Number: 88519 49919

Posted 1 month ago

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