Hiring For Banking sales Team Lead Teleperformance (TP)

2.0 - 7.0 years

2 - 4 Lacs

jaipur

Work from Office

Greeting from Teleperformance...! Looking for immediate joiner Candidate must have experience in voice process, Banking/Saler customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English / Hindi Minimum 2 years' experience in Voice process Salary up to 4 LPA 6 days working Contact: 9449900627, yamanurappa.kuri@teleperformancedibs.com

Posted 1 month ago

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WFM RTA Enrich And Enlight Business Consulting

2.0 - 4.0 years

0 - 3 Lacs

mumbai

Work from Office

Job description We have a vacancy with below details, Role : WFM RTA Experience -2-4 Notice Period : Immediate Joiners Interview Mode : virtual Work Mode :WF0 shift time :5.30 pm to 2.30 am Role & responsibilities 2+ years of RTA Experience with hands-on experience of IEX and CXOne. • Oversee all real-time WFM activities to ensure operational and client goals are met • Implement analysis and reporting via WFM tools available • Prepare daily/weekly/monthly reports and distribute them to the leadership and Senior Management Team. • Analyze past volume and staffing patterns, using historical and forecasted data, to ensure that SLAs are met. • Reporting of information such as call volumes, SL an...

Posted 2 months ago

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Software Engineer Trellix

3.0 - 7.0 years

3 - 7 Lacs

Bengaluru, Karnataka, India

On-site

Role Overview: C++ Developer for Web Gateway Hybrid and On-Prem solutions About the role: Own, and maintain high-quality code for the Web Gateway Hybrid and On-Prem solutions. Write code as per product requirements Should be able to come up with innovative ideas to solve product problems. Should be able to analyze customer issues and provide resolution/workaround. Ability to understand/develop/enhance in Cloud/Hybrid architecture. Recognize the big picture and take initiative to solve the problem and improve design. About You Bachelor or master's degree in computer engineering/ computer science with 3-7 years of professional work experience. Strong experience in object-oriented programming w...

Posted 2 months ago

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Design Engineer - Autocad Ciel Hr

0.0 - 1.0 years

2 - 4 Lacs

Chennai, Tamil Nadu, India

On-site

Roles and Responsibilities: Analyses contracts and specifications for equipment and selects the right products for the required solution. Designs drawings and/or material lists for the solution Takes safety, maintenance and manufacturability aspects into account and designs environmentally sustainable solutions when possible. Cost understanding of solutions and components Updates order progress to other stakeholders on a timely basis. As a member of an engineering team, shares his/her knowledge and skills with colleagues and participates actively in meetings and workshops. Works independently on the assigned tasks and delivers the required results on time. Applies a customer service mind set...

Posted 4 months ago

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Real Team Analyst Nirvasa Healthcare

2 - 4 years

2 - 4 Lacs

Gurugram

Work from Office

Job Description: Nirvasa Healthcare Pvt. Ltd. is looking for an experienced Real-Time Manager (RTM) to join our dynamic BPO team. The ideal candidate will have hands-on experience in real-time monitoring, workforce coordination, and shrinkage management. Key Responsibilities: Monitor real-time queue performance and agent adherence Manage schedule exceptions (SL/AL/breaks) and staffing requirements Coordinate with WFM and operations to maintain SLA and productivity Prepare and share performance dashboards and reports Proactively identify gaps and suggest improvements in real-time operations Key Skills: Real-Time Monitoring (RTM) Shrinkage Management (SL/AL) Workforce Management Tools Communic...

Posted 5 months ago

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