Call Management: Answer and route phone calls, take messages, and handle inquiries. Administrative Tasks: Manage appointments, schedule meetings, and maintain files and records. Mail and Package Handling: Receive, sort, and distribute incoming mail and packages. Office Supplies: Manage office supply inventory and order replacements. Customer Service: Provide excellent customer service to clients and employees, answering questions and addressing concerns. Data Entry and Filing: Perform light data entry tasks and maintain accurate records. Supporting Other Departments: Assist other departments with clerical tasks as needed.

Connecting with existing customers for upselling and cross-selling Developing and modifying sales pitches for various products. Making calls for a customer satisfaction survey to existing clients and generating referrals. Identifying opportunities by pitching various products to new leads generated by self and website / digital marketing team. Working on renewal sales to ensure the renewal of services.